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Hotel Fénix Garden Lisboa

US$ 159

/ noite

Média para setembro

Hotel Fénix Garden Lisboa - Image 1

Hotel Fénix Garden Lisboa - Image 2

Hotel Fénix Garden Lisboa - Image 3

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Hotel Fénix Garden Lisboa - Image 5

Preços para Hotel Fénix Garden Lisboa

Selecione datas para ver preços e disponibilidade

US$ 159

/ noite

Média para setembro

Média de preços por mês

Em Hotel Fénix Garden Lisboa, a diária custa em média US$ 80 no mês mais barato (janeiro) e US$ 159 no mês mais caro (setembro), com base nos últimos 12 meses.

Preço médio da diária em Hotel Fénix Garden Lisboa por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 80
fevereiro	US$ 80
março	US$ 102
abril	US$ 126
maio	US$ 159
junho	US$ 136
julho	US$ 117
agosto	US$ 117
setembro	US$ 159
outubro	US$ 156
novembro	US$ 113
dezembro	US$ 90

Mais caro: setembro (aprox. US$ 159)

Mais barato: janeiro (aprox. US$ 80)

Sobre esta propriedade

Centrally located hotel in Lisbon with a terrace, garden views, and air-conditioned rooms featuring LCD televisions.

Localização

Rua Joaquim Antonio De Aguiar, 3, Lisboa, Portugal

Mais informações sobre a localização

Opções de quarto

6

Quarto King Conforto

Detalhes do quarto

1 Cama De Casal

Acomoda 2

183 ft²

Ar condicionado

Cofre de segurança

Banheiro privativo

6

Quarto Twin Conforto

Detalhes do quarto

2 Camas De Solteiro

Acomoda 2

151 ft²

Ar condicionado

Cofre de segurança

Banheiro privativo

7

Quarto Standard

Detalhes do quarto

2 Camas De Solteiro

ou

1 Cama De Casal

Acomoda 2

151 ft²

Ar condicionado

Cofre de segurança

Banheiro privativo

8

Comfort

Detalhes do quarto

1 Cama De Casal

Acomoda 2

151 ft²

Ar condicionado

Cofre de segurança

Banheiro privativo

7

Quarto Económico

Detalhes do quarto

2 Camas De Solteiro

ou

1 Cama De Casal

Acomoda 2

151 ft²

Ar condicionado

Cofre de segurança

Banheiro privativo

Avaliações dos hóspedes sobre Hotel Fénix Garden Lisboa

8.7

Fabuloso

Com base em 1.058 avaliações verificadas

Quem se hospeda aqui?

Negócios

4%

Casal

55%

Famílias

19%

Grupos

17%

Viajantes individuais

3%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No HF Fénix Garden, viajantes destacam uma localização conveniente perto do Marquês de Pombal, com acesso fácil a metrô e ônibus, quartos limpos e confortáveis com camas grandes, e uma equipe notavelmente simpática e atenciosa que ajuda a tornar a estadia agradável e acolhedora.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No HF Fénix Garden, viajantes destacam uma localização conveniente perto do Marquês de Pombal, com acesso fácil a metrô e ônibus, quartos limpos e confortáveis com camas grandes, e uma equipe notavelmente simpática e atenciosa que ajuda a tornar a estadia agradável e acolhedora.

As desvantagens recorrentes incluem o barulho do trânsito em alguns quartos de frente para a rua e problemas ocasionais de manutenção, como geladeiras com funcionamento fraco ou inexistente e limitações sazonais no aquecimento ou ar-condicionado. O café da manhã é amplamente apreciado, embora alguns hóspedes achem a seleção repetitiva, lenta para ser reposta ou não incluída em algumas tarifas. No geral, espere uma estadia urbana bem gerida e com bom custo-benefício, com excelentes ligações de transporte e serviço caloroso.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

As instalações são simples; o estacionamento no local está disponível, mas é pago e o acesso é restrito, e há um pequeno espaço de estar ao ar livre/jardim. Alguns hóspedes também usaram o bar na cobertura do hotel HF vizinho.

Avaliações dos hóspedes relacionadas

10

Shellini

22 de out. de 2025

·

Hospedou-se por 3 noites

The hotel was clean, location brilliant for getting around as it was right next to the metro. Staff were helpful and friendly. Plently of restaurants nearby. Lovely outside sitting area

The hotel was clean, location brilliant for getting around as it was right next to the metro. Staff were helpful and friendly. Plently of restaurants nearby. Lovely outside sitting area

10

Kristina

30 de jun. de 2024

·

Hospedou-se por 1 noite

The check in and check out process was very quick. Parking was available. It was close to public transit but also easy to walk to many places. The rooms were clean and the bed was comfortable.

