Name: Citrus Hotel Eastbourne by Compass Hospitality
Address: King Edward Parade, Paseo marítimo de Eastbourne, Condado de Sussex Oriental, GB
Price range: 50 US$–69 US$ per night
Rating: 7.35

Opiniones de los huéspedes

En el Citrus Hotel Eastbourne by Compass Hospitality, los viajeros destacan su ubicación frente al mar y el personal amable, aunque las opiniones sobre el estado de las instalaciones son variadas: muchos disfrutaron de habitaciones muy espaciosas con vistas al mar, pero las preocupaciones recurrentes incluyen zonas anticuadas y un mantenimiento inconsistente.   La limpieza es desigual, con algunas habitaciones impecables y otras descritas como mal limpias o con olor a humedad. El desayuno es continental con opciones calientes limitadas; muchos lo encontraron adecuado, aunque varios se decepcionaron por la falta de una opción de desayuno completo inglés. Otros problemas recurrentes incluyen una conexión Wi-Fi deficiente, ruidos mecánicos ocasionales o problemas de calefacción, y desafíos de accesibilidad debido a escaleras y ascensores poco fiables. En general, espere una estancia económica y sin lujos en una ubicación privilegiada frente al mar con un servicio cálido.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones se sienten anticuadas, con informes repetidos de ascensores poco fiables y algún problema ocasional con las llaves o la puerta principal; el aparcamiento utiliza permisos locales y puede ser complicado, pero es económico a través de vales del hotel. Hay una sala de juegos con billar y futbolín.

Reseñas de huéspedes relacionadas

4

Margaret

22 sept 2024

·

Se alojó 2 noches

Very poor decoration lift not working no service in room no change of towels

8

Hilary

7 may 2025

·

Se alojó 3 noches

Comfortable functional room, friendly, helpful staff, parking can be a bit difficult, especially as there was an event on the Western Lawns all weekend, but with perseverance parking can be found and is very cheap, £2.35 for 24 hours when purchased at the hotel. Overall, a relaxing stay.

8

Anthony

15 oct 2024

·

Se alojó 1 noche

We recently stayed at the Citrus Hotel in Eastbourne and were pleasantly surprised by the experience. Our room was spacious, featuring a lovely sea view that added a touch of tranquility to the stay. The large bay window, complete with comfortable armchairs, was perfect for relaxing while enjoying the view. The room itself was well-appointed with a big mirror, a cozy coffee table, and nice bedside tables. There was a desk to work at, which came in handy, along with a good-sized TV for downtime. We appreciated the power outlets with USB connections, making it easy to charge our devices. The hotel provided thoughtful amenities like extra pillows and hot beverages in the room. A fan was also available, which helped maintain a comfortable temperature. The clean towels added to the overall sense of care taken by the staff. The hotel’s 24-hour front desk made check-in and any inquiries convenient. We also loved the communal lounge, which had both a foosball and pool table, perfect for some light entertainment. Snacks and drinks were readily available at the front desk, which was a nice touch. Breakfast far exceeded expectations, going beyond the advertised continental offering. It was a quiet, peaceful stay, with plenty of comfort and thoughtful details that made the experience memorable.

10

Nikki

23 may 2025

·

Se alojó 1 noche

The hotel staff were very welcoming, and the bedroom was very spacious. the staff mad parking really easy, as I called them before, and they gave me all options locally. highly recommend

10

Debbie

14 abr 2025

·

Se alojó 2 noches

We had a great stay here. We were at the top in a huge room with a large walk-in shower. It was clean and comfy, and all the staff we met were friendly and welcoming. There's a games room in the basement with sofas, a pool table and table football, and it was nice to socialise with other guests for a bit. It's well situated for the Wishtower part of the seafront and we had great views from our room.

6

Angela

17 jun 2025

·

Se alojó 1 noche

Quaint hotel on the waterfront. I did recieve an upgrade due to my Best Western membership. The hotel needs additional staff. The front desk person was overwhelmed. The WiFi is horrible. The elevator buttons are missing so you have to stick your finger in to activate. Overall this place needs work.

