Stanley house hotel & spa
US$ 163
/noite
Média para outubro
Preços para Stanley house hotel & spa
Selecione datas para ver preços e disponibilidade
US$ 163
/noite
Média para outubro
Preços médios mensais
Em Stanley house hotel & spa, o preço por noite é, em média, US$ 147 no mês mais barato (janeiro) e US$ 185 no mês mais caro (maio), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 147 |
| fevereiro | US$ 164 |
| março | US$ 179 |
| abril | US$ 172 |
| maio | US$ 185 |
| junho | US$ 178 |
| julho | US$ 178 |
| agosto | US$ 169 |
| setembro | US$ 166 |
| outubro | US$ 163 |
| novembro | US$ 156 |
| dezembro | US$ 171 |
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M
A
M
J
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out. · US$ 163
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Mais caro: maio (aprox. US$ 185)
Mais barato: janeiro (aprox. US$ 147)
Sobre este alojamento
Relax at the spa with massages and enjoy a restaurant, bar, and free parking in this luxurious Blackburn hotel.
Localização
Stanley House Hotel & Spa, em Blackburn, está numa zona rural e perto de uma estação de comboios. Alguns marcos culturais são por exemplo Blackburn Museum and Art Gallery e Thwaites Empire Theatre, mas os viajantes que desejam fazer compras podem visitar Clitheroe Country Market e Botany Bay Mill Shopping Centre. Já que está aí, não gostaria de se divertir num evento ou jogo? Verifique a agenda de Blackburn Arena e Ewood Park.
Restaurante
Sauna
Serviço de quartos
Limpeza a seco
Serviços de limpeza
Salas de reuniões
Localização
Further lane, Mellor, Blackburn, Mellor, Blackburn, Distrito de Ribble Valley, Inglaterra, Reino Unido
Opções de quartos
6
Quarto Executivo
Detalhes do quarto
2 Camas Individuais
1 Cama De Casal Grande
Dormidas 6
323 ft²
Vista para o pátioVista para o jardimAr condicionadoAquecimentoWi-Fi (gratuito)
11
Apartamento Luxo
Detalhes do quarto
1 Cama De Casal
Dormidas 4
259 ft²
Vista para o jardimAquecimentoFrigoríficoSofá-camaPátioAcessível por escadas
12
Double Or Twin Room
Detalhes do quarto
1 Cama De Casal
Dormidas 6
345 ft²
Vista para o jardimAquecimentoFrigoríficoSofá-camaAcessível por escadas
11
Suite
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 8
431 ft²
Vista para o jardimAquecimentoFrigoríficoSofá-camaAcessível por escadas
4
Double Or Twin Room Disability Access
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
323 ft²
Vista para o jardimAr condicionadoAquecimentoFrigorífico
4
Deluxe Suite
Detalhes do quarto
1 Cama De Casal
431 ft²
Vista para o jardimAr condicionadoAquecimentoFrigorífico
1
Quarto Duplo ou Twin Standard com 1 Quarto
Detalhes do quarto
345 ft²
Ar condicionado
3
Suíte Standard
Detalhes do quarto
1 Cama De Casal Extragrande
431 ft²
Ar condicionadoTelevisão
Avaliações dos hóspedes sobre Stanley house hotel & spa
8
Muito Bom
Com base em 619 avaliações verificadas
Quem se hospeda aqui?
Negócios
8%
Casal
47%
Família
20%
Grupos
22%
Individual
0%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Stanley House Hotel & Spa, os hóspedes elogiam a localização tranquila no campo, próxima às autoestradas, e os quartos geralmente espaçosos e confortáveis. As opiniões sobre o spa, a gastronomia e o serviço variam de excelentes a decepcionantes, dependendo do nível de pessoal e dos custos adicionais.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Stanley House Hotel & Spa, os hóspedes elogiam a localização tranquila no campo, próxima às autoestradas, e os quartos geralmente espaçosos e confortáveis. As opiniões sobre o spa, a gastronomia e o serviço variam de excelentes a decepcionantes, dependendo do nível de pessoal e dos custos adicionais.
Muitos apreciam os terrenos bem cuidados, o estacionamento gratuito e a opção entre quartos no charmoso Manor House ou nos modernos Woodlands. As desvantagens recorrentes incluem o acesso pago ao spa, que alguns consideram caro ou limitado, restrições na reserva de restaurantes com um serviço de café da manhã lento ou caótico, e problemas ocasionais com a limpeza, manutenção ou reservas. Espere uma estadia cênica com quartos confortáveis, mas confirme os custos do spa e as reservas no restaurante com antecedência.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As instalações do spa são populares e bem avaliadas, mas o acesso é pago e pode parecer caro ou limitado. O estacionamento gratuito e os terrenos bem cuidados são apreciados, e a academia é mencionada positivamente.
Avaliações dos hóspedes relacionadas
8
Saleem
26 de out. de 2025
·
A estadia foi de 1 noite
Free parking friendly staff nice big spacious room in the Manor House. Nice breakfast definitey will come back again next year.
Free parking friendly staff nice big spacious room in the Manor House. Nice breakfast definitey will come back again next year.
2
Abeel
30 de nov. de 2024
·
A estadia foi de 1 noite
Had to pay £60 to use the pool and sauna
Had to pay £60 to use the pool and sauna
8
Daniel
17 de jun. de 2025
·
A estadia foi de 2 noites
Check in was easy. Our room was in the Woodland suite and was large and very comfortable with an open view onto the garden. The spa staff were lovely. They asked us a few questions about ourselves, the reason for our stay etc. The only part of the stay lacking was Freds Brasserie. We had breakfast and one evening meal. We never saw more than 3 staff members serving and although they were polite, one of our orders never made it to the kitchen and we had to chase this after a long wait. Nobody came back to check on us. Despite few guests, breakfast service was missing bowls, pastries and juice. Staff had to be asked by different guests for them. The evening meal although nice, lacked attentive service again. The one draught lager had run out so there were only bottles and once we had eaten there was no reason to stay in the small bar area, nor were we encouraged to. The whole brasserie was lacking in atmosphere. It was an eat and leave experience, which is a massive shame as the restaurant and bar have beautiful views and we would have happily visited more if the experience had been better.
Check in was easy. Our room was in the Woodland suite and was large and very comfortable with an open view onto the garden. The spa staff were lovely. They asked us a few questions about ourselves, the reason for our stay etc. The only part of the stay lacking was Freds Brasserie. We had breakfast and one evening meal. We never saw more than 3 staff members serving and although they were polite, one of our orders never made it to the kitchen and we had to chase this after a long wait. Nobody came back to check on us. Despite few guests, breakfast service was missing bowls, pastries and juice. Staff had to be asked by different guests for them. The evening meal although nice, lacked attentive service again. The one draught lager had run out so there were only bottles and once we had eaten there was no reason to stay in the small bar area, nor were we encouraged to. The whole brasserie was lacking in atmosphere. It was an eat and leave experience, which is a massive shame as the restaurant and bar have beautiful views and we would have happily visited more if the experience had been better.
6
Jeremy
29 de mai. de 2025
·
A estadia foi de 1 noite
The location and surroundings are beautiful, the buildings are superb, the room was really nice and beautifully prepared, the gym was perfect. The staff however did not make me feel welcome at check in or otherwise. At breakfast i was told off for entering breakfast at 0658am when it was supposed to open at 0700am. Did not feel a good experience and spoiled my impression entirely. Also, i understand when a hotel takes a swipe of your credit card on arrival to cover any incidentals. In this case, they have actually taken £50 immediately and yet when i checked out with nothing additional to pay, i was advised the £50 may take up to a week to come back to me. That does not feel very professional. Also could not get the printer to work for my bill which i wanted as a print out. Wonderful hotel buildings and peaceful setting but let down by the staff. i think i will use other local hotels next time.
