Econo Lodge Ruther Glen

Le personnel n'était pas courtois. Le petit déjeuner annoncé sur le web à 6h, commençait à 6h45. La salle de bain était sale, sans compter les planchers qui étaient très sales. Chambre sans rideau avec un store qui laisse passer la lumière sur les côtés. TV avec un seul poste et qui ne fonctionnait pas à notre arrivée. Très décevant.

The room was clean and the frig and microwave were quite new?

Quality of the bed! Parking for car with trailer or RV ! Not in mod!

This app and the internet says the pet fee is $15, but when you check in they charge $25. I reserved a single, but was given a double. The room was gross to say the least. It looked like some grease or sort of bodily fluid/waste was smeared on the walls. The clerk was so concerned about me not smoking in the room (i don't smoke), but it already stunk like cigarettes in there. Those are just a few things, but there was more issues. No pride in running a business was shown in my experience.

The hotel was below average, it’s a workers hotel, people ( owners ) working at desk claim they couldn’t find my confirmed (expedia) reservation. Paid $47 online through Expedia and when they claimed they couldn’t find my reservation wanted to charge me $55 plus tax and fees. I had my dog with me and also Expedia online was $15, hotel charged $20. When I went to the desk the man became argumentative and just dismissed me when I showed him the actual reservation and told me to call Expedia and get a refund ( non-refundable when booked) and it wasn’t his problem. When Expedia called them directly, the female claimed the man ( owner) wasn’t there. While their children were playing video games on the large TV that I could see from the check-in counter. What terrible management/ownership of the hotel. Terrible people