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HF Fénix Garden

159 $US

/nuit

Moyenne pour septembre

HF Fénix Garden - Image 1

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Prix pour HF Fénix Garden

Sélectionnez les dates pour voir les prix et les disponibilités

159 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À HF Fénix Garden, les prix par nuit s'élèvent en moyenne à 80 $US pendant le mois le moins cher (janvier) et à 159 $US pendant le mois le plus cher (septembre), sur la base des 12 derniers mois.

Prix moyen par nuit à HF Fénix Garden selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	80 $US
février	80 $US
mars	102 $US
avril	126 $US
mai	159 $US
juin	136 $US
juillet	117 $US
août	117 $US
septembre	159 $US
octobre	156 $US
novembre	113 $US
décembre	90 $US

Le plus cher : septembre (env. 159 $US)

Le moins cher : janvier (env. 80 $US)

À propos de cet établissement

Centrally located hotel in Lisbon with a terrace, garden views, and air-conditioned rooms featuring LCD televisions.

Emplacement

Rua Joaquim Antonio De Aguiar, 3, Lisbonne, Portugal

Plus d'informations sur l'emplacement

Options de chambre

6

Chambre Lit King-Size Confort

Détails de la chambre

1 Lit Double

Couchages 2

183 ft²

Climatisation

Coffre-fort

Salle de bain privée

6

Chambre Twin Confort

Détails de la chambre

2 Lits Simples

Couchages 2

151 ft²

Climatisation

Coffre-fort

Salle de bain privée

7

Chambre Standard

Détails de la chambre

2 Lits Simples

ou

1 Lit Double

Couchages 2

151 ft²

Climatisation

Coffre-fort

Salle de bain privée

8

Comfort

Détails de la chambre

1 Lit Double

Couchages 2

151 ft²

Climatisation

Coffre-fort

Salle de bain privée

7

Chambre Économique

Détails de la chambre

2 Lits Simples

ou

1 Lit Double

Couchages 2

151 ft²

Climatisation

Coffre-fort

Salle de bain privée

Avis des voyageurs sur HF Fénix Garden

8.7

Fabuleux

Basé sur 1 058 avis vérifiés

Qui séjourne ici ?

Affaires

4%

Couples

55%

Familles

19%

Groupes

17%

Solo

3%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

À l'hôtel HF Fénix Garden, les voyageurs soulignent un emplacement pratique près de Marquês de Pombal, avec le métro et les bus à quelques pas, des chambres propres et confortables avec de grands lits, et un personnel particulièrement sympathique et attentionné qui contribue à rendre le séjour agréable et accueillant.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

À l'hôtel HF Fénix Garden, les voyageurs soulignent un emplacement pratique près de Marquês de Pombal, avec le métro et les bus à quelques pas, des chambres propres et confortables avec de grands lits, et un personnel particulièrement sympathique et attentionné qui contribue à rendre le séjour agréable et accueillant.

Les inconvénients récurrents sont le bruit de la circulation dans certaines chambres donnant sur la rue et des problèmes d'entretien occasionnels, tels que des réfrigérateurs faibles ou hors service et des limitations de chauffage ou de climatisation selon la saison. Le petit-déjeuner est largement apprécié, bien que certains clients aient trouvé le choix répétitif, lent à être renouvelé, ou non inclus dans certains tarifs. Dans l'ensemble, attendez-vous à un séjour urbain bien tenu, offrant un bon rapport qualité-prix, avec d'excellents liens de transport et un service chaleureux.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements sont basiques ; un parking sur place est disponible, mais payant et l'accès est difficile, et il y a un petit espace extérieur avec des sièges/jardin. Certains clients ont également utilisé le bar sur le toit de l'hôtel HF voisin.

Avis de voyageur à ce sujet

10

Shellini

22 oct. 2025

·

A séjourné 3 nuits

The hotel was clean, location brilliant for getting around as it was right next to the metro. Staff were helpful and friendly. Plently of restaurants nearby. Lovely outside sitting area

The hotel was clean, location brilliant for getting around as it was right next to the metro. Staff were helpful and friendly. Plently of restaurants nearby. Lovely outside sitting area

10

Kristina

30 juin 2024

·

A séjourné 1 nuit

The check in and check out process was very quick. Parking was available. It was close to public transit but also easy to walk to many places. The rooms were clean and the bed was comfortable.

The check in and check out process was very quick. Parking was available. It was close to public transit but also easy to walk to many places. The rooms were clean and the bed was comfortable.

