Hyatt Vacation Club At Highlands Inn
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From
489 US$
/ noche
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 bañeras de hidromasaje y un gimnasio abierto las 24 hor...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 bañeras de hidromasaje y un gimnasio abierto las 24 horas. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
En este hotel tienes un restaurante y una cafetería a tu disposición para comer algo. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno completo todos los días de 08:00 a 11:00 con un coste adicional.
Habitaciones
En las 91 habitaciones, equipadas con chimenea y televisión LED, te espera una estancia inolvidable. Las camas cuentan con colchones con una capa de acolchado adicional y ropa de cama de alta calidad para descansar plácidamente. Las habitaciones disponen de balcón o patio. La cocina está equipada con frigorífico/congelador grande, horno y placa de cocina. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales digitales.
Ubicación
Si decides alojarte en Hyatt Vacation Club at Highlands Inn, te encontrarás en una fantástica zona de Carmel (Carmel Highlands) y estarás a menos de 15 minutos en coche de Bahía de Monterrey y Point Lobos State Reserve. Además, este hotel para familias se encuentra a 16,3 km de Monterey Bay Aquarium y a 8 km de Playa Carmel.
Qué hay cerca
Jardín de gravedad(0.6 millas)
Point Lobos State Reserve(0.6 millas)
Point Lobos Ranch(0.7 millas)
Playa de Hidden(2 millas)
Playa Monastery(2.1 millas)
Playa Gibson(2.1 millas)
Cala de China(2.1 millas)
Parque estatal Garrapata(2.5 millas)
Carmel River State Beach(3.3 millas)
Playa Garrapata(3.5 millas)
Centro comercial The Barnyard(4 millas)
Carmel Mission Basilica(4.2 millas)
Sunset Center(4.8 millas)
Playa Carmel(4.9 millas)
Tor House (casa de piedra)(5.2 millas)
Monterey, CA (MRY-Península de Monterey)(10.3 millas)
Salinas, CA (SNS-A. Municipal de Salinas)(28 millas)
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Centro de negocios
Servicio de aparcacoches
Ubicación
Highlands Inn Club 120 Highlands DR Suite B Carmel, CA 93923, Carmel Highlands, Carmel by the Sea, California, Estados Unidos
Jardín de gravedad (0.6 millas)
Point Lobos State Reserve (0.6 millas)
Point Lobos Ranch (0.7 millas)
Playa de Hidden (2 millas)
Playa Monastery (2.1 millas)
Playa Gibson (2.1 millas)
Opciones de habitación
8
Villa, 1 habitación, accesible en silla de ruedas
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
650 ft²
Balcón o terrazaZona de comedor independienteCalefacciónConexión Wi-Fi (gratuita)CocinaChimenea
7
Villa, 1 habitación, 2 baños
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
676 ft²
Balcón o terrazaZona de comedor independienteCalefacciónConexión Wi-Fi (gratuita)CocinaChimenea
9
Villa, 2 habitaciones
2 Camas Dobles Extragrandes
y 1 Sofá Cama
Capacidad: 6
1140 ft²
Balcón o terrazaZona de comedor independienteCalefacciónConexión Wi-Fi (gratuita)CocinaChimenea
7
Villa, 1 habitación
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
650 ft²
Balcón o terrazaZona de comedor independienteCalefacciónConexión Wi-Fi (gratuita)CocinaChimenea
Reseñas de los huéspedes sobre Hyatt Vacation Club At Highlands Inn
8.5
Muy bueno
Basado en 352 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Hyatt Vacation Club At Highlands Inn, los viajeros destacan la espectacular ubicación costera y las vistas cerca de Carmel, las espaciosas suites con chimeneas y cocinas, y el personal generalmente amable, al tiempo que señalan interiores anticuados, ruido ocasional, habitaciones con vistas 'al océano' parciales y un servicio irregular.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Opiniones de los huéspedes
En Hyatt Vacation Club At Highlands Inn, los viajeros destacan la espectacular ubicación costera y las vistas cerca de Carmel, las espaciosas suites con chimeneas y cocinas, y el personal generalmente amable, al tiempo que señalan interiores anticuados, ruido ocasional, habitaciones con vistas 'al océano' parciales y un servicio irregular.
