Kore Tulum Retreat Wellness Resort - Adults Only
$542
/ night
Avg. for September
Select dates to see prices and availability
$542
/ night
Avg. for September
Monthly average prices
Nightly prices at Kore Tulum Retreat Wellness Resort - Adults Only average $327 in April, the cheapest month, and $644 in December, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $513 |
| February | $410 |
| March | $377 |
| April | $327 |
| May | $370 |
| August | $560 |
| September | $542 |
| October | $627 |
| November | $606 |
| December | $644 |
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F
M
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Sep · $542
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Most expensive: December (~$644)
Cheapest: April (~$327)
About this property
Luxury resort in Tulum with spa services, 4 hot tubs, and a poolside restaurant, exclusively for adults.
Location
Located in Zona Hotelera, a neighborhood in Tulum, Kore Tulum Retreat and Spa Resort - Adults Only is in a national park and near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Las Palmas Public Beach. Playa Paraiso and Gran Cenote are two other places to visit that come recommended. Scuba diving, snorkeling, and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Concierge
Housekeeping
Room options
12
Garden View Suite
Room details
Sleeps 8
Garden ViewAir Conditioning
Guest reviews
7.4
Good
Based on 122 verified reviews
Who stays here?
Business
1%
Couple
71%
Family
8%
Group
13%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Many guests describe Kore Tulum Retreat Wellness Resort - Adults Only as a quiet, oceanfront spot with spacious rooms and a nice pool, but note aging facilities, limited amenities, maintenance issues, and inconsistent food.
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What guests think
Many guests describe Kore Tulum Retreat Wellness Resort - Adults Only as a quiet, oceanfront spot with spacious rooms and a nice pool, but note aging facilities, limited amenities, maintenance issues, and inconsistent food.
Recurring negatives include no direct beach access and frequent reports of broken gym equipment, lukewarm or nonworking jacuzzis, and occasional power or water outages. Feedback on staff ranges from very friendly to slow or unresponsive, with some concerns about refunds and tip requests. Expect tranquil views and a low-key atmosphere if you prioritize relaxation over polished facilities and dining.
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AI-generated summary based on recent guest reviews
Facilities
There is no direct beach access; the shoreline is rocky. Multiple reviews report the spa closed, only one restaurant operating, broken gym equipment, lukewarm or nonworking jacuzzis, sporadic pool/bar service, minimal activities, and occasional power or water outages.
Related guest reviews
2
Sarah
Feb 5, 2025
·
Stayed 7 nights
Would not recommend this property or trusting expedia in their listings. The property was supposed to have two restaurants. There was only one and the food was a) nothing like as pictured and b) with an extremely limited selection. There was supposed to be a spa. This was closed during my entire stay without a warning or discount. My room was fine but over the windows there were giant duct tape X's so that there couldn't be an unobstructed view. Staff often took a long time to respond to requests, even once I asked them to fill the tub and several hours passed without someone coming even after a reminder. The room service closes without warning. You pay a fee when you arrive to enter the national park which the hotel borders on, and then you have to pay again to actually enter the park as the hotel doesn't have an agreement with them? The plastic cups were cheap, nothing was really as pictured, and expedia has offered no compensation for this completely misadvertised listing, saying "the property has to approve the refund and they do not", even though the property told me in person that they would. Go somewhere else in Tulum. At the very least somewhere with beach access so you can escape your accommodation if you run into the same misfortune.
Would not recommend this property or trusting expedia in their listings. The property was supposed to have two restaurants. There was only one and the food was a) nothing like as pictured and b) with an extremely limited selection. There was supposed to be a spa. This was closed during my entire stay without a warning or discount. My room was fine but over the windows there were giant duct tape X's so that there couldn't be an unobstructed view. Staff often took a long time to respond to requests, even once I asked them to fill the tub and several hours passed without someone coming even after a reminder. The room service closes without warning. You pay a fee when you arrive to enter the national park which the hotel borders on, and then you have to pay again to actually enter the park as the hotel doesn't have an agreement with them? The plastic cups were cheap, nothing was really as pictured, and expedia has offered no compensation for this completely misadvertised listing, saying "the property has to approve the refund and they do not", even though the property told me in person that they would. Go somewhere else in Tulum. At the very least somewhere with beach access so you can escape your accommodation if you run into the same misfortune.
4
STANLEY
Apr 27, 2025
·
Stayed 4 nights
The KORE Tulum property is not as advertised. A list of things that my travel companion and I were heavily displeased with: 1. I was unable to get in contact with either the resort or Expedia when trying to see about the possibility of a shuttle from Tulum airport, or to attempt to book spa treatments or excursions early. Nobody picked up phones and nobody responded to emails either. This forced me to rent a car for the duration of our stay. 2. There is no SPA. Yet, the spa is advertised on the Kore Tulum website. One of the days we were there a woman was offering massages on a chair outside of the spa building which seemed to be condemned. 3. The website advertised 2-3 restaurants, there was only one available. That should be mentioned at booking. 4. There was a swim up bar but we only saw a bartender at the swim up bar ONE time in 5 days. 5. We walked around the resort grounds - KORE seems to be a resort that was nice once, and then something happened - what that something is, we could not tell. 6. The resort is adjacent to the entrance for a national park. During the day the military closes the direct entrance to the hotel and forces all vehicles to use the national park entrance. On two occasions we were told we had to pay the park entrance fee in order to get to our hotel each time. We complained to the staff at KORE, they came out and assisted then the next time KORE gave us a brown band to deal with that issue. Something must be done to offset our experience.
The KORE Tulum property is not as advertised. A list of things that my travel companion and I were heavily displeased with: 1. I was unable to get in contact with either the resort or Expedia when trying to see about the possibility of a shuttle from Tulum airport, or to attempt to book spa treatments or excursions early. Nobody picked up phones and nobody responded to emails either. This forced me to rent a car for the duration of our stay. 2. There is no SPA. Yet, the spa is advertised on the Kore Tulum website. One of the days we were there a woman was offering massages on a chair outside of the spa building which seemed to be condemned. 3. The website advertised 2-3 restaurants, there was only one available. That should be mentioned at booking. 4. There was a swim up bar but we only saw a bartender at the swim up bar ONE time in 5 days. 5. We walked around the resort grounds - KORE seems to be a resort that was nice once, and then something happened - what that something is, we could not tell. 6. The resort is adjacent to the entrance for a national park. During the day the military closes the direct entrance to the hotel and forces all vehicles to use the national park entrance. On two occasions we were told we had to pay the park entrance fee in order to get to our hotel each time. We complained to the staff at KORE, they came out and assisted then the next time KORE gave us a brown band to deal with that issue. Something must be done to offset our experience.
6
Mauricio
Feb 28, 2025
·
Stayed 3 nights
The staff was helpful, but we didn’t appreciate the dinner staff directly asking for a tip - it felt unprofessional and made us uncomfortable. The property clearly had a lot of money put into it initially, but unfortunately, maintenance seems almost non-existent or at best, minimal. Every treadmill in the gym is broken, and some other machines barely function—again, a clear lack of upkeep. All four outdoor jacuzzis were lukewarm at best, not properly heated. The room itself was spacious and nice, but we noticed maintenance issues like burnt-out bulbs, a dripping shower, and a loose faucet barely hanging on - again, no maintenance. Lastly, while the property is right in front of the beach, there’s no direct beach access as it sits on a rocky shoreline.
The staff was helpful, but we didn’t appreciate the dinner staff directly asking for a tip - it felt unprofessional and made us uncomfortable. The property clearly had a lot of money put into it initially, but unfortunately, maintenance seems almost non-existent or at best, minimal. Every treadmill in the gym is broken, and some other machines barely function—again, a clear lack of upkeep. All four outdoor jacuzzis were lukewarm at best, not properly heated. The room itself was spacious and nice, but we noticed maintenance issues like burnt-out bulbs, a dripping shower, and a loose faucet barely hanging on - again, no maintenance. Lastly, while the property is right in front of the beach, there’s no direct beach access as it sits on a rocky shoreline.
2
Raul
Feb 26, 2025
·
Stayed 10 nights
Gym equipment all broken
Gym equipment all broken
2
Deresa
Aug 12, 2024
·
Stayed 2 nights
Property was with out power when it was booked. We were informed when we were going to check in. Now we have to dispute the charges since they wouldn’t refund then. We didn’t check in or go to the room since they couldn’t tell us a time of when the power would be restored.
Property was with out power when it was booked. We were informed when we were going to check in. Now we have to dispute the charges since they wouldn’t refund then. We didn’t check in or go to the room since they couldn’t tell us a time of when the power would be restored.
6
Erika
Sep 19, 2024
·
Stayed 4 nights
For the low price I was satisfied and there were certain things like the cool forest jungle vibe and the view of the ocean from the pool that were really nice. The food and drinks were not good but good enough to eat. We only got 2 small bottles of water per day, room service didn't have wine available to order. There is only one restaurant. There is no beach access, I guess I wrongly assumed this when booking. There are no free activities. There is a free bike rental which is nice because nothing is walking distance and the resort didn't have anything to do other than sleep, eat or go to the pool or gym but despite how vacant the resort seemed, the bike rental was often unavailable and at full use. This place is not luxury it's mid level, if you're satisficed with basic needs being met and a nice vibe in Tulum I highly recommend it however if you have decent high standards for feeling like you're being treated really well and staff goes above and beyond I don't recommend this place.
