Name: The Montcler Hotel - Redberri Luxury Collection
Address: 3300 Drew Avenue, Sandwich (Illinois), Illinois, US
Price range: 111 USD–150 USD per night
Rating: 5.9

Cosa pensano gli ospiti

Le recensioni sul Montcler Hotel & Conference Center, Trademark by Wyndham descrivono un soggiorno misto, con menzioni frequenti di ristorante/bar chiuso e una colazione molto basilare, camere datate e problemi operativi come acqua calda lenta, piscine fredde e Wi‑Fi intermittente.

La pulizia è incostante, con diverse segnalazioni di biancheria macchiata, bagni sporchi e odori persistenti, mentre altri hanno trovato le camere molto pulite. Il feedback sul servizio è misto: molti hanno apprezzato il personale cordiale, ma altri hanno citato check-in lunghi o problematici, reception non rispondenti o con personale insufficiente ed errori occasionali nelle fatture. La posizione è adatta per visite a Sandwich e alle aree circostanti, con parcheggio facile e dintorni generalmente tranquilli, anche se alcuni notano il rumore dei treni. Aspettatevi sistemazioni basiche con servizi limitati e manutenzione variabile.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Il bar e il ristorante sono spesso chiusi nonostante vengano pubblicizzati, e diversi ospiti segnalano piscine fredde, una vasca idromassaggio chiusa o non funzionante e occasionali distributori di ghiaccio fuori servizio. Le aree comuni possono essere calde o non climatizzate.

Recensioni degli ospiti correlate

8

Jane

24 giu 2024

·

Soggiorno di 1 notte

The property is a little dated. The room was clean, staff was very friendly and accommodating. It was hot the day we stayed and there was no A/C turned on in the hallway, although our room was very comfortable. Would have been nice to have the bar/restuarant open.

6

Theresa

12 ago 2025

·

Soggiorno di 2 notti

Very misleading for the price. I paid $325 for two nights and couldn’t check in until 4pm. We arrived at 3pm, were told our room was ready, but they wanted to charge $20 for the extra hour. We had a room with two queen beds, yet there were only two bath towels provided. The coffee was stale and lukewarm, and the “continental breakfast” was just cheap items—oatmeal, cereal, and muffins. The room looked like it had only been given a quick coat of paint. The large convention center felt deserted, and the bar/restaurant shown on the website wasn’t open at all. There is no actual bar or restaurant on site. The “fitness center” is just a narrow room with three machines. The place itself has a lot of potential, but until it actually offers the amenities shown online, they should charge less. Right now, you’re basically paying for a place to sleep and a cheap breakfast.

10

Jane

10 mar 2025

·

Soggiorno di 1 notte

Loved that there was grab bars in the shower tub. Disappointed that the hot tub was closed, and the pool water was cold.

8

Gregory

21 lug 2025

·

Soggiorno di 2 notti

The facility met our basic needs. Unfortunately the restaurant is now closed, so no food services availale, no morning breakfast, they don't even have ice machines available. The other down side is the facility does not have ducted air conditioning so the lobby and the hallways are warm and uncomfortable.

4

KENNETH

1 mar 2023

·

Soggiorno di 1 notte

Advertised to have Lounge, Restaurant, Pool. None of which were Open. Went to get ice the ice bucket had mold inside it did not need it because all ice machines were out of service. The price was out of line for the services. Hotels.com sent an offer for the next night of $43.00. Thanks!!

6

Melanie

9 gen 2025

·

Soggiorno di 1 notte

Pool water was freezing hot tub was not working

6

Kelly

24 lug 2022

·

Soggiorno di 1 notte

Loved the back patio. All the workers were super nice. We picked this place because of the big pool. But when we got to the pool there was poop in it. Totally ruined our night. The tv was fuzzy and the Return air had a bubbling noise in it the whooooole time. The website said they had cots, no cots. We needed one for our toddler. That was another reason I choose this hotel. The wifi in the room was horrible. We had to leave the room to do any work. I would rate 6/10!

