Courtyard by Marriott across Universal Orlando
From
103 US$
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From
103 US$
/ noche
Acerca de esta propiedad
Aprovecha las instalaciones recreativas, que incluyen una piscina al aire libre y gimnasio abierto las 24 horas. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y una zona recreativa o sala de juegos. Pásalo en ...
Servicios
Aprovecha las instalaciones recreativas, que incluyen una piscina al aire libre y gimnasio abierto las 24 horas. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y una zona recreativa o sala de juegos. Pásalo en grande en un parque temático: aprovecha el servicio de transporte gratuito disponible.
Servicios empresariales
Tendrás un centro de negocios, check-in exprés y check-out exprés a tu disposición. ¿Estás organizando un evento en Orlando? En este hotel tienes a tu disposición 1028 metros cuadrados de espacio con centro de conferencias y 7 salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.
Comida
Pásate por Bistro/Bar, bistró con un bar o lounge, cuando quieras tomar algo. También tienes a tu disposición una cafetería. El desayuno a la carta, con un coste adicional, se ofrece de lunes a viernes de 06:30 a 11:00, mientras que los fines de semana el horario es de 07:00 a 11:00.
Habitaciones
Disfruta de una agradable estancia en una de las 391 habitaciones con televisión LCD. Para los momentos de ocio, tendrás un televisor con canales por cable y consola de videojuegos. Además, podrás mantenerte al día gracias a la conexión wifi gratis. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono con y llamadas locales gratuitas.
Ubicación
Courtyard by Marriott across Universal Orlando está en una fantástica zona de Orlando (Florida Center), a solo diez minutos a pie de Complejo de parques temáticos Universal Orlando Resort™ y Centro comercial outlet Orlando International Premium Outlets. Además, este hotel para familias se encuentra a 2 km de Parque temático Universal Studios Florida™ y a 4,1 km de Parque temático The Wizarding World of Harry Potter™.
Qué hay cerca
Complejo de parques temáticos Universal Orlando Resort™(0.3 millas)
Centro comercial outlet Orlando International Premium Outlets(0.5 millas)
Shoppers World Shopping Center(0.6 millas)
Orlando Outlet Marketplace(0.7 millas)
Complejos de entretenimiento Universal CityWalk™(0.8 millas)
Parque de atracciones Fun Spot America(1 millas)
Parque temático Universal Studios Florida™(1 millas)
Cena con espectáculo Capone's Dinner Show(1 millas)
Parque temático Universal’s Islands of Adventure™(1.1 millas)
Parque temático The Wizarding World of Harry Potter™(1.6 millas)
Centro comercial Mall at Millenia(2.3 millas)
Cena con espectáculo Pirate's Dinner Adventure(2.4 millas)
Parque Bill Frederick(2.4 millas)
Titanic: The Experience(2.5 millas)
Complejo acuático CoCo Key(2.6 millas)
Aeropuerto Internacional de Orlando (MCO)(17 millas)
Kissimmee, FL (ISM-Kissimmee Gateway)(21.3 millas)
Orlando, FL (SFB-A. Internacional de Orlando Sanford)(35.8 millas)
Aparcamiento
Restaurante
Piscina
Centro de negocios
Mostrador turístico
Servicio de tintorería
Ubicación
5916 Caravan Ct., Florida Center, Orlando, Florida, Estados Unidos
Complejo de parques temáticos Universal Orlando Resort™ (0.3 millas)
Centro comercial outlet Orlando International Premium Outlets (0.5 millas)
Shoppers World Shopping Center (0.6 millas)
Orlando Outlet Marketplace (0.7 millas)
Complejos de entretenimiento Universal CityWalk™ (0.8 millas)
Parque de atracciones Fun Spot America (1 millas)
Opciones de habitación
17
1 Bedroom Suite, 2 Double, Sofa bed, City view, High floor
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
720 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
7
Habitación, 2 camas de matrimonio (Mobility/Hearing Access, Roll-in Shwr)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
351 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
10
Junior Suite, 1 King, Sofa bed, City view, High floor/ PSTE
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 2
460 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
21
2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Sofa bed, High floor
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles
y 1 Sofá Cama
Capacidad: 8
1053 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
23
2 Bedroom Suite, Bedroom 1: 2 Double, Bedroom 2: 2 Double, Sofa bed
Detalles de la oferta
2 Camas Dobles
Capacidad: 8
1053 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
12
Habitación, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
351 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
1 Bedroom Suite, 2 Double, Sofa bed, City view (Mobility/Hearing Access, Roll-in Shwr)
Detalles de la oferta
2 Camas Dobles
y 1 Sofá Cama
Capacidad: 6
720 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
21
2 Bedroom Suite, Bedroom 1: 2 Double, Bedroom 2: 2 Double, Sofa bed, High floor
Detalles de la oferta
4× Camas Dobles
y 1 Sofá Cama
1053 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
20
1 Bedroom Suite, 2 Double, Sofa bed, City view
Detalles de la oferta
2 Camas Dobles
Capacidad: 6
720 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
11
Suite junior, 1 cama de matrimonio grande con sofá cama
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
460 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
5
Suite, 1 cama doble, vistas a la ciudad
Detalles de la oferta
1 Cama Doble
Capacidad: 6
728 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
15
Habitación, 2 camas de matrimonio
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
351 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
16
Suite, 1 habitación
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
720 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
13
2 Queen, City view, High floor
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
351 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Suite junior, 1 cama de matrimonio grande con sofá cama (Mobility/Hearing Access, Roll-in Shwr)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
460 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
8
Suite, 1 habitación (Mobility/Hearing Access, Roll-in Shwr)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
720 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
5
Junior Suite, 1 King, Sofa bed, City view, High floor (Hearing Accessible)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
460 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
5
1 Bedroom Suite, 2 Double, Sofa bed, City view(Hearing Accessible)
Detalles de la oferta
2 Camas Dobles
y 1 Sofá Cama
Capacidad: 6
720 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
23
2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Sofa bed
Detalles de la oferta
2 Camas Dobles
Capacidad: 8
1053 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
10
Suite junior, 1 cama de matrimonio grande con sofá cama (Hearing Accessible)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
460 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
7
Habitación, 2 camas de matrimonio (Hearing Accessible)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
351 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
2 Bedroom Suite, Bedroom 1: 2 Double, Bedroom 2: 2 Double, Sofa bed(Hearing Accessible)
Detalles de la oferta
4× Camas Dobles
y 1 Sofá Cama
1053 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
Reseñas de los huéspedes sobre Courtyard by Marriott across Universal Orlando
8
Muy bueno
Basado en 647 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En numerosas reseñas, Courtyard by Marriott cerca de Universal Orlando destaca por su conveniente ubicación a poca distancia de Universal y su personal generalmente amable, pero las extensas y continuas renovaciones y problemas de mantenimiento afectaron repetidamente las instalaciones, la comodidad, los niveles de ruido y la fiabilidad general.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En numerosas reseñas, Courtyard by Marriott cerca de Universal Orlando destaca por su conveniente ubicación a poca distancia de Universal y su personal generalmente amable, pero las extensas y continuas renovaciones y problemas de mantenimiento afectaron repetidamente las instalaciones, la comodidad, los niveles de ruido y la fiabilidad general.
