Sheraton Kauai Resort
US$ 515
/ noite
Média para outubro
Preços para Sheraton Kauai Resort
Selecione datas para ver preços e disponibilidade
US$ 515
/ noite
Média para outubro
Média de preços por mês
Em Sheraton Kauai Resort, a diária custa em média US$ 475 no mês mais barato (novembro) e US$ 645 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 574 |
| fevereiro | US$ 581 |
| março | US$ 601 |
| abril | US$ 588 |
| maio | US$ 538 |
| junho | US$ 625 |
| julho | US$ 645 |
| agosto | US$ 620 |
| setembro | US$ 627 |
| outubro | US$ 515 |
| novembro | US$ 475 |
| dezembro | US$ 528 |
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out. · US$ 515
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Mais caro: julho (aprox. US$ 645)
Mais barato: novembro (aprox. US$ 475)
Sobre esta propriedade
Relaxe em uma das 2 piscinas externas ou aproveite outras instalações recreativas, que incluem uma academia aberta 24 horas. Este resort oferece serviços de concierge, loja de presentes/banca de jornal e serviços de casamento.
Comodidades
Relaxe em uma das 2 piscinas externas ou aproveite outras instalações recreativas, que incluem uma academia aberta 24 horas. Este resort oferece serviços de concierge, loja de presentes/banca de jornal e serviços de casamento.
Comodidades
As comodidades presentes incluem um business center 24 horas, balcão de recepção 24 horas e equipe multilíngue. Resort possui um espaço de 3815 metros quadrados, contendo espaço para conferência e 12 salas de reunião, e é o local ideal para quem está planejando eventos em Koloa. Estacionamento limitado está disponível no local.
Jantar
Saboreie pratos da culinária internacional no RumFire Poipu Beach, um dos 2 restaurantes neste resort, ou hospede-se no local e aproveite o serviço de quarto (horário limitado). Há também petiscos disponíveis na cafeteria. Relaxe com uma bebida refrescante em um bar ao lado da piscina ou em um dos 2 bares/lounges. Há café da manhã feito na hora disponível diariamente, entre 7h e 9h30, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 188 quartos com ar-condicionado e TVs LED. A propriedade oferece Wi-Fi (sobretaxa) para navegar na web e canais a cabo para a sua diversão. Banheiros possuem chuveiro/banheira combinados e secadores de cabelo. As comodidades incluem telefones, além de cofres e cafeteiras/chaleiras.
Localização
Com ótima localização em Koloa (na área de Poipu), Sheraton Kauai Resort está a 5 minutos de carro de Poipu Beach e de Lawai Beach. Este resort na praia fica a 20 km de Kauai Museum e a 22,1 km de Nawiliwili Harbor.
Lugares próximos
ʻAuliʻi Lūʻau(0.1 milhas)
Kiahuna Beach(0.2 milhas)
Poipu Shopping Village(0.7 milhas)
Moir Gardens(0.7 milhas)
Lojas em Kukuiula(0.7 milhas)
Poipu Kai Tennis Center(0.9 milhas)
Baby Beach(0.9 milhas)
Brennecke Beach(1 milhas)
Prince Kuhio Park(1 milhas)
Kiahuna Golf Course(1.1 milhas)
Lawai Beach(1.2 milhas)
Poipu Beach(1.3 milhas)
Keiki Cove Beach(1.4 milhas)
Keoniloa Bay(1.7 milhas)
Maha'ulepu Heritage Trail(1.8 milhas)
O aeroporto mais próximo para chegar a Sheraton Kauai Resort fica em Aeroporto de Lihue (LIH)(14.4 milhas)
Estacionamento
Restaurante
Piscina
Quartos de não fumantes
Centro de negócios
Serviço de quarto
Localização
2440 Hoonani Road, Poipu, Havaí, Estados Unidos
ʻAuliʻi Lūʻau (0.1 milhas)
Kiahuna Beach (0.2 milhas)
Poipu Shopping Village (0.7 milhas)
Moir Gardens (0.7 milhas)
Lojas em Kukuiula (0.7 milhas)
Poipu Kai Tennis Center (0.9 milhas)
Opções de quarto
4
Quarto luxo, 1 cama King, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
510 ft²
Varanda ou terraçoAr condicionadoAquecimentoBanheiro privativo
4
Quarto luxo, 1 cama King, de frente para o oceano (Mobility Accessible, Tub)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
506 ft²
Varanda ou terraçoAr condicionadoAquecimentoBanheiro privativo
4
Quarto superluxo, 1 cama King, de frente para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 4
510 ft²
Varanda ou terraçoAr condicionadoAquecimentoBanheiro privativo
4
Quarto luxo, 2 camas Queen, de frente para o oceano
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
510 ft²
Varanda ou terraçoAr condicionadoAquecimentoBanheiro privativo
3
Suíte luxo, 1 quarto, de frente para o oceano (1 King)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Acomoda 4
1300 ft²
Varanda ou terraçoÁrea de refeição separadaAr condicionadoAquecimentoSofá-cama
3
Suíte luxo, 2 camas Queen, de frente para o oceano
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
1300 ft²
Varanda ou terraçoÁrea de refeição separadaAr condicionadoAquecimentoSofá-cama
4
Quarto luxo, 2 camas Queen, vista para o jardim
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
510 ft²
Varanda ou terraçoAr condicionadoAquecimentoBanheiro privativo
4
Quarto luxo, 1 cama King, de frente para o oceano (Mobility/Hearing Access, Transf Shwr)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
506 ft²
Varanda ou terraçoAr condicionadoAquecimentoBanheiro privativo
4
Quarto luxo, 1 cama King, de frente para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
510 ft²
Varanda ou terraçoAr condicionadoAquecimentoBanheiro privativo
Avaliações dos hóspedes sobre Sheraton Kauai Resort
8.5
Muito bom
Com base em 1.000 avaliações verificadas
Quem se hospeda aqui?
Negócios
3%
Casal
63%
Famílias
24%
Grupos
5%
Viajantes individuais
2%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Sheraton Kauai Resort, viajantes elogiam consistentemente a excelente localização à beira-mar em Poipu, as belas vistas para o oceano e os pores do sol, o fácil acesso à praia e à piscina, e os terrenos bem cuidados com atividades para famílias, que incluem ioga, um luau e aluguel de equipamentos para esportes aquáticos.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Sheraton Kauai Resort, viajantes elogiam consistentemente a excelente localização à beira-mar em Poipu, as belas vistas para o oceano e os pores do sol, o fácil acesso à praia e à piscina, e os terrenos bem cuidados com atividades para famílias, que incluem ioga, um luau e aluguel de equipamentos para esportes aquáticos.
