Name: The Gardens Hotel
Address: Mid Valley City, Kuala Lumpur, Kuala Lumpur, MY
Price range: 90 US$–181 US$ per night
Rating: 8.33

Vad gäster tycker

På St Giles Mid Valley Kuala Lumpur berömmer resenärer det bekväma läget med direktanslutning till The Gardens och Mid Valley köpcentrum, med enkel tillgång till restauranger, shopping och närliggande transport, vilket gör det till en praktisk bas för både affärs- och familjeresor.

Rummen och lägenheterna är ofta rymliga, men inredningen och underhållet känns ibland omodernt, med återkommande rapporter om unken lukt och tillfälliga problem som trasiga armaturer, svag luftkonditionering eller intermittent varmvatten och Wi-Fi. Servicen är generellt vänlig och hjälpsam, även om vissa gäster upplevde långsam incheckning, obesvarade samtal eller begränsad respons; gymmet och poolen finns tillgängliga men pool-/barområdets skick och parkeringsmöjligheterna (ingen gratis eller dedikerad parkering) får kritik, och renoveringar har påverkat några vistelser. Förvänta dig utmärkt bekvämlighet med avvägningar när det gäller modernitet och jämnhet.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Gäster noterar ett gym och en pool, men underhållet brister: trasiga möbler vid poolen, en sällan öppen poolbar och väldigt kallt vatten nämndes. Parkeringen är otillgänglig utan gratis eller dedikerade hotellplatser, och pågående renoveringar har påverkat vissa vistelser.

Relaterade gästrecensioner

6

Han May

12 jan. 2025

·

Stannade 5 nätter

Room was spacious with plenty of storage, despite it being quite dated, quite different from the photos. Parking was a nightmare as there are no designated spots for hotel guests. The floors had a musky smell like the carpet was left wet. Our first room had the smell so we requested for a room change, second room was better but the common area did still have the smell. However, absolutely love how close it is to the shops, love the convenience.

8

Choon Kah Adrian

30 okt. 2024

·

Stannade 2 nätter

Hotel in general is a little dated but they’re going for renovations soon

8

Vincent

12 dec. 2023

·

Stannade 2 nätter

Hotel need some upgrade and should provide advise for check-in guest parking direction.

4

Annie

16 juni 2025

·

Stannade 1 natt

The hotel is closed for renovations. Diverted us to the residence service. Should not provide the hotel rooms option when the hotel is closed.

8

PEGGY

11 okt. 2023

·

Stannade 2 nätter

Overall is good but there no Free Parking for hotel guests.

6

Sudheesh

8 dec. 2024

·

Stannade 4 nätter

The hotel is connected to The Gardens Mall which is also linked to Midvally Megamall. There are two train lines nearby, red and blue, which made travelling by public transport very convenient. Checking in was smooth but the staff were not very approachable. Rooms were only available at 3pm, so we left our luggages at the hotel and checkes out the neighbouring malls. The first room we were given had a lot of flies. They were flying around the lights and on the bed. We requested for a change of room immediately and thankfully there was another room available. Drinking water is provided and we could call room service to ask for more. Housekeeping service was very fast. The pool is a saltwater pool and there is also a children's pool. However, it was not maintained. The pool chairs were broken and flooring around the pool was broken. There was a pool side bar which was never open during my stay there. The stay was pleasant overall, but i wouldn't go back.

8

Danielle

26 feb. 2024

·

Stannade 6 nätter

loved the gym and pool facilities, made my stay extra comfortable and enjoyable. the staff were also very helpful. i did not have the opportunity to try and of the dining options however with the hotel being inside the Gardens shopping mall there are soooo many options so close at hand.

8

Derrick

14 dec. 2022

·

Stannade 4 nätter

Great stay at the Gardens. 3rd time there. Managed to get a lot despite the peak hour. Staff super friendly in helping me get to my rooms with early check in. Shopping and movies so convenient. Only issue is the pool is freezing cold with the water and that the pool and deck area probably needs to be renovated. Rooms very comfy. But the tv channels are limited and would benefit from internet tv. Overall a very good stay.