The check in and check out process was very quick. Parking was available. It was close to public transit but also easy to walk to many places. The rooms were clean and the bed was comfortable.

10

Juan

9 de set. de 2025

·

Hospedou-se por 2 noites

I had an absolutely wonderful stay at Hotel HF Fénix Garden in Lisbon! From the moment I arrived, everything exceeded my expectations. The buffet breakfast was outstanding, with a wide variety of fresh and delicious options that made every morning a real treat. A special mention goes to Sérgio from the restaurant, who was amazing and truly attentive — he made the experience feel warm and personalized. My room was spotless, comfortable, and offered an amazing view that made my stay even more special. I was also impressed with all the amenities provided in the room, which made it feel both modern and cozy at the same time. The only point I’d like to highlight is the parking access. It’s extremely tight and could be dangerous if you’re not very careful—honestly, it feels like an accident could happen easily given how narrow the entrance and exit are. That being said, everything else about this hotel was perfect, and I would absolutely recommend it to anyone visiting Lisbon. I’ll definitely come back on my next trip!

I had an absolutely wonderful stay at Hotel HF Fénix Garden in Lisbon! From the moment I arrived, everything exceeded my expectations. The buffet breakfast was outstanding, with a wide variety of fresh and delicious options that made every morning a real treat. A special mention goes to Sérgio from the restaurant, who was amazing and truly attentive — he made the experience feel warm and personalized. My room was spotless, comfortable, and offered an amazing view that made my stay even more special. I was also impressed with all the amenities provided in the room, which made it feel both modern and cozy at the same time. The only point I’d like to highlight is the parking access. It’s extremely tight and could be dangerous if you’re not very careful—honestly, it feels like an accident could happen easily given how narrow the entrance and exit are. That being said, everything else about this hotel was perfect, and I would absolutely recommend it to anyone visiting Lisbon. I’ll definitely come back on my next trip!

8

Fabrice

30 de jan. de 2024

·

Hospedou-se por 2 noites

Personnel tres agréable et donne tous les renseignement, parking cher mais tout est cher a Lisbonne

Personnel tres agréable et donne tous les renseignement, parking cher mais tout est cher a Lisbonne

10

W

10 de jun. de 2025

·

Hospedou-se por 2 noites

Using Fenix Music Rooftop bar next door was nice. Breakfast ok.

Using Fenix Music Rooftop bar next door was nice. Breakfast ok.

10

Larry

22 de nov. de 2025

·

Hospedou-se por 6 noites

Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!

Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!

8

Etienne

26 de jul. de 2025

·

Hospedou-se por 6 noites

Nous avons passé un super séjour. La propreté de la chambre était irréprochable chaque jour que nous avons passé. Le personnel est très agréable. En revanche, le jardin manque un peu de vie et de naturel. Globalement nous sommes très satisfait de notre séjour, on recommande !

Nous avons passé un super séjour. La propreté de la chambre était irréprochable chaque jour que nous avons passé. Le personnel est très agréable. En revanche, le jardin manque un peu de vie et de naturel. Globalement nous sommes très satisfait de notre séjour, on recommande !

10

Bruce

2 de mai. de 2025

·

Hospedou-se por 2 noites

Central location is great to get around Lisbon. Metro stop right across the street. Great view from rooftop bar at Hotel Femix Music next door.

Central location is great to get around Lisbon. Metro stop right across the street. Great view from rooftop bar at Hotel Femix Music next door.

8

Petrica

27 de jan. de 2025

·

Hospedou-se por 1 noite

The garage is very convenient for this city and very nice!

The garage is very convenient for this city and very nice!

8

Myrna

17 de mai. de 2025

·

Hospedou-se por 3 noites

Very convenient that the property had a very good generator while the 10 hour power outage in all of Portugal and Spain

Very convenient that the property had a very good generator while the 10 hour power outage in all of Portugal and Spain

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Os quartos e as áreas comuns são consistentemente descritos como muito limpos, com serviço de limpeza confiável. Alguns problemas isolados foram observados, incluindo pragas ou odores no banheiro.

