華盛頓學院公園假日飯店 (I-95) IHG 旗下飯店

Surprised about all the seating, considering the room felt a little small. There were a lot of different machines and exercise equipment which I was very happy with. The pool was nice and actually felt like a heated pool. The location was nice, we just followed 1 into D.C. The only thing I wished it had was a continental breakfast, but that just meant we got to try some of the local places for breakfast.

Great. Starting with Tyrae at check-in. Had an unfortunate room situation that was quickly resolved. I was provided a different room. Tyrae apologized, and ensured no issues with new room. This set the tone for a positive guest experience. Noemi was unforgettable. She is customer focused, very personable and made sure needs were met and you enjoyed meal. Her staff was great. Breakfast was beyond great, buffet always refreshed, food great, areas were always clean. Tony made great omelets. Enjoyed breakfast to the point I forfeited eating at local restaurants. Overall hotel staff was pleasant and helpful. Unfortunately parking was a challenge Friday and Saturday nights due to onsite events. Parking flowed to the Ikea lots due to party guests. While this was inconvenient it helped that staff were apologetic and made recommendations.

Everything was great only thing i would complain about is, they dont offer suites for large families, no smart tvs with Netflix their pool dont seem to be getting proper filtration it looked a bit dirty too much clorine made my eyes burn. But other then that its perfect for the price, very clean and the best location. Its in my favorites

Well-equipped gym

Parking was difficult. Was told its first come first serve. Was a little off putting. Rest was fine

We had a great stay! No complaints. Clean pool (we were the only ones using it both days we stayed) clean rooms, quiet. Great for families.

Not near enough parking

Pros: The stay we good. Check in was quick. The lady at check in was friendly and nice. Room service was great. Room was very clean no issue. Cons: 1 elevator ..hotel was busy with two events. If you didn’t catch it you have to catch the next one. Another thing power went out don’t know why. But it wasn’t weather or nearby construction it was just out for a few hours. No apologies

This hotel needs some updating. The indoor pool needs cleaning badly. The water was murky and there was trash around the pool. Overall, our stay was good. Our room was clean and comfortable.

Pool was closed for over 8 hours for a private party and other guests did not get to enjoy the pool. I played in 5 softball games in over 100 degree heat and would have loved to use the facilities.

Loved the room! Very clean and spacious!

First room we stayed in had bugs all over the room. They did move us to a different room that was better however we were still just uncomfortable after seeing all the bugs in the first room

The room I stayed in had roaches. Unfortunately, after reading Google reviews, it seems to be common in this hotel. Now, I have stayed in many hotels around the world and never had this problem. I recommend that the hotel fix this issue stated by many guests and if guest were to stay there, make sure your belongings especially food are sealed.

The floor had cookie crumbs on it, the bed had a long black hair under the pillow. The windows were disgustingly dirty and the room smelled obnoxiously like cheap deodorant. There was no way I could even air the room or crack a window. The bathroom was slimy and smelled like stale pee.

So! I must say overall, the staff was impeccable! If I can remember the young lady's name that assisted me at the front desk...I would shout her out to the top of my lungs! Professionalism was top tier and she helped me with getting a decent enough room where I wouldn't be located close to the stairs nor an elevator. She definitely went above and beyond. However, the only reason why I rated the hotel an overall 2 stars on the cleanliness aspect of the room was because our room seemed very much damp. Damp in a way where the carpet was smelled like mildew. There was ants on the bed. There were ants on the countertop; where the microwave and the coffee maker was located. On the bed...yes thee bed. The AC for some reason just was not cooperating the way that it was supposed to, and Maryland usually not being a humid state, this summer is giving Florida where Im originally from. Everything else was kool just gave wet and not fully dry. Even though my stay was short where I just needed somewhere to lay my head for a couple of hours and then I was out. It was very much kind of uncomfortable, but I made do. I didn't want to be that person to keep switching rooms all weekend, just for a 48-hour stay.

Black mold in room with a musty stinky smell. Horrible. Ice bucket in the room they moved us to had mold in it as well. Never staying at the place again.

This hotel smelled so good and very clean. I was able to check in early. Will stay again.

The property has roaches.

The rooms and property were very clean.

Bed bugs. I had to strip bed snd take showers. Felt very uncomfortable so I left.

