Volver a buscar

HF Fénix Garden

159 US$

/ noche

Promedio para septiembre

HF Fénix Garden - Image 1

HF Fénix Garden - Image 2

HF Fénix Garden - Image 3

HF Fénix Garden - Image 4

HF Fénix Garden - Image 5

Precios para HF Fénix Garden

Selecciona fechas para ver precios y disponibilidad

159 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En HF Fénix Garden, los precios por noche son de 80 US$ de media en el mes más barato (enero) y de 159 US$ en el mes más caro (septiembre), según los últimos 12 meses.

Precio medio por noche en HF Fénix Garden por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	80 US$
febrero	80 US$
marzo	102 US$
abril	126 US$
mayo	159 US$
junio	136 US$
julio	117 US$
agosto	117 US$
septiembre	159 US$
octubre	156 US$
noviembre	113 US$
diciembre	90 US$

Más caro: septiembre (aprox. 159 US$)

Más barato: enero (aprox. 80 US$)

Acerca de esta propiedad

Hotel con ubicación central en Lisboa con terraza, vistas al jardín y habitaciones con aire acondicionado que cuentan con televisores LCD.

Ubicación

Rua Joaquim Antonio De Aguiar, 3, Lisboa, Portugal

Más información sobre la ubicación

Opciones de habitación

6

Habitación Confort Con Cama Extragrande

Detalles de la oferta

1 Cama Doble

Capacidad: 2

183 ft²

Aire acondicionado

Caja de seguridad

Baño privado

6

Habitación Confort Twin

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

151 ft²

Aire acondicionado

Caja de seguridad

Baño privado

7

Habitación Estándar

Detalles de la oferta

2 Camas Individuales

o

1 Cama Doble

Capacidad: 2

151 ft²

Aire acondicionado

Caja de seguridad

Baño privado

8

Comfort

Detalles de la oferta

1 Cama Doble

Capacidad: 2

151 ft²

Aire acondicionado

Caja de seguridad

Baño privado

7

Habitación Económica

Detalles de la oferta

2 Camas Individuales

o

1 Cama Doble

Capacidad: 2

151 ft²

Aire acondicionado

Caja de seguridad

Baño privado

Reseñas de los huéspedes sobre HF Fénix Garden

8.7

Fabuloso

Basado en 1058 comentarios verificados

¿Quién se queda aquí?

Trabajo

4%

Pareja

55%

Familia

19%

Grupo

17%

Solo/a

3%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el HF Fénix Garden, los viajeros destacan su conveniente ubicación cerca de Marquês de Pombal, con metro y autobuses a pocos pasos, así como habitaciones limpias y confortables con camas grandes, y un personal notablemente amable y atento que contribuye a que las estancias sean agradables y acogedoras.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el HF Fénix Garden, los viajeros destacan su conveniente ubicación cerca de Marquês de Pombal, con metro y autobuses a pocos pasos, así como habitaciones limpias y confortables con camas grandes, y un personal notablemente amable y atento que contribuye a que las estancias sean agradables y acogedoras.

Los inconvenientes más frecuentes incluyen el ruido del tráfico en algunas habitaciones con vistas a la calle y problemas de mantenimiento ocasionales, como frigoríficos que no funcionan o débiles, y limitaciones estacionales en la calefacción o el aire acondicionado. El desayuno es ampliamente apreciado, aunque algunos huéspedes encontraron la selección repetitiva, tarda en reponerse o no incluido en algunas tarifas. En general, cabe esperar una estancia urbana bien gestionada, con una buena relación calidad-precio, excelentes conexiones de transporte y un servicio cálido.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones son sencillas; hay aparcamiento en el lugar, pero de pago y con acceso estrecho, y un pequeño espacio de estar al aire libre/jardín. Algunos huéspedes también utilizaron el bar de la azotea del hotel HF contiguo.

Reseñas de huéspedes relacionadas

10

Shellini

22 oct 2025

·

Se alojó 3 noches

The hotel was clean, location brilliant for getting around as it was right next to the metro. Staff were helpful and friendly. Plently of restaurants nearby. Lovely outside sitting area

The hotel was clean, location brilliant for getting around as it was right next to the metro. Staff were helpful and friendly. Plently of restaurants nearby. Lovely outside sitting area

10

Kristina

30 jun 2024

·

Se alojó 1 noche

The check in and check out process was very quick. Parking was available. It was close to public transit but also easy to walk to many places. The rooms were clean and the bed was comfortable.

