Westgate Lakes Resort and Spa
Équipements
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Description de l'établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs ...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 7 piscines extérieures, 7 bains à remous et un parc aquatique payant. Cet hôtel propose également un service de conciergerie, une boutique de souvenirs/un kiosque à journaux et un salon de coiffure.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Si vous devez organiser une réunion à Orlando, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 2323 mètres carrés et comprenant un espace de conférence et des salles de réunion. Un parking avec voiturier est disponible dans l'enceinte de l'hébergement.
Repas
De délicieuses spécialités Cuisine américaine vous attendent à Drafts Sports Bar & Grill, un restaurant familial qui abrite un bar / salon, parfait pour prendre l'apéritif avant le dîner. Si vous préférez une soirée cocooning, un service d'étage (horaires limités) est à votre disposition. Dure journée ? L'hébergement abrite 2 bars en bord de piscine, idéal pour un moment de détente.
Chambres
Les 1990 chambres de l'hébergement vous invitent à la détente et comprennent un micro-ondes et une télévision à écran plat. Des chaînes par câble et un lecteur de DVD assurent votre divertissement. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un bureau, mais aussi un téléphone avec des appels locaux gratuits.
Emplacement
Orlando ne manque pas de choses à découvrir ; Westgate Lakes Resort & Spa Universal Studios Area vous fait profiter d'un séjour au bord de l'eau et se trouve à moins de 5 minutes en voiture de Parc aquatique CoCo Key et de ICON Park. Cet hôtel très pratique pour les familles se trouve à 4,3 km de Parc aquatique Universal’s Volcano Bay™ et à 5,4 km de Aquatica (parc aquatique).
À proximité
Dr. P. Phillips Hospital(0.1 miles)
Ripley's Believe It Or Not(2.2 miles)
Titanic the Experience(2.3 miles)
Parc aquatique CoCo Key(2.4 miles)
Musée Madame Tussauds(2.5 miles)
ICON Park(2.5 miles)
Aquarium SEA LIFE Orlando(2.5 miles)
The Orlando Eye(2.6 miles)
Pirate's Dinner Adventure(2.6 miles)
Pirate's Cove Adventure Golf(2.6 miles)
Aquatica (parc aquatique)(3 miles)
Parc de loisirs Universal Orlando Resort(3.1 miles)
Parc aquatique Universal’s Volcano Bay™(3.1 miles)
Wonderworks(3.1 miles)
IFly Orlando(3.2 miles)
Aéroport de Kissimmee Gateway (ISM)(12.5 miles)
Aéroport international d'Orlando (MCO)(14 miles)
Orlando, Floride (SFB-Aéroport international d'Orlando Sanford)(38 miles)
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From
125 $US
/nuit
Avis des voyageurs
8.6
Fabuleux
Basé sur 6 686 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Westgate Lakes Resort and Spa - Waterpark est un vaste complexe hôtelier familial situé près des parcs d'Orlando, avec plusieurs piscines, un parc aquatique payant et de nombreuses activités sur place ; les clients apprécient le cadre sécurisé et fermé ainsi que la commodité d'avoir tant de choses à disposition.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Westgate Lakes Resort and Spa - Waterpark est un vaste complexe hôtelier familial situé près des parcs d'Orlando, avec plusieurs piscines, un parc aquatique payant et de nombreuses activités sur place ; les clients apprécient le cadre sécurisé et fermé ainsi que la commodité d'avoir tant de choses à disposition.
De nombreux avis soulignent le personnel accueillant et l'accès facile à Universal, Disney et au centre de congrès. Les frustrations courantes incluent de longues files d'attente à l'enregistrement, des sollicitations agressives pour les programmes de multipropriété, des problèmes de stationnement et des navettes sur place lentes. Les chambres sont généralement spacieuses et confortables, mais peuvent sembler vieillottes, avec parfois du bruit, un Wi-Fi faible et une propreté ou une maintenance inégale. Les restaurants sur place sont pratiques mais limités ou chers, et certains bars ou lieux ferment tôt. Attendez-vous à un séjour animé et riche en équipements qui conviendra davantage aux familles qu'aux voyageurs à la recherche d'un séjour calme et haut de gamme.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Grand complexe avec plusieurs piscines, un parc aquatique payant, un spa, une salle d'arcade et un mini-golf ; beaucoup apprécient la variété. Les problèmes récurrents incluent des horaires d'ouverture des bars/piscines matinaux ou incohérents, des problèmes de stationnement et un service de navette sur place lent ou inégal.
Avis de voyageur à ce sujet
8
Melanie
20 oct. 2025
·
A séjourné 2 nuits
I' arrived a half hour early for check-in. There were about 20 or so people in line. Took 45 minutes to get checked in. From check in you go to concierge desk for parking passes. Little annoying they can't give them to you at registration desk. Our room was very clean and a great location right next to the waterpark. Rooms are spacious and spread out. We had the 2-bedroom villa with 2 bathrooms. We spent the day Saturday at the waterpark which was very nice. The wave pool was a hit also. We went to the arcade and bowling alley which was a great time as well. Sunday, we played the complimentary 18-hole miniature golf which was very fun. We ate at drafts restaurant at the pavilion which has very good food on Saturday and then Sunday we tried the pizza place. Very good as well. Lots to do there and wish we would have had at least one more night. It was a very nice getaway and will go again in the near future.
I' arrived a half hour early for check-in. There were about 20 or so people in line. Took 45 minutes to get checked in. From check in you go to concierge desk for parking passes. Little annoying they can't give them to you at registration desk. Our room was very clean and a great location right next to the waterpark. Rooms are spacious and spread out. We had the 2-bedroom villa with 2 bathrooms. We spent the day Saturday at the waterpark which was very nice. The wave pool was a hit also. We went to the arcade and bowling alley which was a great time as well. Sunday, we played the complimentary 18-hole miniature golf which was very fun. We ate at drafts restaurant at the pavilion which has very good food on Saturday and then Sunday we tried the pizza place. Very good as well. Lots to do there and wish we would have had at least one more night. It was a very nice getaway and will go again in the near future.
8
Robin
1 sept. 2025
·
A séjourné 4 nuits
Beautiful property and suite with lots of pools and everything you could use or need inside the room. A little dated but It was huge with a washer and dryer which was very convenient. Great location. Near many shops, restaurants and highways. I didn't like that the toilet clogged daily. The bathroom was Dirty with someone's hair in it. Waterpark is expensive and should be free or included in The resort fee and if it rains or thunders they shut down and you get no money back. Which of course happened. You should at least get a credit to come back. Front desk staff were great with the exception of the Starbucks lady who was not friendly and does not dare make your coffee not like a traditional Starbucks. No instructions as to what to do with trash. Overall a very nice property nice staff and a few things to consider working on.
