Motel 6-Phoenix, AZ - North Bell Road

DIRTY

Worst motel ever and I thought the Econo lodge Rodeway inn was bad this motel made the Econo lodge look amazing never again will i go to motel 6 on cell road

As helpful as the staff was the AC wasn't cold at all it was hot the night . And the door didn't lock. That's not cool. Other then that it would be ok.

I dont even want to give it a star. Maybe 1/2 of a star.. I will start off by when I checked in, they gave me a room key to a room that already being occupied. I mean how unprofessional can it get.. (gets worse) after I went back down with all my luggage and had to tell them I opened the door to some man laying there in shorts eating doritos so they gave me another room where the air conditioner wasn't working. Now let me state for the record that we are in Phoenix,AZ in August it's 110 on a normal summer day and no AC I dealt with it that night. Next day I told maintenance and he acted like it wasn't his problem and he had no intention of going to even look at it. So I requested another room at front desk and the general manager said she didn't have a room ( there were plenty of rooms) needles to say I had to stay in that hot room another night. Day 3 I told her I wanted another room.. that day she put me in another room. And guess what? No air conditioning either. I could go down and asked for another room so I slept in that hot box that night.. day 4 I demanded another room. One that they new the AC worked. She finally put me in 1 late that'd. The air worked. I mention to they lady I wanted to pay some I ne some money to clean up my previous room I was in.. she blew up at me saying " you paid someone to clean your room? You let a squatter in your room? " i didn't pay someone i was going to offer to pay someone to clean it.. she told me to check out and I want allowed back.

DO NOT WASTE YOUR MONEY ON THIS DUMP AND THEREBY PAYING THE WAGES OF AN INEPT AND USELSS. STAFF. There is no a/c. A homeless shelter would be a better option and the staff of a homeless shelter would be more helpful. My room was sweltering and the woman in India on the front kiosk was no help at all. The security guard was sitting in the air conditioned office with a fan blowing on him even. But no one was able to help me. The manager offered me a partial refund in the morning which was 17 dollars. That is what their concern over guest satisfaction amounted to. Less than a 25% refund. Everyone involved - the kiosk woman, the security guard and the manager were all in air conditioned comfort yet the paying guest without a/c was granted 17$ refund for a night in hell. So again DO NOT WASTE YOUR MONEY OR YOUR TIME ON THIS DUMP AND THEREBY PAYING THE WAGES OF A USLESS AND INEPT STAFF.