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Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

US$ 142

/ noite

Média para setembro

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center - Image 1

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center - Quarto

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center - Quarto

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center - Vista do quarto

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center - Recepção

Selecione datas para ver preços e disponibilidade

US$ 142

/ noite

Média para setembro

Média de preços por mês

Em Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center, a diária custa em média US$ 134 no mês mais barato (dezembro) e US$ 214 no mês mais caro (abril), com base nos últimos 12 meses.

Preço médio da diária em Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 163
fevereiro	US$ 187
março	US$ 210
abril	US$ 214
maio	US$ 178
junho	US$ 158
julho	US$ 171
agosto	US$ 141
setembro	US$ 142
outubro	US$ 174
novembro	US$ 165
dezembro	US$ 134

Mais caro: abril (aprox. US$ 214)

Mais barato: dezembro (aprox. US$ 134)

Sobre esta propriedade

Não perca as atividades de recreação, como uma piscina interna e uma academia aberta 24 horas. este hotel em estilo Art Déco também oferece Wi-Fi (sobretaxa), serviços de concierge e loja de presentes/banca de jornal.

Comodidades

Não perca as atividades de recreação, como uma piscina interna e uma academia aberta 24 horas. este hotel em estilo Art Déco também oferece Wi-Fi (sobretaxa), serviços de concierge e loja de presentes/banca de jornal.

Comodidades

As comodidades presentes incluem check-in expresso, check-out expresso e jornais de cortesia no saguão. Hotel possui um espaço de 8361 metros quadrados, contendo um centro de conferências e 50 salas de reunião, e é o local ideal para quem está planejando eventos em Frisco. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.

Jantar

Para saborear um delicioso almoço ou jantar, vá ao Lobby Bar, um charmoso bar/lounge especializado em pratos da culinária americana. Outra opção é experimentar os petiscos servidos na cafeteria. Junte-se aos outros hóspedes em uma recepção de cortesia, oferecida diariamente. Café da manhã completo grátis é servido diariamente, entre 6h e 9h.

Quartos

Sinta-se em casa em um de nossos 330 quartos com geladeiras e micro-ondas. Sua cama apresenta roupas de cama premium, e todos os quartos incluem sofá-cama Casal. Nos quartos, você encontra TVs de tela plana 37 polegadas com canais a cabo para a sua diversão, além de Wi-Fi (sobretaxa) para navegar na web. Banheiro privativo com chuveiro/banheira combinados apresenta produtos de toalete de cortesia e secadores de cabelo.

Localização

Com boas opções de transporte para o centro de convenções em Frisco, Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center fica a apenas 5 minutos de carro de Stonebriar Centre Mall e de Legacy West. Este hotel para famílias fica a 18,9 km de University of Texas at Dallas e a 20,3 km de Galleria Dallas.

Lugares próximos

Comerica Center(0.2 milhas)
Stonebriar Centre Mall(0.3 milhas)
Riders Field(0.3 milhas)
KidZania USA(0.4 milhas)
HALL Park(0.5 milhas)
The Star District(0.8 milhas)
The Boardwalk at Granite Park(1 milhas)
Ford Center(1.2 milhas)
Legacy West(1.4 milhas)
Baylor Scott & White Medical Center - Frisco(1.7 milhas)
Stonebriar Community Church(1.8 milhas)
The Shops at Legacy(1.8 milhas)
Children's Medical Center Plano(2 milhas)
Westin Stonebriar Resort Golf Course(2.1 milhas)
Sede da Toyota Motor na América do Norte(2.1 milhas)
Aeroporto Nacional de McKinney (DTX)(15.1 milhas)
Aeroporto Love Field (DAL)(21.4 milhas)
Aeroporto Internacional de Dallas-Fort Worth (DFW)(22 milhas)

Serviço de lavanderia
Elevador
Funcionários multilíngues
Cofre
Aluguel de bicicletas
Campo de golfe (na proximidade)

Localização

7600 John Q Hammons Dr, Frisco, Texas, Estados Unidos

Comerica Center (0.2 milhas)

Stonebriar Centre Mall (0.3 milhas)

Riders Field (0.3 milhas)

KidZania USA (0.4 milhas)

HALL Park (0.5 milhas)

The Star District (0.8 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes

8.4

Muito bom

Com base em 1.052 avaliações verificadas

Quem se hospeda aqui?

Negócios

44%

Casal

14%

Famílias

32%

Grupos

5%

Viajantes individuais

3%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center, hóspedes frequentemente elogiam a simpatia da equipe, as suítes espaçosas e o café da manhã feito na hora, ao mesmo tempo em que mencionam problemas recorrentes de manutenção, limpeza e sinais de desgaste, além de ruído ocasional, lentidão dos elevadores e estacionamento pago.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center, hóspedes frequentemente elogiam a simpatia da equipe, as suítes espaçosas e o café da manhã feito na hora, ao mesmo tempo em que mencionam problemas recorrentes de manutenção, limpeza e sinais de desgaste, além de ruído ocasional, lentidão dos elevadores e estacionamento pago.

