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Hyatt Place Richmond - Innsbrook

US$ 113

/ noite

Média para setembro

Hyatt Place Richmond - Innsbrook - Image 1

Hyatt Place Richmond - Innsbrook - Quarto

Hyatt Place Richmond - Innsbrook - Quarto

Hyatt Place Richmond - Innsbrook - Recepção

Hyatt Place Richmond - Innsbrook - Banheiro

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US$ 113

/ noite

Média para setembro

Média de preços por mês

Em Hyatt Place Richmond - Innsbrook, a diária custa em média US$ 106 no mês mais barato (fevereiro) e US$ 144 no mês mais caro (março), com base nos últimos 12 meses.

Preço médio da diária em Hyatt Place Richmond - Innsbrook por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 114
fevereiro	US$ 106
março	US$ 144
abril	US$ 112
maio	US$ 131
junho	US$ 125
julho	US$ 124
agosto	US$ 113
setembro	US$ 113
outubro	US$ 117
novembro	US$ 119
dezembro	US$ 111

Mais caro: março (aprox. US$ 144)

Mais barato: fevereiro (aprox. US$ 106)

Sobre esta propriedade

Aproveite opções de lazer, como uma academia aberta 24 horas, ou outras comodidades, como Wi-Fi de cortesia e TV na área comum. Este hotel oferece comodidades adicionais, como área para piquenique e salão de banquetes.

Comodidades

Aproveite opções de lazer, como uma academia aberta 24 horas, ou outras comodidades, como Wi-Fi de cortesia e TV na área comum. Este hotel oferece comodidades adicionais, como área para piquenique e salão de banquetes.

Comodidades

As comodidades presentes incluem um business center 24 horas, check-in expresso e check-out expresso. Hotel possui um espaço de 111 metros quadrados, contendo espaço para conferência e salas de reunião, e é o local ideal para quem está planejando eventos em Glen Allen. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.

Jantar

Saboreie uma deliciosa refeição no um restaurante ou experimente os petiscos na cafeteria deste hotel. Mate sua sede com sua bebida favorita em um bar/lounge. Buffet de café da manhã grátis é servido diariamente, entre 6h30 e 9h.

Quartos

Sinta-se em casa em um de nossos 124 quartos com DVD players e TVs de tela plana. A propriedade oferece acesso à internet com e sem fio de cortesia para navegar na web e TVs com canais a cabo para a sua diversão. Banheiro privativo com chuveiro/banheira combinados apresenta produtos de toalete de grife e secadores de cabelo. As comodidades incluem escrivaninhas e salas de estar separadas, além de telefones com chamadas locais grátis.

Localização

Com localização central em Glen Allen, Hyatt Place Richmond/Innsbrook fica a 4 minutos de carro de Short Pump Town Center e a 12 minutos de University of Richmond. Este hotel fica a 19,3 km de Virginia Commonwealth University e a 21,4 km de Greater Richmond Convention Center.

Lugares próximos

Elk's Lodge(1.7 milhas)
Short Pump Town Center(2.3 milhas)
Bowlero West End(3.6 milhas)
Regency Square Mall(4.1 milhas)
Sheltering Arms Institute(4.3 milhas)
Henrico Doctors' Hospital(4.9 milhas)
Crump Park and Meadow Farm Museum(6.2 milhas)
Cobblestones Park(6.7 milhas)
Bon Secours Heart Institute at Reynolds Crossing(7.2 milhas)
Cultural Arts Center Glen Allen(7.6 milhas)
Libbie Mill Dog Park(7.8 milhas)
Hunting Hawk Golf Club(7.8 milhas)
Lewis Ginter Botanical Garden(8.1 milhas)
University of Richmond(8.5 milhas)
Campo de golfe de Belmont(8.9 milhas)
O aeroporto mais próximo para chegar a Hyatt Place Richmond/Innsbrook fica em Aeroporto Internacional de Richmond (RIC)(22.1 milhas)

Estacionamento
Restaurante
Piscina
Quartos de não fumantes
Centro de negócios
Instalações para jantares/Eventos

Localização

4100 Cox Road, Innsbrook, Virgínia, Estados Unidos

Elk's Lodge (1.7 milhas)

Short Pump Town Center (2.3 milhas)

Bowlero West End (3.6 milhas)

Regency Square Mall (4.1 milhas)

Sheltering Arms Institute (4.3 milhas)

Henrico Doctors' Hospital (4.9 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes

7.8

Bom

Com base em 1.003 avaliações verificadas

Quem se hospeda aqui?

Negócios

30%

Casal

22%

Famílias

35%

Grupos

5%

Viajantes individuais

6%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Hyatt Place Richmond - Innsbrook, os hóspedes elogiam a equipe acolhedora e a localização conveniente perto de Short Pump, mas as avaliações são mistas devido às reformas, limpeza inconsistente e problemas de manutenção que às vezes afetam o conforto e a confiabilidade.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Hyatt Place Richmond - Innsbrook, os hóspedes elogiam a equipe acolhedora e a localização conveniente perto de Short Pump, mas as avaliações são mistas devido às reformas, limpeza inconsistente e problemas de manutenção que às vezes afetam o conforto e a confiabilidade.

