Name: Stanley house hotel & spa
Address: Further lane, Mellor, Lancashire (condado), GB
Rating: 8.03

Opiniones de los huéspedes

En el Stanley House Hotel & Spa, los huéspedes elogian la tranquila ubicación en el campo cerca de las autopistas y las habitaciones generalmente espaciosas y cómodas, mientras que las opiniones sobre el spa, la restauración y el servicio varían desde excelentes hasta decepcionantes según los niveles de personal y los cargos adicionales.

Muchos disfrutan de los atractivos jardines, el aparcamiento gratuito y la opción de elegir entre las habitaciones con encanto de la Casa Señorial o las habitaciones modernas de Woodlands. Los inconvenientes recurrentes incluyen el acceso de pago al spa que algunos encuentran caro o limitado, las restricciones para reservar en el restaurante con un servicio de desayuno lento o caótico, y problemas ocasionales de limpieza, mantenimiento o reservas. Espere una estancia pintoresca con habitaciones cómodas, pero confirme los costes del spa y las reservas en el restaurante con antelación.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones del spa son populares y bien valoradas, pero el acceso es de pago y puede resultar caro o limitado. Se agradece el aparcamiento gratuito y los atractivos jardines, y el gimnasio recibe comentarios positivos.

Reseñas de huéspedes relacionadas

8

Saleem

26 oct 2025

·

Se alojó 1 noche

Free parking friendly staff nice big spacious room in the Manor House. Nice breakfast definitey will come back again next year.

2

Abeel

30 nov 2024

·

Se alojó 1 noche

Had to pay £60 to use the pool and sauna

8

Daniel

17 jun 2025

·

Se alojó 2 noches

Check in was easy. Our room was in the Woodland suite and was large and very comfortable with an open view onto the garden. The spa staff were lovely. They asked us a few questions about ourselves, the reason for our stay etc. The only part of the stay lacking was Freds Brasserie. We had breakfast and one evening meal. We never saw more than 3 staff members serving and although they were polite, one of our orders never made it to the kitchen and we had to chase this after a long wait. Nobody came back to check on us. Despite few guests, breakfast service was missing bowls, pastries and juice. Staff had to be asked by different guests for them. The evening meal although nice, lacked attentive service again. The one draught lager had run out so there were only bottles and once we had eaten there was no reason to stay in the small bar area, nor were we encouraged to. The whole brasserie was lacking in atmosphere. It was an eat and leave experience, which is a massive shame as the restaurant and bar have beautiful views and we would have happily visited more if the experience had been better.

6

Jeremy

29 may 2025

·

Se alojó 1 noche

The location and surroundings are beautiful, the buildings are superb, the room was really nice and beautifully prepared, the gym was perfect. The staff however did not make me feel welcome at check in or otherwise. At breakfast i was told off for entering breakfast at 0658am when it was supposed to open at 0700am. Did not feel a good experience and spoiled my impression entirely. Also, i understand when a hotel takes a swipe of your credit card on arrival to cover any incidentals. In this case, they have actually taken £50 immediately and yet when i checked out with nothing additional to pay, i was advised the £50 may take up to a week to come back to me. That does not feel very professional. Also could not get the printer to work for my bill which i wanted as a print out. Wonderful hotel buildings and peaceful setting but let down by the staff. i think i will use other local hotels next time.

6

Elizabeth

23 oct 2025

·

Se alojó 2 noches

The room was modern and with excellent bathing and showering options. Spa was good and I enjoyed the experience (shame it's extra cost on top for guests). Service in the restaurant was awful and, in my opinion, purely down to the lack of staff - once the restaurant became quieter, the staff we more plentiful and definitely 'happier' - I experienced this through one breakfast and two dinner services and also the same last time I stayed.