Muitos apreciam a localização ao lado do estádio RoughRiders e do Stonebriar Centre, com opções de restaurantes e lojas a uma curta distância a pé. Os hóspedes valorizam o coquetel gratuito oferecido à noite, embora alguns relatem filas longas ou petiscos limitados em horários de pico. Algumas avaliações também mencionam interrupções nos serviços, como hidromassagem fechada, piscina fria, interrupções temporárias no fornecimento de água e ar condicionado ou água quente inconsistentes nos quartos. No geral, é adequado para viajantes que priorizam espaço e localização em detrimento de acabamentos mais novos.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

As instalações são um pouco inconsistentes: a piscina interna às vezes está fria e a hidromassagem está fechada, os elevadores podem ser lentos e máquinas de gelo estavam fora de serviço em vários andares. O estacionamento é pago em um estacionamento; o serviço de valet e a academia recebem comentários positivos ocasionais.

Avaliações dos hóspedes relacionadas

10

Jennifer

14 de set. de 2025

·

Hospedou-se por 1 noite

Love it here! The omelet bar is great! All of the ice machines were out of order during my stay, but other than that everything is good.

Love it here! The omelet bar is great! All of the ice machines were out of order during my stay, but other than that everything is good.

6

michael

12 de abr. de 2025

·

Hospedou-se por 1 noite

Everything just needs updating. Hot tub closed. Coffee shop closed. Furniture broken. Mold in shower. Property is showing it’s age

Everything just needs updating. Hot tub closed. Coffee shop closed. Furniture broken. Mold in shower. Property is showing it’s age

4

Charvett

6 de dez. de 2022

·

Hospedou-se por 19.330 noites

Do not advertise amenities that are not available. The hot tub and freezing cold indoor pool was disappointing. I booked primarily for these amenities.

Do not advertise amenities that are not available. The hot tub and freezing cold indoor pool was disappointing. I booked primarily for these amenities.

8

Jeanette Busby

26 de jun. de 2023

·

Hospedou-se por 2 noites

My only concern was that the elevators weren't all working properly...with it being a convention going on with lots of people...it was pretty crowded and it took longer to get an elevator a few times.

My only concern was that the elevators weren't all working properly...with it being a convention going on with lots of people...it was pretty crowded and it took longer to get an elevator a few times.

10

Ricky

22 de set. de 2025

·

Hospedou-se por 1 noite

The in process was great. Hotels.com had already charged my card. Front desk guy look up my information and i was all set to go. Room was clean and fresh. The view of the mall was great. Valet was great too greeting me by name and got my car right away.

The in process was great. Hotels.com had already charged my card. Front desk guy look up my information and i was all set to go. Room was clean and fresh. The view of the mall was great. Valet was great too greeting me by name and got my car right away.

8

Anthony

28 de jul. de 2025

·

Hospedou-se por 1 noite

Parking should be included in the hotel stay. A surprise $22 charge for the right to park where I'm already paying to stay is ridiculous. Hotel was fine otherwise, as expected.

Parking should be included in the hotel stay. A surprise $22 charge for the right to park where I'm already paying to stay is ridiculous. Hotel was fine otherwise, as expected.

4

Dave

22 de ago. de 2025

·

Hospedou-se por 3 noites

Room was dirty, stained couch. No ice machines on 6th thru 12 floors. Front desk was unaware of this.

Room was dirty, stained couch. No ice machines on 6th thru 12 floors. Front desk was unaware of this.

8

Ashley

27 de jan. de 2025

·

Hospedou-se por 1 noite

I was here for work but it was very nice. The gym is a little small but has what you need.

I was here for work but it was very nice. The gym is a little small but has what you need.

4

Tamathy

4 de nov. de 2025

·

Hospedou-se por 3 noites

No ice machines & the elevators were extremely slow. I’m sure one of the four wasn’t working.

No ice machines & the elevators were extremely slow. I’m sure one of the four wasn’t working.

6

Debra

11 de dez. de 2022

·

Hospedou-se por 2 noites

-Lobby was very nice and clean. -The pool was cold and there is no hot tub. The hot tub has been tiled over. There were holes in the wall of the pool area bathroom. -The guest room was a lot smaller than I expected. The room tub had black tape by the wall. The tub had been fixed in places with putty. The toilet seat was peeling. -From the outside, we could see into our room if we left the curtains open. -The breakfast was good. -It was in a nice neighborhood with convenient drive to restaurants and shopping.

-Lobby was very nice and clean. -The pool was cold and there is no hot tub. The hot tub has been tiled over. There were holes in the wall of the pool area bathroom. -The guest room was a lot smaller than I expected. The room tub had black tape by the wall. The tub had been fixed in places with putty. The toilet seat was peeling. -From the outside, we could see into our room if we left the curtains open. -The breakfast was good. -It was in a nice neighborhood with convenient drive to restaurants and shopping.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Os comentários sobre a limpeza são mistos: embora muitos hóspedes relatem quartos limpos, outros citam cabelos, manchas, odores, mofo, pragas e banheiros ou roupas de cama mal limpos. A consistência da limpeza varia.