El servicio de limpieza y la limpieza se elogian comúnmente, aunque algunos huéspedes mencionan moscas, olores rancios o problemas de mantenimiento. El restaurante del lugar recibe excelentes críticas por su comida y ambiente, pero no hay servicio de habitaciones y el estacionamiento o el check-out tardío pueden ser inconvenientes. En general, es ideal para viajeros que priorizan el espacio y el ambiente sobre los acabados de última generación y los servicios integrales.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
El restaurante y el bar son ampliamente elogiados por sus vistas, pero no hay servicio de habitaciones. La logística de estacionamiento y check-out tardío genera comentarios diversos, ya que algunos lo encuentran inconveniente.
Reseñas de huéspedes relacionadas
10
Lacey
31 may 2024
·
Se alojó 2 noches
We love this property! The view is absolutely beautiful from hotel room to bar and dining. The restaurant was great, friendly staff, friendly bartender. Absolutely worth the $. Can’t complain about anything going here.
We love this property! The view is absolutely beautiful from hotel room to bar and dining. The restaurant was great, friendly staff, friendly bartender. Absolutely worth the $. Can’t complain about anything going here.
10
luis
25 dic 2024
·
Se alojó 3 noches
The most incredible hotel. Great customer service. Super clean. With all the things you need (plus anything you might forget). The views are amazing. That aloos worth the trip. Food is great. Just not room service
The most incredible hotel. Great customer service. Super clean. With all the things you need (plus anything you might forget). The views are amazing. That aloos worth the trip. Food is great. Just not room service
6
Idmari
3 oct 2024
·
Se alojó 1 noche
I have stayed at this property before few years ago and it’s dated and did not realize all the noise you get from the freeway on the bottom. Dining was limited the evening. Parking is a mission unless you valet you car. The front desk guy that help was not welcoming at all…
I have stayed at this property before few years ago and it’s dated and did not realize all the noise you get from the freeway on the bottom. Dining was limited the evening. Parking is a mission unless you valet you car. The front desk guy that help was not welcoming at all…
10
Mira
21 abr 2025
·
Se alojó 1 noche
Quiet, restful, beautiful landscape, gorgeous view from dining groom and bar and friendly staff !!
Quiet, restful, beautiful landscape, gorgeous view from dining groom and bar and friendly staff !!
6
Joe and Judy
3 may 2025
·
Se alojó 2 noches
The room was clean and bed was comfortable. We had a decent view of the ocean but had to rearrange the furniture to actually see it from the living room. Disappointed that we had to pay an extra resort fee. Why don’t they just call it a parking fee? The parking lot is the only part of the resort we used beside the room.
The room was clean and bed was comfortable. We had a decent view of the ocean but had to rearrange the furniture to actually see it from the living room. Disappointed that we had to pay an extra resort fee. Why don’t they just call it a parking fee? The parking lot is the only part of the resort we used beside the room.
10
Blanca
27 ene 2025
·
Se alojó 2 noches
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
6
Rachelle
1 sept 2025
·
Se alojó 1 noche
Where our villa was, ocean view is partial. Would have loved it if there are more options for a partial or full ocean view since this can impose the right expectations. Checking in at 0400pm, would have expected the room to be ready but needed to wait 10-20 minutes. Dining is also disappointing since even as a guest there, there's no option for food room service - so had to drive out again, spend an hour for roundtrip to a restaurant then back. First call to guest services, nobody answered the call so had to call again to get someone to pick up the phone. Villa is spacious, clean, and felt safe around the area. It's good but not too good knowing how much was paid for a nightly stay. Doubtful about coming back here again.
Where our villa was, ocean view is partial. Would have loved it if there are more options for a partial or full ocean view since this can impose the right expectations. Checking in at 0400pm, would have expected the room to be ready but needed to wait 10-20 minutes. Dining is also disappointing since even as a guest there, there's no option for food room service - so had to drive out again, spend an hour for roundtrip to a restaurant then back. First call to guest services, nobody answered the call so had to call again to get someone to pick up the phone. Villa is spacious, clean, and felt safe around the area. It's good but not too good knowing how much was paid for a nightly stay. Doubtful about coming back here again.
8
Amber
7 abr 2025
·
Se alojó 2 noches
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
8
Derek
4 jun 2025
·
Se alojó 2 noches
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
10
Jacqueline
23 sept 2024
·
Se alojó 1 noche
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las habitaciones y las áreas comunes se describen con frecuencia como limpias o impecables. Una minoría informó sobre moscas, olores rancio o hollín y pequeñas fallas de mantenimiento.
