La Quinta Inn & Suites by Wyndham Minneapolis Bloomington W

The hot tub was walled off closed. It was a big reason we chose this, so that was a disappointment. Also, they seemed to put all dogs on the same floor, because there was a loud barker on the other side of our room

Everything was great except on Friday at check-in. There was 50 people trying to check in with one person working the front desk. Other than that, the hot tub was not in working condition so that was a big bummer for me

Room was clean and beds were comfortable. Pool was warm but small, water was a bit cloudy, and one light fixture was pulled out from the wall (looked unsafe). Hot tub was boarded up and out of service. Breakfast was limited to cereal, yogurt, juice, coffee, and biscuits with gravy and eggs; toaster only browned one side. Would not stay here again because of the lacking amenities as there are several better options in the same price range in the area.

Staff were great. Room was clean for the most part. Bathroom needs to be updated. Pool was nice but the actual room itself needs updated. Looks dark and creepy. Hot tub was out of service. Ice machine only worked on 2 out of 18 floors, no vending machines. Breakfast was fine, but the same every morning(waffles, eggs,sausage) maybe alternate with biscuits and gravy and bacon and the waffle maker. But overall stay was ok.

The pool needs a deep clean of tiles near water level. The pullout bed in living room was a matress topper that smelled like urine. There were no pool towels and the text from front desk did respond or bring towels when i text them too. That was direction to text them and nothing. The jacuzzi hot tub was under maintenance. Breakfast didnt have a sausage or bacon option. The parking lot needs maintenance. I did like staff. They were easy to vheck in with and check out. Elevators were quick. Breakfast was yummy. Great amount of towels in room. I appreciated the parking was free.

The inside is alright the outside needs a new parking lot desperately. Clean room!

The hotel is showing its age but clean and a great breakfast. Pool is mall and hot tub was closed. Very quiet and convenient for what we needed!

The pool don’t looks good and the hot tub was broken and out of service.

The parking lot needs repaving. Only issue

The entire parking area for customers has huge deep holes causing front end damage to my vehicle . This issue has been like this for years and my last trip was the worst I’ve ever seen. The parking lot and entrance needs major asphalt repairs

There were bed bugs all over the room!

When I arrived at the property, the building looked like a rundown apartment high rise in the hood. The parking lot looked like it hadn’t been maintained in YEARS. There was absolutely nothing inviting about the exterior. The pictures on the website are VERY misleading. It’s clear the management hasn’t made any investment into this property. At the desk, the fire alarm panel was going off, staff didn’t seem to care despite this being a high rise. I wasn’t happy thinking that the alarm was malfunctioning. The lobby was dreary and rundown. I’ve seen nursing homes that look better. The pictures they have of the dining area are absolutely false. The pictures of the rooms were probably taken 10 years ago. Everything is old, dirty and rundown. The rooms appeared clean until I went to plug in my phone and saw the filth by the outlets. WiFi didn’t work, clerk said it is only reliable in the lobby. It’s also an open network so the homeless outside smoking were using it. Speaking of outside, there were dudes outside smoking weed and drinking out of a bag. Breakfast was a joke. Absolutely the worst I’ve ever encountered in my extensive business travels. Don’t make my mistake, find another place, even if it’s more expensive. This wasn’t worth it at all.

The first room we were put in, the bathroom ceiling and shower ceiling were completely covered in mold. Also the outlets for the lamp and clock on the bedside table didnt work. The lamp on the regular table worked but the outlets on it did not work. We were moved to a different room when we went down to tell them about the mold. Our new room was better but the carpet had sticky spots and the bathroom floor was very sticky as well. The outlets on the lamps did not work in this room either. The block of outlets on the table were the only ones that worked. We were sad that the hot tub wasnt up and running but the pool water was very warm at least. The pool area wasnt very clean either though. The shower had hot water and good water pressure though and the breakfast was very good.

The mini fridge kept things cold. The a/c in the room worked well. The bed seemed clean. The couch and chair were disgusting. There was no soap in my bathrooms. There was hair on the shower wall. The a/c was not on in the lobby, hallways, or breakfast area, even though it was in the high 80’s and extremely humid. The breakfast area was unappetizing and not kept clean. It also ran out of things every day. The pool area was in disrepair and looked awful. Won’t stay here again.