For the low price I was satisfied and there were certain things like the cool forest jungle vibe and the view of the ocean from the pool that were really nice. The food and drinks were not good but good enough to eat. We only got 2 small bottles of water per day, room service didn't have wine available to order. There is only one restaurant. There is no beach access, I guess I wrongly assumed this when booking. There are no free activities. There is a free bike rental which is nice because nothing is walking distance and the resort didn't have anything to do other than sleep, eat or go to the pool or gym but despite how vacant the resort seemed, the bike rental was often unavailable and at full use. This place is not luxury it's mid level, if you're satisficed with basic needs being met and a nice vibe in Tulum I highly recommend it however if you have decent high standards for feeling like you're being treated really well and staff goes above and beyond I don't recommend this place.
4
Samantha
Jun 11, 2024
·
Stayed 7 nights
Utilities went out multiple times
Utilities went out multiple times
4
Amy
Nov 24, 2024
·
Stayed 7 nights
Not what we expected. The check in process left a lot to be desired, we were not provided any instructions on the hotel (such as dining hours, pool towels or wifi) or given a map. After being led to our room, we found it had only been partially cleaned before our arrival. Stains were present on the furniture, the lock was broken on the door etc. During our stay we had to phone the front desk for multiple issues in the room (AC stopped working, water leaking through the roof) and we did have a prompt response to those concerns. The majority of staff were absolutely lovely. The grounds were well maintained despite the buildings themselves being a little run down. We found that the pool bar was only manned occasionally leading to some difficulties getting drinks throughout the day. The website for the hotel lists three different restaurants, however it is really one restaurant with three different menus that vary throughout the week. There was no buffet, it was all food that had to be ordered. Also, not once in our week long stay did they have all items lists on the menu.
Not what we expected. The check in process left a lot to be desired, we were not provided any instructions on the hotel (such as dining hours, pool towels or wifi) or given a map. After being led to our room, we found it had only been partially cleaned before our arrival. Stains were present on the furniture, the lock was broken on the door etc. During our stay we had to phone the front desk for multiple issues in the room (AC stopped working, water leaking through the roof) and we did have a prompt response to those concerns. The majority of staff were absolutely lovely. The grounds were well maintained despite the buildings themselves being a little run down. We found that the pool bar was only manned occasionally leading to some difficulties getting drinks throughout the day. The website for the hotel lists three different restaurants, however it is really one restaurant with three different menus that vary throughout the week. There was no buffet, it was all food that had to be ordered. Also, not once in our week long stay did they have all items lists on the menu.
6
Charles T
Apr 26, 2024
·
Stayed 4 nights
Beach is unaccessible! I booked this trip because it said it was accessible...Smh!
Beach is unaccessible! I booked this trip because it said it was accessible...Smh!
2
Marquee
Aug 2, 2024
·
Stayed 3 nights
Limited food for breakfast lunch and dinner. All 3 days there was no syrup for the pancakes, more than half the menu unavailable everyday. The dinner only consist of an Asian style dish or Italian style dish. Iguanas all over the dining area. And many of raccoons! Room service is suppose to be until 1:30am everyday but instead it closed at 10:30am. No wash clothes available! Pool was extremely dirty the first day. Also there is 1 swim up bar and only 1 day the bar was open until 6pm. All other days you had to find an employee to get drinks. Super short staffed. water pressure in the shower was so low it was almost unusable. No beach area. One of the worst ever!
Limited food for breakfast lunch and dinner. All 3 days there was no syrup for the pancakes, more than half the menu unavailable everyday. The dinner only consist of an Asian style dish or Italian style dish. Iguanas all over the dining area. And many of raccoons! Room service is suppose to be until 1:30am everyday but instead it closed at 10:30am. No wash clothes available! Pool was extremely dirty the first day. Also there is 1 swim up bar and only 1 day the bar was open until 6pm. All other days you had to find an employee to get drinks. Super short staffed. water pressure in the shower was so low it was almost unusable. No beach area. One of the worst ever!
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: while some guests found rooms clean, many mention musty odors, stained or worn linens, pests, and dirty or poorly maintained common areas, including the pool.
Related guest reviews
4
Esperanza
Aug 5, 2024
·
Stayed 6 nights
Staff,especially dining staff very nice. The pool was decent. Overall the property needs to be updated and fixed. Its dirty, not the rooms...the property. There was poop ( iguanas) everywhere, broken door knobs, cracks in the ceiling, dirt in the ocean, bugs inside common areas ( ants, I saw a few roaches). Needs a serious deep cleaning.
Staff,especially dining staff very nice. The pool was decent. Overall the property needs to be updated and fixed. Its dirty, not the rooms...the property. There was poop ( iguanas) everywhere, broken door knobs, cracks in the ceiling, dirt in the ocean, bugs inside common areas ( ants, I saw a few roaches). Needs a serious deep cleaning.
8
sandra
Sep 9, 2024
·
Stayed 4 nights
Food in dining was average. In my room the wrong coffee bag. Woke up on my birthday to 3 big roaches and one was alive and crawling and the they didn’t even pick up one when cleaning. Property beautiful but not very well maintained. Room was big and comfy and also clean.
Food in dining was average. In my room the wrong coffee bag. Woke up on my birthday to 3 big roaches and one was alive and crawling and the they didn’t even pick up one when cleaning. Property beautiful but not very well maintained. Room was big and comfy and also clean.
10
Aracely
Oct 30, 2024
·
Stayed 2 nights
Very clean, friendly
Very clean, friendly
2
Omar
Dec 4, 2024
·
Stayed 3 nights
Updated maintenance of the property is BADLY needed. Room had mildew smell. Sheets didn’t smell fresh.
Updated maintenance of the property is BADLY needed. Room had mildew smell. Sheets didn’t smell fresh.
4
Dawn
Jan 4, 2023
·
Stayed 19,356 nights
Great location, but dirty, dated with subpar food. The white curtains were FULL of black mold. There was still hair in the shower drain and the room had a bit of a mildew smell and you could tell that it hadn’t been properly swept, dusted or mopped. My first room was totally unacceptable and I was moved to another room which wasn’t much better. :(
Great location, but dirty, dated with subpar food. The white curtains were FULL of black mold. There was still hair in the shower drain and the room had a bit of a mildew smell and you could tell that it hadn’t been properly swept, dusted or mopped. My first room was totally unacceptable and I was moved to another room which wasn’t much better. :(
4
Maria del Mar
Apr 17, 2024
·
Stayed 5 nights
THERE US NO BEACH. It us all cliffs. I enjoyed the swimming pool. My room and bedding were very smelly. Towels were old and dirty. Bathroom was not clean on a daily basis. Reception staff were not helpful at all to meet guests needs. Kitchen staff were nice and very helpful
THERE US NO BEACH. It us all cliffs. I enjoyed the swimming pool. My room and bedding were very smelly. Towels were old and dirty. Bathroom was not clean on a daily basis. Reception staff were not helpful at all to meet guests needs. Kitchen staff were nice and very helpful
10
Donald
May 29, 2024
·
Stayed 4 nights
The staff was amazing but the upkeep of the property is subpar mold at the pool, inside of the shower on the shower heads.Daybeds aren’t always made up. Pools need to be cleaned more often. Overall the experience is nice but the place needs more work.
The staff was amazing but the upkeep of the property is subpar mold at the pool, inside of the shower on the shower heads.Daybeds aren’t always made up. Pools need to be cleaned more often. Overall the experience is nice but the place needs more work.
10
Dennis
Mar 28, 2023
·
Stayed 3 nights
Six of us spent three nights and it was a very relaxed and quiet setting. If you’re looking for a party scene this isn’t it but if you are just looking for tranquility give it a try. Food was ok, rooms were spotless, drinks were good. Pool was nice and everything was laid out nicely to where you didn’t have to walk a mile to get somewhere. I’d go back.
Six of us spent three nights and it was a very relaxed and quiet setting. If you’re looking for a party scene this isn’t it but if you are just looking for tranquility give it a try. Food was ok, rooms were spotless, drinks were good. Pool was nice and everything was laid out nicely to where you didn’t have to walk a mile to get somewhere. I’d go back.
10
Farheen
Dec 27, 2023
·
Stayed 7 nights
The property was very clean and well maintained. I appreciated the tropical forest feel of the grounds.
The property was very clean and well maintained. I appreciated the tropical forest feel of the grounds.
2
Kyle
Jul 19, 2024
·
Stayed 5 nights
They were dirty and had the cleaners in my room watching tv instead of cleaning up. The water was brown and the food was awful. I would not recommend
They were dirty and had the cleaners in my room watching tv instead of cleaning up. The water was brown and the food was awful. I would not recommend
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and comfortable for some, but decor is dated and maintenance issues are common—weak or fluctuating water pressure, nonworking AC or in-room jacuzzis, broken fixtures, poor lighting, and limited soundproofing. Wi‑Fi access can be unreliable or lobby‑only.
