Renaissance Portsmouth-Norfolk Waterfront Hotel
159 USD
/natt
Gj.snitt. for november
Priser for Renaissance Portsmouth-Norfolk Waterfront Hotel
Velg datoer for å se priser og tilgjengelighet
159 USD
/natt
Gj.snitt. for november
Månedlige gjennomsnittspriser
På Renaissance Portsmouth-Norfolk Waterfront Hotel er prisen per natt i gjennomsnitt 139 USD i den billigste måneden (desember) og 242 USD i den dyreste måneden (juni), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 142 USD |
| februar | 148 USD |
| mars | 168 USD |
| april | 201 USD |
| mai | 218 USD |
| juni | 242 USD |
| juli | 230 USD |
| august | 219 USD |
| september | 221 USD |
| oktober | 223 USD |
| november | 159 USD |
| desember | 139 USD |
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nov · 159 USD
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Dyreste: juni (ca. 242 USD)
Billigste: desember (ca. 139 USD)
Om denne eiendommen
Gå ikke glipp av rekreasjonsfasiliteter som et innendørsbasseng og et døgnåpent treningssenter. Dette hotellet har dessuten wi-fi (inkludert), gavebutikk/kiosk og ballsal.
Fasiliteter
Gå ikke glipp av rekreasjonsfasiliteter som et innendørsbasseng og et døgnåpent treningssenter. Dette hotellet har dessuten wi-fi (inkludert), gavebutikk/kiosk og ballsal.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet kablet internettilgang (inkludert), et døgnåpent forretningssenter og hurtigutsjekking. Planlegger du en event i Portsmouth? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 2192 kvadratmeter, blant annet konferanserom og møterom. Gjestene tilbys ubetjent parkering (mot et tillegg) på stedet.
Servering
Som gjest på Renaissance Portsmouth-Norfolk Waterfront Hotel kan du spise et bedre måltid på The Crawford Restaurant. Rund av dagen med noe å drikke i baren/loungen. Frokostbuffé serveres fra kl. 06.30 til kl. 11.00 på hverdagene og fra kl. 07.00 til kl. 11.00 i helgene, mot et tillegg.
Rom
Føl deg som hjemme i et av de 252 gjesterommene. Sengen har overmadrass og sengetøy av topp kvalitet. Du kan holde deg oppdatert med inkludert kablet og trådløst internett, og underholdningen er sikret med parabol-TV. Rommene har privat bad med designertoalettartikler og hårføner.
Beliggenhet
Velger du Renaissance Portsmouth-Norfolk Waterfront Hotel i Portsmouth bor du i gamlebyen og i umiddelbar nærhet til Portsmouth Naval Shipyard Museum og 4 minutters til fots fra Children's Museum of Virginia (barnemuseum). Dette hotellet ligger 3,4 mi (5,4 km) unna Norfolk Scope og 3,4 mi (5,4 km) unna MacArthur Center.
Hva finnes i nærheten
Portsmouth Naval Shipyard Museum(0.1 miles)
Atlantic Intracoastal Waterway(0.1 miles)
Hill House museum(0.2 miles)
Children's Museum of Virginia (barnemuseum)(0.2 miles)
United States Lightship Portsmouth (museumsskip)(0.2 miles)
Tidewater yachtmarina(0.3 miles)
Portsmouth Art and Cultural Center(0.3 miles)
Commodore Theatre(0.4 miles)
Emanuel AME Church(0.5 miles)
Waterside District(1 miles)
Town Point Park(1 miles)
Nauticus National Maritime Center(1.1 miles)
USS Wisconsin BB-64(1.1 miles)
Hampton Roads Naval Museum(1.1 miles)
Douglas MacArthur Memorial (minnesmerke)(1.3 miles)
Norfolk, Virginia (ORF-Norfolk internasjonale flyplass)(12.5 miles)
Newport News, Virginia (PHF-Newport News - Williamsburg internasjonale flyplass)(32.6 miles)
Parkering
Restaurant
Svømmebasseng
Rom for ikke-røykere
Forretningssenter
Bankettfasiliteter
Beliggenhet
425 Water Street, Portsmouth, Virginia, USA
Portsmouth Naval Shipyard Museum (0.1 miles)
Atlantic Intracoastal Waterway (0.1 miles)
Hill House museum (0.2 miles)
Children's Museum of Virginia (barnemuseum) (0.2 miles)
United States Lightship Portsmouth (museumsskip) (0.2 miles)
Tidewater yachtmarina (0.3 miles)
Romalternativer
4
Rom, 2 queensize-senger (View)
Romdetaljer
2 Store Dobbeltsenger
Sover 4
306 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
7
Rom, 1 kingsize-seng (Mobility/Hearing Accessible, Tub)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 3
306 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
7
Rom, 1 kingsize-seng (View)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 3
306 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
7
Rom, 1 kingsize-seng (Mobility/Hearing Access, Roll-In Shwr)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 3
306 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
5
Rom, 1 kingsize-seng
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 3
306 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
4
Rom, 2 queensize-senger (Mobility/Hearing Access, Roll-In Shwr)
Romdetaljer
2 Store Dobbeltsenger
Sover 4
306 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
Gjesteomtaler av Renaissance Portsmouth-Norfolk Waterfront Hotel
8.3
Veldig bra
basert på 1 001 verifiserte omtaler
Hvem bor her?
Business
30%
Par
29%
Familie
28%
Grupper
7%
Alene
3%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Renaissance Portsmouth-Norfolk Waterfront Hotel fremhever reisende konsekvent den fantastiske utsikten over Elizabeth River og generelt vennlig personale, samtidig som de påpeker pågående oppussinger og en blanding av service- og vedlikeholdsproblemer som kan påvirke komfort, tidsbruk og fasiliteter.
Les merVar dette til hjelp?
Hva gjestene synes
På Renaissance Portsmouth-Norfolk Waterfront Hotel fremhever reisende konsekvent den fantastiske utsikten over Elizabeth River og generelt vennlig personale, samtidig som de påpeker pågående oppussinger og en blanding av service- og vedlikeholdsproblemer som kan påvirke komfort, tidsbruk og fasiliteter.