The location and surroundings are beautiful, the buildings are superb, the room was really nice and beautifully prepared, the gym was perfect. The staff however did not make me feel welcome at check in or otherwise. At breakfast i was told off for entering breakfast at 0658am when it was supposed to open at 0700am. Did not feel a good experience and spoiled my impression entirely. Also, i understand when a hotel takes a swipe of your credit card on arrival to cover any incidentals. In this case, they have actually taken £50 immediately and yet when i checked out with nothing additional to pay, i was advised the £50 may take up to a week to come back to me. That does not feel very professional. Also could not get the printer to work for my bill which i wanted as a print out. Wonderful hotel buildings and peaceful setting but let down by the staff. i think i will use other local hotels next time.
6
Elizabeth
23 de out. de 2025
·
A estadia foi de 2 noites
The room was modern and with excellent bathing and showering options. Spa was good and I enjoyed the experience (shame it's extra cost on top for guests). Service in the restaurant was awful and, in my opinion, purely down to the lack of staff - once the restaurant became quieter, the staff we more plentiful and definitely 'happier' - I experienced this through one breakfast and two dinner services and also the same last time I stayed.
The room was modern and with excellent bathing and showering options. Spa was good and I enjoyed the experience (shame it's extra cost on top for guests). Service in the restaurant was awful and, in my opinion, purely down to the lack of staff - once the restaurant became quieter, the staff we more plentiful and definitely 'happier' - I experienced this through one breakfast and two dinner services and also the same last time I stayed.
8
Michael
21 de out. de 2025
·
A estadia foi de 1 noite
The hotel was nice, good location and everything in great condition However, I was unhappy with the booking experience and would want to bring this to other people's attention. On your website the hotel was advertised as having a spa etc and the room I booked made no mention of that not being included. I therefore booked the room on a non refundable basis and then rang to make a booking for the spa and was told the spa was not included in the price. I was very unhappy about this as I could have booked a cheaper hotel but chose this one because of the spa. Basically, it is not advertised correctly and I was not happy, but the hotel itself and my stay generally was good
The hotel was nice, good location and everything in great condition However, I was unhappy with the booking experience and would want to bring this to other people's attention. On your website the hotel was advertised as having a spa etc and the room I booked made no mention of that not being included. I therefore booked the room on a non refundable basis and then rang to make a booking for the spa and was told the spa was not included in the price. I was very unhappy about this as I could have booked a cheaper hotel but chose this one because of the spa. Basically, it is not advertised correctly and I was not happy, but the hotel itself and my stay generally was good
10
David
23 de fev. de 2025
·
A estadia foi de 1 noite
Excellent facilities. Stayed here twice, specifically to enjoy the spa packages on offer, what a lovely way to relax. The bedrooms are very comfortable with bathrooms especially well designed in the Woodlands rooms. Or you can enjoy a more period feel staying in the Manor House. Hotel easily accessible from motorways, in a quiet countryside setting, we especially liked the well designed bathrooms. Restaurant and bar areas relaxing, food very good, especially the vegetarian options. Good walking, nearby. Lovely gardens for outdoor eating/ drinks. Plenty parking. Local village Mellor very short drive away, with an excellent pub / restaurant should you fancy a change from hotel. Hotel staff very friendly and efficient. Breakfast ok, not biggest choice if you don't want to pay extra? Have to make your own drinks? Only minor issues if you're on business I suppose. Spa facilities fantastic. My wife always enjoys the 50 min 2 treatment package when here. Very good value especially as it includes a light lunc a glass of fizz, and 2 hours in the fabulous spa pool and saunas. What a way to charge the batteries! As a friendly tip, during summer months we would stay Mon-Thur as this is a well renowned wedding / event hotel. So weekends could be very busy. Check first! Enjoy!
Excellent facilities. Stayed here twice, specifically to enjoy the spa packages on offer, what a lovely way to relax. The bedrooms are very comfortable with bathrooms especially well designed in the Woodlands rooms. Or you can enjoy a more period feel staying in the Manor House. Hotel easily accessible from motorways, in a quiet countryside setting, we especially liked the well designed bathrooms. Restaurant and bar areas relaxing, food very good, especially the vegetarian options. Good walking, nearby. Lovely gardens for outdoor eating/ drinks. Plenty parking. Local village Mellor very short drive away, with an excellent pub / restaurant should you fancy a change from hotel. Hotel staff very friendly and efficient. Breakfast ok, not biggest choice if you don't want to pay extra? Have to make your own drinks? Only minor issues if you're on business I suppose. Spa facilities fantastic. My wife always enjoys the 50 min 2 treatment package when here. Very good value especially as it includes a light lunc a glass of fizz, and 2 hours in the fabulous spa pool and saunas. What a way to charge the batteries! As a friendly tip, during summer months we would stay Mon-Thur as this is a well renowned wedding / event hotel. So weekends could be very busy. Check first! Enjoy!
10
Geoff
23 de jun. de 2025
·
A estadia foi de 1 noite
Great hotel and spa in a quiet location but close to M6. Beautiful large room. Possibly upgraded as it was my birthday. Had dinner and breakfast and both were very nice.
Great hotel and spa in a quiet location but close to M6. Beautiful large room. Possibly upgraded as it was my birthday. Had dinner and breakfast and both were very nice.
2
Richard
3 de jan. de 2025
·
A estadia foi de 1 noite
I booked a romantic trip for the only night we had over the holidays we could get away. It was a nightmare. The hotel looks beautiful but in reality is it’s unclean, poorly maintained and a cash cow praying on unaware victims. We booked because this has a spa, after we paid we got a message saying the spa was an additional £29 each, and you be expecting top level for that price. Not wanting to spoil our trip I reluctantly paid and booked some treatments. You get a two hour slot with 12 people in total, there are 4 sun beds, one was broken. We had to ask for Prosecco, the only drink (other than water) available. People were sat in the mild steam room just to sit down. The pool was tiny, for 12 people, one steam room was out of action as was the ice. There was no member of staff with us to order more drinks. Just left to our own devices in a pokey area with 10 other people. The treatments were ok, but nothing special considering the price. As we walked to the spa, we dropped our bags off at the room, saw rubbish outside the building that looked like it had been there all night. Breakfast dishes were in the foyer from the morning, this was at 2pm! We’d booked a luxury room with a bath, we were given the accessible room, no bath and aids in for disabled guests, hadn’t even been removed. No manager on site, later in the evening I moved the TV, it’s at an awkward angle to the bed, the frame fell off on my head. The shower hose leaked and was poor. Requested full refund.
I booked a romantic trip for the only night we had over the holidays we could get away. It was a nightmare. The hotel looks beautiful but in reality is it’s unclean, poorly maintained and a cash cow praying on unaware victims. We booked because this has a spa, after we paid we got a message saying the spa was an additional £29 each, and you be expecting top level for that price. Not wanting to spoil our trip I reluctantly paid and booked some treatments. You get a two hour slot with 12 people in total, there are 4 sun beds, one was broken. We had to ask for Prosecco, the only drink (other than water) available. People were sat in the mild steam room just to sit down. The pool was tiny, for 12 people, one steam room was out of action as was the ice. There was no member of staff with us to order more drinks. Just left to our own devices in a pokey area with 10 other people. The treatments were ok, but nothing special considering the price. As we walked to the spa, we dropped our bags off at the room, saw rubbish outside the building that looked like it had been there all night. Breakfast dishes were in the foyer from the morning, this was at 2pm! We’d booked a luxury room with a bath, we were given the accessible room, no bath and aids in for disabled guests, hadn’t even been removed. No manager on site, later in the evening I moved the TV, it’s at an awkward angle to the bed, the frame fell off on my head. The shower hose leaked and was poor. Requested full refund.
