Name: Big Chile Inn & Suites
Address: 2160 W Picacho Ave, Las Cruces, Nuevo México, US
Rating: 6.55

Opiniones de los huéspedes

Las reseñas sobre Big Chile Inn & Suites describen una estancia económica con unos terrenos seguros al estilo jardín y aparcamiento con puerta que dan una sensación de seguridad, pero con habitaciones anticuadas y estándares inconsistentes en cuanto a limpieza, comodidades y fiabilidad del Wi-Fi/TV.

Muchos huéspedes elogian al personal amable y servicial, aunque otros informan de interacciones groseras y un horario limitado o falta de comunicación en la recepción. Las opiniones sobre la ubicación son variadas: algunos mencionan una zona conflictiva o ruido de la calle, mientras que otros la consideran conveniente para moverse. Espere un alojamiento básico y económico con una calidad de habitación variable.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Varios huéspedes aprecian el aparcamiento con puerta, las cámaras de seguridad y el patio al estilo jardín con piscina y barbacoas; los terrenos incluyen un estanque de koi y un quiosco. Algunos señalan peculiaridades como el cierre de las puertas por la noche y la falta o escasez de hielo.

Reseñas de huéspedes relacionadas

4

Melissa

3 sept 2024

·

Se alojó 1 noche

There are only 3 outlets, had to unplug t.v. for 3rd one. It snelled when we first got in room. Had to keave door open. Only 1 ver small trash cam. No ice at all. Did have a refrigerator and microwave. Im 5'1 and the counter in bathroom went to mid thigh.

10

Stephanie

14 sept 2025

·

Se alojó 1 noche

Clean, affordable and felt safe

6

Michelle

6 oct 2024

·

Se alojó 1 noche

Quiet room in back. Never got TV to work. We got back late after NMSU game and gates were closed to access back rooms. Was never informed at check in that we had to roll them back ourselves to let car in.

6

Scott

28 jun 2025

·

Se alojó 1 noche

Really sketchy area and it seems this hotel has a lot of permanent residents. So it's kind of an apartment too. The main parking area is gated so I felt somewhat better about that. The rooms need a good deep cleaning. Water pressure at least was good. The springs in the bed were pretty loud.

10

Sabastian

2 feb 2025

·

Se alojó 1 noche

I got confused on how the room numbers are layed out. Took me a couple minutes to figure out where my odd numbered room was. I figured it out tho

4

Michelle

14 may 2024

·

Se alojó 1 noche

The front desk person looked a bit unkempt although he did have our paperwork ready when we got there, since I called to say we would be checking in late. Additionally, his instructions on where to park/find our room were very vague. We finally figured out that we would have had to manually open a metal gate and drive to the back because someone went ahead of us and let us know. This individual also said that we “really should park in the back” because it would be “safer”. The sheets had a large stain on them but it was not know if this was from lack of laundering or just a stain. When my husband went back to the front desk to ask for clean sheets, it was already locked although it was 10 minutes prior to guest hours being over. The walls and ceiling had splatter stains all over them. The bathroom light and “kitchenette” light were connected so you could not go to the bathroom at night without turning on a VERY bright fluorescent light that would light up the entire room. Although we spent very little on this stay (due to no other places having availability), the pictures on the site and reviews DID NOT prepare us for how bad it was.

10

Danielle

6 sept 2025

·

Se alojó 1 noche

My favorite part about this property was how safe it was. Checking in you can see all the cameras were working and monitoring the building. There was also security walking around even when I was leaving at 5 am. Lastly they have a gate to close in the guest cars which was a huge relief! The patio is also very cute with a pool, grills and a gondola with chairs to just sit and enjoy.

8

Marta

27 mar 2024

·

Se alojó 1 noche

The property was open and accessible. Lobby and rooms were large. Gave a feeling of safety.

10

Alicia

22 may 2024

·

Se alojó 1 noche

Really nice grounds. Koi pond, trees, gazobo. Would stay here again. Young man at front desk, really very helpful.