Den gode beliggenheten ved vannet med enkel tilgang til ferge og en bar og restaurant på stedet er satt pris på når de er tilgjengelige. Bassenget og boblebadet kan være stengt eller ha temperaturproblemer, og betalt parkering i garasje kan kreve en lang og tidvis skitten spasertur. Vanlige ulemper inkluderer varme rom på grunn av upålitelig klimaanlegg, forsinket innsjekking, ujevn rengjøring eller påfylling av nødvendigheter, vedlikeholdsproblemer og støy. Passer best for gjester som kan akseptere sporadiske problemer i bytte mot en minneverdig setting.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Oppussinger påvirker fellesområder og driften. Bassenget kan være kaldt eller stengt, og boblebadet er stengt; bar og restaurant får ros, men åpningstider/menyer er tidvis begrenset, og parkeringen bruker en betalt, upraktisk garasje med skitne områder.
Relaterte gjesteomtaler
4
Lisa
10. juli 2024
·
Overnattet 1 natt
Under renovations. Very limited food selection at restaurant on site, but waitress was very nice. Parking entry and deck was tight. Long walks from parking to front desk and then to elevator. The gentleman greeting you were kind. The staff at the desk were not as friendly. Pool floors were slick and dangerous. Rooms did not have microwave, fridge was so low your food/drinks did not get cold, ac did not get below 72, bathroom door was off hinges and wouldn't close, and tv remotes did not work. I would expect more for the $ and from renaissance.
Under renovations. Very limited food selection at restaurant on site, but waitress was very nice. Parking entry and deck was tight. Long walks from parking to front desk and then to elevator. The gentleman greeting you were kind. The staff at the desk were not as friendly. Pool floors were slick and dangerous. Rooms did not have microwave, fridge was so low your food/drinks did not get cold, ac did not get below 72, bathroom door was off hinges and wouldn't close, and tv remotes did not work. I would expect more for the $ and from renaissance.
4
Frank
9. mai 2024
·
Overnattet 2 netter
We had no idea the entire main floor of the hotel was being remodeled. There was dirt and debris everywhere. No common areas were available in the restaurant was half the size where they makeshift bar. We were also not able to use the pool. We were charged the same price as if everything was up and running as normal.
We had no idea the entire main floor of the hotel was being remodeled. There was dirt and debris everywhere. No common areas were available in the restaurant was half the size where they makeshift bar. We were also not able to use the pool. We were charged the same price as if everything was up and running as normal.
8
Robert
4. mai 2025
·
Overnattet 1 natt
The elevator to the parking deck was very dirty.
The elevator to the parking deck was very dirty.
8
Megan
6. juli 2025
·
Overnattet 2 netter
Chosen for the pool, it was freezing and the jacuzzi was closed.
Chosen for the pool, it was freezing and the jacuzzi was closed.
2
AlFred
5. apr. 2025
·
Overnattet 1 natt
The pool wasn’t available, wish we were told prior to booking and No valet was on duty even though a sign was posted stating valet parking….
The pool wasn’t available, wish we were told prior to booking and No valet was on duty even though a sign was posted stating valet parking….
6
Brian
2. juli 2024
·
Overnattet 1 natt
Check in time is 4pm. Our room was not ready until 7:15pm which made for a grumpy family after a long day traveling. We ended up sitting outside for a long time waiting since we had no place else to go. Apparently, they were short staffed, we were not told exactly why the room wasn't ready. The place is under construction, and seemed dirty in the lobby and hallway leading to the elevators. The parking garage elevator and stairwell both smelled horribly and we literally had to hold our breath.
Check in time is 4pm. Our room was not ready until 7:15pm which made for a grumpy family after a long day traveling. We ended up sitting outside for a long time waiting since we had no place else to go. Apparently, they were short staffed, we were not told exactly why the room wasn't ready. The place is under construction, and seemed dirty in the lobby and hallway leading to the elevators. The parking garage elevator and stairwell both smelled horribly and we literally had to hold our breath.
6
Anthony
1. juni 2025
·
Overnattet 2 netter
Parking is inconvenient, its a long walk from the garage to the lobby, then even further to your room. Food is average. The bar service is mediocre. Overall, it is a beautiful place, but the service did not meet my expectations
Parking is inconvenient, its a long walk from the garage to the lobby, then even further to your room. Food is average. The bar service is mediocre. Overall, it is a beautiful place, but the service did not meet my expectations
6
Bryon
27. juli 2023
·
Overnattet 1 natt
Pool was disgusting
Pool was disgusting
8
Christen
10. mai 2025
·
Overnattet 1 natt
Room was very clean and staff was friendly. The parking situation is horrible because you can only access the hotel one way. And the parking garage is set up strange.
Room was very clean and staff was friendly. The parking situation is horrible because you can only access the hotel one way. And the parking garage is set up strange.
8
RIKKA
27. juli 2025
·
Overnattet 1 natt
Stay was great except for the beds. They were so uncomfortable that we could not sleep. They were listed as queens but were not they were more like doubles. You could feel the springs when you laid down. Room would not stay cool at night either. Shower was amazing! Service in the bar was adequate very slow though. Restaurant part was not open when we stayed.
Stay was great except for the beds. They were so uncomfortable that we could not sleep. They were listed as queens but were not they were more like doubles. You could feel the springs when you laid down. Room would not stay cool at night either. Shower was amazing! Service in the bar was adequate very slow though. Restaurant part was not open when we stayed.
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KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Tilbakemeldingene varierer fra svært rene rom til bemerkelsesverdige mangler, som mugg i dusjene, vedvarende lukt og insekter. Rengjøringspersonalet kan overse grunnleggende ting som håndklær, søppel eller påfylling av nødvendigheter, og noen heiser eller ganger virker skitne.
