Hilton Garden Inn Rochester Downtown, MN

ddd

Nice hotel, convenient to Mayo Clinic

The mattress was old and felt like a hill in the center. The pillows were horrible. I could have slept without them. No cushion and worn out. The staff at checkin was rude and not accomodating. Further, they refused to honor my honors program because i did not book directly with them. Finally, i did not like my room because it was handicap designed and they told me that is what i ordered, take it or leave it. I did not order that type of room. I Will Never Stay there again.

Room was showing some age and wear. Exspensive breakfast offered.

Nice place. Not great. Not bad either. Could use some minor maintenance & upkeep throughout. Connected to the skyway. Pool and hot tub are smaller but decent. Decent value. Pillows were uncomfortable. Bed ok(ish). Room decent. Staff was friendly.