10
Dr. Nicolas
1 de dez. de 2022
·
A estadia foi de 19.326 noites
Lovely stay in a beautiful hotel. We had a relaxing time in the spa area with wonderful massage and later on an excellent dinner.
Lovely stay in a beautiful hotel. We had a relaxing time in the spa area with wonderful massage and later on an excellent dinner.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A opinião sobre a limpeza é variada: vários hóspedes relatam quartos muito limpos, enquanto outros citam a falta de limpeza, como banheiros sujos e entradas ou terrenos cheios de lixo.
Avaliações dos hóspedes relacionadas
10
Tim
19 de ago. de 2022
·
A estadia foi de 1 noite
A very smart hotel with spa. We stayed in the old building 1640. Lovely room, big, comfortable, clean. There was a big wedding going on but we were not disturbed. Staff very young but pleasant. Food was good.
A very smart hotel with spa. We stayed in the old building 1640. Lovely room, big, comfortable, clean. There was a big wedding going on but we were not disturbed. Staff very young but pleasant. Food was good.
10
Alice
13 de jul. de 2022
·
A estadia foi de 1 noite
This was a great find, location was peaceful, quiet and very close to M6. Everything was excellent, staff were friendly and cleanliness was top notch.
This was a great find, location was peaceful, quiet and very close to M6. Everything was excellent, staff were friendly and cleanliness was top notch.
8
Rod
3 de fev. de 2022
·
A estadia foi de 1 noite
We stayed overnight when attending the Lancashire Tourism Awards. Very clean, welcoming and comfortable. Good breakfast.
We stayed overnight when attending the Lancashire Tourism Awards. Very clean, welcoming and comfortable. Good breakfast.
6
Clare
10 de jan. de 2025
·
A estadia foi de 2 noites
Upon arrival front entrance had 2 x reindeers with broken heads at the main entrance, the floor was littered with cigarette butts - not very welcoming. Check was nice and speedy, the room was freezing cold as the heating hadn't been turned on, the bathroom hadn't been cleaned properly as there were used sanitary towels in the vanity bin and hair in the shower plus hair grips on the floor. The food in the restaurant that night was pretty bad I had fish pie which had zero fish in it and my husband had a steak that was like rubber with so much gristle it was inedible. We complained but no compensation was offered (a free drink would have been nice). The garden leading to the accommodation was also littered with cigarette butts.
Upon arrival front entrance had 2 x reindeers with broken heads at the main entrance, the floor was littered with cigarette butts - not very welcoming. Check was nice and speedy, the room was freezing cold as the heating hadn't been turned on, the bathroom hadn't been cleaned properly as there were used sanitary towels in the vanity bin and hair in the shower plus hair grips on the floor. The food in the restaurant that night was pretty bad I had fish pie which had zero fish in it and my husband had a steak that was like rubber with so much gristle it was inedible. We complained but no compensation was offered (a free drink would have been nice). The garden leading to the accommodation was also littered with cigarette butts.
2
Richard
3 de jan. de 2025
·
A estadia foi de 1 noite
I booked a romantic trip for the only night we had over the holidays we could get away. It was a nightmare. The hotel looks beautiful but in reality is it’s unclean, poorly maintained and a cash cow praying on unaware victims. We booked because this has a spa, after we paid we got a message saying the spa was an additional £29 each, and you be expecting top level for that price. Not wanting to spoil our trip I reluctantly paid and booked some treatments. You get a two hour slot with 12 people in total, there are 4 sun beds, one was broken. We had to ask for Prosecco, the only drink (other than water) available. People were sat in the mild steam room just to sit down. The pool was tiny, for 12 people, one steam room was out of action as was the ice. There was no member of staff with us to order more drinks. Just left to our own devices in a pokey area with 10 other people. The treatments were ok, but nothing special considering the price. As we walked to the spa, we dropped our bags off at the room, saw rubbish outside the building that looked like it had been there all night. Breakfast dishes were in the foyer from the morning, this was at 2pm! We’d booked a luxury room with a bath, we were given the accessible room, no bath and aids in for disabled guests, hadn’t even been removed. No manager on site, later in the evening I moved the TV, it’s at an awkward angle to the bed, the frame fell off on my head. The shower hose leaked and was poor. Requested full refund.
I booked a romantic trip for the only night we had over the holidays we could get away. It was a nightmare. The hotel looks beautiful but in reality is it’s unclean, poorly maintained and a cash cow praying on unaware victims. We booked because this has a spa, after we paid we got a message saying the spa was an additional £29 each, and you be expecting top level for that price. Not wanting to spoil our trip I reluctantly paid and booked some treatments. You get a two hour slot with 12 people in total, there are 4 sun beds, one was broken. We had to ask for Prosecco, the only drink (other than water) available. People were sat in the mild steam room just to sit down. The pool was tiny, for 12 people, one steam room was out of action as was the ice. There was no member of staff with us to order more drinks. Just left to our own devices in a pokey area with 10 other people. The treatments were ok, but nothing special considering the price. As we walked to the spa, we dropped our bags off at the room, saw rubbish outside the building that looked like it had been there all night. Breakfast dishes were in the foyer from the morning, this was at 2pm! We’d booked a luxury room with a bath, we were given the accessible room, no bath and aids in for disabled guests, hadn’t even been removed. No manager on site, later in the evening I moved the TV, it’s at an awkward angle to the bed, the frame fell off on my head. The shower hose leaked and was poor. Requested full refund.
6
Julie
1 de jun. de 2025
·
A estadia foi de 1 noite
How fabulous that the accessible room has two bathrooms, shame there is no shelf for toiletries in the accessible one, and the floor is not slip proof. I could feel that the bath was not properly cleaned when in it. Not enough milk and no choice of teas that I would expect at the price paid. One packet of two biscuits between two! The bed was comfy though and we slept well. The blackout blinds work well, and it was quiet. Breakfast, wasn’t great, had to ask for fruit to be filled up, the coffee was VERY weak, had to top an Americano up with an espresso to taste it. No marmalade, choice of two juices, but no sign to say what they were, not a problem unless you can’t drink grapefruit juice I suppose, but would have been helpful. Had to search for extra cutlery or crockery. Not helped by a spider crawling onto my table from underneath (I realise this was no one’s fault 😊) All in all, I felt somewhat disappointed at the standard, for the price paid of nearly £200 per night.
How fabulous that the accessible room has two bathrooms, shame there is no shelf for toiletries in the accessible one, and the floor is not slip proof. I could feel that the bath was not properly cleaned when in it. Not enough milk and no choice of teas that I would expect at the price paid. One packet of two biscuits between two! The bed was comfy though and we slept well. The blackout blinds work well, and it was quiet. Breakfast, wasn’t great, had to ask for fruit to be filled up, the coffee was VERY weak, had to top an Americano up with an espresso to taste it. No marmalade, choice of two juices, but no sign to say what they were, not a problem unless you can’t drink grapefruit juice I suppose, but would have been helpful. Had to search for extra cutlery or crockery. Not helped by a spider crawling onto my table from underneath (I realise this was no one’s fault 😊) All in all, I felt somewhat disappointed at the standard, for the price paid of nearly £200 per night.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos e confortáveis, com uma mistura de opções modernas nos Woodlands e charmosas no Manor House, alguns com vistas agradáveis e estadias tranquilas. As desvantagens incluem Wi-Fi fraco, problemas ocasionais de manutenção ou peculiaridades no design do banheiro, e raros erros de alocação.