4

Mary

24 oct 2024

·

Se alojó 2 noches

Massive disappointment. This hotel is a mess. Took 2 rooms for 2 nights. The rooms had no heating with radiators stone cold. Reported to reception and managers multiple times. Went home early because room too cold to spend second night there. Nothing done, despite multiple complaints. Bathroom had no plug and no mirror. Water pressure very weak. Morning of second day elevator broke down multiple times. It was very old and noisy and had we not been on the top floor we would have used the stairs If this is the standard of "Best Western" things have dramatically declined. Admittedly it was a cheap hotel but you do expect basic amenities like heating !!

2

Alison

9 nov 2025

·

Se alojó 2 noches

The lifts were broken rokms dirty and smelt baf, broken tap with screw to turn, broken wardrobe offered another room that had leak and v wet carpet. Staff were friendly and helpful. Was refused a refund to go somewhere else. Sticky dirty carpet in room. Missing buttons in lifts meaning you had to put your finger in a hole with electrics. If you were on level 2 none of the buttons worked so the only way to use was call reception for them to press the button on ground level to send lift up or down. Absolute joke

6

Emily

22 sept 2024

·

Se alojó 1 noche

Lovely staff and bed was comfy. Excellent position by the sea and near lovely Little Italy area. Downsides: sheets needed a higher temp wash or to be replaced (stains) and bathroom bin was full from the last guests. Lift broke too, but stairs were fine for us. For the price, we had a comfortable stay.

6

Julie

29 sept 2024

·

Se alojó 2 noches

A budget hotel really. You get what you pay for. Lift wasnt working. I had booked a sea view and was at the back of the hotel. The decor was a bit drab but for £105 for 2 nights, cant really complain. Although a vending machine in the reception area for food and drink was unusual.

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Limpieza

La limpieza es inconsistente: mientras que varios huéspedes encontraron las habitaciones limpias, muchos citaron baños mal limpios, olores persistentes o humedad/moho, ropa de cama manchada y falta de servicio de limpieza.

Reseñas de huéspedes relacionadas

6

G M

16 nov 2025

·

Se alojó 2 noches

Fine, staff nice enough, wasn't particularly clean (rubbish down the back of the bunk bed). Good location.

4

Chelsea

15 abr 2025

·

Se alojó 1 noche

We arrived at the hotel and had to wait to check in for 10 minutes because no one was around and they had no bell to ring for assistance. The room we stayed in was not clean, especially the toilet which had poo stains down it and the smallest amount of toilet roll, these were rectified when I complained. The bathroom door also didn’t close which was embarrassing for our teenage son who didn’t want his parents to hear him on the toilet. The heating was on all night even though the radiator was on Zero which made it an uncomfortable sleep. For what we payed to stay at this hotel we expected the room to be much cleaner and better presented.

10

Diane

15 dic 2025

·

Se alojó 1 noche

Clean room easy accessibility

2

Alison

9 nov 2025

·

Se alojó 2 noches

The lifts were broken rokms dirty and smelt baf, broken tap with screw to turn, broken wardrobe offered another room that had leak and v wet carpet. Staff were friendly and helpful. Was refused a refund to go somewhere else. Sticky dirty carpet in room. Missing buttons in lifts meaning you had to put your finger in a hole with electrics. If you were on level 2 none of the buttons worked so the only way to use was call reception for them to press the button on ground level to send lift up or down. Absolute joke

6

Michelle

16 oct 2024

·

Se alojó 1 noche

Property isnt the cleanest of properties. Room was large, bathroom requires a major scrub feaces around the toilet pan from previous people, shower was grubby, towels seen better days. Pillows were hard & bed not the comfiest. Sea view frm the room was the best thing. Glad it was only a quick stay over. There is alot of potential in this place & with a quick decent clean & a freshing up it would be good.

6

Katharina

4 may 2025

·

Se alojó 4 noches

Roomkeeping was not good. It was only cleaned after it was pointed out and then only superficially. The breakfast was clear. The hotel has seen better days.

