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Hyatt House Houston Galleria

US$ 103

/ noite

Média para setembro

Hyatt House Houston Galleria - Image 1

Hyatt House Houston Galleria - Quarto

Hyatt House Houston Galleria - Quarto

Hyatt House Houston Galleria - Piscina

Hyatt House Houston Galleria - Restaurante

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US$ 103

/ noite

Média para setembro

Média de preços por mês

Em Hyatt House Houston Galleria, a diária custa em média US$ 90 no mês mais barato (agosto) e US$ 156 no mês mais caro (junho), com base nos últimos 12 meses.

Preço médio da diária em Hyatt House Houston Galleria por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 95
fevereiro	US$ 106
março	US$ 134
abril	US$ 115
maio	US$ 122
junho	US$ 156
julho	US$ 98
agosto	US$ 90
setembro	US$ 103
outubro	US$ 109
novembro	US$ 100
dezembro	US$ 94

Mais caro: junho (aprox. US$ 156)

Mais barato: agosto (aprox. US$ 90)

Sobre esta propriedade

Desfrute de instalações recreativas, como uma piscina externa e uma academia aberta 24 horas. Este hotel também oferece Wi-Fi de cortesia, loja de presentes/banca de jornal e sala de estar comum.

Comodidades

Desfrute de instalações recreativas, como uma piscina externa e uma academia aberta 24 horas. Este hotel também oferece Wi-Fi de cortesia, loja de presentes/banca de jornal e sala de estar comum.

Comodidades

As comodidades presentes incluem acesso grátis à internet com fio, um computador e check-out expresso. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.

Jantar

HYATT house Houston/Galleria oferece aos hóspedes deliciosas opções de refeição no um restaurante ou na lanchonete/delicatessen. Mate sua sede com sua bebida favorita em um bar/lounge. Café da manhã para viagem grátis é servido durante a semana, entre 6h30 e 9h30, e nos fins de semana, entre 7h e 10h.

Quartos

Sinta-se em casa em um de nossos 147 quartos que apresentam cozinhas americanas com geladeiras e cooktops. Sua cama Select Comfort apresenta edredons de pluma e roupas de cama premium. O acesso à internet com e sem fio de cortesia e as TVs LCD 32 polegadas com canais a cabo garantem a sua diversão. As comodidades incluem cofres para notebook e escrivaninhas, além de telefones com chamadas locais grátis.

Localização

Em Houston (na área de Greater Uptown), HYATT house Houston/Galleria está a 5 minutos de carro de Houston Arboretum and Nature Center e a 5 minutos de Memorial Park. Este hotel fica a 9,8 km de Houston Zoo e a 10 km de Children's Museum of Houston.

Lugares próximos

Richmond Avenue(0.1 milhas)
Westheimer Road(0.8 milhas)
Gerald D. Hines Waterwall Park(0.9 milhas)
The Galleria(0.9 milhas)
Williams Tower(1 milhas)
River Oaks District(1.2 milhas)
Schlumberger Headquarters(1.6 milhas)
Harwin Drive Shopping District(1.9 milhas)
Highland Village(2 milhas)
Greenway Plaza(2.1 milhas)
Lakewood Church Central Campus(2.1 milhas)
Lakewood Church(2.3 milhas)
Memorial Park(2.4 milhas)
Levy Park(2.4 milhas)
Color Factory Houston(2.9 milhas)
Aeroporto William P. Hobby (HOU)(18.7 milhas)
Aeroporto George Bush Intercontinental (IAH)(30 milhas)
Aeroporto Ellington Field (EFD)(29 milhas)

Localização

3440 Sage Road, Grande Uptown, Houston, Texas, Estados Unidos

Richmond Avenue (0.1 milhas)

Westheimer Road (0.8 milhas)

Gerald D. Hines Waterwall Park (0.9 milhas)

The Galleria (0.9 milhas)

Williams Tower (1 milhas)

River Oaks District (1.2 milhas)

Mais informações sobre a localização

Opções de quarto

6

Suíte estúdio, 1 cama King e sofá-cama

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Acomoda 4

315 ft²

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

5

Suíte estúdio, 2 camas de casal

Detalhes do quarto

2 Camas De Casal

Acomoda 4

450 ft²

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

4

Suíte estúdio, 2 camas de casal, acessível, banheira

Detalhes do quarto

2 Camas De Casal

Acomoda 4

720 ft²

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

5

Suíte, 1 quarto

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Acomoda 4

360 ft²

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

Avaliações dos hóspedes

7.7

Bom

Com base em 1.002 avaliações verificadas

Quem se hospeda aqui?

Negócios

30%

Casal

21%

Famílias

34%

Grupos

8%

Viajantes individuais

5%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Em avaliações recentes do Hyatt House Houston Galleria, os hóspedes apreciam a localização conveniente na Galleria, as suítes espaçosas com cozinha compacta e o atendimento geralmente amigável, ao mesmo tempo em que observam problemas recorrentes com a manutenção geral do hotel, confiabilidade e custo-benefício devido às taxas adicionais de estacionamento.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

Em avaliações recentes do Hyatt House Houston Galleria, os hóspedes apreciam a localização conveniente na Galleria, as suítes espaçosas com cozinha compacta e o atendimento geralmente amigável, ao mesmo tempo em que observam problemas recorrentes com a manutenção geral do hotel, confiabilidade e custo-benefício devido às taxas adicionais de estacionamento.