Related guest reviews
8
Adrian
Jul 12, 2024
·
Stayed 3 nights
First off... I will definitely be staying at the Kore again. This resort is so close to being 5 Star. Pros... Suites are huge... Walking in to the room it is breath taking... You immediately calm and relaxed... Huge windows, sliding doors, and curtains. The Kore is it's own little village secluded and safe enough to take a night strolle around the property. The staff takes pride in cleanliness... The staff is up early prepping the property for the day and it's guest. Cons... The Kore just needs some love... I'm not sure if they have one but a Property Manager and/or Event Coordinator to oversee updates to the rooms, buildings, weight room equipment would make such a huge difference. Another suggestion is maximizing the safety and seclusion with in house activities, game nights... They have a building that could be used for movies, Dance nights, food tastings, etc. I really enjoyed my stay... Sitting out on the balcony at night feeling the breeze off the ocean was so peaceful and relaxing.
First off... I will definitely be staying at the Kore again. This resort is so close to being 5 Star. Pros... Suites are huge... Walking in to the room it is breath taking... You immediately calm and relaxed... Huge windows, sliding doors, and curtains. The Kore is it's own little village secluded and safe enough to take a night strolle around the property. The staff takes pride in cleanliness... The staff is up early prepping the property for the day and it's guest. Cons... The Kore just needs some love... I'm not sure if they have one but a Property Manager and/or Event Coordinator to oversee updates to the rooms, buildings, weight room equipment would make such a huge difference. Another suggestion is maximizing the safety and seclusion with in house activities, game nights... They have a building that could be used for movies, Dance nights, food tastings, etc. I really enjoyed my stay... Sitting out on the balcony at night feeling the breeze off the ocean was so peaceful and relaxing.
8
Manuel
Dec 27, 2024
·
Stayed 5 nights
La habitación increíble, super limpia y cómoda. Con jacuzzi privado delicioso. Lo único malo fue que la alberca estaba fría y realmente no te podías meter. El personal super amable y servicial, solo que el servicio es lento y a veces no había varias cosas del menú. Es un lugar muy tranquilo y execelente para relajarte. Para ir a la playa se toma una bici del hotel y se hacen 5 minutos a la playa de parque jaguar que está espectacular.
La habitación increíble, super limpia y cómoda. Con jacuzzi privado delicioso. Lo único malo fue que la alberca estaba fría y realmente no te podías meter. El personal super amable y servicial, solo que el servicio es lento y a veces no había varias cosas del menú. Es un lugar muy tranquilo y execelente para relajarte. Para ir a la playa se toma una bici del hotel y se hacen 5 minutos a la playa de parque jaguar que está espectacular.
8
Leonardo
Jan 17, 2022
·
Stayed 5 nights
Foi um bom hotel mas por ser antigo precisa de atualizações. Frigobar quebrado, ar condicionado ruim e um servico de quarto a desejar. O quarto maravilhoso e banheiro também. tive que pedir para o servico de quarto colocar sabonete e shampoo. Sem tapete de banheiro. A comida razoável. A animação bem fora da atualidade e que existe hoje. Se colocassem um bom DJ ja faria a diferença.
Foi um bom hotel mas por ser antigo precisa de atualizações. Frigobar quebrado, ar condicionado ruim e um servico de quarto a desejar. O quarto maravilhoso e banheiro também. tive que pedir para o servico de quarto colocar sabonete e shampoo. Sem tapete de banheiro. A comida razoável. A animação bem fora da atualidade e que existe hoje. Se colocassem um bom DJ ja faria a diferença.
8
Josh
Nov 17, 2024
·
Stayed 3 nights
Our experience here was better than average based on the reviews. For travel on a budget, we had a great time. There were plenty of things that didn't work, or weren't available, but I found myself enjoying the things that did and were. We had some standout staff members who were super friendly, like Faustino and Fernando, that made us some of the best margaritas we have ever drank! The food we had was flavourful, served quickly, and felt good to eat (no sickness here). The room was comfortable, clean, and quiet, even during the storm that came in through the week. The downsides were mostly that some of the facilities need maintenance. Our AC didn't work, and neither did the jets in our jacuzzi (though it did get clean hot water!). Apart from that there were some limited options when it came to food, even running out of beer entirely for a day. A few more staff, more frequent restocking, and some maintenance would have made this trip a 5/5. For the price we paid, with the expectations we had, I would recommend Kore to anyone traveling for all-inclusive on a budget.
Our experience here was better than average based on the reviews. For travel on a budget, we had a great time. There were plenty of things that didn't work, or weren't available, but I found myself enjoying the things that did and were. We had some standout staff members who were super friendly, like Faustino and Fernando, that made us some of the best margaritas we have ever drank! The food we had was flavourful, served quickly, and felt good to eat (no sickness here). The room was comfortable, clean, and quiet, even during the storm that came in through the week. The downsides were mostly that some of the facilities need maintenance. Our AC didn't work, and neither did the jets in our jacuzzi (though it did get clean hot water!). Apart from that there were some limited options when it came to food, even running out of beer entirely for a day. A few more staff, more frequent restocking, and some maintenance would have made this trip a 5/5. For the price we paid, with the expectations we had, I would recommend Kore to anyone traveling for all-inclusive on a budget.
6
Mauricio
Feb 28, 2025
·
Stayed 3 nights
The staff was helpful, but we didn’t appreciate the dinner staff directly asking for a tip - it felt unprofessional and made us uncomfortable. The property clearly had a lot of money put into it initially, but unfortunately, maintenance seems almost non-existent or at best, minimal. Every treadmill in the gym is broken, and some other machines barely function—again, a clear lack of upkeep. All four outdoor jacuzzis were lukewarm at best, not properly heated. The room itself was spacious and nice, but we noticed maintenance issues like burnt-out bulbs, a dripping shower, and a loose faucet barely hanging on - again, no maintenance. Lastly, while the property is right in front of the beach, there’s no direct beach access as it sits on a rocky shoreline.
The staff was helpful, but we didn’t appreciate the dinner staff directly asking for a tip - it felt unprofessional and made us uncomfortable. The property clearly had a lot of money put into it initially, but unfortunately, maintenance seems almost non-existent or at best, minimal. Every treadmill in the gym is broken, and some other machines barely function—again, a clear lack of upkeep. All four outdoor jacuzzis were lukewarm at best, not properly heated. The room itself was spacious and nice, but we noticed maintenance issues like burnt-out bulbs, a dripping shower, and a loose faucet barely hanging on - again, no maintenance. Lastly, while the property is right in front of the beach, there’s no direct beach access as it sits on a rocky shoreline.
2
Morgan Ryan
Mar 12, 2023
·
Stayed 5 nights
As a resort that advertises itself as a spa and wellness retreat, the amount of noise at the resort was absurd. We were initially placed in a room directly adjacent to off-property construction (not the property\'s fault) that woke us up every morning at or before 7am, and it sounded like someone was working in our room it was so loud. However, even when we requested to move rooms, we noticed the lack of sound-proofing between rooms- we could hear everything happening in the main hall and outside (and could still hear the construction). Furthermore, my boyfriend got food poisoning from dinner the second night we were there and the management blamed it on our "weaker stomachs" and suggested trying "something lighter." There was a lack of variety on the menus that made the food options disappointing, and the bars lacked anything other than bottom shelf liquor. While we were there, the amount of people I saw (I was also one of them) looking at expedia to find other options to move to was rather high. This resort is not worth saving a few dollars-- you get what you (don\'t) pay for. Oh also, the one review that talked about American women stripping down in the pool - totally true, but the workers were encouraging it. Disgusting.
As a resort that advertises itself as a spa and wellness retreat, the amount of noise at the resort was absurd. We were initially placed in a room directly adjacent to off-property construction (not the property\'s fault) that woke us up every morning at or before 7am, and it sounded like someone was working in our room it was so loud. However, even when we requested to move rooms, we noticed the lack of sound-proofing between rooms- we could hear everything happening in the main hall and outside (and could still hear the construction). Furthermore, my boyfriend got food poisoning from dinner the second night we were there and the management blamed it on our "weaker stomachs" and suggested trying "something lighter." There was a lack of variety on the menus that made the food options disappointing, and the bars lacked anything other than bottom shelf liquor. While we were there, the amount of people I saw (I was also one of them) looking at expedia to find other options to move to was rather high. This resort is not worth saving a few dollars-- you get what you (don\'t) pay for. Oh also, the one review that talked about American women stripping down in the pool - totally true, but the workers were encouraging it. Disgusting.
6
Julianna
Jul 5, 2023
·
Stayed 4 nights
Water came into my room 2/3 days we were there. The outside jacuzzi, one of the reasons I booked the hotel room, was broken. Our refrigerator started leaking and we slipped coming out of the bathroom. This resort is right off the beach but you cannot access it because the beach is sitting on rocks. We had to go haggle with beach clubs about them inflating their prices because nothing ever matched what was said online. You should absolutely get the crispy fish tacos if you go. And the pool bartender makes a mean margarita.
Water came into my room 2/3 days we were there. The outside jacuzzi, one of the reasons I booked the hotel room, was broken. Our refrigerator started leaking and we slipped coming out of the bathroom. This resort is right off the beach but you cannot access it because the beach is sitting on rocks. We had to go haggle with beach clubs about them inflating their prices because nothing ever matched what was said online. You should absolutely get the crispy fish tacos if you go. And the pool bartender makes a mean margarita.