Reseñas de huéspedes relacionadas
10
Thelma
26 sept 2025
·
Se alojó 2 noches
Clean and amazing views
Clean and amazing views
6
Michael
22 sept 2025
·
Se alojó 1 noche
Was really nice but room could of been cleaner
Was really nice but room could of been cleaner
10
Clarence
6 jun 2025
·
Se alojó 2 noches
Our check-in process was smooth and quick. The front desk personnel, Kyle, was friendly and professional. He treated us like a VIP. We booked an ocean-view room, so the suite is far from the main building. The parking is easy, and there are a lot of open spots around our suite. All the staffs in the property are nice. Everyone said Hi to us and smile on their face. We were a bit disappointed after opening the door. The inside is dated, but the room is spotless. The view is spectacular. The ocean view from the balcony and the bedroom window offset the disappointment. Overall, our stay was excellent and unforgettable. We already planned to rebook in the same property.
Our check-in process was smooth and quick. The front desk personnel, Kyle, was friendly and professional. He treated us like a VIP. We booked an ocean-view room, so the suite is far from the main building. The parking is easy, and there are a lot of open spots around our suite. All the staffs in the property are nice. Everyone said Hi to us and smile on their face. We were a bit disappointed after opening the door. The inside is dated, but the room is spotless. The view is spectacular. The ocean view from the balcony and the bedroom window offset the disappointment. Overall, our stay was excellent and unforgettable. We already planned to rebook in the same property.
2
Deepthi
23 oct 2024
·
Se alojó 1 noche
The room had a stale smell. We had to leave the doors open and use a large fan to blow air. There was no water in the room. When I called them, they said they will bring it in 10 min. I waited for couple of hours and had to call them multiple times. Then the weirdest thing happened - someone came into the room without knocking (while we were in the room at night) and left 2 bottles of water!
The room had a stale smell. We had to leave the doors open and use a large fan to blow air. There was no water in the room. When I called them, they said they will bring it in 10 min. I waited for couple of hours and had to call them multiple times. Then the weirdest thing happened - someone came into the room without knocking (while we were in the room at night) and left 2 bottles of water!
4
corazon
23 dic 2024
·
Se alojó 1 noche
The view remains spectacular esp in the restaurant area. However , the staff forgot to put water and basic amenities in the room like water and coffee etc. the heater was not working up to par in our room, didn’t bother to call for services , just bundled up with the sheets since it was late already , there’s a fireplace using the firewood and old newspaper but the smell of soot was too much and don’t expect working amenities like pool but it’s okay no big deal on those . Wish it’s more dated
The view remains spectacular esp in the restaurant area. However , the staff forgot to put water and basic amenities in the room like water and coffee etc. the heater was not working up to par in our room, didn’t bother to call for services , just bundled up with the sheets since it was late already , there’s a fireplace using the firewood and old newspaper but the smell of soot was too much and don’t expect working amenities like pool but it’s okay no big deal on those . Wish it’s more dated
6
Harpreet
19 dic 2025
·
Se alojó 1 noche
The night shift staff wasn't too great. Check out is 10am and they were giving us a difficult time about extending an extra hour. Said manager would call us back but never did. There were some flies in the room, they came to spray with natural spray, but still wasn't as accommodating Disappointed. The room itself was beautiful and the view was so nice.
The night shift staff wasn't too great. Check out is 10am and they were giving us a difficult time about extending an extra hour. Said manager would call us back but never did. There were some flies in the room, they came to spray with natural spray, but still wasn't as accommodating Disappointed. The room itself was beautiful and the view was so nice.
10
Kasandra
6 abr 2025
·
Se alojó 1 noche
Beautiful property, staff was pleasant and room was clean
Beautiful property, staff was pleasant and room was clean
10
Mark
2 sept 2025
·
Se alojó 2 noches
So clean
So clean
10
Laura
16 abr 2025
·
Se alojó 1 noche
Beautiful property great view super clean we love it and recommend it
Beautiful property great view super clean we love it and recommend it
8
Qian
24 dic 2025
·
Se alojó 4 noches
Clean room, nice bed, beautiful views. We were out most of the days, did not use much the facilities in the hotel.
