Margaritaville Cottages Orlando

All pools were great

The hotel is terrible for those that self park. We had to park far away and then walk up the hill in front of the hotel with our luggage.

The gym is essentially unusable. There is a store in the hotel but it lists prices as on thing on the container but then charges nearly double when you check out. Also $50 resort PER DAY so paying hundreds for poor facilities.

Very nice resort. Pools and recreation areas are phenomenal. You feel like you are truly in a tropical paradise. We will definitely return to this location.

The property is beautiful however there were no working ice machines except for the first floor. The other two ice machines on floors 3 and 5 were not working. We also requested house keeping daily both through the IPAD provided in the rooms and by actually calling several times a day. Out of the 5 days we were vacationing our room was cleaned once. Also down by the pool there was a huge line to get into the pool and sign towels out. The problem is there was only one gate for people to get in and out.

Beautiful pool

The property was nice, but the hotel staff was not as friendly. Our room was not ready on time. We got in early , asked to contact us when the room was ready, no one did. We checked again around 4:30, it was still not ready. Parking was also not ideal unless you valet . We have kids, and can’t keep calling valet to grab our car each time we needed anything. If you left the property, self parking was almost impossible. The pool staff was nice..

Our luggage was gone through by staff. I reported it itemmdiatley when I got back to the room. The maid and maintance department was in our room. I know this happen because I put everything in my suitcase and zipped it up. I didn't have anything of value in the bags so I could not find any thing missing. I was just very upset and disappointed. Also the bar closes at 11:00 pm I thought that was early for a Margaritaville. We didn't arrive at the hotel until late and we would have liked a drink upon arrival. The staff at the front desk were extremly nice. The restaurant staff was also very pleasent. The bar staff was not friendly at all, they just put your drink down and walk away, we were not offered another drink. The pop up bar staff were much more attentive. Thank you

Property is beautiful. However on site dining wax very limited. Pool and po bars closed at 9 and the restaurant was under construction. Had to go elsewhere for food/drink

Clean room. Beautiful pools.

We had ants everywhere, the room smelled like sewage, no one ever came to check it out. Ran out of TP. And then housekeeping walked into our room while my husband and I were having some alone time. She we were supposed to be checked out, but we still had 2 more days. I called down to the office and they just laughed. Asked for manager who offered a refund. Never got a refund for anyone. Very unprofessional staff. We wanted to love it!

Bedbugs in the king bedroom - staff was not extremely responsive and there was lack of empathy, accountability and could not accommodate

The hotel is beautiful, but the rooms are dirty. Floors, walls, bathrooms. I don’t recommend if you go with kids. Bathrooms smells urine from past guest I guess. Looks like nobody check the work of cleaning ladies and they pretend to clean. People should take that as a priority, since is higyene, everybody likes to stay in a clean place, otherwise they will stay at home. Very disappointed.

Room was clean and the hospitality was amazing! Would highly recommend this hotel.

Stunning resort! Staff was difficult and unfriendly. Our bathroom door kept trapping you inside. It required someone to let you out from the front. No shampoo or cream rinse in the containers. We had ants all over our coffee area. The situation was not rectified.

Room smelled bad of musty odor. Noticed mold in many places on ceilings. All 3 kids have asthma and is very unsafe for their breathing to be exposed to mold. Front desk had housekeeping come and the smell seemed to be better after a cleaning but quickly returned. Last night of our stay, thermostat wouldn’t turn on AC and said “service sensor”.

Room was very clean, staff was amazing and overall a very nice resort!!

Room was not cleaned properly

Rooms were very clean smelled amazing!

During our first night we had a cockroach in our bathroom. We called the front desk and they moved us to a room down the hall. They didn’t seem surprised or concerned. In addition, both myself and daughter woke up with itchy skin. My daughter then developed terrible hives all over her face, shoulders, back and arms for the next three days. When I inquired at the front desk about the type of detergent being used to wash the sheets and towels, the manager was unable to tell as the linens are outsourced to a third party. The hotel is in need of some TLC (painting, and general cleaning). There are marks all over the walls. House keeping came in our room once during our 5 night stay and made the beds, never vacuuming or cleaning more than that.