Muitos mencionam a necessidade de limpeza mais profunda em carpetes, corredores e banheiros, com relatos ocasionais de odores mofados ou pragas. As suítes são confortáveis, mas datadas, e o sistema de climatização ou os acessórios podem ser barulhentos ou precisar de reparos. As instalações recebem feedback misto: falhas no elevador, horários de funcionamento irregulares do restaurante e bar, fechamentos ocasionais da piscina ou problemas de limpeza, um portão de garagem complicado e atrasos ocasionais no check-in. Espere acesso conveniente e espaço, equilibrados por sinais de desgaste e imprevistos operacionais.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O estacionamento na garagem com portão tem uma taxa diária e o mecanismo do portão pode ser complicado; falhas no elevador e horários irregulares do restaurante/bar são relatados. Os hóspedes também mencionam fechamentos ocasionais da piscina ou problemas de limpeza e equipamentos de lavanderia antigos.

Avaliações dos hóspedes relacionadas

6

Crystal

5 de mar. de 2025

·

Hospedou-se por 5 noites

The Galleria Mall is within walking distance. The elevator was broke the whole time I was there. It took 6 hours to get fresh towels.

The Galleria Mall is within walking distance. The elevator was broke the whole time I was there. It took 6 hours to get fresh towels.

6

DALIA

20 de mar. de 2025

·

Hospedou-se por 2 noites

Pool was really dirty. Elevator not working so you had to use another one that was kind of far. Breakfast was not refilled. Room not so clean.

Pool was really dirty. Elevator not working so you had to use another one that was kind of far. Breakfast was not refilled. Room not so clean.

8

Robin

21 de jul. de 2025

·

Hospedou-se por 1 noite

Quiet neighborhood just next to the Galleria area. Seemed very safe and was convenient. The building itself needs some maintenance. One of only two elevators was not working and the staff seemed to be unaware although it had to be obvious since staff used the same elevators as guests. No signage or instructions placed to direct to second elevator at opposite end of building. Mostly garage parking with limited outdoor parking for larger vehicles not mentioned on website. We made it work, but it would have been nice to know. Would stay here again.

Quiet neighborhood just next to the Galleria area. Seemed very safe and was convenient. The building itself needs some maintenance. One of only two elevators was not working and the staff seemed to be unaware although it had to be obvious since staff used the same elevators as guests. No signage or instructions placed to direct to second elevator at opposite end of building. Mostly garage parking with limited outdoor parking for larger vehicles not mentioned on website. We made it work, but it would have been nice to know. Would stay here again.

8

Patrick

16 de fev. de 2025

·

Hospedou-se por 2 noites

It was a great stay. The front desk persons were nice, however the parking garage was a hassle…the card would stop working and the gate lifted towards you possibly hitting the vehicle while going up.

It was a great stay. The front desk persons were nice, however the parking garage was a hassle…the card would stop working and the gate lifted towards you possibly hitting the vehicle while going up.

10

Jillian

22 de set. de 2024

·

Hospedou-se por 4 noites

We enjoyed our stay here, although there were a few hiccups. We had booked this hotel specifically for their pool. When we arrived, we were told the pool would be closed for the entirety of our stay due to roof repairs (hurricane damage). There were shingles in & around the pool area, as well as the perimeter of the property, as the workers were just tossing their construction garbage 4 floors down. There were a few dumpsters present, but I was still worried we would drive over whatever was being tossed off the roof. The hotel offered a shuttle service to and from a sister hotel location for pool access but booking this was a bit of nightmare. We had called the hotel numerous times with no answer, so we had to pay for a Lyft to bring us back to our hotel. The bathroom fan was broken with a painful squeak. The staff, Blake specifically, were all very kind & beyond helpful - but it was a bit of a disappointment. Beds were comfortable.

We enjoyed our stay here, although there were a few hiccups. We had booked this hotel specifically for their pool. When we arrived, we were told the pool would be closed for the entirety of our stay due to roof repairs (hurricane damage). There were shingles in & around the pool area, as well as the perimeter of the property, as the workers were just tossing their construction garbage 4 floors down. There were a few dumpsters present, but I was still worried we would drive over whatever was being tossed off the roof. The hotel offered a shuttle service to and from a sister hotel location for pool access but booking this was a bit of nightmare. We had called the hotel numerous times with no answer, so we had to pay for a Lyft to bring us back to our hotel. The bathroom fan was broken with a painful squeak. The staff, Blake specifically, were all very kind & beyond helpful - but it was a bit of a disappointment. Beds were comfortable.

8

James

30 de jun. de 2025

·

Hospedou-se por 3 noites

When open, the bar and restaurant was nice, but the bar and restaurant were not always open when advertised

When open, the bar and restaurant was nice, but the bar and restaurant were not always open when advertised

2

Kenneth

8 de out. de 2025

·

Hospedou-se por 2 noites

You did not advertise there is a 25 $ parking charge for a dirty hotel which one could go down the street for free parking and a clean room.

You did not advertise there is a 25 $ parking charge for a dirty hotel which one could go down the street for free parking and a clean room.

