Name: AC Hotel Kansas City Plaza
Address: 560 Westport Road, Kansas City, Missouri, US
Price range: 156 USD–328 USD per night
Rating: 8.03

Cosa pensano gli ospiti

All'AC Hotel Kansas City Plaza, gli ospiti apprezzano spesso la cordialità del personale, la posizione facilmente accessibile a piedi a Westport e le camere moderne, mentre le lamentele più frequenti riguardano le finiture delle camere usurate, il rumore occasionale proveniente dalla strada o dai corridoi e il costo aggiuntivo per il parcheggio e la colazione.

Le camere sono compatte e moderne, ma alcune presentano pavimenti danneggiati, docce capricciose o con bassa pressione e scarsa privacy in bagno. Il bar in loco riceve elogi; è disponibile un parcheggio custodito e una palestra, anche se il parcheggio è solitamente a pagamento e sono stati segnalati guasti agli ascensori. Le recensioni sulla pulizia variano da camere impeccabili a dettagli trascurati e servizio saltato durante soggiorni di più notti. Nel complesso, aspettatevi una base comoda per raggiungere a piedi Westport con uno stile moderno, ma verificate le condizioni della camera, il potenziale rumore e i costi aggiuntivi.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Il bar in loco riceve recensioni positive, e sono disponibili una palestra e un parcheggio custodito e sicuro. Il parcheggio è in genere a pagamento e i posti auto possono essere limitati; gli ospiti hanno anche segnalato periodici guasti agli ascensori e hanno notato l'assenza di una piscina.

Recensioni degli ospiti correlate

10

Raymond

8 apr 2025

·

Soggiorno di 1 notte

Excellent room condition; polite and efficient staff; good fitness center. Like secured parking with gate

10

elizabeth

9 ago 2025

·

Soggiorno di 2 notti

This is a beautiful hotel reasonably priced with a good location. We did not mind at all paying $15 for parking on site. It was easy and convenient.

6

Matt

30 lug 2025

·

Soggiorno di 1 notte

The hotel is showing its age. The kicker was the mold on the ceiling in the gym.

4

Michael

5 lug 2023

·

Soggiorno di 1 notte

Badly in need of renovations, there was a piece of flooring sticking up that we both kept tripping on in our room. The $21 parking charge is ridiculous, shouldn't that just be included in our stay like every other hotel in the area. I could have just parked across the street for free.

10

Kevin

30 dic 2024

·

Soggiorno di 2 notti

Great location, friendly staff, secure parking. I would stay here again next trip. Nice bar on site and John makes a great mixed drink!

10

Laurie

2 lug 2025

·

Soggiorno di 1 notte

I love the gates they added for parking. Really feels safe.

10

Joan

12 nov 2024

·

Soggiorno di 2 notti

The lounge was a nice treat! The bartender was friendly and knowledgeable.

4

Justin

5 ott 2025

·

Soggiorno di 3 notti

We usually stay at AC Hotels because they are nice, clean, and have a great European-style breakfast. This was our first time staying at the AC Hotel Kansas City Plaza, and it will be our last. The hotel staff was friendly, but seemed distracted and not attentive. The lobby area looks nice, but as soon as we arrived on our floor and the elevator opened, we could tell the hotel wasn't in good shape. Our room was very “used,” and while we didn't notice any dirt, it looked very grungy. There was flooring coming up off the floor, and big gaps in between the planks, which hurt if you stepped on them. The tile in the bathroom appeared to have experienced some significant issues in the past. One of the elevators didn't work for the entire three nights of our stay, which meant there was only one elevator for all the guests and housekeeping. So, it was nearly impossible to get an elevator, which made checking out a challenge as we had to wait a long time to bring our suitcases down. We added breakfast to our reservation because we have historically enjoyed it when staying at AC Hotels. However, we one got breakfast our first morning due to it being quite “sad.” The fruit looked old, and the selection wasn't very good. Unfortunately, the next time we visit KC, we will not be staying at the AC Hotel Kansas City Plaza.

