紐華克哈里森河濱歡朋套房飯店

Fair breakfast, room is clean and easy accessible. Disappointed that I had to pay 22 dolars per night, to have my car in the property. Never heard of this before.

Breakfast wasn't good, no bar tender

The hotel was lovely! Unfortunately the pool Was not in use during my stay. Was a little upset about that

Didnt like that the pool was closed, and that they charged for parking by the night and not just for the stay. Especially, when the lot was full and we ended up parking on the street for our 2nd night.

Everytime I go to Harrison/NJ I love to stay in the hotel. I have been staying sporadic since 2008, each time is a wonderful experience, my family also enjoy the staying. Staff is really nice, rooms are exceptionally clean, amenities are awesome, location is great, parking lot in the complex is limited, there is an ample parking lot right next door, which is convenient, which is just a little scary to go back and forth after 7pm, the area is under a bridge, and kind dark.

I booked this hotel because it had a pool and that was closed due to filter issues. The toilet ran all night because the handle loose.

I was disappointed that the pool wasn’t open. We had planned on spending time with our five year old granddaughter in the pool. Many disappointed people.

elevator was not working for 2 of 3 days. I should get a partial refund just for that. breakfast buffet ended at 9am on Monday. How is Monday different from Saturday or Sunday? 9:30 or 10:00 would be more reasonable.

The pool was closed and when I booked it did not say that. The main reason I stayed here was for the pool.

The morning staff is good, but evening staff is less friendly. The pool was closed and was very disappointing for the kids especially. The price we paid was too much for very less facility. The breakfast was ok, most eggs were burnt be it cheese egg omlette or scrambled. Kids were disappointed as there were not waffles on Monday and Tuesday. Kindly disclose pool closure as soon as someone books the property. Add a note to the automated booking confirmation.

Mold in the bathroom shower. Ice all over the the parking lot.

Musty odors, dirty elevator floors, needed to change room due to smell, housekeeping came in without notice to “sweep” the bathroom, didn’t get adjoining rooms as requested

Hotel was very clean and quiet.

We arrived at the hotel and the system was down. We waited in the lobby for about an hour before we could get a room. It was late. We were tired and hungry. Bathtub was dirty and moldy. And, housekeeper walked in on us three times without knocking before check out time. Other than that, everything was fine.

Clean room and good breakfast !

Horrible.. We were overcharged for the stay. The front desk agent was very disrespectful and offensive. After paying for the room and being charged twice the amount required for deposits, the front desk agent threatened to deny us access to the room. The room had hair all over the bathroom. The bathroom was not cleaned. The toilet was broken and would not stop running water. The bathroom counter was falling apart. The bedding was dirty. The carpet was grimy. The room smells of mold. The shower was dirty. The front desk agent cared more about charging our card than ensuring that we had a safe and clean place to stay. The best part of the facility was the lobby. Once you entered into the elevator, which got stuck multiple times, and apparently was not properly wired because the elevator buttons did not function as intended. The elevator was shaking. Moreover there were exposed electrical wires in the bathroom. This was one of the worst stays I ever had and am I significantly disappointed that this is a Hilton brand hotel. We were so digusted that we barely took photos. I wish I took more photos.

Clean and friendly staff.

Very friendly staff and rooms were very clean.

The staff was amazing, everyone I talked to was helpful and kind and took care of everything I needed quickly and efficiently. That being said, I needed a few things that, in my opinion, were a bad look for Hilton. My thermostat batteries were dead, my toilet was clogged and there was trash under the bed and on the floor upon arrival. You have to pay 22$ to park in their parking lot which is a lot considering there is nothing secure about it and it is obviously because they know there is no where else to park. The room itself was nice enough, though the faucet on the sink was broken and the water ran even when you “shut it off”. The breakfast was okay and again, the staff was phenomenal in making sure everything was hot and fresh. All in all, it’s a good place for a quick one night but probably wouldn’t stay again.

The staff was very friendly and helpful and the hotel was immaculate. We definitely plan on staying there in the future.

Rooms are spacious, but the furniture and fixtures are aged. I was moved from my first roombdue to ongoing repairs. The television software was not operable in both rooms.

Hotel rooms are very loud from outside noises

Rooms really large

The train is loud and annoying, can’t rest well.

The room was super spacious, the staff was amazingly nice and the amenities were great. The lobby area is beautiful and well kept, breakfast was good and the pool was very nice. Our room was clean (has a couple of issues, Ac unit and the toilet - but a phone call to front desk solved those quickly). We were impressed and would definitely stay again.

Very noisy with the trains

Rooms are ok, but you hear the train constantly and can’t rest, sketchy neighborhood

The bed was uncomfortable

This hotel is out of the way from NYC which is where we were visiting but it is close enough to trains to get to NYC. The area itself although it had some restaurants within a 10 minute walk was not worth a visit per se. The hotel was good and the room was good. You did hear trains going by frequently if your room is on the river side.

The room was nice and spacious, but the sound of the trains going by, were constant even throughout the night.

Had an absolute horrid experience at the Hampton Inn and Suites - Harrison Newark Riverwalk property. This has to be the worst experience i have had in a hotel so far. We had to wait for nearly an hour to be checked in to our room and the front desk manager was unnecessarily rude and arrogant and went to the extent of saying "I am not obligated to help you or speak with you". Never Coming back here ever again!

