Motel 6-Palm Springs, CA - East - Palm Canyon

Came here for the pool and it did not disappoint! Although, it would have been nice to have a refrigerator, blow dryer, coffee pot and basic toiletries. You get what you pay for!

The pool was very cold, the vending machines were a total inconvenience......they only accepted card payments no cash.

Quiet and restful stay at the Motel 6 in East Palm Springs. Staff was super friendly (thanks Juan at the front desk!) and it was a much-needed stop to re-orient to traveling on the road. Safe area and walkable to restaurants. Did laundry and filled up on ice. Pool super clean and a nice bonus.

The pool is very nice.

Basic location with basic travel amenities. We really enjoyed the heated pool

Friendly the pool is clean and clear.

When I arrived the pool was out of order for all 3 days of my stay. The show is Xtra small and had hair all over. Vending and laundry was all wet. Ice machines leaking. Housekeepers could not unstand or speak any english

I like the consistency of Motel 6. It’s no-frills, but the free parking, clean room and pool make it a great budget option. Within easy reach of all that Palm Springs has to offer. Friendly staff and unbelievable surroundings!

Great location and safe area. Pool was nice.

Dane was SUPER helpful when we checked in & was able to accommodate an early check-in. Additionally, he was able to find a room with a refrigerator that was close to the pool (#142). The pool was very refreshing in the afternoon when it was close to 100°. The water was clean, as was the pool furniture. The room itself was to be expected and was just a place to sleep in overnight. It did have the smell of cigarette smoke covered up with disinfectant. The shower only had 2 temps: hot & scorching hot. A bath mat is needed due to the design of the open shower with a fabric shower curtain b/c water gets all over the floor. Overall, it served the purpose for an extra night in Palm Springs b/c the resort we stayed at didn’t have availability.

I love this location and the staff are wonderful but it has a very bad bed bug infestation

roaches in room staff refused even a partial refund when i left early told me if it happend earlier i could of got a refund to bad my roach napped

roaches in the room. left early on account of roaches, then they refused a refund

I understand you get what you pay for but at the very least remove the obvious hairs from previous guest. With the cheap rate I definitely wouldn’t be looking for imperfections. However to have long black hairs on the bed, bathroom sink, toilet, and shower means that no care went into cleaning the room.

I had never In My travel life experience had ROACH in my hotel room thanks god was the last day of my stay and keep walking up thinking they crawl on me. Super bad experience

Almost everything was perfect. The staff, the location, The only problem we had, we had bedbugs. We didn’t realize it until the second morning. Both my girlfriend and I were itching.

Dirty and had roaches

I stayed at this property on Sunday night. I arrived with my wife around 3 p.m. We got a room downstairs. We immediately noticed how dirty is this room. I noticed a few bugs running around the room but it wasn’t that bad! We left for dinner to the restaurant and we came back late evening. When we turned on the lights in our room probably a hundred bugs and insects were running around. It was the most disappointing thing I ever seen in any motel/hotel in my life (60 years)!!! It was a real infestation, bugs were everywhere, on walls, on bed , on furnitures!!!!! I went to the office and they switched our room to different one on second floor. So we had to move everything just before midnight! This one was much cleaner and no bugs!!! I won’t ever never even consider to stay at this motel again!!!!

The property was extremely clean the other times i stayed there but not this time. It was not very clean and the shoer was very dirty with ling black hairs.The staff was very nice though.

Bad roach infestation

A very barebones motel: no in-room coffee options, no bathtub, no unused power outlets around the room! I had to unplug the TV to get a free plug. No big blanket on the bed, only the sheets.

The beds and room where smaller than usual but ok

The bed was lumpy, sunken in and it felt like i was in a bird's nest. Pillows were both lumpy and my neck hurts this morning. Staff were very polite. Smelled like weed in my room and around the building. Smelled like cigarettes outdoors. The worst part was waking up go to the bathroom only to see 2 roaches. I showered and left right after.