6

Emily

22 sept 2024

·

Se alojó 1 noche

Lovely staff and bed was comfy. Excellent position by the sea and near lovely Little Italy area. Downsides: sheets needed a higher temp wash or to be replaced (stains) and bathroom bin was full from the last guests. Lift broke too, but stairs were fine for us. For the price, we had a comfortable stay.

2

Kevin

27 abr 2025

·

Se alojó 1 noche

Bathroom toilet had old urine and hair all over it, hand basin dirty. One of the beds had no sheet only duvet on top of yellow stained mattress protector.

4

Anthony James

30 sept 2025

·

Se alojó 6 noches

No sink plug. Toilet did not flush properly for 3 days, had to use waste bin to pour water down the toilet. Room not cleaned. No proper cooked breakfast.Hotel looking very 'tacky'

4

Eileen

1 sept 2024

·

Se alojó 1 noche

Standard of cleanliness not very good Property needs a complete revamp

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Habitaciones

Las habitaciones suelen ser muy espaciosas, muchas con vistas al mar, pero la decoración y los accesorios son anticuados, la conexión Wi-Fi puede ser poco fiable y algunos huéspedes experimentaron ruido, problemas de calefacción o agua caliente, y alguna discrepancia con las vistas por las que habían pagado.

Reseñas de huéspedes relacionadas

6

ellen

19 jul 2025

·

Se alojó 2 noches

While the place was reasonably nice, we paid extra for a "sea view"...and got placed in the bottom level...which was a half-story BELOW ground level. Our "sea view" was more of a "knee view"

10

Debbie

26 oct 2025

·

Se alojó 2 noches

We were welcomed warmly to the hotel.Our room was huge and looked directly onto the beach. There was a choice of bath and shower or level access shower. All the staff we met were friendly and the reception area has been refurbished since our last stay with a new breakfast room and bar. The room was clean with good heavy curtains.

8

John

12 sept 2025

·

Se alojó 1 noche

Really big room, with seaview. Breakfast selection was ok but note, it is only a Continental breakfast, plus beans, scrambled and hard boiled eggs

6

Sandra

20 sept 2025

·

Se alojó 3 noches

Room was nice but got woke at 5.30am on sunday morning by a sort of loud mechanical sound aporoc every 20 srconds. It was too loud to get back to sleep. Had to dress and go to reception as no-one answering phone. The noise was only on our corridor and i met another couple siffering from it. I had to go to reception 3 times before i was taken seriously, and eventually the manager moved me to a new room, where i caught up with a bit of sleep. Sadly i missed half a day of a 2 day weekend as a result. The manager told me to email.him about it, which i did. No reply so emailed again no reply again. Rude!!!

6

Claire

10 oct 2024

·

Se alojó 2 noches

Definitely.Liked the price for the area and it was reasonably clean. Apart from the hair dryer wire being cut , not in use. The Free Wi-Fi. was very much in an out. Not great if you rely on it.

8

Subashini

1 jun 2025

·

Se alojó 1 noche

Very good. Spacious and clean room with fantastic sea view. Location was excellent too. Managed to find parking right in front of the hotel. Staff was friendly. Water pressure of the shower was good. Breakfast spread didn't have many choices but adequate. Enjoyed our stay.

8

Francesca

6 may 2024

·

Se alojó 1 noche

We had a pleasant stay. The hotel is near the seafront and pier and close to the bus route and train station. The staff were very friendly and happy to help— especially Leanne. The room was clean and functional. A minor thing: the door wasn’t sealed top to bottom meaning we had some light and sound from the corridor. I had earplugs so it wasn’t a big bother, but it might bother you if you’re a very light sleeper. The breakfast was fine, toast and spreads, cereals, yoghurt etc. considering everything, it was a decently-priced no-frills stay!

8

Albertus

19 ene 2025

·

Se alojó 1 noche

Stayed one night, hotels locks front door promptly at 23:00. The room we had was spacious and sea-front facing. It was clean and centrally heated, had sufficient towels and pillows. The interior is dated, but given we stayed only one night it didn't detract. We had to ask for coffee and loo roll, but the staff was friendly and provided without question. We didn't eat at the hotel.