Os quartos são geralmente espaçosos, embora muitos notem banheiros muito pequenos, layouts desatualizados, problemas intermitentes com água quente ou ar condicionado, e a falta de micro-ondas no quarto. As instalações podem ser afetadas: a piscina externa costuma estar fechada, as máquinas de gelo e os elevadores são pouco confiáveis, e o estacionamento tem uma taxa adicional. O café da manhã recebe muitos elogios, mas vários hóspedes relatam falta de suprimentos ou qualidade inconsistente, e as opções de bar/comida podem ser limitadas. Espere um serviço amigável e espaço em uma área conveniente, com desvantagens devido às reformas e à manutenção.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

As reformas em andamento causaram um saguão bagunçado, apenas um elevador funcionando em alguns momentos e máquinas de gelo quebradas ou com disponibilidade limitada. A piscina externa costuma estar fechada e há uma taxa de estacionamento mencionada por vários hóspedes.

Avaliações dos hóspedes relacionadas

2

Linda L

12 de jun. de 2025

·

Hospedou-se por 2 noites

This property is under construction and there were buckets everywhere to help with leaks. The condition of the property was poor.

This property is under construction and there were buckets everywhere to help with leaks. The condition of the property was poor.

6

Sarah

1 de dez. de 2024

·

Hospedou-se por 3 noites

Stay was 3/5 overall. Only 1 ice machine and it was located on top floor. Only one working elevator so waiting times were a bit longer than normal. Last morning the fire alarm went off...and on....and off...and on...for over an hour which was annoying. On the good side, breakfast was good and the staff was VERY friendly and greeted you on your way in and out each time! Renovations were not completed and needs some work but overall not a bad stay.

Stay was 3/5 overall. Only 1 ice machine and it was located on top floor. Only one working elevator so waiting times were a bit longer than normal. Last morning the fire alarm went off...and on....and off...and on...for over an hour which was annoying. On the good side, breakfast was good and the staff was VERY friendly and greeted you on your way in and out each time! Renovations were not completed and needs some work but overall not a bad stay.

6

ROBERT

2 de mar. de 2025

·

Hospedou-se por 2 noites

the staff were pleasant and helpful. However the hotel it self was disappointing due to its location and mandatory parking fee. This was an unexpected expense.

the staff were pleasant and helpful. However the hotel it self was disappointing due to its location and mandatory parking fee. This was an unexpected expense.

6

Enoch

17 de jun. de 2025

·

Hospedou-se por 1 noite

Great for access to stores and food. Not great for pets. The pool was also a huge disappointment(drained). Thankfully, it was an overnight stay.

Great for access to stores and food. Not great for pets. The pool was also a huge disappointment(drained). Thankfully, it was an overnight stay.

4

david

22 de set. de 2024

·

Hospedou-se por 1 noite

They are remodeling the 4th flood, where the ice machine is. There are no signs indicating that plus long waits for elevators as the constructuon guys are using them. Went to 4th floor , no ice machine in aervice and then had a 7 minute wait for an elevator , went to 6th floor for ice and that machine didnt work either. Had to go to lobby. They should put signs up warning guests , NO ICE and do not go to 4th floor.

They are remodeling the 4th flood, where the ice machine is. There are no signs indicating that plus long waits for elevators as the constructuon guys are using them. Went to 4th floor , no ice machine in aervice and then had a 7 minute wait for an elevator , went to 6th floor for ice and that machine didnt work either. Had to go to lobby. They should put signs up warning guests , NO ICE and do not go to 4th floor.

6

ROBERT

3 de mar. de 2025

·

When I checked in I was told that a parking fee of $7.00 per day would be charged to my charge card. This expense was unexpected and overly excessive.

When I checked in I was told that a parking fee of $7.00 per day would be charged to my charge card. This expense was unexpected and overly excessive.

8

Karen

22 de nov. de 2024

·

Hospedou-se por 2 noites

The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!

The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!

8

Dawn

12 de jul. de 2024

·

Hospedou-se por 1 noite

Undergoing much needed renovations so pool was drained and top floor was closed for reno. Was told that the work would stop at 6 p.m. but went up to get ice on Friday night (no ice on our level) and it appeared that the construction crew was staying in the rooms they were rehabbing, specially as they were there at 7 a.m. on a Saturday morning. Didn't bother us but I could see it bothering some. Honestly, it was a fine place to stop for an overnight on a roadtrip.

Undergoing much needed renovations so pool was drained and top floor was closed for reno. Was told that the work would stop at 6 p.m. but went up to get ice on Friday night (no ice on our level) and it appeared that the construction crew was staying in the rooms they were rehabbing, specially as they were there at 7 a.m. on a Saturday morning. Didn't bother us but I could see it bothering some. Honestly, it was a fine place to stop for an overnight on a roadtrip.