8

Michael

21 oct 2025

·

Se alojó 1 noche

The hotel was nice, good location and everything in great condition However, I was unhappy with the booking experience and would want to bring this to other people's attention. On your website the hotel was advertised as having a spa etc and the room I booked made no mention of that not being included. I therefore booked the room on a non refundable basis and then rang to make a booking for the spa and was told the spa was not included in the price. I was very unhappy about this as I could have booked a cheaper hotel but chose this one because of the spa. Basically, it is not advertised correctly and I was not happy, but the hotel itself and my stay generally was good

10

David

23 feb 2025

·

Se alojó 1 noche

Excellent facilities. Stayed here twice, specifically to enjoy the spa packages on offer, what a lovely way to relax. The bedrooms are very comfortable with bathrooms especially well designed in the Woodlands rooms. Or you can enjoy a more period feel staying in the Manor House. Hotel easily accessible from motorways, in a quiet countryside setting, we especially liked the well designed bathrooms. Restaurant and bar areas relaxing, food very good, especially the vegetarian options. Good walking, nearby. Lovely gardens for outdoor eating/ drinks. Plenty parking. Local village Mellor very short drive away, with an excellent pub / restaurant should you fancy a change from hotel. Hotel staff very friendly and efficient. Breakfast ok, not biggest choice if you don't want to pay extra? Have to make your own drinks? Only minor issues if you're on business I suppose. Spa facilities fantastic. My wife always enjoys the 50 min 2 treatment package when here. Very good value especially as it includes a light lunc a glass of fizz, and 2 hours in the fabulous spa pool and saunas. What a way to charge the batteries! As a friendly tip, during summer months we would stay Mon-Thur as this is a well renowned wedding / event hotel. So weekends could be very busy. Check first! Enjoy!

10

Geoff

23 jun 2025

·

Se alojó 1 noche

Great hotel and spa in a quiet location but close to M6. Beautiful large room. Possibly upgraded as it was my birthday. Had dinner and breakfast and both were very nice.

2

Richard

3 ene 2025

·

Se alojó 1 noche

I booked a romantic trip for the only night we had over the holidays we could get away. It was a nightmare. The hotel looks beautiful but in reality is it’s unclean, poorly maintained and a cash cow praying on unaware victims. We booked because this has a spa, after we paid we got a message saying the spa was an additional £29 each, and you be expecting top level for that price. Not wanting to spoil our trip I reluctantly paid and booked some treatments. You get a two hour slot with 12 people in total, there are 4 sun beds, one was broken. We had to ask for Prosecco, the only drink (other than water) available. People were sat in the mild steam room just to sit down. The pool was tiny, for 12 people, one steam room was out of action as was the ice. There was no member of staff with us to order more drinks. Just left to our own devices in a pokey area with 10 other people. The treatments were ok, but nothing special considering the price. As we walked to the spa, we dropped our bags off at the room, saw rubbish outside the building that looked like it had been there all night. Breakfast dishes were in the foyer from the morning, this was at 2pm! We’d booked a luxury room with a bath, we were given the accessible room, no bath and aids in for disabled guests, hadn’t even been removed. No manager on site, later in the evening I moved the TV, it’s at an awkward angle to the bed, the frame fell off on my head. The shower hose leaked and was poor. Requested full refund.

10

Dr. Nicolas

1 dic 2022

·

Se alojó 19.326 noches

Lovely stay in a beautiful hotel. We had a relaxing time in the spa area with wonderful massage and later on an excellent dinner.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Los comentarios sobre la limpieza son variados: varios huéspedes informan de habitaciones muy limpias, mientras que otros citan tareas domésticas incumplidas, como baños sucios y entradas o jardines llenos de basura.

Reseñas de huéspedes relacionadas

10

Tim

19 ago 2022

·

Se alojó 1 noche

A very smart hotel with spa. We stayed in the old building 1640. Lovely room, big, comfortable, clean. There was a big wedding going on but we were not disturbed. Staff very young but pleasant. Food was good.

10

Alice

13 jul 2022

·

Se alojó 1 noche

This was a great find, location was peaceful, quiet and very close to M6. Everything was excellent, staff were friendly and cleanliness was top notch.

8

Rod

3 feb 2022

·

Se alojó 1 noche

We stayed overnight when attending the Lancashire Tourism Awards. Very clean, welcoming and comfortable. Good breakfast.

6

Clare

10 ene 2025

·

Se alojó 2 noches

Upon arrival front entrance had 2 x reindeers with broken heads at the main entrance, the floor was littered with cigarette butts - not very welcoming. Check was nice and speedy, the room was freezing cold as the heating hadn't been turned on, the bathroom hadn't been cleaned properly as there were used sanitary towels in the vanity bin and hair in the shower plus hair grips on the floor. The food in the restaurant that night was pretty bad I had fish pie which had zero fish in it and my husband had a steak that was like rubber with so much gristle it was inedible. We complained but no compensation was offered (a free drink would have been nice). The garden leading to the accommodation was also littered with cigarette butts.

