Leisure Inn Pokolbin Hill

The first unit was clean although had hair on the walls in the bathroom and the plates were dirty in the cupboard. The toilet then broke and the plumber did not have the part to fix. We were then moved to another room which had not been vacuumed properly and had an old musky smell about it. The staff were quite rude about having to move us. Disappointed with the snappy attitude them.

Clean rooms and helpful staff make for an enjoyable stay, have stayed here before and would stay here again

When we first entered our room, it was swarming with mosquitoes. Unless there was a hole in the room somewhere I imagine the only other explanation would be that the doors were left open in the cleaning progress before we arrived. We stayed with friends who also had the same experience and have children covered in mosquito bites from their sleep (covered up when outside as we could see that it was mozzie weather). I didn’t get much sleep either as I was hearing the mozzies swarming around and biting my face as I attempted to keep the rest of my body undercover. Other than that the rooms and facilities were great.

Good customer service and was very quick and efficient. Nice location and central to most things. Room was clean but certainly very outdated so definitely requires a freshen up.

The staff at check in were polite and friendly room was very clean. Bed was not quite up there, found it a bit uncomfortable. Loved the grounds, pool and layout of rooms. Very quiet location. Not impressed with having a photo of my driver's licence taken.