10

MAUREEN

17 set 2022

·

Soggiorno di 1 notte

Restaurant and bar was not open and not reflected in the information when booking

6

Melanie

9 gen 2025

·

Soggiorno di 1 notte

Very nice hotel but as advertised it said pool and hot tub. The hot tub is broken and the water in the pool is freezing

8

JASON

15 lug 2025

·

Soggiorno di 1 notte

It was good. The hotel seems a bit underused. Although there is a cute lobby bar, it was not open. The hallways were not sir conditioned and our room had no pillows

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Pulizia

La pulizia varia notevolmente: molte recensioni menzionano bagni sporchi, asciugamani e biancheria macchiati e odori, mentre altri affermano che le loro camere erano molto pulite.

Recensioni degli ospiti correlate

2

Isaac

17 lug 2025

·

Soggiorno di 2 notti

The hotel was hot from lobby to room. The room AC kept being turned off. It was 86 when we got into the room, there was blood stains on the bed sheets. I also had bugs in the bed. No breakfast, will not be ever going back.

4

Carmen

17 mar 2025

·

Soggiorno di 1 notte

Overall the room was just dirty and outdated and the blankets and towels were all stained. I won’t be staying there again!

2

Judy

29 ott 2025

·

Soggiorno di 1 notte

We tried to cancel but weren't allowed, so paid for rooms we didn't use. Family in the area notified us of filthy rooms, poor food. Comments were condoms on the floor, beds made but with used sheets, mold, dirt, bugs. Then at 2am we got called to ask if we were still coming. That was intentional. Not at all happy!!!!!!

4

Austin

19 lug 2025

·

Soggiorno di 1 notte

The hotel room was uncomfortably hot, and the beds were not great—you could feel the springs. We also found leftover trash in the room, including empty wine bottles, which was disappointing. On a positive note, the staff was incredibly nice and friendly. Unfortunately, due to the room conditions, I probably wouldn’t stay here again.

2

Crystal

24 lug 2023

·

Soggiorno di 2 notti

This hotel was extreamly dirty all the garbages were over flowing only saw the front desk person. carpets looked like they never get vacummed and had to move rooms and look at 6 other rooms before finding a clean one and was not offered any kind of discount for the inconveniences. The lady working the front desk when I checked in was very kind and friendly and was discussed with the pictures I provided for my first room id give her 3 stars for that would have given her more if I would of gotten a discount for the troubles of having to move. Also they have cameras in all the hallways but yet we had kids running around at 1230am knocking on peoples doors and running away. The breakfast is not like any other continental breakfast I've had it was messy no storage cabinet for the bread and muffins they came right out of the bag no eggs or sausage pancake maker didn't have any stuff in it for pancakes and the syrup was in a reusable bottle that looked like it never gets washed. Also looked like drugs were being sold out of hotel all in all I was extreamly disappointed with my stay pay that much for a night I would have expected a lot more.i will defently travel little further from my family's home for a nicer hotel next time sucks because that's the closest one and the drive down there was already 6 hours

2

Jamica

31 ago 2025

·

Soggiorno di 1 notte

It was the most expensive super 8 I’ve ever been too, the halls had a weird smell, the room had blood stains on the ceiling. The room was reserved for 4 and they only gave us two towels, I had to call for more and the front desk got upset.

4

Tina

26 ago 2025

·

Soggiorno di 1 notte

So many disappointments. It took over 15 minutes to check in. The Front desk clerk should be trained to NEVER say your room number out loud, especially when you are a single female and there is a stranger in line behind you. He ended up having the room across the hall from me, even though the occupancy was very low (I asked). Everything is outdated. TVs are old and do not work. You only get two bath towels. The coffee maker did not have cups and was filthy (hair, built-up dirt, etc.) The furniture was put together wrong (the drawer wouldn’t shut). I called down to the lobby to address my concerns, but it went to an answering service, and I was told to leave a message (it was 8:00 pm), and I never received a call back. I was not advised there was a breakfast bar, and I wish I hadn’t stumbled upon it. When I was there, it only had cold tater tots, hard pancakes, and a meager choice of bread and cereals. For the price of $150, I was shocked by the condition of the property. Go to Yorkville for your hotel and stay with a trusted chain.