Relaterte gjesteomtaler
8
Matthew
10. mai 2025
·
Overnattet 1 natt
Great area with nice views of river. Older hotel that could use a little TLC (ie bath tile was moldy) but otherwise had a nice stay. Staff was great.
Great area with nice views of river. Older hotel that could use a little TLC (ie bath tile was moldy) but otherwise had a nice stay. Staff was great.
2
Ashley
28. sep. 2025
·
Overnattet 1 natt
The a/c was broken. When we went to use the towels there were cockroaches.
The a/c was broken. When we went to use the towels there were cockroaches.
8
Bryan
22. juni 2025
·
Overnattet 1 natt
Bathroom needed a deep clean, mold growing in shower. Still a nice hotel.
Bathroom needed a deep clean, mold growing in shower. Still a nice hotel.
2
sarah
17. juni 2025
·
Overnattet 3 netter
Refrigerator wouldn’t work. Couldn’t hear the TV with volume on 100. Air conditioning wouldn’t work (All 3 of these were fixed by the maintenance crew). Also found out that the A/C cuts off after 2 hours of no movement in room! I don’t move while sleeping. Shower faucet is broken. Every elevator is dirty including the parking deck elevator. Old dirty Sock and heavy dust and cobwebs beside bed. (told two separate employees and they did nothing, it's probably still there) Saw a roach run on the floor but got away before we could kill it. On 2nd day there: No towels No washcloths No toilet paper (had to use toilet in lobby downstairs) It took 4 times going to the front desk to get anyone to help. The last time was after 8 pm after being told there would be someone there shortly. This started in the early morning! The last time I would not leave until I personally saw the desk clerk call to housekeeping in front of me. Was no longer settling for “I’ll call the right away”. When housekeeping showed up, she could only give us one towel because she said the cage was locked and no one there with a key. She tried to help but couldn't. We have stayed there many times over the years and have always been satisfied. Bottomline, new management is horrible and tries to cut to many corners trying to save a dollar. We will never go back. 3rd day: housekeeping was not cleaning our room, so we went and found housekeeper and gave her large tip just so we could get the basics done.
Refrigerator wouldn’t work. Couldn’t hear the TV with volume on 100. Air conditioning wouldn’t work (All 3 of these were fixed by the maintenance crew). Also found out that the A/C cuts off after 2 hours of no movement in room! I don’t move while sleeping. Shower faucet is broken. Every elevator is dirty including the parking deck elevator. Old dirty Sock and heavy dust and cobwebs beside bed. (told two separate employees and they did nothing, it's probably still there) Saw a roach run on the floor but got away before we could kill it. On 2nd day there: No towels No washcloths No toilet paper (had to use toilet in lobby downstairs) It took 4 times going to the front desk to get anyone to help. The last time was after 8 pm after being told there would be someone there shortly. This started in the early morning! The last time I would not leave until I personally saw the desk clerk call to housekeeping in front of me. Was no longer settling for “I’ll call the right away”. When housekeeping showed up, she could only give us one towel because she said the cage was locked and no one there with a key. She tried to help but couldn't. We have stayed there many times over the years and have always been satisfied. Bottomline, new management is horrible and tries to cut to many corners trying to save a dollar. We will never go back. 3rd day: housekeeping was not cleaning our room, so we went and found housekeeper and gave her large tip just so we could get the basics done.
2
Mikayla
5. okt. 2024
·
Overnattet 1 natt
The 4th floor hallway smelled horribly, it smelled of mold & mildew causing the room to smell the same. There was 1 air purifier running in the hallway but I fear it wasn’t enough to get the job done. The bedding, specifically the pillows, smelled of vomit & feces. Worst experience ever at this hotel. I’ve stayed previous times before & had a wonderful experience. This time it felt like a “luxury” truck stop motel. Extremely disappointed.
The 4th floor hallway smelled horribly, it smelled of mold & mildew causing the room to smell the same. There was 1 air purifier running in the hallway but I fear it wasn’t enough to get the job done. The bedding, specifically the pillows, smelled of vomit & feces. Worst experience ever at this hotel. I’ve stayed previous times before & had a wonderful experience. This time it felt like a “luxury” truck stop motel. Extremely disappointed.
4
Tiffany
11. aug. 2024
·
Overnattet 2 netter
First and foremost the fire alarm went off at 7am for several min, site is also making improvements so construction I can deal with that but the floors were very dirty in the room lots of dust around and under everything and the toilet seat was literally barely on the the toilet.
First and foremost the fire alarm went off at 7am for several min, site is also making improvements so construction I can deal with that but the floors were very dirty in the room lots of dust around and under everything and the toilet seat was literally barely on the the toilet.
4
Tia
29. juni 2025
·
Overnattet 2 netter
I use to come here quite often. Haven't been in some years. Place isn't the same. A string of hair was in the corner of the sink, which is unacceptable. They asked for my request but didn't honor it, and it was a simple request. Sad to say that will be/was my last time there.
I use to come here quite often. Haven't been in some years. Place isn't the same. A string of hair was in the corner of the sink, which is unacceptable. They asked for my request but didn't honor it, and it was a simple request. Sad to say that will be/was my last time there.
10
Andrea
16. aug. 2024
·
Overnattet 2 netter
Although there was a lot of construction going on inside the hotel, it was clean and quiet. Customer service was great, all staff were friendly. The rooms were clean and comfortable.
Although there was a lot of construction going on inside the hotel, it was clean and quiet. Customer service was great, all staff were friendly. The rooms were clean and comfortable.
2
Cheryl
20. okt. 2025
·
Overnattet 2 netter
The room smelt like bowel and water in bathroom dripped all night. Housekeeping only took dirty towel didn't replace towels and pulled cover up on bed . Didnt vacuum or fold bed sheet to attempt to care about cleaning the bed properly.
The room smelt like bowel and water in bathroom dripped all night. Housekeeping only took dirty towel didn't replace towels and pulled cover up on bed . Didnt vacuum or fold bed sheet to attempt to care about cleaning the bed properly.
10
Asuncion D.