10

Juan

9 sept. 2025

·

A séjourné 2 nuits

I had an absolutely wonderful stay at Hotel HF Fénix Garden in Lisbon! From the moment I arrived, everything exceeded my expectations. The buffet breakfast was outstanding, with a wide variety of fresh and delicious options that made every morning a real treat. A special mention goes to Sérgio from the restaurant, who was amazing and truly attentive — he made the experience feel warm and personalized. My room was spotless, comfortable, and offered an amazing view that made my stay even more special. I was also impressed with all the amenities provided in the room, which made it feel both modern and cozy at the same time. The only point I’d like to highlight is the parking access. It’s extremely tight and could be dangerous if you’re not very careful—honestly, it feels like an accident could happen easily given how narrow the entrance and exit are. That being said, everything else about this hotel was perfect, and I would absolutely recommend it to anyone visiting Lisbon. I’ll definitely come back on my next trip!

I had an absolutely wonderful stay at Hotel HF Fénix Garden in Lisbon! From the moment I arrived, everything exceeded my expectations. The buffet breakfast was outstanding, with a wide variety of fresh and delicious options that made every morning a real treat. A special mention goes to Sérgio from the restaurant, who was amazing and truly attentive — he made the experience feel warm and personalized. My room was spotless, comfortable, and offered an amazing view that made my stay even more special. I was also impressed with all the amenities provided in the room, which made it feel both modern and cozy at the same time. The only point I’d like to highlight is the parking access. It’s extremely tight and could be dangerous if you’re not very careful—honestly, it feels like an accident could happen easily given how narrow the entrance and exit are. That being said, everything else about this hotel was perfect, and I would absolutely recommend it to anyone visiting Lisbon. I’ll definitely come back on my next trip!

8

Fabrice

30 janv. 2024

·

A séjourné 2 nuits

Personnel tres agréable et donne tous les renseignement, parking cher mais tout est cher a Lisbonne

Personnel tres agréable et donne tous les renseignement, parking cher mais tout est cher a Lisbonne

10

W

10 juin 2025

·

A séjourné 2 nuits

Using Fenix Music Rooftop bar next door was nice. Breakfast ok.

Using Fenix Music Rooftop bar next door was nice. Breakfast ok.

10

Larry

22 nov. 2025

·

A séjourné 6 nuits

Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!

Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!

8

Etienne

26 juil. 2025

·

A séjourné 6 nuits

Nous avons passé un super séjour. La propreté de la chambre était irréprochable chaque jour que nous avons passé. Le personnel est très agréable. En revanche, le jardin manque un peu de vie et de naturel. Globalement nous sommes très satisfait de notre séjour, on recommande !

Nous avons passé un super séjour. La propreté de la chambre était irréprochable chaque jour que nous avons passé. Le personnel est très agréable. En revanche, le jardin manque un peu de vie et de naturel. Globalement nous sommes très satisfait de notre séjour, on recommande !

10

Bruce

2 mai 2025

·

A séjourné 2 nuits

Central location is great to get around Lisbon. Metro stop right across the street. Great view from rooftop bar at Hotel Femix Music next door.

Central location is great to get around Lisbon. Metro stop right across the street. Great view from rooftop bar at Hotel Femix Music next door.

8

Petrica

27 janv. 2025

·

A séjourné 1 nuit

The garage is very convenient for this city and very nice!

The garage is very convenient for this city and very nice!

8

Myrna

17 mai 2025

·

A séjourné 3 nuits

Very convenient that the property had a very good generator while the 10 hour power outage in all of Portugal and Spain

Very convenient that the property had a very good generator while the 10 hour power outage in all of Portugal and Spain

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres et les espaces communs sont constamment décrits comme très propres, avec un service de ménage fiable. Quelques problèmes isolés ont été signalés, notamment la présence de parasites ou des odeurs dans la salle de bain.

Avis de voyageur à ce sujet

10

Samuel

1 août 2025

·

A séjourné 3 nuits

Clean, quiet, with attentive and helpful staff. Perfect location near metro. Amazing value

Clean, quiet, with attentive and helpful staff. Perfect location near metro. Amazing value

8

Nicolas

2 mai 2024

·

A séjourné 4 nuits

Très bien placé Proche aéroport avec metro et proche centre ville soit à pied soit en metro. Très propre Très bonne literie Bien insonorisé Bon petit déjeuner Il y a uniquement les odeurs désagréables de la salle de bain qui étaient désagréables. Très bon séjour

Très bien placé Proche aéroport avec metro et proche centre ville soit à pied soit en metro. Très propre Très bonne literie Bien insonorisé Bon petit déjeuner Il y a uniquement les odeurs désagréables de la salle de bain qui étaient désagréables. Très bon séjour

10

Lisa

19 juil. 2025

·

A séjourné 5 nuits

We arrived early in the morning but they were able to check us in. The room and the bathroom are big and clean. The bed is comfortable. It's walkable to metro station and busses. The breakfast has variarities. Mostly, the staff were very friendly and helpful! My family had a great time staying in this hotel.