Avaliações dos hóspedes relacionadas

10

Samuel

1 de ago. de 2025

·

Hospedou-se por 3 noites

Clean, quiet, with attentive and helpful staff. Perfect location near metro. Amazing value

Clean, quiet, with attentive and helpful staff. Perfect location near metro. Amazing value

8

Nicolas

2 de mai. de 2024

·

Hospedou-se por 4 noites

Très bien placé Proche aéroport avec metro et proche centre ville soit à pied soit en metro. Très propre Très bonne literie Bien insonorisé Bon petit déjeuner Il y a uniquement les odeurs désagréables de la salle de bain qui étaient désagréables. Très bon séjour

Très bien placé Proche aéroport avec metro et proche centre ville soit à pied soit en metro. Très propre Très bonne literie Bien insonorisé Bon petit déjeuner Il y a uniquement les odeurs désagréables de la salle de bain qui étaient désagréables. Très bon séjour

10

Lisa

19 de jul. de 2025

·

Hospedou-se por 5 noites

We arrived early in the morning but they were able to check us in. The room and the bathroom are big and clean. The bed is comfortable. It's walkable to metro station and busses. The breakfast has variarities. Mostly, the staff were very friendly and helpful! My family had a great time staying in this hotel.

We arrived early in the morning but they were able to check us in. The room and the bathroom are big and clean. The bed is comfortable. It's walkable to metro station and busses. The breakfast has variarities. Mostly, the staff were very friendly and helpful! My family had a great time staying in this hotel.

10

BEATRIZ ELENA

8 de jul. de 2025

·

Hospedou-se por 3 noites

Excelente servicio, comodidad limpieza

Excelente servicio, comodidad limpieza

10

Juvenilson

4 de out. de 2025

·

Hospedou-se por 4 noites

Bom atendimento, quarto limpo, confortável,

Bom atendimento, quarto limpo, confortável,

2

KIN TAK MANSON

2 de mai. de 2025

·

Hospedou-se por 6 noites

Our stay was really bad. When we found cockroaches the 2nd time, we made a complaint to the front-desk again and asked for a room change. The front-desk attendant, showing no sympathy at all, immediately excused that a room change could not be arranged because the hotel was full. We asked her for an acceptable solution but had to leave because of our scheduled visit. We came back at night and asked for an update. The front-desk attendant called someone to get an update, showing his sympathy, and then affirmed that we could change a room ANY TIME on the next day. In the morning of that day, we asked the front-desk attendant whom we made the complaint the details of the room change, which was supposed to be properly arranged. Once again, she was very straight, showing no sympathy at all (not even a smile), and said that the room change could only be arranged after noon, the official checkout time, rather than ANY TIME as committed. We mentioned that this was not possible as we had some arrangements. We were really doubtful that for a hotel with almost 100 rooms, there must be someone who checks out early. She neglected our doubt and simply suggested us to pack our stuff so that their staff members could move our stuff to the other room, without considering that travelers had tight schedules and could not spare time to pack and unpack. Without any acceptable solution, we had to stay in the same room, with cockroaches.

Our stay was really bad. When we found cockroaches the 2nd time, we made a complaint to the front-desk again and asked for a room change. The front-desk attendant, showing no sympathy at all, immediately excused that a room change could not be arranged because the hotel was full. We asked her for an acceptable solution but had to leave because of our scheduled visit. We came back at night and asked for an update. The front-desk attendant called someone to get an update, showing his sympathy, and then affirmed that we could change a room ANY TIME on the next day. In the morning of that day, we asked the front-desk attendant whom we made the complaint the details of the room change, which was supposed to be properly arranged. Once again, she was very straight, showing no sympathy at all (not even a smile), and said that the room change could only be arranged after noon, the official checkout time, rather than ANY TIME as committed. We mentioned that this was not possible as we had some arrangements. We were really doubtful that for a hotel with almost 100 rooms, there must be someone who checks out early. She neglected our doubt and simply suggested us to pack our stuff so that their staff members could move our stuff to the other room, without considering that travelers had tight schedules and could not spare time to pack and unpack. Without any acceptable solution, we had to stay in the same room, with cockroaches.

10

Fiona

21 de mai. de 2025

·

Hospedou-se por 3 noites

This is only a 3 star but I've been in worse 4 star properties. Very clean, everything you need, very nice staff. A bit of a walk down to the main centre but not too far.

This is only a 3 star but I've been in worse 4 star properties. Very clean, everything you need, very nice staff. A bit of a walk down to the main centre but not too far.

10

Antonio C

2 de out. de 2025

·

Hospedou-se por 1 noite

Muito bem atendido, quarto limpo, espaçoso, confortável, café da manhã excelente.

Muito bem atendido, quarto limpo, espaçoso, confortável, café da manhã excelente.