Avaliações dos hóspedes relacionadas
8
Saleem
26 de out. de 2025
·
A estadia foi de 1 noite
Free parking friendly staff nice big spacious room in the Manor House. Nice breakfast definitey will come back again next year.
Free parking friendly staff nice big spacious room in the Manor House. Nice breakfast definitey will come back again next year.
8
Daniel
17 de jun. de 2025
·
A estadia foi de 2 noites
Check in was easy. Our room was in the Woodland suite and was large and very comfortable with an open view onto the garden. The spa staff were lovely. They asked us a few questions about ourselves, the reason for our stay etc. The only part of the stay lacking was Freds Brasserie. We had breakfast and one evening meal. We never saw more than 3 staff members serving and although they were polite, one of our orders never made it to the kitchen and we had to chase this after a long wait. Nobody came back to check on us. Despite few guests, breakfast service was missing bowls, pastries and juice. Staff had to be asked by different guests for them. The evening meal although nice, lacked attentive service again. The one draught lager had run out so there were only bottles and once we had eaten there was no reason to stay in the small bar area, nor were we encouraged to. The whole brasserie was lacking in atmosphere. It was an eat and leave experience, which is a massive shame as the restaurant and bar have beautiful views and we would have happily visited more if the experience had been better.
Check in was easy. Our room was in the Woodland suite and was large and very comfortable with an open view onto the garden. The spa staff were lovely. They asked us a few questions about ourselves, the reason for our stay etc. The only part of the stay lacking was Freds Brasserie. We had breakfast and one evening meal. We never saw more than 3 staff members serving and although they were polite, one of our orders never made it to the kitchen and we had to chase this after a long wait. Nobody came back to check on us. Despite few guests, breakfast service was missing bowls, pastries and juice. Staff had to be asked by different guests for them. The evening meal although nice, lacked attentive service again. The one draught lager had run out so there were only bottles and once we had eaten there was no reason to stay in the small bar area, nor were we encouraged to. The whole brasserie was lacking in atmosphere. It was an eat and leave experience, which is a massive shame as the restaurant and bar have beautiful views and we would have happily visited more if the experience had been better.
10
Tim
19 de ago. de 2022
·
A estadia foi de 1 noite
A very smart hotel with spa. We stayed in the old building 1640. Lovely room, big, comfortable, clean. There was a big wedding going on but we were not disturbed. Staff very young but pleasant. Food was good.
A very smart hotel with spa. We stayed in the old building 1640. Lovely room, big, comfortable, clean. There was a big wedding going on but we were not disturbed. Staff very young but pleasant. Food was good.
10
Derek
4 de fev. de 2022
·
A estadia foi de 1 noite
We had a great stay, staff exceptional, especially the Dinning manager & waiters on the Saturday evening. Very attentive. Great location, lovely rooms. We will be back!
We had a great stay, staff exceptional, especially the Dinning manager & waiters on the Saturday evening. Very attentive. Great location, lovely rooms. We will be back!
10
M A
24 de dez. de 2021
·
A estadia foi de 1 noite
Brilliant stay. Lovely big and cosy room. Superb breakfast topped with attentive staff & courteous service. It was very quiet though due to Covid.
Brilliant stay. Lovely big and cosy room. Superb breakfast topped with attentive staff & courteous service. It was very quiet though due to Covid.
10
Ann
9 de set. de 2025
·
A estadia foi de 1 noite
Lovely setting and wonderful comfortable room very cosy
Lovely setting and wonderful comfortable room very cosy
10
Geoff
23 de jun. de 2025
·
A estadia foi de 1 noite
Great hotel and spa in a quiet location but close to M6. Beautiful large room. Possibly upgraded as it was my birthday. Had dinner and breakfast and both were very nice.
Great hotel and spa in a quiet location but close to M6. Beautiful large room. Possibly upgraded as it was my birthday. Had dinner and breakfast and both were very nice.
8
Mazharul
2 de nov. de 2025
·
A estadia foi de 3 noites
The room, location, atmosphere was all fantastic. The only reason I have not given it an excellent and 5 stars is, the wi-fi is not good at all - definitely requires improving on a massive scale. It would be fine if phone service was better but, due to the hotel being so high up and out of the way this is ffevtes
The room, location, atmosphere was all fantastic. The only reason I have not given it an excellent and 5 stars is, the wi-fi is not good at all - definitely requires improving on a massive scale. It would be fine if phone service was better but, due to the hotel being so high up and out of the way this is ffevtes
2
Richard
3 de jan. de 2025
·
A estadia foi de 1 noite
I booked a romantic trip for the only night we had over the holidays we could get away. It was a nightmare. The hotel looks beautiful but in reality is it’s unclean, poorly maintained and a cash cow praying on unaware victims. We booked because this has a spa, after we paid we got a message saying the spa was an additional £29 each, and you be expecting top level for that price. Not wanting to spoil our trip I reluctantly paid and booked some treatments. You get a two hour slot with 12 people in total, there are 4 sun beds, one was broken. We had to ask for Prosecco, the only drink (other than water) available. People were sat in the mild steam room just to sit down. The pool was tiny, for 12 people, one steam room was out of action as was the ice. There was no member of staff with us to order more drinks. Just left to our own devices in a pokey area with 10 other people. The treatments were ok, but nothing special considering the price. As we walked to the spa, we dropped our bags off at the room, saw rubbish outside the building that looked like it had been there all night. Breakfast dishes were in the foyer from the morning, this was at 2pm! We’d booked a luxury room with a bath, we were given the accessible room, no bath and aids in for disabled guests, hadn’t even been removed. No manager on site, later in the evening I moved the TV, it’s at an awkward angle to the bed, the frame fell off on my head. The shower hose leaked and was poor. Requested full refund.
I booked a romantic trip for the only night we had over the holidays we could get away. It was a nightmare. The hotel looks beautiful but in reality is it’s unclean, poorly maintained and a cash cow praying on unaware victims. We booked because this has a spa, after we paid we got a message saying the spa was an additional £29 each, and you be expecting top level for that price. Not wanting to spoil our trip I reluctantly paid and booked some treatments. You get a two hour slot with 12 people in total, there are 4 sun beds, one was broken. We had to ask for Prosecco, the only drink (other than water) available. People were sat in the mild steam room just to sit down. The pool was tiny, for 12 people, one steam room was out of action as was the ice. There was no member of staff with us to order more drinks. Just left to our own devices in a pokey area with 10 other people. The treatments were ok, but nothing special considering the price. As we walked to the spa, we dropped our bags off at the room, saw rubbish outside the building that looked like it had been there all night. Breakfast dishes were in the foyer from the morning, this was at 2pm! We’d booked a luxury room with a bath, we were given the accessible room, no bath and aids in for disabled guests, hadn’t even been removed. No manager on site, later in the evening I moved the TV, it’s at an awkward angle to the bed, the frame fell off on my head. The shower hose leaked and was poor. Requested full refund.
8
John
10 de dez. de 2022
·
A estadia foi de 2 noites
staff very friendly especially in restaurant and front desk, Shower in room was poorly designed and unsafe with slippery smooth flooring. Water heating switches on wall badly sited away from shower head and unclear as to adjustment of heat etc. towel drying rail sited in such a way that it was easy to get burned when drying from shower. Toilet pedestel far too low.
staff very friendly especially in restaurant and front desk, Shower in room was poorly designed and unsafe with slippery smooth flooring. Water heating switches on wall badly sited away from shower head and unclear as to adjustment of heat etc. towel drying rail sited in such a way that it was easy to get burned when drying from shower. Toilet pedestel far too low.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Muitos funcionários são simpáticos e prestativos, mas o serviço pode ser inconsistente: turnos com poucos funcionários no restaurante ou no café da manhã, check-out lento, políticas de reserva inflexíveis, retenções de depósito e um caso grave de reserva pré-paga perdida.