Beautiful property and suite with lots of pools and everything you could use or need inside the room. A little dated but It was huge with a washer and dryer which was very convenient. Great location. Near many shops, restaurants and highways. I didn't like that the toilet clogged daily. The bathroom was Dirty with someone's hair in it. Waterpark is expensive and should be free or included in The resort fee and if it rains or thunders they shut down and you get no money back. Which of course happened. You should at least get a credit to come back. Front desk staff were great with the exception of the Starbucks lady who was not friendly and does not dare make your coffee not like a traditional Starbucks. No instructions as to what to do with trash. Overall a very nice property nice staff and a few things to consider working on.
8
Ruby
27 août 2025
·
A séjourné 4 nuits
The property is nice. However, they should not charge for the water park. Since it is minimal, it should either be included for free with the stay or have a one-time charge for the duration of the visit. The staff were very friendly, and the grounds were well-maintained.
The property is nice. However, they should not charge for the water park. Since it is minimal, it should either be included for free with the stay or have a one-time charge for the duration of the visit. The staff were very friendly, and the grounds were well-maintained.
10
Candace
20 août 2025
·
A séjourné 3 nuits
I loved my stay for my birthday! Went to the serenity spa for a massage and it was lovely. Ask for Suki! The only complaint I have is that the none of the bars to the pools were open at all and we were there for 3 nights. But other than that, I really enjoyed my stay and would definitely recommend and come back again! Loved the jacuzzi tub as well
I loved my stay for my birthday! Went to the serenity spa for a massage and it was lovely. Ask for Suki! The only complaint I have is that the none of the bars to the pools were open at all and we were there for 3 nights. But other than that, I really enjoyed my stay and would definitely recommend and come back again! Loved the jacuzzi tub as well
4
steven
7 août 2025
·
A séjourné 3 nuits
We had a long day of travel and didn't arrive until about 6pm. staying at a resort with several pools our plan was to just go to the pool and hang out and have a couple drinks. There was some bad weather that closed to pool after we had been there about 5 min. Understand swimming and lightning don't mix but the bar was also closed?? The next day we went back to the pool bar was still closed again and was never open the whole time. We checked 2 other pools and never seen any stuff serving drinks. Kinda makes having nice pools and bars pointless if they are not open, very disappointed. Most people hang at the pool and have some drinks on vacation at a resort don't they? Yhries a couple vending machines too and lots out money both times! Hotel lobby basically told us to go to hell and they didn't have anything to do with there own machines?? 1st night we spent in a hot room with no a/c. Went to the store to buy a 12 of Miller light and some apple juice for my daughter and it was $40 dollars! $33 for the beer and $6 far a small 20oz apple juice. Also, house keeping told us they do not clean the rooms or change the beds....at side bristol the lady there was behind the counter with her phone on talking to someone on speaker full blast and dropping several f homes and b bomps with my 7 year old daughter standing behind me, no very professional. Overall disappointed in the staffing , service and quality.
We had a long day of travel and didn't arrive until about 6pm. staying at a resort with several pools our plan was to just go to the pool and hang out and have a couple drinks. There was some bad weather that closed to pool after we had been there about 5 min. Understand swimming and lightning don't mix but the bar was also closed?? The next day we went back to the pool bar was still closed again and was never open the whole time. We checked 2 other pools and never seen any stuff serving drinks. Kinda makes having nice pools and bars pointless if they are not open, very disappointed. Most people hang at the pool and have some drinks on vacation at a resort don't they? Yhries a couple vending machines too and lots out money both times! Hotel lobby basically told us to go to hell and they didn't have anything to do with there own machines?? 1st night we spent in a hot room with no a/c. Went to the store to buy a 12 of Miller light and some apple juice for my daughter and it was $40 dollars! $33 for the beer and $6 far a small 20oz apple juice. Also, house keeping told us they do not clean the rooms or change the beds....at side bristol the lady there was behind the counter with her phone on talking to someone on speaker full blast and dropping several f homes and b bomps with my 7 year old daughter standing behind me, no very professional. Overall disappointed in the staffing , service and quality.
8
Michael
3 août 2025
·
A séjourné 2 nuits
Property was great only reason it wasn’t a 5 star review is they have early closings of waterpark and bars. The place could really be better about providing times for all amenities without having to go to them. That being said the staff is friendly room was very nice and family friendly things to do. We will definitely be back!
Property was great only reason it wasn’t a 5 star review is they have early closings of waterpark and bars. The place could really be better about providing times for all amenities without having to go to them. That being said the staff is friendly room was very nice and family friendly things to do. We will definitely be back!
6
Jakyra
3 août 2025
·
A séjourné 5 nuits
They had shuttle services to get from the room to amenities areas. I’ve sat there for 1.5 hours 3 times waiting on the shuttles was pasted up several times. Called the front desk several times telling them about the problems and situation i was having. so imagine sitting out in the scorching sun beaming on you for over an hour waiting for a shuttle they said comes every 15 minutes.
They had shuttle services to get from the room to amenities areas. I’ve sat there for 1.5 hours 3 times waiting on the shuttles was pasted up several times. Called the front desk several times telling them about the problems and situation i was having. so imagine sitting out in the scorching sun beaming on you for over an hour waiting for a shuttle they said comes every 15 minutes.
8
Nicole
3 août 2025
·
A séjourné 5 nuits
The staff were very friendly and were always cleaning! Nice variety of pools. Restaurant on site had good food and the pizza parlor was delicious as well. Ice cream parlor was yummy. Kids spent a lot of time in the game room as well. Water park was fun and clean. You must pay to use it though so we only went 1 day. We could not find the volleyball court. There seemed to be a lot of security around the premises which was nice. I went to see the gym but did not use it. It was large, open, bright and clean.
The staff were very friendly and were always cleaning! Nice variety of pools. Restaurant on site had good food and the pizza parlor was delicious as well. Ice cream parlor was yummy. Kids spent a lot of time in the game room as well. Water park was fun and clean. You must pay to use it though so we only went 1 day. We could not find the volleyball court. There seemed to be a lot of security around the premises which was nice. I went to see the gym but did not use it. It was large, open, bright and clean.