Clean, very simple, free parking, good Wifi, but, ... thin walls, also the number of electrical outlets is very limited, so bring a multi-prong short extension cord with you.

Great place to lay your head! The staff is very nice, and the location is great (right next to the Ace!). It's exactly what you would expect of a Motel 6 - gotta love the consistency. A clean place to rest your head, the beds were pretty comfy and there is no street noise which was great. Can't beat the price - would definitely recommend!

Only stay here if your car broke down and you’re desperate. Not very clean and the walls are paper thin. I was staying alone watching YouTube videos on my phone around 11 pm only to have someone slam on my door to keep It down. The walls are so think evening listening to a YouTube video in your room carries too much noise.

My stay was very disappointing compared to the amount paid; it was not comparable at all. The room was musty and had a very unpleasant odour. Since we only stayed for one night and only needed a place to sleep, we tolerated the situation without requesting a room change. However, the price was extremely high relative to the quality offered. This is based on my extensive experience with hotels. Also, the Internet didn't work

This was a great little hotel for the price. The room was very basic, but it was very clean and very well lit. Unlike many hotel rooms that have poor lighting, this one had more than enough light. The only option for an outlet was in the bathroom, but I made it work. I didn’t have a chance to use the pool, but it looked very nice. The location was good and there were plenty of restaurants nearby.

I stayed on the second floor towards the back of the property, the mountain view along with the palm trees was amazing.

Beautiful setting. Very small room. Not a very nice motel.

Manuel, Savannah, and other Management are fantastic and go above and beyond to meet everyone’s needs and ensure everyone is comfortable and safe. 10 out of 5 stars

Extremely low standard of customer service. Gave two of my reserved rooms away. Then tried to force me to rebook for hundreds more per night. Absolutely horrible.

Very clean and functional room considering it is a motel. Only problems was lights flickered briefly when turning the main room lights on. Staff was helpful and friendly.

This is my go to for stays in Palm Springs staff has always been great and have never had a bad time here

Outstanding staff and care for guests. A fantastic experience.

I have stayed here at least 20 times in the last 2-3 years for work. No problems. On my last stay the night clerk was really incompetent. I already paid for my room. He processed one night and cancelled the other 5 nights. Didnt say a word. Next night i get back from work at 9:30. The key doesnt work, go to the front desk. the same clerk tells me i dont have a reservation! Tries to gaslight me! tells me to go to another hotel. He wont answer the phone when Hotels.com calls to help. i have Hotels.com on speaker trying to talk to him. he finally starts listening because he realizes i am not going anywhere. he fixes it with their help. It’s after 10 pm. The NEW manager is doesnt care. I explain to him what happened to me. Told him he really needs to train the night clerk and to have an emergency # to call if there is a problem. The NEW manager gives me a little refund I complete my stay of 6 plus nights. Next month when i come back. The same incompetent clerk says iam on a no rent list!!! The new manager pit me on a no rent list! I was not mean or hostile. That stay i had a paid for reservation!! The incompetent clerk to me to go elsewhere?? when i paid and stayed the previous night! So probably the new incompetent manager feeling threatened because i told him how terrible the clerk was or there is something inappropriate going on here. Those two seemed too friendly. Why would you keep an incompetent employee kicking out paid in full customer for a 6 night stay??

Management (Juan) is very attentive and professional.

Excellent customer service

Booked multiple rooms on hotels.com. When checking in, because those not registered to the room arrived earlier, I changed the names on hotels.com, they were not allowed to check in. After over an hour on the phone w hotels.com i was told they gave away the rooms & i would have to rebook at a rate 3x my original rate. Luckily hotels.com found another hotel and paid the different. It was a horrible experience.

When I arrived the night manager on duty Said my reservation was canceled because of nonpayment although booked through Hotels.com she didn’t respect Hotels.com. I had to drive home back to San Diego the next day. The day manager to cover her night manager friend did not want to refund my money and now I have to go through the credit card company to resolve this very disappointed. I would not recommend this Motel 6 to anybody whether you booked through them or Hotels.com.