As avaliações frequentemente destacam o serviço amigável e atencioso, e quartos geralmente limpos, confortáveis e espaçosos. As desvantagens comuns incluem a qualidade inconsistente dos restaurantes no local, com opções limitadas ou fechamentos ocasionais, preços elevados e taxas de resort adicionais, e uma área de piscina que alguns acham pequena ou lotada. Prédios antigos podem levar a problemas ocasionais de manutenção, ruído ou decoração desatualizada, e a confiabilidade do Wi-Fi varia. Espere uma estadia cênica, focada na praia, com um serviço geralmente acolhedor.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
O acesso à praia e à piscina é um destaque, com serviço de piscina, atividades diárias como ioga, um luau no local, aluguel de equipamentos para esportes aquáticos e estacionamento geralmente fácil. Alguns observam uma piscina e hidromassagem menores, dificuldades ocasionais para estacionar e uma academia envelhecida.
Avaliações dos hóspedes relacionadas
10
Jay Ramon
3 de jun. de 2023
·
Hospedou-se por 5 noites
The oceanfront view was great. Parking was limited. Dining on site was very expensive.
The oceanfront view was great. Parking was limited. Dining on site was very expensive.
10
Audrie
16 de set. de 2025
·
Hospedou-se por 3 noites
This place is perfect. Right on the beach, lots of amenities, beautiful sunsets on the lawn…stargazing at night and many more memorable perks. The bed was comfy, pillows were perfect, water pressure strong, and a beautiful pool area. I highly recommend this tropical paradise. ((The burritos from Da Crack were great, as was the Thai Food from the food trucks nearby))
This place is perfect. Right on the beach, lots of amenities, beautiful sunsets on the lawn…stargazing at night and many more memorable perks. The bed was comfy, pillows were perfect, water pressure strong, and a beautiful pool area. I highly recommend this tropical paradise. ((The burritos from Da Crack were great, as was the Thai Food from the food trucks nearby))
10
Lorraine
26 de jan. de 2024
·
Hospedou-se por 4 noites
This lovely hotel is nicely situated right on beach, with large waterfront pool and hot tub, as well as a lovely ocean/pooside resraurant open from breakfast til 9pm. The free self parking is right beside hotel and never had trouble finding a spot. All staff we met were friendly and helpful. Of note, the luau held on property is held in open view of hotel and beach guests when not raining so guests get free show if interested. There is a watersport rental near beach that offers surfing lessons and the waves break close to the nice sandy beach. Beds very comfy and resort clean. Would highly recommend.
This lovely hotel is nicely situated right on beach, with large waterfront pool and hot tub, as well as a lovely ocean/pooside resraurant open from breakfast til 9pm. The free self parking is right beside hotel and never had trouble finding a spot. All staff we met were friendly and helpful. Of note, the luau held on property is held in open view of hotel and beach guests when not raining so guests get free show if interested. There is a watersport rental near beach that offers surfing lessons and the waves break close to the nice sandy beach. Beds very comfy and resort clean. Would highly recommend.
10
Sara
6 de ago. de 2023
·
Hospedou-se por 3 noites
The pool, pool bar, beach and beach restaurant were fantastic
The pool, pool bar, beach and beach restaurant were fantastic
10
Carolyn
20 de out. de 2025
·
Hospedou-se por 5 noites
Excellent location, perfect views, great swimming pools and poolside service. The mahi mahi tacos at Lavas were fabulous. Housekeeping staff are excellent and attentive. This property is aging well, not as fancy as the Grand Hyatt, so it’s more affordable and less pretentious.
Excellent location, perfect views, great swimming pools and poolside service. The mahi mahi tacos at Lavas were fabulous. Housekeeping staff are excellent and attentive. This property is aging well, not as fancy as the Grand Hyatt, so it’s more affordable and less pretentious.
10
Carol Marie
31 de ago. de 2025
·
Hospedou-se por 5 noites
My ocean view was perfect. I didn’t mind the Luau just outside my room on Monday and Wednesday nights, although it made parking less convenient. The beach there is quite nice
My ocean view was perfect. I didn’t mind the Luau just outside my room on Monday and Wednesday nights, although it made parking less convenient. The beach there is quite nice
8
Frank
23 de ago. de 2023
·
Hospedou-se por 6 noites
We are at the restaurant rim fire and struggled with the sun in our eyes. Won’t be back there. The gym needs some updating.
We are at the restaurant rim fire and struggled with the sun in our eyes. Won’t be back there. The gym needs some updating.
10
Jacob
3 de mai. de 2025
·
Hospedou-se por 4 noites
It’s a great location. Really close to a couple of shopping centers and restaurants. Great views for the beach front rooms. Had snorkeling gear, beach chairs, boogie boards, etc. to rent. They have activities to do everyday if you want. The snorkeling areas are great. The restaurant on the beach will bring your food/drinks to you. The worst part of the stay was the air conditioning didn’t get as cold as I like, but I like to sleep really cold. It was probably ~70-72 F. Overall, it was a really great experience. I would definitely recommend this stay.
It’s a great location. Really close to a couple of shopping centers and restaurants. Great views for the beach front rooms. Had snorkeling gear, beach chairs, boogie boards, etc. to rent. They have activities to do everyday if you want. The snorkeling areas are great. The restaurant on the beach will bring your food/drinks to you. The worst part of the stay was the air conditioning didn’t get as cold as I like, but I like to sleep really cold. It was probably ~70-72 F. Overall, it was a really great experience. I would definitely recommend this stay.
10
Alessandra
30 de ago. de 2025
·
Hospedou-se por 5 noites
Beautiful views, great staff and awesome yoga class to start the day
Beautiful views, great staff and awesome yoga class to start the day
10
Megan
10 de abr. de 2024
·
Hospedou-se por 6 noites
I think the pool and hot tub could be larger for the size of the property
I think the pool and hot tub could be larger for the size of the property
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
A maioria dos hóspedes considera o resort e os quartos muito limpos e bem conservados; a equipe de limpeza é geralmente atenciosa. Alguns relatam falhas, como remoção de lixo não realizada ou quartos inicialmente sujos que exigiram acompanhamento.