Within an hour of checking in, we found cockroaches in our room. We checked out 1.5 hours after checking in. I am still trying to get my money back that I had paid for 3 nights. So far I have emailed 2 different e-mail addresses, called 5 times, and left 2 voice mails. I still havent gotten a response.

The bathtub had hair in it, no Kleenex in the room. Needs major update including paint. Holes in the wall in the bathroom

We booked 5 rooms for a 3-night stay, and unfortunately, two of the rooms had to be changed right away—one smelled strongly of weed despite being nonsmoking, and the other was dirty with a dead critter in the mini fridge. Our room (#3) had pubic hair in the bathroom, and the TV never worked. We reported the issue Friday, followed up again Saturday, and were told on Sunday that no maintenance staff would be available until Monday—after our checkout. While the property might be okay for a short stay if you're not too picky, we were disappointed with the cleanliness and lack of prompt maintenance. Management really needs to improve room conditions and overall upkeep. We will not be returning.

This place was dirty and smelled of weed. There was garbage all over the parking lot and the doorways along with used condoms all over the place. The staff didnt care. When my kids said they didnt want to go swimming because of the way the pool area smelled i got concerned because they loce swimming. According to the other reviews and the pictures that were posted it was a great please but truly it is not.

This property has gone down hill.I stayed in the past breakfast were delicious and clean, now breakfast were not that great and lots of ants climbing around the juice and coffee station. Front desk staff don’t do anything or offer you any support when dealing with a issue they just say I don’t know. Not happy with this stay … lots to improve here

This place is very dirty. The cleaners tried barging in on us at 8:45 AM. We told them to come back later and put a tag on the door, but they never came back to refresh shampoo, etc. Dog vomit in the halls. Windows haven't been cleaned in years, wish I could attach photos. The breakfast room is not cleaned until after breakfast is over. It is a large hotel with hundreds of guests and there was syrup on the floor, scrambled eggs all over the counter, trash overflowing. None of the tables were wiped down between guests so all the tables were dirty. People bring their dogs into breakfast area, even though they are not supposed to, and the staff does not stop them or say anything. It's gross, do not stay here!

Person at check in wasn’t really friendly and welcoming. The hotel was sort of dated.

Our reservation was for a suite. Not great! TV in living area did not work. The floor lamp in living area did not work. The towel rack in the bathroom was pushed into the drywall leaving a hole in the wall. We changed rooms the next day to a non-suite room. Everything was fine in this room. Was the 2nd room less expensive than the suite? We were not given a receipt when we checked out. On two nights when we returned to our room for the night, the door was propped open, anyone could have walked into our room and taken anything.

Room was advertised as “sleeps 5” yet the room only had two double (full size) beds. Only four can sleep. Asked for a rollaway bed - it’s not allowed due to fire hazard. Asked for a room where 5 people can sleep, as advertised on their page, and they said they can offer a suite. Just my luck the suites were all booked till Monday, the day after I was scheduled to leave. Asked for the king size be room, as it was advertised as “sleeps 4”. To my surprise they’re was no sofabed in those rooms and only has a king size bed. Not sure how four people can sleep on a king size bed. Other th

The beds were comfortable. We have been here a few times. The only issue I had I could not have very good access with the internet. This is very important!!

Had to change rooms, first one had mold on bathroom ceiling. Exaust vent did not work. Overcharged for room, had to get them to fix bill. Ran out of meats on breakfast bar. But on up side second room was good except for the vent not working.

No Wi-Fi connection in room. Was informed by front desk, only works well on lower floors. We were on 4th. Issue, lower floors are pet friendly. We did have the opportunity to switch, but previewed room and it was very obvious there were animals in that room. Overall, the hotel needs a lot of updates.

This hotel needs to be crumbled and built from the ground up. My room looked like it I was in the middle of repair. The tub leaked, the lamp shade had tears, the tv leaned, and the WiFi was unavailable. This hotel is perfect if you are almost out of resources but you desperately need an affordable place to stay. I left three days into my 7 day stay.

The hotel room was less than clean. Upon entering the room It smelt strong of cigarette smoke! The shower curtain sprayed water everywhere. There was black mould in the bathroom. The floor was lifting up from the ground in the washroom, The pullout couch was broken and disgusting and extremely dirty. When housekeeping came in, they took our blanket and when we called down to get them, we had to go down and collect the new bedding. The hotel front desk seem less than interested in helping you. The pool is tiny and felt unclean. Some rooms are decent. We ended up in a terrible room on the tenth floor. when I asked to move due to the smoke smell the second room was worse I ended up staying in the original. The lobby of the hotel looks and smells clean and the continental breakfast is decent is the only positive.