10

Debbie

14 abr 2025

·

Se alojó 2 noches

We had a great stay here. We were at the top in a huge room with a large walk-in shower. It was clean and comfy, and all the staff we met were friendly and welcoming. There's a games room in the basement with sofas, a pool table and table football, and it was nice to socialise with other guests for a bit. It's well situated for the Wishtower part of the seafront and we had great views from our room.

6

Angela

17 jun 2025

·

Se alojó 1 noche

Quaint hotel on the waterfront. I did recieve an upgrade due to my Best Western membership. The hotel needs additional staff. The front desk person was overwhelmed. The WiFi is horrible. The elevator buttons are missing so you have to stick your finger in to activate. Overall this place needs work.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es generalmente amable y acogedor, y el personal suele hacer todo lo posible para ayudar. Algunos huéspedes informaron de retrasos, una recepción desbordada o un seguimiento deficiente de las quejas.

Reseñas de huéspedes relacionadas

10

Nikki

10 jun 2025

·

Se alojó 1 noche

Great team! Really friendly. hotel rooms are big. highly recommend for business or leisure.

8

pamela

11 sept 2024

·

Se alojó 5 noches

First of all the important things- the staff went over and above at every turn and I would say faultless, the location couldn’t be better, you are literally on the sea front in the most beautiful part of Eastbourne, and the beds were very comfortable and bedding was spotless. However if you are looking for a beautifully decorated and lovely hotel, the Citrus is not for you. The rooms are nothing like they are on the website. I have never stayed in a backpackers hostel but if I did, I imagine it would look like this. Our room had cracked walls and peeling paint everywhere, the lift was like a death trap and even the staff said don’t use it. Breakfast was ok for a continental. Having said all that, for what I paid and for the superb location, I probably would stay here again but I would ask for one of the rooms which has been redecorated since it was housing those who shall remain nameless.

6

Sandra

20 sept 2025

·

Se alojó 3 noches

Room was nice but got woke at 5.30am on sunday morning by a sort of loud mechanical sound aporoc every 20 srconds. It was too loud to get back to sleep. Had to dress and go to reception as no-one answering phone. The noise was only on our corridor and i met another couple siffering from it. I had to go to reception 3 times before i was taken seriously, and eventually the manager moved me to a new room, where i caught up with a bit of sleep. Sadly i missed half a day of a 2 day weekend as a result. The manager told me to email.him about it, which i did. No reply so emailed again no reply again. Rude!!!

10

Karen

8 may 2024

·

Se alojó 4 noches

The staff were one of the most welcoming we've ever experienced in a hotel.Leanne was a gem & couldn't offer enough help.Ashley was a very helpful & chirpy Duty Mgr.Louis was a Mgr who turned his hand to anything that needed to be done in the hotel & really cared about staff & guests.Our room very clean & the bed extremely comfortable.We were given a sea view on the side of the hotel.Some suggestions that I discussed with hotel staff were:need for bedside lights & more than 2 plug sockets.Internet connection in room was very sketchy but strong in reception.Self-service continental breakfast was more than adequate.Choice of cereals,fruits,yoghurt,freshly warmed pastries,toast & spreads.Wide choice of coffees from a machine & a choice of teas.Plenty of seating available.There is an elevator. Considering we stayed during a busy Bank Holiday weekend,we still managed to find a parking space every day.Street parking outside the hotel is free 6pm to 8am.The hotel provided parking vouchers for 3 hours parking at a cost of £2.20 per 3 hours outside of these times (subject to number of tickets allocated to the hotel by the council).Unfortunately,the council had not provided enough vouchers to cover the holiday weekend.Although not their fault,the hotel was very apologetic.If vouchers are unavailable,parking is payable via a phone app at a higher cost,although cheaper than areas closer to the pier/town(about 10-15 min walk).Free road parking is available in streets away from seafront.

4

Chelsea

15 abr 2025

·

Se alojó 1 noche

We arrived at the hotel and had to wait to check in for 10 minutes because no one was around and they had no bell to ring for assistance. The room we stayed in was not clean, especially the toilet which had poo stains down it and the smallest amount of toilet roll, these were rectified when I complained. The bathroom door also didn’t close which was embarrassing for our teenage son who didn’t want his parents to hear him on the toilet. The heating was on all night even though the radiator was on Zero which made it an uncomfortable sleep. For what we payed to stay at this hotel we expected the room to be much cleaner and better presented.