4
Amy
Nov 24, 2024
·
Stayed 7 nights
Not what we expected. The check in process left a lot to be desired, we were not provided any instructions on the hotel (such as dining hours, pool towels or wifi) or given a map. After being led to our room, we found it had only been partially cleaned before our arrival. Stains were present on the furniture, the lock was broken on the door etc. During our stay we had to phone the front desk for multiple issues in the room (AC stopped working, water leaking through the roof) and we did have a prompt response to those concerns. The majority of staff were absolutely lovely. The grounds were well maintained despite the buildings themselves being a little run down. We found that the pool bar was only manned occasionally leading to some difficulties getting drinks throughout the day. The website for the hotel lists three different restaurants, however it is really one restaurant with three different menus that vary throughout the week. There was no buffet, it was all food that had to be ordered. Also, not once in our week long stay did they have all items lists on the menu.
Not what we expected. The check in process left a lot to be desired, we were not provided any instructions on the hotel (such as dining hours, pool towels or wifi) or given a map. After being led to our room, we found it had only been partially cleaned before our arrival. Stains were present on the furniture, the lock was broken on the door etc. During our stay we had to phone the front desk for multiple issues in the room (AC stopped working, water leaking through the roof) and we did have a prompt response to those concerns. The majority of staff were absolutely lovely. The grounds were well maintained despite the buildings themselves being a little run down. We found that the pool bar was only manned occasionally leading to some difficulties getting drinks throughout the day. The website for the hotel lists three different restaurants, however it is really one restaurant with three different menus that vary throughout the week. There was no buffet, it was all food that had to be ordered. Also, not once in our week long stay did they have all items lists on the menu.
6
Jason
May 26, 2023
·
Stayed 4 nights
The hotel is nice but even in a luxury suites nothing works. The light bulbs weren’t working. The curling fan never did work and they had to fix the air conditioning twice when it stopped functioning
The hotel is nice but even in a luxury suites nothing works. The light bulbs weren’t working. The curling fan never did work and they had to fix the air conditioning twice when it stopped functioning
8
Maria Carolina
Jan 9, 2022
·
Stayed 3 nights
Hotel bem localizado e quarto amplo e aconchegante. Pontos que podem melhorar: não oferecem WI-FI nos quartos, apenas no lobby e não funciona muito bem. Um hotel desse porte deveria ter internet liberada. Podem melhorar no serviço de comida, principalmente no jantar. Poderiam oferecer aluguel de scooter ou algum serviço de transporte para levar os hóspedes no centro. Quarto poderia ter mais ventilação, no banheiro.
Hotel bem localizado e quarto amplo e aconchegante. Pontos que podem melhorar: não oferecem WI-FI nos quartos, apenas no lobby e não funciona muito bem. Um hotel desse porte deveria ter internet liberada. Podem melhorar no serviço de comida, principalmente no jantar. Poderiam oferecer aluguel de scooter ou algum serviço de transporte para levar os hóspedes no centro. Quarto poderia ter mais ventilação, no banheiro.
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AI-generated summary based on recent guest reviews
Service
Many guests praise friendly, accommodating staff, but service is uneven due to limited staffing and slow follow‑up. Reports include tip solicitation, difficulty reaching management or getting refunds, and inconsistent staffing at bars or for maintenance requests.
Related guest reviews
2
Sarah
Feb 5, 2025
·
Stayed 7 nights
Would not recommend this property or trusting expedia in their listings. The property was supposed to have two restaurants. There was only one and the food was a) nothing like as pictured and b) with an extremely limited selection. There was supposed to be a spa. This was closed during my entire stay without a warning or discount. My room was fine but over the windows there were giant duct tape X's so that there couldn't be an unobstructed view. Staff often took a long time to respond to requests, even once I asked them to fill the tub and several hours passed without someone coming even after a reminder. The room service closes without warning. You pay a fee when you arrive to enter the national park which the hotel borders on, and then you have to pay again to actually enter the park as the hotel doesn't have an agreement with them? The plastic cups were cheap, nothing was really as pictured, and expedia has offered no compensation for this completely misadvertised listing, saying "the property has to approve the refund and they do not", even though the property told me in person that they would. Go somewhere else in Tulum. At the very least somewhere with beach access so you can escape your accommodation if you run into the same misfortune.
Would not recommend this property or trusting expedia in their listings. The property was supposed to have two restaurants. There was only one and the food was a) nothing like as pictured and b) with an extremely limited selection. There was supposed to be a spa. This was closed during my entire stay without a warning or discount. My room was fine but over the windows there were giant duct tape X's so that there couldn't be an unobstructed view. Staff often took a long time to respond to requests, even once I asked them to fill the tub and several hours passed without someone coming even after a reminder. The room service closes without warning. You pay a fee when you arrive to enter the national park which the hotel borders on, and then you have to pay again to actually enter the park as the hotel doesn't have an agreement with them? The plastic cups were cheap, nothing was really as pictured, and expedia has offered no compensation for this completely misadvertised listing, saying "the property has to approve the refund and they do not", even though the property told me in person that they would. Go somewhere else in Tulum. At the very least somewhere with beach access so you can escape your accommodation if you run into the same misfortune.
2
Markeasha
Jan 6, 2025
·
Stayed 3 nights
From the time of arrival my experience was horrible. They had my reservations wrong and refused to help resolve the issue. When I asked for management they again refused to allow me to speak with management the entire time. Once night fell and I wanted to shower from a long day of travel; there was no water. The staff stated they turn the water off every night until 5am. This was the most inconvenient thing I have ever heard of. The towels left in the room were dingy as ever. They basically looked black they were so nasty. The hot tub I had in the room for up charge did not work. I asked for a microwave and staff told me the microwave was in the restaurant and when I went to the restaurant who stated there is no microwave it’s broke. The entire resort was nasty, old and looks like it’s closed down. My entire stay was horrible. I am requesting a refund for my stay as I have discussed with the resort staff as well.
From the time of arrival my experience was horrible. They had my reservations wrong and refused to help resolve the issue. When I asked for management they again refused to allow me to speak with management the entire time. Once night fell and I wanted to shower from a long day of travel; there was no water. The staff stated they turn the water off every night until 5am. This was the most inconvenient thing I have ever heard of. The towels left in the room were dingy as ever. They basically looked black they were so nasty. The hot tub I had in the room for up charge did not work. I asked for a microwave and staff told me the microwave was in the restaurant and when I went to the restaurant who stated there is no microwave it’s broke. The entire resort was nasty, old and looks like it’s closed down. My entire stay was horrible. I am requesting a refund for my stay as I have discussed with the resort staff as well.
4
STANLEY
Apr 27, 2025
·
Stayed 4 nights
The KORE Tulum property is not as advertised. A list of things that my travel companion and I were heavily displeased with: 1. I was unable to get in contact with either the resort or Expedia when trying to see about the possibility of a shuttle from Tulum airport, or to attempt to book spa treatments or excursions early. Nobody picked up phones and nobody responded to emails either. This forced me to rent a car for the duration of our stay. 2. There is no SPA. Yet, the spa is advertised on the Kore Tulum website. One of the days we were there a woman was offering massages on a chair outside of the spa building which seemed to be condemned. 3. The website advertised 2-3 restaurants, there was only one available. That should be mentioned at booking. 4. There was a swim up bar but we only saw a bartender at the swim up bar ONE time in 5 days. 5. We walked around the resort grounds - KORE seems to be a resort that was nice once, and then something happened - what that something is, we could not tell. 6. The resort is adjacent to the entrance for a national park. During the day the military closes the direct entrance to the hotel and forces all vehicles to use the national park entrance. On two occasions we were told we had to pay the park entrance fee in order to get to our hotel each time. We complained to the staff at KORE, they came out and assisted then the next time KORE gave us a brown band to deal with that issue. Something must be done to offset our experience.
The KORE Tulum property is not as advertised. A list of things that my travel companion and I were heavily displeased with: 1. I was unable to get in contact with either the resort or Expedia when trying to see about the possibility of a shuttle from Tulum airport, or to attempt to book spa treatments or excursions early. Nobody picked up phones and nobody responded to emails either. This forced me to rent a car for the duration of our stay. 2. There is no SPA. Yet, the spa is advertised on the Kore Tulum website. One of the days we were there a woman was offering massages on a chair outside of the spa building which seemed to be condemned. 3. The website advertised 2-3 restaurants, there was only one available. That should be mentioned at booking. 4. There was a swim up bar but we only saw a bartender at the swim up bar ONE time in 5 days. 5. We walked around the resort grounds - KORE seems to be a resort that was nice once, and then something happened - what that something is, we could not tell. 6. The resort is adjacent to the entrance for a national park. During the day the military closes the direct entrance to the hotel and forces all vehicles to use the national park entrance. On two occasions we were told we had to pay the park entrance fee in order to get to our hotel each time. We complained to the staff at KORE, they came out and assisted then the next time KORE gave us a brown band to deal with that issue. Something must be done to offset our experience.
10
Eduardo Gabriel
Jun 16, 2023
·
Stayed 8 nights
The entire staff was friendly and tentative to everyone’s needs. Absolutely everyone we came across had a smile. Shoutout to Freddy for being the best bar tender we have had. This says a lot coming from Los Angeles residents!
The entire staff was friendly and tentative to everyone’s needs. Absolutely everyone we came across had a smile. Shoutout to Freddy for being the best bar tender we have had. This says a lot coming from Los Angeles residents!