8
Jessica
25 juin 2025
·
A séjourné 4 nuits
Pros: large spacious rooms, clean rooms, attentive staff, delicious drinks Cons: difficulty finding parking when returning to rooms late, no assigned parking spaces for hotel guests, adult pool had no bar, children present at adults pool, unsupervised children in family pools spraying guests with water guns, people blasting loud music on large speakers by the pool
Pros: large spacious rooms, clean rooms, attentive staff, delicious drinks Cons: difficulty finding parking when returning to rooms late, no assigned parking spaces for hotel guests, adult pool had no bar, children present at adults pool, unsupervised children in family pools spraying guests with water guns, people blasting loud music on large speakers by the pool
8
Maria
6 mai 2025
·
A séjourné 2 nuits
In general everything is great. Only the parking is a neck pain if you arrive late night. They don't have enough spaces.
In general everything is great. Only the parking is a neck pain if you arrive late night. They don't have enough spaces.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les avis sont partagés : plusieurs clients ont trouvé les chambres et les espaces communs propres, tandis que d'autres ont signalé des baignoires/salles de bains sales, des odeurs de moisi ou la présence occasionnelle d'insectes. Le ménage n'est pas quotidien par défaut, ce qui amène certains à penser que la propreté est inconstante.
Avis de voyageur à ce sujet
4
james
24 oct. 2025
·
A séjourné 2 nuits
Room was old and dirty. Really not a great place to stay
Room was old and dirty. Really not a great place to stay
6
Tameka
17 août 2025
·
A séjourné 6 nuits
Please check behind house keeping the rooms and bathrooms are not being properly cleaned
Please check behind house keeping the rooms and bathrooms are not being properly cleaned
8
Stephanie
13 août 2025
·
A séjourné 6 nuits
i loved the spacious room i disliked the cleanliness of the bathroom, the hot tub was really filthy i personally had to clean it. several times before using it. Always had a hard time finding a parking spot, we were not told about shuttles taking us to our room or car in case we parked far.
i loved the spacious room i disliked the cleanliness of the bathroom, the hot tub was really filthy i personally had to clean it. several times before using it. Always had a hard time finding a parking spot, we were not told about shuttles taking us to our room or car in case we parked far.
6
Carnaya
2 août 2025
·
A séjourné 3 nuits
Bed was okay. Jacuzzi was dirty and I saw a few roaches.
Bed was okay. Jacuzzi was dirty and I saw a few roaches.
2
RICHARD
31 juil. 2025
·
A séjourné 2 nuits
My baby feet were black walking around
My baby feet were black walking around
2
Shanika
18 juil. 2025
·
A séjourné 5 nuits
The common areas of the property were well maintained I stayed in an “upgraded” room bd the room wasn’t up to par I had big roaches in there under the bed was filthy and when I called to have these things addressed they tried to charge me for them to come clean it up I would not ever go back or recommend.
The common areas of the property were well maintained I stayed in an “upgraded” room bd the room wasn’t up to par I had big roaches in there under the bed was filthy and when I called to have these things addressed they tried to charge me for them to come clean it up I would not ever go back or recommend.
4
Martin
12 juil. 2025
·
A séjourné 4 nuits
The first room they gave us had a leak in the shower ceiling they did move us. But the next room bathtub was very dirty and hair all over the pantry door. The handle into the main bathroom fell out and we had to stuff it with a towel. Showers were dirty. We would have said something but we were already unpacked and felt it wasn’t going to get better. The rooms definitely need updated. The pools were nice. We won’t stay there again. With the amount of money it cost
The first room they gave us had a leak in the shower ceiling they did move us. But the next room bathtub was very dirty and hair all over the pantry door. The handle into the main bathroom fell out and we had to stuff it with a towel. Showers were dirty. We would have said something but we were already unpacked and felt it wasn’t going to get better. The rooms definitely need updated. The pools were nice. We won’t stay there again. With the amount of money it cost
2
Kristin
22 juin 2025
·
A séjourné 3 nuits
We stayed in a one bedroom and it was terrible. There was nowhere to put our luggage. There was a gross broom, mop, and plunger in the room as if we were time share guests who would be cleaning ourselves. The shower door didn’t seal, so anytime the shower was used it flooded the bathroom floor. The toilet seat was broken and there was a screw sticking out of the bathroom pocket door which caused it to get stuck and not close. Anytime we called for assistance or concerns they were not helpful. If you’re looking for a vacation hotel stay, skip this one.
We stayed in a one bedroom and it was terrible. There was nowhere to put our luggage. There was a gross broom, mop, and plunger in the room as if we were time share guests who would be cleaning ourselves. The shower door didn’t seal, so anytime the shower was used it flooded the bathroom floor. The toilet seat was broken and there was a screw sticking out of the bathroom pocket door which caused it to get stuck and not close. Anytime we called for assistance or concerns they were not helpful. If you’re looking for a vacation hotel stay, skip this one.
6
Alicia
20 mai 2025
·
A séjourné 3 nuits
All of the staff members were so nice even through when checking in the clerk really could not understand me because english was not her first language. I was very unhappy about the extra $29 or $39 for the resort amenities that I was not told about and did not use. Also, we had a little visitor (a roach) that I was not happy with at all. but the maintenance men came in a sprayed very quickly.
All of the staff members were so nice even through when checking in the clerk really could not understand me because english was not her first language. I was very unhappy about the extra $29 or $39 for the resort amenities that I was not told about and did not use. Also, we had a little visitor (a roach) that I was not happy with at all. but the maintenance men came in a sprayed very quickly.
4
Ziad
10 mai 2025
·
A séjourné 3 nuits
I got there at around 12am. I wasn't able to get to my room until 1:30. It takes them a very very long time to check people in. My keys initially did not work. guy at front desk was talking to his and ignored me. I flagged down another employee to get him to give me new keys. The was other people's hair all over the bathroom. The shower had some type of gross slippy dirty on the groud
I got there at around 12am. I wasn't able to get to my room until 1:30. It takes them a very very long time to check people in. My keys initially did not work. guy at front desk was talking to his and ignored me. I flagged down another employee to get him to give me new keys. The was other people's hair all over the bathroom. The shower had some type of gross slippy dirty on the groud
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les villas sont spacieuses et confortables, avec des cuisines, des balcons et certaines sont dotées de baignoires à jets, et beaucoup offrent une vue sur le lac. Cependant, le décor de certains bâtiments paraît démodé, l'insonorisation est mauvaise et le Wi-Fi peut être peu fiable.
Avis de voyageur à ce sujet
10
wes
14 nov. 2025
·
A séjourné 2 nuits
This is a great place to stay. The beds are the most comfortable I have ever had at a hotel. The rooms are large and clean.
This is a great place to stay. The beds are the most comfortable I have ever had at a hotel. The rooms are large and clean.