We checked in late at night and the front desk woman was not very inviting. She acted as though she had better things to do.

The staff is really rude and disrespectful, my deposit hasn’t come back to me and it’s been over 1 wee!

Overall a great stay. Two nights and i would book this location again. My wife was leary of the reviews saying staff was rude and other issues but Tim at the front desk was an example of 5 star hotel level hospitality. Courteous and helpful at all times. Friendly and outgoing. Earnestly interested in ensuring your stay is all that they can provide. I didnt catch the bartender's name but drinks were well made and very much worth the cost. She was feiendly amd accommodating when asking for special drinks.

This was by far the worst experience we've had at a Hilton property. I strongly advise against staying here until Hilton addresses the serious behavioral issues with the front desk staff. We were incorrectly charged for parking despite not using the service—staff made the assumption simply because they saw us loading our car. When we tried to explain the situation, they refused to listen and told us to contact Hilton’s online customer service instead. When we insisted on resolving the issue before leaving, the front desk employee escalated the situation unnecessarily, going so far as to threaten us and call the Harrison police. Ironically, it was only after the police arrived that the hotel finally adjusted the incorrect charges on my credit card. We are a well-traveled family and have stayed at Hilton properties across the country, but we have never been treated with such disrespect and hostility. This experience was not only frustrating but deeply humiliating. Hilton must take this matter seriously if they care about protecting their brand reputation.

My stay was very mixed. The Manager and morning reception were excellent. And they were responsive to helping with what had gone wrong the night before. For the fist time in all of my hotel stays, I was given a key to a room that was already occupied and walked in on a very surprised guest. When I brought this to the attention of the person who gave me the key, she seemed more concerned with her cell phone than with making things right. But, it ended well thanks to the manager.

Tim at the front desk made check in seamless.

Ana was so kind and accommodating to my 21-year-old solo traveling son and getting him an early check in. We appreciated her assistance so very much!!

Whenever I visit Newark my first stop is here. Always friendly and efficient service! Tim one of the evening clerks is always ready to serve over and above his duties.

Mr. Tim the supervisor was very help great person to have on your team

Very convenient, near main shopping center.

We had a wonderful stay. My family were in town for a convention in NYC. It was a quick uber ride to NY. We stayed on the water side which had a nice view. There is a train that runs outside but it didn't bother us any. The town itself if a bit rundown and some parts seem a bit unsafe, however, the hotel and immediate surrounding area was ok. We would sray here again.

Front desk was always kind and welcoming. Location from the prudential center was awesome would recommend

This hotel is close to red bull stadium. They do not have shuttles but you can walk, or UBER places.

Nice location close by Newark Penn Station nice views of the water and good breakfast.

The staff were fantastic. The bed was super comfortable. The room was clean. The buffet breakfast was a little less than expected for a Hampton Inn. Not a very walkable area, but easy enough to Uber. No trouble getting a parking spot there in the middle of the day on a Tuesday. We just left our car there and used public transportation and Uber while we were there. It was easy to get to off the highway.

This hotel is out of the way from NYC which is where we were visiting but it is close enough to trains to get to NYC. The area itself although it had some restaurants within a 10 minute walk was not worth a visit per se. The hotel was good and the room was good. You did hear trains going by frequently if your room is on the river side.

Everytime I go to Harrison/NJ I love to stay in the hotel. I have been staying sporadic since 2008, each time is a wonderful experience, my family also enjoy the staying. Staff is really nice, rooms are exceptionally clean, amenities are awesome, location is great, parking lot in the complex is limited, there is an ample parking lot right next door, which is convenient, which is just a little scary to go back and forth after 7pm, the area is under a bridge, and kind dark.

Neighborhood is questionable. I wouldnt walk around at night espeacially downtown for food.. Place is clean, beds were comfortable. Staff were ok. The river "our view" not much you can do about it overlooking a dirty river with alot of debris floating by. The buildings behind it tho are nice but the train looks cool overhead BUT you will hear it overnight.

Great place to stay and everything you need is near by. You can walk right to the train that takes you into New York City.

Breakfast was terrible

Breakfast was not good, there is no variety. Rooms didn’t even had water which at least the most basic asked.

The staff was slow and rude. The "hot" water available for guests in the lobby was cold. The room expensive, but in poor condition. Breakfast eggs were dry.

Overall very good. Breakfast was ok but not great. Ran out of items and coffee.

On Sunday, breakfast was supposed to be open at 7am and it was not set up until 7:40ish and the waffle maker was not working and the actual mixer looks suspicious as well as the other food in the breakfast area and food looked really bad that we decided to leave without eating.Then on Monday, we came down around 8:30am and it was nothing in the breakfast area everything was gone, and nobody was restocking or putting new food.

Basic breakfast but it was good to start the day.

Breakfast wasn't good, no bar tender

Clean room and good breakfast !

Great location. Breakfast was definitely sub-par. Scrambled eggs were burnt, potatoes were cold and undercooked. Stuck with cereal and muffins.

Checking in was easy and went smoothly. It was Super Bowl night and we were hoping to get a drink from the bar, but there was no bartender on site. The clerk at check-in was still super helpful and provided us alternatives so we were super grateful for that.. The room was very spacious and the hotel is recommend overall. Good for long-term and short-term stays.