Avaliações dos hóspedes relacionadas
8
Stuart
31 de out. de 2025
·
A estadia foi de 3 noites
Restraunt staff in the evening not very accomodating if you have not booked a table in the restraunt for a specific time, this is not always possible on a business trip, I was made to eat my meal in lounge with low tables (which is not convieant for eating) as I had not booked, I sat and ate my meal in the lounge then waitied half hour after finishing my meal and watched at least three free tables in restraunt the full time I was in the lounge.
Restraunt staff in the evening not very accomodating if you have not booked a table in the restraunt for a specific time, this is not always possible on a business trip, I was made to eat my meal in lounge with low tables (which is not convieant for eating) as I had not booked, I sat and ate my meal in the lounge then waitied half hour after finishing my meal and watched at least three free tables in restraunt the full time I was in the lounge.
8
Michael
15 de jul. de 2025
·
A estadia foi de 1 noite
The room and the grounds were excellent. Evening meal, although the menu was basic and limited, the food was good. Breakfast was chaotic, just given a couple of menus and told to find a table. Shortage of breakfast items with staff not replenishing them. Had to get a chair for my table. Check out was worse, six people waiting to check out with only one member of staff at the desk who was on the phone for over 5 minutes while people were waiting to settle their bills. Lack of staff and staff training really lets this place down.
The room and the grounds were excellent. Evening meal, although the menu was basic and limited, the food was good. Breakfast was chaotic, just given a couple of menus and told to find a table. Shortage of breakfast items with staff not replenishing them. Had to get a chair for my table. Check out was worse, six people waiting to check out with only one member of staff at the desk who was on the phone for over 5 minutes while people were waiting to settle their bills. Lack of staff and staff training really lets this place down.
6
Ruth
9 de jul. de 2025
·
A estadia foi de 1 noite
Upon arrival only one key card offered had to go down to reception to ask for another. No room service offered, this is not mentioned when booking or when checking in. I rang down to order room service and was told this is not available as the hotel rooms are not in the main building. Having stayed at many hotels which always accommodate this despite being in different areas etc, this is a poor excuse for not offering room service and should be made clear at the time. Had to leave a £50 damages deposit when checking in which I am still waiting for days later. I have traveled all over the world and for a hotel of this calibre, I cannot understand why a damages deposit is necessary. The type of clientele it attracts would suggest a damages deposit is not necessary at all. I would not book again.
Upon arrival only one key card offered had to go down to reception to ask for another. No room service offered, this is not mentioned when booking or when checking in. I rang down to order room service and was told this is not available as the hotel rooms are not in the main building. Having stayed at many hotels which always accommodate this despite being in different areas etc, this is a poor excuse for not offering room service and should be made clear at the time. Had to leave a £50 damages deposit when checking in which I am still waiting for days later. I have traveled all over the world and for a hotel of this calibre, I cannot understand why a damages deposit is necessary. The type of clientele it attracts would suggest a damages deposit is not necessary at all. I would not book again.
6
Jeremy
29 de mai. de 2025
·
A estadia foi de 1 noite
The location and surroundings are beautiful, the buildings are superb, the room was really nice and beautifully prepared, the gym was perfect. The staff however did not make me feel welcome at check in or otherwise. At breakfast i was told off for entering breakfast at 0658am when it was supposed to open at 0700am. Did not feel a good experience and spoiled my impression entirely. Also, i understand when a hotel takes a swipe of your credit card on arrival to cover any incidentals. In this case, they have actually taken £50 immediately and yet when i checked out with nothing additional to pay, i was advised the £50 may take up to a week to come back to me. That does not feel very professional. Also could not get the printer to work for my bill which i wanted as a print out. Wonderful hotel buildings and peaceful setting but let down by the staff. i think i will use other local hotels next time.
The location and surroundings are beautiful, the buildings are superb, the room was really nice and beautifully prepared, the gym was perfect. The staff however did not make me feel welcome at check in or otherwise. At breakfast i was told off for entering breakfast at 0658am when it was supposed to open at 0700am. Did not feel a good experience and spoiled my impression entirely. Also, i understand when a hotel takes a swipe of your credit card on arrival to cover any incidentals. In this case, they have actually taken £50 immediately and yet when i checked out with nothing additional to pay, i was advised the £50 may take up to a week to come back to me. That does not feel very professional. Also could not get the printer to work for my bill which i wanted as a print out. Wonderful hotel buildings and peaceful setting but let down by the staff. i think i will use other local hotels next time.
6
Elizabeth
23 de out. de 2025
·
A estadia foi de 2 noites
The room was modern and with excellent bathing and showering options. Spa was good and I enjoyed the experience (shame it's extra cost on top for guests). Service in the restaurant was awful and, in my opinion, purely down to the lack of staff - once the restaurant became quieter, the staff we more plentiful and definitely 'happier' - I experienced this through one breakfast and two dinner services and also the same last time I stayed.
The room was modern and with excellent bathing and showering options. Spa was good and I enjoyed the experience (shame it's extra cost on top for guests). Service in the restaurant was awful and, in my opinion, purely down to the lack of staff - once the restaurant became quieter, the staff we more plentiful and definitely 'happier' - I experienced this through one breakfast and two dinner services and also the same last time I stayed.
2
Catherine
28 de abr. de 2024
·
A estadia foi de 2 noites
The worst hotel service that I have ever experienced. NEVER AGAIN
The worst hotel service that I have ever experienced. NEVER AGAIN
10
Andrew
13 de ago. de 2022
·
A estadia foi de 1 noite
Stayed two nights for my son's wedding. The rooms, food and service were all exceptional. All staff who I met were friendly, helpful and efficient.
Stayed two nights for my son's wedding. The rooms, food and service were all exceptional. All staff who I met were friendly, helpful and efficient.
10
David
23 de fev. de 2025
·
A estadia foi de 1 noite
Excellent facilities. Stayed here twice, specifically to enjoy the spa packages on offer, what a lovely way to relax. The bedrooms are very comfortable with bathrooms especially well designed in the Woodlands rooms. Or you can enjoy a more period feel staying in the Manor House. Hotel easily accessible from motorways, in a quiet countryside setting, we especially liked the well designed bathrooms. Restaurant and bar areas relaxing, food very good, especially the vegetarian options. Good walking, nearby. Lovely gardens for outdoor eating/ drinks. Plenty parking. Local village Mellor very short drive away, with an excellent pub / restaurant should you fancy a change from hotel. Hotel staff very friendly and efficient. Breakfast ok, not biggest choice if you don't want to pay extra? Have to make your own drinks? Only minor issues if you're on business I suppose. Spa facilities fantastic. My wife always enjoys the 50 min 2 treatment package when here. Very good value especially as it includes a light lunc a glass of fizz, and 2 hours in the fabulous spa pool and saunas. What a way to charge the batteries! As a friendly tip, during summer months we would stay Mon-Thur as this is a well renowned wedding / event hotel. So weekends could be very busy. Check first! Enjoy!