The check in and check out process was very quick. Parking was available. It was close to public transit but also easy to walk to many places. The rooms were clean and the bed was comfortable.

10

Juan

9 sept 2025

·

Se alojó 2 noches

I had an absolutely wonderful stay at Hotel HF Fénix Garden in Lisbon! From the moment I arrived, everything exceeded my expectations. The buffet breakfast was outstanding, with a wide variety of fresh and delicious options that made every morning a real treat. A special mention goes to Sérgio from the restaurant, who was amazing and truly attentive — he made the experience feel warm and personalized. My room was spotless, comfortable, and offered an amazing view that made my stay even more special. I was also impressed with all the amenities provided in the room, which made it feel both modern and cozy at the same time. The only point I’d like to highlight is the parking access. It’s extremely tight and could be dangerous if you’re not very careful—honestly, it feels like an accident could happen easily given how narrow the entrance and exit are. That being said, everything else about this hotel was perfect, and I would absolutely recommend it to anyone visiting Lisbon. I’ll definitely come back on my next trip!

I had an absolutely wonderful stay at Hotel HF Fénix Garden in Lisbon! From the moment I arrived, everything exceeded my expectations. The buffet breakfast was outstanding, with a wide variety of fresh and delicious options that made every morning a real treat. A special mention goes to Sérgio from the restaurant, who was amazing and truly attentive — he made the experience feel warm and personalized. My room was spotless, comfortable, and offered an amazing view that made my stay even more special. I was also impressed with all the amenities provided in the room, which made it feel both modern and cozy at the same time. The only point I’d like to highlight is the parking access. It’s extremely tight and could be dangerous if you’re not very careful—honestly, it feels like an accident could happen easily given how narrow the entrance and exit are. That being said, everything else about this hotel was perfect, and I would absolutely recommend it to anyone visiting Lisbon. I’ll definitely come back on my next trip!

8

Fabrice

30 ene 2024

·

Se alojó 2 noches

Personnel tres agréable et donne tous les renseignement, parking cher mais tout est cher a Lisbonne

Personnel tres agréable et donne tous les renseignement, parking cher mais tout est cher a Lisbonne

10

W

10 jun 2025

·

Se alojó 2 noches

Using Fenix Music Rooftop bar next door was nice. Breakfast ok.

Using Fenix Music Rooftop bar next door was nice. Breakfast ok.

10

Larry

22 nov 2025

·

Se alojó 6 noches

Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!

Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!

8

Etienne

26 jul 2025

·

Se alojó 6 noches

Nous avons passé un super séjour. La propreté de la chambre était irréprochable chaque jour que nous avons passé. Le personnel est très agréable. En revanche, le jardin manque un peu de vie et de naturel. Globalement nous sommes très satisfait de notre séjour, on recommande !

Nous avons passé un super séjour. La propreté de la chambre était irréprochable chaque jour que nous avons passé. Le personnel est très agréable. En revanche, le jardin manque un peu de vie et de naturel. Globalement nous sommes très satisfait de notre séjour, on recommande !

10

Bruce

2 may 2025

·

Se alojó 2 noches

Central location is great to get around Lisbon. Metro stop right across the street. Great view from rooftop bar at Hotel Femix Music next door.

Central location is great to get around Lisbon. Metro stop right across the street. Great view from rooftop bar at Hotel Femix Music next door.

8

Petrica

27 ene 2025

·

Se alojó 1 noche

The garage is very convenient for this city and very nice!

The garage is very convenient for this city and very nice!

8

Myrna

17 may 2025

·

Se alojó 3 noches

Very convenient that the property had a very good generator while the 10 hour power outage in all of Portugal and Spain

Very convenient that the property had a very good generator while the 10 hour power outage in all of Portugal and Spain

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las habitaciones y las zonas comunes se describen constantemente como muy limpias, con un servicio de limpieza fiable. Se han notado algunos problemas aislados, como plagas u olores en el baño.

