Hampton Inn & Suites Dallas-Mesquite

No tevire

A reliably clean, safe and comfortable stay. A friendly and helpful staff to manage any issues that might arise.

The property was clean, but it is an older hotel that is in need of a face lift to keep up with the compilation.

It was perfect for a night stay

We booked a room for 3 nights to watch our son graduate from college and to do some sightseeing while we were there. Day 1: the elevators were fine. A little slow but fine. Day 2: going up from the lobby, the elevator would pass you up 3-4 times before stopping at the lobby (the lobby is on the 2nd floor). Day 3: We gave up and proceeded to take the stairs. We had 2 rooms (total) booked (one was a double bed with a pull out couch in another room) with 6 adults and 1 child. We all agreed that the lobby, walking into the hotel, smelled like body odor and the elevators smelled like sewage. Guess it was a good thing we chose to take the stairs.... although, carrying baggage down the stairs was an adventure in itself. The beds were extremely hard and the pillows were horrible! All 4 pillows, stacked together, were about 2 inches thick with your head lying on them. We went to Walmart and bought 4 pillows, pillow cases and a duffle bag to carry them in for about $120 and that made a HUGE difference for us. It made it a little more tolerable. The towels and rags felt like they were heavily starched which resembled sandpaper rubbing your face and body. Breakfast was exactly what you expect a hotel "buffet" to be.....powdered eggs, frozen sausage and packaged gravy to go over the biscuits. For a so-called "free" meal, it served its purpose. We all got full. Was this the most horrible hotel we've ever stayed at? Absolutely not! Would we stay here again? Probably not.