The room was very nice, the bartender was great, he remembered our names; I couldn't figure out the heating/AC, there was a thermostat in the room running AC and I wanted heat and couldn't get it to stay off for any extended period of time.

Overall a nice place to stay, little bit noisy in highway facing rooms, though that didn't bother us too much.

Has everything you might need for a quick stay. Has a fridge and microwave in the room. My room’s top two outlets near the tv didn’t work. Also, I did see a bug in my room. Tv is also a bit lackluster. No option to cast and the guide option doesn’t work. Channel one has the guide however. Very close to the Wawa and close to a shopping plaza with a dollar tree and other eateries. There are bus routes near the property that make nearby travel pretty accessible. A bit far from downtown Washington but still close enough that it isn’t a total pain to get to.

It was was an average stay. Place was clean, but it took 3 trips back and forth to get room key working in which then resulted with a different room. Toilet would not flush and that was unpleasant.

We recently stayed at this hotel for a week and had a mixed experience. The front desk staff was nice and accommodating, which I appreciated. The location is convenient However, the facilities are quite outdated. For the first two days, we stayed in room 1204, which is above the front desk. The noise from the parking lot below was easily heard, and the air conditioning was a bit loud. After I complained, we were moved to room 1415 on the 4th floor. It was much quieter, but we encountered several issues: the bathroom drain was clogged, the outlet next to the sofa didn’t work, and the refrigerator was broken. The front desk staff moved us again to room 1419. While this room was better, the two outlets on the desk didn’t work, and the bathroom door didn’t close properly.

The room we were in was facing a major highway and it was very noisy.

The problem was the AC/heat unit! So incredibly loud I thought it would explode, all night, couldn’t watch TV or talk on the phone with it on, too hot with it off

Room thermostat was set at 75…had to reset it several times. Too hot. Breakfast attendant was fantastic. Enjoyed the breakfast selection very much. Room was clean and bed was very comfortable.

We were disappointed in the quality of our room. Our door would not close without pushing with all your body weight. The bathroom was clean but poorly maintained. The toilet seat was loose and felt like it was going to fall off. The faucet handle on the shower and sink were so loose it was just a matter of time before it fell off. This made it very difficult to to adjust the temperature of both and posses a danger of being burned by hot water. What bothers me most is housekeeping is in this room most likely daily and no managers are aware of the dangers I explained.

The hotel is ok but is very outdated the air conditioner cut off unexpected even though i set the thermostat

The receptionist was so kind & helpful. Very friendly.

Understaffed, the front desk is not always manned. Had to wait on a few occasions just to check in and for assistance. Close to a gasoline station and Wawa in case you need to get last-minute items.

Lee at the front desk was so helpful and never lost her patience. We were there during national history week and I know the hotel was booked. She was so patient with everyone and extremely kind and made our stay very pleasant. The kids love the pool and the workout room, it was a little noisy, but we were in a room right off the main lobby so that’s not unexpected

The staff was hands down some of theeee best I have ever encountered. They anticipated my needs, showed kindness during every interaction, went above and beyond their job function to ensure my happiness and I would stay here again in a heartbeat! I wish I knew the managers name as well as front desk associates who checked me in but they deserve a bonus or something! I was on crutches due to a broken bone and they were just phenomenal!

The woman who checked us in was so kind and seeet! She did a great job….

Housekeeping didn’t come until after 4pm and that was after multiple calls. More importantly, there customer service was awful and manager never even returned my calls after 3 messages left, will not stay here again!

Terrible - front desk said they could not send a blanket, extra towels, coffee pods up to room because ONLy one person working the desk for the night. No housekeeping available for our stay - never stayed anywhere like this before

Everything was wonderful until check out. Twice! Cleaning staff entered our room. The first person knocked and immediately opened the door. The second time they just opened the door. All beginning around 9 and check out was 12:30!

Our check process was very smooth. Miss Ella was very kind and accommodating to us.