Los huéspedes mencionan frecuentemente instalaciones cerradas o limitadas (piscina, ascensores, máquinas expendedoras/hielo, gimnasio), polvo de construcción y trabajos tempranos por la mañana, junto con cargos adicionales por el estacionamiento y las tarifas de destino. Las opiniones sobre las habitaciones son variadas y, en general, negativas: suites espaciosas y camas cómodas para algunos, pero muebles anticuados, olores a humedad, humedad y problemas ocasionales con el aire acondicionado, el agua caliente, las cerraduras, la iluminación y la televisión. Espere una excelente ubicación con desventajas derivadas de las molestias por las renovaciones y el mantenimiento variable.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las renovaciones interrumpieron significativamente las instalaciones: fallos frecuentes de los ascensores, piscina cerrada o con acceso limitado, equipos de gimnasio rotos y máquinas expendedoras/de hielo retiradas o de difícil acceso. El estacionamiento está en el lugar, pero conlleva una tarifa diaria recurrente y problemas ocasionales con la barrera/aplicación.
Reseñas de huéspedes relacionadas
4
Lucille
2 ene 2026
·
Se alojó 1 noche
Room was clean but the hotel was under construction so the pool was closed.
Room was clean but the hotel was under construction so the pool was closed.
2
Chaston
2 ene 2026
·
Se alojó 1 noche
The place was a huge construction zone. The parking ( which cost $30/day) lot was full of roll of dumpsters, trash piles, and work vehicles. The elevator floors had paper over them. There were ZERO amenities. No snacks, no breakfast. There was some coffee that was not very good and I had to ask staff to replenish the cups before I could get some. Terrible experience.
The place was a huge construction zone. The parking ( which cost $30/day) lot was full of roll of dumpsters, trash piles, and work vehicles. The elevator floors had paper over them. There were ZERO amenities. No snacks, no breakfast. There was some coffee that was not very good and I had to ask staff to replenish the cups before I could get some. Terrible experience.
8
Amanda
13 oct 2025
·
Se alojó 1 noche
The rooms were nice, the place was under construction which always means it’s going to be noisy. My biggest complaint was no vending machines even though the signage was all over. I walked the dumb halls looking for it.
The rooms were nice, the place was under construction which always means it’s going to be noisy. My biggest complaint was no vending machines even though the signage was all over. I walked the dumb halls looking for it.
2
Susan
5 oct 2025
·
Se alojó 3 noches
The hotel was under construction, so everything was dirty and materials everywhere. The exit gates were hit and miss whether they’d work. The bathroom was dirty and the door wouldn’t shut. The room was humid. We got stuck in the parking lot because construction had half the lot blocked and the gate wouldn’t work. The workout room was in disrepair and only one of four machines worked. The pool and pool are were dirty. Expect to pay for parking since you’re close to Universal. We will not be staying here again.
The hotel was under construction, so everything was dirty and materials everywhere. The exit gates were hit and miss whether they’d work. The bathroom was dirty and the door wouldn’t shut. The room was humid. We got stuck in the parking lot because construction had half the lot blocked and the gate wouldn’t work. The workout room was in disrepair and only one of four machines worked. The pool and pool are were dirty. Expect to pay for parking since you’re close to Universal. We will not be staying here again.
4
Tam
19 oct 2025
·
Se alojó 1 noche
Hotel was under complete renovation but no information was provided about this when booking. This became a major issue for us when we needed a soda at midnight and were informed they had removed ALL vending from the hotel and not bothered to think of any alternatives for guests in need. Bothered me so much I will never stay there again. Also a bit peeved about the lack of information about parking fees. I could have stayed at another hotel for the same price with parking included- and I bet they would have had a soda machine!
Hotel was under complete renovation but no information was provided about this when booking. This became a major issue for us when we needed a soda at midnight and were informed they had removed ALL vending from the hotel and not bothered to think of any alternatives for guests in need. Bothered me so much I will never stay there again. Also a bit peeved about the lack of information about parking fees. I could have stayed at another hotel for the same price with parking included- and I bet they would have had a soda machine!
8
Brene
17 nov 2025
·
Se alojó 3 noches
The room was perfect and the stuff was so sweet. The only thing I find a little ridiculous is the $30 a day to park.
The room was perfect and the stuff was so sweet. The only thing I find a little ridiculous is the $30 a day to park.
2
Eric
26 oct 2025
·
Se alojó 2 noches
filthy elevator didnt go to my floor and lobby and jalls were under construction
filthy elevator didnt go to my floor and lobby and jalls were under construction
4
William
17 mar 2025
·
Se alojó 1 noche
Only two out of five elevators were working and we are on the sixth floor so that way you said about an hour of our time believe it or not. They weren’t keeping up on cleaning the hallways and main areas. And the parking fee was ridiculous. It was over $50 for one day in one hour. The only pluses it’s walkable to Universal Studios, but I think I’d rather pick a better property further away and just drove in as Universal Studios parking might be less expensive.
Only two out of five elevators were working and we are on the sixth floor so that way you said about an hour of our time believe it or not. They weren’t keeping up on cleaning the hallways and main areas. And the parking fee was ridiculous. It was over $50 for one day in one hour. The only pluses it’s walkable to Universal Studios, but I think I’d rather pick a better property further away and just drove in as Universal Studios parking might be less expensive.
10
Ajit
28 ago 2025
·
Se alojó 3 noches
Overall property was good. When we visited a lot of the area on 1st floor was being refurbished. Overall the experience was very good. One feedback I gave the front desk was that the gym equipment was broken. hopefully they will fix it soon
Overall property was good. When we visited a lot of the area on 1st floor was being refurbished. Overall the experience was very good. One feedback I gave the front desk was that the gym equipment was broken. hopefully they will fix it soon
4
Leslie
6 mar 2025
·
Se alojó 3 noches
The room was great for the price. However, the elevators were unsafe. My husband was in one alone and it free fell from the 6th floor to the 2nd floor so fast he almost hit his head off the ceiling of the cabin. When he got off, stunned, staff’s reaction was simply ‘oh, we had someone working on that today, they said it was fixed’. Nothing more was done or said to us. FRIDAYS attached to the hotel is horrible!! Worst meals we have ever had. Most days the hotel had coffee out and then one day it just wasn’t there. No one said anything. Finally we asked and we’re told, it’s in the hall by Friday’s. sometimes we just put it out here. Nothing was actually communicated to the guests. Other than the price, we wouldn’t stay again.
The room was great for the price. However, the elevators were unsafe. My husband was in one alone and it free fell from the 6th floor to the 2nd floor so fast he almost hit his head off the ceiling of the cabin. When he got off, stunned, staff’s reaction was simply ‘oh, we had someone working on that today, they said it was fixed’. Nothing more was done or said to us. FRIDAYS attached to the hotel is horrible!! Worst meals we have ever had. Most days the hotel had coffee out and then one day it just wasn’t there. No one said anything. Finally we asked and we’re told, it’s in the hall by Friday’s. sometimes we just put it out here. Nothing was actually communicated to the guests. Other than the price, we wouldn’t stay again.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las opiniones sobre la limpieza son inconsistentes: muchos señalan olores a humedad, humedad, alfombras manchadas y baños mal mantenidos, con informes ocasionales de insectos. Otros encontraron espacios aceptables o limpios, pero los estándares varían mucho entre plantas y habitaciones.
Reseñas de huéspedes relacionadas
4
Michelle
17 nov 2025
·
Se alojó 2 noches
To start, this rating has nothing to do with the staff. In fact, the overnight manager/front desk personnel were very accommodating and kind. The owners of this hotel need to make drastic changes in their rooms. The second we opened our door, a heavy stench of mold hit us all. The room was muggy, and both beds were very moist. We requested a room change and were swiftly accommodated by the staff. However, the second room had the same issue of smelling moldy. Thankfully, the beds were not moist, so we decided to stay in the room since our stay would be short and it was late. I do not recommend this hotel to anyone, especially if you have kids or any health conditions. Serious upgrades need to be made.