2

Richard

3 ene 2025

·

Se alojó 1 noche

I booked a romantic trip for the only night we had over the holidays we could get away. It was a nightmare. The hotel looks beautiful but in reality is it’s unclean, poorly maintained and a cash cow praying on unaware victims. We booked because this has a spa, after we paid we got a message saying the spa was an additional £29 each, and you be expecting top level for that price. Not wanting to spoil our trip I reluctantly paid and booked some treatments. You get a two hour slot with 12 people in total, there are 4 sun beds, one was broken. We had to ask for Prosecco, the only drink (other than water) available. People were sat in the mild steam room just to sit down. The pool was tiny, for 12 people, one steam room was out of action as was the ice. There was no member of staff with us to order more drinks. Just left to our own devices in a pokey area with 10 other people. The treatments were ok, but nothing special considering the price. As we walked to the spa, we dropped our bags off at the room, saw rubbish outside the building that looked like it had been there all night. Breakfast dishes were in the foyer from the morning, this was at 2pm! We’d booked a luxury room with a bath, we were given the accessible room, no bath and aids in for disabled guests, hadn’t even been removed. No manager on site, later in the evening I moved the TV, it’s at an awkward angle to the bed, the frame fell off on my head. The shower hose leaked and was poor. Requested full refund.

6

Julie

1 jun 2025

·

Se alojó 1 noche

How fabulous that the accessible room has two bathrooms, shame there is no shelf for toiletries in the accessible one, and the floor is not slip proof. I could feel that the bath was not properly cleaned when in it. Not enough milk and no choice of teas that I would expect at the price paid. One packet of two biscuits between two! The bed was comfy though and we slept well. The blackout blinds work well, and it was quiet. Breakfast, wasn’t great, had to ask for fruit to be filled up, the coffee was VERY weak, had to top an Americano up with an espresso to taste it. No marmalade, choice of two juices, but no sign to say what they were, not a problem unless you can’t drink grapefruit juice I suppose, but would have been helpful. Had to search for extra cutlery or crockery. Not helped by a spider crawling onto my table from underneath (I realise this was no one’s fault 😊) All in all, I felt somewhat disappointed at the standard, for the price paid of nearly £200 per night.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente espaciosas y cómodas, con una combinación de modernas habitaciones Woodlands y con encanto en la Casa Señorial, algunas de las cuales ofrecen vistas agradables y estancias tranquilas. Los inconvenientes incluyen Wi-Fi débil, problemas ocasionales de mantenimiento o rarezas en el diseño del baño, y errores raros en la asignación de habitaciones.

Reseñas de huéspedes relacionadas

8

Saleem

26 oct 2025

·

Se alojó 1 noche

Free parking friendly staff nice big spacious room in the Manor House. Nice breakfast definitey will come back again next year.

8

Daniel

17 jun 2025

·

Se alojó 2 noches

Check in was easy. Our room was in the Woodland suite and was large and very comfortable with an open view onto the garden. The spa staff were lovely. They asked us a few questions about ourselves, the reason for our stay etc. The only part of the stay lacking was Freds Brasserie. We had breakfast and one evening meal. We never saw more than 3 staff members serving and although they were polite, one of our orders never made it to the kitchen and we had to chase this after a long wait. Nobody came back to check on us. Despite few guests, breakfast service was missing bowls, pastries and juice. Staff had to be asked by different guests for them. The evening meal although nice, lacked attentive service again. The one draught lager had run out so there were only bottles and once we had eaten there was no reason to stay in the small bar area, nor were we encouraged to. The whole brasserie was lacking in atmosphere. It was an eat and leave experience, which is a massive shame as the restaurant and bar have beautiful views and we would have happily visited more if the experience had been better.

10

Tim

19 ago 2022

·

Se alojó 1 noche

A very smart hotel with spa. We stayed in the old building 1640. Lovely room, big, comfortable, clean. There was a big wedding going on but we were not disturbed. Staff very young but pleasant. Food was good.