17. mars 2025
·
Overnattet 2 netter
Our family stayed at the Renaissance Portsmouth-Norfolk this past weekend. The hotel was clean, and the rooms were very comfortable. The Staff were very helpful and respectful, especially in the restaurant area and the bellhop. I will definitely stay at the Renaissance if I visit the area again! Keep up the good work!
Our family stayed at the Renaissance Portsmouth-Norfolk this past weekend. The hotel was clean, and the rooms were very comfortable. The Staff were very helpful and respectful, especially in the restaurant area and the bellhop. I will definitely stay at the Renaissance if I visit the area again! Keep up the good work!
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KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene byr på flott utsikt over elven, og mange er komfortable eller oppdaterte, men gjentakende problemer inkluderer upålitelig klimaanlegg eller varme temperaturer, støy fra utstyr eller naboer, begrenset lagringsplass i noen romløsninger og manglende mikrobølgeovn på rommet; Wi-Fi/TV kan være ustabilt.
Relaterte gjesteomtaler
8
Wyatt
21. aug. 2025
·
Overnattet 2 netter
Need new AC my room on the 14th floor was warm the whole time
Need new AC my room on the 14th floor was warm the whole time
6
Courtney
25. nov. 2023
·
Overnattet 1 natt
Internet was out during my stay, and the room was a lot smaller than was expected.
Internet was out during my stay, and the room was a lot smaller than was expected.
6
Anthony
28. mai 2025
·
Overnattet 1 natt
Very disappointed. The rooms do not have microwaves. The microwave’s are located on select floor, not very convenient . In My room, none of the USB charging ports work. When you enter the main area of the room, there are no light switches. You have to walk around turning on lamps individually. Parking is less than ideal. It’s a long walk from the garage to the front desk and an even longer walk to your rooms. So if you have any disabilities that make it difficult for you to walk long distances, don’t stay here. This is my first and last stay at this facility.
Very disappointed. The rooms do not have microwaves. The microwave’s are located on select floor, not very convenient . In My room, none of the USB charging ports work. When you enter the main area of the room, there are no light switches. You have to walk around turning on lamps individually. Parking is less than ideal. It’s a long walk from the garage to the front desk and an even longer walk to your rooms. So if you have any disabilities that make it difficult for you to walk long distances, don’t stay here. This is my first and last stay at this facility.
6
Nikki
4. mai 2025
·
Overnattet 1 natt
I got to the hotel at 2 PM and my room was not ready yet - no big deal as check in was at 4, but all of my friends were able to get into their rooms earlier than that (they checked in at 12:45-1:30). I ended up getting back to the hotel at 8:30 to check in and I tried to park in the garage but the machine wouldn’t give me a ticket so I couldn’t get in and had to park across the street. All of my friends received tickets for free brunch but I didn’t - I didn’t even realize until I got to my room or I would have asked. The rooms look clean and the hotel has been updated a bit so it looked nice. I then got into the room at 8:45 and there isn’t any hand soap. I have my 3 month old with me so I didn’t even bother calling the front desk because I didn’t want to wake her up, but it wasn’t a great experience. Then around 2:30 AM the people in the room next door came back to their room and it woke me up - not because they were being loud, it was just the acoustics of the room. They were speaking in a normal tone but I was certain they had to be right outside of my door. I went to check and they weren’t there. I realized they were in their own room, but I could hear every word they said. I know the hotel can’t necessarily help this especially when it’s an older hotel, but it seems like an easy fix to not put in people in rooms directly next to each other when the hotel was clearly not incredibly busy.
I got to the hotel at 2 PM and my room was not ready yet - no big deal as check in was at 4, but all of my friends were able to get into their rooms earlier than that (they checked in at 12:45-1:30). I ended up getting back to the hotel at 8:30 to check in and I tried to park in the garage but the machine wouldn’t give me a ticket so I couldn’t get in and had to park across the street. All of my friends received tickets for free brunch but I didn’t - I didn’t even realize until I got to my room or I would have asked. The rooms look clean and the hotel has been updated a bit so it looked nice. I then got into the room at 8:45 and there isn’t any hand soap. I have my 3 month old with me so I didn’t even bother calling the front desk because I didn’t want to wake her up, but it wasn’t a great experience. Then around 2:30 AM the people in the room next door came back to their room and it woke me up - not because they were being loud, it was just the acoustics of the room. They were speaking in a normal tone but I was certain they had to be right outside of my door. I went to check and they weren’t there. I realized they were in their own room, but I could hear every word they said. I know the hotel can’t necessarily help this especially when it’s an older hotel, but it seems like an easy fix to not put in people in rooms directly next to each other when the hotel was clearly not incredibly busy.
10
Alanna
11. nov. 2025
·
Overnattet 1 natt
it was beautiful the view was amazing the whole building was gorgeous i will definitely be back
it was beautiful the view was amazing the whole building was gorgeous i will definitely be back
10
Augustine
28. juli 2025
·
Overnattet 1 natt
Outstanding view. Clean and comfortable room.
Outstanding view. Clean and comfortable room.
6
Eddie
13. juli 2025
·
Overnattet 2 netter
Great location and views of the river. But the room was located above the large air conditioning units which made our room very noisy while trying to sleep
Great location and views of the river. But the room was located above the large air conditioning units which made our room very noisy while trying to sleep
6
lisa
17. nov. 2023
·
Overnattet 1 natt
We booked here hoping to get a really good rest before our 18 hour drive home the next morning. The bed and pillows were comfortable but there was a loud fan outside our window that made a terrible squeaking/screeching noise constantly. We each only got a few hours sleep because of this. Not sure how far away thos noise could be heard from but I imagine the room below ours is even worse since the fan is closer to that level. These rooms should not be used until the dan is fixed!
We booked here hoping to get a really good rest before our 18 hour drive home the next morning. The bed and pillows were comfortable but there was a loud fan outside our window that made a terrible squeaking/screeching noise constantly. We each only got a few hours sleep because of this. Not sure how far away thos noise could be heard from but I imagine the room below ours is even worse since the fan is closer to that level. These rooms should not be used until the dan is fixed!