10

Richard

9 de abr. de 2024

·

Hospedou-se por 3 noites

This is a great value, well run hotel that is well located and close to the Metro system. The rooms are so well thought out: socket next to the bed, huge window out to your personal patio (I was on 8th floor). Electric blind, well lit bathroom, fridge, tea and coffee. The team on reception were all very friendly and cheerful. And I got up late on one of my days, not leaving the room until 2pm - and my room was still made up. A pleasant surprise. Thank you Fenix! I will definitely come back.

This is a great value, well run hotel that is well located and close to the Metro system. The rooms are so well thought out: socket next to the bed, huge window out to your personal patio (I was on 8th floor). Electric blind, well lit bathroom, fridge, tea and coffee. The team on reception were all very friendly and cheerful. And I got up late on one of my days, not leaving the room until 2pm - and my room was still made up. A pleasant surprise. Thank you Fenix! I will definitely come back.

10

Tatiana

24 de jan. de 2026

·

Hospedou-se por 6 noites

Quarto e áreas comuns excelentes bem como o café da manhã. Priorizaram a limpeza do.quarto. É importante destacar a gentileza e simpatia dos funcionários, sobretudo Diana, Mauro e David (restaurante).

Quarto e áreas comuns excelentes bem como o café da manhã. Priorizaram a limpeza do.quarto. É importante destacar a gentileza e simpatia dos funcionários, sobretudo Diana, Mauro e David (restaurante).

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são geralmente confortáveis, frequentemente espaçosos e possuem camas grandes e confortáveis; alguns oferecem vistas tranquilas para o pátio ou varandas. Os pontos negativos incluem o barulho do trânsito nos quartos de frente para a rua e problemas ocasionais com geladeiras, pressão da água e aquecimento ou ar-condicionado sazonais.

Avaliações dos hóspedes relacionadas

8

Sheila

10 de abr. de 2024

·

Hospedou-se por 2 noites

Friendly staff and overall the room was nice. My only complaint would be the lack of insulation from the windows. They must have been single pane glass next to the busy street, because the noise level was so loud that I kept thinking the windows had to be open!

Friendly staff and overall the room was nice. My only complaint would be the lack of insulation from the windows. They must have been single pane glass next to the busy street, because the noise level was so loud that I kept thinking the windows had to be open!

10

Michael

1 de fev. de 2025

·

Hospedou-se por 3 noites

Very clean and modern and quiet. It is in a business area with a nearby park and a few dining options. Uber rides to train station and airport about 10-12 euros from here.

Very clean and modern and quiet. It is in a business area with a nearby park and a few dining options. Uber rides to train station and airport about 10-12 euros from here.

10

Karen

22 de fev. de 2026

·

Hospedou-se por 3 noites

Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of

Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of

4

Meng-Han

5 de set. de 2025

·

Hospedou-se por 6 noites

The room is not sound proof and I can not sleep well due to the traffic noise on the street. The fridge is not working. The staff is not friendly and cannot help with my unexpected change of the trip plan due to the LIS airport strike.

The room is not sound proof and I can not sleep well due to the traffic noise on the street. The fridge is not working. The staff is not friendly and cannot help with my unexpected change of the trip plan due to the LIS airport strike.

4

Chan

22 de fev. de 2024

·

Hospedou-se por 3 noites

No air-con during the night.

No air-con during the night.

10

GABRIEL

27 de jan. de 2026

·

Hospedou-se por 6 noites

Quarto espaçoso, com cama grande e instalações modernas. Funcionários bem atenciosos. Localização perfeita ao lado de supermercados, restaurantes e de uma estação de metrô central. Único ponto negativo a destacar foi que no inverno eles desligam o sistema central de ar condicionado, portanto o quarto fica um pouco quente, e a água acabou por duas vezes no banheiro.

Quarto espaçoso, com cama grande e instalações modernas. Funcionários bem atenciosos. Localização perfeita ao lado de supermercados, restaurantes e de uma estação de metrô central. Único ponto negativo a destacar foi que no inverno eles desligam o sistema central de ar condicionado, portanto o quarto fica um pouco quente, e a água acabou por duas vezes no banheiro.

6

Paul

27 de mai. de 2025

·

Hospedou-se por 3 noites

Hotel is located next to a busy city street on a steep hill where 3 lanes of vehicles accelerate up or down the street all day and night. This makes it incredibly noisy - especially if you are on the 2nd floor facing the street. Bring earplugs and noise-canceling headphones and just know what you're in for. However, the location relative to the metro and various attractions of Lisbon was great. I really wish that they closed the street at night so I could get decent sleep. Otherwise, room was clean and staff was excellent.

