Hampton Inn Bryant

Clean and good enough for a short stay

I showed up around 9pm and nobody was at the desk there was a paper sign that said they would be back sometime sorry for the inconvenience. They showed up after 20-30 minutes of hanging out in the lobby. Then we get to the room and are getting to bed and there is no blinds on the window. Which made it very hard to fall asleep due to very bright business signs outside around town and impossible to sleep in as soon as the sun came up.

I booked a King room, and was given a room with two double beds. I went back to the desk to advise, and the clerk told me I would have to contact Hotels.com for compensation. There was more than 167 minute wait to speak to a representative, so I attempted to clear the issue through the sites AI. After a several attempts, I got nowhere as the connection kept being interrupted and eventually locked up. I have been a hotels.com customer for years, and this was my first negative experience.

Everything was nice

Great customer service and the room was very clean.