6
Mauricio
Feb 28, 2025
·
Stayed 3 nights
The staff was helpful, but we didn’t appreciate the dinner staff directly asking for a tip - it felt unprofessional and made us uncomfortable. The property clearly had a lot of money put into it initially, but unfortunately, maintenance seems almost non-existent or at best, minimal. Every treadmill in the gym is broken, and some other machines barely function—again, a clear lack of upkeep. All four outdoor jacuzzis were lukewarm at best, not properly heated. The room itself was spacious and nice, but we noticed maintenance issues like burnt-out bulbs, a dripping shower, and a loose faucet barely hanging on - again, no maintenance. Lastly, while the property is right in front of the beach, there’s no direct beach access as it sits on a rocky shoreline.
The staff was helpful, but we didn’t appreciate the dinner staff directly asking for a tip - it felt unprofessional and made us uncomfortable. The property clearly had a lot of money put into it initially, but unfortunately, maintenance seems almost non-existent or at best, minimal. Every treadmill in the gym is broken, and some other machines barely function—again, a clear lack of upkeep. All four outdoor jacuzzis were lukewarm at best, not properly heated. The room itself was spacious and nice, but we noticed maintenance issues like burnt-out bulbs, a dripping shower, and a loose faucet barely hanging on - again, no maintenance. Lastly, while the property is right in front of the beach, there’s no direct beach access as it sits on a rocky shoreline.
8
Tadaija
Mar 17, 2024
·
Stayed 4 nights
Great stay, a few hiccups but the staff handled everything very quickly.
Great stay, a few hiccups but the staff handled everything very quickly.
10
Christopher
Sep 4, 2024
·
Stayed 6 nights
Best service ever thank you to Sergio and the staff !
Best service ever thank you to Sergio and the staff !
10
Ofelia
Aug 2, 2024
·
Stayed 6 nights
I loved the food! All the staff were so nice!! The views are amazing here too. One thing I really loved was that you are able to get the Colectivo within walking distance. They charge 20-30 pesos to take you to the main town.
I loved the food! All the staff were so nice!! The views are amazing here too. One thing I really loved was that you are able to get the Colectivo within walking distance. They charge 20-30 pesos to take you to the main town.
4
Amy
Nov 24, 2024
·
Stayed 7 nights
Not what we expected. The check in process left a lot to be desired, we were not provided any instructions on the hotel (such as dining hours, pool towels or wifi) or given a map. After being led to our room, we found it had only been partially cleaned before our arrival. Stains were present on the furniture, the lock was broken on the door etc. During our stay we had to phone the front desk for multiple issues in the room (AC stopped working, water leaking through the roof) and we did have a prompt response to those concerns. The majority of staff were absolutely lovely. The grounds were well maintained despite the buildings themselves being a little run down. We found that the pool bar was only manned occasionally leading to some difficulties getting drinks throughout the day. The website for the hotel lists three different restaurants, however it is really one restaurant with three different menus that vary throughout the week. There was no buffet, it was all food that had to be ordered. Also, not once in our week long stay did they have all items lists on the menu.
Not what we expected. The check in process left a lot to be desired, we were not provided any instructions on the hotel (such as dining hours, pool towels or wifi) or given a map. After being led to our room, we found it had only been partially cleaned before our arrival. Stains were present on the furniture, the lock was broken on the door etc. During our stay we had to phone the front desk for multiple issues in the room (AC stopped working, water leaking through the roof) and we did have a prompt response to those concerns. The majority of staff were absolutely lovely. The grounds were well maintained despite the buildings themselves being a little run down. We found that the pool bar was only manned occasionally leading to some difficulties getting drinks throughout the day. The website for the hotel lists three different restaurants, however it is really one restaurant with three different menus that vary throughout the week. There was no buffet, it was all food that had to be ordered. Also, not once in our week long stay did they have all items lists on the menu.
10
Levi Garret
Apr 18, 2025
·
Stayed 6 nights
So I enjoyed our stay with kore everyone was very nice to us helped us with everything we needed. The staff was really friendly I walked into the kitchen at close and was going to get food somewhere else but they sat me and my fiancée down and made us a Togo dinner and don’t be afraid of renting a scooter and exploring tulum it’s very safe just be respectful
So I enjoyed our stay with kore everyone was very nice to us helped us with everything we needed. The staff was really friendly I walked into the kitchen at close and was going to get food somewhere else but they sat me and my fiancée down and made us a Togo dinner and don’t be afraid of renting a scooter and exploring tulum it’s very safe just be respectful
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AI-generated summary based on recent guest reviews
Location
Oceanfront next to Jaguar Park and close to the Tulum ruins; beaches are a short bike ride or drive. Expect a quiet setting without direct beach access, and a few reports of nearby construction noise or park‑entrance fee hassles.
Related guest reviews
10
Terrance
Aug 7, 2024
·
Stayed 4 nights
Property was beautiful & right next to the ocean.
Property was beautiful & right next to the ocean.
10
Michael
Jul 23, 2024
·
Stayed 5 nights
Kore Tulum is a beautiful resort! The grounds are amazing. My room was huge and had all of the features described in the ad. It is on the edge of a national park and an easy walk to many attractions. Staff were friendly and very helpful. I definitely recommend and will stay here again!
Kore Tulum is a beautiful resort! The grounds are amazing. My room was huge and had all of the features described in the ad. It is on the edge of a national park and an easy walk to many attractions. Staff were friendly and very helpful. I definitely recommend and will stay here again!
4
STANLEY
Apr 27, 2025
·
Stayed 4 nights
The KORE Tulum property is not as advertised. A list of things that my travel companion and I were heavily displeased with: 1. I was unable to get in contact with either the resort or Expedia when trying to see about the possibility of a shuttle from Tulum airport, or to attempt to book spa treatments or excursions early. Nobody picked up phones and nobody responded to emails either. This forced me to rent a car for the duration of our stay. 2. There is no SPA. Yet, the spa is advertised on the Kore Tulum website. One of the days we were there a woman was offering massages on a chair outside of the spa building which seemed to be condemned. 3. The website advertised 2-3 restaurants, there was only one available. That should be mentioned at booking. 4. There was a swim up bar but we only saw a bartender at the swim up bar ONE time in 5 days. 5. We walked around the resort grounds - KORE seems to be a resort that was nice once, and then something happened - what that something is, we could not tell. 6. The resort is adjacent to the entrance for a national park. During the day the military closes the direct entrance to the hotel and forces all vehicles to use the national park entrance. On two occasions we were told we had to pay the park entrance fee in order to get to our hotel each time. We complained to the staff at KORE, they came out and assisted then the next time KORE gave us a brown band to deal with that issue. Something must be done to offset our experience.
The KORE Tulum property is not as advertised. A list of things that my travel companion and I were heavily displeased with: 1. I was unable to get in contact with either the resort or Expedia when trying to see about the possibility of a shuttle from Tulum airport, or to attempt to book spa treatments or excursions early. Nobody picked up phones and nobody responded to emails either. This forced me to rent a car for the duration of our stay. 2. There is no SPA. Yet, the spa is advertised on the Kore Tulum website. One of the days we were there a woman was offering massages on a chair outside of the spa building which seemed to be condemned. 3. The website advertised 2-3 restaurants, there was only one available. That should be mentioned at booking. 4. There was a swim up bar but we only saw a bartender at the swim up bar ONE time in 5 days. 5. We walked around the resort grounds - KORE seems to be a resort that was nice once, and then something happened - what that something is, we could not tell. 6. The resort is adjacent to the entrance for a national park. During the day the military closes the direct entrance to the hotel and forces all vehicles to use the national park entrance. On two occasions we were told we had to pay the park entrance fee in order to get to our hotel each time. We complained to the staff at KORE, they came out and assisted then the next time KORE gave us a brown band to deal with that issue. Something must be done to offset our experience.
10
Meghan
Mar 19, 2023
·
Stayed 5 nights
Absolutely beautiful, quiet, protected and right in the middle of everything. The ruins to the right and the party to the left!
Absolutely beautiful, quiet, protected and right in the middle of everything. The ruins to the right and the party to the left!
8
Diana
Mar 14, 2025
·
Stayed 6 nights
El Hotel es muy bonito, tiene unas vistas al mar hermosas, excelente ubicación al lado del parque jaguar y playas increíbles, la comida deliciosa. Lo único que nos molesto fue al llegar al hotel y que el recepcionista no fue nada amable.
El Hotel es muy bonito, tiene unas vistas al mar hermosas, excelente ubicación al lado del parque jaguar y playas increíbles, la comida deliciosa. Lo único que nos molesto fue al llegar al hotel y que el recepcionista no fue nada amable.
8
Michael
Apr 6, 2024
·
Stayed 1 night
Beautiful location, had bikes, which we were able to ride to the Tulum ruins. Extremely friendly staff, no beach, but we were able to ride our bikes to beach just a couple kilometers away. Grounds were beautiful, but does need some repair work. Overall, a great place to stay for short stay.
Beautiful location, had bikes, which we were able to ride to the Tulum ruins. Extremely friendly staff, no beach, but we were able to ride our bikes to beach just a couple kilometers away. Grounds were beautiful, but does need some repair work. Overall, a great place to stay for short stay.
6
Erika
Sep 19, 2024
·
Stayed 4 nights
For the low price I was satisfied and there were certain things like the cool forest jungle vibe and the view of the ocean from the pool that were really nice. The food and drinks were not good but good enough to eat. We only got 2 small bottles of water per day, room service didn't have wine available to order. There is only one restaurant. There is no beach access, I guess I wrongly assumed this when booking. There are no free activities. There is a free bike rental which is nice because nothing is walking distance and the resort didn't have anything to do other than sleep, eat or go to the pool or gym but despite how vacant the resort seemed, the bike rental was often unavailable and at full use. This place is not luxury it's mid level, if you're satisficed with basic needs being met and a nice vibe in Tulum I highly recommend it however if you have decent high standards for feeling like you're being treated really well and staff goes above and beyond I don't recommend this place.