10

Oro

27 abr 2025

·

Se alojó 1 noche

Staying here is like going to see your grandma if your grandma was a great gardener and had a pond next to the pool. The staff is super friendly. The other guests are too. Sitting in the central courtyard, you're serenaded by bird songs and children's voices. The WiFi could be stronger, but that's what gets you into the central courtyard, so I was grateful for that too.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las opiniones sobre la limpieza son variadas: algunos huéspedes encontraron las habitaciones limpias, pero otros informaron de ropa de cama manchada, olores, quemaduras de cigarrillos, insectos muertos y habitaciones que no estaban preparadas correctamente. A veces faltaban artículos de tocador como jabón o vasos.

Reseñas de huéspedes relacionadas

4

Melissa

3 sept 2024

·

Se alojó 1 noche

There are only 3 outlets, had to unplug t.v. for 3rd one. It snelled when we first got in room. Had to keave door open. Only 1 ver small trash cam. No ice at all. Did have a refrigerator and microwave. Im 5'1 and the counter in bathroom went to mid thigh.

10

Stephanie

14 sept 2025

·

Se alojó 1 noche

Clean, affordable and felt safe

10

Joy

25 jun 2024

·

Se alojó 1 noche

They good good care of my daughter and and helped her when her ID was stolen. The room was clean.

6

Scott

28 jun 2025

·

Se alojó 1 noche

Really sketchy area and it seems this hotel has a lot of permanent residents. So it's kind of an apartment too. The main parking area is gated so I felt somewhat better about that. The rooms need a good deep cleaning. Water pressure at least was good. The springs in the bed were pretty loud.

6

Mark

13 may 2025

·

Se alojó 1 noche

There were cigarette burns in a no smoking room I was pretty upset

4

Sharon

5 sept 2025

·

Se alojó 1 noche

Neèds updating. Got an upgrade to a dirty room, no closet or hangers, very small room

8

Barry

28 abr 2025

·

Se alojó 1 noche

Clean, great value.

4

Michelle

14 may 2024

·

Se alojó 1 noche

The front desk person looked a bit unkempt although he did have our paperwork ready when we got there, since I called to say we would be checking in late. Additionally, his instructions on where to park/find our room were very vague. We finally figured out that we would have had to manually open a metal gate and drive to the back because someone went ahead of us and let us know. This individual also said that we “really should park in the back” because it would be “safer”. The sheets had a large stain on them but it was not know if this was from lack of laundering or just a stain. When my husband went back to the front desk to ask for clean sheets, it was already locked although it was 10 minutes prior to guest hours being over. The walls and ceiling had splatter stains all over them. The bathroom light and “kitchenette” light were connected so you could not go to the bathroom at night without turning on a VERY bright fluorescent light that would light up the entire room. Although we spent very little on this stay (due to no other places having availability), the pictures on the site and reviews DID NOT prepare us for how bad it was.

6

Victor

23 jun 2024

·

Se alojó 1 noche

I payed 35 to have room reserved n cleaned but was not ready beer n pizza inside room.was hiven a better room filled with dead mosquitos n other mosquito type animals.no alarm clock or soap in room.But i am e joying the big tv n cool air.Trying to kill mosquitos flying around.

8

Daniel

4 jun 2024

·

Se alojó 1 noche

Everything was clean, staff very friendly….and priced fairly! My only complaint was the WiFi didn’t work that well from my room.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son anticuadas y varían en tamaño y distribución, con comodidades inconsistentes y problemas de mantenimiento ocasionales. Varias reseñas mencionan un Wi-Fi/TV poco fiable, un confort de colchón variable y ruido de la calle en la parte delantera, mientras que algunas habitaciones traseras son tranquilas.

Reseñas de huéspedes relacionadas

6

william

1 sept 2025

·

Se alojó 1 noche

outdated

6

Michelle

6 oct 2024

·

Se alojó 1 noche

Quiet room in back. Never got TV to work. We got back late after NMSU game and gates were closed to access back rooms. Was never informed at check in that we had to roll them back ourselves to let car in.

4

Michael

1 jul 2024

·

Se alojó 4 noches

Old place in need of refurbishing. Start with making TV/WiFi functional.

