Name: Hotel Universal
Address: Avenida dos Aliados, Porto, Porto Distrikt, PT
Price range: 71 US$–205 US$ per night
Rating: 7.85

Hvad siger gæsterne

Ud fra de seneste anmeldelser roser rejsende Hotel Universal for dets yderst centrale beliggenhed, hvor alt er inden for gåafstand, og det konsekvent venlige personale, ligesom de også bemærker adgangsmæssige særheder, såsom trapper op til receptionen og en kompakt elevator.

Renligheden er generelt god, selvom flere gæster har rapporteret slidte sengetøj, lugt eller ujævn rengøring. Feedback omkring værelserne er forskellig: nogle finder dem behagelige eller renoverede, mens andre nævner små planløsninger, gammeldags indretning, begrænsede faciliteter på værelset, støj mellem værelser og lejlighedsvis dårlig udsigt. Stemningen omkring morgenmaden spænder fra basis til god værdi. Forvent et centralt, budgetvenligt ophold med hjælpsom service og et par kompromiser.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Adgang involverer at gå op ad en trappe for at nå receptionen, efterfulgt af en lille elevator til værelserne; der findes en stolelift, men den er besværlig ved bagage. Nogle gæster bemærker parkering en kort gåtur derfra.

Relaterede gæsteanmeldelser

10

Michelle

19. maj 2025

·

Overnattede 2 nætter

Can’t say enough about the location of this place! Right where you need to be to walk to almost all the main sites and attractions. Very friendly service! Nice, clean rooms. Would definitely go back and recommend. One down side - very small elevator and lots of stairs. You need walk up a large flight of stairs to even reach the elevator.

8

Jacqueline

26. sep. 2024

·

Overnattede 3 nætter

Quiet and peaceful in the city! After being in hospital for a few days this was an oasis of calm. Comfortable bed and linen and very clean. My only issue was the flight of stairs from the street entrance to the hotel reception, it was a tough climb with a suitcase.

8

Rona

2. maj 2025

·

Overnattede 4 nætter

Great location. Close to the city centre. Note that there is stairs to walk up to the reception and they take your keys to leave at reception when you leave the hotel for the day. Concierge is 24/7 and very helpful.

8

Anderson

5. nov. 2025

·

Overnattede 1 nat

Gostamos muito do hotel, do quarto, do café da manhã. O ponto negativo é que não tem elevador para subir com as malas até a recepção, q fica numa espécie de primeiro andar. Existe um elevador p idosos/cadeirantes mas a recepcionista disse q não poderíamos subir as malas lá. Estávamos c malas grandes e crianças e sofremos p subir c o peso

10

James B

14. apr. 2025

·

Overnattede 3 nætter

The Hotel Universal is conveniently located in the heart of downtown and close to Metro, grocery stores and laundry services. Also close to restaurants and beautiful sites. Breakfast quality and value was definitely value for money spent. Staff were friendly and helpful. Only draw back was that the stairs might be difficult for some people as there was no elevator beyond the access to reception.

2

Farzaneh

6. jun. 2024

·

Overnattede 2 nætter

Hotel did not have a internet Poor quality No elevator

8

jean

28. sep. 2024

·

Overnattede 1 nat

location and property good. entrance stairs to lobby a problem re luggage

10

Sonia

4. apr. 2025

·

Overnattede 2 nætter

Amazing location... friendly staff...clean. parking only a block away not bad at all!

8

Maria Salome

30. okt. 2025

·

Overnattede 3 nætter

Pros: centrally located, close to lots of dining options, shopping and walking to monuments and must sees. Staff were friendly. Cons: Still need to go up a flight of stairs to get to front desk, had to leave room key/tv remote every time you left premise, was not a deluxe superior room for 3 people, no water/ice for refills.

10

Victor R

12. nov. 2025

·

Overnattede 3 nætter

Una buena alternativa, a pasos de la estación central, con muchas alternativas gastronómicas. La habitación es limpia, cómoda, el personal muy amable. Único inconveniente es la ausencia de un elevador desde la puerta hasta el vestíbulo. Si viajas con muchas maletas, o equipaje pesado, considera otro hotel.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Mange anmeldelser beskriver rene værelser og fællesarealer, men flere rapporterer lugt, slidt sengetøj eller lejlighedsvise mangler, såsom hår efterladt. Standarderne ser ud til at være inkonsekvente på tværs af værelserne.