8

Kenneth

22 mag 2023

·

Soggiorno di 4 notti

The staff were very friendly and accommodating. Upon our arrival we were told that there we no single-bed rooms available, so we had to stay in a room with 2 doubles. The lovely lady checking us in gave us a voucher for a free breakfast the next morning. The next afternoon I asked if there were any rooms available with a king bed and there was, so we were able to switch rooms. John the bartender makes a great old fashioned and his process is fun to watch! The only negative was that there is no pool.

6

Morgana

24 ago 2025

·

Soggiorno di 2 notti

I will start by saying that every interaction I had with the staff was fantastic. Everyone there was kind, attentive, and genuinely cared about helping or answering questions. The property itself was lackluster. From the awkward vehicle entry and parking gate situation to the tacky no smoking signs plastered all over the front of the building. The carpet in the hallway is filthy and full of stains. There is only one functional elevator. Another guest told me she had stayed there 4 times in the last 3 months and the elevator had not worked that entire time. My room was directly above the only entry gate from the parking lot to the front of the hotel. I heard the gate slam every time anyone used it. I had to stream noise through my phone so I could sleep through the night. The property simply needs updating.

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Pulizia

Le opinioni sono contrastanti: molti hanno trovato le camere molto pulite, ma segnalazioni ricorrenti evidenziano pavimenti appiccicosi, capelli nelle vasche, oggetti mancanti e moquette nei corridoi macchiata. Il servizio di pulizia durante i soggiorni di più notti a volte è stato saltato anche su richiesta.

Recensioni degli ospiti correlate

10

Alejandro

28 dic 2025

·

Soggiorno di 2 notti

Spotless room. Very friendly staff. Great amenities and breakfast.

8

Wendy

31 lug 2025

·

Soggiorno di 3 notti

I would have given a 5 star, but my room wasn’t very clean when I checked in. There was a shoe print on the bed cover on one of the beds and the shower didn’t look clean. I like that there is a locked parking lot and it only costs $15 per night to park there.

10

Charlotte

10 ott 2025

·

Soggiorno di 1 notte

The room was very clean and the staff was quite helpful.

6

Lois

26 ago 2023

·

Soggiorno di 1 notte

I arrived in the afternoon but just quickly dropped off luggage and went to a 6 hour meeting. Returned about 10 PM and went to bed. The following morning when I got up and light was streaming through the windows, I realized how filthy the floors were. The staff at front desk were friendly.

10

Robert

15 ott 2025

·

Soggiorno di 1 notte

Hotel was very clean and beautiful

4

Antwainette

20 mar 2023

·

Soggiorno di 1 notte

Tub was dirty wasn’t clean had a lot of hair in there

6

Valeria

7 dic 2024

·

Soggiorno di 1 notte

Everything was great expect the fact that my room was dirty, dusty and the floors were sticky as they didn’t clean correctly. Overall everything was not bad however I don’t think I’ll come back due to the lack of cleaning.

8

William

8 dic 2025

·

Soggiorno di 2 notti

The staff were very friendly - especially at the front desk, breakfast attendant, and bartender. The room design was very functional for modern design - master light switch, task lighting at the bedside, mirror on the bedroom side. However I was disappointed at the cleanliness and bed quality. The floor was a little sticky, air filter (visible) was dirty, and there was someone else’s leftover food in the fridge (I could see how housekeeping missed it). The bed spring made noise when I sat/laid in bed. It wasn’t uncomfortable, but felt a little lumpy. I hope management can address the cleanliness for future guests. It’s a great property. PS - love the mural outside.

8

Isis

25 ago 2025

·

Soggiorno di 4 notti

The room had a good view, was cozy, and clean. I'm giving it 3 stars because the floor felt sticky and the toilet had visible urine from several days ago. The bathroom door isn't very private if you're traveling with family. Other than that, it's very nice and the breakfasts are good. I didn't report anything to the restroom. Honestly, after so many hours of driving on the highway, the best thing you can hope for is to arrive and rest in a CLEAN place. It's uncomfortable.. Other than that, it's a good place.