We arrived early in the morning but they were able to check us in. The room and the bathroom are big and clean. The bed is comfortable. It's walkable to metro station and busses. The breakfast has variarities. Mostly, the staff were very friendly and helpful! My family had a great time staying in this hotel.

10

BEATRIZ ELENA

8 juil. 2025

·

A séjourné 3 nuits

Excelente servicio, comodidad limpieza

Excelente servicio, comodidad limpieza

10

Juvenilson

4 oct. 2025

·

A séjourné 4 nuits

Bom atendimento, quarto limpo, confortável,

Bom atendimento, quarto limpo, confortável,

2

KIN TAK MANSON

2 mai 2025

·

A séjourné 6 nuits

Our stay was really bad. When we found cockroaches the 2nd time, we made a complaint to the front-desk again and asked for a room change. The front-desk attendant, showing no sympathy at all, immediately excused that a room change could not be arranged because the hotel was full. We asked her for an acceptable solution but had to leave because of our scheduled visit. We came back at night and asked for an update. The front-desk attendant called someone to get an update, showing his sympathy, and then affirmed that we could change a room ANY TIME on the next day. In the morning of that day, we asked the front-desk attendant whom we made the complaint the details of the room change, which was supposed to be properly arranged. Once again, she was very straight, showing no sympathy at all (not even a smile), and said that the room change could only be arranged after noon, the official checkout time, rather than ANY TIME as committed. We mentioned that this was not possible as we had some arrangements. We were really doubtful that for a hotel with almost 100 rooms, there must be someone who checks out early. She neglected our doubt and simply suggested us to pack our stuff so that their staff members could move our stuff to the other room, without considering that travelers had tight schedules and could not spare time to pack and unpack. Without any acceptable solution, we had to stay in the same room, with cockroaches.

Our stay was really bad. When we found cockroaches the 2nd time, we made a complaint to the front-desk again and asked for a room change. The front-desk attendant, showing no sympathy at all, immediately excused that a room change could not be arranged because the hotel was full. We asked her for an acceptable solution but had to leave because of our scheduled visit. We came back at night and asked for an update. The front-desk attendant called someone to get an update, showing his sympathy, and then affirmed that we could change a room ANY TIME on the next day. In the morning of that day, we asked the front-desk attendant whom we made the complaint the details of the room change, which was supposed to be properly arranged. Once again, she was very straight, showing no sympathy at all (not even a smile), and said that the room change could only be arranged after noon, the official checkout time, rather than ANY TIME as committed. We mentioned that this was not possible as we had some arrangements. We were really doubtful that for a hotel with almost 100 rooms, there must be someone who checks out early. She neglected our doubt and simply suggested us to pack our stuff so that their staff members could move our stuff to the other room, without considering that travelers had tight schedules and could not spare time to pack and unpack. Without any acceptable solution, we had to stay in the same room, with cockroaches.

10

Fiona

21 mai 2025

·

A séjourné 3 nuits

This is only a 3 star but I've been in worse 4 star properties. Very clean, everything you need, very nice staff. A bit of a walk down to the main centre but not too far.

This is only a 3 star but I've been in worse 4 star properties. Very clean, everything you need, very nice staff. A bit of a walk down to the main centre but not too far.

10

Antonio C

2 oct. 2025

·

A séjourné 1 nuit

Muito bem atendido, quarto limpo, espaçoso, confortável, café da manhã excelente.

Muito bem atendido, quarto limpo, espaçoso, confortável, café da manhã excelente.

10

Richard

9 avr. 2024

·

A séjourné 3 nuits

This is a great value, well run hotel that is well located and close to the Metro system. The rooms are so well thought out: socket next to the bed, huge window out to your personal patio (I was on 8th floor). Electric blind, well lit bathroom, fridge, tea and coffee. The team on reception were all very friendly and cheerful. And I got up late on one of my days, not leaving the room until 2pm - and my room was still made up. A pleasant surprise. Thank you Fenix! I will definitely come back.