2

Kari

5 lug 2022

·

Soggiorno di 2 notti

The hotel was filthy! Our toilet obviously had not been cleaned for quite awhile. Soon after checking in, I asked a cleaning person in the hallway if she could please clean it, she said she will have someone come and clean it. Then the front desk clerk came up to us as she wanted to discuss something with the cleaning person. I also explained the situation to her, told her our room number and she also said she will have someone come and clean it. We were there for 2 days and no one came….YUCK! Towels were dirty, even though we just had one bath towel. My daughter’s experience was just as bad. They had items left in their room from other people, dirty towels and sheets plus a large blood stain on the carpet in the middle of the room. Definitely will not stay here again!

6

NOHELY

3 set 2025

·

Soggiorno di 3 notti

Immediately upon waking into our room it felt very muggy inside. We had to keep the AC on most of the time in order for it not to feel that way. The toilet had stains inside the bowl, like no one has been cleaning it properly. The bathtub had a soap leak all inside running down because of the shampoo / soap dispensers on the wall. The pillows were not great nor the beds kind of uncomfortable usually hotel beds are my great for me.

6

Andrea

2 gen 2024

·

Soggiorno di 2 notti

The hotel bathroom wasn't clean there was hair left in tub. The internet connection is VERY poor which forced us to watch an outdated television set which didn't have a clear picture. The bathrooms in the lobby were out of order and the one that was available for use the staff bathroom was filthy

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Camere

Le camere sono datate, con cuscini piccoli, TV più vecchie o sgranate e occasionali problemi di temperatura o acqua calda; anche l'affidabilità del Wi-Fi è incostante. Alcune camere sono spaziose.

Recensioni degli ospiti correlate

6

Paulette

22 set 2024

·

Soggiorno di 1 notte

Hum! My room was 90 degrees when I arrived. No gluten free or protein options for breakfast. Close to family and fairly quiet with trains running by. Staff are friendly.

6

Juana

5 apr 2025

·

Soggiorno di 3 notti

Had to run the water for about 20 min to get hot water. Everything else was fine

4

Tina

26 ago 2025

·

Soggiorno di 1 notte

So many disappointments. It took over 15 minutes to check in. The Front desk clerk should be trained to NEVER say your room number out loud, especially when you are a single female and there is a stranger in line behind you. He ended up having the room across the hall from me, even though the occupancy was very low (I asked). Everything is outdated. TVs are old and do not work. You only get two bath towels. The coffee maker did not have cups and was filthy (hair, built-up dirt, etc.) The furniture was put together wrong (the drawer wouldn’t shut). I called down to the lobby to address my concerns, but it went to an answering service, and I was told to leave a message (it was 8:00 pm), and I never received a call back. I was not advised there was a breakfast bar, and I wish I hadn’t stumbled upon it. When I was there, it only had cold tater tots, hard pancakes, and a meager choice of bread and cereals. For the price of $150, I was shocked by the condition of the property. Go to Yorkville for your hotel and stay with a trusted chain.

6

OTHERON

8 set 2025

·

Soggiorno di 1 notte

Facility is dated. In desperate need of updates

4

Damecia

26 mag 2024

·

Soggiorno di 1 notte

The pillows were small and Itchy, the room was super out dated,TV was the size of a laptop with a very grainy picture. Wi-Fi was slow or not working. The pool was nice and the lobby was beautiful.

10

Csaba

29 lug 2024

·

Soggiorno di 2 notti

Very large room that has a living room area with a couch that has a pull-out bed. Hotel was nice and clean.

8

Rita

28 ago 2024

·

Soggiorno di 1 notte

Needed a room while working in the area. Room was pretty quiet and clean. Could not find any outlets near bed, only one on desk lamp. No way to plug in phone and laptop for working. Room was dated, pillows were small, thin, misshapen squares. Overall decent enough. Overslept a little the next morning so missed breakfast before needing to head out for work. Used a lot of key cash for this booking and without it, I’m not sure this room would have been worth a price tag over $100

6

Hector

14 gen 2025

·

Soggiorno di 2 notti

I wish i could give a better review but the staff was wonderful. The rooms were dated, free wifi that couldn't connect, the tv picture was snowy, rooms were very dusty, the hot water only worked if we ran the sink hot water while trying to shower, the shower was so slippery i actually fell trying to step out, key cards had to be replaced 3xs in 2 days they would quit working. Location was convenient for food and shopping.