Reseñas de huéspedes relacionadas

10

Samuel

1 ago 2025

·

Se alojó 3 noches

Clean, quiet, with attentive and helpful staff. Perfect location near metro. Amazing value

Clean, quiet, with attentive and helpful staff. Perfect location near metro. Amazing value

8

Nicolas

2 may 2024

·

Se alojó 4 noches

Très bien placé Proche aéroport avec metro et proche centre ville soit à pied soit en metro. Très propre Très bonne literie Bien insonorisé Bon petit déjeuner Il y a uniquement les odeurs désagréables de la salle de bain qui étaient désagréables. Très bon séjour

Très bien placé Proche aéroport avec metro et proche centre ville soit à pied soit en metro. Très propre Très bonne literie Bien insonorisé Bon petit déjeuner Il y a uniquement les odeurs désagréables de la salle de bain qui étaient désagréables. Très bon séjour

10

Lisa

19 jul 2025

·

Se alojó 5 noches

We arrived early in the morning but they were able to check us in. The room and the bathroom are big and clean. The bed is comfortable. It's walkable to metro station and busses. The breakfast has variarities. Mostly, the staff were very friendly and helpful! My family had a great time staying in this hotel.

We arrived early in the morning but they were able to check us in. The room and the bathroom are big and clean. The bed is comfortable. It's walkable to metro station and busses. The breakfast has variarities. Mostly, the staff were very friendly and helpful! My family had a great time staying in this hotel.

10

BEATRIZ ELENA

8 jul 2025

·

Se alojó 3 noches

Excelente servicio, comodidad limpieza

Excelente servicio, comodidad limpieza

10

Juvenilson

4 oct 2025

·

Se alojó 4 noches

Bom atendimento, quarto limpo, confortável,

Bom atendimento, quarto limpo, confortável,

2

KIN TAK MANSON

2 may 2025

·

Se alojó 6 noches

Our stay was really bad. When we found cockroaches the 2nd time, we made a complaint to the front-desk again and asked for a room change. The front-desk attendant, showing no sympathy at all, immediately excused that a room change could not be arranged because the hotel was full. We asked her for an acceptable solution but had to leave because of our scheduled visit. We came back at night and asked for an update. The front-desk attendant called someone to get an update, showing his sympathy, and then affirmed that we could change a room ANY TIME on the next day. In the morning of that day, we asked the front-desk attendant whom we made the complaint the details of the room change, which was supposed to be properly arranged. Once again, she was very straight, showing no sympathy at all (not even a smile), and said that the room change could only be arranged after noon, the official checkout time, rather than ANY TIME as committed. We mentioned that this was not possible as we had some arrangements. We were really doubtful that for a hotel with almost 100 rooms, there must be someone who checks out early. She neglected our doubt and simply suggested us to pack our stuff so that their staff members could move our stuff to the other room, without considering that travelers had tight schedules and could not spare time to pack and unpack. Without any acceptable solution, we had to stay in the same room, with cockroaches.

Our stay was really bad. When we found cockroaches the 2nd time, we made a complaint to the front-desk again and asked for a room change. The front-desk attendant, showing no sympathy at all, immediately excused that a room change could not be arranged because the hotel was full. We asked her for an acceptable solution but had to leave because of our scheduled visit. We came back at night and asked for an update. The front-desk attendant called someone to get an update, showing his sympathy, and then affirmed that we could change a room ANY TIME on the next day. In the morning of that day, we asked the front-desk attendant whom we made the complaint the details of the room change, which was supposed to be properly arranged. Once again, she was very straight, showing no sympathy at all (not even a smile), and said that the room change could only be arranged after noon, the official checkout time, rather than ANY TIME as committed. We mentioned that this was not possible as we had some arrangements. We were really doubtful that for a hotel with almost 100 rooms, there must be someone who checks out early. She neglected our doubt and simply suggested us to pack our stuff so that their staff members could move our stuff to the other room, without considering that travelers had tight schedules and could not spare time to pack and unpack. Without any acceptable solution, we had to stay in the same room, with cockroaches.

10

Fiona

21 may 2025

·

Se alojó 3 noches

This is only a 3 star but I've been in worse 4 star properties. Very clean, everything you need, very nice staff. A bit of a walk down to the main centre but not too far.

This is only a 3 star but I've been in worse 4 star properties. Very clean, everything you need, very nice staff. A bit of a walk down to the main centre but not too far.

10

Antonio C

2 oct 2025

·

Se alojó 1 noche

Muito bem atendido, quarto limpo, espaçoso, confortável, café da manhã excelente.

Muito bem atendido, quarto limpo, espaçoso, confortável, café da manhã excelente.