To start, this rating has nothing to do with the staff. In fact, the overnight manager/front desk personnel were very accommodating and kind. The owners of this hotel need to make drastic changes in their rooms. The second we opened our door, a heavy stench of mold hit us all. The room was muggy, and both beds were very moist. We requested a room change and were swiftly accommodated by the staff. However, the second room had the same issue of smelling moldy. Thankfully, the beds were not moist, so we decided to stay in the room since our stay would be short and it was late. I do not recommend this hotel to anyone, especially if you have kids or any health conditions. Serious upgrades need to be made.
2
MASAGEDREIAN
27 jun 2025
·
Se alojó 3 noches
Room floors were dirty and bathroom tub looked like it hadn’t been cleaned. Saw bugs crawling on the floor. Checked out and reported the findings to front desk. The person just said oh sorry to hear that. I asked for receipt, she said she would send via email, I never received it and was charged the full price even though I only stayed until morning of 24th. Terrible hotel, wouldn’t recommend to anyone. Construction of lobby is going on; that can wait, they need to shut down and redo all those rooms!
Room floors were dirty and bathroom tub looked like it hadn’t been cleaned. Saw bugs crawling on the floor. Checked out and reported the findings to front desk. The person just said oh sorry to hear that. I asked for receipt, she said she would send via email, I never received it and was charged the full price even though I only stayed until morning of 24th. Terrible hotel, wouldn’t recommend to anyone. Construction of lobby is going on; that can wait, they need to shut down and redo all those rooms!
2
Noah
7 sept 2025
·
Se alojó 1 noche
The room was full of mold and we started coughing. There was so much construction and unfinished halls and rooms we couldnt even find the ice machine. No mention of construction on the website. There should not be customers staying there. I am glad, however, they agreed to a full refund. ( I have yet to see that reflected on my account) Too bad because I have enjoyed my stays at Holiday Inns before this experience.
The room was full of mold and we started coughing. There was so much construction and unfinished halls and rooms we couldnt even find the ice machine. No mention of construction on the website. There should not be customers staying there. I am glad, however, they agreed to a full refund. ( I have yet to see that reflected on my account) Too bad because I have enjoyed my stays at Holiday Inns before this experience.
4
Ashley
27 mar 2025
·
Se alojó 2 noches
I stayed here for two nights with some friends and have visited this location multiple times before without any issues. However, I noticed a significant decline in cleanliness this time around. We were on the third floor, which had a musty smell as soon as we got off the elevator. The room itself was spacious, and the beds were a decent size, but there were stains on the sheets. We had to call the front desk to request clean ones. After waiting for about an hour and calling three times, I was finally told to come down to the front desk to pick them up myself. While waiting, I overheard another guest who got onto the elevator with me from my same floor, telling someone on the phone they were switching rooms because theirs was very dirty. Later that evening, after changing the sheets and getting into bed, I noticed a roach crawling up the wall behind the television stand. At this point, I was already unsettled by the experience, and reading through other recent reviews, I saw that others had similar complaints, which only made things worse. I was so happy to leave at checkout and don’t plan to return anytime soon. It's really disappointing because this hotel is in a convenient location and used to be clean and welcoming. Additionally, the ice machine on my floor, as well as the floors above and below, were all out of order. I had to go to the first floor, down a hallway under construction, to get some. While this wasn’t a major issue, it was definitely inconvenient.
I stayed here for two nights with some friends and have visited this location multiple times before without any issues. However, I noticed a significant decline in cleanliness this time around. We were on the third floor, which had a musty smell as soon as we got off the elevator. The room itself was spacious, and the beds were a decent size, but there were stains on the sheets. We had to call the front desk to request clean ones. After waiting for about an hour and calling three times, I was finally told to come down to the front desk to pick them up myself. While waiting, I overheard another guest who got onto the elevator with me from my same floor, telling someone on the phone they were switching rooms because theirs was very dirty. Later that evening, after changing the sheets and getting into bed, I noticed a roach crawling up the wall behind the television stand. At this point, I was already unsettled by the experience, and reading through other recent reviews, I saw that others had similar complaints, which only made things worse. I was so happy to leave at checkout and don’t plan to return anytime soon. It's really disappointing because this hotel is in a convenient location and used to be clean and welcoming. Additionally, the ice machine on my floor, as well as the floors above and below, were all out of order. I had to go to the first floor, down a hallway under construction, to get some. While this wasn’t a major issue, it was definitely inconvenient.
4
Jamie
5 jul 2025
·
Se alojó 3 noches
This hotel was dirty and outdated. Bathroom had mold on the tile grout, the carpet was diagusting, the hallways were dirty and had an odor. The bedroom door handle physically fell of every time we touched it, the drywall repairs that had taken place were really poor, the sink faucet was very loose, the bethroom door didnt lock. Also the shower/toilet room was really small. There was a lot of long black hair throughout the room and bathroom.... this was not from my family. The fitted sheet for the pullout couch was visibly dirty and it took 45 minutes and a trip to the front desk to get a new one. On top of all of this, the hotel lobby was under construction. I feel like this should be disclosed when booking. There were zero nice amenities. With so many other hotels around, don't waste your time here.
This hotel was dirty and outdated. Bathroom had mold on the tile grout, the carpet was diagusting, the hallways were dirty and had an odor. The bedroom door handle physically fell of every time we touched it, the drywall repairs that had taken place were really poor, the sink faucet was very loose, the bethroom door didnt lock. Also the shower/toilet room was really small. There was a lot of long black hair throughout the room and bathroom.... this was not from my family. The fitted sheet for the pullout couch was visibly dirty and it took 45 minutes and a trip to the front desk to get a new one. On top of all of this, the hotel lobby was under construction. I feel like this should be disclosed when booking. There were zero nice amenities. With so many other hotels around, don't waste your time here.
2
J
6 ago 2025
·
Se alojó 1 noche
We are not told it would be under construction before we went. It was dirty, elevators were disgusting and had sheets on the walls and spilled liquid on the floors. Gym equipment was all broken. Extention cords hanging from celings all over. Drilling all over building the entire time. Unfriendly staff.
We are not told it would be under construction before we went. It was dirty, elevators were disgusting and had sheets on the walls and spilled liquid on the floors. Gym equipment was all broken. Extention cords hanging from celings all over. Drilling all over building the entire time. Unfriendly staff.
4
Laura
26 jul 2025
·
Se alojó 2 noches
Nada que ver con las fotos de la página, las habitaciones sucias y viejas!!!!!
Nada que ver con las fotos de la página, las habitaciones sucias y viejas!!!!!
2
Alan
22 jul 2025
·
Se alojó 2 noches
To begin with, the corridors are full of boxes, a lot of noise, the rooms are dirty and the bathroom of the room was all loose, the water was coming out, the coffee maker had hair, I reported it, but a receptionist was rude, there were cockroaches, in the bathroom she had mushrooms she reported it but they did nothing, it was a worse experience. They told me they were going to buy me back with the departure at 022 in the afternoon, but it was too much noise.
To begin with, the corridors are full of boxes, a lot of noise, the rooms are dirty and the bathroom of the room was all loose, the water was coming out, the coffee maker had hair, I reported it, but a receptionist was rude, there were cockroaches, in the bathroom she had mushrooms she reported it but they did nothing, it was a worse experience. They told me they were going to buy me back with the departure at 022 in the afternoon, but it was too much noise.
