埃克斯頓希爾頓 Spark 飯店

Everything was very nice too bad the elevator was not working

The elevator had a cracked floor tile so they shut it down completely. Quite annoying trying to traverse up the 4th floor with everything in tow. The staff was friendly and property was clean. The TV system was on the fritz and everyone staying kept coming to the lobby to ask how to make the TVs work. Hallways felt like the Bahamas with 85 degree temps at all times, but the rooms were fine.

Staff was super friendly and hotel was nice. Elevator was not working the entire 3 days I was there.

I would have given 5-stars. However, the elevator is down...had to walk up and down four flights of stairs.

Hotel is in good condition, rooms are nice, fitness center seemed brand new. Walls were a bit thin so if neighbors are noisy you will hear them. But otherwise it was a good place to stay.

Elevator was broken when we arrived but overall the hotel was excellent and cost effective!

There were elevator issues during my stay and I am handicapped and that was an issue but other than that it’s a great property

Elevator issues

Elevator out of service, pool decommissioned

Elevator was not working which I know can happen but it made things much more difficult. Also, the breakfast was very sparse, I guess considered "continental", the only thing available was bagels and the usual dry cereals, but wasn't real appetizing.

Staff was very friendly. The hotel is newly renovated so its very clean. The room was clean and it was comfortable. It was very quiet. I will definitely be coming back.

Newly renovated hotel with updated furnishings and amenities. Very clean and quiet.

Upon entry, lobby was clean and staff was very nice. When we got to our room, as soon as I opened the door and took a few steps inside, I noticed an overwhelming urine odor! The smell was so strong, we walked in and backed right out. The front desk staff was very accommodating and actually stated they knew there was an odor issue in that room previously but thought maintenance had “taken care of it.” I informed her that it was still HORRIBLE and she gave us a different room on the 2nd floor. Our new room was MUCH better. My only complaint was finding a few hairs in the room that weren’t ours. I REALLY hate to see it but didn’t complain. I Lysol’d the room down per my usual and we were okay for the weekend. I must add, in addition to the front desk staff, housekeeping staff was very nice and accommodating with providing additional towels, etc. After this experience, I will be more mindful about making sure to choose a hotel that does not allow pets.

My room was seemingly unkept. There was food left in the refrigerator by the last people that stayed there and not removed by the cleaning staff. There was also hair left in the shower, that seemed to have been from a woman that showered in there previously, and the bedding was dirty. I am going to be frequenting this area and am looking for a hotel to stay at a day or 2 every week and this property did not fit the bill.

Room was spotless. And staff were great! Very accommodating to pets as well.

This is my 4th stay with this Spark by Hilton and for the most part I have had excellent rooms. However, I noticed the shower floor was quite stained. This was a bit disconcerting.

We chose this hotel because it had pretty good reviews for a good price. However, our room looked like it had only been partially cleaned when we arrived. The room smelled like smoke, counters hadnt been wiped down, and there was a half drank water bottle in the minifridge. We also got two snacks at the snack bar and both were expired. The staff were very friendly, and the location was great, just the hotel itself seemed to be falling in disrepair a bit.

Clean

Dirty microwave

Very clean, great staff.

Able to check in via Hilton app. Got to room and it was quite large for a room with two queens. Lots of stains on walls, carpets, and in bathrooms. I know it’s a budget hotel but keep up with the cleaning. TV worked sporadically and the remote was pretty much useless. Was told they could come down and help with it but never actually did. Pretty loud from the traffic noise. Did the job for one night but should’ve spent the extra to stay at Hampton Inn across the street.

This property claimed to have a waterview of the city. The only view was of the highways that surrounded it. The view was the reason we booked that property, very disappointing. The breakfast was also unsatisfactory.

clean but the traffic from Route 100 is really loud

The elevator had a cracked floor tile so they shut it down completely. Quite annoying trying to traverse up the 4th floor with everything in tow. The staff was friendly and property was clean. The TV system was on the fritz and everyone staying kept coming to the lobby to ask how to make the TVs work. Hallways felt like the Bahamas with 85 degree temps at all times, but the rooms were fine.