6

Ronnell

8 de jun. de 2025

·

Hospedou-se por 2 noites

$14 parking permit is not cool. A lot of commotion through the night, a lot of people in parking lot just wondering, dark spots in lot, property doors wasn’t working. Just didn’t look as up to par as other locations, remodel look like it was off TEMU

$14 parking permit is not cool. A lot of commotion through the night, a lot of people in parking lot just wondering, dark spots in lot, property doors wasn’t working. Just didn’t look as up to par as other locations, remodel look like it was off TEMU

6

Charles

18 de fev. de 2025

·

Hospedou-se por 1 noite

Construction going on during our stay. Not noisy, but looked messy and only one elevator worked.

Construction going on during our stay. Not noisy, but looked messy and only one elevator worked.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

O feedback é misto: várias avaliações citam banheiros sujos, odores, pragas e limpeza a vácuo ausente, enquanto outros acharam os quartos aceitavelmente limpos. As áreas comuns também receberam reclamações durante a construção.

Avaliações dos hóspedes relacionadas

2

Paul E.

21 de out. de 2024

·

Hospedou-se por 2 noites

The room was dirty on the heat unit. The shower was terrible with mold /mildew and caulk peeling. The shave pad was in the opposite end of the shower. Leaving your face in the spray while trying to shave. The water took OVER 5 mins to get hot to use the sink or shower. Most importantly the door did not shut without slamming and extra pressure to latch. When leaving we were able to push the door back open several times before it was latched and secure to leave. THIS ROOM WAS SUPPOSED TO HAVE BEEN RENOVATED! The linens were clean and we made it work for our short stay. There was no microwave to use in the room. The staff was very nice and tried to help as much as possible. Wont be returning

The room was dirty on the heat unit. The shower was terrible with mold /mildew and caulk peeling. The shave pad was in the opposite end of the shower. Leaving your face in the spray while trying to shave. The water took OVER 5 mins to get hot to use the sink or shower. Most importantly the door did not shut without slamming and extra pressure to latch. When leaving we were able to push the door back open several times before it was latched and secure to leave. THIS ROOM WAS SUPPOSED TO HAVE BEEN RENOVATED! The linens were clean and we made it work for our short stay. There was no microwave to use in the room. The staff was very nice and tried to help as much as possible. Wont be returning

4

Sylvia

12 de fev. de 2023

·

Hospedou-se por 1 noite

Our room was dirty and had blood streaks on the curtains and bathroom wall. We were moved to another room but our initial impression was that the hotel was dirty. We won’t be staying there again.

Our room was dirty and had blood streaks on the curtains and bathroom wall. We were moved to another room but our initial impression was that the hotel was dirty. We won’t be staying there again.

2

don

10 de ago. de 2025

·

Hospedou-se por 2 noites

Very disappointed in my stay here . I’ve stayed here many times before never had issues,, This time had I ANT infestation in my room . Had to move rooms . I never felt comfortable again so I left a day early even though I was knowingly losing my money. Don Carter 804-802-9690

Very disappointed in my stay here . I’ve stayed here many times before never had issues,, This time had I ANT infestation in my room . Had to move rooms . I never felt comfortable again so I left a day early even though I was knowingly losing my money. Don Carter 804-802-9690

2

Ebony

12 de jun. de 2023

·

Hospedou-se por 1 noite

Gross rooms, switched twice after waiting an hour for the second room. There was actual food on the floor of the first and poop on the toilet in the other.

Gross rooms, switched twice after waiting an hour for the second room. There was actual food on the floor of the first and poop on the toilet in the other.

8

James

18 de ago. de 2025

·

Hospedou-se por 1 noite

The area around the property was nice and the Staff was great. My only complaint was that whoever cleans the room didn't vacuum around the desk area. I guess because the carpet was dark colored they missed those spots, but i left some food out for a couple of hours to go out with my wife and when we got back I found a couple of ant on my box of food. After I killed the four ants and picked up the crumbs I seen from where it wasn't vacuumed, I didn't see anymore ants. I told the front desk and They immediately wrote everything down to get it cleaned. I recommend that they also get hand vacuum cleaners to get the spots behind the desk that the regular vacuum cleaners can't get to. other than that my room was great.

The area around the property was nice and the Staff was great. My only complaint was that whoever cleans the room didn't vacuum around the desk area. I guess because the carpet was dark colored they missed those spots, but i left some food out for a couple of hours to go out with my wife and when we got back I found a couple of ant on my box of food. After I killed the four ants and picked up the crumbs I seen from where it wasn't vacuumed, I didn't see anymore ants. I told the front desk and They immediately wrote everything down to get it cleaned. I recommend that they also get hand vacuum cleaners to get the spots behind the desk that the regular vacuum cleaners can't get to. other than that my room was great.

2

Aaron

27 de jul. de 2025

·

Hospedou-se por 1 noite

Bathroom was not clean. Especially the toilet. The railing in the shower was also broken. The hallways smelled like a dirty bathroom which made our room also smell like that

Bathroom was not clean. Especially the toilet. The railing in the shower was also broken. The hallways smelled like a dirty bathroom which made our room also smell like that

4

Vincent

30 de nov. de 2025

·

Hospedou-se por 3 noites

Staff amazing. Rooms large but bathrooms are terribly small. Mold. Painted over rust. No fan in a prob 20sq ft bathroom. Beds not very comfortable. Charge for parking in an open lot. Extrerior poor maintenance. Weird smell in hallways.