Avaliações dos hóspedes relacionadas
10
Russ
6 de jul. de 2025
·
Hospedou-se por 3 noites
I can not say enough positives about this resort! We did opt for ocean front and were very impressed! We couldn't have asked for a better room! The resort was quiet, had lots of things to keep you busy (yard games, pool, fire pits, etc.). The room was clean, had plenty of room, and the set up was great. Every staff member we encountered was pleasant and very helpful. We will come again and stay at this Sheraton!
I can not say enough positives about this resort! We did opt for ocean front and were very impressed! We couldn't have asked for a better room! The resort was quiet, had lots of things to keep you busy (yard games, pool, fire pits, etc.). The room was clean, had plenty of room, and the set up was great. Every staff member we encountered was pleasant and very helpful. We will come again and stay at this Sheraton!
6
Reda
29 de dez. de 2023
·
Hospedou-se por 8 noites
This is extremely expensive hotel the amenities are very dated and few. The room was dirty I had to ask for it to be cleaned and explain why I think it is dirty, they did clean it well after my conversation with them . For the money I spend on what supposed to be a resort on the beach I get what looks like a cheap motel. This made our trip to Kauai a very difficult one. I will never use Sheraton for the rest of my life the money I spend averaged 1000 a night for really bad place . Pictures in Expedia are very deceiving and I think they do so deliberately to rip people off
This is extremely expensive hotel the amenities are very dated and few. The room was dirty I had to ask for it to be cleaned and explain why I think it is dirty, they did clean it well after my conversation with them . For the money I spend on what supposed to be a resort on the beach I get what looks like a cheap motel. This made our trip to Kauai a very difficult one. I will never use Sheraton for the rest of my life the money I spend averaged 1000 a night for really bad place . Pictures in Expedia are very deceiving and I think they do so deliberately to rip people off
10
Michael
12 de jun. de 2025
·
Hospedou-se por 4 noites
Our experience staying at the Sheraton Kauai Resort was overall excellent! The resort is a beautiful, with beautiful grounds & gardens to explore and amazing views of the south coast of Kauai. It's located about 25 minutes from the airport and we found that any points of interest on the island was very accessible, no more than 1 hour drive from the hotel. Our room was an oceanfront room with a beautiful view (yet felt very private & quite) and we found it spotless, BIG and roomy. The little market and pool side restaurant was good and service was on friendly & on point. Their concierge helped us quickly book excursions that were well worth it, as they have connections to good & apparently reputable excursion companies (we did kayaking on Wailea River with hike & a Napali Coast sunset cruise!) We recommend this hotel to anyone staying on Kauai!!!
Our experience staying at the Sheraton Kauai Resort was overall excellent! The resort is a beautiful, with beautiful grounds & gardens to explore and amazing views of the south coast of Kauai. It's located about 25 minutes from the airport and we found that any points of interest on the island was very accessible, no more than 1 hour drive from the hotel. Our room was an oceanfront room with a beautiful view (yet felt very private & quite) and we found it spotless, BIG and roomy. The little market and pool side restaurant was good and service was on friendly & on point. Their concierge helped us quickly book excursions that were well worth it, as they have connections to good & apparently reputable excursion companies (we did kayaking on Wailea River with hike & a Napali Coast sunset cruise!) We recommend this hotel to anyone staying on Kauai!!!
10
Wendy
26 de mai. de 2025
·
Hospedou-se por 3 noites
Amazing location and gorgeous beachfront property. This place was immaculate and the staff were all friendly. They take great care making this place clean and beautiful. I would definitely stay here again!
Amazing location and gorgeous beachfront property. This place was immaculate and the staff were all friendly. They take great care making this place clean and beautiful. I would definitely stay here again!
10
Alan
14 de set. de 2023
·
Hospedou-se por 6 noites
Located close to numerous restaurants and shops. Very close to the beach. This is our fourth time we have stayed at this hotel and will probably stay again.
Located close to numerous restaurants and shops. Very close to the beach. This is our fourth time we have stayed at this hotel and will probably stay again.
8
william
9 de set. de 2023
·
Hospedou-se por 6 noites
Our balcony never had the trash cleared during our 6 night stay. Also the room was made up every day and cleaned fresh towels but empty cans etc were not thrown away or removed. The Lava restaurant was a total disappointment. The food and service took forever. From the taste of the food I figured microwaving food would be quick. Asked for a $45 steak to be cooked medium rare and was told they couldn't do that..all cooked same. Mine was burnt table next to us had same dish and his steak was a nice red center. Other meal for breakfast was just as disappointing. The prices were even more inflated for amount service and quality of food. A double patty burger was $35. Don't waste time there. Go off of resort or maybe splurge at rumfire..but it's only open dinner few nights a week.
Our balcony never had the trash cleared during our 6 night stay. Also the room was made up every day and cleaned fresh towels but empty cans etc were not thrown away or removed. The Lava restaurant was a total disappointment. The food and service took forever. From the taste of the food I figured microwaving food would be quick. Asked for a $45 steak to be cooked medium rare and was told they couldn't do that..all cooked same. Mine was burnt table next to us had same dish and his steak was a nice red center. Other meal for breakfast was just as disappointing. The prices were even more inflated for amount service and quality of food. A double patty burger was $35. Don't waste time there. Go off of resort or maybe splurge at rumfire..but it's only open dinner few nights a week.
10
Joseph
16 de dez. de 2022
·
Hospedou-se por 19.340 noites
The best place to stay in Kauai!! The resort is easy to find and is a good base from which you can explore the west or east or north coasts. Food was wonderful. Immaculately clean. Big comfortable room where you can see whales and the sun set. Terrific!!
The best place to stay in Kauai!! The resort is easy to find and is a good base from which you can explore the west or east or north coasts. Food was wonderful. Immaculately clean. Big comfortable room where you can see whales and the sun set. Terrific!!
10
Victoria
14 de mai. de 2025
·
Hospedou-se por 4 noites
The property is clean, beautiful and located right next to the ocean. There are some great restaurants and shopping nearby. We enjoyed the coffee shop on the property. The lady at the reception desk that checked us in was not very friendly, but she seemed like she had a cold and maybe she wasn’t feeling well. Everybody else that worked on the property was wonderful and friendly. I would definitely recommend this property!