This is a great value, well run hotel that is well located and close to the Metro system. The rooms are so well thought out: socket next to the bed, huge window out to your personal patio (I was on 8th floor). Electric blind, well lit bathroom, fridge, tea and coffee. The team on reception were all very friendly and cheerful. And I got up late on one of my days, not leaving the room until 2pm - and my room was still made up. A pleasant surprise. Thank you Fenix! I will definitely come back.

10

Tatiana

24 janv. 2026

·

A séjourné 6 nuits

Quarto e áreas comuns excelentes bem como o café da manhã. Priorizaram a limpeza do.quarto. É importante destacar a gentileza e simpatia dos funcionários, sobretudo Diana, Mauro e David (restaurante).

Quarto e áreas comuns excelentes bem como o café da manhã. Priorizaram a limpeza do.quarto. É importante destacar a gentileza e simpatia dos funcionários, sobretudo Diana, Mauro e David (restaurante).

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement confortables, souvent spacieuses et disposent de grands lits confortables ; certaines offrent une vue paisible sur la cour ou un balcon. Les inconvénients comprennent le bruit de la circulation dans les chambres donnant sur la rue et des problèmes occasionnels avec les réfrigérateurs, la pression de l'eau et le chauffage ou la climatisation selon la saison.

Avis de voyageur à ce sujet

8

Sheila

10 avr. 2024

·

A séjourné 2 nuits

Friendly staff and overall the room was nice. My only complaint would be the lack of insulation from the windows. They must have been single pane glass next to the busy street, because the noise level was so loud that I kept thinking the windows had to be open!

Friendly staff and overall the room was nice. My only complaint would be the lack of insulation from the windows. They must have been single pane glass next to the busy street, because the noise level was so loud that I kept thinking the windows had to be open!

10

Michael

1 févr. 2025

·

A séjourné 3 nuits

Very clean and modern and quiet. It is in a business area with a nearby park and a few dining options. Uber rides to train station and airport about 10-12 euros from here.

Very clean and modern and quiet. It is in a business area with a nearby park and a few dining options. Uber rides to train station and airport about 10-12 euros from here.

10

Karen

22 févr. 2026

·

A séjourné 3 nuits

Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of

Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of

4

Meng-Han

5 sept. 2025

·

A séjourné 6 nuits

The room is not sound proof and I can not sleep well due to the traffic noise on the street. The fridge is not working. The staff is not friendly and cannot help with my unexpected change of the trip plan due to the LIS airport strike.

The room is not sound proof and I can not sleep well due to the traffic noise on the street. The fridge is not working. The staff is not friendly and cannot help with my unexpected change of the trip plan due to the LIS airport strike.

4

Chan

22 févr. 2024

·

A séjourné 3 nuits

No air-con during the night.

No air-con during the night.

10

GABRIEL

27 janv. 2026

·

A séjourné 6 nuits

Quarto espaçoso, com cama grande e instalações modernas. Funcionários bem atenciosos. Localização perfeita ao lado de supermercados, restaurantes e de uma estação de metrô central. Único ponto negativo a destacar foi que no inverno eles desligam o sistema central de ar condicionado, portanto o quarto fica um pouco quente, e a água acabou por duas vezes no banheiro.

Quarto espaçoso, com cama grande e instalações modernas. Funcionários bem atenciosos. Localização perfeita ao lado de supermercados, restaurantes e de uma estação de metrô central. Único ponto negativo a destacar foi que no inverno eles desligam o sistema central de ar condicionado, portanto o quarto fica um pouco quente, e a água acabou por duas vezes no banheiro.

6

Paul

27 mai 2025

·

A séjourné 3 nuits

Hotel is located next to a busy city street on a steep hill where 3 lanes of vehicles accelerate up or down the street all day and night. This makes it incredibly noisy - especially if you are on the 2nd floor facing the street. Bring earplugs and noise-canceling headphones and just know what you're in for. However, the location relative to the metro and various attractions of Lisbon was great. I really wish that they closed the street at night so I could get decent sleep. Otherwise, room was clean and staff was excellent.

Hotel is located next to a busy city street on a steep hill where 3 lanes of vehicles accelerate up or down the street all day and night. This makes it incredibly noisy - especially if you are on the 2nd floor facing the street. Bring earplugs and noise-canceling headphones and just know what you're in for. However, the location relative to the metro and various attractions of Lisbon was great. I really wish that they closed the street at night so I could get decent sleep. Otherwise, room was clean and staff was excellent.