10

Derek

4 feb 2022

·

Se alojó 1 noche

We had a great stay, staff exceptional, especially the Dinning manager & waiters on the Saturday evening. Very attentive. Great location, lovely rooms. We will be back!

10

M A

24 dic 2021

·

Se alojó 1 noche

Brilliant stay. Lovely big and cosy room. Superb breakfast topped with attentive staff & courteous service. It was very quiet though due to Covid.

10

Ann

9 sept 2025

·

Se alojó 1 noche

Lovely setting and wonderful comfortable room very cosy

10

Geoff

23 jun 2025

·

Se alojó 1 noche

Great hotel and spa in a quiet location but close to M6. Beautiful large room. Possibly upgraded as it was my birthday. Had dinner and breakfast and both were very nice.

8

Mazharul

2 nov 2025

·

Se alojó 3 noches

The room, location, atmosphere was all fantastic. The only reason I have not given it an excellent and 5 stars is, the wi-fi is not good at all - definitely requires improving on a massive scale. It would be fine if phone service was better but, due to the hotel being so high up and out of the way this is ffevtes

2

Richard

3 ene 2025

·

Se alojó 1 noche

I booked a romantic trip for the only night we had over the holidays we could get away. It was a nightmare. The hotel looks beautiful but in reality is it’s unclean, poorly maintained and a cash cow praying on unaware victims. We booked because this has a spa, after we paid we got a message saying the spa was an additional £29 each, and you be expecting top level for that price. Not wanting to spoil our trip I reluctantly paid and booked some treatments. You get a two hour slot with 12 people in total, there are 4 sun beds, one was broken. We had to ask for Prosecco, the only drink (other than water) available. People were sat in the mild steam room just to sit down. The pool was tiny, for 12 people, one steam room was out of action as was the ice. There was no member of staff with us to order more drinks. Just left to our own devices in a pokey area with 10 other people. The treatments were ok, but nothing special considering the price. As we walked to the spa, we dropped our bags off at the room, saw rubbish outside the building that looked like it had been there all night. Breakfast dishes were in the foyer from the morning, this was at 2pm! We’d booked a luxury room with a bath, we were given the accessible room, no bath and aids in for disabled guests, hadn’t even been removed. No manager on site, later in the evening I moved the TV, it’s at an awkward angle to the bed, the frame fell off on my head. The shower hose leaked and was poor. Requested full refund.

8

John

10 dic 2022

·

Se alojó 2 noches

staff very friendly especially in restaurant and front desk, Shower in room was poorly designed and unsafe with slippery smooth flooring. Water heating switches on wall badly sited away from shower head and unclear as to adjustment of heat etc. towel drying rail sited in such a way that it was easy to get burned when drying from shower. Toilet pedestel far too low.

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Servicio

Muchos miembros del personal son amables y serviciales, pero el servicio puede ser inconsistente: turnos de restaurante o desayuno con falta de personal, salida lenta, políticas de reserva inflexibles, retenciones de depósitos y un caso grave de reserva prepagada perdida.

Reseñas de huéspedes relacionadas

8

Stuart

31 oct 2025

·

Se alojó 3 noches

Restraunt staff in the evening not very accomodating if you have not booked a table in the restraunt for a specific time, this is not always possible on a business trip, I was made to eat my meal in lounge with low tables (which is not convieant for eating) as I had not booked, I sat and ate my meal in the lounge then waitied half hour after finishing my meal and watched at least three free tables in restraunt the full time I was in the lounge.

8

Michael

15 jul 2025

·

Se alojó 1 noche

The room and the grounds were excellent. Evening meal, although the menu was basic and limited, the food was good. Breakfast was chaotic, just given a couple of menus and told to find a table. Shortage of breakfast items with staff not replenishing them. Had to get a chair for my table. Check out was worse, six people waiting to check out with only one member of staff at the desk who was on the phone for over 5 minutes while people were waiting to settle their bills. Lack of staff and staff training really lets this place down.

6

Ruth

9 jul 2025

·

Se alojó 1 noche

Upon arrival only one key card offered had to go down to reception to ask for another. No room service offered, this is not mentioned when booking or when checking in. I rang down to order room service and was told this is not available as the hotel rooms are not in the main building. Having stayed at many hotels which always accommodate this despite being in different areas etc, this is a poor excuse for not offering room service and should be made clear at the time. Had to leave a £50 damages deposit when checking in which I am still waiting for days later. I have traveled all over the world and for a hotel of this calibre, I cannot understand why a damages deposit is necessary. The type of clientele it attracts would suggest a damages deposit is not necessary at all. I would not book again.