8
Ashton
1 sept. 2025
·
A séjourné 3 nuits
Room smelled a littlw damp but not enough for me to be overly concerned about it. Tv set up dated (non smart tvs) staff was amazing and attentive. Will visit again. I didnt explore the property enougg as i had a bunch of things to do away from the resort. My next stay will be longer so i can experience more of what they have to offer.
Room smelled a littlw damp but not enough for me to be overly concerned about it. Tv set up dated (non smart tvs) staff was amazing and attentive. Will visit again. I didnt explore the property enougg as i had a bunch of things to do away from the resort. My next stay will be longer so i can experience more of what they have to offer.
6
Donald
14 août 2025
·
A séjourné 4 nuits
Expensive food, dated bedding and furniture and televisions, isolated from shopping, this needs to be a drive to destination
Expensive food, dated bedding and furniture and televisions, isolated from shopping, this needs to be a drive to destination
8
Vernal
8 août 2025
·
A séjourné 5 nuits
My family loved this place! So clean and well Kept! Only thing that was annoying was only one elevator was working in the building that we stayed. Also the WiFi connection was terrible…it kept dropping. Other than that awesome experience!
My family loved this place! So clean and well Kept! Only thing that was annoying was only one elevator was working in the building that we stayed. Also the WiFi connection was terrible…it kept dropping. Other than that awesome experience!
6
Erin
2 août 2025
·
A séjourné 5 nuits
This property has several good things about it that might appeal to families: -Seven clean pools, one featuring a mini water park -Daily and nightly activities -A nice spa with reasonable prices (for a resort) -Transportation around the property and to and from Universal -Friendly staff who try to get you what you need when asked -Gated entrance; secure feeling overall -A decent market -Kitchenettes within the rooms -Clean rooms and bathrooms The not-so-good: Very noisy! I was assigned a B room on the third level in section 2100. The A room next door must have had ten people in & out at all hours, shouting and never mindful of others. The pools had kids screaming all day and most of the night, and the walls were so thin that every scream could be heard. Lots of dogs. -Rooms were clean but basic and somewhat outdated, like what one might find at a Quality Inn or Red Roof Inn, for example. Not exactly a “resort” feel. -THIS IS A TIMESHARE RESORT! Attempts will be made to get you to attend their presentations, such as gift cards, free meals, and Universal Studios park tickets offers. But when I declined, they DID respect my answer and didn’t hound me. There needs to be another option for breakfast, at least…perhaps a diner. The breakfast onsite is a walk up and order reheated food from a very limited menu. They DO have Starbucks coffee, but they don’t take payment through the Starbucks app. -There is no daily housekeeping; they WILL replenish towels & collect trash however
This property has several good things about it that might appeal to families: -Seven clean pools, one featuring a mini water park -Daily and nightly activities -A nice spa with reasonable prices (for a resort) -Transportation around the property and to and from Universal -Friendly staff who try to get you what you need when asked -Gated entrance; secure feeling overall -A decent market -Kitchenettes within the rooms -Clean rooms and bathrooms The not-so-good: Very noisy! I was assigned a B room on the third level in section 2100. The A room next door must have had ten people in & out at all hours, shouting and never mindful of others. The pools had kids screaming all day and most of the night, and the walls were so thin that every scream could be heard. Lots of dogs. -Rooms were clean but basic and somewhat outdated, like what one might find at a Quality Inn or Red Roof Inn, for example. Not exactly a “resort” feel. -THIS IS A TIMESHARE RESORT! Attempts will be made to get you to attend their presentations, such as gift cards, free meals, and Universal Studios park tickets offers. But when I declined, they DID respect my answer and didn’t hound me. There needs to be another option for breakfast, at least…perhaps a diner. The breakfast onsite is a walk up and order reheated food from a very limited menu. They DO have Starbucks coffee, but they don’t take payment through the Starbucks app. -There is no daily housekeeping; they WILL replenish towels & collect trash however
10
Russell
26 juil. 2025
·
A séjourné 7 nuits
We were hoping for a quieter location, all the building faced community use pools which were loud all day until 11pm. The room had a working Jacuzzi that we enjoyed. The coffee maker had no supplies like filter or sweetener/ creamer, so it was pretty useless. The mini fridge/freezer barely worked. It took 2 days for waters to chill and the ice tray never froze. Besides those 3 points; we really enjoyed the room and resort. It had a lot of built in shops and restaurants which were convenient. We took advantage of the spa for a couples massage. The grounds were kept very clean.
We were hoping for a quieter location, all the building faced community use pools which were loud all day until 11pm. The room had a working Jacuzzi that we enjoyed. The coffee maker had no supplies like filter or sweetener/ creamer, so it was pretty useless. The mini fridge/freezer barely worked. It took 2 days for waters to chill and the ice tray never froze. Besides those 3 points; we really enjoyed the room and resort. It had a lot of built in shops and restaurants which were convenient. We took advantage of the spa for a couples massage. The grounds were kept very clean.
10
Reshelle Denise
21 juil. 2025
·
A séjourné 3 nuits
The rooms were very spacious like like apartments fully furnished and with all household items needed
The rooms were very spacious like like apartments fully furnished and with all household items needed
6
Joel
7 juil. 2025
·
A séjourné 2 nuits
The property was okay, but there was not much to do, pools were boring No music, with 7 poolside and only 1 had the bar open.. The little island did not have the hammocks up, which I was looking forward to. AC in the room was not working properly And the neighbors we had were slamming their door almost all night which made it irritating.
The property was okay, but there was not much to do, pools were boring No music, with 7 poolside and only 1 had the bar open.. The little island did not have the hammocks up, which I was looking forward to. AC in the room was not working properly And the neighbors we had were slamming their door almost all night which made it irritating.
6
Whitney
15 juin 2025
·
A séjourné 2 nuits
Westgate is always great. My only issue was that none of the spas were working in the rooms I booked. I had to move twice due to hot tub not working and finally was upgraded to two-bedroom, and spa was running well other than weak jets. Otherwise, great space. Does not have smart TVs.
Westgate is always great. My only issue was that none of the spas were working in the rooms I booked. I had to move twice due to hot tub not working and finally was upgraded to two-bedroom, and spa was running well other than weak jets. Otherwise, great space. Does not have smart TVs.
6
Matthew David
29 mai 2025
·
A séjourné 3 nuits
They tried to sell us a timeshare in the beginning. Wasn’t expecting that. Our room was very far away from anything and that was tough with little kids. Would have paid more for something closer the property is very big. Cockroaches in the room on the last night was disappointing and the room was outdated/rough in spots (I.e light bulbs need replace do etc). All in all I would say our visit was ok till the end. This place was safe and quiet so we liked that. But will not consider this report in the future.
