Hampton Inn & Suites Longview North

As one of the more expensive properties in the area, i was expecting more. The furniture was very beat up, one of the lights was broken, and there was sharp metal on back.of closet. The toilet screamed when you flushed it and the ac rattled loudly. Nothing was dusted. It felt like a budget motel. Visited the pool area and it was very dirty. Wet towels were tossed everywhere, there were no dry ones, and there was discarded food products on the food. Hot tub jets did not work. The staff was extremely pleasant and welcoming. They are the only reason this isnt a 1 star review.

Room had stains on every piece of fabric. Asked for new sheets for the bed because previous sheets had all kinds of stains, but new sheets had stains. Couch was covered in dirt and other miscellaneous particles, so it obviously hasn’t been vacuumed. Mattress was stained brown. Curtains won’t cover all the way so privacy was limited. Hot tub was nasty with mildew stains everywhere. Staff was decently friendly but overall a little hostile feeling. Almost like they knew they were a terrible hotel. The breakfast had moldy bagels! The milk was expired too, by almost a week. This place seriously needs new management and or closure until fixed.

Room had water damage bed was broken

Room was clean, I was really impressed by the smell in the hallway, breakfast was delicious and I like the fact that it was available until 10:00, the guy that checked me in was very polite and really nice, staff was super friendly, the indoor pool and hot tub was my son’s favorite! Really enjoyed our stay!

Everything was clean, the staff were very nice and helpful, & the breakfast was great.