8

Haridas

28 jan. 2025

·

Stannade 2 nätter

Good place to stay in KL. Unfortunately going to close for 2 years for renovation.

10

Trevor

20 aug. 2025

·

Stannade 20 nätter

Excellent apartment, great facilities in the hotel, room was comfortable but better if an additional armchair; pool was quiet most of the time (few sunbeds but enough for few people), pool bar area not manned all the time.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Återkopplingen är blandad: många tyckte att rummen var rena, men återkommande rapporter nämner unken eller möglig lukt, fuktiga sängkläder, en kackerlacksobservation, slitna handdukar och ibland utebliven städning eller oförändrade lakan.

Relaterade gästrecensioner

6

Robert

1 okt. 2024

·

Stannade 2 nätter

The room smell carpet very bad not that clean.

6

Han May

12 jan. 2025

·

Stannade 5 nätter

Room was spacious with plenty of storage, despite it being quite dated, quite different from the photos. Parking was a nightmare as there are no designated spots for hotel guests. The floors had a musky smell like the carpet was left wet. Our first room had the smell so we requested for a room change, second room was better but the common area did still have the smell. However, absolutely love how close it is to the shops, love the convenience.

10

JUNGMI

15 nov. 2024

·

Stannade 2 nätter

It's clean and wide space for family.

10

Beng Hin

2 maj 2024

·

Stannade 3 nätter

Very clean and spacious rooms. Front desk was very friendly and we could get an early check-in. Place is so near the MidValley shopping centre and there is a bridge to the Abdullah Hukum LRT station. So very convenient

6

Janet

13 apr. 2023

·

Stannade 2 nätter

the first thing that hit me when we entered the room was the strong MUSTY smell in the room. It seemed like the room was not in use in a long while and hence not cleaned or aired recently. Our bed linens were not changed even though there were a few blood stain spots caused by a ruptured elbow blister. It would have been nice if the housekeeper had bothered to give us fresh linens instead.

8

KASHIF

27 dec. 2024

·

Stannade 2 nätter

The first assigned room had smell, dampness and mould smell, Hotel staff changed our room and sprayed. room size was OK, Hotel check-in was 3pm but rooms were not ready when we arrived at 6pm. Hotel staff compensated with free breakfast and late check-out which was a nice gesture. Hotel is going to have a major renovation soon so beware before you book.

6

Toshiyuki

21 nov. 2024

·

Stannade 1 natt

Quite convenient, yet a bit old and found poor cleanliness..

6

Frankie

17 nov. 2024

·

Stannade 2 nätter

Hotel is located next to good shopping mallls. But the room smells, saw a running cockcroach in the toilet, and mattress is hard.

2

Andrew Loh Yoon

2 feb. 2025

·

Stannade 6 nätter

The rooms smelled mouldy. There was no hot water supply from one afternoon till mid-next morning. There was no apology or reimbursement for the inconvenience caused to guests. Towels were threadbare and the aircon was inconsistent, and the controls didn’t work. This is a five-star hotel? I don’t think so.

10

Florence

18 feb. 2025

·

Stannade 1 natt

We only stayed one night and everything was good! Staff was attentive and polite. Room was clean with sufficient toiletries. Hence, we didn’t need to ask for anything.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen och lägenheterna är rymliga med viss fin utsikt, men många upplever dem som omoderna och med underhållsproblem som trasiga uttag och armaturer, svag eller bullrig AC, långsamt eller intermittent varmvatten, grundläggande TV eller Wi-Fi samt knarrande eller hårda sängar.

Relaterade gästrecensioner

10

Cindy

30 jan. 2025

·

Stannade 3 nätter

super convenient directly connecting to mid valley esp eatery just walking to lower floor. great shopping as well. Room is spacious and bathroom newly renovated.

10

Mariko

20 aug. 2025

·

Stannade 4 nätter

部屋の眺めがいい。

6

Pietro

26 sep. 2024

·

Stannade 1 natt

Have stayed at this hotel many times on business. This time I was visiting with my family and was disappointed by the tiredness of the rooms. The tap in the bathroom was wobbly, the bedding felt damp and the room even smelled a bit musty. The sliding door to the bathroom in the other bedroom was almost coming off its track. The place is in need of a makeover. Staff were excellent and location is great.