For the low price I was satisfied and there were certain things like the cool forest jungle vibe and the view of the ocean from the pool that were really nice. The food and drinks were not good but good enough to eat. We only got 2 small bottles of water per day, room service didn't have wine available to order. There is only one restaurant. There is no beach access, I guess I wrongly assumed this when booking. There are no free activities. There is a free bike rental which is nice because nothing is walking distance and the resort didn't have anything to do other than sleep, eat or go to the pool or gym but despite how vacant the resort seemed, the bike rental was often unavailable and at full use. This place is not luxury it's mid level, if you're satisficed with basic needs being met and a nice vibe in Tulum I highly recommend it however if you have decent high standards for feeling like you're being treated really well and staff goes above and beyond I don't recommend this place.
10
Lisa
Mar 5, 2023
·
Stayed 5 nights
I love that Kore Tulum is small -- there was a chance to get to know others if you wanted, and space enough to feel alone if you didn\'t. The pool was fairly laid back weekdays and kicked up a bit on the weekend, but there were always other areas overlooking the ocean where you could have quiet time. It was not an issue at all for us that there is no direct beach access. The pool was great for cooling off (and they play water volleyball every afternoon!), and really I wanted the sound of the ocean and got that. There is only one restaurant, but they had a different theme each night, and the food was generally very good. The front desk staff were so kind. We had to head into Tulum for medical care, and they directed us the best place to go. And when our shuttle to the airport didn\'t show up, they helped us find a taxi quickly (and at 5:30am!) It was my birthday while we were there, and one of the staff made me smile by greeting me each time he saw me with a "Happy Birthday". There\'ve been other reviews commenting on how long it takes to fill the jacuzzi tubs... there is a sign posted that it is for environmental reasons to conserve water. You just have to plan for the 45min it takes to fill, and then it is a wonderful thing to end the day with (and ask when you are at dinner for a glass of wine or whiskey to take to your room to complete the experience :-) ) I look forward to visiting Kore Tulum again.
I love that Kore Tulum is small -- there was a chance to get to know others if you wanted, and space enough to feel alone if you didn\'t. The pool was fairly laid back weekdays and kicked up a bit on the weekend, but there were always other areas overlooking the ocean where you could have quiet time. It was not an issue at all for us that there is no direct beach access. The pool was great for cooling off (and they play water volleyball every afternoon!), and really I wanted the sound of the ocean and got that. There is only one restaurant, but they had a different theme each night, and the food was generally very good. The front desk staff were so kind. We had to head into Tulum for medical care, and they directed us the best place to go. And when our shuttle to the airport didn\'t show up, they helped us find a taxi quickly (and at 5:30am!) It was my birthday while we were there, and one of the staff made me smile by greeting me each time he saw me with a "Happy Birthday". There\'ve been other reviews commenting on how long it takes to fill the jacuzzi tubs... there is a sign posted that it is for environmental reasons to conserve water. You just have to plan for the 45min it takes to fill, and then it is a wonderful thing to end the day with (and ask when you are at dinner for a glass of wine or whiskey to take to your room to complete the experience :-) ) I look forward to visiting Kore Tulum again.
10
Ofelia
Aug 2, 2024
·
Stayed 6 nights
I loved the food! All the staff were so nice!! The views are amazing here too. One thing I really loved was that you are able to get the Colectivo within walking distance. They charge 20-30 pesos to take you to the main town.
I loved the food! All the staff were so nice!! The views are amazing here too. One thing I really loved was that you are able to get the Colectivo within walking distance. They charge 20-30 pesos to take you to the main town.
8
Hillery-Anne
Mar 16, 2023
·
Stayed 6 nights
I liked that this was a small resort. My two biggest complaints are that there is Major construction going on just outside the gates of the hotel and they're using a machine that is pounding things into the ground! it was very loud and it went on all day! The only other thing was that the service at the restaurant was spotty. We were ignored and didn't even get coffee or water for over 20 minutes most mornings. If Coffee is important to the start of your day, make it in your room before heading to breakfast!
I liked that this was a small resort. My two biggest complaints are that there is Major construction going on just outside the gates of the hotel and they're using a machine that is pounding things into the ground! it was very loud and it went on all day! The only other thing was that the service at the restaurant was spotty. We were ignored and didn't even get coffee or water for over 20 minutes most mornings. If Coffee is important to the start of your day, make it in your room before heading to breakfast!
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AI-generated summary based on recent guest reviews
Dining
Only one restaurant typically operates, with limited menus and frequent item shortages; food quality is often rated mediocre to poor and drinks are commonly bottom‑shelf. Some guests liked breakfast or a few meals, but service can be slow.
Related guest reviews
4
Nathalie
Oct 7, 2024
·
Stayed 3 nights
The physical property is nice. They have so much potential if they fix everything else. That being said, their food is HORRIBLE. They didn’t have multiple restaurants as stated the one restaurant. For every meal, more than half the menu was unavailable. Of what they had, most of it didn’t taste good. They also barely had basic things like juice. The margaritas were rank. Most of the servers were rude as well. It’s like they wanted to be upset with you for asking questions about what they had available. I even had one walk away from me during breakfast while I was asking him questions for clarity. Lastly, the front desk staff is a bit oblivious too. S
The physical property is nice. They have so much potential if they fix everything else. That being said, their food is HORRIBLE. They didn’t have multiple restaurants as stated the one restaurant. For every meal, more than half the menu was unavailable. Of what they had, most of it didn’t taste good. They also barely had basic things like juice. The margaritas were rank. Most of the servers were rude as well. It’s like they wanted to be upset with you for asking questions about what they had available. I even had one walk away from me during breakfast while I was asking him questions for clarity. Lastly, the front desk staff is a bit oblivious too. S
8
Anika
Jan 10, 2023
·
Stayed 19,366 nights
Kore is a great resort if you are planning on soend good amount of your trip outside of the resort. Its on the smaller side with one main restaurant for almoat all meals (theres also a pool bar and separate bar/snacks lounge). There is no beach access from the resort directly, you need to leave the resort and walk about 10 minutes to enter the closest beach. The staff and service is great. We stayed here for 3.5 days and had excursions planned on all 3 full days we were there, in the evenings we relaxed at the resort which worked well for us.
Kore is a great resort if you are planning on soend good amount of your trip outside of the resort. Its on the smaller side with one main restaurant for almoat all meals (theres also a pool bar and separate bar/snacks lounge). There is no beach access from the resort directly, you need to leave the resort and walk about 10 minutes to enter the closest beach. The staff and service is great. We stayed here for 3.5 days and had excursions planned on all 3 full days we were there, in the evenings we relaxed at the resort which worked well for us.
6
Jaz'men
Nov 5, 2024
·
Stayed 4 nights
Kore is a very big resort but not a lot of people. If you're looking for something fun this isn't the place. It's more for an older crowd. Everything was nice besides the food. It's only 1 restaurant on the resort it serves breakfast lunch & dinner but the food isn't good.
Kore is a very big resort but not a lot of people. If you're looking for something fun this isn't the place. It's more for an older crowd. Everything was nice besides the food. It's only 1 restaurant on the resort it serves breakfast lunch & dinner but the food isn't good.
2
Sarah
Feb 5, 2025
·
Stayed 7 nights
Would not recommend this property or trusting expedia in their listings. The property was supposed to have two restaurants. There was only one and the food was a) nothing like as pictured and b) with an extremely limited selection. There was supposed to be a spa. This was closed during my entire stay without a warning or discount. My room was fine but over the windows there were giant duct tape X's so that there couldn't be an unobstructed view. Staff often took a long time to respond to requests, even once I asked them to fill the tub and several hours passed without someone coming even after a reminder. The room service closes without warning. You pay a fee when you arrive to enter the national park which the hotel borders on, and then you have to pay again to actually enter the park as the hotel doesn't have an agreement with them? The plastic cups were cheap, nothing was really as pictured, and expedia has offered no compensation for this completely misadvertised listing, saying "the property has to approve the refund and they do not", even though the property told me in person that they would. Go somewhere else in Tulum. At the very least somewhere with beach access so you can escape your accommodation if you run into the same misfortune.
Would not recommend this property or trusting expedia in their listings. The property was supposed to have two restaurants. There was only one and the food was a) nothing like as pictured and b) with an extremely limited selection. There was supposed to be a spa. This was closed during my entire stay without a warning or discount. My room was fine but over the windows there were giant duct tape X's so that there couldn't be an unobstructed view. Staff often took a long time to respond to requests, even once I asked them to fill the tub and several hours passed without someone coming even after a reminder. The room service closes without warning. You pay a fee when you arrive to enter the national park which the hotel borders on, and then you have to pay again to actually enter the park as the hotel doesn't have an agreement with them? The plastic cups were cheap, nothing was really as pictured, and expedia has offered no compensation for this completely misadvertised listing, saying "the property has to approve the refund and they do not", even though the property told me in person that they would. Go somewhere else in Tulum. At the very least somewhere with beach access so you can escape your accommodation if you run into the same misfortune.