When we arrived the front desk person was not so personable. However with check out and needing to adjust our stay days, a different employee ( Amy) was super nice and helpful. So not all the front desk attendants were unpleasant. The room was clean. Only complaint is they need to have a microwave for every room. Going down to the lobby every time we needed to use it was not very convenient. It was extremely loud during the evening hours up till 10:30ish. While the hotel can’t control everything the parents/adults need to be respectful to other hotel goers and not let their kids run up and don’t the halls. Or play soccer in the halls, or tap on the floor constantly when the ones below are trying to sleep at 10:30/11 at night. Do better parents.

Hotel is in good condition, rooms are nice, fitness center seemed brand new. Walls were a bit thin so if neighbors are noisy you will hear them. But otherwise it was a good place to stay.

Simple, straight to the point hotel chain with the Hilton quality one expects. However, it can be quite loud in the morning on the side facing the street.

Good stay front desk friendly. No microwave or coffee machine in room. Room was nice and clean

Staff was great, hotel was clean. The noise from the traffic was horrible and the bed was even worse! If you want to sleep while you stay pick another location

Much better than the previous hotel in this location! Clean room, nice shower, good bed/bedding. Spacious. No coffee maker in room but coffee & tea available in lobby. Street noise a bit loud.

Staff was very friendly. The hotel is newly renovated so its very clean. The room was clean and it was comfortable. It was very quiet. I will definitely be coming back.

Another great stay at one of my most favorite hotels!! James was at the front desk again. He is do welcoming, you can't help but smile. Very highly recommend!!!

The staff wasn't available upon arriving for approximately 5 minutes or so because she had to deal with another issue. She was nice and was able to get us the room without any issues. This hotel isn't bad to stay over night in.

The staff was very friendly and accommodating during out 2 night stay. I would recommend this hotel if your in the Exton Pennsylvania area.

The staff were friendly however night front desk was only on working so she could not leave to bring us anything. They didn’t have an elevator certificate with new company name so it could not be used!!!! They booked us on 4 th floor.

Great front desk greeting with excellent restaurant recommendations.

Despite the hotel being a "non smoking property" all 3 rooms we had were smelling of cigarette smoke. One room in particular was very bad. We called reception within minutes of entering the room to ask for a room swap, but the lady there was not interested in being accommodating. We were told "there are no other rooms available" followed by a quick hang up. The hotel parking was 70% empty and so was the breakfast cafe in the morning. My intuition tells me there were plenty of rooms available. Anyway, would not recommend this hotel and will not stay there again. Too bad, given that we travel to the area several times a year for athletic events.

This Spark by Hilton is the best. I have stayed here a number of different times, and it is always consistently my best hotel stays. The rooms and facilities are clean, bright, new, and has an upbeat positive feel. The staff is really so nice and welcoming. The front desk staff member, James is absolutely wonderful. He is so friendly and welcoming and always has a smile onhis face. A true professional. It just adds to the whole welcoming experience. I feel like I am in a familiar place. So nice, it feels like your second home, while you are away from home. I highly recommend this Spark. Also great location, and a relaxing place! Love it!!

Overall, my mom and I had a good experience and would recommend Spark by Hilton Exton. We were surrounded by a lovely fragrance upon walking in. The coffee / tea bar was well stocked and the cookies and dog treats by the entrance were an unexpected surprise. The beds, pillows and sheets were unbelievably soft and felt clean. The facilities, including the gym, were in overall great condition. However, there were a few oddities that struck out at us. First, the wall thermostat in our room didn't control the heating / cooling unit. The temperature needed to be adjust at the unit itself and I wasn't made aware of this detail. Second, the front desk staff weren't very warm or welcoming. The cleaning and kitchen crew had warm smiles to offer us but, not so from the front desk team. We didn't receive a genuine smile throughout our entire stay though we walked in and out of the hotel multiple times providing plenty of opportunity. Third, the shampoo and conditioner dispensers were empty in our bathroom. When we asked for it to be changed, we got conditioner and body lotion. All of these details wouldn't stop us from coming back but they are enough to prevent us from providing that final star. Despite these minute experiences, I still recommend Spark by Hilton Exton.