Hotel is located next to a busy city street on a steep hill where 3 lanes of vehicles accelerate up or down the street all day and night. This makes it incredibly noisy - especially if you are on the 2nd floor facing the street. Bring earplugs and noise-canceling headphones and just know what you're in for. However, the location relative to the metro and various attractions of Lisbon was great. I really wish that they closed the street at night so I could get decent sleep. Otherwise, room was clean and staff was excellent.

10

Carol Ann

22 de set. de 2023

·

Hospedou-se por 6 noites

This hotel is a hidden gem. Great value, beds and pillows were comfortable. Our King bed was even bigger than ours back home! The a/c worked well.. Hotel was very clean, great housekeeping..location is great! Breakfast was really good! Plenty to choose from. New items daily, hot and cold selections. Loved the coffee.. would recommend and stay here again.. only negative was shower was small, but they do have other rooms with a bathtub instead..

This hotel is a hidden gem. Great value, beds and pillows were comfortable. Our King bed was even bigger than ours back home! The a/c worked well.. Hotel was very clean, great housekeeping..location is great! Breakfast was really good! Plenty to choose from. New items daily, hot and cold selections. Loved the coffee.. would recommend and stay here again.. only negative was shower was small, but they do have other rooms with a bathtub instead..

4

TINA

18 de abr. de 2024

·

Hospedou-se por 1 noite

Not for someone with mobility issues. Entrance to the hotel is on a steep incline. There is a large broken sidewalk in front ot the entrance way making it hard to get in and out of taxis or cars in front ot he the hotel. The bathroom is large but the shower is inside a tub. The tub is so high I could not climb into it to take a shower.

Not for someone with mobility issues. Entrance to the hotel is on a steep incline. There is a large broken sidewalk in front ot the entrance way making it hard to get in and out of taxis or cars in front ot he the hotel. The bathroom is large but the shower is inside a tub. The tub is so high I could not climb into it to take a shower.

8

Maurice

24 de ago. de 2025

·

Hospedou-se por 5 noites

Fridge didn’t work well and failed to chill our drinks.

Fridge didn’t work well and failed to chill our drinks.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O serviço é um ponto forte, com uma equipe simpática e prestativa frequentemente elogiada na recepção e na sala de café da manhã. Há relatos ocasionais de respostas rudes ou pouco prestativas e flexibilidade limitada para check-out tardio ou troca de quartos.

Avaliações dos hóspedes relacionadas

10

PAULO

26 de jan. de 2026

·

Hospedou-se por 13 noites

Quarto confortável e localização ótima! Fiquei muitos dias seguidos e senti a pouca variação do cardápio do café, o que prejudicou um pouco a experiência nele. O funcionário que recepciona no restaurante, no entanto, merece aplausos. Um show de simpatia e gentileza.

Quarto confortável e localização ótima! Fiquei muitos dias seguidos e senti a pouca variação do cardápio do café, o que prejudicou um pouco a experiência nele. O funcionário que recepciona no restaurante, no entanto, merece aplausos. Um show de simpatia e gentileza.

10

Larry

22 de nov. de 2025

·

Hospedou-se por 6 noites

Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!

Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!

10

Carlos Augusto Moraes de

28 de jan. de 2026

·

Hospedou-se por 3 noites

Quarto impecável, equipe super prestativa e total atenção aos detalhes.

Quarto impecável, equipe super prestativa e total atenção aos detalhes.

10

Karen

22 de fev. de 2026

·

Hospedou-se por 3 noites

Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of

Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of

10

Pik Wan

16 de jan. de 2026

·

Hospedou-se por 4 noites

Staff was friendly. Location is near food and transport

Staff was friendly. Location is near food and transport

2

KIN TAK MANSON

2 de mai. de 2025

·

Hospedou-se por 6 noites

Our stay was really bad. When we found cockroaches the 2nd time, we made a complaint to the front-desk again and asked for a room change. The front-desk attendant, showing no sympathy at all, immediately excused that a room change could not be arranged because the hotel was full. We asked her for an acceptable solution but had to leave because of our scheduled visit. We came back at night and asked for an update. The front-desk attendant called someone to get an update, showing his sympathy, and then affirmed that we could change a room ANY TIME on the next day. In the morning of that day, we asked the front-desk attendant whom we made the complaint the details of the room change, which was supposed to be properly arranged. Once again, she was very straight, showing no sympathy at all (not even a smile), and said that the room change could only be arranged after noon, the official checkout time, rather than ANY TIME as committed. We mentioned that this was not possible as we had some arrangements. We were really doubtful that for a hotel with almost 100 rooms, there must be someone who checks out early. She neglected our doubt and simply suggested us to pack our stuff so that their staff members could move our stuff to the other room, without considering that travelers had tight schedules and could not spare time to pack and unpack. Without any acceptable solution, we had to stay in the same room, with cockroaches.