I had a very frustrating stay at this hotel. When I first checked in, I was given a room that clearly hadn’t been cleaned — it looked like someone had already been staying in it. I called the front desk, and the staff member confirmed it hadn’t been cleaned yet. I then had to wait for him to come up and give me a new key for a different room. The room I ended up in wasn’t much better — it had a musty smell and didn’t feel very clean overall. I stayed for two nights and checked out on a Sunday. It’s now been three weeks, and I’m still waiting for my deposit to be returned. I’ve called four times in that period, and each time I was told the deposit had been released and to just wait. It wasn’t until today that I was informed there was a cleaning fee charged due to alleged stains on the sheets — something I was never notified about via phone or email. Every time I previously called, no one mentioned this charge. When I asked to speak to a manager, I was told she wouldn’t be available until later in the day. Overall, the communication and cleanliness were poor, and the lack of transparency around charges is unacceptable. I will be disputing the charge with my bank if it’s not resolved. I wouldn’t recommend staying here.

location is conveniently located to dining options and close to highway

Great location, clean

Perfect location right next to ikea and the beltway

Good location. Close to the University of Maryland.

Safe and clean place to stay for those visiting DC but not wanting to stay in the city. It's a 10min drive from the College Park metro station and then a 20min metro ride into the city. Would stay here again!

Easy check in Great location off highway-surrounded by food options 4 minutes drive to Greenbelt station Front desk reception ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Convenient to UMD.

First time staying this location, very convenient

We loved the location of the hotel next to the IKEA.

Convenient

This was a very disappointing stay. But first, the positives: 1. The hotel was relatively clean. 2. My room was comfortable. 3. I had 2 positive interactions with staff. 4. Maintenance staff were efficient and professional. The negatives: 1. Breakfast is not included, though it's implied that it is. Not to worry because-- 2. Breakfast ioptions are HORRIBLE. The eggs are labeled as cage-free, but I'm unaware of shelled eggs that look and taste like powdered eggs. And if the eggs WERE, in fact, real eggs, shame on the cook!! The bacon was limp and soggy, the sausage was undercooked. Even the juice was nasty. Definitely not worth the $15.50 they charge. 3. The hotel advertised a shuttle. There was a shuttle on premises. But there was either no one to drive the shuttle, or the shuttle wasn't working. I'm not sure which, because no one could get the story straight. Regardless of the rationale, I had to use Uber to get to and from my daily meetings--an expense I hadn't figured into my trip planning. 4. The indoor pool would have been a great amenity... but the water was green. In all, it's quite a shame that a hotel in such a great location exhibited such disinterest in offering high-quality customer service. Please know that I attempted to share my experience with the general manager but, at the time of this review posting, I've not received a response to my request for a conversation.

Bed was good food was paid for breakfast was also good but $17/pp

This hotel was one of the cheaper options so I was surprised at how nice it was. It was clean and had wonderful staff, especially the servers at dinner and breakfast. You do have to pay for breakfast, ($18) seems steep but i will say it was a top notch breakfast buffet for a hotel. Parking is the only slight downfall, the lot was very small compared to the amount of guests. Its possible there is another area for parking that I missed.. Either way it is well worth finding a parking spot. I enjoyed my stay and 100% would recommend to anyone.

Had a great stay while visiting my daughter, a UMD alum. Hotel was very clean, front desk was friendly and helpful, the price was well worth it. The breakfast buffet was exceptional and the waiter at 7am was great. I would definitely stay there again and recommend this hotel to friends visiting the DC metro area.

The property seemed to be organized and well-kept. The room was clean and air flowed properly throughout the night. We struggled with the breakfast options as the food quality appeared below our expectations. When we asked about the breakfast package, the concierge/food staff was rude and sarcastic with her responses towards my elderly mother. She could’ve answered our questions plainly and simply. This was distasteful but other than that, the service and quality of the stay was above my expectations.

Breakfast was worth paying for. Bar/Restaurant in the hotel. Wildwings and WaWa are within walking distance. Definitely will stay again. Came for a football game.

Should've paid the extra $6 on hotels com for breakfast as it's $18 at the hotel and fantastic. Beds/pillows were just so-so

It was a tough night. It says there’s a restaurant but it’s a small menu at the bar. The walls in the room are super super thin. We didn’t get a good night sleep because we listening to a crying child 90% of the night.

Staff was friendly and courteous. The inside of the hotel and rooms were clean. Housekeeping was prompt each day with new towels and making beds. Overall a great experience and a place we would stay short term in the future. Our only complaint was the cost of breakfast being $20 per guest over the age of 11.

Trying not to be petty...I hate that the shower can't be turned on without stepping into the shower. The water at first is very cold and you can't avoid it. Love the breakfast and the staff....third time I stayed here where the tv's attached to the exercise equipment didn't work. FIX THAT.