Clean room, nice bed, beautiful views. We were out most of the days, did not use much the facilities in the hotel.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Muchas habitaciones son espaciosas, con cocinas completas, chimeneas de leña y excelentes vistas al océano. Sin embargo, varios huéspedes encontraron los interiores anticuados, algunas habitaciones con vista 'al océano' solo parciales, un aislamiento acústico deficiente y la falta de aire acondicionado perceptible a veces.
Reseñas de huéspedes relacionadas
6
Ashish
22 sept 2024
·
Se alojó 1 noche
Great location, big rooms and kitchen available in the room. But less facility inside the room like no AC, TV are too old, cant connect my phone with TV, nothing for kids, no room service, etc.
Great location, big rooms and kitchen available in the room. But less facility inside the room like no AC, TV are too old, cant connect my phone with TV, nothing for kids, no room service, etc.
10
james
4 ago 2025
·
Se alojó 1 noche
10/10 ocean views, the room is amazing with a full kitchen
10/10 ocean views, the room is amazing with a full kitchen
6
Sutton
4 may 2025
·
Se alojó 1 noche
Great stay and service don’t get me wrong. But they false advertise. If you book an ocean view room, you won’t actually see the ocean full view. Even though the pictures indicate that you do. Other than that, it was great!
Great stay and service don’t get me wrong. But they false advertise. If you book an ocean view room, you won’t actually see the ocean full view. Even though the pictures indicate that you do. Other than that, it was great!
10
Ning
3 dic 2025
·
Se alojó 1 noche
Love this place. The view is incomparable. Room was huge. All the amenities. Nicely heated and warm. Will most definitely return in the future.
Love this place. The view is incomparable. Room was huge. All the amenities. Nicely heated and warm. Will most definitely return in the future.
4
Vishweshkumar Manojkumar
8 sept 2025
·
Se alojó 2 noches
NO AC
NO AC
10
Tom
6 oct 2024
·
Se alojó 1 noche
This place was amazing! Booked it as I was proposing to my fiancé. The room was just amazing. 2tv’s, fireplace, a balcony, a whirlpool tub for 2, a full kitchen. We will definitely be back!
This place was amazing! Booked it as I was proposing to my fiancé. The room was just amazing. 2tv’s, fireplace, a balcony, a whirlpool tub for 2, a full kitchen. We will definitely be back!
10
Tai
1 jun 2025
·
Se alojó 1 noche
Room is spacious and modern View is incredible
Room is spacious and modern View is incredible
6
Rachelle
1 sept 2025
·
Se alojó 1 noche
Where our villa was, ocean view is partial. Would have loved it if there are more options for a partial or full ocean view since this can impose the right expectations. Checking in at 0400pm, would have expected the room to be ready but needed to wait 10-20 minutes. Dining is also disappointing since even as a guest there, there's no option for food room service - so had to drive out again, spend an hour for roundtrip to a restaurant then back. First call to guest services, nobody answered the call so had to call again to get someone to pick up the phone. Villa is spacious, clean, and felt safe around the area. It's good but not too good knowing how much was paid for a nightly stay. Doubtful about coming back here again.
Where our villa was, ocean view is partial. Would have loved it if there are more options for a partial or full ocean view since this can impose the right expectations. Checking in at 0400pm, would have expected the room to be ready but needed to wait 10-20 minutes. Dining is also disappointing since even as a guest there, there's no option for food room service - so had to drive out again, spend an hour for roundtrip to a restaurant then back. First call to guest services, nobody answered the call so had to call again to get someone to pick up the phone. Villa is spacious, clean, and felt safe around the area. It's good but not too good knowing how much was paid for a nightly stay. Doubtful about coming back here again.
8
Amber
7 abr 2025
·
Se alojó 2 noches
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
8
Derek
4 jun 2025
·
Se alojó 2 noches
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal suele ser amable y servicial, con algunos registros de entrada fluidos y acogedores. Aun así, varios huéspedes informaron sobre respuestas lentas, falta de flexibilidad con el check-out tardío, interacciones groseras y habitaciones que no estaban listas después de la hora indicada.
Reseñas de huéspedes relacionadas
10
D.
24 jun 2025
·
Se alojó 1 noche
We were married at Highlands Inn 60 years ago, thus the reason for this return. It was a most gracious and gratifying reunion. We left as excited and as happy as we did after our wedding in the chapel and reception in the room now known as Sunset Lounge. Accommodations were superb, eclipsed only by the hospitality of positively everyone with whom we dealt. Wish we had planned to stay longer.
