Rodeway Inn

Pros; had HBO, fridge, microwave, table amd chairs, clean shower, good water pressure,spaceous room. Nice staff, i had an issue with my room and the lady helped me fix it. Cons; Floor boards out and set loosly into place, very dirty-roaches and ants but not an infestation-, tv kept resetting and configure took 5 minutes, fridge sticky, microwave stinky, food crumbs on chairs top of fridge and night stands. No ice machine have to ask for ice, lobby closed had to use window, spa empty, this site wont let me upload my picture but the roaches are around 3 inches big.

The smell of the chlorine was disgusting. The towel had a bunch of accumulated hair and when I tried to use it, fell in the tab. The tissue box had compounded dirty tissues together. The bed sheets dirty. The smoke alarm’s detector cover and the battery was missing. Through the sink, all night was coming a weird noise. The bed had a plastic cover under the sheets and made noises each time I turn around. The bathtub was dirty. One dirty towel.

There were many cockroaches, 1 towel for the two of us, and very cleanly bedspreads, walls, toilet, ceiling, microwave, and so on. The staff was nice and there was convenience parking, though.

There was no toilet seat initially, however, they had one installed by the time I returned. There's SO MANY people who do not have rooms that hang out on and around the property. Can't even hardly pull in most of the time because people are blocking the entrance yelling, fighting, etc. It's unfortunate for the employees because they were so nice. Maybe to nice, perhaps. There's a lot of potential there, so hopefully they figure it out.

Too many people just hanging around the property. Towels were limited and still looked dirty. Everything seemed as if there wasnt enough for all the rooms. No phone. No cable.

Location of hotel is great. Close to many stores and restaurants. Castle Park is just minutes away. The concern is the cleanliness. Small roaches were under the refrigerator. Thankfully they seemed to stay in that area. They need pest control. Management seems to do nothing about people using music and using the pool late at night. It was good for one night. Fight my needs of what I was doing for the weekend.

No sitting chair in the room out side needs to be more clean

The check in people were fine honestly. But within the complex there are were people everywhere. People living on the staircases, people doing illegal activities with cars driving in and out, behind dumpsters. I'm not blaming the property for this, but there is zero effort to from anyone to clean up the situation - to the point that the office/lobby is closed at all times and only the night window is in use. It felt very unsafe from parking and getting glared at to the number of hurting/unhoused people constantly traveling around the complex.

It was horrible it was roach infested it had no towels or trash cans. People were hanging out outside there was no parking on the premises. Police had the parking lot blocked couldn't even check in on time. Bottom line is i canceled my second night there an went elsewhere. Ibdont recommend it an yall should take it off yall list i didn't get no sleep because of the roaches i reduse to use the shower because of the roaches an when i did use the restroom i wokebmy husband up to kill the bugs ab stand while i used it just a horrible experience an i will never ever go back

It seems to be more of a long-term stay hotel, and they were renovating the rooms on either side of us, and so it was very noisy during the day. We flew into Riverside for business, and we were in the room preparing for a meeting most of check-in day and the next. The first evening we decided to try the pool and spa. The weather wasn't real warm so the pool was understandably cool and we ended up not going in during our stay. We did use the spa and it was a little dated, but functional. The next day there were lots of children in both pool and spa all day, so we didn't use them. The following day, the spa looked very unclean and didn't function correctly. The pool-side lounge chair seats were all broken and were hard to use without falling through the broken straps. The room was clean and the staff was friendly, but the room lacked an iron and ironing board, though they did bring us one. Every time we wanted ice we had to ask at the service window and the office person would meet us at the door and go fill our bucket and bring it back. Not the most convenient. The shower was good, and the AC worked great. Overall, it was serviceable, but very dated. We'll probably go elsewhere next time.

They have roaches.

Bad experienced so disappointing when we family with a child our room so dirty with cockroaches, flies and insects I even took a video of them crawling so I have to go back to the office to move us to different room and they did but still not clean.

As soon as I walked in, roaches everywhere , the bed sheets are dirty, smelled bad, the blanket is full of wholes from smoking burns, stains all over the bed. Very bad experience

Brownish bedsheets, wet towels, roaches in a room and smells awful, bed covers are with holes, pillows brownish - by far the worst place I ever stayed

It was dirty with bedbugs and all they did was give us spray. Never changed the beds or anything.