Beds were not comfortable. Breakfast ok. Tv and phone did not work the first day of 2 day stay. Tv was fixed early am 2nd day. Phone never fixed. Front desk attendant often missing.

Booked a room with a suite so an early riser would be able to work in the sitting area. Alas, the internet didn’t connect in there. Sofa was extremely uncomfortable too

Airport shuttle was not available when we left in the morning so we had to take an uber. When we were ready to be picked up I followed the printed instructions given to us, phone rang for ten minutes before someone picked up, and was then told the instructions were wrong and to call back when we were in the right place. When I got to the right place and called back, another 5 or 6 minutes of ringing until someone picked up. Shuttle driver was nice though.

I wanted a hotel with an airport shuttle. I called to verify said airport shuttle and if it would be available when I needed it (4am). But, when I actually showed up I was told the shuttle didn’t start until 7am (my flight was at 6:54 so clearly that wasn’t going to work). BUT, I could get an Uber reimbursement and he even had little slips of paper with the manager’s email on it to hand me to get the reimbursement. Was it a little weird to me they were that prepared? The manager did not reimburse me and in fact, has now ghosted me. I don’t think they ever had any intention of reimbursing me. It’s basically a scam and I will be reporting them to corporate as well as the Better Business Bureau.

We came to Minneapolis to see the Red Sox vs. the Twins. I’m a huge Red Sox girl. Ive stayed at La Quinta before and have experienced the same great atmosphere with kind staff.

When I arrive the parking lot need to be fixed. I had to be moved to another room because the light wasn’t working. Then the next room the tv was working properly but it got exchange out. I call downstairs and the desk clerk hung up on me. I went downstairs to find out why and he told me it was crowded at the desk and he was putting me on hold instead it hung up. Not! He never told me to hold just hung up. Something bit me in my room on my leg. Then I had bug crawling in the bath tub(have pictures to prove it) and was crawling under the front door. First and last time here. Housekeeping woke me up on 2 days at 8:00 asking about cleaning room. Didn’t they know I was staying 3 days and if I wanted housekeeping I would have requested it. Total ridiculous (even on the day I was checking out). You woke me up for what when I was checking out in a few hours.

I'm still at the airport waiting to be picked up

Stay was fine, was told a $100 charge besides the room charge and credited back at check out. 5 days later my $100 was not credited back to my account. I called the hotel and was told the $100 credit takes 7-14 days. That is UNACCEPTABLE!!!

My son and I got into Minneapolis very late at night. Loved the convenience of the shuttle. The man at the front desk was pleasant and gave us some suggestions on food to eat at 1:00am. Breakfast in the morning was great. Typical hotel breakfast but my son loved the small waffles. Staff was friendly as we got down to breakfast just a few minutes before they closed but they still brought out more bread and fruit for us.

One night stay, not impressed. Hotel is dated, but room was ok on the 4th floor. Very noisy, heard toilets flushing all through the night. TV didnt work. Breakfast was very poor- no fruit, coffee served in a white Styrofoam cup, no lid. Choices were limited. Shuttle driver was very nice. I would stay elsewhere next time when we need a stay and fly option.

My main concern was the incompetence of the staff…I had a note on my door, Do not Disturb, as I had had little sleep upon arriving…at 10:15 a cleaning woman banged on my door wanting to clean…and then the clerk at the front desk inquired upon my arrival if I wanted to take the Shuttle Service to the airport the next morning…I said I would call him with my exact time when I got to my room…I called him shortly after…he told me to arrive 10 minutes before the shuttle left…I was there a half an hour early…time can for departure but no shuttle…I inquired and the same clerk said there was no reservation…a half an hour letter a shuttle arrived to pick me up…I just made my flight…have stayed at this hotel 20 times over the years and this was the worst…

Overall, our stay was alright. When I checked in I was given a room that was already taken by another person. It was quite difficult to carry everything suitcase, shopping bags etc back to the front desk and let them know that there is someone in the room. I probably alarm the other person who was in thier hotel room when we open the door. That was the only problem that occured during our stay.

