Kivana Suite, Vetro 11 by Ayuhouz

Lovely hotel with lovely staff, there's an Orange store (very similar to 7 11) , an Indian restaurant and a cafe all in the vicinity. The only negative is the location as you'll have to take a Grab to travel around Kota Kinabalu.

Pick up from airport makes seamless arrival. English is good enough for business. Restaurants on premises and minimart. Nothing to visit in the neighborhood. If you join the (free) club they’ll drive you places nearby and arrange tours at discount. Helpful and friendly staff.

Our stay was specifically to accompany our mom for hospital surgery, which is just a 3-minute walk from the hotel. The room was spacious and spotless. Many thoughtful amenities were provided, including good Wi-Fi and a large TV, and we especially loved the capsule coffee machine. The service was excellent, with friendly and very helpful staff. This was our second stay at this hotel, and everything was perfect.

I booked this hotel for my sister while she was visiting our mum at the hospital, which is just a 3-minute walk away. It’s also within easy walking distance to nearby cafés and restaurants. The staff are very friendly and helpful, and the rooms are very clean and neat. The only small issue was that there was no soap for the shower, but that was easily fixed. Overall, it’s a great place to stay.