Relaterede gæsteanmeldelser

10

FILIPE

7. maj 2025

·

Overnattede 2 nætter

Nous avons passé un excellent séjour, très bien situé, très calme, très propre et d'un accueil chaleureux et professionnel. je recommande vivement.

10

Virginia

12. nov. 2025

·

Overnattede 3 nætter

Clean room. Great locations. Great staff

10

RAQUEL

26. okt. 2025

·

Overnattede 4 nætter

Ubicación excelente. Hotel tranquilo y limpio. Cómodo. La tv no se veía bien.

4

MARTA MARIA

25. sep. 2025

·

Overnattede 3 nætter

O café da manhã é básico demais. Não vale a pena. As pessoas da recepção eram muito simpáticas e acolhedoras. Havia um cheiro terrível, de fossa, no quarto que reservamos. Nos mudaram para um quarto menor que nos permitia ficar ali, apesar de não ser uma estadia agradável. As roupas de cama pareciam bem surradas. A localização é excelente, no centro de tudo e apesar disso, o quarto era silencioso.

8

Rachid

25. sep. 2025

·

Overnattede 1 nat

Propre

6

Clare

14. jun. 2024

·

Overnattede 1 nat

The staff were great, welcoming and friendly, and the location was good too - 2 mins from São Bento station as well as nearby other popular locations such as the cathedral, shops and restaurants. Facilities were very basic and in definite need of modernisation. The shower head was too low for me (I’m only 5’7, so very low) and wasn’t adjustable. Initially I thought the room was very clean so was happy, but later found a hair in the sheets as well as on the bathroom wall, so glad I was only there 1 night. It was quite noisy too, you could hear the pipes from other rooms running the tap/having a shower. Overall it was an ok stay, but I would have expected more for the price I paid.

4

Homero

20. sep. 2024

·

Overnattede 4 nætter

La ubicación es muy buena pero la limpieza es pésima, me toco ver a una de las mujeres de limpieza usando una toalla para limpiar el bote de la basura del baño, el contenedor no tenía ninguna protección y solo saco la basura tomo una toalla y limpio el bote sin ningún líquido desinfectante. Las instalaciones en general están sucias, la ropa de cama y toallas son muy viejas. La habitación tenía manchas en las paredes y los espejos. Además, por haber reservado en Hoteles.com solo me dieron la opción de una habitación de discapacidad. Olia muy mal y además el área de regadera no tenía ninguna cortina o protección y se hacía un mojadero a la hora de bañarse porque además no tenía regadera, solo una de mano, por otra parte tenía una fuga en el sanitario. Para llegar a la recepción se tiene que subir una escalera muy empinada y angosta, así que si llevas equipaje ten cuidado más si es voluminoso. Ya que estás en recepción ahí si hay elevador pero es muy estrecho porque es muy viejo. Es un lugar ruidoso que esta cerca de varias construcciones y empiezan las máquinas a trabajar a las 3 de la mañana así que no te dejan dormir. En la calle también hay mucho ruido y por las mismas construcciones es un lugar peligroso para caminar. En general el entorno es muy sucio hay mucha basura tirada en las calles. Es una lástima porque es una parte céntrica con edificios muy bellos y deberían de cuidar más el tema de la limpieza. En términos generales mala experiencia y poca higiene.

10

AUDIEL

4. apr. 2025

·

Overnattede 3 nætter

Clean place and very friendly staff, breakfast was fair (you get what you paid) very walkable to main attractions and lot of restaurants around there. Definitely recommend this place.

10

Victor R

12. nov. 2025

·

Overnattede 3 nætter

Una buena alternativa, a pasos de la estación central, con muchas alternativas gastronómicas. La habitación es limpia, cómoda, el personal muy amable. Único inconveniente es la ausencia de un elevador desde la puerta hasta el vestíbulo. Si viajas con muchas maletas, o equipaje pesado, considera otro hotel.