Our stay was really bad. When we found cockroaches the 2nd time, we made a complaint to the front-desk again and asked for a room change. The front-desk attendant, showing no sympathy at all, immediately excused that a room change could not be arranged because the hotel was full. We asked her for an acceptable solution but had to leave because of our scheduled visit. We came back at night and asked for an update. The front-desk attendant called someone to get an update, showing his sympathy, and then affirmed that we could change a room ANY TIME on the next day. In the morning of that day, we asked the front-desk attendant whom we made the complaint the details of the room change, which was supposed to be properly arranged. Once again, she was very straight, showing no sympathy at all (not even a smile), and said that the room change could only be arranged after noon, the official checkout time, rather than ANY TIME as committed. We mentioned that this was not possible as we had some arrangements. We were really doubtful that for a hotel with almost 100 rooms, there must be someone who checks out early. She neglected our doubt and simply suggested us to pack our stuff so that their staff members could move our stuff to the other room, without considering that travelers had tight schedules and could not spare time to pack and unpack. Without any acceptable solution, we had to stay in the same room, with cockroaches.

10

Anja

25 de out. de 2025

·

Hospedou-se por 3 noites

Staff is so friendly and offering a warm welcome to all visitors and show pleasure in their daily work.

Staff is so friendly and offering a warm welcome to all visitors and show pleasure in their daily work.

8

Mary

12 de mai. de 2025

·

Hospedou-se por 2 noites

The hotel features were good. The place was clean and quiet. Breakfast offered a good selection with lots of variety. Staff in the breakfast area were friendly and helpful. The front desk staff could have been more friendly and welcoming. Thank you

The hotel features were good. The place was clean and quiet. Breakfast offered a good selection with lots of variety. Staff in the breakfast area were friendly and helpful. The front desk staff could have been more friendly and welcoming. Thank you

10

Tatiana

24 de jan. de 2026

·

Hospedou-se por 6 noites

Quarto e áreas comuns excelentes bem como o café da manhã. Priorizaram a limpeza do.quarto. É importante destacar a gentileza e simpatia dos funcionários, sobretudo Diana, Mauro e David (restaurante).

Quarto e áreas comuns excelentes bem como o café da manhã. Priorizaram a limpeza do.quarto. É importante destacar a gentileza e simpatia dos funcionários, sobretudo Diana, Mauro e David (restaurante).

10

Larry

28 de jun. de 2025

·

Hospedou-se por 3 noites

Diana at the front desk was very helpful. The bedding was fantastic. Breakfast was included in a wonderful setting. Walk to #1 Hop on Bus was just 2-3 minutes. I highly recommend!

Diana at the front desk was very helpful. The bedding was fantastic. Breakfast was included in a wonderful setting. Walk to #1 Hop on Bus was just 2-3 minutes. I highly recommend!

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Excelente base perto do Marquês de Pombal, a poucos passos do metrô, ônibus e rotas de ônibus turísticos, com lojas e restaurantes próximos e um parque do outro lado da rua. Alguns hóspedes observam que fica a 15–25 minutos a pé do centro histórico e o cruzamento movimentado pode causar barulho do trânsito.

Avaliações dos hóspedes relacionadas

10

Sabari

5 de set. de 2024

·

Hospedou-se por 5 noites

Location , location , location !! Breakfast was great ! Reception staff was awesome !! Hop on hop off buses literally across the street !!

Location , location , location !! Breakfast was great ! Reception staff was awesome !! Hop on hop off buses literally across the street !!

8

Scott

24 de nov. de 2025

·

Hospedou-se por 2 noites

Hotel is clean and everyone is professional. My only issue is this requires walking 15 minutes to the “ tourist “ areas . It is not located too far but uber was needed several times . Only one block ate excellent local breakfast restaurants

Hotel is clean and everyone is professional. My only issue is this requires walking 15 minutes to the “ tourist “ areas . It is not located too far but uber was needed several times . Only one block ate excellent local breakfast restaurants

10

Larry

22 de nov. de 2025

·

Hospedou-se por 6 noites

Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!

Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!

10

Karen

22 de fev. de 2026

·

Hospedou-se por 3 noites

Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of

Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of

8

Fabio

4 de mai. de 2024

·

Hospedou-se por 1 noite

Super praktisch an der Metrostation gelegen. Hatte alles was wir für eine Nacht brauchten. Der große Park gegenüber ist super um dem Gewusel zu entkommen.