10

Carol Ann

22 sept. 2023

·

A séjourné 6 nuits

This hotel is a hidden gem. Great value, beds and pillows were comfortable. Our King bed was even bigger than ours back home! The a/c worked well.. Hotel was very clean, great housekeeping..location is great! Breakfast was really good! Plenty to choose from. New items daily, hot and cold selections. Loved the coffee.. would recommend and stay here again.. only negative was shower was small, but they do have other rooms with a bathtub instead..

This hotel is a hidden gem. Great value, beds and pillows were comfortable. Our King bed was even bigger than ours back home! The a/c worked well.. Hotel was very clean, great housekeeping..location is great! Breakfast was really good! Plenty to choose from. New items daily, hot and cold selections. Loved the coffee.. would recommend and stay here again.. only negative was shower was small, but they do have other rooms with a bathtub instead..

4

TINA

18 avr. 2024

·

A séjourné 1 nuit

Not for someone with mobility issues. Entrance to the hotel is on a steep incline. There is a large broken sidewalk in front ot the entrance way making it hard to get in and out of taxis or cars in front ot he the hotel. The bathroom is large but the shower is inside a tub. The tub is so high I could not climb into it to take a shower.

Not for someone with mobility issues. Entrance to the hotel is on a steep incline. There is a large broken sidewalk in front ot the entrance way making it hard to get in and out of taxis or cars in front ot he the hotel. The bathroom is large but the shower is inside a tub. The tub is so high I could not climb into it to take a shower.

8

Maurice

24 août 2025

·

A séjourné 5 nuits

Fridge didn’t work well and failed to chill our drinks.

Fridge didn’t work well and failed to chill our drinks.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est un point fort, avec un personnel amical et serviable fréquemment salué à la réception et au restaurant. Des rapports occasionnels font état de réponses impolies ou peu coopératives et d'une flexibilité limitée concernant les départs tardifs ou les changements de chambre.

Avis de voyageur à ce sujet

10

PAULO

26 janv. 2026

·

A séjourné 13 nuits

Quarto confortável e localização ótima! Fiquei muitos dias seguidos e senti a pouca variação do cardápio do café, o que prejudicou um pouco a experiência nele. O funcionário que recepciona no restaurante, no entanto, merece aplausos. Um show de simpatia e gentileza.

Quarto confortável e localização ótima! Fiquei muitos dias seguidos e senti a pouca variação do cardápio do café, o que prejudicou um pouco a experiência nele. O funcionário que recepciona no restaurante, no entanto, merece aplausos. Um show de simpatia e gentileza.

10

Larry

22 nov. 2025

·

A séjourné 6 nuits

Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!

Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!

10

Carlos Augusto Moraes de

28 janv. 2026

·

A séjourné 3 nuits

Quarto impecável, equipe super prestativa e total atenção aos detalhes.

Quarto impecável, equipe super prestativa e total atenção aos detalhes.

10

Karen

22 févr. 2026

·

A séjourné 3 nuits

Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of

Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of

10

Pik Wan

16 janv. 2026

·

A séjourné 4 nuits

Staff was friendly. Location is near food and transport

Staff was friendly. Location is near food and transport

2

KIN TAK MANSON

2 mai 2025

·

A séjourné 6 nuits

Our stay was really bad. When we found cockroaches the 2nd time, we made a complaint to the front-desk again and asked for a room change. The front-desk attendant, showing no sympathy at all, immediately excused that a room change could not be arranged because the hotel was full. We asked her for an acceptable solution but had to leave because of our scheduled visit. We came back at night and asked for an update. The front-desk attendant called someone to get an update, showing his sympathy, and then affirmed that we could change a room ANY TIME on the next day. In the morning of that day, we asked the front-desk attendant whom we made the complaint the details of the room change, which was supposed to be properly arranged. Once again, she was very straight, showing no sympathy at all (not even a smile), and said that the room change could only be arranged after noon, the official checkout time, rather than ANY TIME as committed. We mentioned that this was not possible as we had some arrangements. We were really doubtful that for a hotel with almost 100 rooms, there must be someone who checks out early. She neglected our doubt and simply suggested us to pack our stuff so that their staff members could move our stuff to the other room, without considering that travelers had tight schedules and could not spare time to pack and unpack. Without any acceptable solution, we had to stay in the same room, with cockroaches.