6

BRUNA

25. maj 2022

·

Overnattede 1 nat

Fomos muito bem atendidos já tarde pois nosso voo atrasou mais de 3h. O atendente nos recebeu muito bem, o inconveniente foi o lance de escadas para chegar a recepção. Com malas e criança, não foi nada agradável. O quarto pequeno mas suficiente para poucas noites. Ótima localização. Cheiro de mofo ao entrar no quarto.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne spænder fra komfortable eller renoverede til små og daterede, med kompakte badeværelser og lejlighedsvise vedligeholdelsesproblemer. Fælles ulemper inkluderer begrænsede faciliteter på værelset (ofte ingen elkedel eller køleskab), støj mellem værelser og indadvendt eller dårlig udsigt; nogle bemærkede ubehagelige senge.

Relaterede gæsteanmeldelser

8

Tara

7. jun. 2025

·

Overnattede 3 nætter

A bit of building work in outside street. No plug in bath! View from room not nice but we didn’t select a room with a particular view so fair enough

4

Maria Marta

29. maj 2025

·

Overnattede 1 nat

Muy mal para personas mayores en general no nos gustó mucho lo único fue su ubicación pero las habitaciones incómodas y viejas .

8

Anca

28. sep. 2024

·

Overnattede 3 nætter

Clean hotel in a great area. Away from hordes of tourists crammed on narrow streets, yet close enough to main attractions, close to metro and on a main steet (easy uber pickup ).The hotel is in an area where they are building a new metro line so be aware - if you sleep with windows open the noise goes all night. However their windows are sound proof and their AC is silent. Quite clean. The shower was too small to be honest (yes you can stand but as a woman shaving legs and all, there's no room). Very odd shower with an extra long curtain so I always flooded the bathroom. But it had a bidet so extra points for that. Service was good but I didn't see or hear about some amenities they mention in the ad like coffee and tea station. Wish I had a kettle in the room at least. You get minimal toiletries

6

Haochuan

7. mar. 2025

·

Overnattede 2 nætter

The hotel is clean and staff is friendly, also close to the train station. However, no kettle, no USB charge connection and no sleepers are provided, it makes customers are inconvenient staying in a room.

6

Randy

8. jun. 2025

·

Overnattede 4 nætter

Bed was horrible

10

Annie

7. okt. 2025

·

Overnattede 4 nætter

Le.personnel était très aimable et attentif, la chambre confortable et très bien insonorisée, bien isolée.

2

Deborah

3. jun. 2025

·

Overnattede 1 nat

There were 20 steps to go up to the property. Cramped room Window at back over fire escapes etc. air conditioning only worked when light was on

8

Michael

23. feb. 2025

·

Overnattede 3 nætter

Room was clean and tidy. Terrible balcony that opened up on to a flat roof with the air conditioners. Just used it as a pied a terre to enjoy the city

6

Rei

24. sep. 2025

·

Overnattede 5 nætter

I like the area, just 3 minutes to walk to the City Hall and other travel spots. The hotel was clean, but there were no trash cans or a kettle.

6

Pauline

9. jun. 2025

·

Overnattede 2 nætter

Un super séjour… si vous aimez vivre sans secrets ! Accueil top, personnel adorable, propreté au carré, et localisation parfaite : on a tout fait à pied. Mais… si vous pensiez avoir un peu d’intimité, oubliez. L'solation façon papier à cigarette, on a partagé la vie (et les bruits) de nos voisins comme si on vivait ensemble. Mention spéciale au “concert matinal de pipi”, inclus sans supplément. La salle de bain WC vitrée dans la chambre ? Une expérience de couple… disons… immersive. La chambre donnait sur un puit de jour, face à un mur gris, ce qui n’était pas précisé à la réservation — dommage, car pour 100€ la nuit, on s’attend au moins à une vue un peu plus agréable (rue ou jardin). Enfin, le lit double (140x190 cm) est petit pour deux adultes, même s’il reste confortable. Bref, un établissement très propre et bien situé, mais qui devrait vraiment améliorer le confort et la transparence sur ses chambres pour offrir une meilleure expérience.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Personalet roses ofte for at være venligt, opmærksomt og hjælpsomt, med smidig ind- og udtjekning og støtte, når det er nødvendigt. Et par politikker (aflevering af nøgler/fjernbetjeninger) og en afvist refusion for Wi-Fi skuffede nogle.

Relaterede gæsteanmeldelser

10

Virginia

12. nov. 2025

·

Overnattede 3 nætter

Clean room. Great locations. Great staff

8

Alma

29. maj 2024

·

Overnattede 3 nætter

El Sr Altamirano que trabaja en Recepción, fue con nosotros muy profesional. Nos ayudo mucho en todo momento cuando lo necesitamos debido a que mi hermana tenía necesidades especiales. Gracias a su Excelente Servicio tuvimos una buena estancia en Oporto.