2
lora
22 oct 2025
·
Se alojó 5 noches
The only thing good about this property was it's proximity to Universal Studios. We booked this hotel 3 month in advance (June) and a couple of weeks before going we were notified the lobby was under construction. I didn't think that would be a big deal but looked for other hotels anyways. Because we were so close to our travel date at that point the prices were astronomical so we didn't have a choice. When we got to the hotel the lobby was actually the nicest cleanest part of the hotel despite it being under construction. Our room was so humid the floor and bedding were damp our whole stay. The bathroom door didn't work properly due to the humidity in the hotel. You could get stuck in there if alone. The door to the room was missing a screw on the mechanism so you had to jiggle it to close the door. It smelled very poorly in the hallways and the elevator. The only elevator that opened was the service elevator which was in very poor condition. We stay at a lot of Holiday Inns and this one does not meet their normal standards. My recommendation would be to stay somewhere else until they've renovated. We attempted to get a refund due to the conditions and was advised our "booking was nonrefundable and doesn't allow any exceptions and they're sticking with their policy and won't issue any refund, not even a partial." Zero flexibility and no apology, which is disappointing. We will think twice before booking at another Holiday Inn. Stay somewhere else.
The only thing good about this property was it's proximity to Universal Studios. We booked this hotel 3 month in advance (June) and a couple of weeks before going we were notified the lobby was under construction. I didn't think that would be a big deal but looked for other hotels anyways. Because we were so close to our travel date at that point the prices were astronomical so we didn't have a choice. When we got to the hotel the lobby was actually the nicest cleanest part of the hotel despite it being under construction. Our room was so humid the floor and bedding were damp our whole stay. The bathroom door didn't work properly due to the humidity in the hotel. You could get stuck in there if alone. The door to the room was missing a screw on the mechanism so you had to jiggle it to close the door. It smelled very poorly in the hallways and the elevator. The only elevator that opened was the service elevator which was in very poor condition. We stay at a lot of Holiday Inns and this one does not meet their normal standards. My recommendation would be to stay somewhere else until they've renovated. We attempted to get a refund due to the conditions and was advised our "booking was nonrefundable and doesn't allow any exceptions and they're sticking with their policy and won't issue any refund, not even a partial." Zero flexibility and no apology, which is disappointing. We will think twice before booking at another Holiday Inn. Stay somewhere else.
6
Tylar
13 jul 2025
·
Se alojó 1 noche
Didn't like having to pay for parking. I would rather pay more for a room than pay $120 dollars for my room, then whatever for parking, plus a deposit and then an extra 20 for some random fee. At that point i could've just stayed at a universal resort or a more expensive hotel for the same price. The hallways smelled like urine. The exit signs were literally hanging from the ceiling by their wires. The staff was friendly and the room was decent enough and very clean.
Didn't like having to pay for parking. I would rather pay more for a room than pay $120 dollars for my room, then whatever for parking, plus a deposit and then an extra 20 for some random fee. At that point i could've just stayed at a universal resort or a more expensive hotel for the same price. The hallways smelled like urine. The exit signs were literally hanging from the ceiling by their wires. The staff was friendly and the room was decent enough and very clean.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las suites son espaciosas y funcionan bien para familias, pero muchas habitaciones y baños se sienten anticuados, con baños pequeños, filtraciones de luz por la falta de cortinas opacas y ruido notable de la construcción o de las puertas del pasillo. El tamaño de las camas puede parecer más pequeño de lo esperado.
Reseñas de huéspedes relacionadas
10
sharon
20 ene 2026
·
Se alojó 1 noche
Spacious room and great location
Spacious room and great location
10
Marina
21 jun 2025
·
Se alojó 3 noches
Two bedroom suite was perfect for 7 people! Two bathrooms, kitchenette, 3’tvs. Great room, great location, great shuttle service. I would absolutely stay here again!!
Two bedroom suite was perfect for 7 people! Two bathrooms, kitchenette, 3’tvs. Great room, great location, great shuttle service. I would absolutely stay here again!!
6
Ashley
28 sept 2025
·
Se alojó 2 noches
Walking distance to Universal Studios. Under renovation. Missing blackout curtains in room making it ungodly bright .
Walking distance to Universal Studios. Under renovation. Missing blackout curtains in room making it ungodly bright .
10
Melissa
24 abr 2025
·
Se alojó 1 noche
Had a great room for 8 people - a two bedroom suite. Was very spacious and clean. Had a small issue with a smoke smell and a manager came to check on us right away. She gave us immediate options and we thought that was amazing. Both front desk and manager were courteous and great. Cant beat the location to universal!
Had a great room for 8 people - a two bedroom suite. Was very spacious and clean. Had a small issue with a smoke smell and a manager came to check on us right away. She gave us immediate options and we thought that was amazing. Both front desk and manager were courteous and great. Cant beat the location to universal!
6
jeimie johana
15 jul 2025
·
Se alojó 5 noches
Me lo imaginé mucho más bonito para ser un hotel de la cadena hollyday inn las camas eran muy pequeñas para compartir con mi esposo, me gustó la ubicación es perfecta para ir a universal
Me lo imaginé mucho más bonito para ser un hotel de la cadena hollyday inn las camas eran muy pequeñas para compartir con mi esposo, me gustó la ubicación es perfecta para ir a universal
8
Erin
10 dic 2024
·
Se alojó 3 noches
Just got back from a quick trip down. Lobby was nicely maintained but the rooms and wings were a little dated. Uneven rugs in the halls, strange water noises from what I assume was a utility room. Over all we had a decent stay right near universal. Rooms were large and dated but clean, light fixture didn’t work unless plugged/unplugged, the other light had a outlet on it that was too worn to be used, heater/ac unit had maintenance notes about the heat on it so we didn’t touch it but it was on automatically so we didn’t need to change it. Beds were clean and comfortable. The bathroom was small and could use a refresh as well but it was clean and served its purpose. They had dove amenities so that was nice too. Even with a travel team staying there it was very quiet we couldn’t hear much coming and going from other rooms and everyone was respectful with the noise level. Park transportation was easy to navigate on to but only has 4 runs to the park. Return trip home I believe only had 4 too but we ended up using an uber for our second day just for ease of time. Every employee we passed said hello and asked how we were and were fantastic to talk to. Will stay again for a quick trip but probably not for an extended trip.
Just got back from a quick trip down. Lobby was nicely maintained but the rooms and wings were a little dated. Uneven rugs in the halls, strange water noises from what I assume was a utility room. Over all we had a decent stay right near universal. Rooms were large and dated but clean, light fixture didn’t work unless plugged/unplugged, the other light had a outlet on it that was too worn to be used, heater/ac unit had maintenance notes about the heat on it so we didn’t touch it but it was on automatically so we didn’t need to change it. Beds were clean and comfortable. The bathroom was small and could use a refresh as well but it was clean and served its purpose. They had dove amenities so that was nice too. Even with a travel team staying there it was very quiet we couldn’t hear much coming and going from other rooms and everyone was respectful with the noise level. Park transportation was easy to navigate on to but only has 4 runs to the park. Return trip home I believe only had 4 too but we ended up using an uber for our second day just for ease of time. Every employee we passed said hello and asked how we were and were fantastic to talk to. Will stay again for a quick trip but probably not for an extended trip.
