Holiday Inn Express & Suites Oro Valley-Tucson North by IHG

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Bed bugs

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Great place to stay! Wonderful kind and helpful staff. Especially Ray who managed the front desk. He was so sweet and helpful with all of my needs during my stay.

The front desk clerk didn’t give us any details about breakfast times, pool, or fitness center. A very basic check in. The property is outdated. The lobby area rug and furniture were visibly stained. Not a great first impression. The pool is basic and surrounded by a cinder block wall. Our room had a large stain on the carpet, the walls were dirty, and the curtains were stained. The ceiling was plastered over from a leak of some sort. I understand the property is about to undergo a renovation, but u have no idea how it could have a 9.0 Wonderful rating. Very disappointed.