6

Jeremy

29 may 2025

·

Se alojó 1 noche

The location and surroundings are beautiful, the buildings are superb, the room was really nice and beautifully prepared, the gym was perfect. The staff however did not make me feel welcome at check in or otherwise. At breakfast i was told off for entering breakfast at 0658am when it was supposed to open at 0700am. Did not feel a good experience and spoiled my impression entirely. Also, i understand when a hotel takes a swipe of your credit card on arrival to cover any incidentals. In this case, they have actually taken £50 immediately and yet when i checked out with nothing additional to pay, i was advised the £50 may take up to a week to come back to me. That does not feel very professional. Also could not get the printer to work for my bill which i wanted as a print out. Wonderful hotel buildings and peaceful setting but let down by the staff. i think i will use other local hotels next time.

6

Elizabeth

23 oct 2025

·

Se alojó 2 noches

The room was modern and with excellent bathing and showering options. Spa was good and I enjoyed the experience (shame it's extra cost on top for guests). Service in the restaurant was awful and, in my opinion, purely down to the lack of staff - once the restaurant became quieter, the staff we more plentiful and definitely 'happier' - I experienced this through one breakfast and two dinner services and also the same last time I stayed.

2

Catherine

28 abr 2024

·

Se alojó 2 noches

The worst hotel service that I have ever experienced. NEVER AGAIN

10

Andrew

13 ago 2022

·

Se alojó 1 noche

Stayed two nights for my son's wedding. The rooms, food and service were all exceptional. All staff who I met were friendly, helpful and efficient.

10

David

23 feb 2025

·

Se alojó 1 noche

Excellent facilities. Stayed here twice, specifically to enjoy the spa packages on offer, what a lovely way to relax. The bedrooms are very comfortable with bathrooms especially well designed in the Woodlands rooms. Or you can enjoy a more period feel staying in the Manor House. Hotel easily accessible from motorways, in a quiet countryside setting, we especially liked the well designed bathrooms. Restaurant and bar areas relaxing, food very good, especially the vegetarian options. Good walking, nearby. Lovely gardens for outdoor eating/ drinks. Plenty parking. Local village Mellor very short drive away, with an excellent pub / restaurant should you fancy a change from hotel. Hotel staff very friendly and efficient. Breakfast ok, not biggest choice if you don't want to pay extra? Have to make your own drinks? Only minor issues if you're on business I suppose. Spa facilities fantastic. My wife always enjoys the 50 min 2 treatment package when here. Very good value especially as it includes a light lunc a glass of fizz, and 2 hours in the fabulous spa pool and saunas. What a way to charge the batteries! As a friendly tip, during summer months we would stay Mon-Thur as this is a well renowned wedding / event hotel. So weekends could be very busy. Check first! Enjoy!

2

Troy

9 abr 2025

·

Se alojó 5 noches

Worst experience we've had in a very long time. Booked 4+ months in advance and pre paid. Had conversation maybe three weeks before arriving about an onsite event... they certainly had the reservation.... but on arrival, they "lost it". The expedia rep got on the phone with them, bit cpuldnt resolve othe than the Stanley House offered us a room at their "sister property"... a highway side Hampton... not exactly simliar to a countryside spa resort and obviously not what a couple is looking for for five nights in Blackburn. They would not process a refund but the hampton wpuld be at "no additional charge" ... so we get to pay Stanley House rates for rhe Hampton how nice... or i am just outbog pocket for the whole thing. There was very little availability anywhere else and we had a friday night evwnt (match).... so, stuck. Further outrage, we got to the Hampton and realized although we were stuck for at least a couple of nights... but no way were we staying five...so within the hour we arrived i was scouring for other options and the first bloody result that pops up is a availability at the stanley jouse from saturday on?!... really felt like a bait and switch because they were busy thursday/friday. Bthey could have at least said that and welcomed us back for the rest of our stay. In any event we cancelled all of our side trips ( at cost to us) and left for manchester (which was cool despite the additional cost). All in all, the most expensive Hampton i've ever stay at

8

Caroline

17 jun 2025

·

Se alojó 1 noche

Great hotel, lovely room and helpful staff. Bit of confusion on check in with payment however

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Situado en la tranquila campiña con vistas atractivas, pero accesible desde las principales carreteras como la M6. Algunos señalan una recepción móvil limitada debido a la ubicación elevada y apartada.