Close by airport. Convenient and basic. Complementary morning coffee and a few brkfst items available. Proper rest and move on. Free shuttle ride to airport on top of each hour. 77/night. Would do again (solo, sleep, shower, fly)

Very clean and everything in good condition. Attractive room and lobby. Fridge and AC worked fine. Didn’t try microwave or tv. King bed was firm and comfortable. Towels were a good size and absorbent enough. Clean bedding. Single-serve coffee maker worked and coffee in lobby was good. Breakfast had waffle maker, potatos, sausage links, dry cereal, yogurt, toast and bagels. We had our dog with us for a nightly fee. (The Bloomington off-leash park is just a few miles south and very nice. 25 acres with woods and fields, not very busy.) We made two visits a week apart and both rooms were in same condition. They offer a shuttle to the airport and Mall of America. WiFi did not work on either visit. I took off one star for that. For the price the stay was more than expected.

Proximity to the airport

It was fine. No food places close and that was a bummer with no car.

This hotel is in a very convenient location and I love it. Could use some updates for sure but for the price you know what you are getting. I will continue to Saturdays here for that reason.

Front desk very friendly. We loved the shuttle Service and drivers. They were so help full bringing us to the Mall of America and airport. The hotel was clean and had enough towels for our days to stay. We would definitely stay there again!

Wonderful bed and linens! Comfortable. Efficient check in. Just could get a good cleaning,freshening up of outdoor entrance area. Love the shuttle and extended parking option here. Always stay here when travelling!

Great location

Good hotel, room was nice. Comfy bed Good price for type of room. Shower/bath area needs upgrading. Pool need upgrading. Overall good stay, shuttle was nice and easy to use.

Nice bed. Good location 20-25minutes away from airport. Convenient airport shuttle is free.

For the price it’s a great hotel! My only complaint is the breakfast buffet it is probably one of the most boring buffets I’ve ever experienced at a hotel. Frozen egg Pattie’s and waffles (almost all hotels have these) and cereal that’s about it. With how large the hotel is, you would think there would be way more options.

Loved the hot breakfast choices

Great friendly staff, good breakfast. Room was clean and bed was comfortable. The hotel is starting to show up ya age and wear and tear. Some updating and fixing of broken things (flooring, trims, etc) would definitely go a long way ☺️

No Internet it was down the entire week.Tiles in handicap bathroom where coming up by shower. Slipped while coming out of shower. Told front desk they said they would have someone fix. Two days later slipped again. Finally fixed.they had no concern of me slipping Breakfast was terrible. Broken roaster. Just about Same thing every day. No pastries. Last day they had hard boiled eggs and cereal. No bread and butter. Opened never on time. Anywhere from 39 to 45 minutes late. Asked for clean towels several times. Be wr received unless we found person cleaning rooms. Never removed wet towels or trash. Had to remove our self. The gronds outside are not kept up. Handicap person with walker has difficult time due to bad sidewalk and parking lot. The only thing I can say is excellent is the inside cleanness of the hotel. The women at front desk were great and helpful. The man was not as much. He would rather sit and talk with friends.

False advertisement. Stated that there was Wi-Fi there was not they did not give you any heads up that there was no Wi-Fi at all. I found out when I got checked in after they charge my card because I heard them tell another person that there was no Wi-Fi. They told me that there was Wi-Fi only in the lobby that was a lie. They are refusing to refund anyone. The pool area barely had towels when you talk to the staff about needing items for your rooms. They just tell you they don’t know. The breakfast was not good. Sausage was floating in water. Ice machines were broken so you had to go to different floors to get ice.

Poorly maintained. Out of breakfast essentials.

The hotel was okay for the price. Breakfast very skimpy but i guess okay for that type of hotel. No juice, who runs out of juice for breakfast. But overall good location and fairly clean. Price good.

The hotel is showing its age (stained carpet, etc.) but no noise in our room. Spouse thought her bed was to hard, mine was to soft, do go figure. Breakfast was a bit bland. Standard rotation of waffles, biscuits and gravy, scrambled eggs, and somewhat weak coffee. But a serviceable stay at a good price.

The hotel was good and a good price. Staff was friendly and helpful. Breakfast could use a little more variety, but it was fine.

Up to date, clean, quiet. Great value for the price.