2
K
28. juli 2025
·
Overnattet 1 natt
The AC was not working in my room. Front desk said they would send someone to look at it. No one showed up. Waited several hours and called back to find out that facilities staff had left and went home. New front desk staff member said they’d try to get us a new room or a fan, and that he would call me back to let me know. No return call was made, no fan, and no room exchange. The room was hot, humid, and muggy. It was uncomfortable and staff didn’t seem to be concerned at all. Communication and general concern was non-existent. Called the manager the next morning. He was very apologetic but stated that he couldn’t refund my stay but instead would give me marriott points. Still have not received those! Highly disappointed in the staff, the zero resolution to malfunctioning air conditioning, and my overall stay here :( We have stayed here in the past with no issues but will for sure will be staying at a different hotel next time we come to Portsmouth Va.
The AC was not working in my room. Front desk said they would send someone to look at it. No one showed up. Waited several hours and called back to find out that facilities staff had left and went home. New front desk staff member said they’d try to get us a new room or a fan, and that he would call me back to let me know. No return call was made, no fan, and no room exchange. The room was hot, humid, and muggy. It was uncomfortable and staff didn’t seem to be concerned at all. Communication and general concern was non-existent. Called the manager the next morning. He was very apologetic but stated that he couldn’t refund my stay but instead would give me marriott points. Still have not received those! Highly disappointed in the staff, the zero resolution to malfunctioning air conditioning, and my overall stay here :( We have stayed here in the past with no issues but will for sure will be staying at a different hotel next time we come to Portsmouth Va.
10
Colleen
14. des. 2025
·
Overnattet 1 natt
Room was clean & comfortable. The food in the restaurant at dinner was delicious and the breakfast buffet was as well. The view from all rooms was absolutely beautiful, overlooking the Elizabeth River and the hotels on the water in Norfolk. At night they're all lit with neon lights and look magical.
Room was clean & comfortable. The food in the restaurant at dinner was delicious and the breakfast buffet was as well. The view from all rooms was absolutely beautiful, overlooking the Elizabeth River and the hotels on the water in Norfolk. At night they're all lit with neon lights and look magical.
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KI-generert oppsummering basert på nylige gjesteomtaler
Service
Personalet beskrives ofte som vennlig og imøtekommende, med flere ansatte som trekkes frem. Likevel varierer påliteligheten, med forsinket innsjekking, treg eller udekkede rengjørings-/vedlikeholdsforespørsler, og tidvis lite hjelpsomme eller korte interaksjoner i resepsjonen.
Relaterte gjesteomtaler
2
Kent
16. juni 2025
·
Overnattet 1 natt
Check in was at 4pm however due to staffing, etc, I wasn’t checked in until 6:30pm. And that was after calling the front desk and informing them about a clean room that I found for myself. Also, because I booked through Expedia, they said they couldn’t give me any discount for the serious inconvenience (late check in made me late for an event I was attending). So, not only didn’t I get compensation for my inconvenience, I may now stop using Expedia due to no way of correcting negative hotel experiences…
Check in was at 4pm however due to staffing, etc, I wasn’t checked in until 6:30pm. And that was after calling the front desk and informing them about a clean room that I found for myself. Also, because I booked through Expedia, they said they couldn’t give me any discount for the serious inconvenience (late check in made me late for an event I was attending). So, not only didn’t I get compensation for my inconvenience, I may now stop using Expedia due to no way of correcting negative hotel experiences…
10
Kevin
12. apr. 2024
·
Overnattet 1 natt
Dominic, Mr. Preston(Bellsman) the front desk staff, security and restaurant hospitality were amazing 10/10 suggest everyone to stay here!
Dominic, Mr. Preston(Bellsman) the front desk staff, security and restaurant hospitality were amazing 10/10 suggest everyone to stay here!
4
Jessica
27. juli 2025
·
Overnattet 1 natt
Unfortunately we checked in at 5:30 pm and no rooms were ready. Check in started at 4pm
Unfortunately we checked in at 5:30 pm and no rooms were ready. Check in started at 4pm
6
Brian
2. juli 2024
·
Overnattet 1 natt
Check in time is 4pm. Our room was not ready until 7:15pm which made for a grumpy family after a long day traveling. We ended up sitting outside for a long time waiting since we had no place else to go. Apparently, they were short staffed, we were not told exactly why the room wasn't ready. The place is under construction, and seemed dirty in the lobby and hallway leading to the elevators. The parking garage elevator and stairwell both smelled horribly and we literally had to hold our breath.
Check in time is 4pm. Our room was not ready until 7:15pm which made for a grumpy family after a long day traveling. We ended up sitting outside for a long time waiting since we had no place else to go. Apparently, they were short staffed, we were not told exactly why the room wasn't ready. The place is under construction, and seemed dirty in the lobby and hallway leading to the elevators. The parking garage elevator and stairwell both smelled horribly and we literally had to hold our breath.
2
K
28. juli 2025
·
Overnattet 1 natt
The AC was not working in my room. Front desk said they would send someone to look at it. No one showed up. Waited several hours and called back to find out that facilities staff had left and went home. New front desk staff member said they’d try to get us a new room or a fan, and that he would call me back to let me know. No return call was made, no fan, and no room exchange. The room was hot, humid, and muggy. It was uncomfortable and staff didn’t seem to be concerned at all. Communication and general concern was non-existent. Called the manager the next morning. He was very apologetic but stated that he couldn’t refund my stay but instead would give me marriott points. Still have not received those! Highly disappointed in the staff, the zero resolution to malfunctioning air conditioning, and my overall stay here :( We have stayed here in the past with no issues but will for sure will be staying at a different hotel next time we come to Portsmouth Va.