10

Richard

9 abr 2024

·

Se alojó 3 noches

This is a great value, well run hotel that is well located and close to the Metro system. The rooms are so well thought out: socket next to the bed, huge window out to your personal patio (I was on 8th floor). Electric blind, well lit bathroom, fridge, tea and coffee. The team on reception were all very friendly and cheerful. And I got up late on one of my days, not leaving the room until 2pm - and my room was still made up. A pleasant surprise. Thank you Fenix! I will definitely come back.

This is a great value, well run hotel that is well located and close to the Metro system. The rooms are so well thought out: socket next to the bed, huge window out to your personal patio (I was on 8th floor). Electric blind, well lit bathroom, fridge, tea and coffee. The team on reception were all very friendly and cheerful. And I got up late on one of my days, not leaving the room until 2pm - and my room was still made up. A pleasant surprise. Thank you Fenix! I will definitely come back.

10

Tatiana

24 ene 2026

·

Se alojó 6 noches

Quarto e áreas comuns excelentes bem como o café da manhã. Priorizaram a limpeza do.quarto. É importante destacar a gentileza e simpatia dos funcionários, sobretudo Diana, Mauro e David (restaurante).

Quarto e áreas comuns excelentes bem como o café da manhã. Priorizaram a limpeza do.quarto. É importante destacar a gentileza e simpatia dos funcionários, sobretudo Diana, Mauro e David (restaurante).

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente cómodas, a menudo espaciosas, y cuentan con camas grandes y confortables; algunas ofrecen vistas tranquilas al patio interior o balcones. Entre los inconvenientes se incluyen el ruido del tráfico en las habitaciones con vistas a la calle y problemas ocasionales con los frigoríficos, la presión del agua y la calefacción o el aire acondicionado según la temporada.

Reseñas de huéspedes relacionadas

8

Sheila

10 abr 2024

·

Se alojó 2 noches

Friendly staff and overall the room was nice. My only complaint would be the lack of insulation from the windows. They must have been single pane glass next to the busy street, because the noise level was so loud that I kept thinking the windows had to be open!

Friendly staff and overall the room was nice. My only complaint would be the lack of insulation from the windows. They must have been single pane glass next to the busy street, because the noise level was so loud that I kept thinking the windows had to be open!

10

Michael

1 feb 2025

·

Se alojó 3 noches

Very clean and modern and quiet. It is in a business area with a nearby park and a few dining options. Uber rides to train station and airport about 10-12 euros from here.

Very clean and modern and quiet. It is in a business area with a nearby park and a few dining options. Uber rides to train station and airport about 10-12 euros from here.

10

Karen

22 feb 2026

·

Se alojó 3 noches

Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of

Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of

4

Meng-Han

5 sept 2025

·

Se alojó 6 noches

The room is not sound proof and I can not sleep well due to the traffic noise on the street. The fridge is not working. The staff is not friendly and cannot help with my unexpected change of the trip plan due to the LIS airport strike.

The room is not sound proof and I can not sleep well due to the traffic noise on the street. The fridge is not working. The staff is not friendly and cannot help with my unexpected change of the trip plan due to the LIS airport strike.

4

Chan

22 feb 2024

·

Se alojó 3 noches

No air-con during the night.

No air-con during the night.

10

GABRIEL

27 ene 2026

·

Se alojó 6 noches

Quarto espaçoso, com cama grande e instalações modernas. Funcionários bem atenciosos. Localização perfeita ao lado de supermercados, restaurantes e de uma estação de metrô central. Único ponto negativo a destacar foi que no inverno eles desligam o sistema central de ar condicionado, portanto o quarto fica um pouco quente, e a água acabou por duas vezes no banheiro.

Quarto espaçoso, com cama grande e instalações modernas. Funcionários bem atenciosos. Localização perfeita ao lado de supermercados, restaurantes e de uma estação de metrô central. Único ponto negativo a destacar foi que no inverno eles desligam o sistema central de ar condicionado, portanto o quarto fica um pouco quente, e a água acabou por duas vezes no banheiro.

6

Paul

27 may 2025

·

Se alojó 3 noches

Hotel is located next to a busy city street on a steep hill where 3 lanes of vehicles accelerate up or down the street all day and night. This makes it incredibly noisy - especially if you are on the 2nd floor facing the street. Bring earplugs and noise-canceling headphones and just know what you're in for. However, the location relative to the metro and various attractions of Lisbon was great. I really wish that they closed the street at night so I could get decent sleep. Otherwise, room was clean and staff was excellent.