Super praktisch an der Metrostation gelegen. Hatte alles was wir für eine Nacht brauchten. Der große Park gegenüber ist super um dem Gewusel zu entkommen.

10

Barney

25 de nov. de 2025

·

Hospedou-se por 3 noites

Centrally located to public transport, shopping, and sightseeing.

Centrally located to public transport, shopping, and sightseeing.

8

Paola

2 de jul. de 2024

·

Hospedou-se por 7 noites

Great location, Metro was less than a block away. Across the street from the park where many yours met. Perfect for what I needed

Great location, Metro was less than a block away. Across the street from the park where many yours met. Perfect for what I needed

10

denis

24 de nov. de 2025

·

Hospedou-se por 6 noites

Great room . Very clean , also hotel was very centrally located from everything shops, restaurants, site seeing etc

Great room . Very clean , also hotel was very centrally located from everything shops, restaurants, site seeing etc

6

Sara

2 de jun. de 2024

·

Hospedou-se por 7 noites

The location of the hotel is ideal for its links to transports and a short walk (15 minutes) from the historic centre.

The location of the hotel is ideal for its links to transports and a short walk (15 minutes) from the historic centre.

10

Adriano

26 de jun. de 2024

·

Hospedou-se por 2 noites

Localização excelente, com metrô na porta, e fácil acesso a pé aos principais pontos turísticos. Quarto e banho bons. Café da manhã excelente!

Localização excelente, com metrô na porta, e fácil acesso a pé aos principais pontos turísticos. Quarto e banho bons. Café da manhã excelente!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é amplamente elogiado pela qualidade e variedade, com serviço atencioso. As críticas incluem opções repetitivas, reposição lenta ou o fato de que pode não estar incluído em todas as tarifas.

Avaliações dos hóspedes relacionadas

10

PAULO

26 de jan. de 2026

·

Hospedou-se por 13 noites

Quarto confortável e localização ótima! Fiquei muitos dias seguidos e senti a pouca variação do cardápio do café, o que prejudicou um pouco a experiência nele. O funcionário que recepciona no restaurante, no entanto, merece aplausos. Um show de simpatia e gentileza.

Quarto confortável e localização ótima! Fiquei muitos dias seguidos e senti a pouca variação do cardápio do café, o que prejudicou um pouco a experiência nele. O funcionário que recepciona no restaurante, no entanto, merece aplausos. Um show de simpatia e gentileza.

10

Juan

9 de set. de 2025

·

Hospedou-se por 2 noites

I had an absolutely wonderful stay at Hotel HF Fénix Garden in Lisbon! From the moment I arrived, everything exceeded my expectations. The buffet breakfast was outstanding, with a wide variety of fresh and delicious options that made every morning a real treat. A special mention goes to Sérgio from the restaurant, who was amazing and truly attentive — he made the experience feel warm and personalized. My room was spotless, comfortable, and offered an amazing view that made my stay even more special. I was also impressed with all the amenities provided in the room, which made it feel both modern and cozy at the same time. The only point I’d like to highlight is the parking access. It’s extremely tight and could be dangerous if you’re not very careful—honestly, it feels like an accident could happen easily given how narrow the entrance and exit are. That being said, everything else about this hotel was perfect, and I would absolutely recommend it to anyone visiting Lisbon. I’ll definitely come back on my next trip!

I had an absolutely wonderful stay at Hotel HF Fénix Garden in Lisbon! From the moment I arrived, everything exceeded my expectations. The buffet breakfast was outstanding, with a wide variety of fresh and delicious options that made every morning a real treat. A special mention goes to Sérgio from the restaurant, who was amazing and truly attentive — he made the experience feel warm and personalized. My room was spotless, comfortable, and offered an amazing view that made my stay even more special. I was also impressed with all the amenities provided in the room, which made it feel both modern and cozy at the same time. The only point I’d like to highlight is the parking access. It’s extremely tight and could be dangerous if you’re not very careful—honestly, it feels like an accident could happen easily given how narrow the entrance and exit are. That being said, everything else about this hotel was perfect, and I would absolutely recommend it to anyone visiting Lisbon. I’ll definitely come back on my next trip!

8

Roger

13 de set. de 2025

·

Hospedou-se por 4 noites

Conveniently next to Metro station. Good breakfast selection. Very friendly and helpful breakfast assistant.

Conveniently next to Metro station. Good breakfast selection. Very friendly and helpful breakfast assistant.