We were married at Highlands Inn 60 years ago, thus the reason for this return. It was a most gracious and gratifying reunion. We left as excited and as happy as we did after our wedding in the chapel and reception in the room now known as Sunset Lounge. Accommodations were superb, eclipsed only by the hospitality of positively everyone with whom we dealt. Wish we had planned to stay longer.
6
Kristy
2 ene 2025
·
Se alojó 1 noche
Although the property is pretty, the entire staff was very rude from the start. Front desk couldn’t be bothered to do their job and give us a full check in leaving out vital info and a parking pass. They also didn’t text us that our room was ready when it was (past 4:00 check in time). The restaurant wouldn’t allow us to sit at the tables to wait for our room even though we purchased drinks. We were asked to wait in a boring room with just a couch and the other room had tv with football on. We also were not warned that our unit was up a steep hill and scraped the bottom of my normal height car. I also had to charge my car and was told that if I didn’t move it right away once done I would be charged $5 per hour. When I explained that it would be done at 3:00am they told me that’s my issue and it needs to be moved. All in all I wouldn’t stay here again, shame on Hyatt
Although the property is pretty, the entire staff was very rude from the start. Front desk couldn’t be bothered to do their job and give us a full check in leaving out vital info and a parking pass. They also didn’t text us that our room was ready when it was (past 4:00 check in time). The restaurant wouldn’t allow us to sit at the tables to wait for our room even though we purchased drinks. We were asked to wait in a boring room with just a couch and the other room had tv with football on. We also were not warned that our unit was up a steep hill and scraped the bottom of my normal height car. I also had to charge my car and was told that if I didn’t move it right away once done I would be charged $5 per hour. When I explained that it would be done at 3:00am they told me that’s my issue and it needs to be moved. All in all I wouldn’t stay here again, shame on Hyatt
10
Sara
28 ago 2025
·
Se alojó 1 noche
Great staff
Great staff
10
sarah
6 abr 2025
·
Se alojó 2 noches
Very good customer service The area and my view was amazing!
Very good customer service The area and my view was amazing!
10
Alejandro
3 jun 2024
·
Se alojó 1 noche
Beautiful room with a stunning view, overall great experience the only negative was that the room wasn’t ready until way past the check in time.
Beautiful room with a stunning view, overall great experience the only negative was that the room wasn’t ready until way past the check in time.
6
Harpreet
19 dic 2025
·
Se alojó 1 noche
The night shift staff wasn't too great. Check out is 10am and they were giving us a difficult time about extending an extra hour. Said manager would call us back but never did. There were some flies in the room, they came to spray with natural spray, but still wasn't as accommodating Disappointed. The room itself was beautiful and the view was so nice.
The night shift staff wasn't too great. Check out is 10am and they were giving us a difficult time about extending an extra hour. Said manager would call us back but never did. There were some flies in the room, they came to spray with natural spray, but still wasn't as accommodating Disappointed. The room itself was beautiful and the view was so nice.
10
Blanca
27 ene 2025
·
Se alojó 2 noches
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
6
Shaunda
20 ago 2024
·
Se alojó 2 noches
For the price I was expecting more. Hotel rooms very dated. But did have full kitchen which was nice. We got to the hotel at 3:50pm and was told they didn’t guarantee rooms until 4pm and we would receive a text. So we went to the bar to order a drink and wait. We were never told as Hyatt reward members we should receive a free drink. I was told I could get Hyatt reward points even though I booked thru Hotels.com but that never happened. Finally at 4:30 went to see if they had a room ready since we never received a text and was guaranteed to be ready by 4pm. I was told that our room just got finished. After spending so much money to stay there two nights it was definitely a disappointment.
For the price I was expecting more. Hotel rooms very dated. But did have full kitchen which was nice. We got to the hotel at 3:50pm and was told they didn’t guarantee rooms until 4pm and we would receive a text. So we went to the bar to order a drink and wait. We were never told as Hyatt reward members we should receive a free drink. I was told I could get Hyatt reward points even though I booked thru Hotels.com but that never happened. Finally at 4:30 went to see if they had a room ready since we never received a text and was guaranteed to be ready by 4pm. I was told that our room just got finished. After spending so much money to stay there two nights it was definitely a disappointment.