Hotel is located next to a busy city street on a steep hill where 3 lanes of vehicles accelerate up or down the street all day and night. This makes it incredibly noisy - especially if you are on the 2nd floor facing the street. Bring earplugs and noise-canceling headphones and just know what you're in for. However, the location relative to the metro and various attractions of Lisbon was great. I really wish that they closed the street at night so I could get decent sleep. Otherwise, room was clean and staff was excellent.

10

Carol Ann

22 sept 2023

·

Se alojó 6 noches

This hotel is a hidden gem. Great value, beds and pillows were comfortable. Our King bed was even bigger than ours back home! The a/c worked well.. Hotel was very clean, great housekeeping..location is great! Breakfast was really good! Plenty to choose from. New items daily, hot and cold selections. Loved the coffee.. would recommend and stay here again.. only negative was shower was small, but they do have other rooms with a bathtub instead..

This hotel is a hidden gem. Great value, beds and pillows were comfortable. Our King bed was even bigger than ours back home! The a/c worked well.. Hotel was very clean, great housekeeping..location is great! Breakfast was really good! Plenty to choose from. New items daily, hot and cold selections. Loved the coffee.. would recommend and stay here again.. only negative was shower was small, but they do have other rooms with a bathtub instead..

4

TINA

18 abr 2024

·

Se alojó 1 noche

Not for someone with mobility issues. Entrance to the hotel is on a steep incline. There is a large broken sidewalk in front ot the entrance way making it hard to get in and out of taxis or cars in front ot he the hotel. The bathroom is large but the shower is inside a tub. The tub is so high I could not climb into it to take a shower.

Not for someone with mobility issues. Entrance to the hotel is on a steep incline. There is a large broken sidewalk in front ot the entrance way making it hard to get in and out of taxis or cars in front ot he the hotel. The bathroom is large but the shower is inside a tub. The tub is so high I could not climb into it to take a shower.

8

Maurice

24 ago 2025

·

Se alojó 5 noches

Fridge didn’t work well and failed to chill our drinks.

Fridge didn’t work well and failed to chill our drinks.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es un punto fuerte, con un personal amable y servicial que recibe elogios frecuentes en la recepción y en el comedor. Existen informes ocasionales de respuestas descorteses o poco útiles y flexibilidad limitada para el registro de salida tardío o cambios de habitación.

Reseñas de huéspedes relacionadas

10

PAULO

26 ene 2026

·

Se alojó 13 noches

Quarto confortável e localização ótima! Fiquei muitos dias seguidos e senti a pouca variação do cardápio do café, o que prejudicou um pouco a experiência nele. O funcionário que recepciona no restaurante, no entanto, merece aplausos. Um show de simpatia e gentileza.

Quarto confortável e localização ótima! Fiquei muitos dias seguidos e senti a pouca variação do cardápio do café, o que prejudicou um pouco a experiência nele. O funcionário que recepciona no restaurante, no entanto, merece aplausos. Um show de simpatia e gentileza.

10

Larry

22 nov 2025

·

Se alojó 6 noches

Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!

Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!

10

Carlos Augusto Moraes de

28 ene 2026

·

Se alojó 3 noches

Quarto impecável, equipe super prestativa e total atenção aos detalhes.

Quarto impecável, equipe super prestativa e total atenção aos detalhes.

10

Karen

22 feb 2026

·

Se alojó 3 noches

Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of

Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of

10

Pik Wan

16 ene 2026

·

Se alojó 4 noches

Staff was friendly. Location is near food and transport

Staff was friendly. Location is near food and transport

2

KIN TAK MANSON

2 may 2025

·

Se alojó 6 noches

Our stay was really bad. When we found cockroaches the 2nd time, we made a complaint to the front-desk again and asked for a room change. The front-desk attendant, showing no sympathy at all, immediately excused that a room change could not be arranged because the hotel was full. We asked her for an acceptable solution but had to leave because of our scheduled visit. We came back at night and asked for an update. The front-desk attendant called someone to get an update, showing his sympathy, and then affirmed that we could change a room ANY TIME on the next day. In the morning of that day, we asked the front-desk attendant whom we made the complaint the details of the room change, which was supposed to be properly arranged. Once again, she was very straight, showing no sympathy at all (not even a smile), and said that the room change could only be arranged after noon, the official checkout time, rather than ANY TIME as committed. We mentioned that this was not possible as we had some arrangements. We were really doubtful that for a hotel with almost 100 rooms, there must be someone who checks out early. She neglected our doubt and simply suggested us to pack our stuff so that their staff members could move our stuff to the other room, without considering that travelers had tight schedules and could not spare time to pack and unpack. Without any acceptable solution, we had to stay in the same room, with cockroaches.