Super speedy check in, friendly staff, and super clean.

Decent hotel. Very far from everything.

clean but the traffic from Route 100 is really loud

Great staff and location was perfect.

The roads made it noisy but the room was clean

Simple, straight to the point hotel chain with the Hilton quality one expects. However, it can be quite loud in the morning on the side facing the street.

I recently stayed at this location as needed to be up early and didn’t want to drive from my home since it was a trek from where I needed to be. The two cons at this hotel were both the elevator being out of order and the noise from route 113 in front of the hotel. Very loud and did not get quiet until after 9 PM. You could still hear motorcycles passing like they were in the parking lot. Other than these two items the staff was very friendly, courteous and accommodating. The room was very clean and comfortable. Great location to many great restaurants, stores and shops in the area of Exton. If the elevator was working and the noise was not so loud outside the hotel I would have happily given five stars but for these reason I could only give three. Thanks

Due to the location there are limited food options

The hotel was recently renovated, clean and the staff was excellent. Jim at the front desk was friendly and gave us great suggestions for nearby restaurants. The rooms were comfortable and spacious. Downside- I was expecting more for breakfast. It was indeed continental- cereal, bagels, pastries, boiled eggs. Nothing hot but coffee and tea. But if you’re not staying for breakfast or eating it, that won’t bother you. Ours was a three night stay. Also a small pet peeve for me was that they pumped some sort of scent into their hallways, which was very strong. Also the hotel is on a busy corner, and located right by the fire station and ambulance services, so it gets a bit noisy during the day. If you’re a light sleeper the noise might bother you from the traffic. The fire and first aid services were not heard during the night. Overall, I would probably stay there again. If I were ever to be in that area again.

Easy access off and on main highway

The breakfast bar is thin on options. It is less of a breakfast bar than it is a morning snack bar. The rooms are clean and comfortable. The area around the hotel is very safe. There are multiple restaurants that would be within walking distance were it not for a lack of sidewalks and very busy roads.

Nice stay. Clean and pleasant. Great staff, friendly and professional! The hotel could use better soundproofing and adding a few more healthier options. (For example: higher protein Greek yogurt vs. sugary lower protein varieties. Or fresh fruit beyond apples and oranges.)

Very friendly, no pool, limited breakfast bagels muffins and cereal ! But staff was very friendly !

Everything was quick and easy with check-in and check-out. The breakfast was fine and we enjoyed the free coffee and tea available 24/7 in the lobby. We were there leas than 24 hours and it served us well.

Hilton quality but bagels only for breakfast.

Clean, efficient, modern, quiet straight forward hotel. Breakfast was a disappointment. Just muffins and bagels (w jelly, butter, PB and cream cheese) and OJ. Coffee bar in the lobby open 24/7. Stayed over en route to a climbing competition. My teen obviously needed better fuel than that.

clean and convenient and friendly staff, just thought there would be more of a breakfast offering.

The room was clean. Nice and quiet hotel. I stayed on a Sunday night. The breakfast was a little lacking. Overall a good stay for a good price.

The breakfast bar is thin on options. It is less of a breakfast bar than it is a morning snack bar. The rooms are clean and comfortable. The area around the hotel is very safe. There are multiple restaurants that would be within walking distance were it not for a lack of sidewalks and very busy roads.

The breakfast was mediocre at best with bagels and nothing else. There were tiny apples and oranges that could not be opened. The cereal selection was also very limited. The orange juice was OK, however.

The breakfast area was well maintained, pleasant, and clean. The food options were very sufficient! I liked that I could get coffee or tea 24/7