8

Jacqueline

19 feb 2024

·

Se alojó 1 noche

Safe to arrive at late night to check in. Bed mattress is bit hard but able sleep thru night.

4

Sharon

5 sept 2025

·

Se alojó 1 noche

Neèds updating. Got an upgrade to a dirty room, no closet or hangers, very small room

2

Sheldon

14 may 2024

·

Se alojó 2 noches

The staff was unhelpful. There were two pillows and the staff would not let us to have more. There was no soap, no cups, no ice bucket. The noise from the street out front was very loud.

8

Daniel

4 jun 2024

·

Se alojó 1 noche

Everything was clean, staff very friendly….and priced fairly! My only complaint was the WiFi didn’t work that well from my room.

8

Marta

27 mar 2024

·

Se alojó 1 noche

The property was open and accessible. Lobby and rooms were large. Gave a feeling of safety.

10

Oro

27 abr 2025

·

Se alojó 1 noche

Staying here is like going to see your grandma if your grandma was a great gardener and had a pond next to the pool. The staff is super friendly. The other guests are too. Sitting in the central courtyard, you're serenaded by bird songs and children's voices. The WiFi could be stronger, but that's what gets you into the central courtyard, so I was grateful for that too.

8

Richard

26 may 2024

·

Se alojó 2 noches

The staff is courteous and my room was clean. The only disappointment was my mattress was a little too soft for me

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es variado: varios huéspedes elogian al personal amable y servicial, pero otros informan de interacciones groseras o falta de respuesta y un horario limitado o inconveniente en la recepción. La comunicación sobre las puertas o los procedimientos de aparcamiento a veces no era clara.

Reseñas de huéspedes relacionadas

10

Joy

25 jun 2024

·

Se alojó 1 noche

They good good care of my daughter and and helped her when her ID was stolen. The room was clean.

2

Maria

10 may 2025

·

Se alojó 1 noche

The evening receptionist was rude as hell. Morning receptionist was nice.

6

Michelle

6 oct 2024

·

Se alojó 1 noche

Quiet room in back. Never got TV to work. We got back late after NMSU game and gates were closed to access back rooms. Was never informed at check in that we had to roll them back ourselves to let car in.

2

Patrizza

2 may 2025

·

Se alojó 1 noche

Blonde lady on 05/02/25 3:33pm. Short and rude. Would not address my issue and handed me a receipt and told me to deal with it with Anthony on Monday. Will report to BBB and Expedia.

10

Julian

25 may 2025

·

Se alojó 1 noche

Clean peaceful helpful staff reasonable price would definitely recommend

10

Sandra

27 jun 2024

·

Se alojó 1 noche

Paul was a very nice person, he checked me in helped me to find a restuarant for dinner. He treats you like family. I loved my experience there.

2

Davona

17 jun 2025

·

Se alojó 1 noche

By the time our confirmation came thru from a terrible Vrbo rental the front office at the Big Chile was closed. We had no place to stay.

4

Michelle

14 may 2024

·

Se alojó 1 noche

The front desk person looked a bit unkempt although he did have our paperwork ready when we got there, since I called to say we would be checking in late. Additionally, his instructions on where to park/find our room were very vague. We finally figured out that we would have had to manually open a metal gate and drive to the back because someone went ahead of us and let us know. This individual also said that we “really should park in the back” because it would be “safer”. The sheets had a large stain on them but it was not know if this was from lack of laundering or just a stain. When my husband went back to the front desk to ask for clean sheets, it was already locked although it was 10 minutes prior to guest hours being over. The walls and ceiling had splatter stains all over them. The bathroom light and “kitchenette” light were connected so you could not go to the bathroom at night without turning on a VERY bright fluorescent light that would light up the entire room. Although we spent very little on this stay (due to no other places having availability), the pictures on the site and reviews DID NOT prepare us for how bad it was.

8

Daniel

4 jun 2024

·

Se alojó 1 noche

Everything was clean, staff very friendly….and priced fairly! My only complaint was the WiFi didn’t work that well from my room.