Our stay was really bad. When we found cockroaches the 2nd time, we made a complaint to the front-desk again and asked for a room change. The front-desk attendant, showing no sympathy at all, immediately excused that a room change could not be arranged because the hotel was full. We asked her for an acceptable solution but had to leave because of our scheduled visit. We came back at night and asked for an update. The front-desk attendant called someone to get an update, showing his sympathy, and then affirmed that we could change a room ANY TIME on the next day. In the morning of that day, we asked the front-desk attendant whom we made the complaint the details of the room change, which was supposed to be properly arranged. Once again, she was very straight, showing no sympathy at all (not even a smile), and said that the room change could only be arranged after noon, the official checkout time, rather than ANY TIME as committed. We mentioned that this was not possible as we had some arrangements. We were really doubtful that for a hotel with almost 100 rooms, there must be someone who checks out early. She neglected our doubt and simply suggested us to pack our stuff so that their staff members could move our stuff to the other room, without considering that travelers had tight schedules and could not spare time to pack and unpack. Without any acceptable solution, we had to stay in the same room, with cockroaches.

10

Anja

25 oct. 2025

·

A séjourné 3 nuits

Staff is so friendly and offering a warm welcome to all visitors and show pleasure in their daily work.

Staff is so friendly and offering a warm welcome to all visitors and show pleasure in their daily work.

8

Mary

12 mai 2025

·

A séjourné 2 nuits

The hotel features were good. The place was clean and quiet. Breakfast offered a good selection with lots of variety. Staff in the breakfast area were friendly and helpful. The front desk staff could have been more friendly and welcoming. Thank you

The hotel features were good. The place was clean and quiet. Breakfast offered a good selection with lots of variety. Staff in the breakfast area were friendly and helpful. The front desk staff could have been more friendly and welcoming. Thank you

10

Tatiana

24 janv. 2026

·

A séjourné 6 nuits

Quarto e áreas comuns excelentes bem como o café da manhã. Priorizaram a limpeza do.quarto. É importante destacar a gentileza e simpatia dos funcionários, sobretudo Diana, Mauro e David (restaurante).

Quarto e áreas comuns excelentes bem como o café da manhã. Priorizaram a limpeza do.quarto. É importante destacar a gentileza e simpatia dos funcionários, sobretudo Diana, Mauro e David (restaurante).

10

Larry

28 juin 2025

·

A séjourné 3 nuits

Diana at the front desk was very helpful. The bedding was fantastic. Breakfast was included in a wonderful setting. Walk to #1 Hop on Bus was just 2-3 minutes. I highly recommend!

Diana at the front desk was very helpful. The bedding was fantastic. Breakfast was included in a wonderful setting. Walk to #1 Hop on Bus was just 2-3 minutes. I highly recommend!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Excellent emplacement près de Marquês de Pombal, à quelques pas du métro, des bus et des circuits en bus hop-on hop-off, avec des boutiques et des restaurants à proximité et un parc de l'autre côté de la rue. Certains clients notent qu'il faut 15 à 25 minutes à pied pour rejoindre le centre historique et que cette zone très fréquentée peut être bruyante.

Avis de voyageur à ce sujet

10

Sabari

5 sept. 2024

·

A séjourné 5 nuits

Location , location , location !! Breakfast was great ! Reception staff was awesome !! Hop on hop off buses literally across the street !!

Location , location , location !! Breakfast was great ! Reception staff was awesome !! Hop on hop off buses literally across the street !!

8

Scott

24 nov. 2025

·

A séjourné 2 nuits

Hotel is clean and everyone is professional. My only issue is this requires walking 15 minutes to the “ tourist “ areas . It is not located too far but uber was needed several times . Only one block ate excellent local breakfast restaurants

Hotel is clean and everyone is professional. My only issue is this requires walking 15 minutes to the “ tourist “ areas . It is not located too far but uber was needed several times . Only one block ate excellent local breakfast restaurants

10

Larry

22 nov. 2025

·

A séjourné 6 nuits

Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!

Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!

10

Karen

22 févr. 2026

·

A séjourné 3 nuits

Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of

Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of

8

Fabio

4 mai 2024

·

A séjourné 1 nuit

Super praktisch an der Metrostation gelegen. Hatte alles was wir für eine Nacht brauchten. Der große Park gegenüber ist super um dem Gewusel zu entkommen.

Super praktisch an der Metrostation gelegen. Hatte alles was wir für eine Nacht brauchten. Der große Park gegenüber ist super um dem Gewusel zu entkommen.

10

Barney

25 nov. 2025

·

A séjourné 3 nuits

Centrally located to public transport, shopping, and sightseeing.

Centrally located to public transport, shopping, and sightseeing.