10
Keven
6 may 2024
·
Se alojó 1 noche
10/10 property. The front desk agents were super accommodating. I had flowers ordered to the hotel and they set everything up perfectly. I proposed to my now fiance. It couldn’t have gone any better. Will definitely be coming back once a year. Absolute amazing experience!
10/10 property. The front desk agents were super accommodating. I had flowers ordered to the hotel and they set everything up perfectly. I proposed to my now fiance. It couldn’t have gone any better. Will definitely be coming back once a year. Absolute amazing experience!
8
Derek
4 jun 2025
·
Se alojó 2 noches
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
La pintoresca ubicación en un acantilado cerca de Carmel y Point Lobos recibe elogios constantes por su serenidad y acceso. Algunos advierten sobre las empinadas colinas que pueden dificultar la accesibilidad.
Reseñas de huéspedes relacionadas
10
Carl
5 jun 2025
·
Se alojó 2 noches
Location was amazing, no issues at all.
Location was amazing, no issues at all.
6
Idmari
3 oct 2024
·
Se alojó 1 noche
I have stayed at this property before few years ago and it’s dated and did not realize all the noise you get from the freeway on the bottom. Dining was limited the evening. Parking is a mission unless you valet you car. The front desk guy that help was not welcoming at all…
I have stayed at this property before few years ago and it’s dated and did not realize all the noise you get from the freeway on the bottom. Dining was limited the evening. Parking is a mission unless you valet you car. The front desk guy that help was not welcoming at all…
10
Albert
11 abr 2025
·
Se alojó 1 noche
Property situated on hill side with great views.
Property situated on hill side with great views.
10
Stephanie
3 mar 2025
·
Se alojó 2 noches
Beautiful, quiet little resort! So romantic and peaceful, would love to come back someday.
Beautiful, quiet little resort! So romantic and peaceful, would love to come back someday.
10
Ruowen
9 jun 2025
·
Se alojó 1 noche
Great location. Ocean view.
Great location. Ocean view.
10
Christina
26 ago 2024
·
Se alojó 1 noche
Such a beautiful property, one of the best views of Carmel
Such a beautiful property, one of the best views of Carmel
6
Michael
3 sept 2025
·
Se alojó 2 noches
If you are disabled, I would not recommend this location.
If you are disabled, I would not recommend this location.
10
Jacqueline
23 sept 2024
·
Se alojó 1 noche
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
10
Claudia
24 ago 2025
·
Se alojó 1 noche
Excellent location from carmel and very good service
Excellent location from carmel and very good service
10
Alasdair
11 ago 2025
·
Se alojó 1 noche
Excellent location, excellent property - we will be back
Excellent location, excellent property - we will be back
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Pacific's Edge y el bar reciben excelentes críticas por su comida y ambiente. No hay servicio de habitaciones y algunos huéspedes notaron opciones limitadas por la noche o una espera lenta para ser atendidos.
Reseñas de huéspedes relacionadas
10
Lacey
31 may 2024
·
Se alojó 2 noches
We love this property! The view is absolutely beautiful from hotel room to bar and dining. The restaurant was great, friendly staff, friendly bartender. Absolutely worth the $. Can’t complain about anything going here.
We love this property! The view is absolutely beautiful from hotel room to bar and dining. The restaurant was great, friendly staff, friendly bartender. Absolutely worth the $. Can’t complain about anything going here.
10
luis
25 dic 2024
·
Se alojó 3 noches
The most incredible hotel. Great customer service. Super clean. With all the things you need (plus anything you might forget). The views are amazing. That aloos worth the trip. Food is great. Just not room service
The most incredible hotel. Great customer service. Super clean. With all the things you need (plus anything you might forget). The views are amazing. That aloos worth the trip. Food is great. Just not room service
6
Ashish
22 sept 2024
·
Se alojó 1 noche
Great location, big rooms and kitchen available in the room. But less facility inside the room like no AC, TV are too old, cant connect my phone with TV, nothing for kids, no room service, etc.
Great location, big rooms and kitchen available in the room. But less facility inside the room like no AC, TV are too old, cant connect my phone with TV, nothing for kids, no room service, etc.
10
Mira
21 abr 2025
·
Se alojó 1 noche
Quiet, restful, beautiful landscape, gorgeous view from dining groom and bar and friendly staff !!
Quiet, restful, beautiful landscape, gorgeous view from dining groom and bar and friendly staff !!