4

Tamesha

8 de jun. de 2025

·

Hospedou-se por 2 noites

We were not advised of parking fees until after we booked the reservation. Once we arrived we were told and the receptionist wasn't any help as well.

We were not advised of parking fees until after we booked the reservation. Once we arrived we were told and the receptionist wasn't any help as well.

8

david

10 de out. de 2024

·

Hospedou-se por 4 noites

Washers and dryers need updating, washer flooded the room. Gates for secure parking very difficult to enter

Washers and dryers need updating, washer flooded the room. Gates for secure parking very difficult to enter

6

Nelson

9 de mai. de 2025

·

Hospedou-se por 3 noites

Access to the elevators wasn’t easy. One of them was down and the other was far away from the room

Access to the elevators wasn’t easy. One of them was down and the other was far away from the room

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A limpeza é inconsistente, com muitos relatos de carpetes e corredores sujos ou manchados, odores de mofo ou bolor e pragas ocasionais. Alguns hóspedes acharam os quartos limpos.

Avaliações dos hóspedes relacionadas

4

Sterling

9 de mar. de 2025

·

Hospedou-se por 3 noites

The hotel staff was very nice and helpful. The staff did their best to keep the place clean, however the whole hotel had a moldy smell, spoiled and discolored carpet, holes in the ceiling, chipped paint, cracks in the mirror, weird tv placement, and chicken bones in the fire pit. Overall the stay wasn't pleasant and I didn't feel comfortable the whole time I was there. This place needs major renovations done. I would never stay at this location again.

The hotel staff was very nice and helpful. The staff did their best to keep the place clean, however the whole hotel had a moldy smell, spoiled and discolored carpet, holes in the ceiling, chipped paint, cracks in the mirror, weird tv placement, and chicken bones in the fire pit. Overall the stay wasn't pleasant and I didn't feel comfortable the whole time I was there. This place needs major renovations done. I would never stay at this location again.

2

KAYODE

19 de out. de 2025

·

Hospedou-se por 2 noites

STAY AWAY!!!!! I booked two rooms for a family trip, the room smells, one of the room was poorly lighted and they was heavy smell of cigarette and staleness in the air. The hallways were dirty and the carpets on the floor in the room looks like it’s not been cleaned for a long time. It looks extremely dirty and slimy. We could not stay in the hotel with my 11 months old and 7 yrs old kids due to the strong cigarette smell and sanitation level of the hotel. If you care for your safety and health, stay away from this hotel

STAY AWAY!!!!! I booked two rooms for a family trip, the room smells, one of the room was poorly lighted and they was heavy smell of cigarette and staleness in the air. The hallways were dirty and the carpets on the floor in the room looks like it’s not been cleaned for a long time. It looks extremely dirty and slimy. We could not stay in the hotel with my 11 months old and 7 yrs old kids due to the strong cigarette smell and sanitation level of the hotel. If you care for your safety and health, stay away from this hotel

6

Samir

12 de dez. de 2024

·

Hospedou-se por 1 noite

Hallways was smelly all the time, looks like the carpets

Hallways was smelly all the time, looks like the carpets

4

DAVID

1 de mai. de 2025

·

Hospedou-se por 5 noites

Hotel desperately needs remodel. not very clean. Men's room on ground floor had used toilet paper on floor for at least 2 days--disgusting. Breakfast was fair. Overall, not at all like experience I have had at other Hyatt branded hotels, especially not the experience I have had at other Hyatt House hotels.

Hotel desperately needs remodel. not very clean. Men's room on ground floor had used toilet paper on floor for at least 2 days--disgusting. Breakfast was fair. Overall, not at all like experience I have had at other Hyatt branded hotels, especially not the experience I have had at other Hyatt House hotels.

4

Ashley

15 de fev. de 2025

·

Hospedou-se por 3 noites

The hotel had roaches. The roaches were in the microwave. The room was filthy and had a terrible odor. Hotel staff didn’t do anything to accommodate my stay after showing Them pictures of the roaches. DO NOT RECOMMEND!

The hotel had roaches. The roaches were in the microwave. The room was filthy and had a terrible odor. Hotel staff didn’t do anything to accommodate my stay after showing Them pictures of the roaches. DO NOT RECOMMEND!

4

Jenn

19 de mar. de 2025

·

Hospedou-se por 3 noites

The property had some issues the carpeting was torn up in the room, TV had light spots, and the overall feel was rundown and grungy.

The property had some issues the carpeting was torn up in the room, TV had light spots, and the overall feel was rundown and grungy.

4

Roberto

12 de abr. de 2025

·

Hospedou-se por 3 noites

Is wasn't what I expected to be. Dirty and loud

Is wasn't what I expected to be. Dirty and loud

6

Regine

6 de dez. de 2024

·

Hospedou-se por 1 noite

Upon check in we made our way to the elevators and came in contact with mildew smells. The rooms are a good size but look very outdated. The decor is sub par to the counterparts across the way.

Upon check in we made our way to the elevators and came in contact with mildew smells. The rooms are a good size but look very outdated. The decor is sub par to the counterparts across the way.