Staff amazing. Rooms large but bathrooms are terribly small. Mold. Painted over rust. No fan in a prob 20sq ft bathroom. Beds not very comfortable. Charge for parking in an open lot. Extrerior poor maintenance. Weird smell in hallways.

2

Vada

30 de jun. de 2024

·

Hospedou-se por 1 noite

First thing I noticed was a dumpster outside the hotel. Second thing was leaves all over the ground from the fall. Third, the musty order as you walk in the hotel. When I got my room when i entered the room it had not been cleaned. I was given another room it had a stench an order that was extremely unpleasant. There was mold all over the shower inside on the outside. I pretty much stayed up most of the night worried about bugs. I would not recommend this place to anyone.

First thing I noticed was a dumpster outside the hotel. Second thing was leaves all over the ground from the fall. Third, the musty order as you walk in the hotel. When I got my room when i entered the room it had not been cleaned. I was given another room it had a stench an order that was extremely unpleasant. There was mold all over the shower inside on the outside. I pretty much stayed up most of the night worried about bugs. I would not recommend this place to anyone.

4

Amber

11 de jan. de 2025

·

Hospedou-se por 1 noite

Switched rooms twice. First two were not clean.

Switched rooms twice. First two were not clean.

4

Melissa

26 de dez. de 2024

·

Hospedou-se por 1 noite

This place is filthy. I took plenty of pics. The chairs in the eating area and lobby are covered in syrup and food particles and look to never be cleaned. The hotel room had dust all over the lights, sticky residue all over the complimentary in room tea bags, coffee pot, cups, tables. The bathroom looked like an unlicensed do it yourself contractor came in and tried to patch holes and caulk floors and walls with chalky residue all over. Small bugs in bathroom. There are a lot of hotels in the are to choose from and this one is not it.

This place is filthy. I took plenty of pics. The chairs in the eating area and lobby are covered in syrup and food particles and look to never be cleaned. The hotel room had dust all over the lights, sticky residue all over the complimentary in room tea bags, coffee pot, cups, tables. The bathroom looked like an unlicensed do it yourself contractor came in and tried to patch holes and caulk floors and walls with chalky residue all over. Small bugs in bathroom. There are a lot of hotels in the are to choose from and this one is not it.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são espaçosos, mas os banheiros são extremamente pequenos e alguns layouts parecem desatualizados. Os hóspedes também mencionam problemas intermitentes com água quente ou ar condicionado e a falta de micro-ondas no quarto.

Avaliações dos hóspedes relacionadas

8

Jack

8 de jun. de 2024

·

Hospedou-se por 1 noite

had trouble getting hot water on 5th floor.

had trouble getting hot water on 5th floor.

6

Eric

24 de fev. de 2025

·

Hospedou-se por 2 noites

This particular Hyatt place did not seen to be up to Hyatt's normal expectations (or mine). I think it was an older renovation and it's beginning to show it's age. Staff was great, but property was a bit "tired".

This particular Hyatt place did not seen to be up to Hyatt's normal expectations (or mine). I think it was an older renovation and it's beginning to show it's age. Staff was great, but property was a bit "tired".

4

Mary Beth

28 de dez. de 2023

·

Hospedou-se por 3 noites

Bed was comfortable, breakfast was plentiful. Closing at 9 is a bit early. Two problems were never resolved. HVAC controls did not work and there was no hot water in bath. We were told these issues had been resolved but they were not.

Bed was comfortable, breakfast was plentiful. Closing at 9 is a bit early. Two problems were never resolved. HVAC controls did not work and there was no hot water in bath. We were told these issues had been resolved but they were not.

10

Lawrence

19 de fev. de 2023

·

Hospedou-se por 1 noite

The most spacious room I ever had for an overbite stay. Comfy bed, great shower, oversized bat towels, and delicious hot breakfast.

The most spacious room I ever had for an overbite stay. Comfy bed, great shower, oversized bat towels, and delicious hot breakfast.

6

Lauren

6 de abr. de 2025

·

Hospedou-se por 2 noites

It took 5 to 10 minutes for the shower to get hot. I almost called down to the front desk when it finally started to get warm. The bathroom was incredibly small. It was hard to turn around in there. It could use a renovation. I stayed at a Hyatt Place in Biloxi that was great. I thought this would be the same, but it just wasn't as nice. The breakfast wasn't as good either. It was not a bad hotel, by any means. I was just expecting something a little better.

It took 5 to 10 minutes for the shower to get hot. I almost called down to the front desk when it finally started to get warm. The bathroom was incredibly small. It was hard to turn around in there. It could use a renovation. I stayed at a Hyatt Place in Biloxi that was great. I thought this would be the same, but it just wasn't as nice. The breakfast wasn't as good either. It was not a bad hotel, by any means. I was just expecting something a little better.

8

Paul

22 de jun. de 2025

·

Hospedou-se por 2 noites

Very friendly front desk staff. Room was clean. Bed was comfortable. Only drawback was that the bathroom was small. Could barely get door open without hitting the toilet. Breakfast was good.

Very friendly front desk staff. Room was clean. Bed was comfortable. Only drawback was that the bathroom was small. Could barely get door open without hitting the toilet. Breakfast was good.