6

Louis

26 nov. 2024

·

Stannade 2 nätter

I have been staying at The Gardens whenever I go to Kuala Lumpur for the last 10 years. Previously, despite its age, the hotel was maintained quite well. During this stay, the maintenance has clearly fallen short. The room had a smell, hot water from the bathroom tap was brown, the sink cover was stuck and not repaired properly, the shower head was old and dingy, the lights were falling from the ceiling, bed frame was squeaky, and the pillows felt cheap like they were made from cheap foam. After patronizing The Gardens for so many years, this is so disappointing. Despite its fantastic location and convenience, they could not be bothered to renovate, let alone properly maintain, the hotel and rooms.

10

SZE MIN MICHELLE

3 jan. 2025

·

Stannade 2 nätter

The connected shopping malls in the area make this place an extremely convenient stay, especially for families with young children. The 1BR apartment (described as a Suite on Expedia) was clean and spacious. Bathroom is stocked with shampoo, conditioner, bath soap and hand soap. The kitchen had an induction stove (2 hobs), electric kettle, dishwashing liquid and sponge, cutlery, plateware, cookware and chopping knives. No dish towel, but tissue paper is provided. TV channels are basic.

4

CHOONG TIN

15 apr. 2023

·

Stannade 2 nätter

Room getting old and shower water flows very slow.

6

Andrew

15 feb. 2025

·

Stannade 3 nätter

The property is quite tired, with minor issues like power points not working. At the time of check in, the clerk said that the hotel property would be closing on March 1st to be renovated into residences (as is the case for the property next door).

8

Li Hua

31 mars 2024

·

Stannade 1 natt

Location was good but the WC toilet was running non stop each time after flushing it will start again Need to have better maintenance as the look of the rooms feels jaded

2

Natasha

1 apr. 2023

·

Stannade 4 nätter

I enjoyed the convenience of the malls that were within walking distance. Hotel room itself was old and dated….needs some renovations. Internet was very poor/didn’t work, toilet was clogged, TV didn’t work most days. Overall, not worth it…I will not be returning ever.

10

Trevor

20 aug. 2025

·

Stannade 20 nätter

Excellent apartment, great facilities in the hotel, room was comfortable but better if an additional armchair; pool was quiet most of the time (few sunbeds but enough for few people), pool bar area not manned all the time.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen beskrivs ofta som vänlig, hjälpsam och effektiv, med snabb incheckning och omtänksam assistans, även om vissa gäster rapporterade lång väntetid, otrevlig reception, ignorerade e-postmeddelanden eller samtal och bristande uppföljning.

Relaterade gästrecensioner

10

Dawn

27 feb. 2025

·

Stannade 4 nätter

It was a fabulous stay as great location and convenient as its part mid valley mall! We were put in a smaller room initially but with the extra rollaway bed it was too squeezy for 3 pax, so thankfully they managed to change to a bigger room on the 3rd day as I requested to upgrade but no better rooms were available. Thanks to the staff who assisted in finding us a bigger room :)

8

vivian

26 dec. 2024

·

Stannade 1 natt

Check-in was quick and Mr Ilham was friendly and warm. He remembered me as we stayed at this property several times in the past. In my last review of this property, I mentioned that the body lotion has a bad smell after application. I am happy to note that it did not have that after application smell this time. Don’t know why but I am glad. We just finished a movie at the adjacent mall and it’s so safe and convenient to walk back to the hotel. This is the plus point of this hotel, it is located inside the mall but it’s quiet and exclusive.

6

Chung Ling

17 juni 2023

·

Stannade 3 nätter

All good except the service levels at reception needs to improve

10

Omosunbo

21 aug. 2025

·

Stannade 10 nätter

Great hotel and conveniently located next to a shopping mall. No need for taxis everywhere. The staff from the Concierge to the reception staff were excellent. Would book again.