2

Jesus

20 de out. de 2024

·

Hospedou-se por 3 noites

This property is poorly maintained, it’s time to use all the money the Hyatt has to upgrade some things on this property, starting with the disgusting moldy carpets. I saw a cockroach in our room and we had to purchase air fresheners to make our room smell better. The couches in our room were full of stains. I understand you get what you pay for but this was overboard. Nonetheless, the staff were great.

This property is poorly maintained, it’s time to use all the money the Hyatt has to upgrade some things on this property, starting with the disgusting moldy carpets. I saw a cockroach in our room and we had to purchase air fresheners to make our room smell better. The couches in our room were full of stains. I understand you get what you pay for but this was overboard. Nonetheless, the staff were great.

2

Corey

14 de out. de 2025

·

Hospedou-se por 2 noites

The room was disgusting as well as the facility. The ceiling had traces of mold and mildew. I went in the room to lay across the bed in the bedroom but the television didn't work. I went downstairs to speak with the attendant about it. While doing this my wife and daughter called and said that there were roaches in the room. I immediately packed up my family and left the facility within 15 minutes. This was a terrible experience for me and my family. This was not as advertised. I will be seeking a full refund. Thank you in advance.

The room was disgusting as well as the facility. The ceiling had traces of mold and mildew. I went in the room to lay across the bed in the bedroom but the television didn't work. I went downstairs to speak with the attendant about it. While doing this my wife and daughter called and said that there were roaches in the room. I immediately packed up my family and left the facility within 15 minutes. This was a terrible experience for me and my family. This was not as advertised. I will be seeking a full refund. Thank you in advance.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

As suítes são espaçosas, com cozinha compacta e camas geralmente confortáveis, mas muitos observam móveis datados, sistema de climatização barulhento ou instável e pequenos problemas de manutenção com acessórios ou TVs.

Avaliações dos hóspedes relacionadas

8

Johnny

4 de set. de 2024

·

Hospedou-se por 2 noites

Nice clean but outdated shower looks like water damage front door looks like it’s been damaged

Nice clean but outdated shower looks like water damage front door looks like it’s been damaged

8

Philip

2 de dez. de 2022

·

Hospedou-se por 2 noites

The room a/c made a loud bang noise every time it came on and turned off. The unit is located above the shower and has a metal access panel that seems to be the source of the noise. I could not run the a/c while sleeping. The room itself was cool when I walked in. And the layout is very nice. The bed was very comfortable.

The room a/c made a loud bang noise every time it came on and turned off. The unit is located above the shower and has a metal access panel that seems to be the source of the noise. I could not run the a/c while sleeping. The room itself was cool when I walked in. And the layout is very nice. The bed was very comfortable.

10

Pam

14 de jan. de 2023

·

Hospedou-se por 1 noite

The room itself was great. The bed was very comfortable. However, once you walked into the hallway, the age and wear and tear of the hotel was very noticeable.

The room itself was great. The bed was very comfortable. However, once you walked into the hallway, the age and wear and tear of the hotel was very noticeable.

8

Christopher

22 de out. de 2023

·

Hospedou-se por 1 noite

Rooms clean and spacious

Rooms clean and spacious

6

Cecily

29 de jun. de 2025

·

Hospedou-se por 2 noites

The stay was okay it could have cleaner and updated. The tv in the bedroom looks like it is going out.

The stay was okay it could have cleaner and updated. The tv in the bedroom looks like it is going out.

6

LaRoyce

28 de jul. de 2025

·

Hospedou-se por 1 noite

It’s an older Hyatt they hide the smell of mold with a fragrant perfume. The room was spacious but the air conditioning wasn’t working it stayed 73 in the room and there wasn’t great ventilation . When the bathroom light was on the ventilator was also on and it’s noisy sounds like it may fall from the ceiling. The room was spacious we did have a kitchenette the bed wasn’t terrible nor was the couch. The floor was uneven but they offer feee breakfast and the pool was open. Not the best not the worst air was the main issue for us oh and the housecleaned coming and knocking on the door at 9 in the morning hours before check out.

It’s an older Hyatt they hide the smell of mold with a fragrant perfume. The room was spacious but the air conditioning wasn’t working it stayed 73 in the room and there wasn’t great ventilation . When the bathroom light was on the ventilator was also on and it’s noisy sounds like it may fall from the ceiling. The room was spacious we did have a kitchenette the bed wasn’t terrible nor was the couch. The floor was uneven but they offer feee breakfast and the pool was open. Not the best not the worst air was the main issue for us oh and the housecleaned coming and knocking on the door at 9 in the morning hours before check out.

10

Thomas

23 de jul. de 2025

·

Hospedou-se por 2 noites

The rooms have been renovated recently so all the furnishing are in great condition. The carpets need changing. The kitchenette was all set up with dishes and silverware. I’ll stay there again.

The rooms have been renovated recently so all the furnishing are in great condition. The carpets need changing. The kitchenette was all set up with dishes and silverware. I’ll stay there again.