8

David

8 mar 2025

·

Soggiorno di 1 notte

My main complainment is thehot water in the shower only gave room temperature water

6

Patty

7 nov 2023

·

Soggiorno di 1 notte

The night time front desk gentleman was great, showed us to our room. But the room was strange, the pillows were super small, there were 4 on each bed, not enough blankets and the beds uncomfortable.

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Servizio

Il servizio è misto: molti hanno trovato il personale cordiale e disponibile, ma altri hanno riscontrato check-in lunghi o negati durante la notte, carenza di personale, scarsa reattività e problemi di fatturazione o addebiti doppi.

Recensioni degli ospiti correlate

2

Pedro

24 ago 2024

·

Soggiorno di 1 notte

I booked a room on 08/17 called to let them know I would be checking in late around 2 am I was told by Michelle I would not be allowed to check in at that time and that she would cancel my reservation it has been a week yet haven’t received a refund I called for an update & was told by Michelle there are no refunds & that I was given wrong information when it was her I talked to when calling the first time asked for a manager and turns out she is the manager completely rude and no help at all I will be calling corporate to see about my refund

4

Leslye

14 gen 2025

·

Soggiorno di 1 notte

Our first room had a dirty toilet, beer cans in the garbage can, soap dispenser in the bathtub had leaked all over the tub(dried residue), dead lady bugs all around the edge of the carpet and the alarm clock was off by an hour. So obviously, this room had not been used for a while. I went back to the front desk and the lady said she would put us in another room. Only had excuses for the other rooms condition, no I am sorry. Second room, the tv didn’t work at all, so the maintenance man replaced it. Next morning the manager Frankie checked us out and I told him of all the problems and I asked if they could take off $50 for our troubles. He said he would, but couldn’t do it until that evening. So I kept checking my credit card statement on line and no $50 refund. In fact, they had double charged us for that one night stay. So I called and they took off the double charge no problem, but still no refund of the $50 promised to me. After a good month of calling and talking to Frankie, I gave up on ever getting a $50 refund. We will NEVER stay at this place again!! Horrible customer service and flat out liars!

10

Tony

31 mag 2025

·

Soggiorno di 1 notte

The entire staff was very polite and helpful.

6

Marcy

29 nov 2024

·

Soggiorno di 2 notti

Day staff was very rude and arrogant. Housekeeping was terrible. When asked to get a light clean, the room was ignored. And no cleaning was done.

4

Tina

26 ago 2025

·

Soggiorno di 1 notte

So many disappointments. It took over 15 minutes to check in. The Front desk clerk should be trained to NEVER say your room number out loud, especially when you are a single female and there is a stranger in line behind you. He ended up having the room across the hall from me, even though the occupancy was very low (I asked). Everything is outdated. TVs are old and do not work. You only get two bath towels. The coffee maker did not have cups and was filthy (hair, built-up dirt, etc.) The furniture was put together wrong (the drawer wouldn’t shut). I called down to the lobby to address my concerns, but it went to an answering service, and I was told to leave a message (it was 8:00 pm), and I never received a call back. I was not advised there was a breakfast bar, and I wish I hadn’t stumbled upon it. When I was there, it only had cold tater tots, hard pancakes, and a meager choice of bread and cereals. For the price of $150, I was shocked by the condition of the property. Go to Yorkville for your hotel and stay with a trusted chain.

2

Nicolas

17 set 2025

·

Soggiorno di 1 notte

Our flight got in Late so at 2.30am we arrived at the hotel and the front desk said that the system did not allow to check. So in order to stay we need to pay again for the night. We traveled a lot and this is the first time,l confronting this situation.

6

Bill

9 set 2024

·

Soggiorno di 1 notte

Every day was a new adventure with our room. There seemed to be a major disconnect between the booking system and the front desk computer system. The room we were booked into seemed to daily disappear from the system cousing an almost daily stop at the front desk to correct. We were booked in for 6 days. On the final evening, another guest attempted to use a key card to come into our room, unsuccessful but returned 10 minutes later with hotel staff and opened the door but were unable to enter as we had the security lock in place. When I brought this up the next morning, the front desk showed we were already booked out and that no one was in the room. The week seemed to have us checked in but a mystery of what room we were in. The front desk was very helpful, however it all seemed like a needless waste of time. We understand the staff shortages in all areas of hospitality, however I do not think this a staff issue and more of a technology issue.