The property is clean, beautiful and located right next to the ocean. There are some great restaurants and shopping nearby. We enjoyed the coffee shop on the property. The lady at the reception desk that checked us in was not very friendly, but she seemed like she had a cold and maybe she wasn’t feeling well. Everybody else that worked on the property was wonderful and friendly. I would definitely recommend this property!
10
sandra
28 de abr. de 2023
·
Hospedou-se por 5 noites
Property is well maintained and beautiful, right on the beach.
Property is well maintained and beautiful, right on the beach.
10
Elisabeth
8 de jan. de 2025
·
Hospedou-se por 6 noites
I would recommending staying at this resort! It was super clean, staff is nice and helpful. We had no issues with our room and it was really big and kept super tidy everyday!
I would recommending staying at this resort! It was super clean, staff is nice and helpful. We had no issues with our room and it was really big and kept super tidy everyday!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos e confortáveis, e muitos oferecem excelentes vistas para o oceano. Alguns relatam decoração desatualizada, ruído perto da piscina ou áreas comuns e Wi-Fi instável; alguns mencionam ar condicionado que não resfria o suficiente.
Avaliações dos hóspedes relacionadas
4
Dariusz J
18 de nov. de 2024
·
Hospedou-se por 7 noites
We had to change the room because of noise coming from the swimming pool pump. out key did not open the door 3 times during one week stay. about one day apart every time. The batter was dead, as I understand it. But why didn't they fix it correctly the first time.
We had to change the room because of noise coming from the swimming pool pump. out key did not open the door 3 times during one week stay. about one day apart every time. The batter was dead, as I understand it. But why didn't they fix it correctly the first time.
8
Melody
1 de mar. de 2025
·
Hospedou-se por 6 noites
The WIFI is awful, and i needed it to work- was down for two days. Also, when I checked in they gave me two queens instead of a king and I had to argue with the front desk to get a new room
The WIFI is awful, and i needed it to work- was down for two days. Also, when I checked in they gave me two queens instead of a king and I had to argue with the front desk to get a new room
8
Ellyn
30 de jan. de 2023
·
Hospedou-se por 5 noites
Anniversary trip with hubby, so splurged on an ocean view room, which was very nice, huge sliders to balcony, great view, etc. Bedding was also very good, and they swapped out feather pillows (after having to be being reminded....). Facilities overall were clean and nicely kept up. BUT.... I wish I'd realized our room was overlooking the pool area, which was too brightly lit (esp. the blue pool lights) which are on ALL night - not a nice vacation experience really. Room also overlooked the noisy poolside restaurant (live music every evening), and the pool area staff room - people coming and going not really quietly at 6-7am kinda ruined the 'sleep with the doors open hearing the ocean' vibe. Other disappointments: serious paucity of healthy and/or vegetarian options at onsite restaurants, steep added costs for the cabana or covered lounge chair rentals. Even borrowing beach umbrellas was extra, despite paying the 'extra' but required daily resort fee. This was annoying, and Expedia really did make the listing sound like it was a final price, that parking was an elective extra fee, etc. Just to note, I also booked another resort, and they emailed me in advance to clarify their extra resort fees, and these types of amenities were included (as I'd expect). Just saying, gotta read the fine print. The ocean and pools worked out well for us, the snorkeling nearby was great, and we would return to this resort .... but we'd request a room on the other wing :-)
Anniversary trip with hubby, so splurged on an ocean view room, which was very nice, huge sliders to balcony, great view, etc. Bedding was also very good, and they swapped out feather pillows (after having to be being reminded....). Facilities overall were clean and nicely kept up. BUT.... I wish I'd realized our room was overlooking the pool area, which was too brightly lit (esp. the blue pool lights) which are on ALL night - not a nice vacation experience really. Room also overlooked the noisy poolside restaurant (live music every evening), and the pool area staff room - people coming and going not really quietly at 6-7am kinda ruined the 'sleep with the doors open hearing the ocean' vibe. Other disappointments: serious paucity of healthy and/or vegetarian options at onsite restaurants, steep added costs for the cabana or covered lounge chair rentals. Even borrowing beach umbrellas was extra, despite paying the 'extra' but required daily resort fee. This was annoying, and Expedia really did make the listing sound like it was a final price, that parking was an elective extra fee, etc. Just to note, I also booked another resort, and they emailed me in advance to clarify their extra resort fees, and these types of amenities were included (as I'd expect). Just saying, gotta read the fine print. The ocean and pools worked out well for us, the snorkeling nearby was great, and we would return to this resort .... but we'd request a room on the other wing :-)
10
Michael
12 de jun. de 2025
·
Hospedou-se por 4 noites
Our experience staying at the Sheraton Kauai Resort was overall excellent! The resort is a beautiful, with beautiful grounds & gardens to explore and amazing views of the south coast of Kauai. It's located about 25 minutes from the airport and we found that any points of interest on the island was very accessible, no more than 1 hour drive from the hotel. Our room was an oceanfront room with a beautiful view (yet felt very private & quite) and we found it spotless, BIG and roomy. The little market and pool side restaurant was good and service was on friendly & on point. Their concierge helped us quickly book excursions that were well worth it, as they have connections to good & apparently reputable excursion companies (we did kayaking on Wailea River with hike & a Napali Coast sunset cruise!) We recommend this hotel to anyone staying on Kauai!!!
Our experience staying at the Sheraton Kauai Resort was overall excellent! The resort is a beautiful, with beautiful grounds & gardens to explore and amazing views of the south coast of Kauai. It's located about 25 minutes from the airport and we found that any points of interest on the island was very accessible, no more than 1 hour drive from the hotel. Our room was an oceanfront room with a beautiful view (yet felt very private & quite) and we found it spotless, BIG and roomy. The little market and pool side restaurant was good and service was on friendly & on point. Their concierge helped us quickly book excursions that were well worth it, as they have connections to good & apparently reputable excursion companies (we did kayaking on Wailea River with hike & a Napali Coast sunset cruise!) We recommend this hotel to anyone staying on Kauai!!!
8
William
1 de mar. de 2025
·
Fantastic hotel with a great beach and pool area. Lava’s restaurant was excellent with great service. Building 2 had some water and power issues along with no internet for two days, but the hotel staff was very helpful and kept us well informed. I would definitely return to this hotel
Fantastic hotel with a great beach and pool area. Lava’s restaurant was excellent with great service. Building 2 had some water and power issues along with no internet for two days, but the hotel staff was very helpful and kept us well informed. I would definitely return to this hotel
10
Nory
10 de jun. de 2025
·
Hospedou-se por 7 noites
The gardens are beautiful, the food at the Lava Restaurant was good but the rooms are dated.