4
Zachary
Nov 15, 2024
·
Stayed 3 nights
Very old and outdated. The property needs a lot of maintenance. The staff is great and responsive. Many of the problems are out of their control. The food was good, but all of the deserts we had were not very good. A lot of gym equipment is broken. It seems like a very neglected place and it used to be a great place to come. Again, the staff are amazing. Check out more recent reviews of this place before staying. I think we came at the beginning of the season and they were getting everything ready and back in the swing of things.
Very old and outdated. The property needs a lot of maintenance. The staff is great and responsive. Many of the problems are out of their control. The food was good, but all of the deserts we had were not very good. A lot of gym equipment is broken. It seems like a very neglected place and it used to be a great place to come. Again, the staff are amazing. Check out more recent reviews of this place before staying. I think we came at the beginning of the season and they were getting everything ready and back in the swing of things.
8
Josh
Nov 17, 2024
·
Stayed 3 nights
Our experience here was better than average based on the reviews. For travel on a budget, we had a great time. There were plenty of things that didn't work, or weren't available, but I found myself enjoying the things that did and were. We had some standout staff members who were super friendly, like Faustino and Fernando, that made us some of the best margaritas we have ever drank! The food we had was flavourful, served quickly, and felt good to eat (no sickness here). The room was comfortable, clean, and quiet, even during the storm that came in through the week. The downsides were mostly that some of the facilities need maintenance. Our AC didn't work, and neither did the jets in our jacuzzi (though it did get clean hot water!). Apart from that there were some limited options when it came to food, even running out of beer entirely for a day. A few more staff, more frequent restocking, and some maintenance would have made this trip a 5/5. For the price we paid, with the expectations we had, I would recommend Kore to anyone traveling for all-inclusive on a budget.
Our experience here was better than average based on the reviews. For travel on a budget, we had a great time. There were plenty of things that didn't work, or weren't available, but I found myself enjoying the things that did and were. We had some standout staff members who were super friendly, like Faustino and Fernando, that made us some of the best margaritas we have ever drank! The food we had was flavourful, served quickly, and felt good to eat (no sickness here). The room was comfortable, clean, and quiet, even during the storm that came in through the week. The downsides were mostly that some of the facilities need maintenance. Our AC didn't work, and neither did the jets in our jacuzzi (though it did get clean hot water!). Apart from that there were some limited options when it came to food, even running out of beer entirely for a day. A few more staff, more frequent restocking, and some maintenance would have made this trip a 5/5. For the price we paid, with the expectations we had, I would recommend Kore to anyone traveling for all-inclusive on a budget.
6
Erika
Sep 19, 2024
·
Stayed 4 nights
For the low price I was satisfied and there were certain things like the cool forest jungle vibe and the view of the ocean from the pool that were really nice. The food and drinks were not good but good enough to eat. We only got 2 small bottles of water per day, room service didn't have wine available to order. There is only one restaurant. There is no beach access, I guess I wrongly assumed this when booking. There are no free activities. There is a free bike rental which is nice because nothing is walking distance and the resort didn't have anything to do other than sleep, eat or go to the pool or gym but despite how vacant the resort seemed, the bike rental was often unavailable and at full use. This place is not luxury it's mid level, if you're satisficed with basic needs being met and a nice vibe in Tulum I highly recommend it however if you have decent high standards for feeling like you're being treated really well and staff goes above and beyond I don't recommend this place.
For the low price I was satisfied and there were certain things like the cool forest jungle vibe and the view of the ocean from the pool that were really nice. The food and drinks were not good but good enough to eat. We only got 2 small bottles of water per day, room service didn't have wine available to order. There is only one restaurant. There is no beach access, I guess I wrongly assumed this when booking. There are no free activities. There is a free bike rental which is nice because nothing is walking distance and the resort didn't have anything to do other than sleep, eat or go to the pool or gym but despite how vacant the resort seemed, the bike rental was often unavailable and at full use. This place is not luxury it's mid level, if you're satisficed with basic needs being met and a nice vibe in Tulum I highly recommend it however if you have decent high standards for feeling like you're being treated really well and staff goes above and beyond I don't recommend this place.
10
Howard
Mar 28, 2023
·
Stayed 3 nights
Food was pretty horrible
Food was pretty horrible
4
Amy
Nov 24, 2024
·
Stayed 7 nights
Not what we expected. The check in process left a lot to be desired, we were not provided any instructions on the hotel (such as dining hours, pool towels or wifi) or given a map. After being led to our room, we found it had only been partially cleaned before our arrival. Stains were present on the furniture, the lock was broken on the door etc. During our stay we had to phone the front desk for multiple issues in the room (AC stopped working, water leaking through the roof) and we did have a prompt response to those concerns. The majority of staff were absolutely lovely. The grounds were well maintained despite the buildings themselves being a little run down. We found that the pool bar was only manned occasionally leading to some difficulties getting drinks throughout the day. The website for the hotel lists three different restaurants, however it is really one restaurant with three different menus that vary throughout the week. There was no buffet, it was all food that had to be ordered. Also, not once in our week long stay did they have all items lists on the menu.
Not what we expected. The check in process left a lot to be desired, we were not provided any instructions on the hotel (such as dining hours, pool towels or wifi) or given a map. After being led to our room, we found it had only been partially cleaned before our arrival. Stains were present on the furniture, the lock was broken on the door etc. During our stay we had to phone the front desk for multiple issues in the room (AC stopped working, water leaking through the roof) and we did have a prompt response to those concerns. The majority of staff were absolutely lovely. The grounds were well maintained despite the buildings themselves being a little run down. We found that the pool bar was only manned occasionally leading to some difficulties getting drinks throughout the day. The website for the hotel lists three different restaurants, however it is really one restaurant with three different menus that vary throughout the week. There was no buffet, it was all food that had to be ordered. Also, not once in our week long stay did they have all items lists on the menu.
10
Angelica
Mar 30, 2024
·
Stayed 7 nights
Everything was wonderful except the day bartender at the pool bar. He wasnt the nicest and never smiled. The evening bartender in the lounge, Freddy was an absolute delight and so entertaining. We were huge fans of his service and his positive attitude and energy. We loved visiting him before we went to dinner. The only other complaint we had was dinner. The food just wasnt very good. It came out cool to the touch and very bland. Breakfast and lunch were great! Food was hot and tasted wonderful.
Everything was wonderful except the day bartender at the pool bar. He wasnt the nicest and never smiled. The evening bartender in the lounge, Freddy was an absolute delight and so entertaining. We were huge fans of his service and his positive attitude and energy. We loved visiting him before we went to dinner. The only other complaint we had was dinner. The food just wasnt very good. It came out cool to the touch and very bland. Breakfast and lunch were great! Food was hot and tasted wonderful.
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6
Anna Maria Midence
Jan 10, 2026
·
Stayed 6 nights
We stayed in August 2024 for my birthday. This was our 5th or 6th trip and unfortunately we will probably not return. Resort has stopped focusing on couples and has starting promoting large groups to book rooms. The resort isn't set up for this. Dining is delayed, staff is stressed (not enough of them to serve large groups plus other guests), more buffets than before, loud groups partying until late into the night/morning takes away from the chill, relaxing, quiet vibe the resort used to have. Staff and taxi drivers indicate the new manager (might not still be there 1.5 years later, maybe so) was running the resort into the ground for personal profit. We came here for our honeymoon in 2016 and loved it and went back several times. The last trip was so bad and noisy we were ready to leave early since the other people in our building thought nothing of blaring their music and talking on the phone until 3 and 4am in the common areas between rooms. The way the buildings are set up in this resort you walk into a common area and all the rooms in the building come off the common area. The problem is the rooms are very insulated between the rooms but not around the doors. Also because of the large open ceilings, stuff in the common areas echo. As the group was very large (probably 30 plus adults), our concerns were pretty much dismissed since they had rented out about 1/3 of the resort. The wait staff and kitchen staff and bar staff did the best they could.
We stayed in August 2024 for my birthday. This was our 5th or 6th trip and unfortunately we will probably not return. Resort has stopped focusing on couples and has starting promoting large groups to book rooms. The resort isn't set up for this. Dining is delayed, staff is stressed (not enough of them to serve large groups plus other guests), more buffets than before, loud groups partying until late into the night/morning takes away from the chill, relaxing, quiet vibe the resort used to have. Staff and taxi drivers indicate the new manager (might not still be there 1.5 years later, maybe so) was running the resort into the ground for personal profit. We came here for our honeymoon in 2016 and loved it and went back several times. The last trip was so bad and noisy we were ready to leave early since the other people in our building thought nothing of blaring their music and talking on the phone until 3 and 4am in the common areas between rooms. The way the buildings are set up in this resort you walk into a common area and all the rooms in the building come off the common area. The problem is the rooms are very insulated between the rooms but not around the doors. Also because of the large open ceilings, stuff in the common areas echo. As the group was very large (probably 30 plus adults), our concerns were pretty much dismissed since they had rented out about 1/3 of the resort. The wait staff and kitchen staff and bar staff did the best they could.