10
Blanca
27 ene 2025
·
Se alojó 2 noches
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
6
Rachelle
1 sept 2025
·
Se alojó 1 noche
Where our villa was, ocean view is partial. Would have loved it if there are more options for a partial or full ocean view since this can impose the right expectations. Checking in at 0400pm, would have expected the room to be ready but needed to wait 10-20 minutes. Dining is also disappointing since even as a guest there, there's no option for food room service - so had to drive out again, spend an hour for roundtrip to a restaurant then back. First call to guest services, nobody answered the call so had to call again to get someone to pick up the phone. Villa is spacious, clean, and felt safe around the area. It's good but not too good knowing how much was paid for a nightly stay. Doubtful about coming back here again.
Where our villa was, ocean view is partial. Would have loved it if there are more options for a partial or full ocean view since this can impose the right expectations. Checking in at 0400pm, would have expected the room to be ready but needed to wait 10-20 minutes. Dining is also disappointing since even as a guest there, there's no option for food room service - so had to drive out again, spend an hour for roundtrip to a restaurant then back. First call to guest services, nobody answered the call so had to call again to get someone to pick up the phone. Villa is spacious, clean, and felt safe around the area. It's good but not too good knowing how much was paid for a nightly stay. Doubtful about coming back here again.
8
Amber
7 abr 2025
·
Se alojó 2 noches
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
8
Derek
4 jun 2025
·
Se alojó 2 noches
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
10
Jacqueline
23 sept 2024
·
Se alojó 1 noche
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
10
richard
23 mar 2024
·
Se alojó 2 noches
Beautiful place to visit if you want serenity. Older but very well kept (and updated). We had an ocean front suite. Superb views from every part of the suite. Nice, fully stocked kitchen added to the comfort. We really did not leave the property much. Got up in the morning and had coffee by the real wood burning fireplace (that they provide the wood and kindling for) and had drinks by that same fireplace in the cool evening. The restaurant (Pacific Edge) was super as well. Had dinner there both evenings we stayed. Get there at the right time and you can see the sunset as you dine. Can't say enough about the staff. Everyone from start to finish was friendly and helpful.
Beautiful place to visit if you want serenity. Older but very well kept (and updated). We had an ocean front suite. Superb views from every part of the suite. Nice, fully stocked kitchen added to the comfort. We really did not leave the property much. Got up in the morning and had coffee by the real wood burning fireplace (that they provide the wood and kindling for) and had drinks by that same fireplace in the cool evening. The restaurant (Pacific Edge) was super as well. Had dinner there both evenings we stayed. Get there at the right time and you can see the sunset as you dine. Can't say enough about the staff. Everyone from start to finish was friendly and helpful.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Kimberly
5 sept 2026
·
Se alojó 2 noches
Beautiful view. Cozy room
Beautiful view. Cozy room
2
Parmalier
16 ago 2026
·
Se alojó 1 noche
Great views and the hotel staff was very nice. In my hotel room, To me, the rooms were dated in need of renovations. The views are amazing. I was awakened to a mouse, enjoying the room. I don’t think the price is worth the bad Room.
Great views and the hotel staff was very nice. In my hotel room, To me, the rooms were dated in need of renovations. The views are amazing. I was awakened to a mouse, enjoying the room. I don’t think the price is worth the bad Room.
10
Allen
9 ago 2026
·
Se alojó 1 noche
Beautiful property with amazing views. Only complaint is that we could not stay longer! The gentleman who checked us in (can’t remember his name!) told us we needed to check out Pfeifer Beach and we’re so thankful he did. It was one of the highlights of our trip. We would definitely stay here again!
Beautiful property with amazing views. Only complaint is that we could not stay longer! The gentleman who checked us in (can’t remember his name!) told us we needed to check out Pfeifer Beach and we’re so thankful he did. It was one of the highlights of our trip. We would definitely stay here again!
8
Cassandra
4 ago 2026
·
Se alojó 3 noches
The suite was large and clean with a large hot tub bath...My only issue was that there was no air conditioning, and we went during July. It was cool enough at night with the windows open. The property is a little dated but maintained in very well condition.
The suite was large and clean with a large hot tub bath...My only issue was that there was no air conditioning, and we went during July. It was cool enough at night with the windows open. The property is a little dated but maintained in very well condition.