8

Paola

2 juil. 2024

·

A séjourné 7 nuits

Great location, Metro was less than a block away. Across the street from the park where many yours met. Perfect for what I needed

Great location, Metro was less than a block away. Across the street from the park where many yours met. Perfect for what I needed

10

denis

24 nov. 2025

·

A séjourné 6 nuits

Great room . Very clean , also hotel was very centrally located from everything shops, restaurants, site seeing etc

Great room . Very clean , also hotel was very centrally located from everything shops, restaurants, site seeing etc

6

Sara

2 juin 2024

·

A séjourné 7 nuits

The location of the hotel is ideal for its links to transports and a short walk (15 minutes) from the historic centre.

The location of the hotel is ideal for its links to transports and a short walk (15 minutes) from the historic centre.

10

Adriano

26 juin 2024

·

A séjourné 2 nuits

Localização excelente, com metrô na porta, e fácil acesso a pé aos principais pontos turísticos. Quarto e banho bons. Café da manhã excelente!

Localização excelente, com metrô na porta, e fácil acesso a pé aos principais pontos turísticos. Quarto e banho bons. Café da manhã excelente!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est largement salué pour sa qualité et son choix, avec un service souriant. Les critiques mineures incluent des options répétitives, un réapprovisionnement lent, ou le fait qu'il n'est pas forcément inclus dans tous les tarifs.

Avis de voyageur à ce sujet

10

PAULO

26 janv. 2026

·

A séjourné 13 nuits

Quarto confortável e localização ótima! Fiquei muitos dias seguidos e senti a pouca variação do cardápio do café, o que prejudicou um pouco a experiência nele. O funcionário que recepciona no restaurante, no entanto, merece aplausos. Um show de simpatia e gentileza.

Quarto confortável e localização ótima! Fiquei muitos dias seguidos e senti a pouca variação do cardápio do café, o que prejudicou um pouco a experiência nele. O funcionário que recepciona no restaurante, no entanto, merece aplausos. Um show de simpatia e gentileza.

10

Juan

9 sept. 2025

·

A séjourné 2 nuits

I had an absolutely wonderful stay at Hotel HF Fénix Garden in Lisbon! From the moment I arrived, everything exceeded my expectations. The buffet breakfast was outstanding, with a wide variety of fresh and delicious options that made every morning a real treat. A special mention goes to Sérgio from the restaurant, who was amazing and truly attentive — he made the experience feel warm and personalized. My room was spotless, comfortable, and offered an amazing view that made my stay even more special. I was also impressed with all the amenities provided in the room, which made it feel both modern and cozy at the same time. The only point I’d like to highlight is the parking access. It’s extremely tight and could be dangerous if you’re not very careful—honestly, it feels like an accident could happen easily given how narrow the entrance and exit are. That being said, everything else about this hotel was perfect, and I would absolutely recommend it to anyone visiting Lisbon. I’ll definitely come back on my next trip!

I had an absolutely wonderful stay at Hotel HF Fénix Garden in Lisbon! From the moment I arrived, everything exceeded my expectations. The buffet breakfast was outstanding, with a wide variety of fresh and delicious options that made every morning a real treat. A special mention goes to Sérgio from the restaurant, who was amazing and truly attentive — he made the experience feel warm and personalized. My room was spotless, comfortable, and offered an amazing view that made my stay even more special. I was also impressed with all the amenities provided in the room, which made it feel both modern and cozy at the same time. The only point I’d like to highlight is the parking access. It’s extremely tight and could be dangerous if you’re not very careful—honestly, it feels like an accident could happen easily given how narrow the entrance and exit are. That being said, everything else about this hotel was perfect, and I would absolutely recommend it to anyone visiting Lisbon. I’ll definitely come back on my next trip!

8

Roger

13 sept. 2025

·

A séjourné 4 nuits

Conveniently next to Metro station. Good breakfast selection. Very friendly and helpful breakfast assistant.

Conveniently next to Metro station. Good breakfast selection. Very friendly and helpful breakfast assistant.

8

Sergio

25 mars 2024

·

A séjourné 2 nuits

Precisão agilizar a reposição no café da manhã Falta muito itens

Precisão agilizar a reposição no café da manhã Falta muito itens

10

Albino

18 nov. 2025

·

A séjourné 3 nuits

Localização incrível, no café da manhã o funcionário Sérgio nos recebe com um grande sorriso e dicas ( mostrando no mapa) da cidade e como se locomover ! Quarto amplo , limpo ! Vale demais

Localização incrível, no café da manhã o funcionário Sérgio nos recebe com um grande sorriso e dicas ( mostrando no mapa) da cidade e como se locomover ! Quarto amplo , limpo ! Vale demais

10

Michael

23 nov. 2025

·

A séjourné 1 nuit

Excellent hotel with wonderful breakfast!