Good resort met expectations but our room was close to the lobby and with kids, the loud music and people every night went late into the night sometimes past 11 pm making it hard to sleep

Room was excellent. It had a great resort view. Also balcony was very good. Staff was excellent. Breakfast from Provisions was really good. Thanks

The front desk staff were super friendly and accommodating. The rooms were modern, very clean and lots of space. The only reason it's not 5 stars is because we were told we qualified for late checkout prior to arrival but at check in when I mentioned it, I was told you have to call the morning of to see if it's available, so we called in the morning and they said that others called before us and so they got late check out and we didn't as there are only so many late check outs available. We were only at the hotel for 12 hours, so that was very frustrating especially because we were originally told we qualified and didn't realize it was first come first serve. In the end after some negotiating and a kind agent, we were granted a later check out but not without some stress.

Love the room and the view from my balcony

We stayed for 2 nights - the room was large and beautiful. I did notice the bathroom could have been a little cleaner and the shower just sprayed all over the floor as there wasn’t a full door. The first night someone pulled the fire alarm twice(out of their control), but it was handled. Our room was located on the ground floor, and in the middle of the night the irrigiation system outside would kick on and make a screeching noise so we couldn’t sleep. We also noticed the ducts for the air conditioner had an annoying ticking/thumping sound that kept waking us up. I did notice the doors were pretty thin on the rooms as you could hear conversations pretty clearly inside the rooms (and vice versa) walking down the halls. The facility is beautiful, the pool is very nice and the staff was very helpful. Breakfast in the sit down restaurant was good.

The room was very spacious & the resort is beautiful!

The balcony outside was noisy with the roof top unit never turning off. Dissappointed.

Nice balcony view. Breakfast was great and healthy options.

Our AC in the room broke and was never fixed. Internet access didn't work. The place was beautiful and close to nightlife and shopping. Gratuity put on ever purchase up front without asking..

Ro Was appointed nicely. Bed was firm but way more Comfy than I thought it was to be. The pillows were fantastic.

Staff was rude.

Staff helpful. Valet courteous.

⸻ I would like to thank Expedia for my VIP status and acknowledge that the resort is clean, organized, and the staff is polite. However, for a resort, important services were missing, such as room service, and the breakfast is expensive and not good in quality. My main concern is the concierge. I was encouraged to buy two-day park tickets, which led me to extend my stay by an extra night. However, the concierge did NOT inform me that Magic Kingdom would close at 6 PM due to a special Christmas event. Because of this lack of information, I paid USD $760 for tickets and could not use the second day as planned. The hotel told me they could not do anything because the concierge is a third-party service, but if the resort allows a company to operate inside the property and sell services to guests, the resort also shares responsibility. This situation caused unnecessary expenses and frustration, and I request that this issue be reviewed.

Staff incredibly sweet and helpful. Gorgeous facilities.

⸻ First, I would like to thank Expedia for my VIP status — I truly appreciate this benefit. I had a good stay at this hotel: I really liked the room, even though it wasn’t facing the main area. The hotel is good, the service is good, it’s clean, organized, and the staff treats guests very well. However, for a resort, I feel that some things were missing. There is no room service, and the hotel’s breakfast is expensive and not good in quality. I also need to make a complaint regarding the hotel’s concierge. When I checked in, I was advised to purchase my park tickets through the concierge. The lady at the concierge insisted that I should buy tickets for two days, which made me extend my stay by one extra night — meaning I paid an additional night at the hotel. The issue is that she did NOT inform me that Magic Kingdom would close at 6 PM due to a special Christmas event. I had no idea. As a result, I spent $760 on tickets and was not able to use the second day, because I had planned to visit Magic Kingdom on that day, and I couldn’t enjoy the park as intended. I was extremely upset with this situation. The hotel was kind in some aspects, but they told me they couldn’t do anything regarding the concierge. However, when you allow a company to operate inside your hotel and sell services to your guests, you also share responsibility for what is being sold and for the information that is — or is not — provided. I spent a lot of money: I extended my stay, I paid for two park.

The check in process and the wait horrible

This is by far the worst establishment I have ever visited. I booked a stay for our daughter’s 5th birthday to enjoy Disney as a birthday present and it was completely ruined and destroyed. The level of disrespect on the hotel staff is unbelievable. Please do not ask for bed sheets or plastic bags for the ice container. On the overnight shift, Landry Who is the most rude and disrespectful employee I’ve ever met in my entire life. I’ve never had to walk down to the front desk because an employee would not give us the simple hospitality items we deserve after paying for one of the biggest most expensive rooms in the resort. The level of disrespect from Landry is uncanny, and it ended up with Us having to leave the resort at 1AM on our daughter’s 5th birthday while she was sleeping and destroyed the entire vacation for our daughter because we had to drive home due to not having a place to sleep. I have never experienced anything like this in my life and if I was you I would be very careful about staying here. The customer service on the overnight shift is the worst I have ever experienced!