Avaliações dos hóspedes relacionadas

10

Roger

26 de mai. de 2025

·

Hospedou-se por 2 noites

Very clean hotel. Nice breakfast.

Very clean hotel. Nice breakfast.

2

Nina

31 de jul. de 2025

·

Hospedou-se por 2 noites

Totally disappointed and not like other Embassy Suites properties. Roach infectation on the 4th floor and very bad house keeping. Too expensive for this type of service.

Totally disappointed and not like other Embassy Suites properties. Roach infectation on the 4th floor and very bad house keeping. Too expensive for this type of service.

2

Anu

3 de ago. de 2025

·

Hospedou-se por 4 noites

Embassy Suites Stonebriar Dallas I want to start by acknowledging the staff, who were genuinely kind and did their best to help throughout my stay. Every person I interacted with was polite, responsive, and tried to make things right when issues came up. Unfortunately, the overall cleanliness of the hotel was far below expectations. I had to change rooms twice due to unacceptable conditions. Both bathrooms I encountered had visible mold, especially around the toilets, and the toilets themselves were not properly cleaned. There was black mold around the rims, which is a serious hygiene concern. Additionally, the air vents outside the rooms were covered in thick dust and grime, suggesting that air ducts throughout the hotel haven’t been cleaned in quite some time. This not only looks bad but also raises concerns about air quality and health. It's clear the hotel is in need of deep cleaning and maintenance, especially in guest bathrooms and HVAC systems. While I appreciate the staff’s efforts, the physical condition of the rooms made for a disappointing and uncomfortable stay.

Embassy Suites Stonebriar Dallas I want to start by acknowledging the staff, who were genuinely kind and did their best to help throughout my stay. Every person I interacted with was polite, responsive, and tried to make things right when issues came up. Unfortunately, the overall cleanliness of the hotel was far below expectations. I had to change rooms twice due to unacceptable conditions. Both bathrooms I encountered had visible mold, especially around the toilets, and the toilets themselves were not properly cleaned. There was black mold around the rims, which is a serious hygiene concern. Additionally, the air vents outside the rooms were covered in thick dust and grime, suggesting that air ducts throughout the hotel haven’t been cleaned in quite some time. This not only looks bad but also raises concerns about air quality and health. It's clear the hotel is in need of deep cleaning and maintenance, especially in guest bathrooms and HVAC systems. While I appreciate the staff’s efforts, the physical condition of the rooms made for a disappointing and uncomfortable stay.

4

Amber

9 de set. de 2025

·

Hospedou-se por 1 noite

The room was outdated and had a stuffy smell. The biggest problem was the stain we found on the side of the mattress cover. I did a google search and it said could be bed bugs. That creeped me out and we left super early.

The room was outdated and had a stuffy smell. The biggest problem was the stain we found on the side of the mattress cover. I did a google search and it said could be bed bugs. That creeped me out and we left super early.

2

Jennifer

20 de abr. de 2025

·

Hospedou-se por 2 noites

This hotel was fine—until it wasn’t. We stayed for two nights. The first night was unremarkable but generally okay. The second night, however, was a different story. There was constant banging and rattling all night, possibly from the pipes or the AC—we couldn’t tell. Then the AC stopped working properly altogether. Despite lowering the thermostat repeatedly, the room never cooled below 72°F (we had a baby monitor that tracked the temperature). That might not sound terrible, but with no fan in the bathroom, the room quickly became hot and humid. That same night, while playing with our child, we discovered some old French fries on the floor—definitely not ours—raising serious questions about the cleanliness of the room. On checkout day, two of the elevators were broken, so getting downstairs was a nightmare. Concierge offered to help with our luggage, but due to the elevator issue, we had to split up. The staff member who “helped” us ended up leaving our bags unattended outside with lots of foot traffic around. That felt careless and unsafe. Between the noise, broken AC, cleanliness concerns, and lack of care with our belongings, we definitely won’t be staying here again—and we wouldn’t recommend it to others either.

This hotel was fine—until it wasn’t. We stayed for two nights. The first night was unremarkable but generally okay. The second night, however, was a different story. There was constant banging and rattling all night, possibly from the pipes or the AC—we couldn’t tell. Then the AC stopped working properly altogether. Despite lowering the thermostat repeatedly, the room never cooled below 72°F (we had a baby monitor that tracked the temperature). That might not sound terrible, but with no fan in the bathroom, the room quickly became hot and humid. That same night, while playing with our child, we discovered some old French fries on the floor—definitely not ours—raising serious questions about the cleanliness of the room. On checkout day, two of the elevators were broken, so getting downstairs was a nightmare. Concierge offered to help with our luggage, but due to the elevator issue, we had to split up. The staff member who “helped” us ended up leaving our bags unattended outside with lots of foot traffic around. That felt careless and unsafe. Between the noise, broken AC, cleanliness concerns, and lack of care with our belongings, we definitely won’t be staying here again—and we wouldn’t recommend it to others either.