8
sandra
29 jul 2026
·
Se alojó 2 noches
Établissement propre et bien entretenu mais chambres vieillissantes
Établissement propre et bien entretenu mais chambres vieillissantes
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Entrada
Salida
De 16:00 a 23:59
Antes de la(s) 10:00
Interesante
Políticas e información adicionales sobre esta propiedad.
Extras opcionales
Servicios adicionales de pago que puedes solicitar.
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-17: NO DATA
- 2026-10-18: NO DATA
- 2026-10-19: 706.1769595947266USD
- 2026-10-20: 813.4929914550781USD
- 2026-10-21: 698.5895682922363USD
- 2026-10-22: 576.0077534088135USD
- 2026-10-23: 763.0115553039551USD
- 2026-10-24: 631.2650999725342USD
- 2026-10-25: 632.9805984344483USD
- 2026-10-26: 666.6651540985108USD
- 2026-10-27: 653.8692060852051USD
- 2026-10-28: 554.5080645782471USD
- 2026-10-29: 613.7164202514649USD
- 2026-10-30: 537.0937253387451USD
- 2026-10-31: 481.02035807037356USD
- 2026-11-01: 419.4011427902222USD
- 2026-11-02: 485.8400885787964USD
- 2026-11-03: 450.8738808319092USD
- 2026-11-04: 528.1930341064453USD
- 2026-11-05: 581.5359430877686USD
- 2026-11-06: 1249.517894494629USD
- 2026-11-07: 821.1857155700684USD
- 2026-11-08: 569.549638206482USD
- 2026-11-09: 608.8410745666504USD
- 2026-11-10: 531.8715562820435USD
- 2026-11-11: 576.769496170044USD
- 2026-11-12: 553.5555432464599USD
- 2026-11-13: 639.1414021728516USD
- 2026-11-14: 618.6007493988037USD
- 2026-11-15: 884.7142938049317USD
- 2026-11-16: 501.9952686798096USD
- 2026-11-17: 496.82943484802246USD
- 2026-11-18: 414.07110360717775USD
- 2026-11-19: 602.3000852081299USD
- 2026-11-20: 632.1932082305908USD
- 2026-11-21: 887.6055286407471USD
- 2026-11-22: 1201.5367411193847USD
- 2026-11-23: 523.8033440063476USD
- 2026-11-24: 542.7849888641358USD
- 2026-11-25: 553.6988671905518USD
- 2026-11-26: 720.2216088989259USD
- 2026-11-27: 625.8486892547608USD
- 2026-11-28: 736.0205707092285USD
- 2026-11-29: 805.4842003265381USD
- 2026-11-30: 581.6353097839356USD
- 2026-12-01: 492.51123527984623USD
- 2026-12-02: 492.19832276458743USD
- 2026-12-03: 526.422846244812USD
- 2026-12-04: 649.7089714477539USD
- 2026-12-05: 582.0106950805664USD
- 2026-12-06: 446.10530805664064USD
- 2026-12-07: 436.00628464202885USD
- 2026-12-08: 444.9724317138672USD
- 2026-12-09: 410.2300219055176USD
- 2026-12-10: 459.17147999420166USD
- 2026-12-11: 497.8844430862427USD
- 2026-12-12: 603.3416182525635USD
- 2026-12-13: 515.8490708374023USD
- 2026-12-14: 483.5235553283692USD
- 2026-12-15: 406.90682653198246USD
- 2026-12-16: 457.8875306137085USD
- 2026-12-17: NO DATA
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y iluminación exterior.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Piscina disponible de 06:00 a 22:00.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Los niños se alojan gratis si comparten la habitación con sus padres o tutores y no se solicitan más camas.
- Desayuno completo: entre 12 y 35 USD por adulto; entre 12 y 25 USD por menor (precio aproximado)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Centro de negocios
Servicio de aparcacoches
Actividades
Piscina
Campo de golf (cercano)
Playa (cercana)
Pesca
Senderismo
Piscina al aire libre
Piscina climatizada al aire libre
Outdoor Fireplace
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Servicios
Centro de negocios
Salones para banquetes
Caja fuerte
Consigna de equipajes
Zona para fumadores
24-Hour Front Desk
Concierge Services
General
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Spa y centro de bienestar
Habitaciones antialérgicas disponibles
Habitación familiar
Beach Sun Loungers
Valla alrededor de la piscina
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Servicio de aparcacoches
Aparcamiento gratuito
Estación de carga para coches eléctricos
Parking (Limited)
Parking Onsite