Staff was amazing! Alanys at check-in couldn’t have been more helpful and nice. She upgraded our room to pool view and gave us lots of helpful tips. The resort was amazing and we can’t wait to come back!

The front desk was not nice

The staff was very friendly and helpful.

Clean rooms, kind and helpful staff. Excellent amenities. Safe and fun area outside of the resort. Waking distance to Sunset walk plaza.

Overall what a great resort with the perfect amenities to satisfy the savvy traveller. Not to mention walking distance to all the needed dinner areas that one may need including a movie theater. Also close to a Wawa gas station with multiple car chargers.

My husband and I really enjoyed our stay at the hotel. Room was clean, pool was great, convenient food options. Shuttle to parks was great too. We liked being close to Sunset Would highly recommend to others.

Wir hatten eine hübsche Suite mit Balkon. Das Zimmer wirkt freundlich und einladend. In der Nähe gibt es viele Einkaufsmöglichkeiten und Restaurants. Wir nutzen dieses Hotel um mit Uber zu Disneyparks zu fahren. Wir würden hier jederzeit wieder Urlaub machen.

Convenient, walking distance from H2O water park, walking distance to food and shopping places

Clean - no complaints - close to Disney - wish pool was open later and staff was nicer about getting people out of pool but other than that no complaints - clean

Loved the location of this property as well as the amenities and choice of food. Staff was amazingly attentive. If you call down request something they will call you back to make sure that you actually receive what you asked for. The staff at provision was very efficient at getting your food to you quickly. The check-in experience was very informative, laid out the property and answered all my questions, made a great first Impression. Target, Dollar tree, Marshalls, Wawa, plus all the food options and the movie theater all within 2 to 3 minutes.

Beautiful room and property. Great location where you can walk to shops and restaurants. The staff were fine, but I expected a much more friendly and laid back vibe (given it’s a margaritaville), but found it to feel very stiff and corporate in the hotel itself. The pool was fine, we actually preferred the neighbouring hotels pool (which we were allowed to use), they had a great DJ!

Great property. Nice that they offer free transportation to Disney however it took an hour to get to park because it goes to 2 other properties and one is 15 minutes out of the way. So plan 45 minutes extra for arrival to park

This property is very relaxing yet has options for activities within walking distance, Best of both worlds. Lobby signature scent is amazing

Room was excellent. It had a great resort view. Also balcony was very good. Staff was excellent. Breakfast from Provisions was really good. Thanks

Very nice hotel. My major issue is the provisions area closing so early when there are many necessities that people need throughout an entire day. They advertise room service but also don’t do that at all. The restaurant should stay open til later. The whole place smells like Lysol. It is a nice hotel but definitely never staying their again.

Would like more late night options for food on property. Provisions closed too early, no orher options on site

I did not like that I was getting charged basically 40% whenever Ibate ir drank anything. 18% gratiity and an additional 20% "resort fee " added to each bill. I already paid the resort fees up front to get charged additionally each time I ordered something.

Check in communication was poor. Room was very nice. Euphoria Restaurant was 5 Star!!! Staff and Chef Kishawn could not have been better! Ahi Tuna app is a must!!!

Clean room great staff. The pool and dining closed early and we weren’t able to use all the amenities.

beautiful, the only thing that i didn’t like it was the “cocktail “ at the salt bar in the pool, 18$ a mixer liquids. If you gona charge 18$ for a coctail, at least you have to do a reall one! not just put the juice and color.

The property was beautiful! We loved the pool, and the bartenders were very nice and friendly. However, the waitress was not familiar with their menu. I asked if they had chicken nachos on the menu, I was told no. Then I looked at the menu and it was the first item listed. The resort advertises room service but when I asked about it, I was told no room service was available. The breakfast sandwiches at the market were great! The market had everything you could possibly think of. The elevators were hot. We requested late check out at the beginning of our stay, but we were told to call the front desk the morning of departure to see if late check out was available. This defeated the point of being able to sleep in the day of departure. Then when we called at 6:30am the day of departure, we were told there were no late check outs for the day. After questioning why, we were given the option to stay an hour later. noon checkout. The resort was very nice, I just wish the staff knew what they were doing.

Property is beautiful. However on site dining wax very limited. Pool and po bars closed at 9 and the restaurant was under construction. Had to go elsewhere for food/drink

Great location and nice staff, especially the young people attending the pool areas. The little store inside the hotel was very convenient. I just wish there were better and more nutritious breakfast sandwich options.