10

Nikki

23 may 2025

·

Se alojó 1 noche

The hotel staff were very welcoming, and the bedroom was very spacious. the staff mad parking really easy, as I called them before, and they gave me all options locally. highly recommend

10

robert

11 nov 2025

·

Se alojó 1 noche

Helpful staff

6

Angela

17 jun 2025

·

Se alojó 1 noche

Quaint hotel on the waterfront. I did recieve an upgrade due to my Best Western membership. The hotel needs additional staff. The front desk person was overwhelmed. The WiFi is horrible. The elevator buttons are missing so you have to stick your finger in to activate. Overall this place needs work.

10

Anna

6 abr 2025

·

Se alojó 6 noches

This is an old hotel. However the staff’s attention to detail and care was amazing. Nancy who serves breakfast was a ray of sunshine and just a delight. My daughter and friends all enjoyed staying here and we will be back again. Thank you so much for looking after us with the care that you did.

10

Stephen

30 sept 2024

·

Se alojó 1 noche

Excellent friendly service by Andrew who managed to find me a really nice room with beautiful sea view! I look forward to staying here again!

¿Te ha sido útil?

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Ubicación

La ubicación frente al mar es muy apreciada por su proximidad a la playa, el muelle, las galerías y a aproximadamente 15 minutos a pie de la estación. Las vistas panorámicas y el acceso conveniente lo convierten en una base excelente para Eastbourne.

Reseñas de huéspedes relacionadas

10

Nikki

5 jun 2025

·

Se alojó 1 noche

Staff welcoming. Great location for the beach

8

Subashini

1 jun 2025

·

Se alojó 1 noche

Very good. Spacious and clean room with fantastic sea view. Location was excellent too. Managed to find parking right in front of the hotel. Staff was friendly. Water pressure of the shower was good. Breakfast spread didn't have many choices but adequate. Enjoyed our stay.

8

Francesca

6 may 2024

·

Se alojó 1 noche

We had a pleasant stay. The hotel is near the seafront and pier and close to the bus route and train station. The staff were very friendly and happy to help— especially Leanne. The room was clean and functional. A minor thing: the door wasn’t sealed top to bottom meaning we had some light and sound from the corridor. I had earplugs so it wasn’t a big bother, but it might bother you if you’re a very light sleeper. The breakfast was fine, toast and spreads, cereals, yoghurt etc. considering everything, it was a decently-priced no-frills stay!

6

Elena

26 may 2025

·

Se alojó 2 noches

Stunning location, beautiful beach.

8

Hannah

23 may 2024

·

Se alojó 1 noche

This hotel is in a great location for the beach and the Towner gallery (1 min walk!) The staff were so friendly and helpful. We found it a really cost effective option for a quick and easy one night stay in Eastbourne.

8

Philip

6 oct 2024

·

Se alojó 1 noche

The hotel was very clean staff were excellent right on the beach front only had one night perfect for us

8

Nadeem

15 jun 2025

·

Se alojó 2 noches

Great location on the seafront, near the Lifeboat Museum.around 15 minute walk from the pier and the train station. Ageing hotel facilities but the staff were very helpful.Special mention to Nancy who runs the breakfast service who was brilliant.

8

Branden

18 oct 2024

·

Se alojó 2 noches

Warm, comfy, polite staff, not bad for a couple if days. Offer breakfast. 15 min walk from station. Close to beaches and theatres.

10

Emma

6 oct 2024

·

Se alojó 1 noche

Large room, nice and clean. Beds a bit firm but that’s personal taste. Great location, happy to visit again 😊

10

Nikki

11 jun 2025

·

Se alojó 1 noche

Great location, right near the sea. staff were so welcoming

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es continental con una selección modesta; muchos lo encontraron adecuado, pero varios se decepcionaron por la ausencia de una opción de desayuno completo inglés. El personal del desayuno recibe elogios frecuentes.

Reseñas de huéspedes relacionadas

10

Anna

25 sept 2024

·

Se alojó 2 noches

It was a Lovely Hotels with Great staff and very Friendly, Nice Bed. Nice shower 🚿 and Great TV 📺, THE Breakfast was Fairly Reasonable, and it was Continental, It was Very close to 🌊 Front...was Great to walk 🚶‍♀️ I'd definitely go back again !!!!

8

John

12 sept 2025

·

Se alojó 1 noche

Really big room, with seaview. Breakfast selection was ok but note, it is only a Continental breakfast, plus beans, scrambled and hard boiled eggs

6

Helen

7 feb 2025

·

Se alojó 1 noche

Great location, friendly reception staff, well kept but very tired. Room was huge but bathroom showed a lot of timescale on taps and shower screen. Towels were also stained. Staff at breakfast were just too in your face, to the point of nosey about what you were taking to eat. The Scottish lady was also unprofessional moaning about other diners with food they had left. Otherwise, breakfast was a good selection and enjoyable.

6

Paul

19 ene 2025

·

Se alojó 1 noche

It was an ok place. Did the trick. Somewhere to sleep. Breakfast was disappointing. Only hot food boiled eggs, scrambled eggs and beans.

10

Enid

1 abr 2024

·

Se alojó 1 noche

Staff brilliant ,room clean and updated.would like lamp on bedside table,and cooked breakfast

6

Scott

20 may 2025

·

Se alojó 3 noches

Breakfast options poor although lady who done breakfast was fantastic ( always singing) Hotel in general is needing a good renovation all areas looked tired

8

Francesca

6 may 2024

·

Se alojó 1 noche

We had a pleasant stay. The hotel is near the seafront and pier and close to the bus route and train station. The staff were very friendly and happy to help— especially Leanne. The room was clean and functional. A minor thing: the door wasn’t sealed top to bottom meaning we had some light and sound from the corridor. I had earplugs so it wasn’t a big bother, but it might bother you if you’re a very light sleeper. The breakfast was fine, toast and spreads, cereals, yoghurt etc. considering everything, it was a decently-priced no-frills stay!

8

Mary

15 nov 2025

·

Se alojó 1 noche

Good breakfast

10

Claire

12 oct 2024

·

Se alojó 1 noche

I liked the place. A full English breakfast would of been lovely. I liked the way you can stay in the room until 11 o'clock happy to part with the money.

4

Anthony James

30 sept 2025

·

Se alojó 6 noches

No sink plug. Toilet did not flush properly for 3 days, had to use waste bin to pour water down the toilet. Room not cleaned. No proper cooked breakfast.Hotel looking very 'tacky'

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	51 US$
febrero	50 US$
marzo	55 US$
abril	73 US$
mayo	75 US$
junio	102 US$
julio	99 US$
agosto	114 US$
septiembre	62 US$
octubre	62 US$
noviembre	54 US$
diciembre	60 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $68
18 $50	19 $50	20 $53	21 $58	22 $56	23 $68	24
25	26 $54	27 $54	28 $54	29 $54	30 $67	31 $67

DO	LU	MA	MI	JU	VI	SA
1 $54	2 $56	3 $54	4 $54	5 $54	6 $67	7 $67
8 $54	9 $54	10 $54	11 $56	12 $54	13 $67	14 $67
15 $54	16 $54	17 $56	18 $57	19 $56	20 $69	21 $69
22 $56	23 $57	24 $57	25 $56	26 $56	27 $69	28 $69
29 $56	30 $57

Citrus Hotel Eastbourne by Compass Hospitality

Precios para Citrus Hotel Eastbourne by Compass Hospitality

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Ubicación

Opciones de habitación

Suite estudio

Habitación individual

Habitación familiar

Double and Single Room

Habitación con 2 camas individuales, accesible en silla de ruedas

Suite estudio familiar

Habitación doble

Habitación triple

Habitación con 2 camas individuales

Habitación básica doble

Reseñas de los huéspedes sobre Citrus Hotel Eastbourne by Compass Hospitality

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