They tried to sell us a timeshare in the beginning. Wasn’t expecting that. Our room was very far away from anything and that was tough with little kids. Would have paid more for something closer the property is very big. Cockroaches in the room on the last night was disappointing and the room was outdated/rough in spots (I.e light bulbs need replace do etc). All in all I would say our visit was ok till the end. This place was safe and quiet so we liked that. But will not consider this report in the future.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme aimable et serviable. Les plaintes courantes concernent de longues files d'attente à l'enregistrement, des vendeurs de programmes de multipropriété insistants et des réponses lentes aux demandes de maintenance ou de transport interne.
Avis de voyageur à ce sujet
10
Larry
4 nov. 2025
·
A séjourné 2 nuits
Great accomodationd and staff was very friendly and informative.
Great accomodationd and staff was very friendly and informative.
8
Melanie
20 oct. 2025
·
A séjourné 2 nuits
I' arrived a half hour early for check-in. There were about 20 or so people in line. Took 45 minutes to get checked in. From check in you go to concierge desk for parking passes. Little annoying they can't give them to you at registration desk. Our room was very clean and a great location right next to the waterpark. Rooms are spacious and spread out. We had the 2-bedroom villa with 2 bathrooms. We spent the day Saturday at the waterpark which was very nice. The wave pool was a hit also. We went to the arcade and bowling alley which was a great time as well. Sunday, we played the complimentary 18-hole miniature golf which was very fun. We ate at drafts restaurant at the pavilion which has very good food on Saturday and then Sunday we tried the pizza place. Very good as well. Lots to do there and wish we would have had at least one more night. It was a very nice getaway and will go again in the near future.
I' arrived a half hour early for check-in. There were about 20 or so people in line. Took 45 minutes to get checked in. From check in you go to concierge desk for parking passes. Little annoying they can't give them to you at registration desk. Our room was very clean and a great location right next to the waterpark. Rooms are spacious and spread out. We had the 2-bedroom villa with 2 bathrooms. We spent the day Saturday at the waterpark which was very nice. The wave pool was a hit also. We went to the arcade and bowling alley which was a great time as well. Sunday, we played the complimentary 18-hole miniature golf which was very fun. We ate at drafts restaurant at the pavilion which has very good food on Saturday and then Sunday we tried the pizza place. Very good as well. Lots to do there and wish we would have had at least one more night. It was a very nice getaway and will go again in the near future.
8
George
27 août 2025
·
A séjourné 5 nuits
Just a heads up they will try to sell you a time share and they are slick with it. They swoop you from station to station in the lobby, secure a $20 deposit to “hold” your spot and your promised $125 cash for 90 minutes of your time. Well 3 hours later and telling them no multiple time I was finally able to leave. Started out with an offer of a 2 bedroom we could use 4 weeks out of the year for $40,000 and $5,000 down not including the $1,600 in maintenance fees. Long story short I was offered a 3 bedroom for $19,000 and zero down plus $1600 in maintenance fees every other year but I was only able to use half the unit 4 time one year and none the next or split it up and use half this year and the other half next year. Such a racket, be prepared when you get there. Oh and by the way, it’s not cash, they give you a gift card for the $125 that says it’s already activated when you open it and the expiration date only has a few months left. The property is quiet and safe, it’s kind of a pain to get to some of the amenities. The “water park” is nice if you have children, not much for just adults to do. The pizza place and the ice cream place are the best food, Drafts was mediocre and the service was horrible. All in all I will not be staying here again and don’t really recommend it.
Just a heads up they will try to sell you a time share and they are slick with it. They swoop you from station to station in the lobby, secure a $20 deposit to “hold” your spot and your promised $125 cash for 90 minutes of your time. Well 3 hours later and telling them no multiple time I was finally able to leave. Started out with an offer of a 2 bedroom we could use 4 weeks out of the year for $40,000 and $5,000 down not including the $1,600 in maintenance fees. Long story short I was offered a 3 bedroom for $19,000 and zero down plus $1600 in maintenance fees every other year but I was only able to use half the unit 4 time one year and none the next or split it up and use half this year and the other half next year. Such a racket, be prepared when you get there. Oh and by the way, it’s not cash, they give you a gift card for the $125 that says it’s already activated when you open it and the expiration date only has a few months left. The property is quiet and safe, it’s kind of a pain to get to some of the amenities. The “water park” is nice if you have children, not much for just adults to do. The pizza place and the ice cream place are the best food, Drafts was mediocre and the service was horrible. All in all I will not be staying here again and don’t really recommend it.
10
Harvey
24 août 2025
·
A séjourné 2 nuits
We were checked in by the supervisor named Jamal. He did an excellent job and made us feel at home. He was the best.
We were checked in by the supervisor named Jamal. He did an excellent job and made us feel at home. He was the best.
10
Madison
24 août 2025
·
A séjourné 2 nuits
We had an amazing experience. Jamal at the front desk was very helpful and gave the full down. We will Be back!
We had an amazing experience. Jamal at the front desk was very helpful and gave the full down. We will Be back!
10
Randy Zachary
8 août 2025
·
A séjourné 5 nuits
Great service and staff
Great service and staff
4
steven
7 août 2025
·
A séjourné 3 nuits
We had a long day of travel and didn't arrive until about 6pm. staying at a resort with several pools our plan was to just go to the pool and hang out and have a couple drinks. There was some bad weather that closed to pool after we had been there about 5 min. Understand swimming and lightning don't mix but the bar was also closed?? The next day we went back to the pool bar was still closed again and was never open the whole time. We checked 2 other pools and never seen any stuff serving drinks. Kinda makes having nice pools and bars pointless if they are not open, very disappointed. Most people hang at the pool and have some drinks on vacation at a resort don't they? Yhries a couple vending machines too and lots out money both times! Hotel lobby basically told us to go to hell and they didn't have anything to do with there own machines?? 1st night we spent in a hot room with no a/c. Went to the store to buy a 12 of Miller light and some apple juice for my daughter and it was $40 dollars! $33 for the beer and $6 far a small 20oz apple juice. Also, house keeping told us they do not clean the rooms or change the beds....at side bristol the lady there was behind the counter with her phone on talking to someone on speaker full blast and dropping several f homes and b bomps with my 7 year old daughter standing behind me, no very professional. Overall disappointed in the staffing , service and quality.