10

Nicole

12 okt. 2024

·

Stannade 6 nätter

Wonderful and convenient and place! Thanks so much to the staffs for finding my daughter’s doll in the middle of the night!

6

Sudheesh

8 dec. 2024

·

Stannade 4 nätter

The hotel is connected to The Gardens Mall which is also linked to Midvally Megamall. There are two train lines nearby, red and blue, which made travelling by public transport very convenient. Checking in was smooth but the staff were not very approachable. Rooms were only available at 3pm, so we left our luggages at the hotel and checkes out the neighbouring malls. The first room we were given had a lot of flies. They were flying around the lights and on the bed. We requested for a change of room immediately and thankfully there was another room available. Drinking water is provided and we could call room service to ask for more. Housekeeping service was very fast. The pool is a saltwater pool and there is also a children's pool. However, it was not maintained. The pool chairs were broken and flooring around the pool was broken. There was a pool side bar which was never open during my stay there. The stay was pleasant overall, but i wouldn't go back.

4

Mark

6 dec. 2023

·

Stannade 3 nätter

I left my jacket in the room, tried calling them but it appears that they weren't interested in answering the phone

10

Florence

23 juli 2024

·

Stannade 1 natt

Check in was a breeze. Great service

10

Kylie

29 juni 2024

·

Stannade 1 natt

Next to mall. Hotel front desk staff Nick was kind enough to allow us to extend check out time as we were having some medical issues.

10

Florence

18 feb. 2025

·

Stannade 1 natt

We only stayed one night and everything was good! Staff was attentive and polite. Room was clean with sufficient toiletries. Hence, we didn’t need to ask for anything.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Berömms allmänt för att vara direkt anslutet till The Gardens och Mid Valley köpcentrum, med ett överflöd av restauranger, butiker och biografer, samt enkel tillgång till LRT- eller Komuter-anslutningar och KL Sentral.

Relaterade gästrecensioner

10

vivian

8 jan. 2025

·

Stannade 1 natt

The location is perfect for shopping and eating.

8

Muizzaddin

6 aug. 2025

·

Stannade 3 nätter

Nice stay,convenient to shopping areas

10

Chee Wai

23 feb. 2023

·

Stannade 4 nätter

Have stayed here umpteenth times - love it for the convenience! The property is well maintained over the years and I’ve noticed some room improvements here and there. Nicely thot out layout and furniture. Absolutely love the location esp with the connection to the LRT station!

10

Fee Goo

21 jan. 2024

·

Stannade 3 nätter

Good location! Easy to travel for work meetings in KL/PJ, next to shopping centre, lots of food choices.

10

Beng Hin

2 maj 2024

·

Stannade 3 nätter

Very clean and spacious rooms. Front desk was very friendly and we could get an early check-in. Place is so near the MidValley shopping centre and there is a bridge to the Abdullah Hukum LRT station. So very convenient

10

Pietro

15 juni 2024

·

Stannade 5 nätter

I stay here every time because of convenience. Located a few minutes from Sentral station (KLIA express terminal) and attached to the Gardens megamall. Good hotel with all amenities but the decor could do with a refresh.

10

Omosunbo

21 aug. 2025

·

Stannade 10 nätter

Great hotel and conveniently located next to a shopping mall. No need for taxis everywhere. The staff from the Concierge to the reception staff were excellent. Would book again.

10

Mei Fei

8 juni 2024

·

Stannade 2 nätter

Great stay for convenience. Dining shopping and transportation all walkable distance

10

vivian

8 jan. 2025

·

Stannade 1 natt

Excellent location within Gardens Mall And Mid-Valley Mall

8

Mengteck

15 aug. 2025

·

Stannade 3 nätter

good location especially beside malls and ease of access to food and shopping

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten på plats beskrivs som bra av vissa, men flera gäster förlitade sig på de många restaurangerna i de anslutna köpcentrumen; poolbaren var ofta stängd.

Relaterade gästrecensioner

10

vivian

8 jan. 2025

·

Stannade 1 natt

The location is perfect for shopping and eating.

8

Sandra

26 sep. 2024

·

Stannade 2 nätter

An excellent hotel! Being co-located with a shopping mall is a big plus!

