The Code Hotel

We arrived in the late afternoon by rental car. While the property provided notice that the main entrance was inaccessible, finding the actual entrance and parking area was challenging for first-time visitors unfamiliar with the area. Clearer arrival instructions would have been helpful. Unfortunately, the guest experience went downhill from there. From the moment we arrived, the staff appeared more focused on ending their shift than assisting guests. After a long flight, we were looking forward to relaxing by the pool, which was advertised as open. However, we were informed that the pool was already closed and that it closes at sunset. This restriction was not disclosed during booking, making it a disappointing surprise. Rather than offering alternatives or helpful information about the property and surrounding area, staff interactions felt rushed and dismissive. The room itself was clean and attractive, but noise was a significant issue. Early the next morning, we were awakened by a child screaming in the hallway, with the sound amplified by the hard flooring and echoing throughout the corridor. It highlighted why many hotels choose carpeted hallways to reduce noise transmission. Overall, the property provided a place to sleep for the night, but little beyond that. Between the lack of helpful service, unexpected amenity restrictions, and noise issues, it did not deliver the experience we expected. Unfortunately, it is unlikely that I would choose to stay here again.

Fantastic staff! Beautifully maintained rooms. Comfortable beds. Amazing kitchen with quality appliances and accessories. Thoroughly enjoyed our stay.

Check in experience was great. The entrance for uber and other cars is down through the lower parking lot with the elevator to the lobby floor. Very new construction so everything is very clean and well maintained. A lot of nice restaurants and bars nearby. Also there’s a conviennent Cuvée coffee shop built into the lobby for breakfast and a nice place to work on your computer. Highly recommend Staff were accommodating and friendly.

One night at The Code and it felt like my own Austin studio. Full kitchen with a stove, sink and coffee maker, a window made for slow sips, a comfy couch and a really nice bathroom. Clean, comfortable and thoughtful. I’d happily stay again.

Great stay, no complaints