Gateway on Monash

Un hotel "boutique", según, nada más inapropiado para esa designación. Más parecido a un Bates Motel. Un olor horrible en el cuarto, imposible saber a qué. Lejos de todo. Una noche, tarde, llegué y estaba desprogramada la llave electrónica del cuarto; un rollo para resolverlo, pues no hay nadie en recepción. Trato rudo. Sólo se salva un muchacho colombiano que ahí labora. Un desastre.

Always a great place to stay..love the spa rooms and its always quiet here despite been on a main road..staff usually very accommodating to most requests and always helpful!

Easy parking,room clean,bathroom needs new silicone around spa etc otherwise great place

All good 👍

Amenities, no microwave fridge not defrosted.. Pool and sauna and spa all not clean or working and no privacy in pool area anyway due to the Trees being completely cut. Bar and bistro not open. The furniture could be cleaner . High speed wifi but the TV is not smart TV and there is no way to cast in or login into streaming.such as Netflix , Binge etc. When we first got there we had to change rooms due to the dirty linen , rubbish left behind, lamp broken and spa bath not cleaned. Court yard around pool dirty and not cleaned at all with chlorine it was green.and leaves and dirt on bottom of Pool floor, including filter broken and jets do not work in both pool and spa, which was dirty as well . Button on soa not working. I felt we should been compensated for the 3 night trip.