10

Patricia

19 nov. 2023

·

Stannade 2 nätter

My room does not come with breakfast but that’s not a problem as there are many good eateries in the connecting shopping malls. Very convenient location.

6

Sudheesh

8 dec. 2024

·

Stannade 4 nätter

The hotel is connected to The Gardens Mall which is also linked to Midvally Megamall. There are two train lines nearby, red and blue, which made travelling by public transport very convenient. Checking in was smooth but the staff were not very approachable. Rooms were only available at 3pm, so we left our luggages at the hotel and checkes out the neighbouring malls. The first room we were given had a lot of flies. They were flying around the lights and on the bed. We requested for a change of room immediately and thankfully there was another room available. Drinking water is provided and we could call room service to ask for more. Housekeeping service was very fast. The pool is a saltwater pool and there is also a children's pool. However, it was not maintained. The pool chairs were broken and flooring around the pool was broken. There was a pool side bar which was never open during my stay there. The stay was pleasant overall, but i wouldn't go back.

10

Mei Fei

8 juni 2024

·

Stannade 2 nätter

Great stay for convenience. Dining shopping and transportation all walkable distance

8

Danielle

26 feb. 2024

·

Stannade 6 nätter

loved the gym and pool facilities, made my stay extra comfortable and enjoyable. the staff were also very helpful. i did not have the opportunity to try and of the dining options however with the hotel being inside the Gardens shopping mall there are soooo many options so close at hand.

8

Gavin

16 dec. 2024

·

Stannade 1 natt

Business trip. Conveniently located next to mall with bars and restaurants and within walking distance of business meeting. Good amenities, clean and friendly.

10

Alston

15 juli 2024

·

Stannade 1 natt

Next to shopping mall and a lot of choices of local foods.

8

Carolyn

27 jan. 2024

·

Stannade 1 natt

Overall would recommend - had a good stay. Positives- Hotel is clean and quiet. Room is decent. Breakfast is good. Some improvement - facilities rather old eg. Some of the plugs in room were not working and shower hard to operate.

6

KEN

20 dec. 2022

·

Stannade 5 nätter

The good - Hotel in a good part of town. Staff at the breakfast was hardworking and attentive, so was House-keeping. We loved them. The bad - check-in was done by a male staff who was chatting and laughing with his colleague while conducting our check-in. Room has an air quality issue - we suspect the dirty air-con and we both develop allergic reactions while in the room (not when we were outside). Affected the quality of our stay. Guy receiving guests at The Spread in the first morning not familiar with internal process and protocols, could not answer basic questions.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Månad	Genomsnittligt pris
januari	119 US$
februari	113 US$
mars	91 US$
april	119 US$
maj	115 US$
juni	106 US$
juli	101 US$
augusti	105 US$
september	101 US$
oktober	109 US$
november	105 US$
december	144 US$

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $181	17 $103
18 $95	19 $101	20 $99	21 $98	22 $98	23 $90	24 $98
25 $98	26 $98	27 $98	28 $98	29 $98	30 $98	31 $97

sö	må	ti	on	to	fr	lö
1 $98	2 $98	3 $97	4 $98	5 $98	6 $98	7 $98
8 $98	9 $98	10 $97	11 $98	12 $98	13 $98	14 $98
15 $98	16 $98	17 $98	18 $98	19 $98	20 $98	21 $97
22 $98	23 $98	24 $98	25 $98	26 $98	27 $97	28 $98
29 $98	30 $98

The Gardens Hotel

Priser för The Gardens Hotel

Genomsnittliga priser per månad

Om detta boende

Läge

Rumsalternativ

Tvåbäddsrum Deluxe

Deluxe dubbelrum

Tvåbäddsrum Deluxe

Premier-rum - 1 kingsize-säng

Studio Premier

Deluxe-rum - 1 kingsize-säng

Gästrecensioner för The Gardens Hotel

Vem bor här?

Vad gäster tycker

Boendets policy

Instruktioner för incheckning

Deposition

Bra att veta

Tillval

Priser för kommande datum