The gardens are beautiful, the food at the Lava Restaurant was good but the rooms are dated.
10
Debra
21 de set. de 2023
·
Hospedou-se por 4 noites
Stayed in an ocean view room. The room and bathroom were both very spacious. Called the main desk to request extra coffee packets for the coffee maker in the room and they were delivered within minutes. We talked to various staff members while there and they were all very courteous. Nice pool and beach. Food served at the Lava Restaurant was high quality.
Stayed in an ocean view room. The room and bathroom were both very spacious. Called the main desk to request extra coffee packets for the coffee maker in the room and they were delivered within minutes. We talked to various staff members while there and they were all very courteous. Nice pool and beach. Food served at the Lava Restaurant was high quality.
8
Michael Anthony
28 de nov. de 2024
·
Hospedou-se por 5 noites
This is a great spot if you want to be right on the beach. The rooms are a bit dated, and the walls are quite thin. It's within walking distance to coffee shops, restaurants, and plazas. Note that you'll need to rent beach chairs daily to use on the beach. The hotel offers convenient access to the ocean, and the views from the rooms can be quite beautiful. Just be prepared for some noise if you're staying in a room close to the common areas. Overall, I would stay here again—it's the best location on the island, in my opinion.
This is a great spot if you want to be right on the beach. The rooms are a bit dated, and the walls are quite thin. It's within walking distance to coffee shops, restaurants, and plazas. Note that you'll need to rent beach chairs daily to use on the beach. The hotel offers convenient access to the ocean, and the views from the rooms can be quite beautiful. Just be prepared for some noise if you're staying in a room close to the common areas. Overall, I would stay here again—it's the best location on the island, in my opinion.
10
Jacob
3 de mai. de 2025
·
Hospedou-se por 4 noites
It’s a great location. Really close to a couple of shopping centers and restaurants. Great views for the beach front rooms. Had snorkeling gear, beach chairs, boogie boards, etc. to rent. They have activities to do everyday if you want. The snorkeling areas are great. The restaurant on the beach will bring your food/drinks to you. The worst part of the stay was the air conditioning didn’t get as cold as I like, but I like to sleep really cold. It was probably ~70-72 F. Overall, it was a really great experience. I would definitely recommend this stay.
It’s a great location. Really close to a couple of shopping centers and restaurants. Great views for the beach front rooms. Had snorkeling gear, beach chairs, boogie boards, etc. to rent. They have activities to do everyday if you want. The snorkeling areas are great. The restaurant on the beach will bring your food/drinks to you. The worst part of the stay was the air conditioning didn’t get as cold as I like, but I like to sleep really cold. It was probably ~70-72 F. Overall, it was a really great experience. I would definitely recommend this stay.
8
Douglas
22 de set. de 2025
·
Hospedou-se por 3 noites
The property was really nice, and I would stay there again. The setting is beautiful, and the Lava restaurant is very good. The chef was walking around asking people how their food was, which is a high-end restaurant thing to do. I have a few complaints. Like a lot of these resorts that nickel and dime you. A $40 resort fee? Why not just put that into the price of the room? The concierge tried to get me to go to presentation on time sharing, which, you know, is kind of crass. Everything at the pool costs money except the towel. The pool itself is nice, but the area is kind of small, and the beach is also kind of small. That's just the geography of the place, so it is what it is. And the internet was crappy. It didn't work reliably. Still the overall area is nice, and I spent most of the time away from the hotel doing the things that Kauai has to offer.
The property was really nice, and I would stay there again. The setting is beautiful, and the Lava restaurant is very good. The chef was walking around asking people how their food was, which is a high-end restaurant thing to do. I have a few complaints. Like a lot of these resorts that nickel and dime you. A $40 resort fee? Why not just put that into the price of the room? The concierge tried to get me to go to presentation on time sharing, which, you know, is kind of crass. Everything at the pool costs money except the towel. The pool itself is nice, but the area is kind of small, and the beach is also kind of small. That's just the geography of the place, so it is what it is. And the internet was crappy. It didn't work reliably. Still the overall area is nice, and I spent most of the time away from the hotel doing the things that Kauai has to offer.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
Serviço geralmente amigável e atencioso, com concierge prestativo e equipe de limpeza atenciosa. Alguns relatam falhas, como interações desatenciosas na recepção, ofertas de timeshare ou frustrações com o check-out tardio.
Avaliações dos hóspedes relacionadas
10
Russ
6 de jul. de 2025
·
Hospedou-se por 3 noites
I can not say enough positives about this resort! We did opt for ocean front and were very impressed! We couldn't have asked for a better room! The resort was quiet, had lots of things to keep you busy (yard games, pool, fire pits, etc.). The room was clean, had plenty of room, and the set up was great. Every staff member we encountered was pleasant and very helpful. We will come again and stay at this Sheraton!
I can not say enough positives about this resort! We did opt for ocean front and were very impressed! We couldn't have asked for a better room! The resort was quiet, had lots of things to keep you busy (yard games, pool, fire pits, etc.). The room was clean, had plenty of room, and the set up was great. Every staff member we encountered was pleasant and very helpful. We will come again and stay at this Sheraton!
8
Olivia
21 de nov. de 2025
·
Hospedou-se por 4 noites
Room was fantastic and the location being beachfront and close to a lot of things. It was also nice to get daily housekeepinh. I marked 4 stars instead of 5 because we didn't get good directions finding our unit from the lobby, especially that it was late in the evening; the coffee provided and single coffee maker is also horrible. But, overall, we had a wonderful stay and would recommend it to others, just be clear with where your unit is, or better yet ask for assistance and expect to get coffee somewhere or being your own.
Room was fantastic and the location being beachfront and close to a lot of things. It was also nice to get daily housekeepinh. I marked 4 stars instead of 5 because we didn't get good directions finding our unit from the lobby, especially that it was late in the evening; the coffee provided and single coffee maker is also horrible. But, overall, we had a wonderful stay and would recommend it to others, just be clear with where your unit is, or better yet ask for assistance and expect to get coffee somewhere or being your own.
