Motel 6-Orlando, FL - Winter Park

The bed was like the floor with a sheet on it. One pillow per person. When asked for another pillow, staff said they had no more available. There is a bug problem. Some equipment in the wall made a loud noise every ten minutes or so all the time. It was a non-smoking room but smelled heavily of smoke. Alot of homeless people entrenched around the property. The parking lot flooded with rain overnight to almost become impassable in the morning. Stay away.

Booked a one night stay queen bed, staff was great. The cleanliness wasn’t great dead roaches around the room floor. Parking was super easy and free.

This hotel ain’t the ritz but it’s clean safe and quiet plus pets stay for free!

We arrived to be told that the rooms we had reserved were not available because we used Expedia to reserve them and all rooms of the type we had reserved and paid for were already rented. We did get different rooms, but no refund; and receipts were refused, again because we had booked via Expedia. Our room was tidy, but had sticky surfaces and smelled of cigarette smoke. Beds were hard and pillows thin. Staff was friendly and helpful; and dogs were welcome. However, we would not want to stay there again and don't recommend it.

Pool was clean... They allowed me to have a pet

Website says pet friendly, and my business partner was denied check in because of a legal service dog, which is illegal, and now I am in a bind with hotels.com to cancel and get my money back. Additionally, the hotel doesn't answer the phone, and I've called them 5 times. Now I've got to reserve another room at another hotel, and hopefully I can get out of this hotel price and get money back.

Everything about this place is wonderful, they've made it very comfortable, dog park area, flowers and all areas clean paunted . . . Very well maintained and kept up, highly recommend

Friendly staff and guests. Pet-friendly as well.

The room had bugs. It was pet friendly which is why we picked it but lots of folks did not have their dogs on leashes. They would run up To our dog who is not friendly.

I have stayed at several Motel 6. It's a budget motel, so I don't expect much, and it's always been fine. But this location is a dump. First off, the parking lot and balconies are full of sketchy people loitering about and smoking. Made me feel unsafe about my car in the parking lot. But the worse thing was when i walked into the room, the smell of cigarette was so pungent that it seemed like someone had just finished smoking in there. I went to the reception and informed them about the issue and requested another room, since I had booked a non-smoking room. The front desk lady told me with an attitude: "we gave you a non-smoking room but we can't control what people do". She also told me they were fully booked and could not move me, so we were forced to stay in the stinky room. Then to make matters worse, both the bathroom sink and the shower tub were completely clogged. We could not shower because the tub would quickly fill up with water. We also had to brush our teeth over the toilet because the sink was unusable. These people obviously rent a room without caring that it meets the basic standards. They must have known when cleaning about the clogs and about the strong cigarette smell. I paid 80 dollars to spend a night in a stinky room without even being able to shower. I didn't even go ask for a refund because I know how it would go, based on the attitude I was met with when i informed about the smell. Stay away from this place.

Usually I'm pretty happy when chosing Motel 6 as a budget friendly lodging choice, but not this time. Every part of our stay seemed to inconvenience the staff. The whole first day of our stay we were attempting to receive towels, one staff member told us to "just ask tomorrow". Our reservation was for 3 people, but in order to receive a third towel we had to turn in a used towel. The beds were not queen size even though we booked a double queen room. The two full size beds were too big for this tiny room. When we woke in the morning, we started seeing roaches crawling out of our things. The bathroom door was water damaged to the point of not shutting and the walls were so thin we could hear the old man in the next room microwaving food and the woman to the other side vomiting all night.

Room full of roches

Roaches in room, drains clogged in shower and sink

I arrived around 2am, have to kill 3 roaches before be able to sleep. The room had a strange smell and I found a used dental floss stick on the bathroom floor. In the morning I killed 2 more roaches and saw a lot of small ones around my shoes and backpack. I was late for work and didn't check out in the morning. After my shift I went back and asked for a check out, I stayed only one night of 3 I booked. They said I was not eligible to refund because was close to 7pm. I left because I refuse to stay one more night in that room.