6
Anamary
10 oct 2025
·
Se alojó 2 noches
Check-in was ok. She didn't tell us about parking. The 2nd day I asked about parking & the gentleman was nice & gave me the information. I didn't like that parking is not included in the total. It was $30+tax additional a night on site. The 1st night around 11:05pm, I called to let them know the TV wasn't working, they told me they'd send someone. I called back around 11:25pm to ask if they were still coming by to fix the TV & the guy said he would message the engineer again. At 11:58pm, I called again and a different person (shift change) told me that the engineers leave at 11:30pm and won't be back until morning. Finally, the next day we had a nice guy come help us with the TV to get it working. The bed (king size) pillows and A/C were amazing! It was weird that the door to the room had about a 1/2 inch gap from the floor. You could see the light from the hallway coming through and see the shadow of people walking by, and hear the voice of people in the hallway much louder. Checkout day from 8:30am-11:45am every 5-10 mins a door slams loud. Found out it was the cleaning lady down the hallway cleaning rooms/letting door slam. NO sleeping in on weekends. Last day, we needed a cart, front desk guy only pointed to where they "should" be. We went to breakfast & noticed a cart in the parking lot. We told the front desk where it was, all he did was motion with shoulder, like "OH", a few hours later the cart is still outside. NOT good customer service from that guy.
Check-in was ok. She didn't tell us about parking. The 2nd day I asked about parking & the gentleman was nice & gave me the information. I didn't like that parking is not included in the total. It was $30+tax additional a night on site. The 1st night around 11:05pm, I called to let them know the TV wasn't working, they told me they'd send someone. I called back around 11:25pm to ask if they were still coming by to fix the TV & the guy said he would message the engineer again. At 11:58pm, I called again and a different person (shift change) told me that the engineers leave at 11:30pm and won't be back until morning. Finally, the next day we had a nice guy come help us with the TV to get it working. The bed (king size) pillows and A/C were amazing! It was weird that the door to the room had about a 1/2 inch gap from the floor. You could see the light from the hallway coming through and see the shadow of people walking by, and hear the voice of people in the hallway much louder. Checkout day from 8:30am-11:45am every 5-10 mins a door slams loud. Found out it was the cleaning lady down the hallway cleaning rooms/letting door slam. NO sleeping in on weekends. Last day, we needed a cart, front desk guy only pointed to where they "should" be. We went to breakfast & noticed a cart in the parking lot. We told the front desk where it was, all he did was motion with shoulder, like "OH", a few hours later the cart is still outside. NOT good customer service from that guy.
8
Samantha
29 jun 2025
·
Se alojó 4 noches
We had a suite which was lovely & roomy. The lounge area & bedroom area was very clean & nice to relax in. We had two large flat screen TVs to choose from, a safe, a fridge & a microwave. The only downside to our suite was the bathroom. It is in need of an upgrade and the shower didn’t run hot and kept changing temperature throughout my showers.
We had a suite which was lovely & roomy. The lounge area & bedroom area was very clean & nice to relax in. We had two large flat screen TVs to choose from, a safe, a fridge & a microwave. The only downside to our suite was the bathroom. It is in need of an upgrade and the shower didn’t run hot and kept changing temperature throughout my showers.
6
Alissa-Rae
24 abr 2025
·
Se alojó 5 noches
Walkable to universal, loved our 1 bedroom suite
Walkable to universal, loved our 1 bedroom suite
8
Jordan
12 oct 2025
·
Se alojó 3 noches
Had a great stay. Very convenient to Universal. Easy walk to and from the parks. Only negative is the size of the beds.
Had a great stay. Very convenient to Universal. Easy walk to and from the parks. Only negative is the size of the beds.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es variado: numerosos huéspedes elogian a los equipos de recepción amables y serviciales y a la asistencia rápida, mientras que otros informan sobre una mala comunicación, tarifas inesperadas al registrarse/salir, respuestas lentas e interrupciones tempranas o tardías del servicio de limpieza.
Reseñas de huéspedes relacionadas
2
Joshua
23 sept 2025
·
Se alojó 4 noches
Absolutely the worst stay. TLDR: Zero communication Major leak Forced to stay in room with fan + water damage Horrible mildew smell Pool closed Construction blocking all entrances Unprofessional staff We arrived at 1:00 (approx) to meet friends who had checked in earlier. They were given a room, but we were told ours wasn’t ready. No problem, we’d use the pool. Except it was closed for construction. Still manageable. At 4:00 we returned, only to be told, “oh, we’ll transfer your room.” Meanwhile, another guest mentioned they arrived at 3 and got a room immediately. Saturday morning we discovered the carpet soaked from a shower leak. We notified staff and said we’d return later that night to switch rooms. We never received any call back and returned to an overpowering mildew stench and a loud industrial air mover running in the room. When I raised the issue, the front desk treated us like the problem. The manager’s response: “What would you like me to do?” Since it was after 2am, I said I’d return the next morning. It’s now 3 days, 2 emails, and 1 call later—still no response. DoubleTree is across the street and infinitely better. Spend the extra $30–$50 a night to stay on universal property. Trust me, it’s worth it.
Absolutely the worst stay. TLDR: Zero communication Major leak Forced to stay in room with fan + water damage Horrible mildew smell Pool closed Construction blocking all entrances Unprofessional staff We arrived at 1:00 (approx) to meet friends who had checked in earlier. They were given a room, but we were told ours wasn’t ready. No problem, we’d use the pool. Except it was closed for construction. Still manageable. At 4:00 we returned, only to be told, “oh, we’ll transfer your room.” Meanwhile, another guest mentioned they arrived at 3 and got a room immediately. Saturday morning we discovered the carpet soaked from a shower leak. We notified staff and said we’d return later that night to switch rooms. We never received any call back and returned to an overpowering mildew stench and a loud industrial air mover running in the room. When I raised the issue, the front desk treated us like the problem. The manager’s response: “What would you like me to do?” Since it was after 2am, I said I’d return the next morning. It’s now 3 days, 2 emails, and 1 call later—still no response. DoubleTree is across the street and infinitely better. Spend the extra $30–$50 a night to stay on universal property. Trust me, it’s worth it.
10
Nai
27 ene 2026
·
Se alojó 1 noche
Staff was great
Staff was great
6
Niesa
14 mar 2025
·
Se alojó 2 noches
Courtney at the front Dean was super helpful and friendly.
Courtney at the front Dean was super helpful and friendly.
4
Lety
23 dic 2024
·
Se alojó 1 noche
The lobby was nice and decorated beautifully for Christmas. From there everything went downhill. They wanted to charge me extra for checking in before 4. I asked if I could check in now but get my room later since I would be back late and they said no, I had to pay an extra $25 for that. When I returned late at night I was had a surprise extra $27 fee for parking which I had to pay through a scan code. She gave me the paper with instructions but couldn’t walk me through it. She told me everything is on the paper. The halls were dark and musty. The elevators look like if they are falling apart. The beds are tiny. The bathroom has rust stains. They only left three towels for 4 adults. The AC was off. Worst Holiday Inn stay ever.
The lobby was nice and decorated beautifully for Christmas. From there everything went downhill. They wanted to charge me extra for checking in before 4. I asked if I could check in now but get my room later since I would be back late and they said no, I had to pay an extra $25 for that. When I returned late at night I was had a surprise extra $27 fee for parking which I had to pay through a scan code. She gave me the paper with instructions but couldn’t walk me through it. She told me everything is on the paper. The halls were dark and musty. The elevators look like if they are falling apart. The beds are tiny. The bathroom has rust stains. They only left three towels for 4 adults. The AC was off. Worst Holiday Inn stay ever.
8
Brent
30 may 2025
·
Se alojó 3 noches
I have to say I originally booked a Suite but found out later that it was to small for the group I had. Max went above and beyond to make sure we had a room that fit all the needs of the 10 people I was with. To be honest the hotel is under construction right now so the lobby isnt to pleasant but good things to come from what I was told. The parking is expensive being we never left the parking lot and still had to pay 82.00 for the three days we were there. Max really made the stay amazing always greeting my group when we came in or even left. The electrician that was there in the night we checked in was super friendly too, I dont recall his name but he had braids and was so helpful making sure are rooms were good as well. To check into a hotel and have a friendly professional welcome makes the start to any trip a great one. Thank you guys!!!!!