4

David

1 giu 2024

·

Soggiorno di 3 notti

When we first arrived we had no hot water in the shower, went down to the lobby and the lady at the front desk had an attitude as if we were lieing stating well you are on the 3rd floor it can take a while to get hot, I then advised I let the water run for 20 minutes and it was ice cold , ended up having to change rooms due to the maintenance man found it was a bad valve. We then kept getting locked out of our room multiple times a day due to the keys stop working. There was only one gentleman at the front desk that was professional and respectful, the two lady’s had horrible attitudes and always seemed to be annoyed they actually had to do their job and would argue if you told them something was wrong.

8

Sharon

18 nov 2023

·

Soggiorno di 1 notte

Urine on toilet seat in first room but staff quickly changed our room to next door.

2

Rachael

16 mar 2025

·

Soggiorno di 1 notte

This hotel was completely vacant. They double charged me and made no accommodations to fix it. Guest service was non existent.

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Posizione

Comodo per Sandwich e le città vicine, con parcheggio facile e dintorni generalmente tranquilli. Alcuni ospiti hanno notato il rumore dei treni.

Recensioni degli ospiti correlate

10

Deepak

25 set 2023

·

Soggiorno di 1 notte

Excellent Location and close to Facebook Datacenter

10

Raymond

27 ott 2024

·

Soggiorno di 1 notte

Huge and woods around property.

8

MICHELE

20 gen 2025

·

Soggiorno di 2 notti

It's five-teen minutes to our son's house in somonauk

8

Kelli

30 mag 2023

·

Soggiorno di 2 notti

The pool was freezing cold. It needs a heater. Breakfast was very good. It was only minutes to Sandwich restaurants and shopping.

10

Jennifer

7 lug 2025

·

Soggiorno di 3 notti

It was a good property and very convenient for a quick weekend trip

10

Carrie

31 mag 2024

·

Soggiorno di 2 notti

Decent stay. Nearby train track made for one difficult night of sleep. Stayed in a two queen room since a king room was about $50 more/night…seems very weird. Prices are too high for the hotel but they have you over a wheel barrow since there aren’t many options in the immediate area.

8

Rita

28 ago 2024

·

Soggiorno di 1 notte

Needed a room while working in the area. Room was pretty quiet and clean. Could not find any outlets near bed, only one on desk lamp. No way to plug in phone and laptop for working. Room was dated, pillows were small, thin, misshapen squares. Overall decent enough. Overslept a little the next morning so missed breakfast before needing to head out for work. Used a lot of key cash for this booking and without it, I’m not sure this room would have been worth a price tag over $100

10

Michael

5 mag 2023

·

Soggiorno di 2 notti

Real quiet

8

Anisa

22 nov 2024

·

Soggiorno di 1 notte

Easy parking and near grocery store.

10

Diane

12 set 2023

·

Soggiorno di 3 notti

Was great to go to the Sandwich Fair another year. The hotel was clean and quiet. Will stay there again.

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Ristorazione

Il ristorante e il bar in loco sono spesso chiusi e la colazione è spesso descritta come molto basilare con opzioni limitate. Sono stati segnalati anche problemi con il caffè e le forniture (ad esempio, panna, tazze).

Recensioni degli ospiti correlate

6

Theresa

12 ago 2025

·

Soggiorno di 2 notti

Very misleading for the price. I paid $325 for two nights and couldn’t check in until 4pm. We arrived at 3pm, were told our room was ready, but they wanted to charge $20 for the extra hour. We had a room with two queen beds, yet there were only two bath towels provided. The coffee was stale and lukewarm, and the “continental breakfast” was just cheap items—oatmeal, cereal, and muffins. The room looked like it had only been given a quick coat of paint. The large convention center felt deserted, and the bar/restaurant shown on the website wasn’t open at all. There is no actual bar or restaurant on site. The “fitness center” is just a narrow room with three machines. The place itself has a lot of potential, but until it actually offers the amenities shown online, they should charge less. Right now, you’re basically paying for a place to sleep and a cheap breakfast.