Our stay was really bad. When we found cockroaches the 2nd time, we made a complaint to the front-desk again and asked for a room change. The front-desk attendant, showing no sympathy at all, immediately excused that a room change could not be arranged because the hotel was full. We asked her for an acceptable solution but had to leave because of our scheduled visit. We came back at night and asked for an update. The front-desk attendant called someone to get an update, showing his sympathy, and then affirmed that we could change a room ANY TIME on the next day. In the morning of that day, we asked the front-desk attendant whom we made the complaint the details of the room change, which was supposed to be properly arranged. Once again, she was very straight, showing no sympathy at all (not even a smile), and said that the room change could only be arranged after noon, the official checkout time, rather than ANY TIME as committed. We mentioned that this was not possible as we had some arrangements. We were really doubtful that for a hotel with almost 100 rooms, there must be someone who checks out early. She neglected our doubt and simply suggested us to pack our stuff so that their staff members could move our stuff to the other room, without considering that travelers had tight schedules and could not spare time to pack and unpack. Without any acceptable solution, we had to stay in the same room, with cockroaches.

10

Anja

25 oct 2025

·

Se alojó 3 noches

Staff is so friendly and offering a warm welcome to all visitors and show pleasure in their daily work.

Staff is so friendly and offering a warm welcome to all visitors and show pleasure in their daily work.

8

Mary

12 may 2025

·

Se alojó 2 noches

The hotel features were good. The place was clean and quiet. Breakfast offered a good selection with lots of variety. Staff in the breakfast area were friendly and helpful. The front desk staff could have been more friendly and welcoming. Thank you

The hotel features were good. The place was clean and quiet. Breakfast offered a good selection with lots of variety. Staff in the breakfast area were friendly and helpful. The front desk staff could have been more friendly and welcoming. Thank you

10

Tatiana

24 ene 2026

·

Se alojó 6 noches

Quarto e áreas comuns excelentes bem como o café da manhã. Priorizaram a limpeza do.quarto. É importante destacar a gentileza e simpatia dos funcionários, sobretudo Diana, Mauro e David (restaurante).

Quarto e áreas comuns excelentes bem como o café da manhã. Priorizaram a limpeza do.quarto. É importante destacar a gentileza e simpatia dos funcionários, sobretudo Diana, Mauro e David (restaurante).

10

Larry

28 jun 2025

·

Se alojó 3 noches

Diana at the front desk was very helpful. The bedding was fantastic. Breakfast was included in a wonderful setting. Walk to #1 Hop on Bus was just 2-3 minutes. I highly recommend!

Diana at the front desk was very helpful. The bedding was fantastic. Breakfast was included in a wonderful setting. Walk to #1 Hop on Bus was just 2-3 minutes. I highly recommend!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excelente ubicación cerca de Marquês de Pombal, a pocos pasos del metro, autobuses y rutas de autobús turístico, con tiendas y restaurantes cercanos y un parque al otro lado de la calle. Algunos huéspedes señalan que se tarda entre 15 y 25 minutos caminando hasta el centro histórico y que la concurrida intersección puede generar ruido de tráfico.

Reseñas de huéspedes relacionadas

10

Sabari

5 sept 2024

·

Se alojó 5 noches

Location , location , location !! Breakfast was great ! Reception staff was awesome !! Hop on hop off buses literally across the street !!

Location , location , location !! Breakfast was great ! Reception staff was awesome !! Hop on hop off buses literally across the street !!

8

Scott

24 nov 2025

·

Se alojó 2 noches

Hotel is clean and everyone is professional. My only issue is this requires walking 15 minutes to the “ tourist “ areas . It is not located too far but uber was needed several times . Only one block ate excellent local breakfast restaurants

Hotel is clean and everyone is professional. My only issue is this requires walking 15 minutes to the “ tourist “ areas . It is not located too far but uber was needed several times . Only one block ate excellent local breakfast restaurants

10

Larry

22 nov 2025

·

Se alojó 6 noches

Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!

Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!

