Courtyard by Marriott Huntsville University Drive

The entrance/parking lot was clean. The room was clean as well. I liked that it was kind of hidden behind another store. Most of the attractions were no more than 5 min away.

Love it there the only hotel i stay at when i come to Huntsville

Staff was very friendly and helpful. The rooms were very nice and clean. Cons of my stay there are no microwaves in the rooms, the only microwave available is in the lobby and it was pretty dirty. Also breakfast is not complimentary, there is a bistro in the hotel but you have to purchase all meals including coffee, so that was disappointing.

The front receptionist was the only thing nice about this hotel. My first room had not heat. They switched us from a double bed room to a king with a pull out due to them not have any other availability. The new room’s bathroom locked from the outside, allowing someone to be able to lock you in. One of the outlets in the bathroom did not work and it had no iron. Our key card got deactivated a few times which meant a trip back to the front desk. We had a few in our group that their key cards could open all the doors throughout the hotel. It was a poor choice of hotel, but we had to stay there due to the tournament we were playing in was a stay to play. A refund would be nice.

The check-in was unsatisfactory. The assigned room had not been cleaned and prepared when I arrived. However, the front desk clerk was very efficient in correcting the situation, and the remainder of our stay was satisfactory. I was unable to figure how to set the room thermostat to give the desired comfort, but overall, the room temperature was satisfactory.