10

Ye

29. apr. 2025

·

Overnattede 2 nætter

Very nice staff, helped my family a lot during the Portugal power outrage time. The hotel location is beside the Imperial McDonald. Lots of food options around the area. After 2 nights, my family took the Bus 601 to the airport.

8

Rona

2. maj 2025

·

Overnattede 4 nætter

Great location. Close to the city centre. Note that there is stairs to walk up to the reception and they take your keys to leave at reception when you leave the hotel for the day. Concierge is 24/7 and very helpful.

10

Cisiane

16. feb. 2026

·

Overnattede 2 nætter

Excelente localização, próximo a tudo, dar pra fazer muitas coisa a pé devido a localização. Quarto ok, equipe atenciosa e educada.

10

James B

14. apr. 2025

·

Overnattede 3 nætter

The Hotel Universal is conveniently located in the heart of downtown and close to Metro, grocery stores and laundry services. Also close to restaurants and beautiful sites. Breakfast quality and value was definitely value for money spent. Staff were friendly and helpful. Only draw back was that the stairs might be difficult for some people as there was no elevator beyond the access to reception.

2

Kristie

28. maj 2024

·

Overnattede 4 nætter

Hotel WiFi was not working during my stay, which prevented me to do any work on my laptop. Staff declined to give me partial refund for the inconveniences.

10

Maria

15. maj 2024

·

Overnattede 1 nat

Wonderful staff, convenient location, clean room and the rest of the property. The lady at the reception was very nice and helped us with our requests.

8

Maria Salome

30. okt. 2025

·

Overnattede 3 nætter

Pros: centrally located, close to lots of dining options, shopping and walking to monuments and must sees. Staff were friendly. Cons: Still need to go up a flight of stairs to get to front desk, had to leave room key/tv remote every time you left premise, was not a deluxe superior room for 3 people, no water/ice for refills.

10

Victor R

12. nov. 2025

·

Overnattede 3 nætter

Una buena alternativa, a pasos de la estación central, con muchas alternativas gastronómicas. La habitación es limpia, cómoda, el personal muy amable. Único inconveniente es la ausencia de un elevador desde la puerta hasta el vestíbulo. Si viajas con muchas maletas, o equipaje pesado, considera otro hotel.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Ekstremt centralt og med gåafstand til São Bento, metrostationer, vigtige seværdigheder og mange spisemuligheder. Byggearbejde i nærheden kan til tider tilføje støj eller gøre adgangen mindre bekvem.

Relaterede gæsteanmeldelser

10

Michelle

19. maj 2025

·

Overnattede 2 nætter

Can’t say enough about the location of this place! Right where you need to be to walk to almost all the main sites and attractions. Very friendly service! Nice, clean rooms. Would definitely go back and recommend. One down side - very small elevator and lots of stairs. You need walk up a large flight of stairs to even reach the elevator.

8

Jennifer

13. sep. 2025

·

Overnattede 5 nætter

cute older hôtel in a great central location very nice staff

10

Mr. Francis J

20. apr. 2024

·

Overnattede 5 nætter

Central location close to the train.

8

Yanmin

11. mar. 2024

·

Overnattede 4 nætter

The hotel’s location is great, next to the San Bento Train Station and 2 subway stations. Further, the City Hall and the Cathedral are with several minutes walking distance.

10

James B

14. apr. 2025

·

Overnattede 3 nætter

The Hotel Universal is conveniently located in the heart of downtown and close to Metro, grocery stores and laundry services. Also close to restaurants and beautiful sites. Breakfast quality and value was definitely value for money spent. Staff were friendly and helpful. Only draw back was that the stairs might be difficult for some people as there was no elevator beyond the access to reception.

10

Lars

3. jun. 2024

·

Overnattede 3 nætter

Meget hyggeligt hotel - dejligt centralt - rent og pænt. Fin morgen buffet til prisen, gåafstand til der hele og tæt på bus/metro

10

Sandhya

23. apr. 2023

·

Overnattede 1 nat

Great location, clean property.

10

james

22. maj 2025

·

Overnattede 2 nætter

Very good location most place i can walking within 10 minutes and most implo

10

Sonia

4. apr. 2025

·

Overnattede 2 nætter

Amazing location... friendly staff...clean. parking only a block away not bad at all!