Super gross. Had roaches. Microwave didn’t work. Looked like it was in bad condition. Room was updated but it looked like everything was just painted over. I was trying to call the front desk but it kept ringing and no one answered. I contacted Expedia to get in touch with the front re the issues and they told me to call the front again or go up there physically. So when I went, I requested a refund which she refused stating I had been in the room for over 15 minutes already. I was never informed of this rule. She told me to come back in the morning, which I couldn’t because I was there for a wedding. So, I called the manager Sunday morning and I am now waiting on the refund.

They need to do a better job when cleaning the rooms. They may say they clean them, but all they do is wipe things down. There was hair in the bathtub hair and the sink hair on the toilet. Pretty disgusting.

I woke up to roaches in my room not just in my room but on my bed smh.

I had two rooms, both with cockroaches in both. Not the cleanest place to stay

I have stayed at several Motel 6. It's a budget motel, so I don't expect much, and it's always been fine. But this location is a dump. First off, the parking lot and balconies are full of sketchy people loitering about and smoking. Made me feel unsafe about my car in the parking lot. But the worse thing was when i walked into the room, the smell of cigarette was so pungent that it seemed like someone had just finished smoking in there. I went to the reception and informed them about the issue and requested another room, since I had booked a non-smoking room. The front desk lady told me with an attitude: "we gave you a non-smoking room but we can't control what people do". She also told me they were fully booked and could not move me, so we were forced to stay in the stinky room. Then to make matters worse, both the bathroom sink and the shower tub were completely clogged. We could not shower because the tub would quickly fill up with water. We also had to brush our teeth over the toilet because the sink was unusable. These people obviously rent a room without caring that it meets the basic standards. They must have known when cleaning about the clogs and about the strong cigarette smell. I paid 80 dollars to spend a night in a stinky room without even being able to shower. I didn't even go ask for a refund because I know how it would go, based on the attitude I was met with when i informed about the smell. Stay away from this place.

The floor of the room was grimy, i arrived and the bathroom light was burnt out, they changed it but it seemed the knew about it. The sheets had stains on them.

Manager put us in a room that was filthy and the tv did not work. The maintenance man could not fix the tv and told us that we would have to change rooms. I told the manager and he said that he did not have any other rooms available. He acted like it didn’t matter, I went to him 3 times, and still the same attitude, like its not a problem. Finally I talked to the maintenance man, and he got the manager to get us another room. We w

Usually I'm pretty happy when chosing Motel 6 as a budget friendly lodging choice, but not this time. Every part of our stay seemed to inconvenience the staff. The whole first day of our stay we were attempting to receive towels, one staff member told us to "just ask tomorrow". Our reservation was for 3 people, but in order to receive a third towel we had to turn in a used towel. The beds were not queen size even though we booked a double queen room. The two full size beds were too big for this tiny room. When we woke in the morning, we started seeing roaches crawling out of our things. The bathroom door was water damaged to the point of not shutting and the walls were so thin we could hear the old man in the next room microwaving food and the woman to the other side vomiting all night.

They didn't have the room type I had reserved available. I had to take lower grade room.

The girl at front desk was polite. I ask for early check in and i was charged 30 more. The first room had pee still on toilet seat and roaches in the bed so i told the girl. She gave me a different room. I really should of been credited that 30 dollars extra I was charged. The new room had double beds and no fridge or microwave. I really didn't want to stay but my husband was like its only one night. Will i ever stay there again, no.

They didn't give us the room with the fridge and microwave and when I complain that time they said you didn't book a room with the freezing microwave. Well this is basic requirement in every room. Nobody was coming to clean the room even

Rooms are ok but very unprofessional a lot of screaming cursing.. I have book with them multiple times and the rooms that I reserved for are never available.. we reserved for a two-bed and Mic and fridge.. we end up with no Mic , no fridge ,me and my husband had to sleep on the floor.

No phone in room and the tv didn’t work or come on at all!!!!

Noisy AC in 239 and moldy mildew smell.

Not really the Hotel's fault, but a car sat outside in the parking lot and played very loud music from 10pm until well after 2am. Also the slide lock on the door was missing.

I booked a room with refrigerator and microwave included and at the check in was told that they didn’t have the room available. I was told to have a room without this amenities but the charges were the same. The Room smelled like marihuana, I had two kids, imagine the horror of staying here. No solution was offered.

