海港旁飯店，最佳西方尊選系列

Went here to visit museums in DC... Was pleasantly surprised with the complimentary shuttle to the MGM annnndd I was walking distance to Top Golf!!! The lobby of the hotel looks like you're walking into a resort! Beautiful, clean, professional staff and free onsite parking!! This hotel is a WIN in every way! Will definitely stay again!

Free shuttle service to Gaylord convention center makes this an affordable alternative to closer hotels.

Portum Restaurant closed.

The hotel itself was excellent. Nice clean rooms, spacious. The breakfast, was actually just the restaurant being opened in the morning. No hotel style breakfas, and it was a bit pricy. You could probably find better for the price near by. Gym was 24 hours, but treadmill broken, elliptical was stuck in spanish, and the the only other equipment was a bike and a small cable machine. So only one person could workout at a time. There was also no water or cleaning supplies in the gym. Elevator required a key car to use which was a nice security feature.

Clean room, good location and plenty of parking. Would stay here again.

Complimentary shuttle to area entertainment and shopping. Super helpful and courteous staff.

I loved that you needed a keycard to access any of the floors in the building.

Great location. Amazing shopping. Next to Topgolf. I was disappointed that there wasn't a pool and that the towels weren't big enough. Overall I enjoyed my stay. Delicious food at the restaurant.

A big disappointment that the resturant and bar were temporarily closed.

Wonderful one-night stay with convenient free shuttle to National Harbor. Room was huge, spotless, and well-appointed. Staff is very friendly and courteous. Plentiful free parking.

Stay was fine until my lady friend decided to take a shower, she looked down while bathing and there was some kind of bug in the shower.

This is a nice somewhat older hotel. Very close to the MGM Casino. Very clean and modernized. Very few options for breakfast, basically muffins and bagels. I would stay here again without hesitation.

Bugs/tiny roaches in the bathroom appeared at nighttime.

It was overall a clean room, but I had to kill a roach, there was a dead roach in the room when I checked in, and it was a slight unpleasent smell in the room.

The property and staff were excellent. Except for my first night, the stay was good. On my first day, outside my room was a large water bug which the staff quickly took care of when I notified them. Later that night there was a large water bug in my room. The night agent quickly assigned me a new room. After that though I found it hard to sleep. There is no carpeting in the room but the floors were nice. The rooms are large but sparsely decorated. Overall the property is very nice but they need to work on the bug issue.

I like that the hotel was close enough to the harbor where we didn’t have to drive far. What I didn’t like was how scuffed up the bathroom was definitely needs a fresh coat of paint. The other thing that threw me off was the sheets they were already dirty when we got there. When taking the elevator the rugs are always packed up with crumbs and dirt I stayed there three days and not having once was it vacuumed.

Lobby more up-to-date than the rooms, elevators carpet filthy & corridors dim. I felt as if this hotel was old and remodeled from a Holiday Inn property.

Very clean property, spacious room, comfortable bed, plenty of parking spots and nice stuff!

Very clean hotel

Room was extremely clean everyone

Room was great

The only issue was the ac/heat that sounded like a jet. I just turned it off at night.

The room did not have a walk in shower. The bed was set on a raised platform making it harder to get in.I was told all the rooms were not like that so if you make a reservation ask first.

Tiny bathrooms in rooms. Furniture is dated. Lobby area and restaurant/ lounge areas are more modern.

I was in room 417 and he room needs o be sound proofed. I felt like I was in a race track. I heard loud cars all day and night. I could barely sleep the last night because here was this loud music from 10 PM till I left at 6:00 AM. he beds were not comfortable. I would wake up with a sore side and ribs after a few hours. Lastly, it was disappointing about the restaurant being closed.

Clean room Lobby was nice And it had a great view

Nice room, comfy bed… but the walls clearly missed the memo on privacy. I could hear my neighbors’ whole conversation and whoever they had on speakerphone! Add in the hallway soundtrack, and it felt like I booked a group stay without knowing it. Great place if you like company, not so much if you like sleep. Rest, hotel was conveniently located a few minutes away from Gaylord convention center and area felt safe.