8
Melody
1 de mar. de 2025
·
Hospedou-se por 6 noites
The WIFI is awful, and i needed it to work- was down for two days. Also, when I checked in they gave me two queens instead of a king and I had to argue with the front desk to get a new room
The WIFI is awful, and i needed it to work- was down for two days. Also, when I checked in they gave me two queens instead of a king and I had to argue with the front desk to get a new room
10
Faxon
14 de mar. de 2023
·
Hospedou-se por 1 noite
Awesome customer service.
Awesome customer service.
10
Michael
12 de jun. de 2025
·
Hospedou-se por 4 noites
Our experience staying at the Sheraton Kauai Resort was overall excellent! The resort is a beautiful, with beautiful grounds & gardens to explore and amazing views of the south coast of Kauai. It's located about 25 minutes from the airport and we found that any points of interest on the island was very accessible, no more than 1 hour drive from the hotel. Our room was an oceanfront room with a beautiful view (yet felt very private & quite) and we found it spotless, BIG and roomy. The little market and pool side restaurant was good and service was on friendly & on point. Their concierge helped us quickly book excursions that were well worth it, as they have connections to good & apparently reputable excursion companies (we did kayaking on Wailea River with hike & a Napali Coast sunset cruise!) We recommend this hotel to anyone staying on Kauai!!!
Our experience staying at the Sheraton Kauai Resort was overall excellent! The resort is a beautiful, with beautiful grounds & gardens to explore and amazing views of the south coast of Kauai. It's located about 25 minutes from the airport and we found that any points of interest on the island was very accessible, no more than 1 hour drive from the hotel. Our room was an oceanfront room with a beautiful view (yet felt very private & quite) and we found it spotless, BIG and roomy. The little market and pool side restaurant was good and service was on friendly & on point. Their concierge helped us quickly book excursions that were well worth it, as they have connections to good & apparently reputable excursion companies (we did kayaking on Wailea River with hike & a Napali Coast sunset cruise!) We recommend this hotel to anyone staying on Kauai!!!
4
Radhika
4 de jun. de 2025
·
Hospedou-se por 3 noites
The service was very poor. The phones in the room were not working , So had to walk to the building where the front desk was located. Asked for extra bottles of water and the staff said I need to talk to front desk. Felt the resort did not care for their guests. Asked for a late check out extend by an hour - Not accommodated. Did not feel welcomed.
The service was very poor. The phones in the room were not working , So had to walk to the building where the front desk was located. Asked for extra bottles of water and the staff said I need to talk to front desk. Felt the resort did not care for their guests. Asked for a late check out extend by an hour - Not accommodated. Did not feel welcomed.
10
Carolyn
20 de out. de 2025
·
Hospedou-se por 5 noites
Excellent location, perfect views, great swimming pools and poolside service. The mahi mahi tacos at Lavas were fabulous. Housekeeping staff are excellent and attentive. This property is aging well, not as fancy as the Grand Hyatt, so it’s more affordable and less pretentious.
Excellent location, perfect views, great swimming pools and poolside service. The mahi mahi tacos at Lavas were fabulous. Housekeeping staff are excellent and attentive. This property is aging well, not as fancy as the Grand Hyatt, so it’s more affordable and less pretentious.
10
Debra
21 de set. de 2023
·
Hospedou-se por 4 noites
Stayed in an ocean view room. The room and bathroom were both very spacious. Called the main desk to request extra coffee packets for the coffee maker in the room and they were delivered within minutes. We talked to various staff members while there and they were all very courteous. Nice pool and beach. Food served at the Lava Restaurant was high quality.
Stayed in an ocean view room. The room and bathroom were both very spacious. Called the main desk to request extra coffee packets for the coffee maker in the room and they were delivered within minutes. We talked to various staff members while there and they were all very courteous. Nice pool and beach. Food served at the Lava Restaurant was high quality.
10
Dyana L
30 de abr. de 2025
·
Hospedou-se por 6 noites
Excellent service !! Yoga was fun. Very nice
Excellent service !! Yoga was fun. Very nice
8
Michael
25 de nov. de 2024
·
Hospedou-se por 9 noites
Nice place - great staff - great beach - no so thrilled about the push for the 90 minute sales presentation (didn’t do it) - everybody has a “club” or gimmick these days - gets old….
Nice place - great staff - great beach - no so thrilled about the push for the 90 minute sales presentation (didn’t do it) - everybody has a “club” or gimmick these days - gets old….
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localizado à beira-mar em Poipu, com fácil acesso a restaurantes, lojas e snorkeling; os pores do sol são um destaque. Base conveniente para explorar a ilha.
Avaliações dos hóspedes relacionadas
8
John
30 de abr. de 2025
·
Hospedou-se por 7 noites
Great location
Great location
8
Olivia
21 de nov. de 2025
·
Hospedou-se por 4 noites
Room was fantastic and the location being beachfront and close to a lot of things. It was also nice to get daily housekeepinh. I marked 4 stars instead of 5 because we didn't get good directions finding our unit from the lobby, especially that it was late in the evening; the coffee provided and single coffee maker is also horrible. But, overall, we had a wonderful stay and would recommend it to others, just be clear with where your unit is, or better yet ask for assistance and expect to get coffee somewhere or being your own.
Room was fantastic and the location being beachfront and close to a lot of things. It was also nice to get daily housekeepinh. I marked 4 stars instead of 5 because we didn't get good directions finding our unit from the lobby, especially that it was late in the evening; the coffee provided and single coffee maker is also horrible. But, overall, we had a wonderful stay and would recommend it to others, just be clear with where your unit is, or better yet ask for assistance and expect to get coffee somewhere or being your own.
10
Robert Anthony
15 de jan. de 2023
·
Hospedou-se por 19.371 noites
The Sheraton Kauai is in an excellent location with great shopping and dining options a short walk or drive away. Grounds are impeccable and hotel is well maintain, clean and very comfortable. The only slight concern is the cost of everything (not just the hotel, but all things in Kauai). For Canadians, it is a very expensive island to visit given both recent inflation and the Canadian dollar exchange.
The Sheraton Kauai is in an excellent location with great shopping and dining options a short walk or drive away. Grounds are impeccable and hotel is well maintain, clean and very comfortable. The only slight concern is the cost of everything (not just the hotel, but all things in Kauai). For Canadians, it is a very expensive island to visit given both recent inflation and the Canadian dollar exchange.