4

Jeff

22 de fev. de 2025

·

Hospedou-se por 1 noite

Dirty washcloth with hair in tub pubic hair on toilet seat and toilet. Pair of socks left on bathroom floor. Water in bathtub would not fully shut off so listened to water drip all night.

Dirty washcloth with hair in tub pubic hair on toilet seat and toilet. Pair of socks left on bathroom floor. Water in bathtub would not fully shut off so listened to water drip all night.

10

Amelia

27 de nov. de 2025

·

Hospedou-se por 1 noite

Room was clean and staff was very welcoming

Room was clean and staff was very welcoming

2

Juana

3 de set. de 2025

·

Hospedou-se por 2 noites

There were crickets in my room BLACK BIG CRICKETS the bathrooms all dirty without toilet paper it was nasty

There were crickets in my room BLACK BIG CRICKETS the bathrooms all dirty without toilet paper it was nasty

6

Myra

27 de dez. de 2025

·

Hospedou-se por 2 noites

Bathroom was dirty. Hair in corner and tub. Tub drain would not stay open to drain. Hot water on sink leaked all over counter when on. Dirty black sock in corner of the room near bed. Hotel lobby was nice and breakfast was fine.

Bathroom was dirty. Hair in corner and tub. Tub drain would not stay open to drain. Hot water on sink leaked all over counter when on. Dirty black sock in corner of the room near bed. Hotel lobby was nice and breakfast was fine.

4

Laura

19 de set. de 2025

·

Hospedou-se por 1 noite

The lobby and bar area are very nice and well-kept. The staff was very welcoming and kind. The parking convenience was GREAT. The room, however, was a different story. When we walked in, the windows were wide open with the curtains blowing in both the sitting area of the suite and the bedroom. The room smelled of stale cigarette smoke, which we quickly suspected was why the windows were left open. The footstool in the suite had what appeared to be dried vomit on it. One of the dresser drawers had holes through it like someone had tried kicking it in. After all this, we just felt like the rest of the room was unclean. We decided not to say anything since our stay was for one night and the hotel was full. Will not stay there again.

The lobby and bar area are very nice and well-kept. The staff was very welcoming and kind. The parking convenience was GREAT. The room, however, was a different story. When we walked in, the windows were wide open with the curtains blowing in both the sitting area of the suite and the bedroom. The room smelled of stale cigarette smoke, which we quickly suspected was why the windows were left open. The footstool in the suite had what appeared to be dried vomit on it. One of the dresser drawers had holes through it like someone had tried kicking it in. After all this, we just felt like the rest of the room was unclean. We decided not to say anything since our stay was for one night and the hotel was full. Will not stay there again.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

As suítes são espaçosas, com algumas vistas ótimas do estádio e camas geralmente confortáveis. Muitos notam móveis datados e problemas no quarto, como o desempenho do ar condicionado, portas ou fechaduras e TVs, além de ruído ocasional de eventos ou elevadores.

Avaliações dos hóspedes relacionadas

10

Kayla

18 de ago. de 2025

·

Hospedou-se por 1 noite

The Ballpark View from the 10th Floor was AMAZING, now we just need to come back on a game day!

The Ballpark View from the 10th Floor was AMAZING, now we just need to come back on a game day!

6

Micha

23 de fev. de 2025

·

Hospedou-se por 2 noites

Overall it’s a good and affordable place to stay. However, the tv did not work and the toilet kept making a bubbling noise all night and was hard to flush. Around 11:30 at night there were people being extremely loud throwing a birthday party in the middle. Thankfully the rooms block out a lot of the sound but I still thought the staff would have told them to be quieter. All of the staff were really nice and helpful!!

Overall it’s a good and affordable place to stay. However, the tv did not work and the toilet kept making a bubbling noise all night and was hard to flush. Around 11:30 at night there were people being extremely loud throwing a birthday party in the middle. Thankfully the rooms block out a lot of the sound but I still thought the staff would have told them to be quieter. All of the staff were really nice and helpful!!

8

Danny

31 de mai. de 2025

·

Hospedou-se por 1 noite

Great location. Hotel is a little dated and our room was not ready on time.

Great location. Hotel is a little dated and our room was not ready on time.

10

Anne

10 de abr. de 2025

·

Hospedou-se por 3 noites

Not happy about paying for parking but the room rate was decent. The room was clean but the mattress probably needs to be replaced - saggy in the middle. Would like to be able to cast my streaming services to the TV or have more options to use my account with.

Not happy about paying for parking but the room rate was decent. The room was clean but the mattress probably needs to be replaced - saggy in the middle. Would like to be able to cast my streaming services to the TV or have more options to use my account with.