Reseñas de huéspedes relacionadas

10

Damian

3 abr 2024

·

Se alojó 3 noches

Very nice hotel for stay in the Manchester and Northwest area. Great setting and very nice facilities. Great breakfast food.

6

Jeremy

29 may 2025

·

Se alojó 1 noche

The location and surroundings are beautiful, the buildings are superb, the room was really nice and beautifully prepared, the gym was perfect. The staff however did not make me feel welcome at check in or otherwise. At breakfast i was told off for entering breakfast at 0658am when it was supposed to open at 0700am. Did not feel a good experience and spoiled my impression entirely. Also, i understand when a hotel takes a swipe of your credit card on arrival to cover any incidentals. In this case, they have actually taken £50 immediately and yet when i checked out with nothing additional to pay, i was advised the £50 may take up to a week to come back to me. That does not feel very professional. Also could not get the printer to work for my bill which i wanted as a print out. Wonderful hotel buildings and peaceful setting but let down by the staff. i think i will use other local hotels next time.

10

Alice

13 jul 2022

·

Se alojó 1 noche

This was a great find, location was peaceful, quiet and very close to M6. Everything was excellent, staff were friendly and cleanliness was top notch.

10

Derek

4 feb 2022

·

Se alojó 1 noche

We had a great stay, staff exceptional, especially the Dinning manager & waiters on the Saturday evening. Very attentive. Great location, lovely rooms. We will be back!

8

Michael

21 oct 2025

·

Se alojó 1 noche

The hotel was nice, good location and everything in great condition However, I was unhappy with the booking experience and would want to bring this to other people's attention. On your website the hotel was advertised as having a spa etc and the room I booked made no mention of that not being included. I therefore booked the room on a non refundable basis and then rang to make a booking for the spa and was told the spa was not included in the price. I was very unhappy about this as I could have booked a cheaper hotel but chose this one because of the spa. Basically, it is not advertised correctly and I was not happy, but the hotel itself and my stay generally was good

10

Ann

9 sept 2025

·

Se alojó 1 noche

Lovely setting and wonderful comfortable room very cosy

10

David

23 feb 2025

·

Se alojó 1 noche

Excellent facilities. Stayed here twice, specifically to enjoy the spa packages on offer, what a lovely way to relax. The bedrooms are very comfortable with bathrooms especially well designed in the Woodlands rooms. Or you can enjoy a more period feel staying in the Manor House. Hotel easily accessible from motorways, in a quiet countryside setting, we especially liked the well designed bathrooms. Restaurant and bar areas relaxing, food very good, especially the vegetarian options. Good walking, nearby. Lovely gardens for outdoor eating/ drinks. Plenty parking. Local village Mellor very short drive away, with an excellent pub / restaurant should you fancy a change from hotel. Hotel staff very friendly and efficient. Breakfast ok, not biggest choice if you don't want to pay extra? Have to make your own drinks? Only minor issues if you're on business I suppose. Spa facilities fantastic. My wife always enjoys the 50 min 2 treatment package when here. Very good value especially as it includes a light lunc a glass of fizz, and 2 hours in the fabulous spa pool and saunas. What a way to charge the batteries! As a friendly tip, during summer months we would stay Mon-Thur as this is a well renowned wedding / event hotel. So weekends could be very busy. Check first! Enjoy!

10

Geoff

23 jun 2025

·

Se alojó 1 noche

Great hotel and spa in a quiet location but close to M6. Beautiful large room. Possibly upgraded as it was my birthday. Had dinner and breakfast and both were very nice.

8

Mazharul

2 nov 2025

·

Se alojó 3 noches

The room, location, atmosphere was all fantastic. The only reason I have not given it an excellent and 5 stars is, the wi-fi is not good at all - definitely requires improving on a massive scale. It would be fine if phone service was better but, due to the hotel being so high up and out of the way this is ffevtes

10

Kate

6 jul 2023

·

Se alojó 1 noche

Beautiful views and great staff.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

La calidad de la comida varía desde cenas muy buenas hasta menús básicos, mientras que el desayuno recibe repetidamente quejas sobre retrasos, falta de disponibilidad y desorganización. A menudo es necesario reservar con antelación para conseguir mesa en el restaurante.