Hotel was ok. We just needed an inexpensive place to stay for one night. We liked that there was no carpet in the room and it was clean. We did not have much staff interaction but the interactions we did have was pleasant. I think they missed to mark by a mile for the "modern boutique" style they were going for. As stated in other reviews, it is loud in the room at night since its right beside the highway.

The beds were hard and pillows otherwise clean and nice y and location

Overall our stay was decent, little too much road noise from front facing rooms. 4 pillows vs 3 is needed on King size bed:)

Very much enjoyed the stay at Harborside. The location was ideal, close to the Casino and outlet shopping with several restaurants nearby. Staff were friendly and welcoming throughout the whole stay.

Everyone was really friendly and helpful

great front desk people

Biggest issue was communication regarding shuttle service. Due to low population in the hotel, shuttle service was limited. The hotel would pay for ride share during shuttle hours shuttle hours, but this was not effectively communicated to ne or all employees. I had to explain this to one employee. Another employee simply would not answer my questions regarding shuttle service as he was apparently too shy or soft-spoken. Apart from the silent desk clerk, however, staff was helpful during my limited interactions with them.

I waited for almost an hour and a half for check-in because Harborside Hotel could not find my hotels.com reservation in their system

The only pleasant experience was at check in. We were checked in by the front desk supervisor, she was professional and hospitable. However, the agreement requiring signatures to not smoke and party was a sign. There are reminder signs posted throughout the facility to be quiet and respect other guests during specific hours. During our stay guests were up all through the night and early morning slamming doors, yelling, and “partying”. The agreement and reminder notices made sense after that experience. We were fooled by all the positive reviews. Another incredulous experience, I stood in front of 2 unprofessional clerks for assistance, and was completely ignored. They never made eye contact and carried on a conversation with one another despite knowing I was waiting not 2 feet from their faces. I was shocked, but understood the intent. They made me feel unwelcomed and wanted make sure I felt it. I did…we will not return.

Clean, quiet and very comfortable the 3 qualities I look for when I’m away from home. The young men that checked me in were gruff and unfriendly, and that may be due to my late check in. However, customer service is essential.

Room service was non-existent, I tried about 20 times over two days to order breakfast. When I went down to the restaurant after giving up on room service, I was ignored by the staff. Eventually after getting their attention, I was seated. I waited and waited to get a menu, drink or anything, and gave up, both days I ended up getting an I-Hop breakfast delivered. Room was very light, curtains didn't close properly and AC was noisy.

The shuttle was very convenient. I can't rave enough about the driver Linda in the morning and James in the evening. Courteous and Safe driver's I appreciate them. I will return

Excellent front desk staff. Very polite and courteous.

would recommend because of location

This is a nice somewhat older hotel. Very close to the MGM Casino. Very clean and modernized. Very few options for breakfast, basically muffins and bagels. I would stay here again without hesitation.

Beautiful boutique hotel with conference space and restaurant. Cl I se to attraction and adjacent to Top Golf

The hotel itself is nice enough but is located on a very busy road junction which was a bit of a trial for a driver from the UK. When we arrived on a Sunday afternoon the road junction was very busy with traffic which had attracted several teams of windshield washers onto every set of traffic signals. However, they were quite respectful when we turned away their services. However, it just made us feel the area seemed a bit sketchy and we didn’t feel entirely safe coming back at night. I think the hotel management should think about locking the main entrance doors after 10pm so the hotel can only be accessed by hotel guests with key cards after this time. When we came back from a concert around 11pm there seemed to be some non-guests in the lobby including one guy (smelling strongly of wine) who hopped in our lift and asked to go up to the 6th floor. Our key card would only take us up to the 5th floor so he was out of luck but it was a very uncomfortable ride up to the 5th with him in the lift with us. Also, it is worth noting that the bar and restaurant were both still closed during our stay. We had read about this before we booked but it was still disappointing to see both areas in darkness. We didn’t try the breakfast as we were keen to get away after our experience the night before.