We had a long day of travel and didn't arrive until about 6pm. staying at a resort with several pools our plan was to just go to the pool and hang out and have a couple drinks. There was some bad weather that closed to pool after we had been there about 5 min. Understand swimming and lightning don't mix but the bar was also closed?? The next day we went back to the pool bar was still closed again and was never open the whole time. We checked 2 other pools and never seen any stuff serving drinks. Kinda makes having nice pools and bars pointless if they are not open, very disappointed. Most people hang at the pool and have some drinks on vacation at a resort don't they? Yhries a couple vending machines too and lots out money both times! Hotel lobby basically told us to go to hell and they didn't have anything to do with there own machines?? 1st night we spent in a hot room with no a/c. Went to the store to buy a 12 of Miller light and some apple juice for my daughter and it was $40 dollars! $33 for the beer and $6 far a small 20oz apple juice. Also, house keeping told us they do not clean the rooms or change the beds....at side bristol the lady there was behind the counter with her phone on talking to someone on speaker full blast and dropping several f homes and b bomps with my 7 year old daughter standing behind me, no very professional. Overall disappointed in the staffing , service and quality.
4
Juan C.
29 juil. 2025
·
A séjourné 3 nuits
Lobby was always crowded and noisy. Staff wasn't friendly. Couldn't find a bottle of water in reception at 2pm. Transportation was terrible. Called several times for pickup and took forever. Asked for a toothpaste since we forgot ours and laugh at our face, said wait for next day and go buy one. Will not recommend thia place or stay again. They sid not clean our room nor clean towels for the entire stay.
Lobby was always crowded and noisy. Staff wasn't friendly. Couldn't find a bottle of water in reception at 2pm. Transportation was terrible. Called several times for pickup and took forever. Asked for a toothpaste since we forgot ours and laugh at our face, said wait for next day and go buy one. Will not recommend thia place or stay again. They sid not clean our room nor clean towels for the entire stay.
10
Nicholas Dan
2 juil. 2025
·
A séjourné 3 nuits
It was real nice, friendly staff minus the timeshare lady who got mad when I refused to do the 90 min breakfast/sales pitch. would go back and would recommend to friends and family.
It was real nice, friendly staff minus the timeshare lady who got mad when I refused to do the 90 min breakfast/sales pitch. would go back and would recommend to friends and family.
4
Wesley
13 juin 2025
·
A séjourné 2 nuits
This place is massive and extremely inefficiently run if you want to stay there on a business trip. Check in was 45 mins, then they took me to the concierge where they were trying to sell people time shares. They wouldn’t give me a map, just called some guy over who wanted all my information after checking in. I went rogue and just started to walk to find my room which was like a half mile away in the sweaty Orlando heat. I finally got to my room an hour after first arriving at the hotel. They will not let Ubers into the compound half the time. Then if you drive in with a friend they need the friends drivers license scanned and a picture of the license plate. This backs up traffic and adds time waste. Horrible experience for a business trip. If you are retired and want to waste time, this might be a good place for you.
This place is massive and extremely inefficiently run if you want to stay there on a business trip. Check in was 45 mins, then they took me to the concierge where they were trying to sell people time shares. They wouldn’t give me a map, just called some guy over who wanted all my information after checking in. I went rogue and just started to walk to find my room which was like a half mile away in the sweaty Orlando heat. I finally got to my room an hour after first arriving at the hotel. They will not let Ubers into the compound half the time. Then if you drive in with a friend they need the friends drivers license scanned and a picture of the license plate. This backs up traffic and adds time waste. Horrible experience for a business trip. If you are retired and want to waste time, this might be a good place for you.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Très pratique pour Universal, Disney, SeaWorld et le centre de congrès, avec un accès facile en voiture. Le domaine est vaste, il peut donc être long de s'y déplacer et de se garer près de votre bâtiment.
Avis de voyageur à ce sujet
10
Krista
24 oct. 2025
·
A séjourné 2 nuits
I booked based on the convenient location to the Orange County Convention Center and its comparatively very affordable rate. This resort is an absolute hidden gem! Gated, large, TONS of amenities, free parking (non parking deck) and very convenient location to the Conv. Center and both Disney and Universal, Seaworld too! This is essentially an all inclusive resort (everything you could need is literally here) in the midst of Orlando. There was absolutely no pressure or sales pitches, and it is an overall 4.5 star resort. Food was excellent, service was excellent, very secure and safe, and location and price are ideal. Half star deducted only because it ciuld use a quick updating and the studio villa i rented had a slight musty smell. I will stay here again no questions on my next Orlando trip.
I booked based on the convenient location to the Orange County Convention Center and its comparatively very affordable rate. This resort is an absolute hidden gem! Gated, large, TONS of amenities, free parking (non parking deck) and very convenient location to the Conv. Center and both Disney and Universal, Seaworld too! This is essentially an all inclusive resort (everything you could need is literally here) in the midst of Orlando. There was absolutely no pressure or sales pitches, and it is an overall 4.5 star resort. Food was excellent, service was excellent, very secure and safe, and location and price are ideal. Half star deducted only because it ciuld use a quick updating and the studio villa i rented had a slight musty smell. I will stay here again no questions on my next Orlando trip.
2
Robin
31 août 2025
·
A séjourné 2 nuits
Not impressed overall. Getting in and out in traffic(which was heavy) was a pain.
Not impressed overall. Getting in and out in traffic(which was heavy) was a pain.
10
Edwin R
30 août 2025
·
A séjourné 4 nuits
Highly recommend. Great staff. Good location, close to all parks
Highly recommend. Great staff. Good location, close to all parks
6
Janina
7 août 2025
·
A séjourné 6 nuits
Good location
Good location
8
Kim R.
24 juil. 2025
·
A séjourné 5 nuits
I love that there were like 7 pools there. That the property was close to Walmarts and a lot of restaurants. It was less than 10 minutes from Universal Studio and 20 mins from Magic Kingdom.
I love that there were like 7 pools there. That the property was close to Walmarts and a lot of restaurants. It was less than 10 minutes from Universal Studio and 20 mins from Magic Kingdom.
10
Sophia
21 juin 2025
·
A séjourné 7 nuits
Westgate Lake is one of my favorite property to stay at Orlando. The place is very nice and a lot of activities to do on the property. I loved the balcony and the view of the water. I will definitely come back!
Westgate Lake is one of my favorite property to stay at Orlando. The place is very nice and a lot of activities to do on the property. I loved the balcony and the view of the water. I will definitely come back!