4

Tina

26 ago 2025

·

Soggiorno di 1 notte

So many disappointments. It took over 15 minutes to check in. The Front desk clerk should be trained to NEVER say your room number out loud, especially when you are a single female and there is a stranger in line behind you. He ended up having the room across the hall from me, even though the occupancy was very low (I asked). Everything is outdated. TVs are old and do not work. You only get two bath towels. The coffee maker did not have cups and was filthy (hair, built-up dirt, etc.) The furniture was put together wrong (the drawer wouldn’t shut). I called down to the lobby to address my concerns, but it went to an answering service, and I was told to leave a message (it was 8:00 pm), and I never received a call back. I was not advised there was a breakfast bar, and I wish I hadn’t stumbled upon it. When I was there, it only had cold tater tots, hard pancakes, and a meager choice of bread and cereals. For the price of $150, I was shocked by the condition of the property. Go to Yorkville for your hotel and stay with a trusted chain.

10

CHITOKA

11 mag 2024

·

Soggiorno di 1 notte

The breakfast is subpar… they changed the coffee creamer to the powdery cheap stuff. They reduced the coffee options from three down to one.

8

Gregory

21 lug 2025

·

Soggiorno di 2 notti

The facility met our basic needs. Unfortunately the restaurant is now closed, so no food services availale, no morning breakfast, they don't even have ice machines available. The other down side is the facility does not have ducted air conditioning so the lobby and the hallways are warm and uncomfortable.

8

Paulette

26 giu 2023

·

Soggiorno di 2 notti

Liked the pool area as well as helpful staff . Breakfast was only carbs, no protein. Distressed furniture in rooms. Weeds in back parking lot. Not able to add my membership number to my reservations.

4

Joe

10 giu 2024

·

Soggiorno di 1 notte

They still have not opened any food or drinks due to Covid scare. Their free breakfast consist of dry cereal Their average night rate of $184 is excessive. Other family members complained of no hot water for showers.

2

Eileen

1 set 2025

·

Soggiorno di 4 notti

There was no dining no coffe in the am continental breakfast a joke represented as full dining and bar no bar

2

Arthur

28 nov 2025

·

Soggiorno di 4 notti

Just over bad experience. Said bar and restaurant but neither. Sais breakfast. None. Took almost 20 minutes to get the water hot in the room to shower. Had to go to front desk 3 times to gerlt room keys to work when we got their. Checked out 2 days early and they didnt care. Will not stay their again

6

JAMES

28 ott 2024

·

Soggiorno di 1 notte

When we arrived we found no blankets on the bed which we thought strange, also no liquid soap in the shower dispenser. The breakfast barely qualifies as "continental" with only oatmeal, cereal and some muffins. However with the negative I would say the beds were quite comfortable.

4

Bryan

12 lug 2025

·

Soggiorno di 1 notte

No cream or sugar for coffee and a box of Walmart stale doughnut holes This property doesn’t care!

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Mese	Prezzo medio
gennaio	99 USD
febbraio	128 USD
marzo	154 USD
aprile	112 USD
maggio	130 USD
giugno	123 USD
luglio	134 USD
agosto	133 USD
ottobre	106 USD
novembre	100 USD
dicembre	92 USD

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $112	19 $111	20 $112	21 $112	22 $111	23 $133	24 $134
25 $115	26 $117	27 $115	28 $115	29 $116	30 $142	31 $138

dom	lun	mar	mer	gio	ven	sab
1 $115	2 $115	3 $116	4 $115	5 $114	6 $136	7 $133
8 $116	9 $116	10 $114	11 $115	12 $116	13 $131	14 $133
15 $115	16 $117	17 $117	18 $118	19 $119	20 $150	21 $141
22 $119	23 $116	24 $118	25 $121	26 $121	27 $138	28 $138
29 $124	30

The Montcler Hotel - Redberri Luxury Collection

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Camera luna di miele, 1 letto king

Singola Standard, 1 camera da letto

Camera Standard, 1 letto king

Camera Deluxe, 2 letti queen

Camera Standard, 1 letto king, ad angolo

Camera Premium, 2 letti queen

Camera Standard, 1 letto king, doccia a filo pavimento

Camera Premium, 1 letto king

Camera Standard, 2 letti queen, doccia a filo pavimento

Recensioni degli ospiti su The Montcler Hotel - Redberri Luxury Collection

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