10

Tonja

23 de jun. de 2024

·

Hospedou-se por 1 noite

Room was nice but the bathroom was extremely small. We were able to get early check in which was extremely helpful.

Room was nice but the bathroom was extremely small. We were able to get early check in which was extremely helpful.

8

Terri

19 de out. de 2025

·

Hospedou-se por 2 noites

Spacious room. Convenient location. Pleasant staff.

Spacious room. Convenient location. Pleasant staff.

8

James

20 de mai. de 2025

·

Hospedou-se por 4 noites

Only complaint room needs a microwave.

Only complaint room needs a microwave.

6

Desiree

18 de fev. de 2025

·

Hospedou-se por 1 noite

Hotel was clean, but I am not a fan of when the bathroom is separate. Sink is outside of the bathroom & bathroomis small. Other than that, stay was cool.

Hotel was clean, but I am not a fan of when the bathroom is separate. Sink is outside of the bathroom & bathroomis small. Other than that, stay was cool.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é amplamente descrita como atenciosa, acolhedora e rápida para resolver problemas, com check-ins eficientes. Alguns hóspedes relataram respostas lentas ou comunicação deficiente.

Avaliações dos hóspedes relacionadas

10

cynthia

20 de ago. de 2023

·

Hospedou-se por 2 noites

We like the easy access to Restaurants and shopping. We love the quietness of the hotel inside and outside. We appreciate the excellent service we received by hotel staff and their friendliness. They were also very welcoming. Breakfast was amazing. Hotel was exceptionally clean.

We like the easy access to Restaurants and shopping. We love the quietness of the hotel inside and outside. We appreciate the excellent service we received by hotel staff and their friendliness. They were also very welcoming. Breakfast was amazing. Hotel was exceptionally clean.

10

Megan

20 de jun. de 2025

·

Hospedou-se por 4 noites

Every hotel employee that I encountered was so kind and welcoming. The front desk was particularly helpful. I had a great interaction with Kelsey.

Every hotel employee that I encountered was so kind and welcoming. The front desk was particularly helpful. I had a great interaction with Kelsey.

8

Karen

12 de mai. de 2024

·

Hospedou-se por 2 noites

Staff was friendly and helpful. We had a couple of issues but they were quick to remedy them. One suggestion is bigger trashcans in the rooms because they were SUPER tiny.

Staff was friendly and helpful. We had a couple of issues but they were quick to remedy them. One suggestion is bigger trashcans in the rooms because they were SUPER tiny.

10

Shaune

16 de fev. de 2025

·

Hospedou-se por 1 noite

Fantastic experience!!! The man at the front desk at check in might have been the friendliest person Ive ever encountered at any hotel ive ever stayed in. The rest of the staff was just as friendly. Every time we passed someone we were greeted with a smile and a hello. The room was clean and comfortable. The breakfast was delicious. Would 100% recommend this hotel to anyone and will be using again in the future.

Fantastic experience!!! The man at the front desk at check in might have been the friendliest person Ive ever encountered at any hotel ive ever stayed in. The rest of the staff was just as friendly. Every time we passed someone we were greeted with a smile and a hello. The room was clean and comfortable. The breakfast was delicious. Would 100% recommend this hotel to anyone and will be using again in the future.

2

Mallory

19 de jul. de 2024

·

Hospedou-se por 2 noites

I experienced a blown out tire the evening of my check-in which prohibited me from actually checking in. Fortunately I was close to another hotel and safe while waiting to get towing services. I called the hotel (directly) for two straight hours to make sure I wouldn't lose my room. After I mentioned to that hotel staff member I was unable to reach the hotel of my stay, they offered to text because they knew the staff. As soon as he did, I called and the phone was answered on the first ring. When I arrived the next day for check-in, my key with my name and room number on the envelope was taped to the desk (found that weirdly unsafe to broadcast that info). There was no information shared about WiFi services, breakfast, or elevator location. It was a very non-plus experience. I guess I shouldn't have been surprised by the underwhelm of my room. In their defense, the hotel is getting renovated, however, the burn mark on the rug, the rusty mirror closet (and light fixtures) and damage to the door from replacing the lock system, left much to be desired. It would have been too much to mentally reconcile if my stay was longer than two days.

I experienced a blown out tire the evening of my check-in which prohibited me from actually checking in. Fortunately I was close to another hotel and safe while waiting to get towing services. I called the hotel (directly) for two straight hours to make sure I wouldn't lose my room. After I mentioned to that hotel staff member I was unable to reach the hotel of my stay, they offered to text because they knew the staff. As soon as he did, I called and the phone was answered on the first ring. When I arrived the next day for check-in, my key with my name and room number on the envelope was taped to the desk (found that weirdly unsafe to broadcast that info). There was no information shared about WiFi services, breakfast, or elevator location. It was a very non-plus experience. I guess I shouldn't have been surprised by the underwhelm of my room. In their defense, the hotel is getting renovated, however, the burn mark on the rug, the rusty mirror closet (and light fixtures) and damage to the door from replacing the lock system, left much to be desired. It would have been too much to mentally reconcile if my stay was longer than two days.