I have to say I originally booked a Suite but found out later that it was to small for the group I had. Max went above and beyond to make sure we had a room that fit all the needs of the 10 people I was with. To be honest the hotel is under construction right now so the lobby isnt to pleasant but good things to come from what I was told. The parking is expensive being we never left the parking lot and still had to pay 82.00 for the three days we were there. Max really made the stay amazing always greeting my group when we came in or even left. The electrician that was there in the night we checked in was super friendly too, I dont recall his name but he had braids and was so helpful making sure are rooms were good as well. To check into a hotel and have a friendly professional welcome makes the start to any trip a great one. Thank you guys!!!!!
6
Anamary
10 oct 2025
·
Se alojó 2 noches
Check-in was ok. She didn't tell us about parking. The 2nd day I asked about parking & the gentleman was nice & gave me the information. I didn't like that parking is not included in the total. It was $30+tax additional a night on site. The 1st night around 11:05pm, I called to let them know the TV wasn't working, they told me they'd send someone. I called back around 11:25pm to ask if they were still coming by to fix the TV & the guy said he would message the engineer again. At 11:58pm, I called again and a different person (shift change) told me that the engineers leave at 11:30pm and won't be back until morning. Finally, the next day we had a nice guy come help us with the TV to get it working. The bed (king size) pillows and A/C were amazing! It was weird that the door to the room had about a 1/2 inch gap from the floor. You could see the light from the hallway coming through and see the shadow of people walking by, and hear the voice of people in the hallway much louder. Checkout day from 8:30am-11:45am every 5-10 mins a door slams loud. Found out it was the cleaning lady down the hallway cleaning rooms/letting door slam. NO sleeping in on weekends. Last day, we needed a cart, front desk guy only pointed to where they "should" be. We went to breakfast & noticed a cart in the parking lot. We told the front desk where it was, all he did was motion with shoulder, like "OH", a few hours later the cart is still outside. NOT good customer service from that guy.
Check-in was ok. She didn't tell us about parking. The 2nd day I asked about parking & the gentleman was nice & gave me the information. I didn't like that parking is not included in the total. It was $30+tax additional a night on site. The 1st night around 11:05pm, I called to let them know the TV wasn't working, they told me they'd send someone. I called back around 11:25pm to ask if they were still coming by to fix the TV & the guy said he would message the engineer again. At 11:58pm, I called again and a different person (shift change) told me that the engineers leave at 11:30pm and won't be back until morning. Finally, the next day we had a nice guy come help us with the TV to get it working. The bed (king size) pillows and A/C were amazing! It was weird that the door to the room had about a 1/2 inch gap from the floor. You could see the light from the hallway coming through and see the shadow of people walking by, and hear the voice of people in the hallway much louder. Checkout day from 8:30am-11:45am every 5-10 mins a door slams loud. Found out it was the cleaning lady down the hallway cleaning rooms/letting door slam. NO sleeping in on weekends. Last day, we needed a cart, front desk guy only pointed to where they "should" be. We went to breakfast & noticed a cart in the parking lot. We told the front desk where it was, all he did was motion with shoulder, like "OH", a few hours later the cart is still outside. NOT good customer service from that guy.
10
CRYSTAL
18 feb 2026
·
Se alojó 4 noches
Room was great for our family! Front desk staff, maintenance and housekeepers were amazing!
Room was great for our family! Front desk staff, maintenance and housekeepers were amazing!
2
Christopher
30 oct 2025
·
Se alojó 3 noches
Everything was terrible! They apparently are in the process of turning into a courtyard by Marriott so it was a straight construction zone. So the store inside was closed, no ice or vending machines. They literally were telling people to go across the street to the double tree hotel store. The room felt like it was in the middle of being renovated so it reeked of fresh paint and everything was messy. The tv was broken and wasn't working and they didn't have any others or any other rooms available. There was constant construction noises which woke us up at 8 in the morning everyday to sawing and hammering. There was a huge water leak which set off the fire alarm for awhile. We were complaining and when we were checking out they were trying to comp some stuff. So they said they would comp the parking, it's handled by a third party but since I hadn't registered or anything for it yet she said they could. Took my license plate and said she got it all taken care of. Now just received a notice in the mail from the parking people for 150 dollars for non payment and everything. So now I'm trying to deal with this. Worst hotel stay ever!
Everything was terrible! They apparently are in the process of turning into a courtyard by Marriott so it was a straight construction zone. So the store inside was closed, no ice or vending machines. They literally were telling people to go across the street to the double tree hotel store. The room felt like it was in the middle of being renovated so it reeked of fresh paint and everything was messy. The tv was broken and wasn't working and they didn't have any others or any other rooms available. There was constant construction noises which woke us up at 8 in the morning everyday to sawing and hammering. There was a huge water leak which set off the fire alarm for awhile. We were complaining and when we were checking out they were trying to comp some stuff. So they said they would comp the parking, it's handled by a third party but since I hadn't registered or anything for it yet she said they could. Took my license plate and said she got it all taken care of. Now just received a notice in the mail from the parking people for 150 dollars for non payment and everything. So now I'm trying to deal with this. Worst hotel stay ever!
2
Tamara
13 jun 2025
·
Se alojó 2 noches
The shuttle to Universal was great! However, we were told our room was ready for early check in (later told there was a $70 fee) and it wasn’t- hadn’t been cleaned from previous guests yet.
The shuttle to Universal was great! However, we were told our room was ready for early check in (later told there was a $70 fee) and it wasn’t- hadn’t been cleaned from previous guests yet.
10
Nataly
27 may 2025
·
Se alojó 3 noches
I recently stayed at the Holiday Inn across from Universal Studios Florida and had an absolutely amazing experience from start to finish. Check-in and check-out were incredibly smooth, and the customer service was top-notch. A special shoutout to Sabrina, who went above and beyond — both over email and on the phone — to answer all my questions before I even arrived. This was my first time in Orlando, and she made me feel so prepared and welcomed. The location couldn’t be more convenient — literally right across the street from Universal! The shuttle service to the parks was perfectly on time, and honestly, the walk isn’t bad at all if you prefer that (15min) . The night before our 2-day park adventure, I even used the public transportation right outside the hotel to get to a nearby grocery store. It was super easy to navigate. I’ll definitely be staying here again on my next visit to Universal Orlando
I recently stayed at the Holiday Inn across from Universal Studios Florida and had an absolutely amazing experience from start to finish. Check-in and check-out were incredibly smooth, and the customer service was top-notch. A special shoutout to Sabrina, who went above and beyond — both over email and on the phone — to answer all my questions before I even arrived. This was my first time in Orlando, and she made me feel so prepared and welcomed. The location couldn’t be more convenient — literally right across the street from Universal! The shuttle service to the parks was perfectly on time, and honestly, the walk isn’t bad at all if you prefer that (15min) . The night before our 2-day park adventure, I even used the public transportation right outside the hotel to get to a nearby grocery store. It was super easy to navigate. I’ll definitely be staying here again on my next visit to Universal Orlando
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación excelente frente a Universal; muchos huéspedes caminan o utilizan el servicio de transporte. Práctico para restaurantes y carreteras principales.
Reseñas de huéspedes relacionadas
8
Ronald
25 nov 2024
·
Se alojó 1 noche
Convenient location, lots of parking, easy check in and check out.
Convenient location, lots of parking, easy check in and check out.
10
George
28 jun 2025
·
Se alojó 3 noches
Excellent distance to Universal Studios!
Excellent distance to Universal Studios!
