奧蘭多東 - UCF 體育館凱藝套房飯店

Thin walls can hear people in the next room- Could hear the loud cars and sirens No elevator

Average room, can use updates. Remodeled ? Nah, just a lobby facelift but nothing has been updated in the room. My room was clean, is reasonably spacious and just okay. ( Limited breakfast) pool was closed. Attention to the light sleepers - you need ear plugs because you can hear the street noises and cars inside your room while sleeping.

First: There were no ice machines working on the property. You had to go to the lobby and get ice from a small portable machine that would only fill your bucket 1/3 full - OR - get the ice from the office in the back. Second: the room had damage to the floors and baseboards. Third: There was limited dining choices.

Wi-Fi was non existent. Individuals out front of hotel at all times loud and clearly not hotel guests. Rooms not clean. Sheets had crumbs, coffee maker dirty and didn’t work.

Hotel was as clean as to be expected for it's age. the hotel is old and out dated' We stayed there for parents night with UCF only because everything within a 50 mile radius was completely booked. The area could definitely use a couple of new modernized hotels due to the constant expansion of the UCF campus.

Amenities at the hotel are bare. The cereal stays out 24/7 in containers and there is a pancake maker. Coffee in the room was only decaffeinated. Our key worked 1 time. When my husband went to get the card reactivated, the daytime clerk was inflexible about giving him the new card and argumentative. I had to go to the office to explain that my id was in the room and we couldn't retrieve it.I am used to a nicer place for the money.

Construction next to the building

Under construction noisy. Took hot water 20 minutes to reach the room. The tv did not work half the time. One day we had no wifi.

A old well used property. Nothing exciting here.

Place needs professional updates. It looks like person doing updates has had no training. Bed was comfy. The first room we were in the air conditioner started leaking in the room. So they moved us to the second floor ugh. Breakfast area was small and choices were very very limited. We will not come back to this hotel for our next competition.

This was the worst hotel we’ve ever stayed at. It had mold, smelled, roaches, the door needed weather strips and very dirty. I’ll never stay here again. They should close this place down. Unhealthy

Was charged double and now no one is answering the hotel phone. The room was disgusting. Absolutely horrible experience.

Roaches roaches roaches! They don’t clean their rooms at all. Only reason I didn’t plan my escape because it was late at night. But avoid at all costs if you can

Walked in and immediately killed a roach on the floor. Paint peeling and cracking, light switch shocked you every time you flipped it. Bathroom caulk was black from lack of cleaning.AC rattled incessantly. DO NOT STAY HERE!

It had termite evidence on the bathroom walls. The vinyl floors were all cracked and coming up. The shower was so old and cauking all mildewy and the toilet was old, rusty and dirty!!!! NEVER stay there!!!!

The bathroom area, completely weathered and with mold in the bedroom area we found unacceptable cockroaches

Gnats and mosquitoes in room. Room was not cleaned or bed made.

The bathroom its augly the breakfast its poor cleaning service its terribly i ask for the services in the room and they never whent i sell one pf the services smoking in one the room then the room smell offer

Mold EVERYWHERE! Not worth the price.

Check in was quick and easy. However, when we entered the room it had a strong unpleasant odor that was noticeable all night. Had to find a lamp to turn on as the light switches by the door didn’t work and it was dark as we arrived after 10pm. The bathroom was not very well cleaned, had to wipe off toilet seat before using. Hotel definitely needs some updates and better cleaning. Had to leave before 4am to go to airport so I wasn’t able to go talk to anyone in hotel office.

Thin walls can hear people in the next room- Could hear the loud cars and sirens No elevator

Need upgrade the a/c unit, or at least give the right maintenance

The room was clean but could use some remodeling due to wear. Where our room was located the traffic noise was annoying.

Need to improve the cleaning of the rooms, no hot water constantly in the shower, bathroom door does not close properly, some leaks in the bathroom.

The room smelled like mold and smoke. Shower water was cold. Floor and walls damaged. Linens and floor clean

Hotel was as clean as to be expected for it's age. the hotel is old and out dated' We stayed there for parents night with UCF only because everything within a 50 mile radius was completely booked. The area could definitely use a couple of new modernized hotels due to the constant expansion of the UCF campus.

