We arrived early. Room 234. Unpacked the car and headed to family members house. We arrived back to the room around 12a. Went to take a shower and the bathroom was disgusting. It was not clean. There was mold around the outside of the tub and inside around caulking. There was debris in the tub from idk what!The floors were dirty and sticky threw out the entire room to the point my sandles were sticking. The ac unit was filthy! It also had mold around it. When pulling back the covers the fitted sheet had a hole and stain on it looking dirty. The headboards were dirty. Not to mention the hallways needed vacuuming really bad. When I went to the office to complain regarding the room his response was I reserved a smoking room. So smoking rooms must not be cleaned! Because the room was unacceptable. He did move us to another room which was much better and cleaner but the window was open and the screen was damaged and broke! So needless to say I will not be back to this hotel!
We arrived early. Room 234. Unpacked the car and headed to family members house. We arrived back to the room around 12a. Went to take a shower and the bathroom was disgusting. It was not clean. There was mold around the outside of the tub and inside around caulking. There was debris in the tub from idk what!The floors were dirty and sticky threw out the entire room to the point my sandles were sticking. The ac unit was filthy! It also had mold around it. When pulling back the covers the fitted sheet had a hole and stain on it looking dirty. The headboards were dirty. Not to mention the hallways needed vacuuming really bad. When I went to the office to complain regarding the room his response was I reserved a smoking room. So smoking rooms must not be cleaned! Because the room was unacceptable. He did move us to another room which was much better and cleaner but the window was open and the screen was damaged and broke! So needless to say I will not be back to this hotel!