4

Patricia

13 de mai. de 2025

·

Hospedou-se por 1 noite

We stayed overnight for one night for a recent dance competition/convention hosted at the convention center attached to the hotel. I’ve lived in the area since high school and the hotel looks exactly the same. To give some perspective I graduated high school almost 20 years ago. When I tried checking in at the specified time of my email (11:00am), I was told I couldn’t check in until 2:00, which was inconvenient because I had to lug around extra bags at the very crowded convention until I could check in. After a long day at the convention my daughter and I went upstairs to go to bed only to find the side of the carpet on the bed was completely soaked. As in there’s a leak somewhere soaked. I tried calling to let the front desk know, but the phone was broken, so I had to walk down to talk to them which was fine because I requested to move rooms anyway. The staff was friendly and promptly moved me to a different room. So at 10:00pm my daughter and I got our bags and switched rooms (we had been there since 8:30am, so we were tired). Everyone on staff I interacted with was friendly, but the hotel needs a face lift and is in need of some repairs (tv not operating in room, an elevator was out of order, phone not working, etc.) Especially in an area like Frisco that is a majority of new development and a lot of upper middle class residents, I’m surprised they haven’t renovated to stay competitive with other hotels and on par with clientele’s expectations.

We stayed overnight for one night for a recent dance competition/convention hosted at the convention center attached to the hotel. I’ve lived in the area since high school and the hotel looks exactly the same. To give some perspective I graduated high school almost 20 years ago. When I tried checking in at the specified time of my email (11:00am), I was told I couldn’t check in until 2:00, which was inconvenient because I had to lug around extra bags at the very crowded convention until I could check in. After a long day at the convention my daughter and I went upstairs to go to bed only to find the side of the carpet on the bed was completely soaked. As in there’s a leak somewhere soaked. I tried calling to let the front desk know, but the phone was broken, so I had to walk down to talk to them which was fine because I requested to move rooms anyway. The staff was friendly and promptly moved me to a different room. So at 10:00pm my daughter and I got our bags and switched rooms (we had been there since 8:30am, so we were tired). Everyone on staff I interacted with was friendly, but the hotel needs a face lift and is in need of some repairs (tv not operating in room, an elevator was out of order, phone not working, etc.) Especially in an area like Frisco that is a majority of new development and a lot of upper middle class residents, I’m surprised they haven’t renovated to stay competitive with other hotels and on par with clientele’s expectations.

2

Jason

25 de mar. de 2024

·

Hospedou-se por 1 noite

I had booked a room for the cheer competition and paid nearly $500 for the night. The room was hot, it said 64 but no where near that. The beds and pillows were not good quality at all. I have stayed in way more comfortable hotels for a fraction of the cost. Will not be staying here again

I had booked a room for the cheer competition and paid nearly $500 for the night. The room was hot, it said 64 but no where near that. The beds and pillows were not good quality at all. I have stayed in way more comfortable hotels for a fraction of the cost. Will not be staying here again

8

catherine

13 de dez. de 2024

·

Hospedou-se por 2 noites

Room comfortable but had a few minor maintenance issues I reported to the front desk. The staff was very friendly! Would stay here again. So nice to have a separate living area and the breakfast is a real added bonus.

Room comfortable but had a few minor maintenance issues I reported to the front desk. The staff was very friendly! Would stay here again. So nice to have a separate living area and the breakfast is a real added bonus.

10

David

24 de ago. de 2025

·

Hospedou-se por 5 noites

Best Embassy Suites we have ever stayed at! Breakfast was incredible and happy hour with snacks was an added bonus! We loved our room over looking the ball park and got to watch fireworks from our room!

Best Embassy Suites we have ever stayed at! Breakfast was incredible and happy hour with snacks was an added bonus! We loved our room over looking the ball park and got to watch fireworks from our room!

10

Alyssa

30 de mar. de 2025

·

Hospedou-se por 1 noite

Wonderful people. Huge rooms. Felt like home!!

Wonderful people. Huge rooms. Felt like home!!

8

William W

10 de abr. de 2024

·

Hospedou-se por 4 noites

I liked the hotel a lot. But, There were a lot of things in our room that were in disrepair or not working.

I liked the hotel a lot. But, There were a lot of things in our room that were in disrepair or not working.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O atendimento é frequentemente descrito como caloroso e prestativo na recepção, na cozinha e no serviço de valet, com ajuda rápida em algumas situações. Uma minoria relatou falhas de comunicação, longas esperas ou interações rudes em períodos de grande movimento.

Avaliações dos hóspedes relacionadas

2

ANN

29 de mai. de 2023

·

Hospedou-se por 2 noites

i arrived late due to the airline holding up my plane and by the time I got to the hotel they gave away my. The man behind the desk proceed to blame me for them giving away the room.

i arrived late due to the airline holding up my plane and by the time I got to the hotel they gave away my. The man behind the desk proceed to blame me for them giving away the room.

6

Zachary

9 de jun. de 2024

·

Hospedou-se por 5 noites

The pool was closed twice during the stay for reasons unknown. Our room wasn't cleaned one day. The staff just doesn’t seem happy. When I checked in I mentioned I use to work for Hilton and the check in agent didn't acknowledge anything other than what was necessary. Nobody acknowledged us even to say hello. Originally i tried to cancel this because of an emergency. The front office manager Kiera was so rude and lack any empathy at all. It took calling the AGM to resolve the issue and I could have cancelled it without penalty. Ultimately we stayed and we stayed but the manager lacked any empathy or any ability to make any decision. Hilton gives managers the ability to make things right for guests but she chose not to and we had to escalate an issue that really didn't need to be at all if she had taken ownership of it.