10
Linet
6 de ago. de 2025
·
Hospedou-se por 3 noites
Loved our 3 night stay, large suite for my fsmily of 4 with stunning ocean views. Great restaurants, close to everything.
Loved our 3 night stay, large suite for my fsmily of 4 with stunning ocean views. Great restaurants, close to everything.
10
Charles
1 de mai. de 2023
·
Hospedou-se por 7 noites
The location right on the beach is phenominal. We had an ocean-facing room, and the views were incredible. The staff was very helpful and kind. The rooms were clean and modern. Very close to many good restaurants in the Poipu/Koloa area.
The location right on the beach is phenominal. We had an ocean-facing room, and the views were incredible. The staff was very helpful and kind. The rooms were clean and modern. Very close to many good restaurants in the Poipu/Koloa area.
10
Carolyn
20 de out. de 2025
·
Hospedou-se por 5 noites
Excellent location, perfect views, great swimming pools and poolside service. The mahi mahi tacos at Lavas were fabulous. Housekeeping staff are excellent and attentive. This property is aging well, not as fancy as the Grand Hyatt, so it’s more affordable and less pretentious.
Excellent location, perfect views, great swimming pools and poolside service. The mahi mahi tacos at Lavas were fabulous. Housekeeping staff are excellent and attentive. This property is aging well, not as fancy as the Grand Hyatt, so it’s more affordable and less pretentious.
10
Brett James
25 de fev. de 2025
·
Hospedou-se por 6 noites
Location next to Kiahuna beach is perfect
Location next to Kiahuna beach is perfect
10
William
26 de mai. de 2023
·
Hospedou-se por 4 noites
Beautiful location with the manicured grounds. Walking distance to restaurants and shops. The beach by the hotel was clean with easy access. We will stay here again.
Beautiful location with the manicured grounds. Walking distance to restaurants and shops. The beach by the hotel was clean with easy access. We will stay here again.
10
sandra
28 de abr. de 2023
·
Hospedou-se por 5 noites
Property is well maintained and beautiful, right on the beach.
Property is well maintained and beautiful, right on the beach.
10
Jacob
3 de mai. de 2025
·
Hospedou-se por 4 noites
It’s a great location. Really close to a couple of shopping centers and restaurants. Great views for the beach front rooms. Had snorkeling gear, beach chairs, boogie boards, etc. to rent. They have activities to do everyday if you want. The snorkeling areas are great. The restaurant on the beach will bring your food/drinks to you. The worst part of the stay was the air conditioning didn’t get as cold as I like, but I like to sleep really cold. It was probably ~70-72 F. Overall, it was a really great experience. I would definitely recommend this stay.
It’s a great location. Really close to a couple of shopping centers and restaurants. Great views for the beach front rooms. Had snorkeling gear, beach chairs, boogie boards, etc. to rent. They have activities to do everyday if you want. The snorkeling areas are great. The restaurant on the beach will bring your food/drinks to you. The worst part of the stay was the air conditioning didn’t get as cold as I like, but I like to sleep really cold. It was probably ~70-72 F. Overall, it was a really great experience. I would definitely recommend this stay.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
As opções no local se concentram em Lava’s e RumFire; muitos apreciam a comida e o serviço de piscina, mas outros acham a qualidade e o serviço irregulares, as opções limitadas ou fechadas em alguns dias e os preços altos. O serviço de quarto às vezes está indisponível.
Avaliações dos hóspedes relacionadas
8
Delora
19 de mai. de 2025
·
Hospedou-se por 6 noites
While the hotel was clean, quite and comfortable there are drawbacks. The RumFire restaurant is closed the first half of the week thus limiting the places to eat on site. Very limited transportation off site. Very very minimal shopping as in only a small convenience store/snack store available.
While the hotel was clean, quite and comfortable there are drawbacks. The RumFire restaurant is closed the first half of the week thus limiting the places to eat on site. Very limited transportation off site. Very very minimal shopping as in only a small convenience store/snack store available.
10
Amber
1 de abr. de 2023
·
Hospedou-se por 1 noite
This is a beautiful beachfront resort! I splurged on the oceanfront room and the view was gorgeous. The room was clean, ac worked great, and the bed was comfortable. Check in did take longer than expected but the lady was friendly. In room dining was not available due to staff shortage but this only affected the first night I flew in as I was exhausted lol There is some free parking but with the resort being so large you could be far from your room or have to park on the street. I opted for valet because of that.
This is a beautiful beachfront resort! I splurged on the oceanfront room and the view was gorgeous. The room was clean, ac worked great, and the bed was comfortable. Check in did take longer than expected but the lady was friendly. In room dining was not available due to staff shortage but this only affected the first night I flew in as I was exhausted lol There is some free parking but with the resort being so large you could be far from your room or have to park on the street. I opted for valet because of that.
6
Jan
17 de dez. de 2023
·
Hospedou-se por 3 noites
The property was well located. Most of the staff was friendly and helpful, but not as client oriented as other resorts at this price range. Biggest problem: WORST.FOOD.EVER! Other than the coffee shop, which was fine, the other main restaurants served low quality food, were terribly noisy, and not at all responsive to our requests. We literally had to go off property for every meal.
The property was well located. Most of the staff was friendly and helpful, but not as client oriented as other resorts at this price range. Biggest problem: WORST.FOOD.EVER! Other than the coffee shop, which was fine, the other main restaurants served low quality food, were terribly noisy, and not at all responsive to our requests. We literally had to go off property for every meal.
10
Carolyn
20 de out. de 2025
·
Hospedou-se por 5 noites
Excellent location, perfect views, great swimming pools and poolside service. The mahi mahi tacos at Lavas were fabulous. Housekeeping staff are excellent and attentive. This property is aging well, not as fancy as the Grand Hyatt, so it’s more affordable and less pretentious.
Excellent location, perfect views, great swimming pools and poolside service. The mahi mahi tacos at Lavas were fabulous. Housekeeping staff are excellent and attentive. This property is aging well, not as fancy as the Grand Hyatt, so it’s more affordable and less pretentious.
10
Nory
10 de jun. de 2025
·
Hospedou-se por 7 noites
The gardens are beautiful, the food at the Lava Restaurant was good but the rooms are dated.
The gardens are beautiful, the food at the Lava Restaurant was good but the rooms are dated.