10
Laurie
16 juin 2025
·
A séjourné 5 nuits
Loved the location to the Orlando Convention Center and Disney Springs. 10-15 minutes to either. Would have given 5 stars but we had barking dogs beside us that barked for 4 hours straight. When we did call security the first night they came right away; no security showed up the second night. It would be nice if rooms with animals were all located in a separate building. Meals were reasonably priced at Drafts Sports Bar. A 16oz alcoholic beverage was $18.99 so felt they were very proud of their drinks 😉 The water park was great for kids and adults alike. Loved the lazy river. Overall we enjoyed our stay and would come back.
Loved the location to the Orlando Convention Center and Disney Springs. 10-15 minutes to either. Would have given 5 stars but we had barking dogs beside us that barked for 4 hours straight. When we did call security the first night they came right away; no security showed up the second night. It would be nice if rooms with animals were all located in a separate building. Meals were reasonably priced at Drafts Sports Bar. A 16oz alcoholic beverage was $18.99 so felt they were very proud of their drinks 😉 The water park was great for kids and adults alike. Loved the lazy river. Overall we enjoyed our stay and would come back.
10
Lisseta
9 juin 2025
·
A séjourné 2 nuits
Property i really nice, great location.
Property i really nice, great location.
10
WILLIE
31 mai 2025
·
A séjourné 5 nuits
Overall the area was beautiful. Very peaceful, I can’t wait to go back again. SeaWorld is only 5 a 6 minute drive away..
Overall the area was beautiful. Very peaceful, I can’t wait to go back again. SeaWorld is only 5 a 6 minute drive away..
10
Alecia
18 mai 2025
·
A séjourné 2 nuits
Great location loved everything about it
Great location loved everything about it
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les options sur place, comme Drafts et la pizzeria, sont pratiques et souvent bonnes, mais le choix global est limité, certains lieux ferment tôt ou sont en rénovation, et les prix peuvent être élevés.
Avis de voyageur à ce sujet
8
Melanie
20 oct. 2025
·
A séjourné 2 nuits
I' arrived a half hour early for check-in. There were about 20 or so people in line. Took 45 minutes to get checked in. From check in you go to concierge desk for parking passes. Little annoying they can't give them to you at registration desk. Our room was very clean and a great location right next to the waterpark. Rooms are spacious and spread out. We had the 2-bedroom villa with 2 bathrooms. We spent the day Saturday at the waterpark which was very nice. The wave pool was a hit also. We went to the arcade and bowling alley which was a great time as well. Sunday, we played the complimentary 18-hole miniature golf which was very fun. We ate at drafts restaurant at the pavilion which has very good food on Saturday and then Sunday we tried the pizza place. Very good as well. Lots to do there and wish we would have had at least one more night. It was a very nice getaway and will go again in the near future.
I' arrived a half hour early for check-in. There were about 20 or so people in line. Took 45 minutes to get checked in. From check in you go to concierge desk for parking passes. Little annoying they can't give them to you at registration desk. Our room was very clean and a great location right next to the waterpark. Rooms are spacious and spread out. We had the 2-bedroom villa with 2 bathrooms. We spent the day Saturday at the waterpark which was very nice. The wave pool was a hit also. We went to the arcade and bowling alley which was a great time as well. Sunday, we played the complimentary 18-hole miniature golf which was very fun. We ate at drafts restaurant at the pavilion which has very good food on Saturday and then Sunday we tried the pizza place. Very good as well. Lots to do there and wish we would have had at least one more night. It was a very nice getaway and will go again in the near future.
8
Shianne
6 sept. 2025
·
A séjourné 2 nuits
Customer service was amazing however our first night we had a room with a broken ac.(it happens) They moved us to a different room around 12am. New room was sufficient. Jetted tub was a plus.The balcony door was broke and wouldn’t lock. Just needs a little updating. The food on site was great (drafts sports bar) the pools were clean and over all we enjoyed our stay. We will return.
Customer service was amazing however our first night we had a room with a broken ac.(it happens) They moved us to a different room around 12am. New room was sufficient. Jetted tub was a plus.The balcony door was broke and wouldn’t lock. Just needs a little updating. The food on site was great (drafts sports bar) the pools were clean and over all we enjoyed our stay. We will return.
10
Emily
2 sept. 2025
·
A séjourné 5 nuits
I was extremely comfortable here, and I enjoyed the pool variety and the affordable waterpark. The rooms were nice and clean and so comfortable. I’m vegan and I did manage finding things to eat although it could’ve been a little bit better and the price is in the grocery store were a little high. But I guess you have to pay for a great time. Lol
I was extremely comfortable here, and I enjoyed the pool variety and the affordable waterpark. The rooms were nice and clean and so comfortable. I’m vegan and I did manage finding things to eat although it could’ve been a little bit better and the price is in the grocery store were a little high. But I guess you have to pay for a great time. Lol
8
Robin
1 sept. 2025
·
A séjourné 4 nuits
Beautiful property and suite with lots of pools and everything you could use or need inside the room. A little dated but It was huge with a washer and dryer which was very convenient. Great location. Near many shops, restaurants and highways. I didn't like that the toilet clogged daily. The bathroom was Dirty with someone's hair in it. Waterpark is expensive and should be free or included in The resort fee and if it rains or thunders they shut down and you get no money back. Which of course happened. You should at least get a credit to come back. Front desk staff were great with the exception of the Starbucks lady who was not friendly and does not dare make your coffee not like a traditional Starbucks. No instructions as to what to do with trash. Overall a very nice property nice staff and a few things to consider working on.
Beautiful property and suite with lots of pools and everything you could use or need inside the room. A little dated but It was huge with a washer and dryer which was very convenient. Great location. Near many shops, restaurants and highways. I didn't like that the toilet clogged daily. The bathroom was Dirty with someone's hair in it. Waterpark is expensive and should be free or included in The resort fee and if it rains or thunders they shut down and you get no money back. Which of course happened. You should at least get a credit to come back. Front desk staff were great with the exception of the Starbucks lady who was not friendly and does not dare make your coffee not like a traditional Starbucks. No instructions as to what to do with trash. Overall a very nice property nice staff and a few things to consider working on.
8
Linford
27 août 2025
·
A séjourné 4 nuits
Howdy. Everything was good. Only knock was restaurant closing at 10pm seemed early. But overall good spot for the purpose.
Howdy. Everything was good. Only knock was restaurant closing at 10pm seemed early. But overall good spot for the purpose.
8
Tyisha
19 août 2025
·
A séjourné 4 nuits
There were a few places on site that we could eat at and also a store where we could also purchase items to keep in the room so we never really had to leave the property.
There were a few places on site that we could eat at and also a store where we could also purchase items to keep in the room so we never really had to leave the property.