10

Karen

22 feb 2026

·

Se alojó 3 noches

Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of

Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of

8

Fabio

4 may 2024

·

Se alojó 1 noche

Super praktisch an der Metrostation gelegen. Hatte alles was wir für eine Nacht brauchten. Der große Park gegenüber ist super um dem Gewusel zu entkommen.

Super praktisch an der Metrostation gelegen. Hatte alles was wir für eine Nacht brauchten. Der große Park gegenüber ist super um dem Gewusel zu entkommen.

10

Barney

25 nov 2025

·

Se alojó 3 noches

Centrally located to public transport, shopping, and sightseeing.

Centrally located to public transport, shopping, and sightseeing.

8

Paola

2 jul 2024

·

Se alojó 7 noches

Great location, Metro was less than a block away. Across the street from the park where many yours met. Perfect for what I needed

Great location, Metro was less than a block away. Across the street from the park where many yours met. Perfect for what I needed

10

denis

24 nov 2025

·

Se alojó 6 noches

Great room . Very clean , also hotel was very centrally located from everything shops, restaurants, site seeing etc

Great room . Very clean , also hotel was very centrally located from everything shops, restaurants, site seeing etc

6

Sara

2 jun 2024

·

Se alojó 7 noches

The location of the hotel is ideal for its links to transports and a short walk (15 minutes) from the historic centre.

The location of the hotel is ideal for its links to transports and a short walk (15 minutes) from the historic centre.

10

Adriano

26 jun 2024

·

Se alojó 2 noches

Localização excelente, com metrô na porta, e fácil acesso a pé aos principais pontos turísticos. Quarto e banho bons. Café da manhã excelente!

Localização excelente, com metrô na porta, e fácil acesso a pé aos principais pontos turísticos. Quarto e banho bons. Café da manhã excelente!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es ampliamente elogiado por su calidad y variedad, con un servicio alegre. Las críticas menores incluyen opciones repetitivas, una reposición lenta o que es posible que no esté incluido en todas las tarifas.

Reseñas de huéspedes relacionadas

10

PAULO

26 ene 2026

·

Se alojó 13 noches

Quarto confortável e localização ótima! Fiquei muitos dias seguidos e senti a pouca variação do cardápio do café, o que prejudicou um pouco a experiência nele. O funcionário que recepciona no restaurante, no entanto, merece aplausos. Um show de simpatia e gentileza.

Quarto confortável e localização ótima! Fiquei muitos dias seguidos e senti a pouca variação do cardápio do café, o que prejudicou um pouco a experiência nele. O funcionário que recepciona no restaurante, no entanto, merece aplausos. Um show de simpatia e gentileza.

10

Juan

9 sept 2025

·

Se alojó 2 noches

I had an absolutely wonderful stay at Hotel HF Fénix Garden in Lisbon! From the moment I arrived, everything exceeded my expectations. The buffet breakfast was outstanding, with a wide variety of fresh and delicious options that made every morning a real treat. A special mention goes to Sérgio from the restaurant, who was amazing and truly attentive — he made the experience feel warm and personalized. My room was spotless, comfortable, and offered an amazing view that made my stay even more special. I was also impressed with all the amenities provided in the room, which made it feel both modern and cozy at the same time. The only point I’d like to highlight is the parking access. It’s extremely tight and could be dangerous if you’re not very careful—honestly, it feels like an accident could happen easily given how narrow the entrance and exit are. That being said, everything else about this hotel was perfect, and I would absolutely recommend it to anyone visiting Lisbon. I’ll definitely come back on my next trip!

I had an absolutely wonderful stay at Hotel HF Fénix Garden in Lisbon! From the moment I arrived, everything exceeded my expectations. The buffet breakfast was outstanding, with a wide variety of fresh and delicious options that made every morning a real treat. A special mention goes to Sérgio from the restaurant, who was amazing and truly attentive — he made the experience feel warm and personalized. My room was spotless, comfortable, and offered an amazing view that made my stay even more special. I was also impressed with all the amenities provided in the room, which made it feel both modern and cozy at the same time. The only point I’d like to highlight is the parking access. It’s extremely tight and could be dangerous if you’re not very careful—honestly, it feels like an accident could happen easily given how narrow the entrance and exit are. That being said, everything else about this hotel was perfect, and I would absolutely recommend it to anyone visiting Lisbon. I’ll definitely come back on my next trip!

8

Roger

13 sept 2025

·

Se alojó 4 noches

Conveniently next to Metro station. Good breakfast selection. Very friendly and helpful breakfast assistant.