Excellent facilities. Stayed here twice, specifically to enjoy the spa packages on offer, what a lovely way to relax. The bedrooms are very comfortable with bathrooms especially well designed in the Woodlands rooms. Or you can enjoy a more period feel staying in the Manor House. Hotel easily accessible from motorways, in a quiet countryside setting, we especially liked the well designed bathrooms. Restaurant and bar areas relaxing, food very good, especially the vegetarian options. Good walking, nearby. Lovely gardens for outdoor eating/ drinks. Plenty parking. Local village Mellor very short drive away, with an excellent pub / restaurant should you fancy a change from hotel. Hotel staff very friendly and efficient. Breakfast ok, not biggest choice if you don't want to pay extra? Have to make your own drinks? Only minor issues if you're on business I suppose. Spa facilities fantastic. My wife always enjoys the 50 min 2 treatment package when here. Very good value especially as it includes a light lunc a glass of fizz, and 2 hours in the fabulous spa pool and saunas. What a way to charge the batteries! As a friendly tip, during summer months we would stay Mon-Thur as this is a well renowned wedding / event hotel. So weekends could be very busy. Check first! Enjoy!
2
Troy
9 de abr. de 2025
·
A estadia foi de 5 noites
Worst experience we've had in a very long time. Booked 4+ months in advance and pre paid. Had conversation maybe three weeks before arriving about an onsite event... they certainly had the reservation.... but on arrival, they "lost it". The expedia rep got on the phone with them, bit cpuldnt resolve othe than the Stanley House offered us a room at their "sister property"... a highway side Hampton... not exactly simliar to a countryside spa resort and obviously not what a couple is looking for for five nights in Blackburn. They would not process a refund but the hampton wpuld be at "no additional charge" ... so we get to pay Stanley House rates for rhe Hampton how nice... or i am just outbog pocket for the whole thing. There was very little availability anywhere else and we had a friday night evwnt (match).... so, stuck. Further outrage, we got to the Hampton and realized although we were stuck for at least a couple of nights... but no way were we staying five...so within the hour we arrived i was scouring for other options and the first bloody result that pops up is a availability at the stanley jouse from saturday on?!... really felt like a bait and switch because they were busy thursday/friday. Bthey could have at least said that and welcomed us back for the rest of our stay. In any event we cancelled all of our side trips ( at cost to us) and left for manchester (which was cool despite the additional cost). All in all, the most expensive Hampton i've ever stay at
Worst experience we've had in a very long time. Booked 4+ months in advance and pre paid. Had conversation maybe three weeks before arriving about an onsite event... they certainly had the reservation.... but on arrival, they "lost it". The expedia rep got on the phone with them, bit cpuldnt resolve othe than the Stanley House offered us a room at their "sister property"... a highway side Hampton... not exactly simliar to a countryside spa resort and obviously not what a couple is looking for for five nights in Blackburn. They would not process a refund but the hampton wpuld be at "no additional charge" ... so we get to pay Stanley House rates for rhe Hampton how nice... or i am just outbog pocket for the whole thing. There was very little availability anywhere else and we had a friday night evwnt (match).... so, stuck. Further outrage, we got to the Hampton and realized although we were stuck for at least a couple of nights... but no way were we staying five...so within the hour we arrived i was scouring for other options and the first bloody result that pops up is a availability at the stanley jouse from saturday on?!... really felt like a bait and switch because they were busy thursday/friday. Bthey could have at least said that and welcomed us back for the rest of our stay. In any event we cancelled all of our side trips ( at cost to us) and left for manchester (which was cool despite the additional cost). All in all, the most expensive Hampton i've ever stay at
8
Caroline
17 de jun. de 2025
·
A estadia foi de 1 noite
Great hotel, lovely room and helpful staff. Bit of confusion on check in with payment however
Great hotel, lovely room and helpful staff. Bit of confusion on check in with payment however
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizado em um campo tranquilo com vistas atraentes, mas acessível a partir de grandes estradas como a M6. Alguns observam a recepção limitada de sinais de celular devido à localização elevada e isolada.
Avaliações dos hóspedes relacionadas
10
Damian
3 de abr. de 2024
·
A estadia foi de 3 noites
Very nice hotel for stay in the Manchester and Northwest area. Great setting and very nice facilities. Great breakfast food.
Very nice hotel for stay in the Manchester and Northwest area. Great setting and very nice facilities. Great breakfast food.
6
Jeremy
29 de mai. de 2025
·
A estadia foi de 1 noite
The location and surroundings are beautiful, the buildings are superb, the room was really nice and beautifully prepared, the gym was perfect. The staff however did not make me feel welcome at check in or otherwise. At breakfast i was told off for entering breakfast at 0658am when it was supposed to open at 0700am. Did not feel a good experience and spoiled my impression entirely. Also, i understand when a hotel takes a swipe of your credit card on arrival to cover any incidentals. In this case, they have actually taken £50 immediately and yet when i checked out with nothing additional to pay, i was advised the £50 may take up to a week to come back to me. That does not feel very professional. Also could not get the printer to work for my bill which i wanted as a print out. Wonderful hotel buildings and peaceful setting but let down by the staff. i think i will use other local hotels next time.
The location and surroundings are beautiful, the buildings are superb, the room was really nice and beautifully prepared, the gym was perfect. The staff however did not make me feel welcome at check in or otherwise. At breakfast i was told off for entering breakfast at 0658am when it was supposed to open at 0700am. Did not feel a good experience and spoiled my impression entirely. Also, i understand when a hotel takes a swipe of your credit card on arrival to cover any incidentals. In this case, they have actually taken £50 immediately and yet when i checked out with nothing additional to pay, i was advised the £50 may take up to a week to come back to me. That does not feel very professional. Also could not get the printer to work for my bill which i wanted as a print out. Wonderful hotel buildings and peaceful setting but let down by the staff. i think i will use other local hotels next time.
10
Alice
13 de jul. de 2022
·
A estadia foi de 1 noite
This was a great find, location was peaceful, quiet and very close to M6. Everything was excellent, staff were friendly and cleanliness was top notch.
This was a great find, location was peaceful, quiet and very close to M6. Everything was excellent, staff were friendly and cleanliness was top notch.
10
Derek
4 de fev. de 2022
·
A estadia foi de 1 noite
We had a great stay, staff exceptional, especially the Dinning manager & waiters on the Saturday evening. Very attentive. Great location, lovely rooms. We will be back!
We had a great stay, staff exceptional, especially the Dinning manager & waiters on the Saturday evening. Very attentive. Great location, lovely rooms. We will be back!
8
Michael
21 de out. de 2025
·
A estadia foi de 1 noite
The hotel was nice, good location and everything in great condition However, I was unhappy with the booking experience and would want to bring this to other people's attention. On your website the hotel was advertised as having a spa etc and the room I booked made no mention of that not being included. I therefore booked the room on a non refundable basis and then rang to make a booking for the spa and was told the spa was not included in the price. I was very unhappy about this as I could have booked a cheaper hotel but chose this one because of the spa. Basically, it is not advertised correctly and I was not happy, but the hotel itself and my stay generally was good
The hotel was nice, good location and everything in great condition However, I was unhappy with the booking experience and would want to bring this to other people's attention. On your website the hotel was advertised as having a spa etc and the room I booked made no mention of that not being included. I therefore booked the room on a non refundable basis and then rang to make a booking for the spa and was told the spa was not included in the price. I was very unhappy about this as I could have booked a cheaper hotel but chose this one because of the spa. Basically, it is not advertised correctly and I was not happy, but the hotel itself and my stay generally was good
10
Ann
9 de set. de 2025
·
A estadia foi de 1 noite
Lovely setting and wonderful comfortable room very cosy
Lovely setting and wonderful comfortable room very cosy
10
David
23 de fev. de 2025
·
A estadia foi de 1 noite
Excellent facilities. Stayed here twice, specifically to enjoy the spa packages on offer, what a lovely way to relax. The bedrooms are very comfortable with bathrooms especially well designed in the Woodlands rooms. Or you can enjoy a more period feel staying in the Manor House. Hotel easily accessible from motorways, in a quiet countryside setting, we especially liked the well designed bathrooms. Restaurant and bar areas relaxing, food very good, especially the vegetarian options. Good walking, nearby. Lovely gardens for outdoor eating/ drinks. Plenty parking. Local village Mellor very short drive away, with an excellent pub / restaurant should you fancy a change from hotel. Hotel staff very friendly and efficient. Breakfast ok, not biggest choice if you don't want to pay extra? Have to make your own drinks? Only minor issues if you're on business I suppose. Spa facilities fantastic. My wife always enjoys the 50 min 2 treatment package when here. Very good value especially as it includes a light lunc a glass of fizz, and 2 hours in the fabulous spa pool and saunas. What a way to charge the batteries! As a friendly tip, during summer months we would stay Mon-Thur as this is a well renowned wedding / event hotel. So weekends could be very busy. Check first! Enjoy!