8

Wai ha

3. nov. 2025

·

Overnattede 4 nætter

位置十分優越，有各類公共交通便利出行，酒店樓下就有晚間零晨通霄巴士出入機場👍

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Feedback omkring morgenmaden er blandet, lige fra basis til god, hvor flere gæster finder den fair pris, og andre ønsker mere variation.

Relaterede gæsteanmeldelser

10

Marleny De

23. sep. 2025

·

Overnattede 3 nætter

The hotel is very clean, the staff very attentive, and the breakfast is standard. My only observation is that you have to climb one floor of stairs to reach reception, and then there's an elevator to get to the rooms.

10

Blanca

29. dec. 2025

·

Overnattede 1 nat

Delicioso todo. Desayuno 👌

8

Rose Mary

26. aug. 2025

·

Overnattede 3 nætter

Otima localização, funcionário muito atenciosos. Café da manhã ficou abaixo da expectativa. A entrada do Hotel possui dois lances de escadas o que dificulta um pouco para carregar as malas

8

Semyon

29. apr. 2024

·

Overnattede 3 nætter

Great location, people, breakfast

10

James B

14. apr. 2025

·

Overnattede 3 nætter

The Hotel Universal is conveniently located in the heart of downtown and close to Metro, grocery stores and laundry services. Also close to restaurants and beautiful sites. Breakfast quality and value was definitely value for money spent. Staff were friendly and helpful. Only draw back was that the stairs might be difficult for some people as there was no elevator beyond the access to reception.

10

AUDIEL

4. apr. 2025

·

Overnattede 3 nætter

Clean place and very friendly staff, breakfast was fair (you get what you paid) very walkable to main attractions and lot of restaurants around there. Definitely recommend this place.

8

Niina

1. aug. 2024

·

Overnattede 1 nat

Very convenient location near the major sights, especially the Cathedral. Very versatile breakfast and tidy room for three. The door to the bathroom did not close properly.

8

Eduardo

13. dec. 2024

·

Overnattede 2 nætter

A localização é excelente, assim como o atendimento no estabelecimento. O quarto tinha um bom tamanho, mas era antigo e a limpeza não era perfeita. O café da manhã é bem razoável (poucas opções e o café é ruim), sendo incompatível com o preço cobrado.

10

Brian

29. sep. 2025

·

Overnattede 3 nætter

Breakfast good Location for shopping some distance away

8

Julien

4. maj 2022

·

Overnattede 4 nætter

Bon hôtel, très bien placé, a proximité immédiate de la gare Sao Bento, très proche du quartier historique, situé sur une très belle place. Petit déjeuner assez bien, propreté ok.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Måned	Gennemsnitlig pris
januar	51 US$
februar	55 US$
marts	60 US$
april	92 US$
maj	102 US$
juni	92 US$
juli	82 US$
august	93 US$
september	109 US$
oktober	101 US$
november	61 US$
december	63 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $205
18 $93	19 $93	20 $91	21 $91	22 $93	23 $106	24 $108
25 $92	26 $95	27 $86	28 $86	29 $84	30 $95	31 $94

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $90	2 $77	3 $79	4 $77	5 $79	6 $83	7 $88
8 $81	9 $79	10 $90	11 $83	12 $90	13 $95	14 $95
15 $74	16 $71	17 $74	18 $74	19 $73	20 $87	21 $87
22 $84	23 $74	24 $74	25 $75	26 $74	27 $79	28 $87
29 $88	30 $74

Hotel Universal

Priser på Hotel Universal

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Standardværelse med 2 enkeltsenge - 2 enkeltsenge

Standardværelse til 3 personer - 3 enkeltsenge

Familieværelse

Standardværelse med 2 enkeltsenge - tilpasset personer med nedsat mobilitet

Superior-værelse til 3 personer - 3 enkeltsenge

Standard-dobbeltværelse - 1 dobbeltseng - byudsigt

Superior-værelse med dobbeltseng eller 2 enkeltsenge - 1 dobbeltseng eller 2 enkeltsenge

Gæsteanmeldelser af Hotel Universal

Hvem overnatter her?

Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Godt at vide

Valgfrie tilvalg

Priser for kommende datoer

Virksomhedsoplysninger