The most gnarly and filthy place I have ever checked in, I'm in awe of how this cockroach infected place is open for business. There were roaches everywhere when I open the room, it looks like were ever you look it was "Alive"The walls, the ceiling, the night table the BED, the floor but especially the BED was Alive with roaches. I will not recommend this place not even to my enemy.

There's bedbugs.

It was dirty had a smell since i walked in.towels were brown from dirt in stead of white. Found roaches in the morning as i got up to get ready for work

This place had cockroaches, and it was disgusting. The covers were torn, the towels were dirty, and the staff felt so unsafe that they only talked to you all day through the night window. When you told them that the cockroaches were in the room, they acknowledged them and said they had just worked there. I was set to stay there for 4 days and only stayed for two days and left. I have contacted Expedia for the refund but I have not received the refund yet. I need to know what is happening with my refund. Expedia should not promote places that are infected by insects, considering that when we stay in such places being advised by your company that they are safe places to stay, now I have a risk of bringing such insects into my house also because I do not know if any of those cockroaches are now in my bags.

The entire place was filthy. We got the room . Didn’t go up to it because we went to dinner. When we got to the room it was filthy. Went back to office to get a refund and they said no. Terrible place.

Hard to get too, bed is hard as a rock, wall outlet’s need replacing. I won’t stay here again.

No access to tv, room was old and smelly

Non smoking room extremely harsh cigarettes smell. Toilet and shower did not work properly. Would not recommend overall bad experience.

It was filthy. Only had one towel which was filthy. Cigarettes holes in the blanket. Graffiti on the table. Smoke alarm fell as soon as I closed the door. Room was supposed to be non smoking but reeked of cigarettes. No soap. Random table in the room. I didn’t even spend the night. I felt unsafe. Homeless and people on drugs roaming the parking lot. Seemed like people just lived there. Disgusting!

Room smelled of smoke, cigarette burns on the blankets. Bed was extremely uncomfortable… The shower had really short curtains so all the water got on the floor. Bad area, very sketchy.

The room was dirty, there was a hole in the shower as well as there was holes in the blanket on the bed. There was not a fitted sheet on the bed just a flat sheet tucked under the mattress. When I lifted up the blanket there was maybe crumbs? Not sure what it was but it was little black stuff on the bed. The paint was peeling off the walls and it looked like there was blood on the wall also. The area looks like people actually live there. There are numerous drug addicts, drug dealers and sketchy people outside even with the curtains closed and the door locked it felt unsafe.

This property was horrible. Our room’s beds were extremely hard and uncomfortable. We considered sleeping on the floor, but the floor was dirty. The bathroom hadn’t been clean properly, and there was poop on the wall. We found cigarette burns on the sheets and a hair tie under the first blanket. Do not stay here. People screaming in the parking lot in the middle of the night. Overall, A very terrible experience.

The worst hotel I have ever stayed in. My bed covering has some black goo on it, there are electrical wires hanging from the ceiling where the smoke detector should be, there are major gaps around the door and the locks don’t seem to work too good. Let’s not forget the roaches all over the place. And it’s supposed to be a smoke free room but there is an ashtray and it deals of must smoke.

The staff were very friendly and polite but aside from that everything was pretty terrible. When I arrived I got told that my room had been upgraded from a one bed to a two which seemed cool till I got inside. For starters it was a no smoking room but reeked of cigarettes and didn’t smell the greatest, there was a hole in the wall, dust caked certain places and the bathroom was in shambles. It had no cover for the light and was covered in dust/gunk and there was no shower head. Best thing I can say about the hotel room is that the door lock works.

Refrigerator didnt work, one key didnt work, it looked out of maintenance, bed smeells ugly, lamps of the bed didnt work

Staff was amazing.

Staff is great (:

I loved the location its close to the Tyler shopping center.The hotel staff is rude af especially the lady i dont care to know her name but she works in the front. The guy in the evenings i believe is alright. I was waiting for my mother in law to bring me money to pay my room. 10 mins waiting they kickedus off the property with my 2 kids and alot of our clothes and bags very rude staff

Alot of noise with doors slamming from other rooms, with in and out traffic. They only put 1 bath towel in the room. No wash cloths or hand towels. The one towel is stained and old looking. I have stayed here several times and it is the same thing everytime. I have never been charged a $20 deposit unless the female is working at the window. They pick and choose who pays the deposit.