The AC was not working in my room. Front desk said they would send someone to look at it. No one showed up. Waited several hours and called back to find out that facilities staff had left and went home. New front desk staff member said they’d try to get us a new room or a fan, and that he would call me back to let me know. No return call was made, no fan, and no room exchange. The room was hot, humid, and muggy. It was uncomfortable and staff didn’t seem to be concerned at all. Communication and general concern was non-existent. Called the manager the next morning. He was very apologetic but stated that he couldn’t refund my stay but instead would give me marriott points. Still have not received those! Highly disappointed in the staff, the zero resolution to malfunctioning air conditioning, and my overall stay here :( We have stayed here in the past with no issues but will for sure will be staying at a different hotel next time we come to Portsmouth Va.
10
LaShae
4. juni 2025
·
Overnattet 1 natt
Staff was very helpful and nice. Provided great customer service.
Staff was very helpful and nice. Provided great customer service.
2
Meriwetherg
22. juli 2024
·
Overnattet 1 natt
Could not check in and get a room unttil 6:45 pm. Absolutely ridiculous and unacceptable. Then no wash cloths and bathmat in room and only 2 towels. It took at least an hour and a half to get those delivered.Hotel is either grossly understaffed or incompetently managed or both. Hardly worth paying $234.00 a night for a third rate property under extensive renovation. A very pitiful representative of thearriott Rennaissance brand.
Could not check in and get a room unttil 6:45 pm. Absolutely ridiculous and unacceptable. Then no wash cloths and bathmat in room and only 2 towels. It took at least an hour and a half to get those delivered.Hotel is either grossly understaffed or incompetently managed or both. Hardly worth paying $234.00 a night for a third rate property under extensive renovation. A very pitiful representative of thearriott Rennaissance brand.
4
Michael
28. juli 2024
·
Overnattet 2 netter
The bathroom sink drain was extremely slow, washing your hands for 20 seconds and there the bowl is half full, takes about 15 minutes to drain. One of the two beds did not have a flat sheet, so just a comforter to sleep under. Called the front dest upon check in for this and was told i was mistaken. We were extremely tired, it was late and i just tried to sleep. The next day our family was out doing our thing, a tip was let on the table for housekeeping wirh a note asking for the additional sheet. When we returned to our room at 9 pm our room had not been cleaned which meant no clean dry towels ethier. I called the front desk explaining and asked for towels, was told they would be brought up shortly. Nothing at 10, called and was told it would be an hour, asked if i could come down and get some and was told they weren't available at the desk. At 11 i called again and was told i couldn't get towels until after midnight. I wouldn't ever book this hotel again. Should have considered the previous reviews closer prior to booking but i figured they were just dramatic complaints, i think i was wrong on that part.
The bathroom sink drain was extremely slow, washing your hands for 20 seconds and there the bowl is half full, takes about 15 minutes to drain. One of the two beds did not have a flat sheet, so just a comforter to sleep under. Called the front dest upon check in for this and was told i was mistaken. We were extremely tired, it was late and i just tried to sleep. The next day our family was out doing our thing, a tip was let on the table for housekeeping wirh a note asking for the additional sheet. When we returned to our room at 9 pm our room had not been cleaned which meant no clean dry towels ethier. I called the front desk explaining and asked for towels, was told they would be brought up shortly. Nothing at 10, called and was told it would be an hour, asked if i could come down and get some and was told they weren't available at the desk. At 11 i called again and was told i couldn't get towels until after midnight. I wouldn't ever book this hotel again. Should have considered the previous reviews closer prior to booking but i figured they were just dramatic complaints, i think i was wrong on that part.
10
Adely
23. sep. 2025
·
Overnattet 3 netter
Staff was very friendly and helpful
Staff was very friendly and helpful
10
Asuncion D.
17. mars 2025
·
Overnattet 2 netter
Our family stayed at the Renaissance Portsmouth-Norfolk this past weekend. The hotel was clean, and the rooms were very comfortable. The Staff were very helpful and respectful, especially in the restaurant area and the bellhop. I will definitely stay at the Renaissance if I visit the area again! Keep up the good work!
Our family stayed at the Renaissance Portsmouth-Norfolk this past weekend. The hotel was clean, and the rooms were very comfortable. The Staff were very helpful and respectful, especially in the restaurant area and the bellhop. I will definitely stay at the Renaissance if I visit the area again! Keep up the good work!
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Beliggenhet
Beliggenhet ved vannet med utmerket utsikt over elven og skyline, i nærheten av Elizabeth River Ferry og konsertpavilionen; mange synes det er hyggelig og lett å gå rundt. Noen anmeldelser bemerker at området rundt kan virke utrygt til tider, spesielt om natten.
Relaterte gjesteomtaler
10
Cathy
27. mai 2024
·
Overnattet 2 netter
The property is under some renovations but it does not affect your stay. Absolutely beautiful views from our room. We took a water taxi from Portsmouth to Norfolk. Many restaurant options that are walkable. Room was clean and just great for our two-day stay. Would absolutely stay again. Felt safe and the hotel staff was friendly, helpful and very approachable!
The property is under some renovations but it does not affect your stay. Absolutely beautiful views from our room. We took a water taxi from Portsmouth to Norfolk. Many restaurant options that are walkable. Room was clean and just great for our two-day stay. Would absolutely stay again. Felt safe and the hotel staff was friendly, helpful and very approachable!
4
Ida
26. mai 2024
·
Overnattet 1 natt
Wow, we were so disappointed—the hotel was under construction and we understood that, however the stairs from the parking garage were dirty and some of the lights were out. The staff was nice, the room was nice, until you looked a little closer and the bathroom fixtures were old, and the nightstand electrical outlets didn’t work. Not sure if it was because it was a holiday weekend, but we felt like we amongst street walkers and pimps. We won’t be back.
Wow, we were so disappointed—the hotel was under construction and we understood that, however the stairs from the parking garage were dirty and some of the lights were out. The staff was nice, the room was nice, until you looked a little closer and the bathroom fixtures were old, and the nightstand electrical outlets didn’t work. Not sure if it was because it was a holiday weekend, but we felt like we amongst street walkers and pimps. We won’t be back.
10
Fre
7. juni 2024
·
Overnattet 1 natt
Great location and staff. Convenient location for entertainment with the family and nightlife with ferry service.