Nothing fancy, but the staff was friendly & helpful. Good restaurants just a short walk away, and you could walk downtown from here if you don’t mind a longer jaunt.

Nice surroundings and property

Best location for a Motel 6 ever!

Good location

This is a property we’ve stay at several times while looking for a house and traveling with our cat. For whatever reason many properties don’t welcome cats, but Motel 6 does, so we sacrifice more comfort for the ability to have our cat with us. The manager here (Juan) is really on top of things and seeks to make the property a decent place to stay. It’s Motel 6, so you get what you pay for, but this one is managed well and is in an excellent location. The views from the rooms in the back of the building are spectacular and it’s in an area that is great for taking walks. Close to a grocery store (walkable) and many great restaurants including Sanchos’s Mexican, right next door, which is excellent (their margaritas and potato tacos rock!). I’d definitely return to this motel.

Great neighborhood Close to lots of resturaunts

Clean quiet basic queen room overlooking the well maintained sparkling pool. The central location is ideal. Would stay again.

I like the consistency of Motel 6. It’s no-frills, but the free parking, clean room and pool make it a great budget option. Within easy reach of all that Palm Springs has to offer. Friendly staff and unbelievable surroundings!

Nice Motel With great pool in a good location, rooms are a little small without comfort

Quite, clean and good location.

Came here for the pool and it did not disappoint! Although, it would have been nice to have a refrigerator, blow dryer, coffee pot and basic toiletries. You get what you pay for!

Nothing fancy, but the staff was friendly & helpful. Good restaurants just a short walk away, and you could walk downtown from here if you don’t mind a longer jaunt.

Older property that provides very basic amenities. Spent most of the days outside/away from the motel so just needed a bed to sleep in and a hot shower. The pool area was lovely, as was the staff! Within walking distance of a number of excellent restaurants. Good value for the moderate price.

The pool was very cold, the vending machines were a total inconvenience......they only accepted card payments no cash.

Very nice staff at this Motel 6! Kind and professional. Large building, coffee and hot water available in office every morning. Cleaning staff was great and rooms were tidy…not their fault that the linens were stained and threadbare (broken/holes). If they would replace the linens I would give higher rating!

This is a property we’ve stay at several times while looking for a house and traveling with our cat. For whatever reason many properties don’t welcome cats, but Motel 6 does, so we sacrifice more comfort for the ability to have our cat with us. The manager here (Juan) is really on top of things and seeks to make the property a decent place to stay. It’s Motel 6, so you get what you pay for, but this one is managed well and is in an excellent location. The views from the rooms in the back of the building are spectacular and it’s in an area that is great for taking walks. Close to a grocery store (walkable) and many great restaurants including Sanchos’s Mexican, right next door, which is excellent (their margaritas and potato tacos rock!). I’d definitely return to this motel.

This was a great little hotel for the price. The room was very basic, but it was very clean and very well lit. Unlike many hotel rooms that have poor lighting, this one had more than enough light. The only option for an outlet was in the bathroom, but I made it work. I didn’t have a chance to use the pool, but it looked very nice. The location was good and there were plenty of restaurants nearby.

Everything was great, cleanliness, location, quiet. No refrigerator or microwave, but near the office there is a room that has a microwave and vending machine, washing machine and dryer, and two ice machines. Very nice. In the room the shower pan might have been scratched, been torn, but it needs to be replaced. Also, the outlets in the room were being used by television and lamps and air conditioner. So I had to use the one in the bathroom to charge my phone.

Great neighborhood Close to lots of resturaunts

Very conveniently located. Although I wasn't able to enjoy the pool area, it looked clean and inviting. The room was clean and I was pleased there was a small refrigerator. Easy check in and check out. Vending machine had reasonably priced snacks and beverages.