6

Morgana

24 ago 2025

·

Soggiorno di 2 notti

I will start by saying that every interaction I had with the staff was fantastic. Everyone there was kind, attentive, and genuinely cared about helping or answering questions. The property itself was lackluster. From the awkward vehicle entry and parking gate situation to the tacky no smoking signs plastered all over the front of the building. The carpet in the hallway is filthy and full of stains. There is only one functional elevator. Another guest told me she had stayed there 4 times in the last 3 months and the elevator had not worked that entire time. My room was directly above the only entry gate from the parking lot to the front of the hotel. I heard the gate slam every time anyone used it. I had to stream noise through my phone so I could sleep through the night. The property simply needs updating.

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Camere

Le camere sono moderne ma compatte, con problemi ricorrenti come pavimenti in vinile che si sollevano, scarsa privacy in bagno a causa delle porte in vetro e occasionalmente bassa pressione dell'acqua o soffioni a pioggia non funzionanti. Alcune camere mancano di finestre chiare e il rumore dai corridoi o dai vicini può essere fastidioso.

Recensioni degli ospiti correlate

6

Kathy

29 mag 2025

·

Soggiorno di 1 notte

Shower is inconvenient and dangerous, no window in room you can look out, vinyl plank floor in room damaged pretty badly. Steps in guest corridor is awful dragging bags up.

6

Kathleen

28 mag 2025

·

Soggiorno di 1 notte

The guest room finishes did not hold up. The vinyl plank floor is worn around the edges from buckling. Also room I was in did not have a window you could look out. Frosted glass. Awful when you want to see what king of day it is.

6

Megan

5 apr 2025

·

Soggiorno di 1 notte

It’s fine. The beds are comfortable, the area is pretty quiet. The rooms are tiny and I wish the sink was actually IN the bathroom. The big glass door to the bathroom was awkward.

10

Dana

23 giu 2025

·

Soggiorno di 1 notte

Rebecca at the front desk is an absolute gem! I cannot say enough good things about how helpful and wonderful she was to our family. Room was clean and comfortable. My only complaint is the bathroom door. There is a large gap and with the chrome frame you can see the reflection of whoever is in the bathroom. Otherwise our stay was perfect.

10

Michael

6 set 2025

·

Soggiorno di 1 notte

Clean room. Shower head broken, but good pressure

6

Joey

15 ago 2025

·

Soggiorno di 3 notti

The water pressure was low, the top overhead shower head did not work. They only brought us towels one time for a 3 night stay and did nothing else. A food truck was parked outside of our window until 3:30 am one night / early morning. The removeable shower nozzle did not want to stay in a good position to shower.

8

Donald

26 giu 2025

·

Soggiorno di 3 notti

The room was on the small side and could use some renovation. Overall it was a pleasant stay and the property was in a good location.

8

Anita

26 gen 2025

·

Soggiorno di 1 notte

The room was clean with contemporary decor. The mattress felt like a hide a bed mattress covered in sheets similar to sandpaper. The heater is loud so if you want a good night’s sleep, good luck!

6

Neil

24 ago 2025

·

Soggiorno di 1 notte

For the price it's an ok stay. There are upkeep challenges in the rooms-paint worn off behind chairs, rainheads that don't work but overall not terrible and good location.

8

ELEANOR

21 apr 2024

·

Soggiorno di 1 notte

Rooms have little insulation. Doors are loud , bathroom has little privacy

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Servizio

Il personale è ampiamente descritto come cordiale, disponibile e pronto ad aiutare, con particolare menzione per il team del bar e della reception. Alcuni ospiti hanno riscontrato risposte lente o poco utili e richieste di pulizia non soddisfatte.

Recensioni degli ospiti correlate

6

Lynn

25 set 2025

·

Soggiorno di 2 notti

We stayed 2 nights. Despite specifically requesting maid service on day 2, this was not done. Also, guests were very loud in the middle of the night, both nights. Location good for what we were doing.

10

Sofai

1 set 2025

·

Soggiorno di 2 notti

The check-in and check-out experience at the front desk was enjoyable. I appreciate the excellent customer service provided there. The room was tidy, the bed was cozy, and the shower was fantastic. The staff were friendly and always wore smiles. Thank you for a great stay.