Staff is always pleasant and really helpful.

I did appreciate the location. There were plenty of walkable shopping and dining options. As for the room, you get what you pay for. We just needed a place to sleep while going to a festival for a couple of days and the price was within our budget. We had to request a room change due to a roach infestation a 1st floor room. The staff was always available, kind and accommodated our requests! They moved us to a second floor room with no issues. I took the initiative to clean and disinfect the room as it was not the cleanest. Wasn't too bad after we got settled in.

The staff was excellent.

Went to check in and the hotel was not clean. Asked for another room and they didn’t have any more rooms and they haven’t issued me a refund. Didn’t even stay there. DO NOT STAY HERE!!

I wasn’t expecting a 5 star resort. But cockroaches in my tub and walls? A shower curtain that smelled horribly like a moldy spongie? A bed that creaked at any movement? And the guy checking me in trying to scam me out of cash????? No. I didn’t expect that. When I checked out, I asked about my cash deposit. The lady at front seemed mortified. She apologized at least 5 times as she pulled video from the night before to see him pocketing that $20 with NO record of it in their files. He also told me their system was down and I needed to use the atm and pull out cash. That’s how I ended booking online here. Honestly I would prefer to sleep in my car over here.

I want to preface this by saying the entire staff was probably the friendliest and most helpful group I have ever met. They were so kind and welcoming to me and all of my friends, even when we were coming in from our festival late at night. Any issue we had they were more than happy to help with and were soooo nice about it! My only complaint is the very apparent bug issue throughout the whole hotel. Between my whole group we had 4 rooms in different parts of the hotels and there were bugs crawling from holes in the wall in all of them. They weren’t very pest-y or bothersome but just the idea of having them there and potentially stepping on them was very uncomfortable. If they got an exterminator in, and improved the room cleanliness just a bit I would totally return just for the staff.

Best for the value, in comparison to the other hotels on the same street. Recently renovated.

Close to shopping

This was the absolute worst hotel I’ve ever stayed in, homeless people on the lawn as we entered kids running around the parking lot homeless people permitted to live there there were men riding their bikes inside parking lot selling drugs & people buying drugs loitering on stairs we asked for towels and they literally gave us stained towels looked like they just wiped their dirty car with it, it was horrible the AC leaked water I slipped and fell on the pool of water on the floor… IT WAS THE ABSOLUTE WORST DO NOT STAY HERE

Highly unsafe with individuals smoking Fentanyl on the stairs. The room was dirty with only one towel. When I asked the front office for an additional towel they said house keeping was not available. The staff are evening afraid to walk outside and their door closed. High price for such a stay I would not recommend for families. Very loud noises from the homeless walking up and down the stairs. Homeless also leaving trash and paraphernalia on the stairs.

I did appreciate the location. There were plenty of walkable shopping and dining options. As for the room, you get what you pay for. We just needed a place to sleep while going to a festival for a couple of days and the price was within our budget. We had to request a room change due to a roach infestation a 1st floor room. The staff was always available, kind and accommodated our requests! They moved us to a second floor room with no issues. I took the initiative to clean and disinfect the room as it was not the cleanest. Wasn't too bad after we got settled in.

The check in people were fine honestly. But within the complex there are were people everywhere. People living on the staircases, people doing illegal activities with cars driving in and out, behind dumpsters. I'm not blaming the property for this, but there is zero effort to from anyone to clean up the situation - to the point that the office/lobby is closed at all times and only the night window is in use. It felt very unsafe from parking and getting glared at to the number of hurting/unhoused people constantly traveling around the complex.

Arrived late and I was nervous just to get out of my car on the property with the number of homeless people hanging around in the parking lot. Once I saw the room I left immediately and booked a different hotel.

It’s a place for homeless I don’t feeling good That hotel is not a safe place for families, I didn't like it, I don't recommend it.

Location

Great location lots to do could walk around or take a drive just enjoy yourself