Upstay - Themed Family Home w Pool & Games Room

Great property , so clean and spacious, will definitely stay there next time when we go to Orlando.

At first glance, I was unhappy. Dirty rugs, dirty clothes left in closet, and two lounger chairs on patio for 12 people. The communication with property management was awesome! They answered every email, text and phone call. They ordered two extra lounge chairs for us. They came quickly when the pool heat was not working. The only problem was that we did not have heat the first full day and then had to add an extra day and I wish they had given it to us complementary but we had to pay 120 for that last day. The rooms were spacious bathrooms in every room, which was a plus. The only thing that mattered to us was that the kids had a great time. We are not a family who goes to the parks every day we like to enjoy the pool so I wish they would gear toward that audience. It was kind of far away from the places we like to go so we would probably not go back next year, but all in all it was a good experience

I enjoyed my trip. I was just disappointed that the carpet was extremely dirty and the house was not swept in the living room so my guest had to sweep on the first night of revival. I really do appreciate the communication every time I emailed there was a response so I really do appreciate the communication I would give that five stars. The only thing was disappointed was the cleanliness lack there of from the last guest.

Everthing was exceptional we enjoyed all the bdrms the kids were very excited to stay every night Great place for large family's we had 20 of us plenty of room

Nice setupGood for big groupGot instant replies from management for any issues