10

Alicia

22 may 2024

·

Se alojó 1 noche

Really nice grounds. Koi pond, trees, gazobo. Would stay here again. Young man at front desk, really very helpful.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Las opiniones sobre la ubicación son variadas: algunos describen una zona conflictiva o ruido de tráfico, mientras que otros se sienten más seguros dentro de la propiedad con puerta y la consideran conveniente para moverse.

Reseñas de huéspedes relacionadas

10

Stephanie

14 sept 2025

·

Se alojó 1 noche

Clean, affordable and felt safe

6

Michelle

6 oct 2024

·

Se alojó 1 noche

Quiet room in back. Never got TV to work. We got back late after NMSU game and gates were closed to access back rooms. Was never informed at check in that we had to roll them back ourselves to let car in.

6

Scott

28 jun 2025

·

Se alojó 1 noche

Really sketchy area and it seems this hotel has a lot of permanent residents. So it's kind of an apartment too. The main parking area is gated so I felt somewhat better about that. The rooms need a good deep cleaning. Water pressure at least was good. The springs in the bed were pretty loud.

8

Jacqueline

19 feb 2024

·

Se alojó 1 noche

Safe to arrive at late night to check in. Bed mattress is bit hard but able sleep thru night.

2

Sheldon

14 may 2024

·

Se alojó 2 noches

The staff was unhelpful. There were two pillows and the staff would not let us to have more. There was no soap, no cups, no ice bucket. The noise from the street out front was very loud.

4

Michelle

14 may 2024

·

Se alojó 1 noche

The front desk person looked a bit unkempt although he did have our paperwork ready when we got there, since I called to say we would be checking in late. Additionally, his instructions on where to park/find our room were very vague. We finally figured out that we would have had to manually open a metal gate and drive to the back because someone went ahead of us and let us know. This individual also said that we “really should park in the back” because it would be “safer”. The sheets had a large stain on them but it was not know if this was from lack of laundering or just a stain. When my husband went back to the front desk to ask for clean sheets, it was already locked although it was 10 minutes prior to guest hours being over. The walls and ceiling had splatter stains all over them. The bathroom light and “kitchenette” light were connected so you could not go to the bathroom at night without turning on a VERY bright fluorescent light that would light up the entire room. Although we spent very little on this stay (due to no other places having availability), the pictures on the site and reviews DID NOT prepare us for how bad it was.

10

Danielle

6 sept 2025

·

Se alojó 1 noche

My favorite part about this property was how safe it was. Checking in you can see all the cameras were working and monitoring the building. There was also security walking around even when I was leaving at 5 am. Lastly they have a gate to close in the guest cars which was a huge relief! The patio is also very cute with a pool, grills and a gondola with chairs to just sit and enjoy.

8

Marta

27 mar 2024

·

Se alojó 1 noche

The property was open and accessible. Lobby and rooms were large. Gave a feeling of safety.

8

Blase

8 mar 2024

·

Se alojó 5 noches

Very good value! Staff is very friendly. Very close to everything you want to do.

6

Mark

17 abr 2024

·

Se alojó 1 noche

Stayed here twice for two days each during a tour of the Southwest. Staff was friendly, but the neighborhood was a bit rough. Not necessarily dangerous, but I saw several heavily drugged individuals walking the street. First room was what you'd expect for a cheap motel/inn. But there was nothing in the room but two beds, a small TV (Roku), small fridge and a toilet and sink. No soap, no extra toilet paper. I was surprised there were towels to be honest. Second time, the room was the same room, but the TV was just a regular TV with cable, the bathroom was completely different, although this time they gave us two plastic wrapped plastic cups, and some tear open shampoo/soap. Ive never seem a hotel that didn't have uniform rooms...but they let us smoke weed in the room, so you take your wins when you can get em...

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Comida

No hay suficiente información en las reseñas.

Reseñas de huéspedes relacionadas

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Big Chile Inn & Suites

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación Estándar

Single Room

Double Room

Superior Queen Room

Deluxe Room

Deluxe King Studio

Deluxe Double Room

King Room

Deluxe King Room

Deluxe Queen Room

Reseñas de los huéspedes sobre Big Chile Inn & Suites

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Opiniones de los huéspedes

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