Motel 6-West Des Moines, IA

No

...

Didn't have basics like hair dryers or clothes irons in the room that are in pretty much every hotel room I've been in. Mattresses slide right off the beds when you barely touch them. Tv claims to have YouTube, netflix, and casting from phones, none of which worked at all. Electrical outlets were hanging out of walls. Door to building closest to room wasn't secure at all. Sketchy people yelling at each other right next to my car. Ice machine broken. Front desk couldn't even supply paper towels. Door to room had to be pulled closed or would just stay open, which could be dangerous if you happen to forget to pull it shut. I wouldn't usually stay in a motel 6 but thought since it was in a nicer area of town it might be ok but I guess I was wrong. I could probably think of other issues but I'm kinda over this review and don't want to think of that place anymore

Sian is amazing !! Hes always amazing . He goes above and beyond for his guest !

I can deal with the small room, and no breakfast, i can also deal with the loud food truck parked in the back parking lot. What i cant deal with is finding q cockroach in my room and the staff acting like it was no big deal, then after being told i could call monday to speak to a manager. He shrugs it off and tells me to call corporate. I call corporate for them to reach out to the hotel and for the manager to tell them they have no record of the incident even though i brought the bug directly to the front desk and the gentleman working said he would note it in my account not to mention i had just spoke with the manager before being sent to corporate. Atleast take responsibility for not being clean. All they were willing to do was move me 3 rooms down. I will never stay here again if you dont want cockroaches all over your stuff i wouldnt stay either!!! Horrified and disgusted to say the least.