Forrester Essence Douro Hotel - by Unlock Hotels

Os funcionários muito simpáticos, atenciosos, prestáveis.

Room clean but would benefit from a bathroom update. Commented on noise because election rally went on till late across road from hotel both nights of our stay. Realise we were just unlucky to have this. Staff friendly and also knowledgeable about Port and where to buy it cheaply. Would love to come back overall.

La struttura bella e il servizio adeguato. Purtroppo ci hanno dato una camera a nostro giudizio comfort e non de luce come avevamo prenotato e pagato.

We arrived at the hotel and found that the room did not correspond to the pictures on the website. Renovation work was in process. The room was very dusty. The floor is scratched and the furniture has seen better days. Te bathroom is old style and needs renovation. The air-conditioning did not work. The sleeping with open window was not a good choice as the room was giving on a busy street. Wi-Fi is patchy. After making a complaint, we were not able to change the room, as apparently the hotel was fully booked. The ray of sunshine of our stay was the good evening meal and the breakfast that is served in a nice ambience. Free parking is available at the hotel grounds. Let´s hope that after renovation the hotel gets back to a decent standard as advertised.

Le personnel donne un service impeccable par contre l’hôtel est désuet et ne répond pas aux attentes vs le site.