10

Bill

23 dic 2024

·

Soggiorno di 2 notti

Every member of the staff was helpful and always greeted us with a smile and asked if there was anything we needed. One of the best staff experiences I have received.

10

Bridget

27 apr 2025

·

Soggiorno di 1 notte

Check in was quick and efficient. Customer service was amazing! This was a perfect location with easy walkability to several dining options and a nearby concert venue.

8

John

11 gen 2025

·

Soggiorno di 1 notte

I had a very mixed experience at this property. The first and last impressions were the most disappointing with check-in and breakfast. At check-in it took the front desk associate more than 5 minutes to notice that I was standing right in front of him. Wasn't friendly or welcoming at all. Basically threw my keys at me and said, "That's it!" I had never been to the property before and he didn't offer any information about the property including where the elevators were, breakfast, or even how the parking situation worked. I was also not welcomed as a marriott bonvoy member even though I checked-in online. As a previous front desk agent and manager who currently works in a customer facing role in retail, I'm concerned for what impression this is giving your property. After check-in, my stay got quite a bit better. The room was immaculately clean with a personalized note from housekeeping and a dog shaped towel on each bed with a candy cane inside. That was such a nice personal touch upon arrival. After I got settled I went down to the bar and had the best cosmopolitan I've ever had. It was fresh and made by such a warm and welcoming bartender. Her and what I assume to be the interim sales manager were the absolute highlights of my stay. Made me feel right at home and gave me recommendations to explore the local area. Breakfast was quite disappointing as it was worse than the free breakfast offered at most hotels.Warm meat and cheese and burnt coffee, not great.

2

Karis

1 ago 2025

·

Soggiorno di 1 notte

Was really crappy service. Had feces stains in the room and they wouldn’t give us a new room nor a refund so had to book somewhere else And was not able to get a refund on the room my party didn’t even spend an hour in. Don’t recommend at all!

10

Laura

29 dic 2025

·

Soggiorno di 2 notti

Great Customer service by all hotel employees

4

Jason

21 ago 2023

·

Soggiorno di 2 notti

This facility was under staffed, our room was not cleaned between days of our stay. had to ask for new towels every day. We were told that the shuttle/ van was not working- unavailable. No ice was available. The staff we encountered was great

10

Cole

29 mar 2024

·

Soggiorno di 1 notte

Phenomenal service. General manager, Brandon, went above and beyond to accommodate our group when other hotels would not. Highly recommend this hotel.

10

Susan

28 ago 2025

·

Soggiorno di 2 notti

Check in was easy. The room was clean. The breakfast was ok. The best part was getting to meet Johnathan. He was super friendly and full of knowledge about the area. He made us laugh so much and made the stay way more enjoyable.

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Posizione

Posizione a Westport facilmente raggiungibile a piedi, vicino a bar, ristoranti e locali, con facile accesso a Kansas City. L'attività della strada può causare rumore notturno e chiusure stradali occasionali che complicano l'accesso.

Recensioni degli ospiti correlate

10

Derrick

2 giu 2025

·

Soggiorno di 1 notte

Friendly staff, perfect location, walking distance to bars and restaurants.

8

Nancy

24 mag 2023

·

Soggiorno di 4 notti

Location very convenient, although on weekend nights street is blocked nearby for partiers, making access to hotel inconvenient. Staff was very friendly. I stayed 4 nights and my room was never entered for cleaning, making bed, checking towels or anything else. I found this surprising as I thought that some room cleaning/housekeeping was typically part of the service at a hotel. Not at this one, apparently.

10

Tabatha

11 ott 2025

·

Soggiorno di 2 notti

This was a great place to stay. It was walking distant to a lot of bars and restaurants. Hotel was clean and staff was very friendly.