Great location and staff. Convenient location for entertainment with the family and nightlife with ferry service.
10
Kimberly
28. sep. 2025
·
Overnattet 2 netter
Enjoyed the restaurant, the view, the being in Historic Portsmouth district along the river. Highly recommend!
Enjoyed the restaurant, the view, the being in Historic Portsmouth district along the river. Highly recommend!
4
Misty
16. juni 2024
·
Overnattet 1 natt
Room was not ready at 5:00pm. Staff said would receive a call when the room was ready. I called at 7:35pm and they stated the room was ready and they tried to call me. I had no missed calls from the hotel. The area around the hotel seems sketchy. Only positive was the water view from the room.
Room was not ready at 5:00pm. Staff said would receive a call when the room was ready. I called at 7:35pm and they stated the room was ready and they tried to call me. I had no missed calls from the hotel. The area around the hotel seems sketchy. Only positive was the water view from the room.
10
Kisa
5. mai 2025
·
Overnattet 1 natt
Property is adjacent to the Elizabeth River Ferry
Property is adjacent to the Elizabeth River Ferry
10
Bryon
7. nov. 2024
·
Overnattet 1 natt
On the waterfront. Nothing could be more relaxing or senic
On the waterfront. Nothing could be more relaxing or senic
10
Sean
2. aug. 2025
·
Overnattet 2 netter
Loved our stay. Excellent views. Peaceful and historic neighborhood. Nautic theme was stylistic. We were very happy.
Loved our stay. Excellent views. Peaceful and historic neighborhood. Nautic theme was stylistic. We were very happy.
8
Falk
18. juli 2024
·
Overnattet 1 natt
Right in the harbour with transportation to oldtown
Right in the harbour with transportation to oldtown
4
Abhisek
6. juli 2024
·
Overnattet 3 netter
Under construction. Room is gloomy and lack of proper light. Poor room service. Becareful about the area as it isunsafe in night. Heard gunshot on July 4th. The parking fee for garage is $15 per night without disclosing it.
Under construction. Room is gloomy and lack of proper light. Poor room service. Becareful about the area as it isunsafe in night. Heard gunshot on July 4th. The parking fee for garage is $15 per night without disclosing it.
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Servering
Mange gjester setter pris på baren og restauranten på stedet, og roser velsmakende middager og noen flotte frokoster. Andre rapporterer om begrenset eller stengt service under oppussingen, treg betjening i baren, gjennomsnittlig eller dyr frokost og ujevn romservice.
Relaterte gjesteomtaler
8
Miroslava
23. juli 2025
·
Overnattet 5 netter
Very nice hotel, good location with fantastic views, boat connection to Norfolk downtown. Breakfast was very American, so not the best for European. Missing veggies, ham, bad coffee... Cleaning in the room could be better, floors were not clean.
Very nice hotel, good location with fantastic views, boat connection to Norfolk downtown. Breakfast was very American, so not the best for European. Missing veggies, ham, bad coffee... Cleaning in the room could be better, floors were not clean.
10
Maria
4. aug. 2025
·
Overnattet 4 netter
Beautiful place.Not happy with the breakfast buffet.
Beautiful place.Not happy with the breakfast buffet.
6
Anthony
1. juni 2025
·
Overnattet 2 netter
Parking is inconvenient, its a long walk from the garage to the lobby, then even further to your room. Food is average. The bar service is mediocre. Overall, it is a beautiful place, but the service did not meet my expectations
Parking is inconvenient, its a long walk from the garage to the lobby, then even further to your room. Food is average. The bar service is mediocre. Overall, it is a beautiful place, but the service did not meet my expectations
10
Daniel
3. nov. 2023
·
Overnattet 1 natt
Amazing stay. Stayed on the 17th floor. The view of the water was great. The staff was friendly and upgraded my room. Dinner at the bar was great. Overall amazing stay.
Amazing stay. Stayed on the 17th floor. The view of the water was great. The staff was friendly and upgraded my room. Dinner at the bar was great. Overall amazing stay.
10
cal
2. feb. 2025
·
Overnattet 1 natt
A very nice hotel. The staff were extremely nice and friendly. The best hotel breakfast I have ever had. I highly recommend it. Cal Colbert
A very nice hotel. The staff were extremely nice and friendly. The best hotel breakfast I have ever had. I highly recommend it. Cal Colbert
8
RIKKA
27. juli 2025
·
Overnattet 1 natt
Stay was great except for the beds. They were so uncomfortable that we could not sleep. They were listed as queens but were not they were more like doubles. You could feel the springs when you laid down. Room would not stay cool at night either. Shower was amazing! Service in the bar was adequate very slow though. Restaurant part was not open when we stayed.
Stay was great except for the beds. They were so uncomfortable that we could not sleep. They were listed as queens but were not they were more like doubles. You could feel the springs when you laid down. Room would not stay cool at night either. Shower was amazing! Service in the bar was adequate very slow though. Restaurant part was not open when we stayed.
8
James
11. des. 2024
·
Overnattet 1 natt
The restaurant was not available. That was a disappointment and terrible inconvenience. The intake staff was cheerful, helpful and willing to assist.
The restaurant was not available. That was a disappointment and terrible inconvenience. The intake staff was cheerful, helpful and willing to assist.
10
CARLOS
22. juni 2025
·
Overnattet 1 natt
Great Nice Neat & Clean Great Restaurant Great Food
Great Nice Neat & Clean Great Restaurant Great Food
10
Angela
17. mars 2024
·
Overnattet 1 natt
Beautiful hotel and in hotel dining was amazing! I had the chicken wings and my boyfriend loved his crab cakes!
Beautiful hotel and in hotel dining was amazing! I had the chicken wings and my boyfriend loved his crab cakes!
10
Denorah
6. juli 2025
·
Overnattet 2 netter
Hotel staff friendly and serviceable room had some issues with lights and water but stay was Preston was very helpful and friendly. Great location and Thyme Restaurant waitress. Tammy excellent and gumbo was amazing.
