Hilton Garden Inn Winston-Salem/Hanes Mall

Very kind and friendly front desk staff, clean and comfy rooms.

Housecleaning barely did there job, even when cleaninh every other day.

They have connecting rooms which for some reason I get even though I don't request it. We could hear snoring from the other room. The heat/cool unit is loud when it comes on. The refrigerator had broken drink holders on the door; it froze our drinks. This place looks nice; wide hallway. I haven't smelled marijuana anywhere near there. There is a restaurant area for breakfast, which costs extra, and a bar for drinks later. There is a Keurig in the room so one may bring his own favorite pods or use the ones provided.

Overall nice hotel

Staff was courteous. Mistake in the bathroom. Instead of Conditioner in the shower there was Body Lotion.There was Shampoo, Body Lotion and Body Gel (liquid soap). When I went to wash my hair, this was a problem, as I needed to use conditioner. I expected there to be conditioner, and there was Body Lotion instead.