Excellent hotel with wonderful breakfast!

8

Peter

25 oct. 2025

·

A séjourné 4 nuits

Excellent breakfast choices and always a friendly welcome by the maitre de (Serge).

Excellent breakfast choices and always a friendly welcome by the maitre de (Serge).

10

Jack

27 oct. 2025

·

A séjourné 2 nuits

What an incredibly planned and lovely breakfast for your guests — Portuguese egg tarts, mini-crepes, juices, and so many thoughtful little touches! The room was gorgeous and spotless, and the bathroom beautifully clean. We had such a wonderful stay — we very highly recommend HF Fenix Garden! 🌿 (I’ll be sharing some photos where I’m able to — it’s too beautiful not to!)

What an incredibly planned and lovely breakfast for your guests — Portuguese egg tarts, mini-crepes, juices, and so many thoughtful little touches! The room was gorgeous and spotless, and the bathroom beautifully clean. We had such a wonderful stay — we very highly recommend HF Fenix Garden! 🌿 (I’ll be sharing some photos where I’m able to — it’s too beautiful not to!)

8

Mary

12 mai 2025

·

A séjourné 2 nuits

The hotel features were good. The place was clean and quiet. Breakfast offered a good selection with lots of variety. Staff in the breakfast area were friendly and helpful. The front desk staff could have been more friendly and welcoming. Thank you

The hotel features were good. The place was clean and quiet. Breakfast offered a good selection with lots of variety. Staff in the breakfast area were friendly and helpful. The front desk staff could have been more friendly and welcoming. Thank you

8

Jeffrey

31 août 2025

·

A séjourné 6 nuits

The hotel is located in the center of Lisbon, within 5 to 10 minutes uber ride to many attractions in downtown. The condition of the hotel is good. I skipped the free breakfast because it has very little option and tastes very blend.

The hotel is located in the center of Lisbon, within 5 to 10 minutes uber ride to many attractions in downtown. The condition of the hotel is good. I skipped the free breakfast because it has very little option and tastes very blend.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

10

raf

17 févr. 2026

·

A séjourné 7 nuits

Oui . Bonne

Oui . Bonne

8

Etienne

26 juil. 2025

·

A séjourné 6 nuits

Nous avons passé un super séjour. La propreté de la chambre était irréprochable chaque jour que nous avons passé. Le personnel est très agréable. En revanche, le jardin manque un peu de vie et de naturel. Globalement nous sommes très satisfait de notre séjour, on recommande !

Nous avons passé un super séjour. La propreté de la chambre était irréprochable chaque jour que nous avons passé. Le personnel est très agréable. En revanche, le jardin manque un peu de vie et de naturel. Globalement nous sommes très satisfait de notre séjour, on recommande !

10

Andre

23 juil. 2025

·

A séjourné 1 nuit

Je vous recommande cet endroit

Je vous recommande cet endroit

10

Marjorie

23 juin 2025

·

A séjourné 2 nuits

Super séjour dans cet hôtel. De passage pour visiter Lisbonne, nous avons été très bien accueilli par le personnel. Nous avons très bien dormi, un peu de bruits de circulation mais nous étions tellement fatigués de nos journées que cela ne nous a pas derangé mais je préfère le preciser pour les personnes qui ont le sommeil léger => demandez une chambre côté cour. Petit dejeuner avec beaucoup de choix et très bon. Personnel du petit dejeuner également aux petits soins et très souriant !

Super séjour dans cet hôtel. De passage pour visiter Lisbonne, nous avons été très bien accueilli par le personnel. Nous avons très bien dormi, un peu de bruits de circulation mais nous étions tellement fatigués de nos journées que cela ne nous a pas derangé mais je préfère le preciser pour les personnes qui ont le sommeil léger => demandez une chambre côté cour. Petit dejeuner avec beaucoup de choix et très bon. Personnel du petit dejeuner également aux petits soins et très souriant !

10

Sylvie

22 mars 2025

·

A séjourné 4 nuits

Sejour touristique. Accueil chaleureux avec une mention particulière pour le personnel du restaurant de l'acceuil au service : sourire , attention, prévenance Les souhaits émis lors de la réservation ont été exhaussé. Hotel bien situé, accès facile au centre ville. Chambre bien insonorisée

Sejour touristique. Accueil chaleureux avec une mention particulière pour le personnel du restaurant de l'acceuil au service : sourire , attention, prévenance Les souhaits émis lors de la réservation ont été exhaussé. Hotel bien situé, accès facile au centre ville. Chambre bien insonorisée

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