Excellent facilities. Stayed here twice, specifically to enjoy the spa packages on offer, what a lovely way to relax. The bedrooms are very comfortable with bathrooms especially well designed in the Woodlands rooms. Or you can enjoy a more period feel staying in the Manor House. Hotel easily accessible from motorways, in a quiet countryside setting, we especially liked the well designed bathrooms. Restaurant and bar areas relaxing, food very good, especially the vegetarian options. Good walking, nearby. Lovely gardens for outdoor eating/ drinks. Plenty parking. Local village Mellor very short drive away, with an excellent pub / restaurant should you fancy a change from hotel. Hotel staff very friendly and efficient. Breakfast ok, not biggest choice if you don't want to pay extra? Have to make your own drinks? Only minor issues if you're on business I suppose. Spa facilities fantastic. My wife always enjoys the 50 min 2 treatment package when here. Very good value especially as it includes a light lunc a glass of fizz, and 2 hours in the fabulous spa pool and saunas. What a way to charge the batteries! As a friendly tip, during summer months we would stay Mon-Thur as this is a well renowned wedding / event hotel. So weekends could be very busy. Check first! Enjoy!
10
Geoff
23 de jun. de 2025
·
A estadia foi de 1 noite
Great hotel and spa in a quiet location but close to M6. Beautiful large room. Possibly upgraded as it was my birthday. Had dinner and breakfast and both were very nice.
Great hotel and spa in a quiet location but close to M6. Beautiful large room. Possibly upgraded as it was my birthday. Had dinner and breakfast and both were very nice.
8
Mazharul
2 de nov. de 2025
·
A estadia foi de 3 noites
The room, location, atmosphere was all fantastic. The only reason I have not given it an excellent and 5 stars is, the wi-fi is not good at all - definitely requires improving on a massive scale. It would be fine if phone service was better but, due to the hotel being so high up and out of the way this is ffevtes
The room, location, atmosphere was all fantastic. The only reason I have not given it an excellent and 5 stars is, the wi-fi is not good at all - definitely requires improving on a massive scale. It would be fine if phone service was better but, due to the hotel being so high up and out of the way this is ffevtes
10
Kate
6 de jul. de 2023
·
A estadia foi de 1 noite
Beautiful views and great staff.
Beautiful views and great staff.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A qualidade da comida varia de jantares muito bons a menus básicos, enquanto o café da manhã recebe repetidamente reclamações sobre atrasos, falta de itens e desorganização. A reserva de mesas no restaurante geralmente requer reserva antecipada.
Avaliações dos hóspedes relacionadas
8
Stuart
31 de out. de 2025
·
A estadia foi de 3 noites
Restraunt staff in the evening not very accomodating if you have not booked a table in the restraunt for a specific time, this is not always possible on a business trip, I was made to eat my meal in lounge with low tables (which is not convieant for eating) as I had not booked, I sat and ate my meal in the lounge then waitied half hour after finishing my meal and watched at least three free tables in restraunt the full time I was in the lounge.
Restraunt staff in the evening not very accomodating if you have not booked a table in the restraunt for a specific time, this is not always possible on a business trip, I was made to eat my meal in lounge with low tables (which is not convieant for eating) as I had not booked, I sat and ate my meal in the lounge then waitied half hour after finishing my meal and watched at least three free tables in restraunt the full time I was in the lounge.
8
Michael
15 de jul. de 2025
·
A estadia foi de 1 noite
The room and the grounds were excellent. Evening meal, although the menu was basic and limited, the food was good. Breakfast was chaotic, just given a couple of menus and told to find a table. Shortage of breakfast items with staff not replenishing them. Had to get a chair for my table. Check out was worse, six people waiting to check out with only one member of staff at the desk who was on the phone for over 5 minutes while people were waiting to settle their bills. Lack of staff and staff training really lets this place down.
The room and the grounds were excellent. Evening meal, although the menu was basic and limited, the food was good. Breakfast was chaotic, just given a couple of menus and told to find a table. Shortage of breakfast items with staff not replenishing them. Had to get a chair for my table. Check out was worse, six people waiting to check out with only one member of staff at the desk who was on the phone for over 5 minutes while people were waiting to settle their bills. Lack of staff and staff training really lets this place down.
8
Daniel
17 de jun. de 2025
·
A estadia foi de 2 noites
Check in was easy. Our room was in the Woodland suite and was large and very comfortable with an open view onto the garden. The spa staff were lovely. They asked us a few questions about ourselves, the reason for our stay etc. The only part of the stay lacking was Freds Brasserie. We had breakfast and one evening meal. We never saw more than 3 staff members serving and although they were polite, one of our orders never made it to the kitchen and we had to chase this after a long wait. Nobody came back to check on us. Despite few guests, breakfast service was missing bowls, pastries and juice. Staff had to be asked by different guests for them. The evening meal although nice, lacked attentive service again. The one draught lager had run out so there were only bottles and once we had eaten there was no reason to stay in the small bar area, nor were we encouraged to. The whole brasserie was lacking in atmosphere. It was an eat and leave experience, which is a massive shame as the restaurant and bar have beautiful views and we would have happily visited more if the experience had been better.
Check in was easy. Our room was in the Woodland suite and was large and very comfortable with an open view onto the garden. The spa staff were lovely. They asked us a few questions about ourselves, the reason for our stay etc. The only part of the stay lacking was Freds Brasserie. We had breakfast and one evening meal. We never saw more than 3 staff members serving and although they were polite, one of our orders never made it to the kitchen and we had to chase this after a long wait. Nobody came back to check on us. Despite few guests, breakfast service was missing bowls, pastries and juice. Staff had to be asked by different guests for them. The evening meal although nice, lacked attentive service again. The one draught lager had run out so there were only bottles and once we had eaten there was no reason to stay in the small bar area, nor were we encouraged to. The whole brasserie was lacking in atmosphere. It was an eat and leave experience, which is a massive shame as the restaurant and bar have beautiful views and we would have happily visited more if the experience had been better.
10
Damian
3 de abr. de 2024
·
A estadia foi de 3 noites
Very nice hotel for stay in the Manchester and Northwest area. Great setting and very nice facilities. Great breakfast food.
Very nice hotel for stay in the Manchester and Northwest area. Great setting and very nice facilities. Great breakfast food.
10
Rob
3 de jul. de 2025
·
A estadia foi de 1 noite
The hotel is beautiful. The room was great. My only disappointment was that the restaurant was fully booked so I had to go elsewhere for food.
The hotel is beautiful. The room was great. My only disappointment was that the restaurant was fully booked so I had to go elsewhere for food.