8

Karen

22 de nov. de 2024

·

Hospedou-se por 2 noites

The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!

The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!

10

Patrick

17 de ago. de 2025

·

Hospedou-se por 2 noites

Service was outstanding and breakfast was amazing

Service was outstanding and breakfast was amazing

8

Allan

26 de out. de 2025

·

Hospedou-se por 1 noite

Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond

Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond

8

Vince

23 de jun. de 2025

·

Hospedou-se por 3 noites

Hotel was quiet, and the staff was friendly and helpful

Hotel was quiet, and the staff was friendly and helpful

10

Jennifer

13 de nov. de 2025

·

Hospedou-se por 1 noite

Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.

Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Área conveniente e tranquila perto de Short Pump, com fácil acesso a rodovias, restaurantes e lojas. Vários hóspedes se sentiram seguros e acharam alguns lugares acessíveis a pé.

Avaliações dos hóspedes relacionadas

8

Zenith

22 de mar. de 2025

·

Hospedou-se por 1 noite

Nice area and quiet

Nice area and quiet

10

Colin

18 de mai. de 2025

·

Hospedou-se por 4 noites

Had a 4 night stay here and it was very good overall. Great location and surprisingly walkable to some decent dining and other shops. Felt safe, nice parking, and quiet area.

Had a 4 night stay here and it was very good overall. Great location and surprisingly walkable to some decent dining and other shops. Felt safe, nice parking, and quiet area.

10

Stacey

1 de set. de 2025

·

Hospedou-se por 2 noites

Perfect location for the west end of Richmond. Convenient, nice property.

Perfect location for the west end of Richmond. Convenient, nice property.

8

Erica

26 de mar. de 2024

·

Hospedou-se por 1 noite

Walkable to restaurants and close to everything!

Walkable to restaurants and close to everything!

10

Rebecca

28 de jun. de 2024

·

Hospedou-se por 1 noite

Close to restaurants and shopping nice quiet area.

Close to restaurants and shopping nice quiet area.

10

vianka s

27 de fev. de 2024

·

Hospedou-se por 2 noites

I loved the quiet and the surroundings of shopping center and lots of restaurants to choose from.

I loved the quiet and the surroundings of shopping center and lots of restaurants to choose from.

10

Todd

21 de jul. de 2025

·

Hospedou-se por 1 noite

Convenient

Convenient

8

Krishna

14 de dez. de 2022

·

Hospedou-se por 2 noites

The hotel is located to major highways and easy to get to . The front desk staff was courteous and helpful. We loved the hot breakfast and really appreciate the support staff who cooked some delicious meals . The rooms are a bit dated and we had a room with a noisy AC but overall it was a pleasant stay . Will definitely come back to stay.

The hotel is located to major highways and easy to get to . The front desk staff was courteous and helpful. We loved the hot breakfast and really appreciate the support staff who cooked some delicious meals . The rooms are a bit dated and we had a room with a noisy AC but overall it was a pleasant stay . Will definitely come back to stay.

8

Allan

26 de out. de 2025

·

Hospedou-se por 1 noite

Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond

Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond

10

Kendra

15 de jun. de 2025

·

Hospedou-se por 1 noite

Conveniently located, renovated, decent

Conveniently located, renovated, decent

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é frequentemente um destaque pelo sabor e variedade, mas alguns hóspedes encontraram falta de suprimentos ou qualidade inconsistente, e o serviço de bar/comida era limitado ou indisponível às vezes.

Avaliações dos hóspedes relacionadas

10

Andre

2 de mar. de 2025

·

Hospedou-se por 2 noites

Overall it is a very nice, well kept hotel. Great breakfast. Ample parking. Great staff. Will highly recommend

Overall it is a very nice, well kept hotel. Great breakfast. Ample parking. Great staff. Will highly recommend

2

Logan

20 de jul. de 2024

·

Hospedou-se por 1 noite

The pool wasn't available due to maintenance wish I had known ahead of time I would have went elsewhere. The bar had no mixers for alcohol besides tonic water. The food was decent at best.

The pool wasn't available due to maintenance wish I had known ahead of time I would have went elsewhere. The bar had no mixers for alcohol besides tonic water. The food was decent at best.

10

Jennifer

1 de set. de 2024

·

Hospedou-se por 1 noite

Excellent economic stay for the family. Safe. Clean. Friendly and helpful staff. Included breakfast offered variety. Hot: bacon, eggs, seasoned potatoes, waffle s. Cold: cereal, cut fruit, yogurt, bagels. For all the reviews that complain there is no soap/shampoo/etc, try looking on the wall or asking staff. Reserved a room with pull out couch. No pullout linens were in the room. Spoke to staff who very kindly provided all supplies. If wear and tear are not acceptable, don't book here. Linens had some small stains but were freshly laundered. If you set your expectations to the price point you are willing to pay, this will make you happy.

Excellent economic stay for the family. Safe. Clean. Friendly and helpful staff. Included breakfast offered variety. Hot: bacon, eggs, seasoned potatoes, waffle s. Cold: cereal, cut fruit, yogurt, bagels. For all the reviews that complain there is no soap/shampoo/etc, try looking on the wall or asking staff. Reserved a room with pull out couch. No pullout linens were in the room. Spoke to staff who very kindly provided all supplies. If wear and tear are not acceptable, don't book here. Linens had some small stains but were freshly laundered. If you set your expectations to the price point you are willing to pay, this will make you happy.