10
Christine
1 jun 2025
·
Se alojó 3 noches
Great location and very clean
Great location and very clean
8
Nebi
15 jun 2025
·
Se alojó 1 noche
Can easily walk to restaurants and Universal (via a bridge). Near I-4.
Can easily walk to restaurants and Universal (via a bridge). Near I-4.
10
Jackie
8 may 2025
·
Se alojó 2 noches
Close to Universal Studio, very convenient location, easy parking
Close to Universal Studio, very convenient location, easy parking
10
JACQUELINE
30 nov 2025
·
Se alojó 2 noches
Clean room , spacious and very good location
Clean room , spacious and very good location
10
Andrea
15 dic 2025
·
Se alojó 2 noches
How close it is the park and it was great not having to drive. The TGIF was great being next door. We didn’t have drive more the first night. Will stay there again
How close it is the park and it was great not having to drive. The TGIF was great being next door. We didn’t have drive more the first night. Will stay there again
8
Christopher
14 sept 2025
·
Se alojó 3 noches
Staff is friendly and Our room was clean, the beds comfortable and the view was nice from the 10th floor.. But when we got there they seem to be expanding the lobby and adding a couple new things so there was a bit of construction but besides that it was a nice stay . Also the hotel is connected to a TGI Friday’s and the food is pretty good. Also walking distance to universal and the premium outlets 👍
Staff is friendly and Our room was clean, the beds comfortable and the view was nice from the 10th floor.. But when we got there they seem to be expanding the lobby and adding a couple new things so there was a bit of construction but besides that it was a nice stay . Also the hotel is connected to a TGI Friday’s and the food is pretty good. Also walking distance to universal and the premium outlets 👍
8
Brittany
22 sept 2025
·
Se alojó 1 noche
great location, right across from universal
great location, right across from universal
10
Laura
17 sept 2025
·
Se alojó 1 noche
Perfect location less than 5 minutes from Universal Studios/City Walk.
Perfect location less than 5 minutes from Universal Studios/City Walk.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
No hay desayuno gratuito; las opciones son principalmente a través del buffet adjunto de TGI Fridays, que a varios les parece caro y limitado para comer algo rápido. Los bocadillos y el café en el lugar son inconsistentes, y las máquinas expendedoras a menudo no estaban disponibles durante las renovaciones.
Reseñas de huéspedes relacionadas
6
Laressa
5 oct 2025
·
Se alojó 2 noches
There was not a disclosure before I booked that it was being renovated. There were no vending or ice machines, no bar or food service unless you walked over to TGIFridays. There were also sugar ants in my room. They did try to help and sent housekeeping up to do a full cleaning however, the ants came back. The day I checked in the staff was great. The day I left, it was not. She had wrong information and when another guest tried to hand her an ice bucket, she literally said she deal with that and refused to take it. I took it to my room.
There was not a disclosure before I booked that it was being renovated. There were no vending or ice machines, no bar or food service unless you walked over to TGIFridays. There were also sugar ants in my room. They did try to help and sent housekeeping up to do a full cleaning however, the ants came back. The day I checked in the staff was great. The day I left, it was not. She had wrong information and when another guest tried to hand her an ice bucket, she literally said she deal with that and refused to take it. I took it to my room.
8
Stephanie
6 jul 2025
·
Se alojó 7 noches
Our overall stay was pleasant. We booked the two bedroom two bath suite for one week. Housekeeping did come each day asking if we needed service so that was nice. The rooms the rooms are dated with old decor. The couch had a hole in it to pull out bed is not comfortable at all so we just put the sheet on the cushions and slept on the couch instead of pulling the bed itself out. The beds however were very comfortable. One of the bedrooms did have a slight problem with ants. Nothing unbearable but with all the rain from the whole week it was to be expected. Hotel parking to me was a big issue at $25 day plus tax for a week it cost $200 for the week just for parking! The hotel does not offer a free continental breakfast. Friday's restaurant is connected to the hotel. With each adult you do receive two kids that eat free at the Fridays. Breakfast was $18 a person so really not feasible. You also get two free meals with breakfast lunch and dinner for children so it did help some. In my opinion breakfast is really not worth the price. There are several dining optionswithin a couple of blocks. The hotel itself is in a prime location directly across from Universal if you do need to take the shuttle remember you need to do 24 hours reservation in advance or you cannot ride. We chose to just drive because the pickup times were little bit too far out than what we needed parking for Universal is $32 a day. Overall a great stay and would definitely book again.
Our overall stay was pleasant. We booked the two bedroom two bath suite for one week. Housekeeping did come each day asking if we needed service so that was nice. The rooms the rooms are dated with old decor. The couch had a hole in it to pull out bed is not comfortable at all so we just put the sheet on the cushions and slept on the couch instead of pulling the bed itself out. The beds however were very comfortable. One of the bedrooms did have a slight problem with ants. Nothing unbearable but with all the rain from the whole week it was to be expected. Hotel parking to me was a big issue at $25 day plus tax for a week it cost $200 for the week just for parking! The hotel does not offer a free continental breakfast. Friday's restaurant is connected to the hotel. With each adult you do receive two kids that eat free at the Fridays. Breakfast was $18 a person so really not feasible. You also get two free meals with breakfast lunch and dinner for children so it did help some. In my opinion breakfast is really not worth the price. There are several dining optionswithin a couple of blocks. The hotel itself is in a prime location directly across from Universal if you do need to take the shuttle remember you need to do 24 hours reservation in advance or you cannot ride. We chose to just drive because the pickup times were little bit too far out than what we needed parking for Universal is $32 a day. Overall a great stay and would definitely book again.
2
Chaston
2 ene 2026
·
Se alojó 1 noche
The place was a huge construction zone. The parking ( which cost $30/day) lot was full of roll of dumpsters, trash piles, and work vehicles. The elevator floors had paper over them. There were ZERO amenities. No snacks, no breakfast. There was some coffee that was not very good and I had to ask staff to replenish the cups before I could get some. Terrible experience.
The place was a huge construction zone. The parking ( which cost $30/day) lot was full of roll of dumpsters, trash piles, and work vehicles. The elevator floors had paper over them. There were ZERO amenities. No snacks, no breakfast. There was some coffee that was not very good and I had to ask staff to replenish the cups before I could get some. Terrible experience.
6
Marisabel
19 ene 2025
·
Se alojó 2 noches
Muy centrico. Las habitaciones son un poco viejas y la limpieza no es tan buena. El parqueo es costoso por noche. No incluye desayuno. Hay buffet desayuno de Fraidays con costo adicional. En general esta bien.
Muy centrico. Las habitaciones son un poco viejas y la limpieza no es tan buena. El parqueo es costoso por noche. No incluye desayuno. Hay buffet desayuno de Fraidays con costo adicional. En general esta bien.
4
Tam
19 oct 2025
·
Se alojó 1 noche
Hotel was under complete renovation but no information was provided about this when booking. This became a major issue for us when we needed a soda at midnight and were informed they had removed ALL vending from the hotel and not bothered to think of any alternatives for guests in need. Bothered me so much I will never stay there again. Also a bit peeved about the lack of information about parking fees. I could have stayed at another hotel for the same price with parking included- and I bet they would have had a soda machine!
Hotel was under complete renovation but no information was provided about this when booking. This became a major issue for us when we needed a soda at midnight and were informed they had removed ALL vending from the hotel and not bothered to think of any alternatives for guests in need. Bothered me so much I will never stay there again. Also a bit peeved about the lack of information about parking fees. I could have stayed at another hotel for the same price with parking included- and I bet they would have had a soda machine!