10
Andrew
13 de ago. de 2022
·
A estadia foi de 1 noite
Stayed two nights for my son's wedding. The rooms, food and service were all exceptional. All staff who I met were friendly, helpful and efficient.
Stayed two nights for my son's wedding. The rooms, food and service were all exceptional. All staff who I met were friendly, helpful and efficient.
6
Clare
10 de jan. de 2025
·
A estadia foi de 2 noites
Upon arrival front entrance had 2 x reindeers with broken heads at the main entrance, the floor was littered with cigarette butts - not very welcoming. Check was nice and speedy, the room was freezing cold as the heating hadn't been turned on, the bathroom hadn't been cleaned properly as there were used sanitary towels in the vanity bin and hair in the shower plus hair grips on the floor. The food in the restaurant that night was pretty bad I had fish pie which had zero fish in it and my husband had a steak that was like rubber with so much gristle it was inedible. We complained but no compensation was offered (a free drink would have been nice). The garden leading to the accommodation was also littered with cigarette butts.
Upon arrival front entrance had 2 x reindeers with broken heads at the main entrance, the floor was littered with cigarette butts - not very welcoming. Check was nice and speedy, the room was freezing cold as the heating hadn't been turned on, the bathroom hadn't been cleaned properly as there were used sanitary towels in the vanity bin and hair in the shower plus hair grips on the floor. The food in the restaurant that night was pretty bad I had fish pie which had zero fish in it and my husband had a steak that was like rubber with so much gristle it was inedible. We complained but no compensation was offered (a free drink would have been nice). The garden leading to the accommodation was also littered with cigarette butts.
10
Geoff
23 de jun. de 2025
·
A estadia foi de 1 noite
Great hotel and spa in a quiet location but close to M6. Beautiful large room. Possibly upgraded as it was my birthday. Had dinner and breakfast and both were very nice.
Great hotel and spa in a quiet location but close to M6. Beautiful large room. Possibly upgraded as it was my birthday. Had dinner and breakfast and both were very nice.
6
morag
28 de set. de 2025
·
A estadia foi de 2 noites
breakfast: if only they said you'd be an hour for food I could have came back. would have preferred the honesty.
breakfast: if only they said you'd be an hour for food I could have came back. would have preferred the honesty.
10
Dr. Nicolas
1 de dez. de 2022
·
A estadia foi de 19.326 noites
Lovely stay in a beautiful hotel. We had a relaxing time in the spa area with wonderful massage and later on an excellent dinner.
Lovely stay in a beautiful hotel. We had a relaxing time in the spa area with wonderful massage and later on an excellent dinner.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
eram
24 de set. de 2026
·
A estadia foi de 1 noite
we stayed over before a wedding event & honest it was the best decision ever ! The hotel had a calm atmosphere, was clean and the staff were so very tentative to all our needs ! Thank you
we stayed over before a wedding event & honest it was the best decision ever ! The hotel had a calm atmosphere, was clean and the staff were so very tentative to all our needs ! Thank you
10
HELEN
19 de set. de 2026
·
A estadia foi de 1 noite
Thursday 17th September 2026, Stayed here for my 10th wedding anniversary and absolutely loved it. The room we stayed in had rose petals on the bed and towels made into swans. Very clean, The bed was absolutely comfortable and big, The staff are so friendly and helpful. Breakfast was great and all cooked to perfection. Highly recommend
Thursday 17th September 2026, Stayed here for my 10th wedding anniversary and absolutely loved it. The room we stayed in had rose petals on the bed and towels made into swans. Very clean, The bed was absolutely comfortable and big, The staff are so friendly and helpful. Breakfast was great and all cooked to perfection. Highly recommend
6
Gianni
7 de set. de 2026
·
A estadia foi de 3 noites
Great location, decor and good positive attitude and commendable courtesy by all staff. However, there were a few minor issues that could improve the ratings: - room service was great, but some replenishing of items (soap, biscuits, coffee pods) was lacking. For example, when 2 people are staying, you wouldn't just provide 2 pods (1 decaf and 1 normal strength) or just 1 pack of biscuit for 2 days in a row, meaning that it wasn't a mistake ... - breakfast menu says that coffeee and tea will be served at the table, but that is not the case. - breakfast items were not replaced (arriving closer to finishing serving time penalised us as fruit and continental food was lacking). - 1 bathroom light (over mirror) was not working. - towel heater was also not working - sink plug was not effective (was not functioning as per design so we had to remove it) - some hygiene practice in restaurant at breakfast was questionable (table cleaned with a short squirt of a spray and a paper napkin) - although not intending to use it, room fridge bar was virtually empty (just water and wasn't clear if that was free or chargeable items) - no instructions of various facilities in the room - probably overpriced (we were discouraged fro. using the restaurant and the SPA) - very good car park - very polite staff
Great location, decor and good positive attitude and commendable courtesy by all staff. However, there were a few minor issues that could improve the ratings: - room service was great, but some replenishing of items (soap, biscuits, coffee pods) was lacking. For example, when 2 people are staying, you wouldn't just provide 2 pods (1 decaf and 1 normal strength) or just 1 pack of biscuit for 2 days in a row, meaning that it wasn't a mistake ... - breakfast menu says that coffeee and tea will be served at the table, but that is not the case. - breakfast items were not replaced (arriving closer to finishing serving time penalised us as fruit and continental food was lacking). - 1 bathroom light (over mirror) was not working. - towel heater was also not working - sink plug was not effective (was not functioning as per design so we had to remove it) - some hygiene practice in restaurant at breakfast was questionable (table cleaned with a short squirt of a spray and a paper napkin) - although not intending to use it, room fridge bar was virtually empty (just water and wasn't clear if that was free or chargeable items) - no instructions of various facilities in the room - probably overpriced (we were discouraged fro. using the restaurant and the SPA) - very good car park - very polite staff
6
Jenny
13 de jul. de 2026
·
A estadia foi de 1 noite
Lovely friendly staff but they didn't seem to know anything. There was no mention about breakfast times and location etc on check in. We asked about the pool but the staff in the main building didn't know whether it was included or not (it's not). When searching for a hotel, I specifically selected Air Con as a filter, but what I didn't realise until too late, is the rooms that came up on my search don't have any - fortunately it cooled down the night we were there. Lovely big rooms.
Lovely friendly staff but they didn't seem to know anything. There was no mention about breakfast times and location etc on check in. We asked about the pool but the staff in the main building didn't know whether it was included or not (it's not). When searching for a hotel, I specifically selected Air Con as a filter, but what I didn't realise until too late, is the rooms that came up on my search don't have any - fortunately it cooled down the night we were there. Lovely big rooms.
10
Christopher
12 de jun. de 2026
·
A estadia foi de 2 noites
Friendly staff, quiet rooms, comfortable bread, good breakfast.
Friendly staff, quiet rooms, comfortable bread, good breakfast.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Cortesias mais populares
Restaurante
Sauna
Serviço de quartos
Limpeza a seco
Serviços de limpeza
Salas de reuniões
Geral
Serviço de quartos
Restaurante
Sauna
Máquina de café/Chá
Secador de cabelo
Televisão
Secretária
Banho turco
Massagem
Tratamentos corporais
Toalhas
Casa de banho privada
Combinação de banheira/Chuveiro
Couples/Private Dining
Smoke-Free Property
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Serviços
Limpeza a seco
Serviços de limpeza
Salas de reuniões
Depósito de bagagem
24-Hour Front Desk
Banquet Hall
Concierge Services
Conference Center
Laundry Facilities
Private Picnics
Proposal/Romance Packages Available
Wedding Services
Atividades
Jardim
Newspapers in Lobby (free)
Full-Service Spa
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento gratuito
Estação de carregamento para automóveis elétricos