約克市中心紅屋頂飯店

Room was not what the pictures show, similar, but the photos are of a new room. Appears the hotel is renting to Section 8, lots of loitering, loud music until the wee hours and people arguing. At least 2 inoperable vehicles taking up space in their limited lot, while at the same time they provide paid parking for nearby businesses. That further supports the Section 8 suspicion as people are arriving on foot. I can tolerate a lot, but the last straw was when I returned for what I thought was my last night only to find the room cleared out. Went to the desk to find out what was going on only to be told my checkout was that morning. When I asked about adding the night and getting my property back, I was told they were fully booked, no rooms. 3 hours later the website still shows availability, at 50% more than my rate. Whats the point in the hotel having my phone number if they can't call if there's a question about checkout? Why did they lie about availability for another night? And why did my door card work if I had been thrown out? I wonder if a prior guest could have had access while I was there. My property was in a storeroom with plaster spilled on it. It looked like everything was there, had to find another hotel.

A receptionist surrounded by bullet-proof glass gave me some idea what to expect. Room was clean /mattress was comfortable. Walls were so thin I could hear EVERYTHING said/done by my neighbors. Property is in DIRE need of renovation. Parking is inadequate. Overall, not a place I will stay in again.

People hanging outside

The property itself is your average motel, it gets the job done, but there was a lot of shady people hanging out in the parking lot, not sure if they were staying at the motel or just using the parking lot.

When we arrived, there were questionable people hanging around the front and the parking lot. We didn’t feel safe getting out of the car. We definately would not have stayed on the first floor and the balconies on the upper floors were warped and looked unsafe. From what we observed on the outside, we didn’t even bother to enter. We forfeited our money and drove all the way home, about 600 miles.

There were people smoking outside the room.

Parking lot

Parking was a bit difficult. The spaces are to narrow.

The room obviously wasnt cleaned and smelled of pot and smoke. Terrible place to stay, lots of Drug traffic in the parking lot and people watching your vehicle after you walk away from it. The most unhelpful staff and uncaring staff ever Imagined. Mold growing on the floor and cieling and all over the shower.

Intercity parking lot. 3 tiered motel. Room in poor condition. No iron in room but they gave me one when I asked. They were accommodating but the clientele and parking lot make for long, late, loud nights.

We were asked by another occupent of the facility if we would "like for her to join us" in our room, when we arrived, there was a party going on in one of the rooms and there was constantly a group of people outside of our room being loud. Our bed cover had a big yellow stain on it and the tub in the bathroom was filthy. We left and did not stay because we were unable to sleep due to the noise and were told we could not get a refund.

Shower was horribly stained with grime, soap scum and whatever else. Looks like mold growing on the ceiling of the shower. A used wash cloth was left in the shower along with a ball of hair. Never ever staying again... Although the staff was pleasant

Unclean. Infested.

Bathroom unclean, saw a bug, areas of peeling and mold. Bed sunken in needs replacing.

There were bed bugs, broken wooden floor, Vomit on this stairs and the representative did nothing. Filty room, the sis did not change the sheets that we're dirty. The stairs and property is filthy and smell of smoke. Bed bugs

Very dirty and roaches in the room

There was a dirty rag left in the bathroom. Bugs in the corners. Overall disgusting.

It was disgusting. Had bugs. Pee in the shower. Toilet was dirty. And people were smoking right out side the room which made the whole room smell. I left, I didn’t even stay 15 minutes. Then was refused a refund and had to pay for a different hotel.

Room was disgusting!! The bathroom looked like it was never cleaned before. Roach on the floor soon as we walked in.. turns around n checked out. Couldn’t pay me to stay there

The room obviously wasnt cleaned and smelled of pot and smoke. Terrible place to stay, lots of Drug traffic in the parking lot and people watching your vehicle after you walk away from it. The most unhelpful staff and uncaring staff ever Imagined. Mold growing on the floor and cieling and all over the shower.

We left at 2am. The bed was very uncomfortable and it felt unsafe.

The room was very worn and run down and smelled like cigarette smoke. Appeared clean and the bedding was up to date and comfortable.

A receptionist surrounded by bullet-proof glass gave me some idea what to expect. Room was clean /mattress was comfortable. Walls were so thin I could hear EVERYTHING said/done by my neighbors. Property is in DIRE need of renovation. Parking is inadequate. Overall, not a place I will stay in again.

Bathroom unclean, saw a bug, areas of peeling and mold. Bed sunken in needs replacing.