Great staff

The staff are amazing really nice

Lobby was closed on the day we arrived. A note said to use the night window. We arrived at 7 pm and waited by the night wi dow for 20 minutes. 4 other geoup of customers showed up and waited in line. I was calling the frobt desk to no avail. I called the reservations line and they also kept calling the frobt desk until finally the employee arrived and explained that she was "on a break". No note or anything. We got the key and walked into a very musty smelling room. There were only two towels and we're a party of 4 so went back to the front desk to adk for more towels only to be told that there aren't any spare towels available. Lesson learned, you get what you pay for

Arrived to room was told they overbooked and didn’t have a room for me after driving ten hours and being forced to find another place to stay.

The motel overbooked. We didn’t even have a room avalible. The staff was rude and turned us away without even checking the computer. Reservations mean nothing here.

The staff is extremely professional they care deeply about the guests

Terrible experience. I arrived after midnight and they would not let me check into my room. They said that after a certain time all reservations were voided, so essentially I paid for a room I was never able to use. I demand and deserve a full refund. I would NEVER recommend this hotel.

Super gross. Had roaches. Microwave didn’t work. Looked like it was in bad condition. Room was updated but it looked like everything was just painted over. I was trying to call the front desk but it kept ringing and no one answered. I contacted Expedia to get in touch with the front re the issues and they told me to call the front again or go up there physically. So when I went, I requested a refund which she refused stating I had been in the room for over 15 minutes already. I was never informed of this rule. She told me to come back in the morning, which I couldn’t because I was there for a wedding. So, I called the manager Sunday morning and I am now waiting on the refund.

Extremely enjoyable the staff is out of this world and very helpful

Great service

The property staff is so ignorant and the guy that talks like a woman, is so rude!! They are very rude and and they always have the cops there ...There is a drug dealer on site,, yet they want to kick my family off the property. I 9nly went there because me annd my family were homeless...If you want to stay were the Cockroaches run aroound all night, and they is drugs and very rude people, and dont care about the place being clean, they by all and you stay there...But I will need never ever stay they again They don't even deserve 1 star, they get no stars, in my book!!!

Did not even stay. place trashed, saw drugs being sold on the property. would not get out of my car in this motel.

A two night stay. The outside is like a low income residential living. People outside like they all know each other. The afternoon receptionist was not listening and just kept saying that there was no available rooms when I had a reservation. The lobby smelled like a person bad sweat. The room looked clean, but I walked from the bathroom to the bed and my feet’s were already black because of the dirtiness. Was not able to sleep well because of other rooms that were loud, and like I said before it looked like they knew each other. And the worst part was that there was men at night asking if he could sleep in the room if he paid to us $50 for 2 days in a row. My experience. Not the same at all from the last time in 2009. Everything need to renewed and clean.

This is a safe and quiet place definitely worth it

Didn’t even get out of the car. Drove by prositutes and drug dealing going into the hotel property.

This hotel ain’t the ritz but it’s clean safe and quiet plus pets stay for free!

This place is definitely not five stars but it is clean safe and quiet

Homeless people on the street around and into property. No on site security. Property like a rooming house or half way dwelling.

Most people here are here long term, but it is clean safe and very quiet. Plus there are great shopping close by.

I have stayed at several Motel 6. It's a budget motel, so I don't expect much, and it's always been fine. But this location is a dump. First off, the parking lot and balconies are full of sketchy people loitering about and smoking. Made me feel unsafe about my car in the parking lot. But the worse thing was when i walked into the room, the smell of cigarette was so pungent that it seemed like someone had just finished smoking in there. I went to the reception and informed them about the issue and requested another room, since I had booked a non-smoking room. The front desk lady told me with an attitude: "we gave you a non-smoking room but we can't control what people do". She also told me they were fully booked and could not move me, so we were forced to stay in the stinky room. Then to make matters worse, both the bathroom sink and the shower tub were completely clogged. We could not shower because the tub would quickly fill up with water. We also had to brush our teeth over the toilet because the sink was unusable. These people obviously rent a room without caring that it meets the basic standards. They must have known when cleaning about the clogs and about the strong cigarette smell. I paid 80 dollars to spend a night in a stinky room without even being able to shower. I didn't even go ask for a refund because I know how it would go, based on the attitude I was met with when i informed about the smell. Stay away from this place.