The pool was closed twice during the stay for reasons unknown. Our room wasn't cleaned one day. The staff just doesn’t seem happy. When I checked in I mentioned I use to work for Hilton and the check in agent didn't acknowledge anything other than what was necessary. Nobody acknowledged us even to say hello. Originally i tried to cancel this because of an emergency. The front office manager Kiera was so rude and lack any empathy at all. It took calling the AGM to resolve the issue and I could have cancelled it without penalty. Ultimately we stayed and we stayed but the manager lacked any empathy or any ability to make any decision. Hilton gives managers the ability to make things right for guests but she chose not to and we had to escalate an issue that really didn't need to be at all if she had taken ownership of it.

10

Donna

9 de mai. de 2025

·

Hospedou-se por 1 noite

Stayed for the acm award every one was amazing really helpful tony drove us to the event he went through so much for me because im handicapped and to drop and pick us up at the blue handicapped area was such a amazing man. Thank you tony for fighting for me he never gave up. The people atthe star told us to be dropped off there, but the police was giving us a hard time. And it was only for handicapped... that was the only disappointment. But yall have a amazing man in tony... so thank him again for me.

Stayed for the acm award every one was amazing really helpful tony drove us to the event he went through so much for me because im handicapped and to drop and pick us up at the blue handicapped area was such a amazing man. Thank you tony for fighting for me he never gave up. The people atthe star told us to be dropped off there, but the police was giving us a hard time. And it was only for handicapped... that was the only disappointment. But yall have a amazing man in tony... so thank him again for me.

10

Thomas Angelo

19 de ago. de 2025

·

Hospedou-se por 2 noites

The staff at this location was phenomenal and made the convention I attended extra special!

The staff at this location was phenomenal and made the convention I attended extra special!

10

Ricky

22 de set. de 2025

·

Hospedou-se por 1 noite

The in process was great. Hotels.com had already charged my card. Front desk guy look up my information and i was all set to go. Room was clean and fresh. The view of the mall was great. Valet was great too greeting me by name and got my car right away.

The in process was great. Hotels.com had already charged my card. Front desk guy look up my information and i was all set to go. Room was clean and fresh. The view of the mall was great. Valet was great too greeting me by name and got my car right away.

10

Kelsey

6 de set. de 2025

·

Hospedou-se por 1 noite

The staff at this hotel were top-notch! It’s so hard to find great service and this staff has it down. Everyone was kind and helpful!

The staff at this hotel were top-notch! It’s so hard to find great service and this staff has it down. Everyone was kind and helpful!

10

Monique

14 de jul. de 2025

·

Hospedou-se por 1 noite

Great customer service form the front desk. Very warm and inviting!!

Great customer service form the front desk. Very warm and inviting!!

4

Norma Carolina

23 de fev. de 2025

·

Hospedou-se por 1 noite

The front desk person terrible customer service

The front desk person terrible customer service

10

Derric

10 de jul. de 2025

·

Hospedou-se por 4 noites

Easy check-in and check-out. Elite service from the valet to the front desk and morning kitchen staff. Will stay again and encourage you to do the same.

Easy check-in and check-out. Elite service from the valet to the front desk and morning kitchen staff. Will stay again and encourage you to do the same.

10

Lewis

23 de fev. de 2025

·

Hospedou-se por 1 noite

Staff was friendliest I’ve ever seen. Great place

Staff was friendliest I’ve ever seen. Great place

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização muito conveniente ao lado do estádio RoughRiders e do Stonebriar Centre, com fácil acesso a estradas com pedágio, restaurantes e lojas; muitos apreciam a distância a pé para os locais. Alguns mencionam acesso complicado ou caminhadas mais longas a partir do estacionamento.

Avaliações dos hóspedes relacionadas

10

James

24 de dez. de 2024

·

Hospedou-se por 2 noites

Great location across from the mall.

Great location across from the mall.

4

Robert

7 de out. de 2024

·

Hospedou-se por 2 noites

We always stay at embassy suites when visiting the Dallas are , we usually stay at the one in grapevine for the past 10 years and we decided to stay in Frisco considering our activities were going to be in the are very disappointed first off parking is horrible my truck didn’t fit in the garage area so had to park far from entrance with 3 little kids on top of having to pay $18 a day that we don’t have to pay at the other property, another thing we get into our room did not smell good at all the pillows and sheets had a horrible smell as if they weren’t even washed we requested them to be changed and they said they were out that they are ere all dirty , when my daughter went to get out of the shower she grabbed a towel that had blood on it all this was brought to the attention of the front services and was not acknowledged about it as if it was not a big deal experience with hotel was horrible will not be staying at this property location again