The room worked for what we needed but there were multiple areas of improvement I would suggest. - Floor was peeling up in several areas. - The shower had definitely not been cleaned well (could see dirt on walls when light hit it right). - Toilet seat was damaged. - Bed spread had stains. - Refrigerator had a huge block of ice all around and in freezer. Needs to be defrosted for a day at least to allow it to melt and be removed. Drinks we put in refrigerator were frozen after 1 night.

Well, The price was excellent, but no telephone in the room. The property is past due for a renovation, way past due. No phone is a safety issue.

I drove an hour and a half home at 2am because of the condition of the room. The front desk attendant was outside when I arrived to check in, while checking in a man came inside to use a vending machine. After the attendant said my room number, the man walked out. When I walked out he followed me up the stairs until I stopped to take my phone out. Once inside of the room, I found brown stained bedsheets, nicotine stained lamp shade and walls (you have to sign a no smoking agreement), a dirty rusted shower, holes in the wall, missing floor planks and a broken a/c unit. There was trash in the walk way and an unhomed man urinating on the stairs

Had to sleep with the shower on all night long, because it wouldn't shut off. There was no maintenance available. And the front desk clerk threatened to charge me $500, if the faulty shower set off the fire alarm and the fire department had to be called.

The door connecting my room to the neighbors did NOT have a lock on it!!! I simply opened it up and was able to see inside. I leaned a chair against it with a bunch of stuff on it in that would fall off and make noise if they other person did the same thing opening the door. I was absolutely shocked!!! i can't believe this is even legal.

Location was convenient for me, and staff was friendly and helpful. Water in the tub took a long time to empty out.

The cleaning man and his wife came into our room to clean BEFORE WE EVEN CHECKED OUT!!! We had taken a walk to get some breakfast and had put our things in our car, but they came right in and literally cleaned and scrubbed the floor and made it all ready for the next person!!! We had found an air Bud and a bottle of pills that someone had left behind the nightstand and we were going to tell the manager about it when we checked out but they already found them and he was shaking them at us as we came back to go to the restroom one more time before we checked out!! Very dirty!!!

Wonderful representatives. I’m grateful I came across such nice people at the front desk

The staff were very friendly and helpful.

The night we went to check in they told us that in January they cancelled all reservations and put the rooms back up for higher prices due to an event in town. They said they are sorry I wasn’t notified. And of course they were booked. We had no place to stay 9 hours away from home. Everything was booked for the event we were also attending. Do not recommend!!!

Roaches and bedbugs the person in register did not want to refund us until we called expedia and they had no option to refund. Thank you expedia for helping us get the refund back.

Had to sleep with the shower on all night long, because it wouldn't shut off. There was no maintenance available. And the front desk clerk threatened to charge me $500, if the faulty shower set off the fire alarm and the fire department had to be called.

Cheapest stay in York. You pay more you get more. I’ll stay again. Great front desk.

I absolutely love Rebecca the front desk staff. She does a fantastic job. Also all the house keepers work very hard my room was clean and smelled amazing also you can’t beat the price.

Rebecca is alway a great staff member. Always helpful

Intercity parking lot. 3 tiered motel. Room in poor condition. No iron in room but they gave me one when I asked. They were accommodating but the clientele and parking lot make for long, late, loud nights.

Close to everything

Convenient to my work location. Great price for a motel downtown.

My overall stay was good, but did not feel safe—- many homeless hanging around there.

Didn’t want to get out of the car.. people were hanging all over the buildings outside. Felt Unsafe !

In the historical area of York, lots to see and do.

When we arrived, there were questionable people hanging around the front and the parking lot. We didn’t feel safe getting out of the car. We definately would not have stayed on the first floor and the balconies on the upper floors were warped and looked unsafe. From what we observed on the outside, we didn’t even bother to enter. We forfeited our money and drove all the way home, about 600 miles.

A little run down, a few roaches here and there, but for the money ok. Good location right downtown York on busy George street. Would stay again.

Convenient to work location and good price.

Close to the bus station! 24/7 desk! The room reeked of tobacco products or other contaminates. Pillows/cases smelled so bad that I had to stop using them.

The hotel is right in the middle of downtown, not necessarily q safe neighborhood, didnt realize when booking from Idaho. Any time my husband went outside he was asked for money, smokes, rides to a food bank by other patrons of the hotel. He wondered if the hotel doubles as transitional housing for the houseless. Very strong smell of ammonia throughout the premises.