6

JACK

4 de mai. de 2024

·

Hospedou-se por 1 noite

Fairly cheap hotel in a good location near galleria. The pool looked nice but I didn’t go in, the rooms were a little dated, extractor fan in the bathroom was like a jumbo jet, air con was similar whenever that kicked in too. Otherwise everything else was good

Fairly cheap hotel in a good location near galleria. The pool looked nice but I didn’t go in, the rooms were a little dated, extractor fan in the bathroom was like a jumbo jet, air con was similar whenever that kicked in too. Otherwise everything else was good

10

DARRYL

9 de abr. de 2025

·

Hospedou-se por 1 noite

I really liked the hotel. The room was comforfable and well laid out. Ine touch I appreciated was the lighting. The lamps had warm lighting. Often hotels have the brightest bulbs in lamps which wear on the eyes. There was also a nice,large, L-shaped sofa. There was a great division between the living and sleeping area. And, the kitchen was well equpipped. Another nice touch was the mirror with coat hooks at the door. The suite was really comfortable for long-term stay. Last my room faced a larger internal court with the pool; that made it nice and quiet during the night.

I really liked the hotel. The room was comforfable and well laid out. Ine touch I appreciated was the lighting. The lamps had warm lighting. Often hotels have the brightest bulbs in lamps which wear on the eyes. There was also a nice,large, L-shaped sofa. There was a great division between the living and sleeping area. And, the kitchen was well equpipped. Another nice touch was the mirror with coat hooks at the door. The suite was really comfortable for long-term stay. Last my room faced a larger internal court with the pool; that made it nice and quiet during the night.

8

Jorge

6 de jan. de 2025

·

Hospedou-se por 4 noites

Good location, poor hotel conditions.. The furniture is kind of old

Good location, poor hotel conditions.. The furniture is kind of old

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe geralmente é simpática e prestativa, mas vários hóspedes enfrentaram atrasos ou desorganização no check-in, comunicação desigual e a necessidade de solicitar serviço de limpeza. Problemas com a conta ou as chaves também aparecem em algumas estadias.

Avaliações dos hóspedes relacionadas

6

Lamont

23 de jun. de 2025

·

Hospedou-se por 1 noite

Upon check-in at 3 pm I was told that there was no available clean rooms. I did not get a room until 7pm. Then upon check-out the receipt I received said one price but my card was charged an different price. When I called the hotel and asked it they didn't know what I was talking about.

Upon check-in at 3 pm I was told that there was no available clean rooms. I did not get a room until 7pm. Then upon check-out the receipt I received said one price but my card was charged an different price. When I called the hotel and asked it they didn't know what I was talking about.

8

Lee

7 de out. de 2025

·

Hospedou-se por 1 noite

I will say all staff was very polite, professional, and accommodating. The hotel was well kept and smelled of fresh laundry throughout. I stayed in the one bedroom suite which is spacious and almost comfortable. When making the reservation I specifically chose a handicap accessible room as I’m an amputee using a Walker to get around. The disappointment happened when it comes to the bathroom. Just because the room has a walk-in shower doesn’t make it accessible. Just because that shower has a grab bar doesn’t make that accessible. When using a mobility device, there has to be enough room for you to get in close the door and turn around and in my particular room, I found going to the bathroom and in the shower very frustrating because there wasn’t enough room to open the door with the shower door open and toilet in the way… the struggle was real. Because I was only staying one night I didn’t make it an issue. However, I would advise your staff to really be aware of the requirements of the Americans with disabilities act entails to truly make it an accessible space. Being able to turn around in the bathroom is important and being able to do that and being able to close the door for privacy is kind of a big deal. When a disabled guest arrives (especially those using a mobility device walker, scooter, wheelchair ) and has requested an accessible room it’s not just one shower rail that we need. A roll in shower with multiple handrails and space to maneuver is what’s necessary.

I will say all staff was very polite, professional, and accommodating. The hotel was well kept and smelled of fresh laundry throughout. I stayed in the one bedroom suite which is spacious and almost comfortable. When making the reservation I specifically chose a handicap accessible room as I’m an amputee using a Walker to get around. The disappointment happened when it comes to the bathroom. Just because the room has a walk-in shower doesn’t make it accessible. Just because that shower has a grab bar doesn’t make that accessible. When using a mobility device, there has to be enough room for you to get in close the door and turn around and in my particular room, I found going to the bathroom and in the shower very frustrating because there wasn’t enough room to open the door with the shower door open and toilet in the way… the struggle was real. Because I was only staying one night I didn’t make it an issue. However, I would advise your staff to really be aware of the requirements of the Americans with disabilities act entails to truly make it an accessible space. Being able to turn around in the bathroom is important and being able to do that and being able to close the door for privacy is kind of a big deal. When a disabled guest arrives (especially those using a mobility device walker, scooter, wheelchair ) and has requested an accessible room it’s not just one shower rail that we need. A roll in shower with multiple handrails and space to maneuver is what’s necessary.

10

Christine

30 de jun. de 2025

·

Hospedou-se por 1 noite

Thank you for giving us such great service! We were greeted and checked in within 3 minutes. Our room was spacious and perfectly clean!

Thank you for giving us such great service! We were greeted and checked in within 3 minutes. Our room was spacious and perfectly clean!

6

Anthony

27 de jul. de 2025

·

Hospedou-se por 2 noites

Staff had to be reminded to clean room.

Staff had to be reminded to clean room.

4

jarrod

23 de jun. de 2025

·

Hospedou-se por 1 noite

Arrived at check in time and there were no rooms available. Had to wait about 2-3 hours just to get into our room. The room was nice but was only given one towel. Service was definitely lacking.