8

Sergio

25 de mar. de 2024

·

Hospedou-se por 2 noites

Precisão agilizar a reposição no café da manhã Falta muito itens

Precisão agilizar a reposição no café da manhã Falta muito itens

10

Albino

18 de nov. de 2025

·

Hospedou-se por 3 noites

Localização incrível, no café da manhã o funcionário Sérgio nos recebe com um grande sorriso e dicas ( mostrando no mapa) da cidade e como se locomover ! Quarto amplo , limpo ! Vale demais

Localização incrível, no café da manhã o funcionário Sérgio nos recebe com um grande sorriso e dicas ( mostrando no mapa) da cidade e como se locomover ! Quarto amplo , limpo ! Vale demais

10

Michael

23 de nov. de 2025

·

Hospedou-se por 1 noite

Excellent hotel with wonderful breakfast!

Excellent hotel with wonderful breakfast!

8

Peter

25 de out. de 2025

·

Hospedou-se por 4 noites

Excellent breakfast choices and always a friendly welcome by the maitre de (Serge).

Excellent breakfast choices and always a friendly welcome by the maitre de (Serge).

10

Jack

27 de out. de 2025

·

Hospedou-se por 2 noites

What an incredibly planned and lovely breakfast for your guests — Portuguese egg tarts, mini-crepes, juices, and so many thoughtful little touches! The room was gorgeous and spotless, and the bathroom beautifully clean. We had such a wonderful stay — we very highly recommend HF Fenix Garden! 🌿 (I’ll be sharing some photos where I’m able to — it’s too beautiful not to!)

What an incredibly planned and lovely breakfast for your guests — Portuguese egg tarts, mini-crepes, juices, and so many thoughtful little touches! The room was gorgeous and spotless, and the bathroom beautifully clean. We had such a wonderful stay — we very highly recommend HF Fenix Garden! 🌿 (I’ll be sharing some photos where I’m able to — it’s too beautiful not to!)

8

Mary

12 de mai. de 2025

·

Hospedou-se por 2 noites

The hotel features were good. The place was clean and quiet. Breakfast offered a good selection with lots of variety. Staff in the breakfast area were friendly and helpful. The front desk staff could have been more friendly and welcoming. Thank you

The hotel features were good. The place was clean and quiet. Breakfast offered a good selection with lots of variety. Staff in the breakfast area were friendly and helpful. The front desk staff could have been more friendly and welcoming. Thank you

8

Jeffrey

31 de ago. de 2025

·

Hospedou-se por 6 noites

The hotel is located in the center of Lisbon, within 5 to 10 minutes uber ride to many attractions in downtown. The condition of the hotel is good. I skipped the free breakfast because it has very little option and tastes very blend.

The hotel is located in the center of Lisbon, within 5 to 10 minutes uber ride to many attractions in downtown. The condition of the hotel is good. I skipped the free breakfast because it has very little option and tastes very blend.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Helber

21 de ago. de 2026

·

Hospedou-se por 6 noites

Hotel muito bem localizado, fácil acesso ao transporte público. Equipe cordial em especial o rapaz que fazia a recepção no café da manhã, muito receptivo, de uma alegria contagiante, parabéns! Quarto amplo e muito limpo, recomendo!

Hotel muito bem localizado, fácil acesso ao transporte público. Equipe cordial em especial o rapaz que fazia a recepção no café da manhã, muito receptivo, de uma alegria contagiante, parabéns! Quarto amplo e muito limpo, recomendo!

10

Kleber

11 de ago. de 2026

·

Hospedou-se por 1 noite

Quarto limpo, cama enorme, localização muito boa, café da manhã gostoso. Excelente

Quarto limpo, cama enorme, localização muito boa, café da manhã gostoso. Excelente

10

Carolina

8 de ago. de 2026

·

Hospedou-se por 4 noites

Excelente localização e preço. Equipe muito amigável e prestativa. Já fiquei duas vezes e pretendo retornar quando estiver em Lisboa.

Excelente localização e preço. Equipe muito amigável e prestativa. Já fiquei duas vezes e pretendo retornar quando estiver em Lisboa.

10

Angelo

1 de ago. de 2026

·

Hospedou-se por 3 noites

Tudo de bom e qualidade excelente

Tudo de bom e qualidade excelente

8

Vânia C S G

25 de jul. de 2026

·

Hospedou-se por 2 noites

Hotel confortável , amenidades precisam melhorar .

Hotel confortável , amenidades precisam melhorar .

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 00:00

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

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Preços para próximas datas

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Preço médio por noite entre as ofertas, com impostos e taxas.

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