8
william
9 de set. de 2023
·
Hospedou-se por 6 noites
Our balcony never had the trash cleared during our 6 night stay. Also the room was made up every day and cleaned fresh towels but empty cans etc were not thrown away or removed. The Lava restaurant was a total disappointment. The food and service took forever. From the taste of the food I figured microwaving food would be quick. Asked for a $45 steak to be cooked medium rare and was told they couldn't do that..all cooked same. Mine was burnt table next to us had same dish and his steak was a nice red center. Other meal for breakfast was just as disappointing. The prices were even more inflated for amount service and quality of food. A double patty burger was $35. Don't waste time there. Go off of resort or maybe splurge at rumfire..but it's only open dinner few nights a week.
Our balcony never had the trash cleared during our 6 night stay. Also the room was made up every day and cleaned fresh towels but empty cans etc were not thrown away or removed. The Lava restaurant was a total disappointment. The food and service took forever. From the taste of the food I figured microwaving food would be quick. Asked for a $45 steak to be cooked medium rare and was told they couldn't do that..all cooked same. Mine was burnt table next to us had same dish and his steak was a nice red center. Other meal for breakfast was just as disappointing. The prices were even more inflated for amount service and quality of food. A double patty burger was $35. Don't waste time there. Go off of resort or maybe splurge at rumfire..but it's only open dinner few nights a week.
8
Julia
21 de fev. de 2023
·
Hospedou-se por 10 noites
Perfect location, wonderful waitstaff at Lavas and beach activity desk. However there is no room service and we struggled to find our room alone in the dark
Perfect location, wonderful waitstaff at Lavas and beach activity desk. However there is no room service and we struggled to find our room alone in the dark
6
Detlof
1 de set. de 2025
·
Hospedou-se por 7 noites
The room was very good, large, nice view. Our main complaint was about the food at the Lava restaurant. Whatever we ordered in this restaurant, the food was very poor, overcooked or underdone, even hamburgers did not tast good.
The room was very good, large, nice view. Our main complaint was about the food at the Lava restaurant. Whatever we ordered in this restaurant, the food was very poor, overcooked or underdone, even hamburgers did not tast good.
8
Douglas
22 de set. de 2025
·
Hospedou-se por 3 noites
The property was really nice, and I would stay there again. The setting is beautiful, and the Lava restaurant is very good. The chef was walking around asking people how their food was, which is a high-end restaurant thing to do. I have a few complaints. Like a lot of these resorts that nickel and dime you. A $40 resort fee? Why not just put that into the price of the room? The concierge tried to get me to go to presentation on time sharing, which, you know, is kind of crass. Everything at the pool costs money except the towel. The pool itself is nice, but the area is kind of small, and the beach is also kind of small. That's just the geography of the place, so it is what it is. And the internet was crappy. It didn't work reliably. Still the overall area is nice, and I spent most of the time away from the hotel doing the things that Kauai has to offer.
The property was really nice, and I would stay there again. The setting is beautiful, and the Lava restaurant is very good. The chef was walking around asking people how their food was, which is a high-end restaurant thing to do. I have a few complaints. Like a lot of these resorts that nickel and dime you. A $40 resort fee? Why not just put that into the price of the room? The concierge tried to get me to go to presentation on time sharing, which, you know, is kind of crass. Everything at the pool costs money except the towel. The pool itself is nice, but the area is kind of small, and the beach is also kind of small. That's just the geography of the place, so it is what it is. And the internet was crappy. It didn't work reliably. Still the overall area is nice, and I spent most of the time away from the hotel doing the things that Kauai has to offer.
10
Veronica Marie
28 de abr. de 2025
·
Hospedou-se por 6 noites
Wonderful property. We stayed on the beach side in an oceanfront room. It was perfect. Both restaurants on site were good - especially Rum Fire. Will definitely return to this property.
Wonderful property. We stayed on the beach side in an oceanfront room. It was perfect. Both restaurants on site were good - especially Rum Fire. Will definitely return to this property.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
2
Beny
28 de mar. de 2026
·
Hospedou-se por 3 noites
Serviço ruim, cafe da manha horrivel e serviço pessimo, concierge despreparado e falta de atenção
Serviço ruim, cafe da manha horrivel e serviço pessimo, concierge despreparado e falta de atenção
10
Melissa
16 de jul. de 2026
·
Hospedou-se por 6 noites
My happy place! Me and my kids love everything about this place.
My happy place! Me and my kids love everything about this place.
10
Kohl
15 de jul. de 2026
·
Hospedou-se por 7 noites
.
.
8
Emily
13 de jul. de 2026
·
Hospedou-se por 10 noites
Other than the service being extremely slow at lava on poipu every way truly amazing
Other than the service being extremely slow at lava on poipu every way truly amazing
2
Sriram J
12 de jul. de 2026
·
Hospedou-se por 4 noites
We were supposed to get an oceanfront room with 2 queen beds. When we checked in with a lady called Grace, she informed us that all they had was a room with a queen bed and a pull-out sofa bed. Grace informed us that the hotel could change the type of room EVEN THOUGH we had booked a room with 2 queen beds. There was a total lack of empathy and the staff did not even TRY to find us another room. They would not even offer us a refund for providing us with a sub-standard room that we had not booked.
We were supposed to get an oceanfront room with 2 queen beds. When we checked in with a lady called Grace, she informed us that all they had was a room with a queen bed and a pull-out sofa bed. Grace informed us that the hotel could change the type of room EVEN THOUGH we had booked a room with 2 queen beds. There was a total lack of empathy and the staff did not even TRY to find us another room. They would not even offer us a refund for providing us with a sub-standard room that we had not booked.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 00:00
Antes de 11:00
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A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Identificação fiscal: W20034164-01
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- Acesso à piscina permitido entre 8h e 21h.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
- Taxa de café da manhã feito na hora: USD 20 por pessoa
- Taxa para internet sem fio no quarto: USD 15.00 por dia (os preços podem variar)
- Taxa para estacionamento com manobrista: USD 30 por dia
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Restaurante
Piscina
Quartos de não fumantes
Centro de negócios
Serviço de quarto
Atividades
Piscina
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
Piscina externa
Mobiliário de área externa
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Serviços
Centro de negócios
Instalações para jantares/Eventos
Aluguel de bicicletas
Área de fumantes
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Banheira/Jacuzzi
Massagem
Spa e centro de bem-estar
Beach Sun Loungers
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi