Mercure Hotel Hamm

Buenas instalaciones

Sauberes Zimmer, freundliches Personal

No AC on the room but with the cool weather, i was able to use the fan and opened the window, until the noisy construction started tk wake you up. They promised to look into the AC but noone came to give me an update if the ac was indeed broken or if they had fixed it (still used outside air and fan to avoid disappointment) Breakfast was the same thing everyday. No wifi and poor cell service in my room 307. I had to work from the lobby so i can get wifi for my laptop and to get on zoom calls. Very inconvenient

Besonders gefallen hat uns die optimale Lage und der Angestellte der uns beim Check-in und Check-out bedient hat. Weniger schön war, dass das Personal beim Frühstück, bei Vollbelegung, überfordert war.

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