Reseñas de huéspedes relacionadas

8

Stuart

31 oct 2025

·

Se alojó 3 noches

Restraunt staff in the evening not very accomodating if you have not booked a table in the restraunt for a specific time, this is not always possible on a business trip, I was made to eat my meal in lounge with low tables (which is not convieant for eating) as I had not booked, I sat and ate my meal in the lounge then waitied half hour after finishing my meal and watched at least three free tables in restraunt the full time I was in the lounge.

8

Michael

15 jul 2025

·

Se alojó 1 noche

The room and the grounds were excellent. Evening meal, although the menu was basic and limited, the food was good. Breakfast was chaotic, just given a couple of menus and told to find a table. Shortage of breakfast items with staff not replenishing them. Had to get a chair for my table. Check out was worse, six people waiting to check out with only one member of staff at the desk who was on the phone for over 5 minutes while people were waiting to settle their bills. Lack of staff and staff training really lets this place down.

8

Daniel

17 jun 2025

·

Se alojó 2 noches

Check in was easy. Our room was in the Woodland suite and was large and very comfortable with an open view onto the garden. The spa staff were lovely. They asked us a few questions about ourselves, the reason for our stay etc. The only part of the stay lacking was Freds Brasserie. We had breakfast and one evening meal. We never saw more than 3 staff members serving and although they were polite, one of our orders never made it to the kitchen and we had to chase this after a long wait. Nobody came back to check on us. Despite few guests, breakfast service was missing bowls, pastries and juice. Staff had to be asked by different guests for them. The evening meal although nice, lacked attentive service again. The one draught lager had run out so there were only bottles and once we had eaten there was no reason to stay in the small bar area, nor were we encouraged to. The whole brasserie was lacking in atmosphere. It was an eat and leave experience, which is a massive shame as the restaurant and bar have beautiful views and we would have happily visited more if the experience had been better.

10

Damian

3 abr 2024

·

Se alojó 3 noches

Very nice hotel for stay in the Manchester and Northwest area. Great setting and very nice facilities. Great breakfast food.

10

Rob

3 jul 2025

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Se alojó 1 noche

The hotel is beautiful. The room was great. My only disappointment was that the restaurant was fully booked so I had to go elsewhere for food.

10

Andrew

13 ago 2022

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Se alojó 1 noche

Stayed two nights for my son's wedding. The rooms, food and service were all exceptional. All staff who I met were friendly, helpful and efficient.

6

Clare

10 ene 2025

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Se alojó 2 noches

Upon arrival front entrance had 2 x reindeers with broken heads at the main entrance, the floor was littered with cigarette butts - not very welcoming. Check was nice and speedy, the room was freezing cold as the heating hadn't been turned on, the bathroom hadn't been cleaned properly as there were used sanitary towels in the vanity bin and hair in the shower plus hair grips on the floor. The food in the restaurant that night was pretty bad I had fish pie which had zero fish in it and my husband had a steak that was like rubber with so much gristle it was inedible. We complained but no compensation was offered (a free drink would have been nice). The garden leading to the accommodation was also littered with cigarette butts.

10

Geoff

23 jun 2025

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Se alojó 1 noche

Great hotel and spa in a quiet location but close to M6. Beautiful large room. Possibly upgraded as it was my birthday. Had dinner and breakfast and both were very nice.

6

morag

28 sept 2025

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Se alojó 2 noches

breakfast: if only they said you'd be an hour for food I could have came back. would have preferred the honesty.

10

Dr. Nicolas

1 dic 2022

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Se alojó 19.326 noches

Lovely stay in a beautiful hotel. We had a relaxing time in the spa area with wonderful massage and later on an excellent dinner.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	147 US$
febrero	164 US$
marzo	179 US$
abril	172 US$
mayo	185 US$
junio	178 US$
julio	178 US$
agosto	169 US$
septiembre	166 US$
octubre	163 US$
noviembre	156 US$
diciembre	171 US$

Stanley house hotel & spa

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