Hyde Park 2BR/2BA Penthouse with Private Patio

Many things are not disclosed upfront. The location is good. The loft itself is cute, clean and there's lots of room. This unit is on the very top so be prepared to climb stairs which can be tricky. Once you arrive there is NO parking reserved for you. You have to enter the unit to get a remote control (we were never informed about the location of this remote or where the actual garage was located). The garage or space in front of the garage is for miniature vehicles. The space we were told about was already taken. To unload your luggage, you do so along the street and then climb multiple stairs just to get to the front door. Then upon entering, you lots of stairs. We arrived late and did not know this upfront so it was tough as I was traveling with my elderly parents and daughter. As I mentioned above the loft is very cute! However, it gets very stuffy and hot. The window unit stays on and you regulate the airflow but they control the main unit which helps get any air to the bedrooms. The bedrooms get very stuffy and warm. The day before our stay my mom sent me the only review. It referenced the heat. So I wrote in and asked if they could add fans. They did not respond well so I thought I would have to buy some myself. I was surprised that they added a few and had them on when we arrived. That was nice! The main bedroom has NO privacy. The glass which takes up most of the door is missing. My honest opinion is they need to take care of several issues.

This penthouse had a great location and looked great in pictures, but we came across several issues. Once we checked in, we noticed crumbs all over the floor and couch. Then one of the bedroom doors was completely missing a handle and the glass inside the door frame - complete lack of privacy. The penthouse was also very warm, the AC was set on 68 and was reading 73. The carport reserved for the penthouse was also occupied a couple times by somebody else.