We always stay at embassy suites when visiting the Dallas are , we usually stay at the one in grapevine for the past 10 years and we decided to stay in Frisco considering our activities were going to be in the are very disappointed first off parking is horrible my truck didn’t fit in the garage area so had to park far from entrance with 3 little kids on top of having to pay $18 a day that we don’t have to pay at the other property, another thing we get into our room did not smell good at all the pillows and sheets had a horrible smell as if they weren’t even washed we requested them to be changed and they said they were out that they are ere all dirty , when my daughter went to get out of the shower she grabbed a towel that had blood on it all this was brought to the attention of the front services and was not acknowledged about it as if it was not a big deal experience with hotel was horrible will not be staying at this property location again

10

Scott

15 de abr. de 2024

·

Hospedou-se por 1 noite

Not the easiest to get in and out of since the entrance is off a one-way road. The staff was friendly and hospitable even on a very busy weekend. One of the better breakfasts offered in the morning.

Not the easiest to get in and out of since the entrance is off a one-way road. The staff was friendly and hospitable even on a very busy weekend. One of the better breakfasts offered in the morning.

8

Jamie

5 de ago. de 2024

·

Hospedou-se por 3 noites

Great location

Great location

10

Gerard

26 de abr. de 2025

·

Hospedou-se por 3 noites

The hotel was next to the baseball field

The hotel was next to the baseball field

10

Tom

31 de mar. de 2024

·

Hospedou-se por 1 noite

Easy access from North Dallas Tollway and Sam Rayburn Tollway. Next to Rough Rider Stadium. Staff were congenial and competent. The room was nice and big with lots of amenities.

Easy access from North Dallas Tollway and Sam Rayburn Tollway. Next to Rough Rider Stadium. Staff were congenial and competent. The room was nice and big with lots of amenities.

10

Paul E

17 de abr. de 2025

·

Hospedou-se por 2 noites

Older property, but well-staffed & clean. If one loves minor league baseball-TX Roughriders’ stadium is adjacent. Team was “away” during my stay—so, could be louder during games—but also super fun to go to a game-stadium is really nice! Also, lovely park adjacent.

Older property, but well-staffed & clean. If one loves minor league baseball-TX Roughriders’ stadium is adjacent. Team was “away” during my stay—so, could be louder during games—but also super fun to go to a game-stadium is really nice! Also, lovely park adjacent.

10

Richard

18 de ago. de 2025

·

Hospedou-se por 1 noite

Always like Embassy Suites in Frisco. Walking distance to Roughriders Stadium. Excellent staff.

Always like Embassy Suites in Frisco. Walking distance to Roughriders Stadium. Excellent staff.

10

David

15 de abr. de 2024

·

Hospedou-se por 3 noites

Great hotel and great stay in an awesome location. Definitely be back

Great hotel and great stay in an awesome location. Definitely be back

10

Jeffrey

25 de ago. de 2025

·

Hospedou-se por 1 noite

Good location

Good location

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é um destaque, com omeletes feitos na hora e boa variedade, embora alguns tenham enfrentado filas longas ou itens mornos em dias de movimento. O coquetel oferecido à noite é apreciado, mas os petiscos podem ser limitados e a equipe do bar/café pode estar sobrecarregada.

Avaliações dos hóspedes relacionadas

10

cathy

5 de out. de 2025

·

Hospedou-se por 1 noite

we came for a one night get away. we love the appetizer hour, the bartender is excellent, the pool was nicely heated this trip. it has been cold in the past. the rooms are clean, the bed comfortable, a coffee maker grade would be nice. breakfast is OUTSTANDING. fresh, tasty, never runs out, made to order station is exactly that. there are no complaints

we came for a one night get away. we love the appetizer hour, the bartender is excellent, the pool was nicely heated this trip. it has been cold in the past. the rooms are clean, the bed comfortable, a coffee maker grade would be nice. breakfast is OUTSTANDING. fresh, tasty, never runs out, made to order station is exactly that. there are no complaints

10

Jenna

26 de ago. de 2024

·

Hospedou-se por 1 noite

Made to order omelet bar was fantastic

Made to order omelet bar was fantastic

2

Amreen

25 de dez. de 2023

·

Hospedou-se por 2 noites

No jacuzzi as shown on their website, public bathrooms did not have soap, broken toaster during breakfast, rooms cleaning half done job, evening reception has limited snacks that don't get refilled even though it ends at 6:30. If you come after 15 minutes of evening reception opening then good luck getting the snacks.

No jacuzzi as shown on their website, public bathrooms did not have soap, broken toaster during breakfast, rooms cleaning half done job, evening reception has limited snacks that don't get refilled even though it ends at 6:30. If you come after 15 minutes of evening reception opening then good luck getting the snacks.

8

Jeff

3 de mar. de 2025

·

Hospedou-se por 4 noites

The made to order eggs at breakfast were fine, however the buffet items could have been better. Honeydew melon was tasteless, biscuits were dry and hard, sausage gravey didn’t have much sausage.

The made to order eggs at breakfast were fine, however the buffet items could have been better. Honeydew melon was tasteless, biscuits were dry and hard, sausage gravey didn’t have much sausage.