Arrived at check in time and there were no rooms available. Had to wait about 2-3 hours just to get into our room. The room was nice but was only given one towel. Service was definitely lacking.

6

Hang

25 de jun. de 2024

·

Hospedou-se por 1 noite

The check-in time is 3 pm as stated in itinerary. The lady at the front desk told us too when we arrived at 2:45 pm. At 3 pm, another lady took over while the other left for the day. She told us the room was not ready for another 20 minutes. We ended the conversation at 3:05 pm. 25 minutes later I asked her and she lied and said it’s only 10 minutes since we stopped talking. We waited for another 15 minutes and she said the room was still not ready for another 10 minutes. She also emphasized “that she’s not the cleaner. She could not do anything about the delay. If the room is ready the cleaning supervisor would let her know.” So we waited for another 10 minutes and the room was finally for us to check in. We waited a total of 50 minutes at the lobby. The treatment and the tone were not nice at all. From their attitudes, I could tell that they didn’t like my reservation because it’s through Hotel.com.

The check-in time is 3 pm as stated in itinerary. The lady at the front desk told us too when we arrived at 2:45 pm. At 3 pm, another lady took over while the other left for the day. She told us the room was not ready for another 20 minutes. We ended the conversation at 3:05 pm. 25 minutes later I asked her and she lied and said it’s only 10 minutes since we stopped talking. We waited for another 15 minutes and she said the room was still not ready for another 10 minutes. She also emphasized “that she’s not the cleaner. She could not do anything about the delay. If the room is ready the cleaning supervisor would let her know.” So we waited for another 10 minutes and the room was finally for us to check in. We waited a total of 50 minutes at the lobby. The treatment and the tone were not nice at all. From their attitudes, I could tell that they didn’t like my reservation because it’s through Hotel.com.

10

Bruce

31 de out. de 2023

·

Hospedou-se por 6 noites

Very good customer service 😃

Very good customer service 😃

10

Lamaura

19 de mar. de 2024

·

Hospedou-se por 1 noite

We stayed for only one night I was skeptical at first due to the mixed reviews but my group of 4 loved it. The location was excellent and walkable with various stores including cvs which was a plus. However, the late night manager was super rude to me over the phone even hanging up on me in the middle of me talking. I won’t let that take away from me liking the place, I would stay again.

We stayed for only one night I was skeptical at first due to the mixed reviews but my group of 4 loved it. The location was excellent and walkable with various stores including cvs which was a plus. However, the late night manager was super rude to me over the phone even hanging up on me in the middle of me talking. I won’t let that take away from me liking the place, I would stay again.

10

Chinny

6 de jun. de 2025

·

Hospedou-se por 2 noites

It was satisfactory, the staff was nice, friendly and helpful

It was satisfactory, the staff was nice, friendly and helpful

6

Anthony

27 de jul. de 2025

·

Hospedou-se por 16 noites

Staffs had to be reminded to clean room.

Staffs had to be reminded to clean room.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização conveniente na área da Galleria, perto de lojas e restaurantes, com vários hóspedes descrevendo o bairro como tranquilo ou seguro. Algumas avaliações mencionam preocupações com a área imediata ou incidentes na garagem de estacionamento.

Avaliações dos hóspedes relacionadas

6

Laura

29 de nov. de 2024

·

Hospedou-se por 3 noites

The stay was so average , we had a noisy room near the road , one elevator was out of service , ice machine wasn’t working. The worst part was when I walked into the parking lot and saw a car right next to me broken into! With a shattered window! I definitely won’t stay there again!

The stay was so average , we had a noisy room near the road , one elevator was out of service , ice machine wasn’t working. The worst part was when I walked into the parking lot and saw a car right next to me broken into! With a shattered window! I definitely won’t stay there again!

10

Keyasha

21 de ago. de 2025

·

Hospedou-se por 3 noites

Hotel was nice. Not far from the mall and plenty of restaurants. Location is very convenient. Breakfast options were good. Pool was nice. Only downside is parking. I don't understand why parking is $25 per night when you're a guest at the hotel. It's literally attached to the building.

Hotel was nice. Not far from the mall and plenty of restaurants. Location is very convenient. Breakfast options were good. Pool was nice. Only downside is parking. I don't understand why parking is $25 per night when you're a guest at the hotel. It's literally attached to the building.

8

Robin

21 de jul. de 2025

·

Hospedou-se por 1 noite

Quiet neighborhood just next to the Galleria area. Seemed very safe and was convenient. The building itself needs some maintenance. One of only two elevators was not working and the staff seemed to be unaware although it had to be obvious since staff used the same elevators as guests. No signage or instructions placed to direct to second elevator at opposite end of building. Mostly garage parking with limited outdoor parking for larger vehicles not mentioned on website. We made it work, but it would have been nice to know. Would stay here again.

Quiet neighborhood just next to the Galleria area. Seemed very safe and was convenient. The building itself needs some maintenance. One of only two elevators was not working and the staff seemed to be unaware although it had to be obvious since staff used the same elevators as guests. No signage or instructions placed to direct to second elevator at opposite end of building. Mostly garage parking with limited outdoor parking for larger vehicles not mentioned on website. We made it work, but it would have been nice to know. Would stay here again.