Conveniently next to Metro station. Good breakfast selection. Very friendly and helpful breakfast assistant.

8

Sergio

25 mar 2024

·

Se alojó 2 noches

Precisão agilizar a reposição no café da manhã Falta muito itens

Precisão agilizar a reposição no café da manhã Falta muito itens

10

Albino

18 nov 2025

·

Se alojó 3 noches

Localização incrível, no café da manhã o funcionário Sérgio nos recebe com um grande sorriso e dicas ( mostrando no mapa) da cidade e como se locomover ! Quarto amplo , limpo ! Vale demais

Localização incrível, no café da manhã o funcionário Sérgio nos recebe com um grande sorriso e dicas ( mostrando no mapa) da cidade e como se locomover ! Quarto amplo , limpo ! Vale demais

10

Michael

23 nov 2025

·

Se alojó 1 noche

Excellent hotel with wonderful breakfast!

Excellent hotel with wonderful breakfast!

8

Peter

25 oct 2025

·

Se alojó 4 noches

Excellent breakfast choices and always a friendly welcome by the maitre de (Serge).

Excellent breakfast choices and always a friendly welcome by the maitre de (Serge).

10

Jack

27 oct 2025

·

Se alojó 2 noches

What an incredibly planned and lovely breakfast for your guests — Portuguese egg tarts, mini-crepes, juices, and so many thoughtful little touches! The room was gorgeous and spotless, and the bathroom beautifully clean. We had such a wonderful stay — we very highly recommend HF Fenix Garden! 🌿 (I’ll be sharing some photos where I’m able to — it’s too beautiful not to!)

What an incredibly planned and lovely breakfast for your guests — Portuguese egg tarts, mini-crepes, juices, and so many thoughtful little touches! The room was gorgeous and spotless, and the bathroom beautifully clean. We had such a wonderful stay — we very highly recommend HF Fenix Garden! 🌿 (I’ll be sharing some photos where I’m able to — it’s too beautiful not to!)

8

Mary

12 may 2025

·

Se alojó 2 noches

The hotel features were good. The place was clean and quiet. Breakfast offered a good selection with lots of variety. Staff in the breakfast area were friendly and helpful. The front desk staff could have been more friendly and welcoming. Thank you

The hotel features were good. The place was clean and quiet. Breakfast offered a good selection with lots of variety. Staff in the breakfast area were friendly and helpful. The front desk staff could have been more friendly and welcoming. Thank you

8

Jeffrey

31 ago 2025

·

Se alojó 6 noches

The hotel is located in the center of Lisbon, within 5 to 10 minutes uber ride to many attractions in downtown. The condition of the hotel is good. I skipped the free breakfast because it has very little option and tastes very blend.

The hotel is located in the center of Lisbon, within 5 to 10 minutes uber ride to many attractions in downtown. The condition of the hotel is good. I skipped the free breakfast because it has very little option and tastes very blend.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

CARLOS

9 feb 2026

·

Se alojó 1 noche

Hotel muy bien situado, tranquilo y con un parking justo al lado, repetiré!

Hotel muy bien situado, tranquilo y con un parking justo al lado, repetiré!

10

Desiree

10 ene 2026

·

Se alojó 3 noches

Buen servicio y amabilidad. Estupendo desayuno y cuartos grandes y limpios.

Buen servicio y amabilidad. Estupendo desayuno y cuartos grandes y limpios.

10

Genaro

11 nov 2025

·

Se alojó 3 noches

Todo el personal me encantó! Muy serviciales amables y cálidos! Interesados en hacerte sentir agusto. Muy agradecida

Todo el personal me encantó! Muy serviciales amables y cálidos! Interesados en hacerte sentir agusto. Muy agradecida

10

ANA ISABEL

11 nov 2025

·

Se alojó 1 noche

Limpieza excelente. Mobiliario nuevo.

Limpieza excelente. Mobiliario nuevo.

8

Soledad

17 oct 2025

·

Se alojó 1 noche

Buen alojamiento, habitacion comoda y limpia. El valor no incluye desayuno, ni estacionamiento que deben pagarse aparte, alcanzando casi un 25% del valor.

Buen alojamiento, habitacion comoda y limpia. El valor no incluye desayuno, ni estacionamiento que deben pagarse aparte, alcanzando casi un 25% del valor.

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

septiembre 2026

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.