10

Derrick

28 de dez. de 2025

·

Hospedou-se por 2 noites

Room was fine. Breakfast was amazing, the 2 ppl making the omelettes were fantastic

Room was fine. Breakfast was amazing, the 2 ppl making the omelettes were fantastic

10

Ashley

20 de abr. de 2025

·

Hospedou-se por 2 noites

The breakfast is worth it all

The breakfast is worth it all

6

Mackenzie

16 de mai. de 2025

·

Hospedou-se por 1 noite

Our stay was okay. The bar was very under staffed for the evening reception they do. Took forever to get a drink. The coffee shop was the same way.

Our stay was okay. The bar was very under staffed for the evening reception they do. Took forever to get a drink. The coffee shop was the same way.

6

MICHAEL

11 de mar. de 2024

·

Hospedou-se por 1 noite

The morning breakfast was a disaster. One cook serving 300 peaople andd nothing of substance out for patrons to get their own eggs, backon, potatoes, ect. It took 45 minutes to get an omlette.

The morning breakfast was a disaster. One cook serving 300 peaople andd nothing of substance out for patrons to get their own eggs, backon, potatoes, ect. It took 45 minutes to get an omlette.

4

Datril

4 de mai. de 2025

·

Hospedou-se por 2 noites

The breakfast line was so long into the lobby we had to wait at least 45 minutes. I was told it was a conference and they had a certain area to sit in. Yet it was no where to sit for breakfast food wasn’t good. I spent 504 for two nights. The staff was very short and unpleasant at times. I was in town for my bridal shower and I felt uncomfortable. I’m getting married in June and wanted to book with embassy suites for my family through hotels.com yet I am having second thoughts. I wasn’t the

The breakfast line was so long into the lobby we had to wait at least 45 minutes. I was told it was a conference and they had a certain area to sit in. Yet it was no where to sit for breakfast food wasn’t good. I spent 504 for two nights. The staff was very short and unpleasant at times. I was in town for my bridal shower and I felt uncomfortable. I’m getting married in June and wanted to book with embassy suites for my family through hotels.com yet I am having second thoughts. I wasn’t the

10

Heather

1 de set. de 2025

·

Hospedou-se por 2 noites

Loved the breakfast options and happy hour! Clean room.

Loved the breakfast options and happy hour! Clean room.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

6

SUN

há 4 semanas

·

Hospedou-se por 2 noites

It is not as good as I thought.

It is not as good as I thought.

10

Bradley

mês passado

·

Hospedou-se por 3 noites

.

.

10

Emily

2 de ago. de 2026

·

Hospedou-se por 1 noite

The staff was amazing and let us have more than two drinks at happy hour

The staff was amazing and let us have more than two drinks at happy hour

10

Raghu

31 de jul. de 2026

·

Hospedou-se por 3 noites

Good

Good

6

Esmeralda

29 de jul. de 2026

·

Hospedou-se por 1 noite

We stayed for 1 night but never again!!!The hotel itself was good. The issues we encountered where that a staff member went into our room about an hour after we checked in. He opened the door saying " I'm sorry, I thought there was no one here". That to me was very unprofessional and creepy at the same time!!! The other issue was that housekeeping came knocking at our door at 8:30 am (or a few minutes before) when check out is at 11 am.

We stayed for 1 night but never again!!!The hotel itself was good. The issues we encountered where that a staff member went into our room about an hour after we checked in. He opened the door saying " I'm sorry, I thought there was no one here". That to me was very unprofessional and creepy at the same time!!! The other issue was that housekeeping came knocking at our door at 8:30 am (or a few minutes before) when check out is at 11 am.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 16:00 a 00:00

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9 $156	10 $158	11 $156	12 $155
13 $145	14 $148	15 $156	16 $158	17 $154	18 $276	19 $272
20 $154	21 $157	22	23	24 $140	25 $152	26 $144
27 $133	28 $137	29 $152	30 $429

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Os hóspedes devem entrar em contato com a propriedade com antecedência para solicitar berços
Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
Os recursos de segurança disponíveis na propriedade incluem detector de fumaça e grades para janelas
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
A acomodação afirma que segue as orientações de limpeza e higienização indicadas por CleanStay (Hilton).

Até 4 crianças de até 18 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
É recomendada a utilização de um carro para o transporte de/para a propriedade.
Há possibilidade de check-in sem contato e check-out sem contato.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).

Taxa para internet sem fio no quarto: USD 4.95 por 24 horas (os preços podem variar)
Taxa para internet sem fio em áreas comuns: USD 10.95 por 24 horas (as tarifas podem variar)
Taxa para estacionamento coberto sem manobrista: USD 22 por diária (privilégios de entrada e saída)
Depósito para animais de estimação: USD 75.00 por estadia
Taxa para animais de estimação: USD 75 por acomodação, por estadia
Animais de serviço são isentos de taxas
O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
Taxa de check-out tardio: USD 75 (opção sujeita a disponibilidade)

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.