10

Andrea

17 de jan. de 2025

·

Hospedou-se por 2 noites

We had a great stay. Big room ! Great location near everything

We had a great stay. Big room ! Great location near everything

10

Trevon

18 de mar. de 2024

·

Hospedou-se por 2 noites

Loved my stay! The surrounding area was filled with lush green trees and gorgeous architecture, while also being in close proximity to the water wall and a few parks worth visiting with your family or your loved one for a quiet lunch. It wasn’t a big deal to me but I do mean to mention the entrance gate to the parking deck is cut off so you have to go in and out of the exit side.

Loved my stay! The surrounding area was filled with lush green trees and gorgeous architecture, while also being in close proximity to the water wall and a few parks worth visiting with your family or your loved one for a quiet lunch. It wasn’t a big deal to me but I do mean to mention the entrance gate to the parking deck is cut off so you have to go in and out of the exit side.

10

Shemeka

17 de jan. de 2024

·

Hospedou-se por 3 noites

Like how the hotel was near everything.

Like how the hotel was near everything.

10

Dominique

16 de mai. de 2023

·

It was in a great location

It was in a great location

10

Vallian

20 de nov. de 2024

·

Hospedou-se por 2 noites

Great lication

Great lication

8

Robert

18 de mai. de 2025

·

Hospedou-se por 2 noites

The location is excellent

The location is excellent

4

Justine

2 de mai. de 2025

·

Hospedou-se por 3 noites

Property was outdated, room lighting very dark. The shower took 10 min to get even lukewarm water. Would not walk around the surrounding area as a solo female.

Property was outdated, room lighting very dark. The shower took 10 min to get even lukewarm water. Would not walk around the surrounding area as a solo female.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã varia de bom, com variedade decente, a medíocre, com itens não mantidos quentes ou repostos. O restaurante e bar no local às vezes estão fechados ou operam em horários limitados.

Avaliações dos hóspedes relacionadas

8

Tracy

23 de fev. de 2025

·

Hospedou-se por 2 noites

Great hotel with comfortable bed and clean room. Could use some updating but overall not bad. Breakfast was overall good choices, but would also like option of pastries/donuts. Would stay here again.

Great hotel with comfortable bed and clean room. Could use some updating but overall not bad. Breakfast was overall good choices, but would also like option of pastries/donuts. Would stay here again.

10

Thomas

17 de jun. de 2023

·

Hospedou-se por 2 noites

The front desk staff were friendly, helpful, and willing to accommodate our requests. We were disappointed that there were no dining options our first evening, but that issue was resolved the second evening. One of the shuttle drivers was very rude, but the others were delightful. All in all, our group had a very good experience

The front desk staff were friendly, helpful, and willing to accommodate our requests. We were disappointed that there were no dining options our first evening, but that issue was resolved the second evening. One of the shuttle drivers was very rude, but the others were delightful. All in all, our group had a very good experience

4

Jeff

19 de nov. de 2025

·

Hospedou-se por 1 noite

The Hotel Restaurant was closed. We specifically book hotels with their own restaurants after a long day of travel so we don't have to go back out and eat dinner. The Hotel was dirty everywhere - Hallways, elevators, entry, parking garage etc. Looks like the don't own a vacuum cleaner. The breakfast was subpar. The Scrambled eggs were a giant block of egg and the fruit was brown and very nasty. This hotel doesn't deserve the name "Hyatt" to be associated with it.

The Hotel Restaurant was closed. We specifically book hotels with their own restaurants after a long day of travel so we don't have to go back out and eat dinner. The Hotel was dirty everywhere - Hallways, elevators, entry, parking garage etc. Looks like the don't own a vacuum cleaner. The breakfast was subpar. The Scrambled eggs were a giant block of egg and the fruit was brown and very nasty. This hotel doesn't deserve the name "Hyatt" to be associated with it.

6

DALIA

20 de mar. de 2025

·

Hospedou-se por 2 noites

Pool was really dirty. Elevator not working so you had to use another one that was kind of far. Breakfast was not refilled. Room not so clean.

Pool was really dirty. Elevator not working so you had to use another one that was kind of far. Breakfast was not refilled. Room not so clean.

6

Herbert

27 de mar. de 2024

·

Hospedou-se por 2 noites

Average dated property. Nice employees. Inadrquate breakfast

Average dated property. Nice employees. Inadrquate breakfast

8

IRIS

23 de set. de 2024

·

Hospedou-se por 2 noites

I love the breakfast

I love the breakfast

8

Lori

11 de out. de 2025

·

Hospedou-se por 4 noites

The AC water drips into our shower, room 431, from all the condensation from the AC units, so you have to keep the bathroom door closed and it will muffle the sound, during the season of AC useage. The toilet seat was broken and we asked them to fix it while we were there for 4 nights, but that never happened. Breakfast was good, hot, and there was a variety of foods and drinks. I loved how we could park in the garage on our floor level and walk right into our floor from the parking garage. It felt like a little more private that way.