Hotel staff friendly and serviceable room had some issues with lights and water but stay was Preston was very helpful and friendly. Great location and Thyme Restaurant waitress. Tammy excellent and gumbo was amazing.
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6
Crystal
for 3 uker siden
·
Overnattet 1 natt
The hotel was nice; however, the toilet was not working properly and I had to be moved to another room.
The hotel was nice; however, the toilet was not working properly and I had to be moved to another room.
10
jordyn
for 3 uker siden
·
Overnattet 1 natt
10/10 i will be back i definitely enjoyed my stay /view
10/10 i will be back i definitely enjoyed my stay /view
10
Errik
29. sep. 2026
·
Overnattet 4 netter
Everything was amazing there. The staff was super helpful. Rooms were amazing.
Everything was amazing there. The staff was super helpful. Rooms were amazing.
6
BRENDA
25. sep. 2026
·
Overnattet 2 netter
My stay on Aug 8-10, 2026 was positive. My stay on Aug 16-18, 2026 was not at all good. Air conditioner was not working (Portable Box Fan was brought to the room) and Ice Machine on Floor 17 was not working!
My stay on Aug 8-10, 2026 was positive. My stay on Aug 16-18, 2026 was not at all good. Air conditioner was not working (Portable Box Fan was brought to the room) and Ice Machine on Floor 17 was not working!
10
Elizabeth
17. sep. 2026
·
Overnattet 2 netter
This hotel was a great value, and a really great location. Being steps away from the north ferry landing was such a great way to leave the car behind. Portsmouth is charming, and the view across to downtown Norfolk, especially in the evening with the firepit lit, was beautiful. The breakfast buffet was convenient and delicious. My suggestions: that the convenience store could have a larger supply of toiletry items stocked. Also, considering the length of the walk from the parking garage to the elevators, luggage carts would have been helpful to have available during check in and out.
This hotel was a great value, and a really great location. Being steps away from the north ferry landing was such a great way to leave the car behind. Portsmouth is charming, and the view across to downtown Norfolk, especially in the evening with the firepit lit, was beautiful. The breakfast buffet was convenient and delicious. My suggestions: that the convenience store could have a larger supply of toiletry items stocked. Also, considering the length of the walk from the parking garage to the elevators, luggage carts would have been helpful to have available during check in and out.
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
desember 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-11-03: 271.96447865295414USD
- 2026-11-04: 362.4853746643067USD
- 2026-11-05: NO DATA
- 2026-11-06: 287.40435177612306USD
- 2026-11-07: 296.50188304138186USD
- 2026-11-08: 184.1144644088745USD
- 2026-11-09: 193.40382932281494USD
- 2026-11-10: 214.4574183883667USD
- 2026-11-11: 224.14754807281494USD
- 2026-11-12: 254.94883401489258USD
- 2026-11-13: 446.3088143005371USD
- 2026-11-14: 356.10695713806155USD
- 2026-11-15: 163.23383338165283USD
- 2026-11-16: 178.27713061523437USD
- 2026-11-17: 154.8427013168335USD
- 2026-11-18: 163.8587973175049USD
- 2026-11-19: 153.5462683181763USD
- 2026-11-20: 224.5880986633301USD
- 2026-11-21: 222.82969194030764USD
- 2026-11-22: 153.0276164703369USD
- 2026-11-23: 153.4506421508789USD
- 2026-11-24: 150.06491503143312USD
- 2026-11-25: 153.8201356430054USD
- 2026-11-26: 153.42638083648683USD
- 2026-11-27: 173.74431692504885USD
- 2026-11-28: 172.87479073333742USD
- 2026-11-29: 151.68527675628664USD
- 2026-11-30: 150.06491503143312USD
- 2026-12-01: 149.1045157699585USD
- 2026-12-02: 152.07580014038086USD
- 2026-12-03: 153.74376123046875USD
- 2026-12-04: 184.0966830368042USD
- 2026-12-05: 214.6028494949341USD
- 2026-12-06: 153.85657035827637USD
- 2026-12-07: 150.06491503143312USD
- 2026-12-08: 150.06491503143312USD
- 2026-12-09: 150.06491503143312USD
- 2026-12-10: 173.65621364593505USD
- 2026-12-11: 194.2273633117676USD
- 2026-12-12: 224.5880986633301USD
- 2026-12-13: 153.74376123046875USD
- 2026-12-14: 150.06491503143312USD
- 2026-12-15: 150.06491503143312USD
- 2026-12-16: 153.8327022857666USD
- 2026-12-17: 153.8327022857666USD
- 2026-12-18: 184.1884451751709USD
- 2026-12-19: 214.4574183883667USD
- 2026-12-20: 153.74376123046875USD
- 2026-12-21: 151.0653565750122USD
- 2026-12-22: 150.06491503143312USD
- 2026-12-23: 150.06491503143312USD
- 2026-12-24: 153.85657035827637USD
- 2026-12-25: 174.068587600708USD
- 2026-12-26: 172.87479073333742USD
- 2026-12-27: 153.74376123046875USD
- 2026-12-28: 150.06491503143312USD
- 2026-12-29: 153.85657035827637USD
- 2026-12-30: 150.06491503143312USD
- 2026-12-31: 163.97093964385988USD
- 2027-01-01: 173.973833404541USD
- 2027-01-02: 174.068587600708USD
- 2027-01-03: 160.33057985687256USD
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 21 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort – ingen kontantbetalinger
- Dette overnattingsstedet forbeholder seg retten til å autorisere gjestenes kredittkort før ankomst.
- Svømmebassenget er tilgjengelig mellom kl. 06.00 og kl. 23.00.
- Barn som er 18 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng).
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- På dette overnattingsstedet er gjester av alle legninger og kjønnsidentiteter velkomne (LHBTQ+-vennlig).
Begrenset parkeringshøyde.
- Pris for frokostbuffé: ca. USD 17.95–17.95 per person
- Pris for selvbetjent parkering: 15 USD per dag (ubegrenset antall inn- og utkjøringer)
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
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