8

Olivia

24 mag 2025

·

Soggiorno di 2 notti

Great place to stay. I will say the walls are pretty thin so you can hear almost anything. I didn’t love the fact that I also had to pay for parking but I think that’s a theme nowadays. Overall, great hotel in a good location. There are lots of restaurants within walking distance

10

Carlos

2 nov 2024

·

Soggiorno di 1 notte

I recently stayed at this hotel in Kansas, and I couldn’t be happier with the experience. The location was absolutely ideal—close to everything I needed, including popular attractions, restaurants, and shops. Whether I wanted to explore or just relax, I found everything within a short walk or a quick drive. But what really made my stay exceptional was the staff. They were welcoming, professional, and went above and beyond to ensure I had everything I needed. From the front desk to housekeeping, everyone was genuinely friendly and attentive, making me feel right at home. They were always eager to provide recommendations and answer any questions I had. I would rate the staff a solid 10/10!

6

Mary A

13 nov 2025

·

Soggiorno di 1 notte

The hotel was totally fine except a GritNGravy foodtruck with a deafening generator was parked out front. They got almost no customers, but didn't turn off their generator until midnight. Make sure you don't get a room near the street!!!

10

Kevin

23 set 2025

·

Soggiorno di 1 notte

Property was very clean. Location was great. Front desk was very friendly. Will stay again if we need a room near Westport.

8

randy

3 ott 2025

·

Soggiorno di 1 notte

do not stay in the rooms along westport street ,a food truck set up out side our room and we had listen to the generator from 10:30 till 4:20 in the morning ,no kidding

10

Christine

4 ott 2024

·

Soggiorno di 1 notte

Great location and surprisingly quiet.

10

Emilie

7 ago 2025

·

Soggiorno di 1 notte

Not the fanciest room, but it was good in all the ways that matter. The beds were very comfortable, the room and bathroom were clean and convenient and had soft water. There is fenced parking so I wasn’t worried about my car. It was a good price and it was 10 minutes from the Midland Theatre where our concert was. It was also 10 minutes from The Plaza with lots of shopping and restaurants!

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Ristorazione

La colazione è disponibile a pagamento e le recensioni sono contrastanti, da buone a deludenti o limitate. Il servizio al bar è lodato e diversi ospiti hanno notato l'assenza di un ristorante completo in loco.

Recensioni degli ospiti correlate

10

Alejandro

28 dic 2025

·

Soggiorno di 2 notti

Spotless room. Very friendly staff. Great amenities and breakfast.

8

RYAN

14 apr 2025

·

Soggiorno di 1 notte

Breakfast opened late. No soda options.

8

John

11 gen 2025

·

Soggiorno di 1 notte

I had a very mixed experience at this property. The first and last impressions were the most disappointing with check-in and breakfast. At check-in it took the front desk associate more than 5 minutes to notice that I was standing right in front of him. Wasn't friendly or welcoming at all. Basically threw my keys at me and said, "That's it!" I had never been to the property before and he didn't offer any information about the property including where the elevators were, breakfast, or even how the parking situation worked. I was also not welcomed as a marriott bonvoy member even though I checked-in online. As a previous front desk agent and manager who currently works in a customer facing role in retail, I'm concerned for what impression this is giving your property. After check-in, my stay got quite a bit better. The room was immaculately clean with a personalized note from housekeeping and a dog shaped towel on each bed with a candy cane inside. That was such a nice personal touch upon arrival. After I got settled I went down to the bar and had the best cosmopolitan I've ever had. It was fresh and made by such a warm and welcoming bartender. Her and what I assume to be the interim sales manager were the absolute highlights of my stay. Made me feel right at home and gave me recommendations to explore the local area. Breakfast was quite disappointing as it was worse than the free breakfast offered at most hotels.Warm meat and cheese and burnt coffee, not great.

8

Ronald

1 lug 2025

·

Soggiorno di 3 notti

Great staff with outstanding bartender. No on site restaurant

10

Joshua

13 ago 2024

·

Soggiorno di 1 notte

The room was easy to check into. The beds were a bit smaller advertised but very clean and quiet. Breakfast is $15 and NOT FREE, but very good.