8
Teresa
Jun 4, 2025
·
Stayed 2 nights
It’s less people so enjoy the quiet. You will have the pool to yourself and the restaurants too. That comes with its own issues, less variety in some instances. But the bigger pla
It’s less people so enjoy the quiet. You will have the pool to yourself and the restaurants too. That comes with its own issues, less variety in some instances. But the bigger pla
6
Zackery
Jun 4, 2025
·
Stayed 4 nights
This place was cool 15 years ago, and hasn’t been updated. Our room seemed like it was falling apart, cracked walls, stained sheets and robes. Food was overly processed, drinks were bottom shelf. The pictures made it seem way cooler than it was. The bikes were rusted and falling apart, totally unsafe to ride.
This place was cool 15 years ago, and hasn’t been updated. Our room seemed like it was falling apart, cracked walls, stained sheets and robes. Food was overly processed, drinks were bottom shelf. The pictures made it seem way cooler than it was. The bikes were rusted and falling apart, totally unsafe to ride.
10
Mailen
May 19, 2025
·
Stayed 2 nights
Everything was amazing but the food
Everything was amazing but the food
4
STANLEY
Apr 27, 2025
·
Stayed 4 nights
The KORE Tulum property is not as advertised. A list of things that my travel companion and I were heavily displeased with: 1. I was unable to get in contact with either the resort or Expedia when trying to see about the possibility of a shuttle from Tulum airport, or to attempt to book spa treatments or excursions early. Nobody picked up phones and nobody responded to emails either. This forced me to rent a car for the duration of our stay. 2. There is no SPA. Yet, the spa is advertised on the Kore Tulum website. One of the days we were there a woman was offering massages on a chair outside of the spa building which seemed to be condemned. 3. The website advertised 2-3 restaurants, there was only one available. That should be mentioned at booking. 4. There was a swim up bar but we only saw a bartender at the swim up bar ONE time in 5 days. 5. We walked around the resort grounds - KORE seems to be a resort that was nice once, and then something happened - what that something is, we could not tell. 6. The resort is adjacent to the entrance for a national park. During the day the military closes the direct entrance to the hotel and forces all vehicles to use the national park entrance. On two occasions we were told we had to pay the park entrance fee in order to get to our hotel each time. We complained to the staff at KORE, they came out and assisted then the next time KORE gave us a brown band to deal with that issue. Something must be done to offset our experience.
The KORE Tulum property is not as advertised. A list of things that my travel companion and I were heavily displeased with: 1. I was unable to get in contact with either the resort or Expedia when trying to see about the possibility of a shuttle from Tulum airport, or to attempt to book spa treatments or excursions early. Nobody picked up phones and nobody responded to emails either. This forced me to rent a car for the duration of our stay. 2. There is no SPA. Yet, the spa is advertised on the Kore Tulum website. One of the days we were there a woman was offering massages on a chair outside of the spa building which seemed to be condemned. 3. The website advertised 2-3 restaurants, there was only one available. That should be mentioned at booking. 4. There was a swim up bar but we only saw a bartender at the swim up bar ONE time in 5 days. 5. We walked around the resort grounds - KORE seems to be a resort that was nice once, and then something happened - what that something is, we could not tell. 6. The resort is adjacent to the entrance for a national park. During the day the military closes the direct entrance to the hotel and forces all vehicles to use the national park entrance. On two occasions we were told we had to pay the park entrance fee in order to get to our hotel each time. We complained to the staff at KORE, they came out and assisted then the next time KORE gave us a brown band to deal with that issue. Something must be done to offset our experience.
FAQs about Kore Tulum Retreat Wellness Resort - Adults Only
Is parking available at the property?
Yes, free self-parking is available on-site. The parking is uncovered and secured, but it is limited.
What type of breakfast is offered and what are the serving hours?
A complimentary cooked-to-order breakfast is served daily from 7 AM to 11 AM.
Are pets allowed at the property?
No pets are allowed at this property, including service animals.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property is not wheelchair accessible, and it does not provide specific accessibility features for guests with disabilities.
What is the location of the property in relation to key landmarks?
The property is located in Tulum (Zona Hotelera), just a 3-minute walk from Tulum National Park and 14 minutes by foot from Las Palmas Public Beach. It is 1.3 miles from Playa Paraiso and 3.8 miles from Tulum Mayan Ruins.
Does the property have a swimming pool?
Yes, the property features a swimming pool with access available from 7:00 AM to 10:00 PM.
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Considering this hotel for your Tulum trip?
What do room rates usually look like at Kore Tulum Retreat Wellness Resort - Adults Only in Tulum?
Over the next 60–90 days, room rates at Kore Tulum Retreat Wellness Resort - Adults Only in Tulum typically land around $694 a night for two guests, ranging from $306 to $694. Expect the headline rate to hit $694 on most nights, with the top-tier dates reaching $694.
When is the best time to visit Kore Tulum Retreat Wellness Resort - Adults Only for lighter crowds?
December is the busiest month at Kore Tulum Retreat Wellness Resort - Adults Only in Tulum, while July is the quietest time to visit. If you prefer fewer people and easier booking, plan for early to mid‑July when demand drops to its low point.
Which month has the lowest rates at Kore Tulum Retreat Wellness Resort - Adults Only in Tulum?
April is the cheapest month to stay at Kore Tulum Retreat Wellness Resort - Adults Only in Tulum, averaging $364 a night; December is the priciest at $776. April’s lower rates come even though the quietest month for crowds is July, so expect a difference between the least expensive month and the least busy month.
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 677.9123595267334USD
- 2026-09-17: 660.3395013848877USD
- 2026-09-18: 656.0058141723633USD
- 2026-09-19: 655.9583044313965USD
- 2026-09-20: 655.8226423981934USD
- 2026-09-21: 654.8245173977051USD
- 2026-09-22: 656.0058141723633USD
- 2026-09-23: 655.1258328640137USD
- 2026-09-24: 656.0058141723633USD
- 2026-09-25: 655.8226423981934USD
- 2026-09-26: 655.7936320253907USD
- 2026-09-27: 650.3986837111817USD
- 2026-09-28: 656.0058141723633USD
- 2026-09-29: 655.7459821376954USD
- 2026-09-30: 656.0058141723633USD
- 2026-10-01: 304.6471394489136USD
- 2026-10-02: 304.6471394489136USD
- 2026-10-03: 304.6471394489136USD
- 2026-10-04: 304.6471394489136USD
- 2026-10-05: 304.6471394489136USD
- 2026-10-06: 304.6471394489136USD
- 2026-10-07: 304.6471394489136USD
- 2026-10-08: 304.6471394489136USD
- 2026-10-09: 304.6471394489136USD
- 2026-10-10: 304.6471394489136USD
- 2026-10-11: 304.6471394489136USD
- 2026-10-12: 304.6471394489136USD
- 2026-10-13: 304.6471394489136USD
- 2026-10-14: 304.6471394489136USD
- 2026-10-15: 304.6471394489136USD
- 2026-10-16: 304.6471394489136USD
- 2026-10-17: 304.6471394489136USD
- 2026-10-18: 304.6471394489136USD
- 2026-10-19: 304.6471394489136USD
- 2026-10-20: 304.6471394489136USD
- 2026-10-21: 236.95013815649415USD
- 2026-10-22: 304.6471394489136USD
- 2026-10-23: 304.6471394489136USD
- 2026-10-24: 304.6471394489136USD
- 2026-10-25: 304.6471394489136USD
- 2026-10-26: 304.6471394489136USD
- 2026-10-27: 304.6471394489136USD
- 2026-10-28: 304.6471394489136USD
- 2026-10-29: 304.6471394489136USD
- 2026-10-30: 293.1315280235596USD
- 2026-10-31: 304.6471394489136USD
- 2026-11-01: 288.7669734940796USD
- 2026-11-02: 304.6471394489136USD
- 2026-11-03: 304.6471394489136USD
- 2026-11-04: 304.6471394489136USD
- 2026-11-05: 304.6471394489136USD
- 2026-11-06: 304.6471394489136USD
- 2026-11-07: 304.6471394489136USD
- 2026-11-08: 304.6471394489136USD
- 2026-11-09: 304.6471394489136USD
- 2026-11-10: 304.6471394489136USD
- 2026-11-11: 304.6471394489136USD
- 2026-11-12: 293.37951765966795USD
- 2026-11-13: 304.6471394489136USD
- 2026-11-14: 304.6471394489136USD
- 2026-11-15: 728.7928395344238USD
- 2026-11-16: 479.3643870377197USD
Check-in time starts at15:00Check-out time ends at12:00
Check-in must be done by someone who is at least 18 years old.
CheckIn Restrictions
A late check-out fee will be charged;
Age Requirements
Minimum guest age is 18
Pets
Service animals not allowed;Pets not allowed;
Front Desk Services
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
Enjoy international cuisine at Nirvana Restaurant, a poolside restaurant which features a pool view. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7 AM to 11 AM.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 200.00 per stay
- Destination fee: USD 13 per person, per night. This fee does not apply to children under 1 year of age.
- A damage deposit of USD 200.00 will be collected before check-in.
Popular amenities
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Concierge
Housekeeping
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Salon
Steam Room
Massage
Solarium
Poolside Bar
Breakfast in the Room
Breakfast Service
Coffee Shop/Café
Smoke-Free Property
Activities
Swimming pool
Garden
Karaoke
Billiards
Hiking
Doctor on call
Parking (Bicycle)
Pool (Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Services
Concierge
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
Laundry service
Bicycle Rental
Shops
Doorman/doorwoman
Luggage Storage
Designated Smoking Area
Souvenirs/Gift Shop
24-Hour Front Desk
Grocery/Convenience Store
Parking
Free Parking