10

Nathan

3 de nov. de 2025

·

Hospedou-se por 1 noite

The staff were very friendly, the breakfast was great as well

The staff were very friendly, the breakfast was great as well

10

Denver

23 de mai. de 2023

·

Hospedou-se por 1 noite

Breakfast/// The best of any hotel food. A very rare find!! 😊👍. Found nothing to complain about. Will stay here again.

Breakfast/// The best of any hotel food. A very rare find!! 😊👍. Found nothing to complain about. Will stay here again.

4

Christy

12 de jun. de 2023

·

Hospedou-se por 1 noite

Very disappointed. The website shows a restaurant on site but no restaurant. The breakfast was completely gone by 8am when they said it was served until 10. We were told the staff did not show up to cook. The pull out sofa in our room was terrible. Super uncomfortable and a really thin mattress. One of the most disappointing hotels I have ever stayed in.

Very disappointed. The website shows a restaurant on site but no restaurant. The breakfast was completely gone by 8am when they said it was served until 10. We were told the staff did not show up to cook. The pull out sofa in our room was terrible. Super uncomfortable and a really thin mattress. One of the most disappointing hotels I have ever stayed in.

4

Juan

4 de dez. de 2024

·

Hospedou-se por 2 noites

Room was renovated, clean and fine Water pressure in the shower was poor Breakfast was terrible

Room was renovated, clean and fine Water pressure in the shower was poor Breakfast was terrible

8

Barbara

11 de nov. de 2023

·

Hospedou-se por 2 noites

Breakfast wasn’t great. It was similar to budget hotel. One day, we had real dishes and cutlery and the next it was styrofoam & plastic. Not great for environment. Dishwasher works! You would NEVER see a breakfast like this in Europe.

Breakfast wasn’t great. It was similar to budget hotel. One day, we had real dishes and cutlery and the next it was styrofoam & plastic. Not great for environment. Dishwasher works! You would NEVER see a breakfast like this in Europe.

6

Melanie

30 de jun. de 2024

·

Hospedou-se por 4 noites

Advertised a bar and 24 hour food and that was not true. Provided a good breakfast. Had to ask for housekeeping service after my 3rd day stay and they still didnt bring any wash clothes nor soap. We didn't have washcloths the last day. The first night the lobby smelled like an unclean mop.

Advertised a bar and 24 hour food and that was not true. Provided a good breakfast. Had to ask for housekeeping service after my 3rd day stay and they still didnt bring any wash clothes nor soap. We didn't have washcloths the last day. The first night the lobby smelled like an unclean mop.

10

Jennifer

13 de nov. de 2025

·

Hospedou-se por 1 noite

Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.

Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Denise

19 de dez. de 2025

·

Hospedou-se por 1 noite

Quarto ótimo

Quarto ótimo

6

Michael

3 de out. de 2022

·

Hospedou-se por 2 noites

O

O

10

Susan

semana passada

·

Hospedou-se por 1 noite

Great breakfast and polite staff!

Great breakfast and polite staff!

6

Dawn

3 de ago. de 2026

·

Hospedou-se por 1 noite

It was quiet, clean and a fairly large room. Staff was great. The room was designed very strange. The bathroom door had ZERO and I mean ZERO clearance from the toilet. Gotta give props to whoever installed them because it's as close as you could possibly get. If someone dies on the toilet with the door shut you'd have to take the door down to get them out. The bathroom itself was literally big enough for the tub, and toilet. Coffee in the room was undrinkable and I'm not that picky. Probably wouldn't stay again unless it was last minute. Price was too high for what we got. Thought because it was part of Hyatt I'd be good but I wasn't impressed. Staff was awesome though!

It was quiet, clean and a fairly large room. Staff was great. The room was designed very strange. The bathroom door had ZERO and I mean ZERO clearance from the toilet. Gotta give props to whoever installed them because it's as close as you could possibly get. If someone dies on the toilet with the door shut you'd have to take the door down to get them out. The bathroom itself was literally big enough for the tub, and toilet. Coffee in the room was undrinkable and I'm not that picky. Probably wouldn't stay again unless it was last minute. Price was too high for what we got. Thought because it was part of Hyatt I'd be good but I wasn't impressed. Staff was awesome though!