The good: property was decently clean, staff was friendly and expeditious, the location is convenient, the beds were relatively comfortable, and the fridge and microwave were useful. The not so good: our tv didn’t work, and even if it did, we were told there were only 2 channels. There is no power outlet near the desk, so impossible to work with a laptop plugged in. There is no lamp at/near the desk. The outlet near the bed/luggage rack is connected to the wall light, so you can only use the outlet (we had a fan sitting on the luggage rack) with the light on. The shower room light didn’t work, so had to shower with door open and sink light on. The tub didn’t drain, so by the end of the shower, you’re standing in ankle-deep dirty water. Our sink had something that looked like bits of boiled egg in it. We called the office about the TV (how we found out about the 2 channels). We chose not to call the office again because most of our issues weren’t discovered until after we’d showered. We were too tired to change rooms at that point, and considering the parking lot capacity, it’s possible there weren’t any other rooms available anyway. This is our second time here and second time having issues with our room. Unless there’s no availability elsewhere, we’ll avoid this location.

Beds were uncomfortable. Very loud room. The windows are very thin. Breakfast not great. There was a weird smell in the room.

Under construction noisy. Took hot water 20 minutes to reach the room. The tv did not work half the time. One day we had no wifi.

The room smells awful, the shower didn't work well and in general very noisy

We didn’t get to stay. There was a “glitch in the reservation system“ they lost our reservation, would not honor it from my receipt that I showed them and did not offer another room, kept calling me by the wrong name, even though he was holding my ID in his hand. Will never stay there

Loved the front desk manager. She was amazing during our stay. We had to evacuate for hurricane Milton and she was completely understandable and friendly.

They gave us a room when I walked In someone else was in the room in bed. When I went back to let them know they didn’t really care and just gave us another room.

My family and I didn’t like it and asked for a refund that night but there was no one around for us to cancel the reservation. The room phone didn’t work so I went to the front and no one was available. Also, it took almost 45 minutes for us to check in because the property didn’t have any keys and the individuals weren’t answering the front desk workers calls. As for our room, there were a couple of roaches; the lock hinge on the door was broken; the phone was plugged in but did not work and we were just left to make the most of it because it was super late when we got in town. I called customer service to help fix the situation and was brushed off until the morning and then denied my request because it was the morning (although I requested to cancel and be placed somewhere else around 11pm the night before once I noticed all of the issues).

Great service

While this definitely wasn’t a hotel to rave about, my stay was decent. It is extremely close to shops, restaurants and UCF. It was an easy, friendly check in, quick to find my room. Everything was in order and the AC was cold - which I loved. The bathroom was not at all finished and towel racks were hung unevenly, it did give off unsafe vibes upon entry, but I lived through it and it really wasn’t bad. I would not use the pool, though it was available. Breakfast was available and there was a decent selection. There is currently construction happening next door, so that woke me up around 7am on Saturday. The stairs are narrow and a need an upgrade. Check out was just as quick and friendly!

This property is advertised as a smoke-free property. Immediately after walking into the room, there was a strong cigarette/tobacco odor. I informed the front desk about this issue. I was traveling with my 14 yr old who can’t be exposed to tobacco. I was informed by staff that there was nothing he could do. When I asked what would happen if I left, I was informed that I was past the free cancellation time frame. I had to book a different room at a different hotel. I contacted Expedia and they were able to convince the property that I would be refunded the value of the second night of my stay and would be provided $50 Expedia credit. I felt I had no choice. I would not book a room at this place if I could avoid it. Not only do they not deliver on what they advertise but the cleanliness left a lot to be desired. Terrible experience.

They were extremely rude and made me

So I don't really want to give a bad review of this property but it is not a place we will stay again. For $100 I expected a better quality experience. The check in was fine, the staff were good. We arrived at midnight and it only took us about 5 minutes to check in. The room was not dirty, but it was not comfortable either. It looked like the property is trying to upgrade but the people they hired to do the work are not very good or they are being cheap about it. Again, the room was clean and no bugs or anything..but the sheets were a little rough like they used cheap laundry detergent. The toilet ran all night but we closed the bathroom door so it didn't keep us awake. The shower was decent and worked ok. They had soap and shampoo in the room. There is currently construction going on adjacent to the property so in the morning it was very noisy. Not their fault but it could have been mentioned in the listing on Expedia. For another $50 we will stay at La Quinta where we usually stay. I did not check the breakfast but breakfast was included. The bed was comfortable. But the main light didn't work and the chargers next to the bed worked but not the one on the main dresser. I did not see a switch to make it work either. Wish I could say better things but this was our experience.