8
Elaine
29 mai 2025
·
A séjourné 4 nuits
I enjoyed my stay at the property but couldn’t help to notice that some cooks handled food with their hands. This seemed unsanitary and I was not able to eat from that station. But overall, I had a great time with my partner. The place was great and relaxing. Drinks were not bad. Food was ok.
I enjoyed my stay at the property but couldn’t help to notice that some cooks handled food with their hands. This seemed unsanitary and I was not able to eat from that station. But overall, I had a great time with my partner. The place was great and relaxing. Drinks were not bad. Food was ok.
10
Simon
22 mai 2025
·
A séjourné 3 nuits
Very nice resort but needs more restaurants on site
Very nice resort but needs more restaurants on site
10
Jahwaun
20 mai 2025
·
A séjourné 4 nuits
My stay here was amazing me n my family had a blast ..my kids loved the waterpark n the rooms.my only complaint is the food .it is very limited so we ate off site every night.other than that it was a pleasant experience and well be back for a fact.💯💯💯
My stay here was amazing me n my family had a blast ..my kids loved the waterpark n the rooms.my only complaint is the food .it is very limited so we ate off site every night.other than that it was a pleasant experience and well be back for a fact.💯💯💯
6
lisa
5 mai 2025
·
A séjourné 4 nuits
Room and staff were great. Very clean. The complaint is only two choices for food after 6pm. One choice is a bar which parents had no choice but tobring their children. The pizza shop is being renovated which is not mentioned in any interaction i had withstaff when booking room and the staff became overwhelmed quickly Nd stopped answering phone, forgot orders and mixed up orders.
Room and staff were great. Very clean. The complaint is only two choices for food after 6pm. One choice is a bar which parents had no choice but tobring their children. The pizza shop is being renovated which is not mentioned in any interaction i had withstaff when booking room and the staff became overwhelmed quickly Nd stopped answering phone, forgot orders and mixed up orders.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Emanuel
10 févr. 2026
·
A séjourné 4 nuits
Si
Si
6
Philippe
27 déc. 2025
·
A séjourné 8 nuits
Belle chambre
Belle chambre
2
Guillaume
11 avr. 2025
·
A séjourné 3 nuits
Le menage de la chambre a pas ete fait du poil partout dans la baignoir! Et pire encore ont a trouver une pillule au bout du lit parterre !!! Avec un enfant de 1ans c'est innaceptable
Le menage de la chambre a pas ete fait du poil partout dans la baignoir! Et pire encore ont a trouver une pillule au bout du lit parterre !!! Avec un enfant de 1ans c'est innaceptable
8
Patrick
5 mars 2025
·
A séjourné 4 nuits
Belle établissement
Belle établissement
10
Erik
2 mars 2025
·
A séjourné 2 nuits
Dd
Dd
9500 Turkey Lake Road, Orlando, Floride, États-Unis d’Amérique
Emplacement
Orlando ne manque pas de choses à découvrir ; Westgate Lakes Resort & Spa Universal Studios Area vous fait profiter d'un séjour au bord de l'eau et se trouve à moins de 5 minutes en voiture de Parc aquatique CoCo Key et de ICON Park. Cet hôtel très pratique pour les familles se trouve à 4,3 km de Parc aquatique Universal’s Volcano Bay™ et à 5,4 km de Aquatica (parc aquatique).
Dr. P. Phillips Hospital(0.1 miles)
Ripley's Believe It Or Not(2.2 miles)
Titanic the Experience(2.3 miles)
Parc aquatique CoCo Key(2.4 miles)
Musée Madame Tussauds(2.5 miles)
ICON Park(2.5 miles)
Politiques de l’établissement
Arrivée
Départ
De 16:00 à 00:00
Avant 10:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Le personnel de la réception vous accueillera sur place. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
Deposit: USD 200 per stay
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- La navette fournie par l’hôtel est destinée uniquement au Universal Transportation Center et n’inclut aucune autre destination.
- Si vous voyagez avec un animal d'assistance, veuillez en avertir l'établissement à l'avance.
- Cet établissement n'accepte que les chiens. Les races suivantes ne sont pas autorisées : dogue allemand, Shar-pei, Pit Bull, Rottweiller, berger allemand, husky, malamute de l'Alaska, Dobermann, chow-chow, dogue des Canaries. La direction de l'établissement se réserve le droit d'accepter ou non les autres races. Les chiens ne peuvent pas peser plus de 27 kg ; dans le cas de deux chiens, le poids combiné ne peut pas dépasser 27 kg. Ils ne peuvent pas non plus dépasser 91 cm de hauteur et de longueur. Les animaux laissés sans surveillance dans les chambres doivent être dans un panier de transport ou une caisse. Les chiens doivent être tenus en laisse en tout temps lorsqu'ils sont à l'extérieur de la chambre. Les chiens ne sont pas autorisés dans les espaces publics, y compris les restaurants, le spa, le salon, les piscines, les salles d'exposition, les espaces de convention, le casino et/ou les espaces commerciaux communs.
- La livraison, la gestion et le stockage des colis font l'objet d'un supplément. Une pièce d'identité avec photo correspondant au nom indiqué sur le colis est nécessaire pour récupérer ce dernier. Le paiement doit être effectué au moment où vous réclamez le colis. Tous les colis qui ne sont pas réclamés dans les 30 jours suivant la date de livraison ou de stockage au sein de l'établissement seront renvoyés à l'expéditeur ou sont susceptibles de devenir la propriété de l'établissement. L'établissement n'est pas responsable en cas de vol ou de perte des colis.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- L'accès à certaines infrastructures peut être restreint. Pour plus d'informations à ce sujet, vous pouvez contacter l'hébergement grâce aux coordonnées fournies dans la confirmation de réservation.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'autres restrictions et d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies sur la confirmation de réservation.
- Une voiture n'est pas nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Animaux de compagnie : 150 USD par hébergement et par séjour
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/bain à remous
Hammam
Massage
Spa et centre de bien-être
Salon de coiffure/beauté
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Distributeur automatique
Chambre familiale
Beach Sun Loungers
Clôture autour de la piscine
Snack Bar/Deli
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Salle de banquet
Coffre-fort
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Courts de tennis
Parcours de golf (à proximité)
Cyclisme
Billard
Pêche
Mini-golf
Aire de jeux
Canoë
Piscine extérieure
Piscine extérieure chauffée
Outdoor Fireplace
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Water Park
Parking
Parking
Parking gratuit
Area Shuttle (free)
Parking Onsite
Connexion Internet
Wi-Fi gratuit