The AC water drips into our shower, room 431, from all the condensation from the AC units, so you have to keep the bathroom door closed and it will muffle the sound, during the season of AC useage. The toilet seat was broken and we asked them to fix it while we were there for 4 nights, but that never happened. Breakfast was good, hot, and there was a variety of foods and drinks. I loved how we could park in the garage on our floor level and walk right into our floor from the parking garage. It felt like a little more private that way.

8

Alida

16 de mai. de 2024

·

Hospedou-se por 7 noites

I liked that there was a kitchen with a full-size refrigerator. The bed was very comfortable and the towels were pretty good quality. The personnel were very friendly and helpful. I didn't like the fact that the hot breakfast items were not kept hot enough and some items were under cooked. Overall, a good stay.

I liked that there was a kitchen with a full-size refrigerator. The bed was very comfortable and the towels were pretty good quality. The personnel were very friendly and helpful. I didn't like the fact that the hot breakfast items were not kept hot enough and some items were under cooked. Overall, a good stay.

10

Joseph

19 de abr. de 2024

·

Hospedou-se por 3 noites

Great value breakfast! Lots of options for breakfast. Workout room subpar, treadmill TVs not working. Room was clean and well maintained, spacious. Generally, a great stay and good value.

Great value breakfast! Lots of options for breakfast. Workout room subpar, treadmill TVs not working. Room was clean and well maintained, spacious. Generally, a great stay and good value.

8

James

30 de jun. de 2025

·

Hospedou-se por 3 noites

When open, the bar and restaurant was nice, but the bar and restaurant were not always open when advertised

When open, the bar and restaurant was nice, but the bar and restaurant were not always open when advertised

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

6

Wellington

18 de nov. de 2025

·

Hospedou-se por 4 noites

A limpeza não estava muito boa e o hotel precisa de uma reforma. Trocaram os chuveiros mas colocaram os de pior qualidade.

A limpeza não estava muito boa e o hotel precisa de uma reforma. Trocaram os chuveiros mas colocaram os de pior qualidade.

2

Ricardo

17 de jan. de 2025

·

Hospedou-se por 1 noite

Hotel muito velho com carpete que provavelmente nunca tenha aspirado. Cheiro insuportável, roupa de cama velha. Tentaram mudar nosso quarto mas mesmo assim não teve jeito.

Hotel muito velho com carpete que provavelmente nunca tenha aspirado. Cheiro insuportável, roupa de cama velha. Tentaram mudar nosso quarto mas mesmo assim não teve jeito.

8

jader conde

11 de mai. de 2024

·

Hospedou-se por 6 noites

Local excelente, quarto grande e confortável, arrumação do quarto dia sim dia não, café da manhã muito fraco

Local excelente, quarto grande e confortável, arrumação do quarto dia sim dia não, café da manhã muito fraco

10

Jéferson

4 de mai. de 2024

·

Hospedou-se por 4 noites

Hotel localizado perto da Galleria aonde ocorre muitos eventos. Quarto maravilhoso, com cozinha contendo fogão, geladeira duplex, micro-ondas,maquina de lavar louça e utensílios de cozinha. Além, disso possui sala de estar no quarto com um sofá muito confortável. Tem um CVS e supermercado muito próximo, 3 quadras. Atendimento da equipe é maravilhoso!

Hotel localizado perto da Galleria aonde ocorre muitos eventos. Quarto maravilhoso, com cozinha contendo fogão, geladeira duplex, micro-ondas,maquina de lavar louça e utensílios de cozinha. Além, disso possui sala de estar no quarto com um sofá muito confortável. Tem um CVS e supermercado muito próximo, 3 quadras. Atendimento da equipe é maravilhoso!

6

thomas

1 de mar. de 2024

·

Hospedou-se por 3 noites

ugly

ugly

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 00:00

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

Tem uma pergunta?

As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $105	16 $102	17 $102	18 $104	19 $105
20 $95	21 $89	22 $85	23 $90	24 $90	25 $95	26 $94
27 $85	28 $85	29 $85	30 $85

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

Faz parte da política do Hyatt entrar em quaisquer quartos ocupados pelo menos uma vez em um período de 24 horas, mesmo que os hóspedes tenham solicitado privacidade. Esforçamo-nos para enviar um aviso prévio aos hóspedes registrados antes da entrada nos quartos ocupados. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito e cartões de débito. Não são aceitos pagamentos em dinheiro.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e detector de fumaça
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

O Hyatt entra em todos os quartos ocupados pelo menos uma vez por dia, mesmo que os hóspedes tenham solicitado privacidade. Antes de entrar em um quarto ocupado, nos esforçamos para notificar os hóspedes registrados com antecedência.

Esta propriedade se garante o direito de recusar reservas para eventos ou festas de grupos, inclusive festas como despedidas de solteiro e de solteira.
A propriedade permite animais de estimação somente em determinados quartos e possui outras restrições (sobretaxas detalhadas na seção de Taxas). Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva.
Não há necessidade de carro para o transporte de/para a propriedade.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).

Taxa para estacionamento coberto sem manobrista: USD 25 por dia (privilégios de entrada e saída)
Depósito para animais de estimação: USD 100 por estadia
Taxa para animais de estimação: USD 75 por acomodação, por semana (máximo de USD 250 por estadia)
Animais de serviço são isentos de taxas
Taxa de check-in antecipado: USD 50.00 (opção sujeita a disponibilidade).
Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.