4

Jackie

19 de jul. de 2026

·

Hospedou-se por 2 noites

Let me first say the staff was friendly and great! However, the hotel/room was another story. 1st it was a tournament weekend, so when my wife and I arrived the hotel was packed. We had to wake a few minutes to check-in. Once we attempted to get to our room we learned one elevator was not working and there was no sign! Next once we in the elevator there’s and sign that says Microwave and ice machines are on the 4th and 6th Floor. I was on the 6th floor so I thought it could be worse. I checked in, and went to get some ice and the ice was out. Started to head to the 4th and a customer stated the ice was out on the fourth floor as well. The ice was out the entire stay. Complementary items like the Cookies were out as well. Room cleaning never came to our room and the air conditioning stopped working part of the stay but other than that the stay was great😢

Let me first say the staff was friendly and great! However, the hotel/room was another story. 1st it was a tournament weekend, so when my wife and I arrived the hotel was packed. We had to wake a few minutes to check-in. Once we attempted to get to our room we learned one elevator was not working and there was no sign! Next once we in the elevator there’s and sign that says Microwave and ice machines are on the 4th and 6th Floor. I was on the 6th floor so I thought it could be worse. I checked in, and went to get some ice and the ice was out. Started to head to the 4th and a customer stated the ice was out on the fourth floor as well. The ice was out the entire stay. Complementary items like the Cookies were out as well. Room cleaning never came to our room and the air conditioning stopped working part of the stay but other than that the stay was great😢

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 01:00

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9 $143	10 $144	11 $151	12 $147
13 $118	14 $112	15 $112	16 $117	17 $120	18 $139	19 $139
20 $110	21 $110	22 $112	23 $114	24 $122	25 $133	26 $141
27 $111	28 $111	29 $111	30 $111

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

2026-09-09: 142.81322103160858USD
2026-09-10: 143.79903654418945USD
2026-09-11: 150.54029574050904USD
2026-09-12: 147.1406713072586USD
2026-09-13: 118.18225515037537USD
2026-09-14: 112.34352124969483USD
2026-09-15: 112.26734431388856USD
2026-09-16: 117.26234183418275USD
2026-09-17: 120.14663968688966USD
2026-09-18: 139.17785482429505USD
2026-09-19: 139.17785482429505USD
2026-09-20: 110.0527871895218USD
2026-09-21: 110.37952745521545USD
2026-09-22: 112.26734431388856USD
2026-09-23: 114.34791244228363USD
2026-09-24: 122.13730162525178USD
2026-09-25: 133.16059621616364USD
2026-09-26: 141.05602745910645USD
2026-09-27: 111.13403256362915USD
2026-09-28: 111.13403256362915USD
2026-09-29: 111.13403256362915USD
2026-09-30: 111.13403256362915USD
2026-10-01: 103.1243714389801USD
2026-10-02: 115.13886312595368USD
2026-10-03: 115.13886312595368USD
2026-10-04: 103.1243714389801USD
2026-10-05: 102.7788222726059USD
2026-10-06: 103.1243714389801USD
2026-10-07: 103.1243714389801USD
2026-10-08: 107.1191936769104USD
2026-10-09: 130.15697995479584USD
2026-10-10: 116.14006854640961USD
2026-10-11: 103.1243714389801USD
2026-10-12: 103.1243714389801USD
2026-10-13: 103.1243714389801USD
2026-10-14: 103.1243714389801USD
2026-10-15: 110.14283546756745USD
2026-10-16: 117.14128284736634USD
2026-10-17: 115.13886312595368USD
2026-10-18: 103.1243714389801USD
2026-10-19: 124.14972967105867USD
2026-10-20: 123.77078982170106USD
2026-10-21: 124.14972967105867USD
2026-10-22: 124.14972967105867USD
2026-10-23: 125.16095229640962USD
2026-10-24: 132.1593907957077USD
2026-10-25: 103.1243714389801USD
2026-10-26: 103.1243714389801USD
2026-10-27: 103.1243714389801USD
2026-10-28: 103.1243714389801USD
2026-10-29: 103.1243714389801USD
2026-10-30: 115.13886312595368USD
2026-10-31: 115.13886312595368USD
2026-11-01: 103.1243714389801USD
2026-11-02: 103.1243714389801USD
2026-11-03: 103.1243714389801USD
2026-11-04: 103.1243714389801USD
2026-11-05: 103.1243714389801USD
2026-11-06: 116.14006854640961USD
2026-11-07: 115.86471973880768USD
2026-11-08: 102.7788222726059USD
2026-11-09: 102.7788222726059USD

Faz parte da política do Hyatt entrar em quaisquer quartos ocupados pelo menos uma vez em um período de 24 horas, mesmo que os hóspedes tenham solicitado privacidade. Esforçamo-nos para enviar um aviso prévio aos hóspedes registrados antes da entrada nos quartos ocupados. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
Os recursos de segurança disponíveis na propriedade incluem detector de fumaça
A acomodação afirma que segue as orientações de limpeza e higienização indicadas por GBAC STAR (Hyatt).
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

O Hyatt entra em todos os quartos ocupados pelo menos uma vez por dia, mesmo que os hóspedes tenham solicitado privacidade. Antes de entrar em um quarto ocupado, nos esforçamos para notificar os hóspedes registrados com antecedência.

Crianças de até 18 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
As fotos nesta descrição refletem os padrões da marca e estão disponíveis para fins ilustrativos apenas.
Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva (sobretaxas detalhadas na seção de Taxas).
Há possibilidade de check-out sem contato.

Taxa para estacionamento descoberto sem manobrista: USD 5.00 por diária (privilégios de entrada e saída)
Taxa para animais de estimação: USD 100 por acomodação, por estadia (máximo USD 175 por estadia) mais USD 100 para taxa única de limpeza
Animais de serviço são isentos de taxas

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.