Nice hotel and cheaper alternative to the MGM up the street. Shuttle available to mgm and the hotel staff is friendly ( i came across 4 FD agents who were nice ) nothing too fancy about the my room was clean and spacious. Only downside is the area its in which is oxon hill which is ghetto with alot of policing in the area which is offsetting but i guess they are needed.

Convenient for conference at the Gaylord Hotel - frequent shuttle service back and forth. Not a lot to do in the immediate area around the hotel, if you are not going to one of the shuttle stops you probably need a car.

Good location

I like the location of the hotel not far from the mall and MGM. However, the hotel bathrooms need to be updated.

Staff was nice, very keen on customer service, the area around it and the people who hang out in the area near the hotel are sketchy and you would wish you had armed security with you.

The location was 5 to 10 minutes from the National Harbor and MGM casino. They have plenty of free parking on site and a complementary shuttle. The shuttle starts at 7am-10:45pm with drop off/pick up locations at the MGM casino and the Gaylord which is at the National Harbor with tons of dining options with a some being waterfront. If your interested there is Liberty Canabis Dispensary 5 minutes on the same street as the hotel. The hotel was clean and rooms were spacious as well as included a mini fridge and microwave. The staff were friendly and helpful. I will definitely be going back for a close get away.

The hotel was nice along with the staff. The hotel provided a shuttle to take you to the harbor, MGM Casino, and the outlet mall. The food at the restaurant was good and had a good vibe. I would recommend this hotel to anyone staying in the area.

Our stay was very nice. The hotel was clean, fresh and comfortable. We even attended the jazz brunch and it was wonderful

I recently stayed at Harborside and, while I have had excellent service in the past, I was disappointed with the dining experience during my recent visit for Mother's Day. There was no clear communication that the restaurant would not be serving guests during brunch hours unless they had a reservation. Many guests, myself included, were unaware of this and left without dining options. After the brunch, we were told that dining would resume at various times—first at 3:00 PM, then 4:00 PM, then again at 6:00 PM—only to find that food service remained unavailable. I understand that this annual event is important for the hotel, and I respect the need for staff to take breaks. However, better planning and communication would have prevented this frustrating situation. Guests should be informed ahead of time about changes to dining availability, allowing them to make alternate arrangements. Additionally, the response from management felt dismissive rather than accommodating, which further added to the disappointment. I believe this situation could have been handled more effectively, and I hope that future Mother's Day events include clearer communication and contingency plans for all guests. I appreciate your time and would welcome any feedback on how this concern will be addressed moving forward. Sincerely, LaVonda

Nice hotel, clean, and great staff. The restaurant was closed. It was a primary reason why I selected that hotel however, it was still a great stay. I suggest having refreshments throughout the day especially if the restaurant/bar is closed.

Very nice hotel. I did have to wait 30 mins not to be served in the restaurant while watching the bartender help / serve someone that came into the restaurant after me. So I left and went somewhere else to eat.

No bar, no restaurant as was advertised. You could have given your guest a heads up. Breakfast bar was very minimal.

Room service was non-existent, I tried about 20 times over two days to order breakfast. When I went down to the restaurant after giving up on room service, I was ignored by the staff. Eventually after getting their attention, I was seated. I waited and waited to get a menu, drink or anything, and gave up, both days I ended up getting an I-Hop breakfast delivered. Room was very light, curtains didn't close properly and AC was noisy.

All fine except no restaurant or food service. Restaurant closed during stay.

No room service during the 3 night stay. Small trash cans were over flowing. No hot food options because restaurant was closed. If we know the on site restaurant would be closed we would have chosen another hotel.

Had a great stay. Clean and quiet. Really enjoyed the restaurant and the jazz lounge on Saturday and Sunday brunch