2

Gabrielle

16 feb 2023

·

Soggiorno di 1 notte

The bar area was nice, but that was our highlight. The staff did not seem to know what they were doing. Our bathroom did not work. Breakfast was being server but was all wrapped up and no one tells you when checking in that it is $15 per person for not that great of food. Dinning staff were very rude. Beds were hard. Bathroom doors to not latch

2

Ashley

13 apr 2025

·

Soggiorno di 1 notte

You had to pay $244 for a room for 1 night and then charged for parking and charged $10 for breakfast! That seems insane to me and had we realized we would have gone elsewhere

4

Justin

5 ott 2025

·

Soggiorno di 3 notti

We usually stay at AC Hotels because they are nice, clean, and have a great European-style breakfast. This was our first time staying at the AC Hotel Kansas City Plaza, and it will be our last. The hotel staff was friendly, but seemed distracted and not attentive. The lobby area looks nice, but as soon as we arrived on our floor and the elevator opened, we could tell the hotel wasn't in good shape. Our room was very “used,” and while we didn't notice any dirt, it looked very grungy. There was flooring coming up off the floor, and big gaps in between the planks, which hurt if you stepped on them. The tile in the bathroom appeared to have experienced some significant issues in the past. One of the elevators didn't work for the entire three nights of our stay, which meant there was only one elevator for all the guests and housekeeping. So, it was nearly impossible to get an elevator, which made checking out a challenge as we had to wait a long time to bring our suitcases down. We added breakfast to our reservation because we have historically enjoyed it when staying at AC Hotels. However, we one got breakfast our first morning due to it being quite “sad.” The fruit looked old, and the selection wasn't very good. Unfortunately, the next time we visit KC, we will not be staying at the AC Hotel Kansas City Plaza.

10

Alice

6 set 2025

·

Soggiorno di 1 notte

The breakfast is touted as European Style, don’t get your hopes up.

10

Susan

28 ago 2025

·

Soggiorno di 2 notti

Check in was easy. The room was clean. The breakfast was ok. The best part was getting to meet Johnathan. He was super friendly and full of knowledge about the area. He made us laugh so much and made the stay way more enjoyable.

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Mese	Prezzo medio
gennaio	129 USD
febbraio	135 USD
marzo	157 USD
aprile	179 USD
maggio	161 USD
giugno	251 USD
luglio	186 USD
agosto	144 USD
settembre	157 USD
ottobre	183 USD
novembre	134 USD
dicembre	149 USD

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $252	17 $315
18	19 $274	20	21 $227	22 $191	23 $169	24 $171
25 $180	26 $181	27 $202	28 $192	29 $171	30 $172	31 $167

dom	lun	mar	mer	gio	ven	sab
1 $175	2 $175	3 $196	4 $183	5 $167	6 $218	7 $328
8 $215	9 $183	10 $173	11 $181	12 $163	13 $183	14 $183
15 $183	16 $165	17 $184	18 $171	19 $183	20 $184	21 $215
22 $204	23 $171	24 $184	25 $174	26 $156	27 $156	28 $164
29 $160	30 $165

AC Hotel Kansas City Plaza

Prezzi per AC Hotel Kansas City Plaza

Prezzi medi mensili

Informazioni su questa struttura

Posizione

Opzioni camera

Camera, 1 letto king, notifica campanello/telefono (Mobility Accessible with Bathtub)

Camera, 1 letto king, accesso in sedia a rotelle, vasca da bagno

Camera, 2 letti matrimoniali

Camera, 2 letti matrimoniali, notifica campanello/telefono (Mobility Accessible with Bathtub)

Camera, 1 letto king con divano letto, notifica campanello/telefono

Camera, 2 letti matrimoniali, accesso in sedia a rotelle, vasca da bagno

Camera, 1 letto king, doccia a filo pavimento

Camera, 2 letti matrimoniali, notifica campanello/telefono

Camera, 1 letto king

Camera, 1 letto king, notifica campanello/telefono

Camera, 2 letti matrimoniali, doccia a filo pavimento

Camera, 1 letto king con divano letto

Recensioni degli ospiti su AC Hotel Kansas City Plaza

Per quale tipo di viaggio viene scelta la struttura?

Cosa pensano gli ospiti

Politiche della struttura

Istruzioni per il check-in

Cauzione

Informazioni utili

Servizi extra

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