6
Luis
16 may 2025
·
Se alojó 3 noches
The pool was nice. Outside of that the carpet was filthy, the toilet when I entered the room was dirty with feces, the staff was relatively friendly, but they did not stand out to me. No complimentary breakfast or parking was also frustrating.
The pool was nice. Outside of that the carpet was filthy, the toilet when I entered the room was dirty with feces, the staff was relatively friendly, but they did not stand out to me. No complimentary breakfast or parking was also frustrating.
8
Fabiola
6 jun 2025
·
Se alojó 2 noches
The location was great. The housekeeping was amazing. I did not appreciate the parking and other was an extra fee. And the breakfast was not includ
The location was great. The housekeeping was amazing. I did not appreciate the parking and other was an extra fee. And the breakfast was not includ
6
Gina
19 may 2025
·
Se alojó 2 noches
Breakfast was supposed to be included but was not so the front desk lady said it would be an additional $17.95 then offered to waive the Breakfast fee but charged me anyway due to not receiving a large enough tip.
Breakfast was supposed to be included but was not so the front desk lady said it would be an additional $17.95 then offered to waive the Breakfast fee but charged me anyway due to not receiving a large enough tip.
8
eric
5 nov 2025
·
Se alojó 3 noches
Breakfast was only offered through Fridays. They only have a buffet. Nothing for a quick snack or sandwich at any time. Only one oerson that we saw trying to work with everyone. Pricey if you just need a small breakfast
Breakfast was only offered through Fridays. They only have a buffet. Nothing for a quick snack or sandwich at any time. Only one oerson that we saw trying to work with everyone. Pricey if you just need a small breakfast
8
Mark
2 abr 2025
·
Se alojó 3 noches
There was no free breakfast or even coffee because the hotel was tight up against a TGI Fridays where breakfast was available for $18 buffet. Other than that everything was ok. The staff was very friendly and very helpful!!!!!!
There was no free breakfast or even coffee because the hotel was tight up against a TGI Fridays where breakfast was available for $18 buffet. Other than that everything was ok. The staff was very friendly and very helpful!!!!!!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Sergio jose
hace 2 semanas
·
Se alojó 2 noches
Buena atencion de parte de todo el personal
Buena atencion de parte de todo el personal
8
Kathya
26 jul 2026
·
Se alojó 3 noches
Todo muy lindo y se agradece que tengan el transporte hacia universal
Todo muy lindo y se agradece que tengan el transporte hacia universal
10
Ricardo
17 jul 2026
·
Se alojó 6 noches
Excelente!! El servicio de recepción el mejor Fabiana y Kelly! Las mejores
Excelente!! El servicio de recepción el mejor Fabiana y Kelly! Las mejores
10
Victor Hugo
17 jul 2026
·
Se alojó 1 noche
Todo maravilloso. La ubicación perfecta. Lo único que no entendimos fue cómo funcionaba su sistema de Limpieza en el cuarto había días que lo limpiaba. Había días que sólo se llevaban la basura. Había días que nos dejaban las camas destendidas. Nada de que preocuparse pero raro. El resto del hotel, el personal, sobre todo, Fabiana en recepción y Kelly Toms excelentes!. Regreso sin dudarlo
Todo maravilloso. La ubicación perfecta. Lo único que no entendimos fue cómo funcionaba su sistema de Limpieza en el cuarto había días que lo limpiaba. Había días que sólo se llevaban la basura. Había días que nos dejaban las camas destendidas. Nada de que preocuparse pero raro. El resto del hotel, el personal, sobre todo, Fabiana en recepción y Kelly Toms excelentes!. Regreso sin dudarlo
10
Jose
1 jul 2026
·
Se alojó 4 noches
Perfecto muchas gracias
Perfecto muchas gracias
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 16:00 a 00:30
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-13: 122.22834057228089USD
- 2026-10-14: 148.17320277523805USD
- 2026-10-15: 180.48219358242798USD
- 2026-10-16: 216.83882461203004USD
- 2026-10-17: 232.53624657156374USD
- 2026-10-18: 90.01220264813233USD
- 2026-10-19: 86.01273767738343USD
- 2026-10-20: 86.08471546903992USD
- 2026-10-21: 85.3204301215973USD
- 2026-10-22: 98.63756404170228USD
- 2026-10-23: 279.2124573267212USD
- 2026-10-24: 279.2124573267212USD
- 2026-10-25: 86.39689722703552USD
- 2026-10-26: 86.39689722703552USD
- 2026-10-27: 85.69951769633484USD
- 2026-10-28: 86.39689722703552USD
- 2026-10-29: 85.7477099680481USD
- 2026-10-30: 129.62762011045837USD
- 2026-10-31: 127.44099471051025USD
- 2026-11-01: 102.05880685214234USD
- 2026-11-02: 88.2591630231781USD
- 2026-11-03: 96.82781360998536USD
- 2026-11-04: 102.54066999909973USD
- 2026-11-05: 89.9640188864441USD
- 2026-11-06: 114.97276131666565USD
- 2026-11-07: 114.97276131666565USD
- 2026-11-08: 102.15518288554382USD
- 2026-11-09: 102.05880685214234USD
- 2026-11-10: 102.05880685214234USD
- 2026-11-11: 101.79030705259704USD
- 2026-11-12: 103.75737380691528USD
- 2026-11-13: 115.40644070193481USD
- 2026-11-14: 117.4302693231659USD
- 2026-11-15: 102.54066999909973USD
- 2026-11-16: 102.05880685214234USD
- 2026-11-17: 102.05880685214234USD
- 2026-11-18: 102.16706288047791USD
- 2026-11-19: 102.05880685214234USD
- 2026-11-20: 115.10527942634583USD
- 2026-11-21: 115.52690861618042USD
- 2026-11-22: 102.44430247572328USD
- 2026-11-23: 102.05880685214234USD
- 2026-11-24: 102.05880685214234USD
- 2026-11-25: 102.16706288047791USD
- 2026-11-26: 102.44430247572328USD
- 2026-11-27: 114.97276131666565USD
- 2026-11-28: 115.40644070193481USD
- 2026-11-29: 102.44430247572328USD
- 2026-11-30: 102.44430247572328USD
- 2026-12-01: 103.75737380691528USD
- 2026-12-02: 102.44430247572328USD
- 2026-12-03: 102.54066999909973USD
- 2026-12-04: 116.6347266538086USD
- 2026-12-05: 115.40644070193481USD
- 2026-12-06: 102.16706288047791USD
- 2026-12-07: 102.16706288047791USD
- 2026-12-08: 102.05880685214234USD
- 2026-12-09: 102.44430247572328USD
- 2026-12-10: 102.44430247572328USD
- 2026-12-11: 116.51630965559387USD
- 2026-12-12: 115.40644070193481USD
- 2026-12-13: 103.37188669335937USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 21 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Piscina disponible de 09:00 a 20:00.
- Se ofrece alojamiento gratuito a un máximo de 3 menores de hasta 17 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Se recomienda acceder a este alojamiento en coche.
- Es posible realizar el registro de salida sin contacto personal.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Desayuno a la carta: entre 12.50 y 15.50 USD por adulto; entre 8.00 y 12.50 USD por menor (precio aproximado)
- Aparcamiento: 30.00 USD por noche (entrada y salida libre)
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Salones para banquetes
Caja fuerte
Cajero automático
Consigna de equipajes
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Aparcamiento
Aparcamiento
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito
General
Restaurante
Habitaciones para no fumadores
Mesas y zona de picnic
Habitación familiar
Beach Sun Loungers
Valla alrededor de la piscina
Snack Bar/Deli
Wheelchair Accessible (Limited)
Actividades
Piscina
Piscina infantil
Piscina al aire libre
Piscina climatizada al aire libre
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)