The front desk staff was friendly but the room was damaged and filthy. Nothing that could be adjusted/correcred at the moment. The staff did return deposits and hotels helped with refund so we could stay in another location.

Conveniently located.

Convenient location

While this definitely wasn’t a hotel to rave about, my stay was decent. It is extremely close to shops, restaurants and UCF. It was an easy, friendly check in, quick to find my room. Everything was in order and the AC was cold - which I loved. The bathroom was not at all finished and towel racks were hung unevenly, it did give off unsafe vibes upon entry, but I lived through it and it really wasn’t bad. I would not use the pool, though it was available. Breakfast was available and there was a decent selection. There is currently construction happening next door, so that woke me up around 7am on Saturday. The stairs are narrow and a need an upgrade. Check out was just as quick and friendly!

Average room, can use updates. Remodeled ? Nah, just a lobby facelift but nothing has been updated in the room. My room was clean, is reasonably spacious and just okay. ( Limited breakfast) pool was closed. Attention to the light sleepers - you need ear plugs because you can hear the street noises and cars inside your room while sleeping.

Location is great

Unfortunately, I cannot recommend this MOTEL. The area did not feel safe at all. The room was ok, but you could tell it was just covering the age and poor condition, especially in the bathroom.

Very good area, accesible to a lot of food.

Great area and very relax

Wasn’t my cup of tea. Avoid if you have young kids. Kinda sketchy parking lot.

Walking distance from restaurants

Breakfast choices quite minimal.

While this definitely wasn’t a hotel to rave about, my stay was decent. It is extremely close to shops, restaurants and UCF. It was an easy, friendly check in, quick to find my room. Everything was in order and the AC was cold - which I loved. The bathroom was not at all finished and towel racks were hung unevenly, it did give off unsafe vibes upon entry, but I lived through it and it really wasn’t bad. I would not use the pool, though it was available. Breakfast was available and there was a decent selection. There is currently construction happening next door, so that woke me up around 7am on Saturday. The stairs are narrow and a need an upgrade. Check out was just as quick and friendly!

Room was not that good, the bathroom was terrible, breakfast was very poor and I paid a decent amount for my stay

Beds comfortable. Bathroom run down but clean. Shower leaking. Breakfast ran out of everything and lady basically hid.

Pics catfished me. Ants in the tub. Floor was uneven. Breakfast had no eggs. Didn’t even stay one night.

Amenities at the hotel are bare. The cereal stays out 24/7 in containers and there is a pancake maker. Coffee in the room was only decaffeinated. Our key worked 1 time. When my husband went to get the card reactivated, the daytime clerk was inflexible about giving him the new card and argumentative. I had to go to the office to explain that my id was in the room and we couldn't retrieve it.I am used to a nicer place for the money.

The staff was decent, the room was okay, there was a gap around the door. It looked like they were making attempts to remodel and update the rooms. The continental breakfast needs some work; there was very little in choice of items.

There were cockroaches and ants in the room. It smelled musty, and the air conditioner was very noisy. I felt that my bed had a slight smell of urine. The breakfast was only bagels, cereal, waffles, and coffee, which were not bad, but I have stayed in other places that include eggs as a protein for a complete breakfast. I would suggest that breakfast should be extended by one more hour, until 10 am. 

For the hotel manager's reference, I stayed in room 208 in case the problem is only in that room!

Place needs professional updates. It looks like person doing updates has had no training. Bed was comfy. The first room we were in the air conditioner started leaking in the room. So they moved us to the second floor ugh. Breakfast area was small and choices were very very limited. We will not come back to this hotel for our next competition.

The room needs repair. It was clean and the beds were comfortable. The food for breakfast was old/stale.